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Open Access Article
144 - Evaluating the quality of services provided by the library and information center of Imam Sadegh (pbuh) University using LibQual model
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Open Access Article
145 - A Survey on the quality of library services of Islamic Azad University of Khorasgan from users’ viewpoint based on LibQual model
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Open Access Article
146 - An Overview of Meteorological Services, Challenges and Solutions in the Agricultural Sector to Reduce Vulnerability in Climate Change Conditions
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147 - Determining and prioritizing the selection criteria of urban plant species
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Open Access Article
148 - Identification and zoning the polluted centers originated from industrial and service units wastewater in the city of Rey whit offering improvement
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Open Access Article
149 - The relationship between satisfaction with urban services and citizens’ quality of life, using Partial Least Squares method (Case study: Tehran Metropolis)
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Open Access Article
150 - A new model for evaluation of Iran’s ecological capabilities to establish service and civil development application (case study: district 22 of Tehran
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Open Access Article
151 - Identification and ranking of the marketing mix of services in the banking industry focusing on financial services & Investment using DEMATEL
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Open Access Article
152 - Ranking of Competitive Power Components in Tejarat Bank Using Fuzzy TOPSIS Technique
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Open Access Article
153 - Investigating the key success factors of BOT method in financing service projects and presenting an operational model
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154 - A New Investment Model in Technology Commercialization: Case Study of Islamic Azad University
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Open Access Article
155 - Numerical solution of the system of Volterra integral equations of the first kind
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Open Access Article
156 - Non-convex technologies and economic efficiency measures with imprecise data
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Open Access Article
157 - تعیین الزامات رضایت مندی گردشگران با استفاده از مدل کانو (مطالعه موردی: پارک جنگلی خرما)
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Open Access Article
158 - The Role and Importance of Evaluating Ecosystem Economic Services Specially Wetlands In Supporting Natural Resources and to Increase Society Welfare
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Open Access Article
159 - Ecosystem Services Valuation; Concepts and Methods
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Open Access Article
160 - Designing a Model of Telemedicine services in Iran
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Open Access Article
161 - Explaining Halal Tourism According to Quranic Verses
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Open Access Article
162 - بررسی رابطه اخلاق حرفهای و رضایت از سیستم جبران خدمات بر کیفیت زندگی مدیران مدارس مقطع ابتدایی شهر خرمآباد
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Open Access Article
163 - بررسی و ارزیابی عوامل موثر بر بهبود توسعه خدمات گردشگری در شهر شیراز
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Open Access Article
164 - ارائه مدل توسعه و توانمندسازی منابع انسانی با رویکرد خدمترسانی در راستای توسعه منطقه ایی (موردمطالعه: دانشگاه علوم پزشکی و خدمات بهداشتی و درمانی استان ایلام)
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165 - تحلیلی بر رضایتمندی مسافران از خدماترسانی سامانه اتوبوسهای تندرو(BRT) منطقه 3 کلانشهر تهران با رویکرد حمل و نقل پایدار شهری
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Open Access Article
166 - بررسی تأثیر کیفیت خدمات بر رضایتمندی مسافران در صنعت حمل و نقل هوایی
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Open Access Article
167 - بررسی وتحلیل نقش خدمات شهری هوشمند در بهبودکیفیت زندگی (مطالعه موردی شهرسمنان)
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Open Access Article
168 - توسعه اجتماعی روستاهای دهستان فیروز بهرام با تأکید بر شاخص فناوری اطلاعات و ارتباطات (ICT)
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169 - ارزیابی پراکنش جمعیت و توزیع خدمات در نواحی شهری با رویکرد توسعه پایدار و عدالت اجتماعی با استفاده از مدلهایVIKOR و TOPSIS، (مطالعه موردی شهر زنجان)
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Open Access Article
170 - تحلیل پراکنش فضایی کاربریهای خدمات عمومی شهری با استفاده از روش شاخص ویلیامسون (مطالعه موردی: کلانشهر تبریز)
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171 - تحلیل بار ترافیکی و حجم سفر در جانمایی مراکز خدمات شهری (مطالعه موردی: بازار هفتگی شهر گرگان)
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Open Access Article
172 - The Basis and Solutions for Protecting the Fundamental Rights of Customers and Recipients of Services from the View Point of Islamic Jurisprudence
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Open Access Article
173 - An Estimation of Customer Lifetime Value Based on Quality of Services in Mashhad Body Building Gyms
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Open Access Article
174 - A Study of the Relationship between Market Orientation and Customer Satisfaction with Service Quality in Kerman's Body Building Gyms
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Open Access Article
175 - Provide a conflict management model for key stakeholders of sports clubs based on expectations of service quality
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Open Access Article
176 - An Autonomous Planning Model for Deploying IoT Services In Fog Computing
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Open Access Article
177 - Service learning: applaying educational theory in practice
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Open Access Article
178 - An Investigation of the Relationship of IUT Organizational Climate with Undergraduate Students' Mental Health in the Academic Year of 2008-2009
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Open Access Article
179 - The study of the agriculture students' viewpoint toward service-learning
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Open Access Article
180 - A tri-level optimization model for utilizing the potential of IoT-based subscribers and electric vehicles in energy and ancillary services markets
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Open Access Article
181 - انتخاب مقصد مهاجرت با پیشبینی وضعیت بعدی ماشین فیزیکی با درنظر گرفتن نقض قرارداد در محیط محاسبات ابری با هدف کاهش مصرف انرژی
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Open Access Article
182 - Investigating of Habitat Characteristics of (Tecomella Undulata (Roxb.) Seem) in Dalfard Region of Jiroft Township
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Open Access Article
183 - تحلیل فضایی توزیع خدمات بهداشتی- درمانی در کشور
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Open Access Article
184 - تأثیر هویت یابی مشتری با برند بر وفاداری با تاکید بر نقش واسط کیفیت خدمات، ارزش درک شده و اعتماد در صنعت هتلداری (مطالعه موردی: هتل های پنج ستاره شهر تبریز)
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Open Access Article
185 - Designig The Conceptual Model Of Partnership Quality In Services Outsourcing (Case Study: Isfahan Gas Company)
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Open Access Article
186 - peresenting an Appropriate Model for Effective Advertising in Companies with an Industrial Design Unit
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Open Access Article
187 - Post-Service management based on Macro-ergonomics: A recommended solution for Corona diseases threatens
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Open Access Article
188 - Evaluating and Recognizing the Effective Factors of Electronic Faithfulness in Companies Offering Electronic Services Using AHP Fuzzy Logic
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Open Access Article
189 - Identify and Provide Indicators to Monitor the Process of Maintenance
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Open Access Article
190 - The relationship between employer brand and competitive advantage with the mediating role of service quality in sports clubs
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Open Access Article
191 - E-commerce model design in sports services marketing
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Open Access Article
192 - Designing and explaining the model of antecedents and consequences of hatred of service brands (case study of Iran's banking industry)
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Open Access Article
193 - Analysis of opportunities and threats to the development of tourism services (Case study of Shiraz)
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Open Access Article
194 - Examining the relationship between the development of electronic services on the dividend of Gol Gohar Sirjan
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Open Access Article
195 - عوامل اقتصادی موثر بر قیمت نسبی بخش خدمات و کالا در ایران
