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Open Access Article
1 - Explaining the concept of public service marketing
reza tayaran Mohammad Taleghani -
Open Access Article
2 - Designing Service Outsourcing System in Support Organizations (Case Study: Imam Khomeini Relief Committee of Fars Province)
yalda sharafiyan Habib Allah Ranaei Kordshouli Moslem Alimohamadloo -
Open Access Article
3 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
Fereydon omidi -
Open Access Article
4 - Evaluating Spatial Distribution of Public Urban Services (Case Study: Gotvand Township)
Ardeshir Rostami -
Open Access Article
5 - Place and Role of Urban Service Management in the Metropolitan Neighborhoods (Case Study: Ahvaz Urban Region Two)
Laleh Khajavinia -
Open Access Article
6 - Analysis of rural women's access to health care services in Razavi Khorasan Province
مریم قاسمی fahimeh jafari -
Open Access Article
7 - The future of Internet of Things in providing smart medical services to retirees
پریسا دانشجو saeed ahmadi -
Open Access Article
8 - Digital banking service scenarios in horizon 1408
azam babki rad -
Open Access Article
9 - Designing and Explaining an Effective Social Media-Based Advertising Pattern in the Educational Business Industry
Davood Yaghoobi Seyyed Mahmood Hashemi Abdollah Naami -
Open Access Article
10 - Prediction of Customer Satisfaction level in after-sales service in automotive industry- Dealers in Saipayadak Co.
Reyhaneh Varasteh Ahmad Ebrahimi -
Open Access Article
11 - Analysis of The Drivers Affecting the Business Services Marketing with A Focus on The Perspective of Importing and Exporting Goods of Small and Medium Enterprises
Gholam ali Rahimi vahid nasehifar Tahmineh Nategh -
Open Access Article
12 - A Decision Support System for Analyzing the Affecting Drivers on the Future of Project-based Organizations in the financial services industry with Fuzzy Approach
Abazar Hadi shayesteh Mohammad Hasan Maleki Seyed Alireza Mirarab Bayegi narges yazdanian -
Open Access Article
13 - Analysis The Factors and Components of Portfolio Management of Health R&D Projects with a Metasynthesis Approach
Maryam Kheradranjbar Abbas khamseh Seyed-Javad Iranban -
Open Access Article
14 - Future Studies of Cultural Services in Islamic Advertising and Communication Department of Astan Quds Razavi
Ahmad Borumand Kakhki Hamed Davari امیرناصر اخوان -
Open Access Article
15 - Government to Citizens Success Factors: A Case of E-Government in Iran
M. Haghighi Nasab B. Abedin Sh. Janfeshan -
Open Access Article
16 - Future Studies of Cultural Services in Islamic Advertising and Communication Department of Astan Quds Razavi
Ahmad Borumand Hamed Davari Amirnaser Akhavan -
Open Access Article
17 - A REVIEW OF ORGANIZATION VIRTUALIZATION TREND (From Newtonian attitude to Quantum Theory)
H. Mirzaei Ahranjani F. Bozorgi, -
Open Access Article
18 - ارائه و تدوین مدل ناب در صنایع خدماتی با رویکرد ارزیابی خدمات در کلاس جهانی
سید محمد سید حسینی فرشید عبدی -
Open Access Article
19 - Functions of electronic government establishment in Iran (Study case: electronic banking)
Parveneh Zeynali Someh Ali Asghar Pourezat Parvin Dodangeh -
Open Access Article
20 - Functions of electronic government establishment in Iran (Study case: electronic banking)
Parveneh Zeynali Someh Ali Asghar Pourezat Parvin Dodangeh -
Open Access Article
21 - Study and Effectiveness of Marketing Mix (Service) on Customer Relationship Management (Especial Ref. to Insurance Industry )
V. R. Mirabi -
Open Access Article
22 - Designing a Model of Managed Care in Health Care System of Iran
B. Delgoshaei M. Ghasemi -
Open Access Article
23 - Designing a Model of Positive Organizational Behavior in Human Resource Management in Iranian public sectors With the approach of Delph fuzzy technique
Khosrow Naderiheshi Reaz Najafbeygi -
Open Access Article
24 - Investigating the effectiveness of banking services management based on meme theory
Mehdi Ehsanifard Farshad Faezy Razi Aliakbar Aminbeydokhti -
Open Access Article
25 - Operational policy analysis of the impact of Persian Q&A systems on improving the performance of the Tax Administration
Ali Ehsani Seyed Abdollah Amin Mousavi Mahmood Alborzi Maryam Rastgarpour -
Open Access Article
26 - Impact Analysis Component of Social Responsibility on The Quality of Public Services (Case Study Municipality Eshtehard)
Javad Madani Fattah Sharifzadeh Davood Hosseinpour -
Open Access Article
27 - Pathology of reform Civil Service Management Law the approach employees empowerment of state executive agencies
Firoozeh Attarian - Nasser Mirsepassi Morteza MousaKhani -
Open Access Article
28 - Designing three-dimensional model of impelementing public policy
Mahtab Mohammadi Seid Mehdi Alvani Gholamreza Memarzadeh Tehran Ghasem Ansari Ranani -
Open Access Article
29 - مطالعه کیفیت خدمات بانک ملت پس از واگذاری به بخش خصوصی
ابوالحسن فقیهی آرش شاهین غلام حسن مختاری -
Open Access Article
30 - ارتقای بهره وری و دموکراسی در پارادایم خدمات دولتی نوین
farid ahmadi سهیلا ahmadi -
Open Access Article
31 - Studying and Prioritizing of Effective Elements on Reducing Digital Gap in Iran with Emphasizing on Role of Rural ICT Offices (Case Study: Villages of Qom Province)
Hadi Abbasi kasbi Iraj Soltani -
Open Access Article
32 - HHC-PSS: Solving the problem of home health care with a resource constrained project scheduling approach
Hamid Reza Yousefzade -
Open Access Article
33 - -
K. Rohani -
Open Access Article
34 - Financial Literacy Level of Tehran Households and its Determinant Factors
Zahra Dianati Dilami Mohamma Hanifezadeh -
Open Access Article
35 - بررسی اثرات آزاد سازی تجارت خدمات مالی بر اشتغال در کشورهای منتخب اسلامی
محمد نقیبی معصومه کیانی سرنقی -
Open Access Article
36 - عوامل تعیینکننده وفاداری بیماران سرپایی: مطالعهای در بیمارستانهای آموزشی
احسان زارعی علیرضا موسی زاده -
Open Access Article
37 - کاربرد تلفن همراه در خدمات اطلاعرسانی به دانشجویان پزشکی
