Survey on the status and facilities of the public libraries in Hamedan province in providing services peripheral to users from the point of view of librarians

Subject Areas : Journal of Information Systems and Services

Maryam Ghanbari Khoshno ¹ , Mansour Tajdaran ² , Hassan Kiani Khuzestani ³

1 - M. A. of KIS, Alzahra University
2 - Asistant Professor, Department of KIS, Alzahra University
3 - Associate Professor, Department of KIS, Alzahra University

Received: 2016-03-25 Accepted : 2016-11-29 Published : 2016-11-21

Keywords: Services peripheral, Hamedan, Librarians, Public libraries,

Abstract :

Purpose: This study aimed to survey the status and facilities of the public libraries in Hamedan province (Iran)  in providing services peripheral to users from the from the point of view of librarians. Methodology: Survey method was descriptive. Data was collected by a researcher- made questionnaire . The population included all the 132 librarians in 79 public libraries (urban and rural regions) of Hamedan province. Total of 132 questionnaires were distributed and 108 of them were returned. For the purpose of data analysis, descriptive statistics was used. Findings: Findings indicated that in %95.4 of these public libraries, various types of services peripheral were offered. Painting Contest, internet services, storytelling and book reading contest of the services peripheralwere provided in the libraries. Masnavi and Shahnameh reading sessions, film screenings and plays rarely were held in libraries. Results: The results showed that despite of the policy to provide services peripheral , libraries were not very successful in providing these services to attract and encourage library users . %56.6 of the population believed that the efforts taken by the library organization and management for the optimal performance of these services was in moderate level and %51 of librarians described it at a minimum level. The most important barriers to the services peripheral provision were lack of: funds, qualified staff to manage these programs, user acceptance, authorities’ cooperation and adequate knowledge and attitude, librarians’ cooperation and enthusiasm, and not having enough time to run these services.  Overall, in order to provide services peripheral, the status and facilities in public libraries (space, funding, equipment, and trained and experienced personnel) were low.

References:

استرحامیان، مهران. (1388). "بررسی وضعیت ارائه­ خدمات در کتابخانه­های عمومی سنندج". تحقیقات اطلاع­رسانی و کتابخانه‌های عمومی، 16(1)، 99-85.

بیرانوند، علی. ( 1389). "کتابخانه­های عمومی و توسعه­ فرهنگی". پیام کتابخانه،10(3).

زال­زاده، ابراهیم. (1373). "بررسی وضعیت استفاده­ دانش­آموزان مقطع متوسطه شهر شیراز از کتابخانه­های عمومی". پایان­نامه­ کارشناسی ارشد، دانشگاه تربیت مدرس.

صافی، قاسم. (1377). "راه­های گرایش و افزایش مطالعه در کتابخانه­های عمومی". تحقیقات کتابداری و اطلاع­رسانی دانشگاهی، 9(35)، 30-23.

عمادخراسانی، نسرین­دخت. (1379). "خدمات عمومی کتابخانه­ها و روش­های آن". تهران: کتابدار.

کاکی، مریم. (1392). "ارزیابی خدمات جنبی در کتابخانه­های عمومی شهر تهران و جایگاه آن در تشویق کودکان و نوجوانان در مراجعه به کتابخانه". پایان­نامه­ کارشناسی ارشد، دانشگاه خوارزمی.

ملایی، ابراهیم. (1391). "شناسایی راه­های بهبود خدمات جنبی در کتابخانه­های عمومی اصفهان از دیدگاه کاربران بر مبنای رهنمودهای ایفلا و یونسکو. پایان­نامه کارشناسی ارشد، دانشگاه اصفهان.

نورپور، رسول. (1389). بررسی وضعیت کتابخانه­های عمومی وابسته به نهاد کتابخانه­های عمومی شهر تهران از نظر مدیران آن­ها. مجله الکترونیکی نشر کتابدار، 10(2):

http://www.ketabdar.org/magazine/detailarticle.asp?number=178

Bergin, Joyce Williams (1984). Public library services to perschool children. Master thesis, Texas Woman’s University. School of library science.

Bhatt, Rachana (2010). The impact of public library use on reading, television, and academic libraries. Jornal of Urban Economics, 68 (2), 148-166. 

Celano, Donna and Susan B. Neuman (2001). The role of public libraries in children’s literacy development: an evaluation report. Harrisburg: Pensylvania Library Association. Available at: www. Ifpl.org/Junior/studies/ /Role of Libraries.pdf.

Greenhalk, L., Worpole, K.; Landry, C. (1995). Libraries in a World of Cultural Change. UCL Press, London.

Kapde, Deepak G. (2013). Extension Services in Public Library. International Referred Online Research Journal. (6) 1-4.

Kong, M. & Jogaratnam, G. (2007). The influence of culture on perceptions of service employee behavior. Managing Service Quality, 17 (3), 275-297.

Lubanz, J. (1971). Nonuse of an Academic Library. College and Research Libraries. 32 (5), 362-367.

McCabe, B. (2001). Civic librarianship: Renewing social mission of the public library. Scarecrow,MD.

Roman, S. and Fiore, C. D. (2010). Do public library sumer reading program close the achivment gaps. Children & Libraries: The Jornal of the Association for Library. 8 (3), 27-31.