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Open Access Article
196 - ارتقاء کیفیت خدمات درمانی در بیمارستان با بکارگیری QFD و کاردینال
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197 - ارزیابی»کیفیت خدمات برنامه ی آموزشی«مؤسسات آموزش عالی استان قزوین
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Open Access Article
198 - تحلیل نابرابری های فضایی توزیع خدمات شهری از منظر عدالت فضایی مطالعه موردی: شهرستان قرچک
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Open Access Article
199 - سنجش رضایتمندی شهروندان از کیفیت خدمات شهرداری بندرلنگه
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Open Access Article
200 - تحلیلی بر عدالت فضایی در توزیع خدمات؛ با تاکید بر مدیریت شهری (مورد مطالعه: محلات منطقه چهار زاهدان)
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Open Access Article
201 - Assessment of Educational Service Quality in Campus of Technical Colleges of Tehran University from Views of Higher Education Students based on Servqual Model
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Open Access Article
202 - Designing and validating the quality of educational services based on student satisfaction Based on the Khan model
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Open Access Article
203 - Presenting a model of the current and desired quality of educational services in the virtual education system of the Islamic Azad University of Bushehr province and its accreditation
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Open Access Article
204 - A study of the Payamenoor University's educational demand analysis based upon distant learning system
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Open Access Article
205 - Evaluating the customers' satisfaction on the quality of services based on the clients' respect criteria Water and Wastewater Company of Mazandaran
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Open Access Article
206 - Job and organizational factors affecting the job motivation of public services of Qazvin University of Medical Sciences employees
seyede saeede javanmard nasrin jazani Seyed mahdi Alvani mohammadreza hamidizadeh -
Open Access Article
207 - Evaluating the quality of electronic services and electronic loyalty and the impact of moderators on online shopping
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Open Access Article
208 - Idelntifying indicators of value of e-government services based on article 37 of law on civil service management
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Open Access Article
209 - Dynamic Risk Analysis of Bank service system, Supply Chain Stability Using social Network analysis(SNA) and System Dynamics(SD)
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Open Access Article
210 - Presenting Customer Behavior Model on Acceptance and Use of E-Banking Services by Developing and Analyzing UTAUT Theory
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Open Access Article
211 - A Survey of the relationship between E-Service qualities and customer loyalty in Mellat Bank
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Open Access Article
212 - Identifying and Ranking the Most Important Criteria Electronic of Quality Services for Internet Banking (Using a Hybrid Model of DEMATEL and ANP)
Ali Mollahosseini Hadi Shafiee Reza Eftekhari Gifan -
Open Access Article
213 - Customer Relationship Satisfaction
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Open Access Article
214 - Exploring the Relationships among Service Quality, Satisfaction, Trust and Loyalty of Customers (Case Study: Transportation Companies of Tehran)
Syyad Ali Akbar Ahmadi Hamid Reza Askari Dehabadi -
Open Access Article
215 - The structural model of the relationship between external service quality on customer satisfaction in the hospitality industry supply chain
Manizheh Mollaei Ali Mohaghar Ezatollah Asgharizadeh -
Open Access Article
216 - ying Executive Effects of the Project of Organizing Real State Contracts
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Open Access Article
217 - Evaluating the Effectiveness of In-Service Training Courses in Enhancing Staff Capacity of the Office of the Documentation and Property Administration of Qazvin Province Theme IX (Employee Empowerment) State Service Management Law
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Open Access Article
218 - Investigating the Relationship between Organizational Resilience Components with Business Continuity and success in banking
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Open Access Article
219 - Comparative Study of the Impact of Service Quality, Corporate Image and Customer Satisfaction on Behavioral Intentions
Narges Delafrooz Ali GholipourSoleimani Armin Goli -
Open Access Article
220 - esigning a Model for Evaluating Customers’ Perceived Service Quality in Iranian State Banks
Seyed Alireza Seyedsalehi -
Open Access Article
221 - Identifying the Factors Influencing the Execution of Chapter 9 of Services Management Act
Zohreh Danaesfahani Habibollah Taherpour -
Open Access Article
222 - The Relationship between Management Commitment to Service Quality and Organizational Outcomes with Regard to the Mediating Role of Effective Participation of Employees in Banks Gilan
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Open Access Article
223 - The Study of Impact of Service Recovery on Customer Satisfaction With Service Improvement
Ghazal Shams Mohammad Reza Dalvi -
Open Access Article
224 - Identification of barriers to the implementation of 58th article of the Civil Service Management Law in order to improve the empowerment of the staffs to improve the efficiency and effectiveness of the Melli Bank
Shirin Abdoli Javad Mehrabi -
Open Access Article
225 - The Effect of Magnitude of Failure and Complaint Handling on Brand Credibility
Sajad Soleimani Shejani Narges Delafrooz -
Open Access Article
226 - An Appraisal of Passenger’s Satisfaction with IranAir Services Based on the life Cycle Model
Naser JavaheriZadeh Mohammad Bamani Moqadam Mina Khosravi -
Open Access Article
227 - The Effect of Mobile Software Features on Customer Attitude and Satisfaction
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Open Access Article
228 - Providing a Model of Compensation for Material and Non-Material Services to Approach of Human Resources Productivity
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Open Access Article
229 - The impact of market orientation on the new services development with emphasis on the mediating role of exploitative and exploratory innovation strategies
Rasol Rezayie Hajar Arabedini Davood Gharakhani -
Open Access Article
230 - Students' Complaints Related to Available Service in Offline and Online Environments at QIAU
Abolfazl Tajzadeh Namin Monireh Mohaghegh -
Open Access Article
231 - The effect of employees’ customer orientation and service orientation on service quality, satisfaction and loyalty of Hyperstar customers
Sahar Ershad Nazanin Jarideh Ali Badizadeh -
Open Access Article
232 - Identification on the Relationship Among the Dimensions of Measuring of Logistics Service Quality in the Ttransport Companies in Iranian Market
Mahshid Ahmadi Ali Badizadeh -
Open Access Article
233 - Study affective variables in mobile customers churn
Mehdy Kazami Roya HejaziNia -
Open Access Article
234 - The effect of Proactive Personality of Managers on Service Innovation and Improvement by the mediation of Scanning Environment and Social Capital
Masoud Simkhah Elaheh Mohamadkhani -
Open Access Article
235 - Identify barriers to the implementation of Article 36 of the Law on the National Bank in connection with the reform of the civil service management business processes (case study: payment)
Hosein Abedi Javad Mehrabi -
Open Access Article
236 - Identification of Intra-Organizational Barriers 41 of the State Service Management Law to Specialist Personnel Recruitment in Implementation of Clause
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Open Access Article
237 - The study of relationship between the Maturity Knowledge Management personnel and quality of educational services in Kerman Unit Islamic Azad University
sanjar salajeghe Samaneh Mehdizadeh Mojghan Nazeri -
Open Access Article
238 - The relationship between service quality organizations with customer satisfaction in mind the position of the private banks
Masoome Shahri Sahar Shahri Solmaz Rahbar Farzami Hagh -
Open Access Article
239 - Presenting a competency model in appointing managers in service organizations by identifying and cultivating managers' competencies from the sociological perspective of organizations (Case study: Social Security Organization)
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Open Access Article
240 - Investigating the role of neighborhood-based police on crime rates in Golestan province with emphasis on the role of law enforcement companies
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Open Access Article
241 - Measurement of the quality of technological features, content and website usability of Food and Drug Administration of the Islamic Republic of Iran
Mina Abdolalizadeh Mehran Samadi -
Open Access Article
242 - The Effect of economic capital and satisfaction of urban services on citizens' participation inUremiain the separation and collection of household waste
Laura Alyari Mohammad Abbaszadeh Hussein Mirzaei -
Open Access Article
243 - Factors associated with social participation of students of Islamic Azad University of Tabriz.