صدیقه محمد اسماعیل لاله جولاهی -
Open Access Article
38 - ارزیابی کیفیت خدمات پرستاری با رویکرد تلفیقی IPA و QFD فازی (مورد مطالعه: بیمارستان شهید صدوقی یزد)
سید حیدر میرفخرالدینی اعظم سامیه زرگر -
Open Access Article
39 - تحلیل شکاف کیفیت خدمات براساس مدل سروکوال اصلاح شده «مورد مطالعه: سازمان بهداشت و درمان صنعت نفت مشهد»
احمد لطیفیان علیرضا خدیویان -
Open Access Article
40 - Identifying the Role of Participatory Budget in Employee Job Satisfaction Fars University of Medical Sciences and Health Services
غلامحسین مهدوی امیر سروستانی -
Open Access Article
41 - Identify and Prioritize the Critical Success Factors for Implementing Electronic Logistics in the Isfahan Health City
Saied Darabi Mehdi Iranpoor AtefeH Amindoust -
Open Access Article
42 - Assessment Unnecessary Costs in Family Physicians with Comprehensive Approach to Care (Cuts in Family Physician Program
Mahmod Kazemian fatemeh kaviyan telouri SHer ali Mirdarvatan -
Open Access Article
43 - A Systematic Reviews of Healthcare Complaints in the Hospital of Iran Since 2006 to 2016
damon Gorji Ali Vafaee Najjar Roghya Staji ٍElahe Hooshmande -
Open Access Article
44 - Systematic Review of Studies on the Implementation of the Family Physician Plan in the Iranian Health System in the Years 2001-2020
mohtaram ahmadifard abdolreza shah mohamadi Mohamadreza Mohammad Tahari NAZMOHAMAD OUNAGH -
Open Access Article
45 - Estimated Demand for Medical services Case Study of Shiraz and Arsanjan Cities "Generalized Logit and ANN Method
morteza hasanshahi -
Open Access Article
46 - Evaluating the Effectiveness of Virtual Education on Health Care Management Students
salar ghanbary hadi rezghi shirsavar mohammad sadegh ziaee maryam Mosleh -
Open Access Article
47 - The Impact of Human Resource Capabilities on Innovation in Health Care of Private Hospital
Maede Sharifi Kousha Seyed Jamaledin Tabibi Leila Nazary Manesh -
Open Access Article
48 - Untimarketing the Unnecessary Use of Health Services on Social Security Organization
ghasem zarei tahereh zarei somayeh pourghadimi -
Open Access Article
49 - Designing a Performance Evaluation Model for Outsourcing Services of Shahid Dr. Labafinejad Hospital Using BSC
Sayed Nasibullah Fatemi Shaghayegh vahdat Somayeh hesam -
Open Access Article
50 - Factors Affecting in Providing Active Aging Services in Iran
zeinab gholipour Mahmood Mahmoodi Majd Abadi Farahani Leila Riahi kamran hajinabi -
Open Access Article
51 - Providing a Social Marketing Model for Social Health Services
Alireza Pirhayati Hossein Vazifedust pejman jafari Asghar Seif -
Open Access Article
52 - Patient Value: A Qualitative Study in Qazvin Social Security Organaization’s Hospitals
ZAHRA KHAMDA Pejman Jafari Seyed Jamaledin Tabibi Majid Rostami -
Open Access Article
53 - Assessing the Quality of Health Care Services from Customers’ Perspective Using Mixed Fuzzy Multi-Criteria Decision-Making Tools (Case Study: Shahrood Health Centers)
Noora Amiri aliakbar hasani -
Open Access Article
54 - The Effects of Types of Health Services on the Economic Growth of Iran Using the Johansson - Juselius Convergence Method
Ebrahim ghaed Mohammadtaher Ahmadi Shadmehri mozhgan moradi Mohammad Sadeq mohammadi -
Open Access Article
55 - Assessment of Technical Efficiency of Comprehensive Health Services Centers of Hamadan by Data Envelopment Analysis (DEA) in 2019
mohamad yousefi nayer Ali Akbar Fazaeli Ydolah Hamidi Jalaleddin Amiri -
Open Access Article
56 - Customer Online Shopping Experience of Health Services during the Covid-19 Pandemic: An Interpretive Phenomenology
elnaz pahlevani rouhollah zaboli -
Open Access Article
57 - Identifying Effective Factors of Establishment of Information Therapy Approach for Immune-deficiency System in the Children's Medical Center by Meta-Analysis
Sedigheh Mohammadesmaeil Shiba Kianmehr -
Open Access Article
58 - Designing Pathology Pattern of Green Information Technology Implementation in Hospitals and Treatment Centers
azizeh azizian amin Nikpoor zahra shokooh Masoud mohammadbagheri -
Open Access Article
59 - Identifying and Prioritizing Factors Affecting Marketing Innovation in Medical Service Organizations
Mohammad Jahanifar Ehsaneh Nejad Mohammad Nameghi Abas Asadi Akbar Bahmani Chub basti -
Open Access Article
60 - بررسی تقاضای القایی پزشک
ویدا ورهرامی -
Open Access Article
61 - طراحی الگوی رقابت در ارائه خدمات بیمارستانهای دولتی ایران
رحمت الله قنبری ایرج کریمی محمود محمودی -
Open Access Article
62 - راهبردهای مدیریت عدالت جویانه مؤثر بر توسعه نقش زنان در مراکز خدمات درمانی شهر اصفهان
فرهاد شفیع پور مطلق محمد حسین بارمحمدیان پریوش جعفری -
Open Access Article
63 - Ethical Work Climate, Employee Commitment and Proactive Customer Service Performance: Test of the Mediating Effects of Organizational Politics in Sepah Bank Branches of Shiraz Branch
Seyyed Alireza Mosavi -
Open Access Article
64 - The Effect of Hotel Segments and Expected Experience of Hotel Services on Cognitive, Emotional and Behavioral Responses of Hotel Guests with Regard to the Misleading Images on Websites
kambiz Heidarzadeh Kobra Najafi Zahra Kordbagh -
Open Access Article
65 - The Survey of Effect of Pleasurable Services and Trust on Loyalty
Mandana Panahi Vanani reza sha'abani -
Open Access Article
66 - Evaluating Improvement in Bank Service Management and Customer Loyalty by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)
نرگس رضائی ملک محمد رضائی ملک رضا توکلی مقدم -
Open Access Article
67 - knowing the Effective factors on acceptance of electronic government services from the point of citizen's view. Research point: The government counter offices in the city of Tehran
samira ghasemi Manijeh Haghighinasab Mahdi Torkaman ali ghasemi -
Open Access Article
68 - The Impact of Value-Added Services on Bran`s Quality and Equity in the Beverages Industry (Case Study: Zamzam Beverages Factory, Isfahan)
Hasan Ghorbani Dinani Raheleh Fattahi Maryam Jouzdani -