Nazila Abdollahzadeh Nematollah Taghavi Mohammad Bagher Alizadeh Aghdam -
Open Access Article
244 - Quality-Orientation of Staff and its Role in Promoting the Quality of Educational Services in Islamic Azad University of Bonab Branch.
Rahim Abdullah Fam Davoud Ebrahim Pour -
Open Access Article
245 - Investigating the theory of respect as the basis of the civil responsibility of the tourism service office
Ahamad Nazari Seyyed Mahdi Mirdadashi Alireza Shamshiri -
Open Access Article
246 - Evaluation of knowledge, attitudes and practices of staff in food catering towards safety and hygiene indices
H. Ebdali M. Sami Akbar Hasanzadeh B. Ahmadi Z. Esfandiari -
Open Access Article
247 - Instructional needs assessment of personnel educational services of Tabriz Islamic Azad University
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Open Access Article
248 - Identification and Ranking of Effective Factors Which Optimize Qualities of Educational Services Using Combined Approaches of Fuzzy VIKOR and Interpretive Structural Modeling (ISM)
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Open Access Article
249 - A survey of service quality of the educational centers in Tabriz using servqual model and ranking educational centers using Analytic hierarchy Process
Majid Bagherzadeh Fatemeh Bagherzadeh -
Open Access Article
250 - The comparison study of educational factors affecting the educational quality of human science faculty from professors and student’s points of view, Tabriz Islamic Azad University
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Open Access Article
251 - Productivity Evaluation and Measurement in Iranian Petroleum Industry Health Organization
Meysam Azimian Mehdi Karbassian Hamed Rahimpour Shahrzad Falahi -
Open Access Article
252 - Designing an Innovative Services Acceptance Model: A New Approach in Health Marketing
Hanieh Mohammadzadeh Taheri Ali Hajiha Ahmad Roosta Abbas Khorshidi -
Open Access Article
253 - Identifying and Prioritizing Components of Service Compensation in Relation to Productivity in State Comprehensive Universities in Iran: A Fuzzy Delphi Approach
somayeh ghorbani ouranji Amir hooshang Nazarpouri hojjat vahdati mahmoodreza Esmaeili -
Open Access Article
254 - Factors Affecting Performance Enhancement of Commerce and Civil Service Company Managers in Gillan Province
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Open Access Article
255 - Integrating Fuzzy Analytic Hierarchy Process and Fuzzy DEMATEL to Investigate Service Capabilities in Iranian Small Enterprises: A Resource-Based Perspective
davod khosroanjom Ali Rajab Zadeh Qatari adel azar abbas moghbel -
Open Access Article
256 - Identification and Analysis of Productivity Enhancing Dimensions in Lean Service: A Grounded Theory Research
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Open Access Article
257 - Introducing Cluster Model for Small & Medium Auto-Parts Manufacturing Enterprises (S.M.Es)
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Open Access Article
258 - Determining The Dimensions of Service Quality in Banking Industry: Examining The Gronroos Model in Pasargad Banks of the Northwest of Iran
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Open Access Article
259 - The Effect of Aggregated Impacts of Productivity Variables in Customer-contact Employees on Customers Perceived Service Quality (Case: Private Banks in Khuzestan Province)
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Open Access Article
260 - A Comparison of Customers’ Expectations and Perceptions of Kurdistan Telecommunication Company’s Performance Using Servqual Model
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Open Access Article
261 - Investigating the Effect of Quality Function Deployment on Official Organizations’ Key Factors
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Open Access Article
262 - The joint SERVQUAL and hierarchical TOPSIS based on type2 fuzzy sets for assessment of quality services (Case study: the public transportation of service quality of sharekurd)
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Open Access Article
263 - The Impact of Leadership Style on Productivity Innovation in Services and Processes Given the Moderating Role of Knowledge Sharing
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Open Access Article
264 - Study of technology factors of Official Organizations (Case study: Official Organizations of Tabriz)
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Open Access Article
265 - Service Quality Measurement and Investigation of Its Relationship with Market share Based on SERVQUAL Model (case study: Saderat Bank of Tabriz)
Mohammad Faryabi Mahmod Mahmodi -
Open Access Article
266 - Providing an Effective Strategic Model for Attracting Incipient Units in Iranian Incubator Centers
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267 - Providing a model to explain the fees paid to audit partners, audit quality and income from auditors' consulting services.
Mohammad Mohammadi Hadis Mahmoudvand -
Open Access Article
268 - Analysis of municipal services from the perspective of social justice with an emphasis on health services (Case study: Khuzestan)
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Open Access Article
269 - Facility complex sit selection on Naeen to Kashan highway
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Open Access Article
270 - Impact of Quality of Police Services on Destination Image and Tourism Intention to Visit Again (Case Study: Tabriz city)
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Open Access Article
271 - Studying the Subjective Layers of Urban Spatial Justice in the Parand New Town
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Open Access Article
272 - Analysis of Spatial Justice in the Distribution of Service Uses in Urban Areas (Case Study: 5 Regions - Urmia)
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Open Access Article
273 - تحلیلی برنحوه توزیع فضایی امکانات و خدمات روستایی و سطح بندی روستاهای بخش درودزن مرودشت
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Open Access Article
274 - the status of distribution facilities and services in urban Fanuj based on urban smart growth
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Open Access Article
275 - The Study of Spatial Distribution of Service Centers in Kerman City than Geomorphic Phenomena
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Open Access Article
276 - Investigation and analysis of urban development indicators based on multi-criteria decision making models Case Study: Babol City
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Open Access Article
277 - The Role of Information and Communication Services Offices (Urban and Rural Information and Communication Technology) in the Economic Development of Qazvin Province
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Open Access Article
278 - Spatial Analysis of the Distribution of Urban Services in the Neighborhoods of Meybod
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Open Access Article
279 - Investigating and Studying the Level of Citizens’ Satisfaction with City Services (A Case of Bandar-Mahshahr)
Mohsen Aghaei Juboni Mojdeh Valizadeh -
Open Access Article
280 - Evaluate the development of the city of Kermanshah from the perspective of allocating utilities indices
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Open Access Article
281 - Presenting the alignment model of human resources service compensation strategies with organization strategies for the effectiveness of Iran Insurance Company
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Open Access Article
282 - Identifying and prioritizing the components of the compensation system for municipal employees using the fuzzy Delphi technique (case Study: Zahedan Municipality)
aref Noti Zahi mahdi mohamadbagheri Sirajuddin mohebi -
Open Access Article
283 - مدل سطح بندی عوامل موثر بر بازاریابی کارآفرینانه با رویکرد نوآوری سبز در سازمانهای خدماتی (مطالعه موردی: سازمان تامین اجتماعی)
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Open Access Article
284 - طراحی مدل بازاریابی سبز در استارتاپ های حوزه خدمات پزشکی
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Open Access Article
285 - بررسی رابطه ابعاد بازاریابی سبز داخلی با کیفیت خدمات در صنعت بانکداری (مطالعه موردی: شعب بانک صادرات استان گیلان)
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Open Access Article
286 - macroeconomic variables, economic sanctions and the price index of the technical and engineering services industry in Iran's capital market; ARDL approach
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Open Access Article
287 - Resource Allocation for OFDMA Two-Hope Cooperative Cellular Networks: Considering QoS and Fairness Constraints
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Open Access Article
288 - Investigating the effect of service quality and satisfaction on hotel customers' loyalty in Kurdistan province
seyed mohammad mosavi jad reza shafei maryam sharifi haydar mohammadi -
Open Access Article
289 - Measuring the level of satisfaction with respect to the quality of services provided by the local tourist destination (Case of Study: Mashhad City)
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Open Access Article
290 - An Analysis of Tourists’ Behavior of Delay in Service Delivery (A Case Study of Parsian Hotel in Kermanshah)
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Open Access Article
291 - Analyzing the Spatial Inequalities of Urban Services Distribution from the Spatial Justice Perspective Case study: Qarchak city
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Open Access Article
292 - Spatial Analysis of the Affecting Factors on Urban Services Distribution Using Spatial Justice Approach(Case Study: Mako County Areas)
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Open Access Article
293 - Providing a Model for Measuring Tourist Satisfaction with the Services of Local Food Restaurants (A Case Study of Local Food Restaurants in Tehran)
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Open Access Article
294 - Investigating Factors for Improving the Quality of Catering Services with an Emphasis on Menu Engineering: Food Tourism (Yazd Hotels and Restaurants) in Focus
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Open Access Article
295 - The relationship between the store image and service quality perceived value and the customers purchase intention
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Open Access Article
296 - The role of service quality and perceived value on repurchase intention and customer satisfaction in Internet businesses
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Open Access Article
297 - Factors Affecting Customer Loyalty: Study on the Role of Customer Relationship Management Quality as mediation and Brand image as moderator
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Open Access Article
298 - The effect of digital advertising strategy on attitude and intention to purchase financial products and services
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Open Access Article
299 - Investigating the Mediating Role of Service Quality on the Relationship Between Customer Relationship Management and Customer Retention (case study: Torb company)
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Open Access Article
300 - Investigating the status of international marketing of Iran's virtual service start-ups using a self-made model
mostafa rasoul roveisi همایون یوسفی ادریس محمودی -
Open Access Article
301 - Analyzing the relationship between corporate social responsibility and Corporate image and with the mediating role of the Service quality insurance Dana Corporate
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Open Access Article
302 - Designing an interpretative-structural model of quality dimensions of marketing management consulting services
YAGHOOB SALIMPOUR Naser Azad ABDOLLAH NAAMI Leila Karimian -
Open Access Article
303 - Design and validation of the conceptual model of the quality of digital library services in the National Archives and Library of Iran
fattaneh Torkashvand safiyeh tahmasebi limooni Aliasghar Razavi -
Open Access Article
304 - Typology of factors affecting the satisfaction of urban and civil services of the municipality of Tehran's 15th district to the people of Ghiamdasht
Noorooz Hashemzehi Somaieh Hashemzehi Samaneh Hashemzehi -
Open Access Article
305 - .