Open Access Article
69 - The Effect of trust, customer service and convenience on Intention to Shop Online by mediating role of Attitude towards Online Shopping (Case Study: Digistyle)
Sadaf Chankeshi Peyman Ghafari Ashtiani Seyed Jalaledin Hosseini Ghoncheh -
Open Access Article
70 - Designing ecological models of startups in the field of medical services
amir ebrahimpour hamideh reshadatjoo amir hossein zolfaghari sadegh nayereh khosravi nastaran mehdipour ojani -
Open Access Article
71 - Right Website Model, RWM Selecting Right Website for Publication of Internet Advertisement
K. Heidarzadeh M. Behboudi A. Ardakani -
Open Access Article
72 - Providing a Model for Identifying the Service Quality Dimensions Within Technology-Based Banking (Case study: Student’s of Islamic Azad University-Arak Branch)
N. S. Najafizadeh A. Mojoodi P. Ghasemi -
Open Access Article
73 - The Impact of After- Sales Services Quality on Behavioral Intentions of Buyers of Industrial Products
M. A. Abdolvand P. Alipour -
Open Access Article
74 - Evaluating the Role of Electronic Service Quality and Customer Satisfaction on Consumers’ Purchase Intentions
k. Heidarzadeh E. Adelpour -
Open Access Article
75 - Investigating Antecedents and Consequences of Service Customer Extra-role Behavior
A. Abbasi M. Mousavi S. M. Bagheri -
Open Access Article
76 - The Survey of Effect of Delight Services and Trust on Loyalty
M. Panahi Vanani R. Sha′abani -
Open Access Article
77 - Surveying the Effect of Automated Service Quality on Customer's Commitment in Banking Industry
H. Vazifehdoost R. Omidzade -
Open Access Article
78 - An Investigation on Effective Factors Increase of Customer Trust in Buying Internet Goods and Services
A. Sheikhi R. Shafeai H. Faroughi -
Open Access Article
79 - Factors Underlying Consumer AttitudesTowards E-Banking
M. A. Abdolvand P. Barvand -
Open Access Article
80 - Customer Satisfaction Measurement: Through Multi-Criteria Analysis Model (MUSA)
M. Haghighinasab B. Abedin -
Open Access Article
81 - Evaluation Customer Satisfaction Level of After Sell Service in Saipa Co. With Use the Kano Model
H. Vazifehdust P. Attaolahi -
Open Access Article
82 - Investigation the Effects of Cognitive and Affective Evaluations on Behavioral Intentions
M. A. Abdolvand P. Parakhodi Moghaddam -
Open Access Article
83 - An Analysis the Impact of Corporate Social Responsibility on Customer Loyalty (Pasargad Bank in Ahwaz)
A. Mojoodi A. Darzian Azizi P. Ghasemi -
Open Access Article
84 - Evaluating Improvement in Bank Services Management by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)
N. Rezaei-Malek M. Rezaei-Malek R. Tavakkoli-Moghaddam -
Open Access Article
85 - Entry to New Markets with Using Influence Economical Mobile Government Services in Tourism Industry (Case Study: Kish Free Zone)
R. Radfar A. R. Poorebrahimi M. Najafi Asadollahi -
Open Access Article
86 - The Influence of Image from Banking Network on" Quality of Services-Satisfaction–Loyalty" Process in Karafarin Bank Customers Branches Provinces of Mazandaran and Golestan
H. Mehrani M. Yousefi Sh. Keshavarzi -
Open Access Article
87 - Customer Satisfaction Evaluation about Electronic Banking Services in IRAN
T. Sadeghi -
Open Access Article
88 - The Attractiveness of Personalized Services for Mobile Users and Its Effect on the Service Providers Switching Behavior of the Customers
A. H. Neisi M. Ghanavati -
Open Access Article
89 - Comparing Market Orientation in Parivate and Governmental Banks and its Effect on Bank Service Quality (Case Study: Yazd City)
Sh. Nayebzadeh -
Open Access Article
90 - The Study on the Consumers' Perceptions of Electronic Banking Services of Keshavarzi Bank in the Southern Regions of Kerman Province
H. Zolfaghar Dehnavi D. Rashidi -
Open Access Article
91 - Purposing a Mathematical Model for Planning after Sales Services
N. Hamidi M. Asgarzadeh Sadagiani, -
Open Access Article
92 - Developing of the model effect of auditors' ethical principles and religiosity on the quality of audit services
Behnam Azhdari Seyed hossein Nasl mosavi Ali Jafari -
Open Access Article
93 - Designing research service quality based on SERVQUAL scale
Shadi Shahverdiyani -
Open Access Article
94 - Applying a hybrid qualitative approach to typology of managers' perceptual characteristics of the quality of independent audit services
reza hosseini naser izadinia saeid ali ahmadi -
Open Access Article
95 - Investigating the Quality Dimensions of Management Accounting Services from the Perspective of Internal Managers
Mohammad Hossein Safarzadeh ahmad sharif abbas Hooshmandkashani -
Open Access Article
96 - Using contingent valuation method to valuation conservation of habitat function in North Zagros Forests
Jalal Henareh Khalyani Sajad Ghanbari Maziar Haidari Mohsen Javanmiri pour -
Open Access Article
97 - Identifying persuasive components of billboard advertising for cultural services goods to provide a template
Gholamreza maleki farsani Ali Rashidpoor reza ebrahimzadeh dastjerdi -
Open Access Article
98 - The role of the Imam Khomeini Relief Committee (RA) to improve the cultural capital of Tehran clients
Mehdi Mahmoodi Rozita sepehrnia -
Open Access Article
99 - A review on consumption of cultural goods and the relationship of generation gap between the young and adult generation
Fahimeh moradi Fatemeh baratlu -
Open Access Article
100 - Assessment of Relationship between Service Quality and Customer Satisfaction in Customer Decision Making Behavior in Travel around Ilam Province
حمیده رشادت جو علی نعمتی زاد محمد ابویی اردکان -
Open Access Article
101 - Investigating the role of social networks in providing electronic services to private bank clients
Fatima izadimanesh Ali Noroozi Mobarake Ahmad Askari -
Open Access Article
102 - a model with the dimensions of the effective factors and the results of bank quality relationship with company customers.