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Open Access Article
306 - بررسی و ارزیابی عوامل موثر بر بهبود توسعه خدمات گردشگری در شهر شیراز
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307 - ارائه مدل توسعه و توانمندسازی منابع انسانی با رویکرد خدمترسانی در راستای توسعه منطقه ایی (موردمطالعه: دانشگاه علوم پزشکی و خدمات بهداشتی و درمانی استان ایلام)
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308 - تحلیلی بر رضایتمندی مسافران از خدماترسانی سامانه اتوبوسهای تندرو(BRT) منطقه 3 کلانشهر تهران با رویکرد حمل و نقل پایدار شهری
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Open Access Article
309 - بررسی تأثیر کیفیت خدمات بر رضایتمندی مسافران در صنعت حمل و نقل هوایی
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Open Access Article
310 - بررسی وتحلیل نقش خدمات شهری هوشمند در بهبودکیفیت زندگی (مطالعه موردی شهرسمنان)
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311 - توسعه اجتماعی روستاهای دهستان فیروز بهرام با تأکید بر شاخص فناوری اطلاعات و ارتباطات (ICT)
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312 - ارزیابی پراکنش جمعیت و توزیع خدمات در نواحی شهری با رویکرد توسعه پایدار و عدالت اجتماعی با استفاده از مدلهایVIKOR و TOPSIS، (مطالعه موردی شهر زنجان)
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313 - تحلیل پراکنش فضایی کاربریهای خدمات عمومی شهری با استفاده از روش شاخص ویلیامسون (مطالعه موردی: کلانشهر تبریز)
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314 - تحلیل بار ترافیکی و حجم سفر در جانمایی مراکز خدمات شهری (مطالعه موردی: بازار هفتگی شهر گرگان)
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315 - تأثیر کیفیت خدمات بر رضایت مشتریان در صنعت بانکداری (مطالعه موردی : شعب بانک ملی شهر تبریز)
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316 - بررسی رابطه نظام جبران خدمات و بهرهوری نیروی انسانی (مطالعه موردی : کارکنان ستادی سازمان اوقاف و امور خیریه)
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Open Access Article
317 - The impact of corporate reputation and service quality on customer loyalty
صدیقه طوطیان شهرزاد طیاران امید درویش زاده -
Open Access Article
318 - Examining the impact of social responsibilities of the bank on employee performance and customer satisfaction and loyalty
علی حمیدی زاده رسول ثانوی فرد مهسا اسدالله -
Open Access Article
319 - تاثیر انتظارات مشتریان در استفاده (نهایی) واقعی از اینترنت بانک
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Open Access Article
320 - طراحی و تبیین مدلی جهت بسترسازی برای بروز خلّاقیت در مؤسسات خدمات فنّی مهندسی کشور (مطالعۀ مورد: مؤسسات پژوهش محور)
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321 - بررسی اثرات معنویت محیط کار بر رفتارهای شهروندی سازمانی و ارتباط آن با کیفیت خدمات در بیمارستان امام خمینی
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Open Access Article
322 - سنجش کیفیت خدمات در هلدینگ صنایع تجهیزات نفت
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Open Access Article
323 - ارزیابی کیفیت خدمات شهرداری از دید کارکنان بر اساس مدل SERVQUAL (مطالعه موردی : شهرداری شهرستان بوکان)
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Open Access Article
324 - .
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Open Access Article
325 - Assessment of Satisfaction of Residents of Tehran's Sirous neighborhood from Municipal Services
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Open Access Article
326 - On the Evaluation of the Level and Capitation of Service Uses at the Scale of Urban Neighborhoods (Case Study: New and Old Neighborhoods of Rasht City)
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Open Access Article
327 - Measuring the Difference between Satisfaction with Quality of Urban Services and Urban Distribution in Ahvaz City
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Open Access Article
328 - Using Hybrid Approach in Order to Distribution Service Investigation at the Urban Old Textures (Case Study: Twelve Neighborhoods in Old Texture of Minab)
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Open Access Article
329 - Ranking of Indicators Effective on the Locating Industrial Estate with TOPSIST-VIKOR Techniques (Case Study: Qazvin Province)
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Open Access Article
330 - Measurement of Ilam Province Cities Development Level by Using of Multi Criteria Decision Models
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Open Access Article
331 - spacial distribution of urban services (case study:Kermanshah city)
moslem rostami jafar shaeli -
Open Access Article
332 - Rural service development planning of geography view (Case: study TOLAM district SOMESARA Township)
Seyede khadijeh rezatabe azgomi nasrollah molei hashjin -
Open Access Article
333 - Priority Setting to Influential Factors in the Hotel Management Industry Marketing with Emphasis on AHP Method (A Case Study: Guilan Province)
ali gholipour -
Open Access Article
334 - A Model for quality of service, satisfaction and job performance of teachers participating in extracurricular sports education courses
Hamed Hossi poor Ali Mohammad Amirtash -
Open Access Article
335 - Identifying factors and measuring the level of people's satisfaction with the performance of Ghiamdasht Municipality
nowruz hashemzehi somayeh hashemzehi nazanin malakiyan lela niromand keyvan mikaili agah -
Open Access Article
336 - Studying the Effects of Selected Social and Organinzational Factors on Employees’ Alienation (case of study: Agricultural Jehad Organinzation of the city of Esfahan)
منصور حقیقتیان سیدهاشم هاشمی نژاد -
Open Access Article
337 - The Role of Tourism Attractions of the Province Road Seasonings on Tourism Development
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Open Access Article
338 - The Study of the Relationship between the Quality of Social Services on Eigenvalue of Brand Name from the Perspective of the Consumer Society in Shirvan Hotel Industry
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Open Access Article
339 - شناسایی استراتژیهای مناسب برای بهبود و توسعه نظام ترویج کشاورزی خصوصی: مورد مطالعه استان مازندران، ایران
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Open Access Article
340 - ارزیابی دانشجویان از کیفیت خدمات تحصیلی در دانشگاه یاسوج: کاربرد مدل سروکوال
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Open Access Article
341 - طراحی مدل بازاریابی کارآفرینانه در صنایع خدماتی و تبدیلی
مسعود تقی زاده نرگس دل افروز علی قلی پور سلیمانی وحید حقیقت دوستی سیار -
Open Access Article
342 - Confirmatory Factor Analysis of Public Service Motivation Model in Higher Education Sector
Mohammad Reza Lotfollah Hamedani Ahmad Vedadi Kaveh Teymournejad -
Open Access Article
343 - The Impact of Organizational Cynicism on Quality of Service Provision with Mediating Role of Job Satisfaction and Moderating Role of Organizational Identity
mostafa alirezaei ameneh malmir hamideh abbasi -
Open Access Article
344 - Designing of the Human Resource Model of the country's banking system in1404
Alireza Sohrabi hassan givarian gholamreza memarzadeh tehran -
Open Access Article
345 - Designing a model for the alignment of human resource subsystems with the compensation system
sajjad ahadzadeh karamalah daneshfard gholamreza memarzadeh -
Open Access Article
346 - Analysis and Prioritization of Service Quality of 5-Star Hotels in Kish Island (Case Study of the Project for 2022)
Amir Mohsen Madani Leila Bagheri Nizamabad, Javad Jamali -
Open Access Article
347 - Investigating the Impact of Organizational Strategy on Life Insurance Demand (Case Study: Bushehr Insurance Companies)
Esmaeil Kamalirad Seyedeh Rahil Hashemi -
Open Access Article
348 - Evaluate the Quality of E-Learning Services and its Impact on Service Recipients (Case Study: University of Sistan and Baluchestan)
Sofia Hajpoor Faeze Mirshekari MohebAli Rahdar -
Open Access Article
349 - The Role of Service Revival in the Influence of Ethical Marketing on Attitudinal Loyalty
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Open Access Article
350 - Providing a Process Model for Creating the Service Value of Academic Libraries through Knowledge Sharing Behavior
Zahra Faraji Atefeh Zarei Fariborz Doroudi -
Open Access Article
351 - Evaluating Users' Views On The Quality Of Hosseinieh Ershad Public Library Services In Order To Implement Platform Thinking
Mehrnaz Khorasanchi Tayebeh Shahmirzadi -
Open Access Article
352 - Meta Synthesis of librarians' information and communication skills to improve public library services (Case study: Khuzestan province)
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Open Access Article
353 - The Relationship Between Librarians' Knowledge-Management Skills And Service Innovation (Case Study: Public Libraries Of Semnan Province)
Somaieh Kalteh Arabi Tahereh -
Open Access Article
354 - Survey of infrastructure of information services in Hamedan high school libraries
Fariba Ajhdeh Fereshte Sepehr -
Open Access Article
355 - Quality assessment of the public libraries services of Ramsar and Tonekabon by using LibQual from the viewpoint of users
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Open Access Article
356 - Assessment of service quality at public libraries in Hamadan city based on LibQual
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Open Access Article
357 - Comparison of the viewpoints of the users and the librarians of Tehran public libraries attached to the foundation of public libraries about the quality of the services
Shokouh Tafreshi Minou Molavi -
Open Access Article
358 - Evaluating the quality level of services provided by the Regional Information Center for Science and Technology (RICeST) using the Six Sigma methodology.
Ali Bairanvand Mohamad Ebrahim Samiei Sareh Rahmanian -
Open Access Article
359 - Analysis of macro processes of supply chain management of Persian books in libraries of Tehran University of Medical Sciences and Health Services
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Open Access Article
360 - The effect of users and non-users’ views on the results of the LibQual tool's scores in Islamic Republic of Iran National Library
Fariborz Khosravi ali delaee milan Ali Dalaei Milan -
Open Access Article
361 - A study on the usage of electronic journals, databases and Alert services by faculty members of Shahid Beheshti University of Medical Sciences
nadjla hariri Farzaneh Fazli -
Open Access Article
362 - Studying the quality of services in libraries of Kermanshah Medical Sciences University using LibQual Model
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Open Access Article
363 - Evaluating of the structure of Federated Searching Systems for presentation a national model
Shahla Sajadi Mozafar Cheshmeh Sohrabi -
Open Access Article
364 - Assessment of service quality of Astan-e Quds Razavi's libraries based on ServQual
Faramarz Soheili elham yari Aliakbar Familrohani -
Open Access Article
365 - Study of Library User Expectations and Satisfactory Using LibQUAL (Case Study: Islamic Azad University – Marvdasht Branch)
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Open Access Article
366 - A survey of students’ familiarity and use of online databases in Babol University of Medical Sciences
fatemeh mohajeri mahbobeh Alijanpour Kasgari -
Open Access Article
367 - Quality assessment of services offered by central library of Shahid Beheshti University of Medical Sciences by using Libqual model: from users` point of view
Hamid Moghaddasi Saeideh Valizadeh Haghi -
Open Access Article
368 - Presentation and test of service quality model for restaurant management in Islamic society
Abolghasem Ahmadi Azam Rahimi Nik Mandan Momeni -
Open Access Article
369 - A structural model of the mediating role of perceived value in the relationship between electronic trust and electronic service quality with customers' repurchase intention (case study: Bank Mellat)
Hamidreza Nemati Seyedhadi seyedfazli -
Open Access Article
370 - Evaluation of resistant businesses in the direction of service industry development
Hoda Zeynali seyad mahmoud hashemi, Mirza Hassan hosseini Sina Nematizadeh -
Open Access Article
371 - سنجش اثرگذاری رفتار حمایتی مدیران بر بهبود رفتار کارآفرینانه کارکنان با میانجیگری مشارکت کاری کارکنان در دانشگاه علوم پزشکی و خدمات بهداشتی درمانی شیراز
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Open Access Article
372 - -
حمیدرضا نعمتی سید هادی سید فضلی -
Open Access Article
373 - ارائه مدلی کیفی ارزیابی تاثیراثربخشی دورههای مجازی آموزشهای ضمن خدمت بر رفتار کارکنان در بانک تجارت
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Open Access Article
374 - تأثیر مسیر شغلی کارکنان منابع انسانی بر چابکی سازمانهای خدماتی (مورد مطالعه: کارکنان بانک ایران زمین)
تهمینه فرهادی مجید رمضان -
Open Access Article
375 - Quantitative assessment of spatial justice of urban services in Islamic cities through spatial analysis (case study: Sabzevar)
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Open Access Article
376 - ارتباط کیفیت خدمات ورزشی با تمایل به ادامه همکاری در داوطلبین جمعیت هلال احمر (مورد مطالعه استان گلستان)
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Open Access Article
377 - Impact of service access and perception of service quality on perceived value, satisfaction and loyalty in sports centers
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Open Access Article
378 - مدل ساختاری ارتباط بین کیفیت خدمات الکترونیکی وب سایت های ورزشی و رضایتمندی الکترونیکی هواداران فوتبال باشگاه های ذوب آهن و سپاهان اصفهان با وفاداری الکترونیکی
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Open Access Article
379 - Measuring and Priorities of service Quality with ServQual and AHP in Iran Khodro,s Training center
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Open Access Article
380 - A Study of Effective Factors in the Insured’s Satisfaction of life Insurance with the Use of SERVQUAL Model (A Case Study: Novin Insurance Company)
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Open Access Article
381 - The Effect of Service Quality Dimensions on Hedonic and Utilitarian Attitude and Brand Preference (Case Study: Fast Food Restaurant Industry)
Javad Rafati Mansooreh Valijani Reza Aghamoosa -
Open Access Article
382 - The Effect of Total Quality Management(TQM)on performance:the Mediation of Market Orientation
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Open Access Article
383 - قراردادهای خدمات سرمایه گذاری در صنعت نفت
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Open Access Article
384 - انحلال قراردادهای الکترونیکی از طریق عدم تنفیذ
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Open Access Article
385 - the effects of changes in macroeconomic variables on the determination of salaries and wages in Iran
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Open Access Article
386 - تحلیل اثرات آزادسازی تجارت خدمات مالی بر بهرهوری کل عوامل: مطالعه موردی کشورهای منتخب در حال توسعه
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Open Access Article
387 - A comparison of public and private investment growth performance of economic sectors: A Case Study of Iran
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Open Access Article
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389 - Investigating the Asymmetric Effects of Changes in Liquidity on Value Added of Services in Iran’s Economy
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Open Access Article
390 - Identification of the damages and strategies required for the life cycle management model for the development of banking services (Case Study: Parsian Bank)
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Open Access Article
391 - تحلیلی بر پراکنش جمعیت و توزیع خدمات درمحلات شهری میبد از منظر توسعه پایدار
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392 - An Interpretive Structural Modeling of Public Service Motivation in Higher Education Sector
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Open Access Article
393 - Explaining and Prioritizing Effective Advertising Factors Using Fuzzy Hierarchy (FAHP)
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Open Access Article
394 - Evaluating the resistance business model in order to develop service industries
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Open Access Article
395 - Investigating the effect of emotional labor on employees' brand image of the organization considering the intermediate variables of organizational commitment and service quality (Case study: BMI)
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Open Access Article
396 - The Effect’s orientation of social entrepreneurship on social innovation
mohammad habibi Mojtaba moazzami sayyed mahmud hashemi -
Open Access Article
397 - Investigating the effective factors on improving the absorption of private sector financial resources
Neda Razmi -
Open Access Article
398 - Investigating the Consequences of Implementing a Centralized Registration System for Social Security Organization Insurers (Case Study: Social Security Administration West General Office)
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Open Access Article