hamidreza nemati Karim Hamdi seyed abbas heydari mohammad hasan behzadi -
Open Access Article
103 - The Effect of Urban Management Function on Improving the Quality of Citizens’ Life (Case of Study: Golbahar New City)
Aliakbar Anabestani Zahra Anabestani -
Open Access Article
104 - The Inquiry of Locational and Spatial Development of Health and Medicinal Services in Different Provinces of Iran
Afshin Motaghi Samira Motaghi -
Open Access Article
105 - کیفیت زندگی ، امکانات و خدمات شهری ، مدیریت شهری ، نابرابری ، شاخص توسعه ،
کریم حمدی رحیم سرور علی sh محسن رنجبر -
Open Access Article
106 - Levels of Health Development Indicators (Case Study: Fars Province)
Samira Mottaghi -
Open Access Article
107 - Designing a Model with the Dimensions of Effective factors and Quality Results of the Bank's Relationship with Corporate Customers
Hamidreza Ne'mati Karim Hamdi Seyed Abbas Heydari Mohammad Hassan Behzadi -
Open Access Article
108 - Analysis of Limits of Safety and Optimal positioning of Fire Stations By Using GIS (Case Study : Rasht )
عیسی پوررمضان فرهاد جوان -
Open Access Article
109 - Spatial analysis of population and municipal services with the approach of spatial justice Case Study: the city Khorramabad
علی شماعی سمیه تیموری حسین بهرامی -
Open Access Article
110 - presentation of the quality results of the bank relationship with corporate customers (case study: bank bank)
hamidreza nemati karim hamdi -
Open Access Article
111 - Evaluating the spatial structure and trends of cultural land use changes in cities By quantitative models (Case study of Baneh city)
Bakhtyar ezatpanah -
Open Access Article
112 - An Spatial Analysis Distrbution of public Services and relationship to urbandevelopment in Ilam
sadegh syd beyghi rahim sarvar abdolreza farajirad -
Open Access Article
113 - Study of Effective factors on Ghetto and its reflex considering Urban Services Applications (The Case study: Yazd city)
Mehri Heidari Noshahr Asghar Nazaryan -
Open Access Article
114 - The Analysis of Astara’s Villages Service Grading According to Mouris model for Developmental Alternatives
Seyede Sedighe Hasani Mehr -
Open Access Article
115 - CITY AND SOCIAL JUSTICE (CASE STUDY:GONBAD QABUSE)
کاظم Jajarmi ابراهیم Kalteh -
Open Access Article
116 - Urban Governance: Identifying measures for Urban Management of Tehran Municipality
hamed rahmani -
Open Access Article
117 - Analysis of factors affecting on the performance of municipalities And Measurement Amount of Citizens Satisfaction (Case Study: Yazd Municipality)
میرنجف Mosavi رحیم Sarvar علی Bagheri -
Open Access Article
118 - Privatization of Urban Services, Opportunities & Challenges facing Urban Economy
علی عسگری علی حاجینژاد -
Open Access Article
119 - Participation assessment of citizens in environmental and services urban areas Baghmalek
Saeed Maleki Rasol Sarvestan -
Open Access Article
120 - Investigating the relationship between providing cultural services of Tehran Municipality, District 8, and raising the level of awareness of citizenship rights
Jafar Amirabadi Tahereh Hasoumi -
Open Access Article
121 - Evaluating the Performance of the City Council in Urban Management(Case Study: Baneh City)
Hajir Fattahi Farzin Charehjoo -
Open Access Article
122 - Assessment the level of citizen's satisfaction from the municipality performance in Urban services field (Case study: city of Ilam)
Saeed Maleki Sajad Monfared -
Open Access Article
123 - Studying the Role of Leadership in Services Provided to Citizens through Urban Management Mediation
neda khalilian rad -
Open Access Article
124 - Assessment of Spatial Justice in the Distribution of Public Services in Rural District Mosherehat of Ahvaz by Combining MCDM Method in GIS Media
Mostafa Mohammadi Dehcheshmeh Morteza Abiyat Mostefa Abiyat -
Open Access Article
125 - Factors affecting the effectiveness of electronic services in Tehran in the citizens’ satisfaction (A Case Study of Tehran Municipality; Zone one)
علی نوری کرمانی علی اکبر رضائی مهین بااوش -
Open Access Article
126 - Identifying Barriers to Development of Geographic nformation Systems (GIS) in Urban Areas Services and providing perational Strategies (case study: Shiraz City Hall)
اسماعیل کاوسی حسین وظیفه دوست علی قادری -
Open Access Article
127 - Analyzing Spatial Justice of Counties in Ardabil Province Based on VIKOR Model in Terms of Sanitary-Therapeutic Indices
Hasan Esmaeilzadeh Leila Masoumi -
Open Access Article
128 - A model for outsourcing decisions of agricultural extension services in Golestan province
Maryam Naimi Kurosh Roosta Mohammadsharif Sharifzadeh Asadollah Zamanipour Reza Baradaran -
Open Access Article
129 - Farmers’ Perceptions and Effective Factors to Accept Privatization of Livestock Extension Services
Seyednematollah Mousavi Alireza Moghaddasi -
Open Access Article
130 - Factors Affecting Farmers’ Satisfaction with New Irrigation Systems in Behbehan Township
Davoud Rouzaneh Masoud Yazdanpanah Masoumeh Forouzani Arman Bakhshi jahromi -
Open Access Article
131 - An Investigation of Factors Affecting the Service Avoided by Rural ICT Centers in Isfahan Province
طهماسب Maghsoudi هانیه Davodi -
Open Access Article
132 - A study on the digital reference desk content in the central libraries of top universities affiliated to the Ministry of Science, Research and Technology
Fatemeh Jamshidi Ghahfarokhi -
Open Access Article
133 - Evaluation of Additional Services of Public Libraries of Tehran and Their Role in Promoting Reading among the Youth
Maryam Kaki Hamid R. Jamali Leila Maktabifard -
Open Access Article
134 - Investigation on readiness of Iranian university libraries to provide electronic public services
Mohammad Hassanzadeh Samaneh Karimi -
Open Access Article
135 - Recognition of the ways of improving services peripheral in the province of Isfahans’ public libraries from the viewpoints of users based on IFLA and UNESCO guidelines
Ebrahim Mollaee Ahmad Shabani Roghayeh Rezaei Aderyani -
Open Access Article
136 - Survey on the status and facilities of the public libraries in Hamedan province in providing services peripheral to users from the point of view of librarians