399 - Designing and Explaining a Business Process Management (BPM) Model with a Performance Improvement Approach in Service-Based Companies: A Mixed Research
mahin dolati Mirzahasan Hosseini Hossein Vazifehdoost Jamshid Edalatian- Shahriari -
Open Access Article
400 - The Effect of Ethical Marketing on Brand Credit: Mediating a Service Recovery Strategy
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Open Access Article
401 - Interpretive structural computational model (ISM) for identifying and classifying internal marketing management indicators
Mohammadreza Dorrani Farshid Namamian -
Open Access Article
402 - Investigating relationship between CRM customer relationship and the quality of services provided in the bank with the mediating role of the citizen's citizenship behavior
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Open Access Article
403 - Presenting a quantitative model for evaluating the effectiveness of virtual courses of in-service training for employees with an entrepreneurial marketing approach (Study case: Tejarat Bank)
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404 - Explain a Service Quality Model with Emphasizing on Customer Satisfaction in the Restaurant Industry with Grounded Theory Approach
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Open Access Article
405 - Investigating the effect of service marketing mix on brand value of Saderat Bank of Tehran province (case study of North Tehran region)
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406 - بررسی رابطه بین کیفیت خدمات بانکداری الکترونیکی با رضایتمندی، علایق رفتاری و استنباط مشتریان از خدمات الکترونیکی بانک ملّی (مورد مطالعه:بانک ملّی، شعب شرق تهران)
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407 - بررسی و رتبه بندی عوامل مؤثر بر رضایتمندی مشتریان بانک شهر از ارائه خدمات و رابطه آن با وفاداری به برند (مورد مطالعه: شعب بانک شهر در تهران)
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408 - شناسایی و اولویتبندی عوامل اثربخشی تارنمای شرکتهای خدمات بازاریابی
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Open Access Article
409 - شناسایی و بررسی عوامل موثر بر رضایت مشتریان از خدمات صنعت بانکداری با استفاده از مدل سروکوال (مطالعه موردی شعب موسسه اعتباری توسعه)
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Open Access Article
410 - بررسی عوامل مؤثر بر تعویض برند در مشتریان بانکها
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Open Access Article
411 - طراحی مدل ارزیابی ارزش دریافت شده از دیدگاه مشتری
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Open Access Article
412 - بررسی تأثیر آمادگی الکترونیکی بانک های دولتی بر کیفیت خدمات آنها از نظر مشتریان (مورد مطالعه: استان بوشهر)
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413 - بررسی عوامل موثر بر وفاداری مشتریان خدمات الکترونیکی بیمه (مورد مطالعه: بیمه سرمد)
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414 - طراحی مدل اثرات برونسپاری موفق بر کیفیت خدمات مشتریان (مورد مطالعه: دانشجویان دانشگاههای تهران)
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415 - رابطه مشارکت بینبخشی با رضایت مشتریان (دانشجویان) در دانشگاه علوم تحقیقات تهران
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416 - الگویی ساختاری برای تبلیغات شفاهی (دهان به دهان)مشتریان بر اساس مزایای ارتباطات و عوامل کیفی خدمات (مورد مطالعه:خطوط هوایی در شهر ایلام)
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417 - الگویی برای ارزیابی کیفیت خدمات ارایه شده به مشتریان
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Open Access Article
418 - بررسی علل عدمموفقیت و افول دفاتر خدمات مسافرتی در تهران
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Open Access Article
419 - خلاقیت مدیران بازرگانی و میزان فروش سازمان
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Open Access Article
420 - بررسی تاثیر ابعاد کیفیت خدمات الکترونیک بر رقابت پذیری بانک ها (مطالعه موردی: بانک های اقتصاد نوین،پاسارگاد،تجارت و ملت)
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421 - ارزیابی کیفیت خدمات بانکداری الکترونیک با استفاده از ترکیب روشهای فرآیند سلسله مراتبی دلفی فازی (F.D.AHP) و تاپسیس فازی (F.TOPSIS) مطالعه موردی: شعب پست بانک شهر تهران
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Open Access Article
422 - بررسی تأثیر کیفیت خدمات بر تصویر برند با نقش میانجی بازاریابی رابطه ای، ارزش ادراک شده برند و وفاداری به برند (مورد مطالعه ای: شرکت های ارائه دهنده خدمات اینترنتی و ارتباطی شهر خرم آباد)
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423 - چرخش اجباری مؤسسات حسابرسی و محدودیت در ارائه سایر خدمات حسابرسی: هزینهها و منافع
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424 - تأثیر کنترل خانوادگی و سرمایه گذاران نهادی بر جبران خدمات مدیرعامل
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Open Access Article
425 - تأثیر کاربرد مدل سایمونیک در برآورد چسبندگی حقالزحمههای حسابرسی
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Open Access Article
426 - Designing a digital marketing model in the field of capital market : A qualitative study Case study: Brokerage companies
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427 - Designing a Credit Risk Management Model in the Network of after-sales service companies Using Financial Components of After-Sales Services and Metaheuristic Algorithms (Case study: Saipa's after-sales service company(Saipa Yadak))
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Open Access Article
428 - شناسایی و الویت بندی عوامل موثر بر کیفیت خدمات الکترونیکی در بازار سهام با استفاده از روش تاپسیس فازی
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Open Access Article
429 - Presenting the Quality Model of Educational Services in the Virtual Instruction System of Islamic Azad University of Bushehr Province
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Open Access Article
430 - Investigating the role of Social Responsibility, Service Quality, and Corporate Identity of Organizations and Customers on Customer Satisfaction and Loyalty (Case Study: Pasargad Bank)
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431 - The Effects of Environmental Factors on Green Marketing Performance (Case Study: Shirin Asal Company)
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432 - The Effect of Brand Evidence, Brand Attitude, Brand Hearsay on Brand Loyalty. Case Study (Leather Companies in the City of Tabriz)
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Open Access Article
433 - The effect of non-audit services of audit institutions on the audit report lag
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Open Access Article
434 - Investigating the effect of perceived service quality on customer satisfaction of Hakopian Company
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Open Access Article
435 - Development of professional ethics in public organizations with a capacity building approach
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436 - Explanation the implementation barriers of JiT system using ISM approach and path analysis (Case Study: Gas Industry)
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437 - Investigating the Effect of Perceived Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Corporate Image with Regard to the Role of Moderating the switching costs (Case Study: Sina Bank Branches in Mashhad)
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Open Access Article
438 - تعیین پایایی، روایی و ساختار عاملی پرسشنامه کیفیت خدمات باشگاههای بدنسازی و ایروبیک از دیدگاه مشتریان