Maryam Ghanbari Khoshno Mansour Tajdaran Hassan Kiani Khuzestani -
Open Access Article
137 - Survey of Information Technology: Situation in the libraries of Tabriz University
Khatoon Kabani Darioush Matlabi -
Open Access Article
138 - An Overview of Meteorological Services, Challenges and Solutions in the Agricultural Sector to Reduce Vulnerability in Climate Change Conditions
Saeedeh Kamali Ebrahim Asadi Oskouei Morteza Pakdaman -
Open Access Article
139 - Role of Biological Measures in Soil Erosion Processes using InVEST Model in the Sharghong Watershed, South Khorasan, Iran
Reza Chamani Sahar Mostafaei Younjali Seyed Hamidreza Sadeghi -
Open Access Article
140 - Estimating the Cost of damages to Ecosystem Services Due to Metals Mining of copper, gold, bauxite and iron Ore in Iran and its comparative analysis with the cost of global damages
jalil badamfirooz Roya Mousazadeh hamid sarkheil -
Open Access Article
141 - Determining and prioritizing the selection criteria of urban plant species
Zohreh Akhgari Sangatash Seyedhamed Mirkarimi Marjan Mohammadzadeh Fatemeh Hashemi -
Open Access Article
142 - Developing an Advertising Location-Based Service in Urban Area Based on Location-Awareness and Desirability Criteria
Mohsen Partovi Mohammad H. Vahidnia Hossein Aghamohammadi -
Open Access Article
143 - The relationship between satisfaction with urban services and citizens’ quality of life, using Partial Least Squares method (Case study: Tehran Metropolis)
Fatemeh Sadat Hosseini Nezhad Mozaffar Sarrafi -
Open Access Article
144 - Identifying and Ranking Digital Marketing Factors in the Banking Industry: with an Emphasis on Financial and Investment Services (using Grounded Theory)
Elmira Emsia Javad Janmohammadi -
Open Access Article
145 - Ranking of Competitive Power Components in Tejarat Bank Using Fuzzy TOPSIS Technique
Siamak Jafari narges Delafrooz Kambiz Shahroodi Yalda Rahmati -
Open Access Article
146 - Provide intelligent classification model based on perceptron artificial neural network (MLP) and hierarchical analysis (AHP) in digital marketing services to prioritize liquidity and investment risk
Alireza Ashouri Roudposhti Hormoz Mehrani Karim Hamdi -
Open Access Article
147 - Identification of the indicators of the life cycle management model for the development of banking services Case Study: Parsian Bank))
Samira Shafaei yamchelou vahidreza mirabi esmaeel hassanpoor Mohammad Hossein Ranjbar -
Open Access Article
148 - Designing and explaining the integrated marketing communication model in the financial and economic growth of the tourism industry
Ali Mirtaheri Abdullah Naami Alireza Rousta -
Open Access Article
149 - The Role of Individual and Behavioral Characteristics On Demand for Financial Services
Mahdi Moradi Saeedeh Aminzadegan Zakiyeh Marandi -
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150 - A new multi-mode and multi-product hub covering problem: A priority M/M/c queue approach
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278 - Evaluate the development of the city of Kermanshah from the perspective of allocating utilities indices
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281 - macroeconomic variables, economic sanctions and the price index of the technical and engineering services industry in Iran's capital market; ARDL approach
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282 - Study of the Occuption Potentials of Tourism in the villages of tourism Destination of Pave County
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283 - Assessment of tourists' access to urban tourism services Case Study: Ten District Areas of Tabriz Municipality
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284 - An Analysis of Tourists’ Behavior of Delay in Service Delivery (A Case Study of Parsian Hotel in Kermanshah)
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286 - Spatial Analysis of the Affecting Factors on Urban Services Distribution Using Spatial Justice Approach(Case Study: Mako County Areas)
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287 - An Analysis of the Development of the Eleven Districts of Shiraz in Terms of Tourism Services
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289 - Analysis of the Challenges of Alternation of the Services of Public Utility with the Punishment of Imprisonment with an Approach on the Judicial Procedure
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297 - Typology of factors affecting the satisfaction of urban and civil services of the municipality of Tehran's 15th district to the people of Ghiamdasht
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300 - .
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Open Access Article
301 - بررسی و ارزیابی عوامل موثر بر بهبود توسعه خدمات گردشگری در شهر شیراز
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Open Access Article
335 - -
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386 - -
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Open Access Article
399 - بررسی کارایی بانک های دولتی و خصوصی بر اساس شاخصهای بانکداری الکترونیک با استفاده از روش تحلیل پوششی داده ها ((DEA
منیژه هادی نژاد رافیک نظریان فریدون پیری -
Open Access Article
400 - چگونگی تاثیر گسترش فناوریهای مالی بر بهبود عملکرد خدمات مالی
حیدر مغنی وحید ناصحی فر تهمینه ناطق -
Open Access Article
401 - The impact of auditor's social and human capital on audit services
Zahra Houshmand Neghabi arzhang shahbazi Fahimeh Abas Abadi arabi -
Open Access Article
402 - Identification of the damages and strategies required for the life cycle management model for the development of banking services (Case Study: Parsian Bank)
Samira Shafaei Yamchelou Esmaeel Hasanpoor Mohammadhosein Ranjbar -
Open Access Article
403 - تحلیلی بر پراکنش جمعیت و توزیع خدمات درمحلات شهری میبد از منظر توسعه پایدار
ملیحه ذاکریان میرنجف موسوی علی باقری کشکولی -
Open Access Article
404 - An Interpretive Structural Modeling of Public Service Motivation in Higher Education Sector
Mohammad Reza Lotfollah Hamedani Ahmad Vedadi Kaveh Teymournejad -
Open Access Article
405 - Explaining and Prioritizing Effective Advertising Factors Using Fuzzy Hierarchy (FAHP)
soheila shamsadini Farhad Hanifi vahid reza mirabi -
Open Access Article
406 - Preparation Of Electronic Marketing Implementation Model In The Field Of Sports Marketing
salman farsi hamid reza saybani mehdi savadi -
Open Access Article
407 - Designing a Financial Services Marketing Model in the Brokerages of the Stock Exchange Organizations
Ali Mozafari Mohammad Hossein Ranjbar Serajalddin Mohebbi Saeed Moradpour -
Open Access Article
408 - Investigating relationship between CRM customer relationship and the quality of services provided in the bank with the mediating role of the citizen's citizenship behavior
javid rakhshani zohreh madani somayeh saebnia -
Open Access Article
409 - Designing and developing a model for optimal credit risk management in the network of after-sales service companies of automakers
Hamid reza Radmannejad Mohammad Ebrahim Mohammadpoor Zarandi Mehrzad minouei -
Open Access Article
410 - Design and explanation of social media-based banking services marketing model
Hamidreza Azimi vahidreza mirabi hossein safarzadeh -
Open Access Article
411 - Examining the relationship between business model and sustainable cloud services
Somayeh Keshavarz Alireza Motameni -
Open Access Article
412 - Presenting a quantitative model for evaluating the effectiveness of virtual courses of in-service training for employees with an entrepreneurial marketing approach (Study case: Tejarat Bank)
ahad Dehghanzadeh Mojtaba Moazzami Esfandiar Doshman Ziari esmaeil kavosi -
Open Access Article
413 - بررسی رابطه بین کیفیت خدمات بانکداری الکترونیکی با رضایتمندی، علایق رفتاری و استنباط مشتریان از خدمات الکترونیکی بانک ملّی (مورد مطالعه:بانک ملّی، شعب شرق تهران)
جلال حقیقت منفرد مرضیه شعبانی بهمند -
Open Access Article
414 - تدوین راهبرد بانکهای نوظهور در صنعت بانکداری ایران: مطالعه موردی بانک پاسارگاد
سحر شریفی محمد عبدالشاه ونوس رحمتی گواری -
Open Access Article
415 - عوامل کیفی موثر بر ترویج بانکداری موبایل
بهرام خیری مریم عبدلی -
Open Access Article
416 - شناسایی و اولویتبندی عوامل اثربخشی تارنمای شرکتهای خدمات بازاریابی
حمیدرضا سعیدنیا حسین نزاکتی رامین اشعری -
Open Access Article
417 - طراحی مدل ارزیابی ارزش دریافت شده از دیدگاه مشتری
الهام فریدچهر -
Open Access Article
418 - بررسی عوامل موثر بر وفاداری مشتریان خدمات الکترونیکی بیمه (مورد مطالعه: بیمه سرمد)
فرزانه عشاقی محمد ذاکری -
Open Access Article
419 - طراحی مدل اثرات برونسپاری موفق بر کیفیت خدمات مشتریان (مورد مطالعه: دانشجویان دانشگاههای تهران)
یاسر سبحانی فرد مهدی محمدی -
Open Access Article
420 - عوامل موثر بر پذیرش مالیات الکترونیکی توسط مودیان مالیاتی
علیرضا امیرکبیری بهروز برزگر سیدمجتبی موسوی -
Open Access Article
421 - شناسایی و رتبهبندی عوامل مؤثر بر رضایت مشتریان از خدمات اینترنتی شرکت مخابرات (مطالعهای بر مشتریان مخابرات شهرستان سبزوار)
مجید هلالی فرد حسین وظیفه دوست -
Open Access Article
422 - بررسی تاثیر ابعاد کیفیت خدمات الکترونیک بر رقابت پذیری بانک ها (مطالعه موردی: بانک های اقتصاد نوین،پاسارگاد،تجارت و ملت)
سیده فائزه طباطبایی جعفری ناصر یزدانی مصطفی قاضی زاده -
Open Access Article
423 - ارزیابی عملکرد تکنیسین فوریتهای پزشکی اورژانس تهران در سال 1391
علی دلاور غلامرضا محمودی الهام شمس -
Open Access Article
424 - چرخش اجباری مؤسسات حسابرسی و محدودیت در ارائه سایر خدمات حسابرسی: هزینهها و منافع
زهره اباذری فرزانه نصیرزاده -
Open Access Article
425 - تأثیر کنترل خانوادگی و سرمایه گذاران نهادی بر جبران خدمات مدیرعامل
فرزانه حیدر پور اعظم صحت بر مچه -
Open Access Article
426 - تأثیر کاربرد مدل سایمونیک در برآورد چسبندگی حقالزحمههای حسابرسی
reza jameeyi مولود خانقلی -
Open Access Article
427 - بررسی دلایل تغییر حسابرسان در شرکتهای پذیرفتهشده در بورس اوراق بهادار تهران
علی روحی پیمان ایمان زاده -
Open Access Article
428 - عوامل اجتماعی و فرهنگی مؤثّر بر پذیرش معلولین در جامعه ( شهر شهرکرد)
Asghar Mohammadi ُُShahrbanoo Ghafarpoor -
Open Access Article
429 - Redesigning the Emergency Services Process Model Using Techniques Data Mining and Process Research (Case Study: Imam Khomeini Relief Committee of West Azerbaijan Province)
Mehrdad Mohammadzadeh Alamdary Mansour Esmaeilpour alireza slambolchi Farhad Soleimanian Gharehchigh -
Open Access Article
430 - Understanding the functions of utility services in Iranian criminal law
Qasem Ali Tavassoli Mojtaba Farahbakhsh Ahmad Ramezani -
Open Access Article
431 - Expropriation by the government and its affiliated institutions in the light of modern jurisprudential views
Hoddein Ranjbar hoseyn Rajabi -
Open Access Article
432 - Designing a digital marketing model in the field of capital market : A qualitative study Case study: Brokerage companies
Mostafa Hoseinzadeh shadan vahabzadeh Monshi Hamed Abasi nami HOrmoz Mehrani Abolfazl Shahrabadi -
Open Access Article
433 - Designing a Credit Risk Management Model in the Network of after-sales service companies Using Financial Components of After-Sales Services and Metaheuristic Algorithms (Case study: Saipa's after-sales service company(Saipa Yadak))
Hamid reza Radmannejad Mohammad Ebrahim Mohammad Pourzarandi Mehrzad Minouei -
Open Access Article
434 - Measuring the Satisfaction of the Citizens with Municipal Performance in the Functional Areas, Case Study: District 2 Municipality of Tabriz Metropolis
mohammad shali mohammad abedyeganeh -
Open Access Article
435 - Presenting the Quality Model of Educational Services in the Virtual Instruction System of Islamic Azad University of Bushehr Province
Farideh Sadeghzadeh mojtaba moazzami Amineh Ahmadi Hoseinali Jahed -
Open Access Article
436 - A review of foreign researches in the field of auditor independence and audit quality
mehdi khorramabadi -
Open Access Article
437 - Investigating the effect of perceived service quality on customer satisfaction of Hakopian Company
mohammad hossein taheri -
Open Access Article
438 - Development of professional ethics in public organizations with a capacity building approach
Amir Masoud Natanzi karamolah danesh fard gholamreza memarzadeh tehran , Nazanin Pilevari -
Open Access Article
439 - Explanation the implementation barriers of JiT system using ISM approach and path analysis (Case Study: Gas Industry)
mehdi ajali ezatolah asgharizadeh -
Open Access Article
440 - Meta-Analysis o Factors Affecting Customers' Preferences in Selecting a Bank
naser Ghabouli ALIREZA Bafandeh Zendeh Samad Aali -
Open Access Article
441 - Strategic Analysis of Mobile Value Added Services (M-VAS) Market in Iran Using the System Dynamics Approach
Mohammad Ali Valafar naser hamidi mahmood alborzi Seyed Javad Iranban Fard -
Open Access Article
442 - Predictive Model presentation for Customer Satisfaction from Software Support Services with Data Mining Approach
babak sohrabi Iman raeesi Samaneh Keshavarzi -
Open Access Article
443 - Investigating the Effect of Perceived Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Corporate Image with Regard to the Role of Moderating the switching costs (Case Study: Sina Bank Branches in Mashhad)
Ahmad Tavakoli azar kafashpour Hossein Nikoo -
Open Access Article
444 - Studying the relationship between cultural health and the improvement and promotion of banking system services (Case study of National Bank of Iran)
yousef rahmani mohsen gadami ali baghi -
Open Access Article
445 - رابطه کیفیت خدمات گردشگری با نیات رفتاری گردشگران ورزشی
مهدی بابایی الهام سعیدی -
Open Access Article
446 - کیفیت خدمات گردشگری و نیات رفتاری گردشگران ورزشی
مهدی بابایی الهام سعیدی -
Open Access Article
447 - Designing a Model of Success and Failure Factor of Lean Services Modeling Based on Data Base Approach
zahed mohammadi mojgan khodamoradpor mozafar yektayar samira aliabadi -
Open Access Article
448 - Designing a Model of Success and Failure Factors of Pure Services in Sports Organizations in the West of the Country
zahed mohammadi mojgan khodamoradpor mozafar yektayar samira aliabadi -
Open Access Article
449 - Application of Alternative Dispute Resolution (ADR) in International Economic Law
morteza karkhaneh Mohammadreza hosseini Mohammadali Solhchi haybatallah najandimanesh -
Open Access Article
450 - Identifying the factors related to the pattern of relationship between the requirements of strategic planning of human resources and positioning strategies of sports services with thematic analysis method (case study: Kerman city)
mohsen manzaritavakoli علی محمد صفا نیا seyed salahedin naghshbandy, reza nikbakhsh -
Open Access Article
451 - Exploring Dimensions and Components Influencing the Portfolio Management of Sustainable Research and Development Projects in the Healthcare Sector
Maryam Kheradranjbar Abbas Khamseh Javad Iranban -
Open Access Article
452 - Productivity Evaluation and Measurement in Iranian Petroleum Industry Health Organization
Meysam Azimian Mahdi Karbasian Hamed Rahimpour Shahrzad Falahi -
Open Access Article
453 - Application of PCA method in identifying the most important criteria influencing the choice of cultural services in leisure and tourism areas, (Alangdare Forest Park, Golestan Province)
Simin Salimi Dehkordi Ali Reza Mikaeili Tabrizi Sepideh Saeidi -
Open Access Article
454 - A Model for the Quality of College Life with an Emphasis on Educational Facilities
hamid mortazavi badri shahtalebi Fariba Karimi -
Open Access Article
455 - Designing and validating a model for the impact of the quality of educational services on student burnout (Case study: Ardabil universities)
Solmaz Vadoodi Saeid Hamedani Maryam Taghvaei Yazdi -
Open Access Article
456 - Explaining the model of compensation system for municipal employees' organizational services with a combined approach (Study case: Zahedan Municipality)
Aref Noti zehi Mehdi Bagheri Serajojloldin Mohebi -
Open Access Article
457 - Evaluation of Student''''s Satisfaction in Islamic Azad University of Sanandaj Using Customer Results Indicator of European Foundation Model of Quality Management
Rafigh Hassani Mehdi Feizi -
Open Access Article
458 - The impact of electronic service quality on customer satisfaction Bank Case Study: Mellat Bank branches in East Tehran
Mohammad Reza Sharifie Mohammad Rahim Rasouli Azad -
Open Access Article
459 - Designing and testing the product portfolio model with the consumer behavior approach in the service industry of free specialized higher education
mehdi mansoury vahid reza mirabi seyed mahmoud shabghou monsef -
Open Access Article
460 - A Neural Marketing Model for Green Electronic Services of Saderat Bank
soudabeh Bahadori far Vahid Sanavi Grosian الهه معصومی Mehdi Mehdi Naimi Nezamabad -
Open Access Article
461 - Identifying Factors Affecting Customer Loyalty of Sports Entertainment Service Companies
Mahdi Zarif Hassan Fahim Hossein Peymanyzad Mohamadreza Esmaelzadeh -
Open Access Article
462 - Identifying service quality dimensions in the digital platforms ecosystem and the influence on intention to use Based on customer experience
Asieh Nazemi Masoumeh Hoseinzade Shahri -
Open Access Article
463 - Designing a model for the quality dimensions of marketing management consulting services with classical grounded theory
YAGHOUB SALIMPOUR Naser Azad Abdollah Naami Leila Karimian -
Open Access Article
464 - بررسی تأثیر عملکرد لجستیک سبز و زیرساخت های الکترونیکی بر عملکرد محیطی با نقش میانجیگری عملکرد سازمانی و کیفیت خدمات الکترونیکی(مطالعه موردی: سازمان امور مالیاتی غرب استان تهران)
محمدرضا قربانیان مریم کرمی -
Open Access Article
465 - Investigating the status of clients' benefit from reference services and its future Case Study: Public Libraries of Arak City
asgar akbari معصومه احمدلو -
Open Access Article
466 - Spatial Classification of Tourism Zones in Order to Determine the Optimal Regions of Tourism Services: Case Study (Fars Province)
hassan morshedi daryush ahmadi hassanali faraji sabokbar mohammadreza rezvani -
Open Access Article
467 - An Analysis of Cultural Facility Distribution in the Cities of Qazvin Province
Hosein Hataminejad Mostafa Haraeeni Parya Alizade -
Open Access Article
468 - Spatial analysis of rural- urban connections based on the sphere of influence of urban centers services(Case study: Kouhdashttownship)
Hamdollah Sojasi Qeidari Ahmad Roumiani Kherolnsa Mansouri -
Open Access Article
469 - Having Ranking Criteria and Utilities Using Models Astvrgs V- PROMETHEE (Case Study: Cities Hamedan Province)
Ali shojaeian abozar moradi -
Open Access Article
470 - The Role of Rural ICT offices in the Social Development of Rural Women Shahreza County
فریبا فرهادی محمد صادق ابراهیمی -
Open Access Article
471 - میزان توان و توزیع فضایی سرمایه های ارسالی مهاجران بین الملل در بخش بهداشت و درمان (مطالعه موردی: سکونتگاههای روستایی شهرستان لامرد)
سید حسن مطیعی لنگرودی فضیله دادورخانی حسن علی فرجی سبکبار حسن دارابی ابراهیم رستگار -
Open Access Article
472 - ارزیابی کارکرد شهرهای کوچک در توسعه ناحیه ای روستاهای پیرامون با استفاده از مدل AHP در نرم افزار GIS (مورد مطالعه: شهر بنجار- شهرستان زابل)
مرضیه معین افشار غلامرضا میری مریم کریمیبان بستانی رضا نیکبخت -
Open Access Article
473 - The survey of urban public services (Case of study: Mazandaran city)
hosein nazmfar anvar amanolapour hajar salmani jelodar bahare karimi -
Open Access Article
474 - Analyzing the factors affecting the satisfaction of tourists with the tourism environment of Kurdistan province
Ali Movahed Parisa Allahverdi Moslem GHasemi -
Open Access Article
475 - Study of Effective Factors on Acceptance Level of Advisory Services among Wheat Farmers of Miyaneh City
یاسر فیض آبادی Elnaz Kabiri -
Open Access Article
476 - Evaluation of Factors Affecting Residents' Satisfaction with Urban Living in Informal Settlements of Tabriz Metropolis (Case Study: Pasdaran Neighborhood)
علی Oskouee Aras Ali Azar -
Open Access Article
477 - design a model for measuring citizen satisfaction and client management utilities and channels of communication with the citizens
Seyed Ahmad Hashemi Abolfazl Abbasi -
Open Access Article
478 - The impact of e-government service quality in municipality of citizens continuous intention and satisfaction (Case study of Shiraz municipality)
mohammad kheiri sedighe paroon -
Open Access Article
479 - تحلیل توزیع خدمات عمومی شهر شیراز با مدلهای خودهمبستگی فضایی در نرمافزار ArcGIS و Geoda
اکبر کیانی علیاکبر کاظمی -
Open Access Article
480 - تحلیلی بر وضعیت امکانات و تسهیلات گردشگری شهر سمنان از منظر گردشگران با استفاده از آزمون پیرسون
عیسی ابراهیمزاده مرضیه دارایی ابوالفضل دارایی -
Open Access Article
481 - توزیع فضایی خدمات شهری و نقش آن در توسعه پایدار شهر مطالعه موردی مادرشهر تهران
نفیسه مرصوصی کاظم خزایی -
Open Access Article
482 - تحلیلی بر نابرابریهای اجتماعی- اقتصادی مبتنی بر مدلهای VIKOR و SAW در استان آذربایجان شرقی مطالعه موردی: خدمات بهداشتی درمانی
رحیم حیدری چیانه شاهین علیزاده زنوزی بهمن قلیکی میلان حکیمه ایمانی تبار -
Open Access Article
483 - Investigating the Experience of Consolidation Technique in the Renovation of Urban Waste Tissues ( Case Study : District 1 and 2 of Region 15 of Tehran)
sasan masoudi sayd yaghob mousavi mohamad reza zandmoghadam -
Open Access Article
484 - Evaluating the horizontal expansion of the city and its impact on access to urban servicesCase study: Urmia
ayoub manouchehri miandoab majid ramezani javad jahangirzadeh -
Open Access Article
485 - Investigation of the imperialist Competitive Algorithm (ICA) and its Application in Urban Services by Travelling Salesman Problem (TSP) model
Hossein yaghfoori vahid pasban Mahboobe Taji -
Open Access Article
486 - Analysis of Spatial Justice in Dealing with Urban Facilities Using Quantitative, Spatial and Moran Correlation Models (Study Area,:Isfahan)
Abolfazl Ghanbari vahid Issazadeh zahra alibeigi beni -
Open Access Article
487 - پهنهبندی مناطق مستعد ایجاد خدمات اقامتی در کلانشهر مشهد (با استفاده از مدل AHP)
مهــــــدی ســــــقایی علیرضا خواجه شـاهکوهی زهره جوانبخـت قهفرخـی -
Open Access Article
488 - سنجش رضایت مردم از خدمات رفاه عمومی در نظام کاربری اراضی شهری(مطالعه موردی: مناطق 14، 15 و 16 شهرداری تهران)
بتول مجیدی خامنه حسن جنگی سعید ضرغامی -
Open Access Article
489 - Identify effective indicators to assess of the educational services quality(Case Study: Shiraz University)
حبیب اله Ranaee بابک SHemshiri مسلم Ali mohammadlu پیمان Nazari -
Open Access Article
490 - Dimensions and parameters affecting the quality of higher education Service quality by Internal and externalcustomers
Somayeh Bahmei Taraneh Enayati -
Open Access Article
491 - Consequences of Value Co-creation Strategy in Educational Services
Fatemeh Zargaran Khouzani Hossein Rahmanseresht seyed mohammad sobhani fatemeh fakhri -
Open Access Article
492 - Ranking of the Quality of Academic Services Quality Using the Fuzzy Analytical Hierarchy Process (Case Study:Islamic Azad University Damavand Branch)
Meghdad Haji mohammad ali jahromi Armin Khosh ghalb -
Open Access Article
493 - Investigating the effect on brand equity and intention to take online courses on e-learning platforms
neda tahmasbi roshan Aliakbar Aghajani afrozi Abdollah Hamidi Kolaii -
Open Access Article
494 - Privatization of education in Iran: strengths, weaknesses, opportunities and threats: case study( Evaluation of the Educational services purchase plan in primary schools)
Alireza Molaie afsaneh kalbasi shahla zahabioun -
Open Access Article
495 - Evaluation of Educational Service Quality in Postgraduate Programs at Islamic Azad University, Ardabil Branch, on the basis of SERVQUAL Model
S. ستاری Y. نامور A. راستگو -
Open Access Article
496 - Design and Construction of a Data Monitor and Recorder to Record the Number of Car Battery Starts by Analyzing the Voltage Signal of Battery Terminal to Enhance Energy Efficiency
Ashkan Kalhor Majid Sanaeepur Maryam Momeni Sina Feyzi Soheil Shaban Ashini -
Open Access Article
497 - Psychological and counseling needs assessment of parents of first year high school students with the aim of preparing an educational and practical package
hojjatallah vatandoust mozhgan mardani rad Mohamad Jafar Javady afsane ghanbary panah -
Open Access Article
498 - Jurisprudence and legal investigation of the criminal liability of Internet service providers
Azadeh Arabzadeh Salameh Abolhasani Seyyed Bassem Mavalizadeh amir alboali
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