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Open Access Article
439 - نقش پیش بینی کننده رضایت از خدمات در افزایش حضور مجدد هواداران تیم فوتبال
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Open Access Article
440 - نقش تعدیلگر رضایتمندی در ارتباط بین کیفیت خدمات فوقبرنامههای ورزشی و نیات رفتاری دانشجویان دانشگاه آزاد اسلامی
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Open Access Article
441 - رابطه کیفیت خدمات گردشگری با نیات رفتاری گردشگران ورزشی
مهدی بابایی الهام سعیدی -
Open Access Article
442 - The role of sports stadium service quality in the environmental comfort and satisfaction of football spectators in the northwest of the country
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Open Access Article
443 - The Impact of Trust, Privacy and Service Quality on the Success of e-Customer Relationship Management in Fitness Clubs with Mediating Loyalty
mohssen mahmodi hamid foroghipoor mohammad nikravan najaf aghaei -
Open Access Article
444 - کیفیت خدمات گردشگری و نیات رفتاری گردشگران ورزشی
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Open Access Article
445 - Designing a Model of Success and Failure Factor of Lean Services Modeling Based on Data Base Approach
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Open Access Article
446 - Designing a Model of Success and Failure Factors of Pure Services in Sports Organizations in the West of the Country
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Open Access Article
447 - Tourism policy and its international position With regard emphasis on service recovery in Mashhad City
suroush Amiri زهرا رجائی -
Open Access Article
448 - Application of Alternative Dispute Resolution (ADR) in International Economic Law
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Open Access Article
449 - Prediction and Assessment of Innovation Development in the Automotive After-Sales Service Industry with an Adaptive Neuro Fuzzy Inference Approach
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Open Access Article
450 - Designing a desirable model of organizational citizenship behavior based on the employee service compensation system
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Open Access Article
451 - Identifying the factors related to the pattern of relationship between the requirements of strategic planning of human resources and positioning strategies of sports services with thematic analysis method (case study: Kerman city)
mohsen manzaritavakoli علی محمد صفا نیا seyed salahedin naghshbandy, reza nikbakhsh -
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452 - Future study of service quality management with a scenario approach
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Open Access Article
453 - Exploring Dimensions and Components Influencing the Portfolio Management of Sustainable Research and Development Projects in the Healthcare Sector
Maryam Kheradranjbar Abbas Khamseh Javad Iranban -
Open Access Article
454 - Productivity Evaluation and Measurement in Iranian Petroleum Industry Health Organization
Meysam Azimian Mahdi Karbasian Hamed Rahimpour Shahrzad Falahi -
Open Access Article
455 - Application of PCA method in identifying the most important criteria influencing the choice of cultural services in leisure and tourism areas, (Alangdare Forest Park, Golestan Province)
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Open Access Article
456 - Designing and validating a model for the impact of the quality of educational services on student burnout (Case study: Ardabil universities)
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Open Access Article
457 - Explaining the model of compensation system for municipal employees' organizational services with a combined approach (Study case: Zahedan Municipality)
Aref Noti zehi Mehdi Bagheri Serajojloldin Mohebi -
Open Access Article
458 - The impact of electronic service quality on customer satisfaction Bank Case Study: Mellat Bank branches in East Tehran
Mohammad Reza Sharifie Mohammad Rahim Rasouli Azad -
Open Access Article
459 - An Analysis of E-Service Quality vs. Customer Satisfaction in Melli Bank, Islamic Azad University Branch
Ruhollah Mehdinezhad Javad Ghaed mohammady -
Open Access Article
460 - Impact of training management on employee career path Service organizations
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Open Access Article
461 - Modeling service open innovation with the approach of service quality improvement and organizational development in service organizations
Alireza Safarpour Rahman Ghaffari Masoud Ahmadi -
Open Access Article
462 - effect of the quality of after sales services of Kia Motors Automobile Dealers in Tehran using the Servqual Model
ali shafiei mina jamshidi -
Open Access Article
463 - بررسی تاثیر استقرار نظام پیشنهادها بر فرهنگ خلاقیت در سازمان های خدماتی
davood gholamrezaie negar karamzade batool kiyaie -
Open Access Article
464 - The role of nursing managers in the nursing practices (Qualitative study)
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Open Access Article
465 - Presenting the model of the critical levels of the factors affecting the production of digital content in the sports industry
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Open Access Article
466 - The Model of Performance Management in the Service Supply Chain of Private Banks in the Country with the Approach of Systems Dynamics
Farshid Bigdali Mohammad Reza Dalvi Saied Aghasi -
Open Access Article
467 - Identifying Factors Affecting Customer Loyalty of Sports Entertainment Service Companies
Mahdi Zarif Hassan Fahim Hossein Peymanyzad Mohamadreza Esmaelzadeh -
Open Access Article
468 - The concepts and hints arisen from occupations and posts in the poems of the Teimurid era
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Open Access Article
469 - The effect of human resource management on service quality with the mediating role of tourism supply chain management in Iran Tourism Development Company
Maryam Rahmaty Behzad Karamikhah -
Open Access Article
470 - Investigating and analysis of the impact of service quality and trust on customer loyalty in e-commerce
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Open Access Article
471 - Identifying service quality dimensions in the digital platforms ecosystem and the influence on intention to use Based on customer experience
Asieh Nazemi Masoumeh Hoseinzade Shahri -
Open Access Article
472 - Examining the effect of service quality on repeat visits, repurchase intention and word of mouth advertising with regard to the mediating role of customer trust and satisfaction in online shopping of health and cosmetic products (case study: Mahland
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Open Access Article
473 - Designing a Model for Evaluating Quality of Passenger Services of Noor Al Reza Transportation Rail Company
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Open Access Article
474 - The Effect of Marketing, Advertising and Information Technology on Customer Attraction Considering the Mediating Role of Business Strategy (Case Study: Razi Insurance in Chaharmahal and Bakhtiari Province)
zahra dashtlaali Ayatollah Mohammadi -
Open Access Article
475 - بررسی تأثیر عملکرد لجستیک سبز و زیرساخت های الکترونیکی بر عملکرد محیطی با نقش میانجیگری عملکرد سازمانی و کیفیت خدمات الکترونیکی(مطالعه موردی: سازمان امور مالیاتی غرب استان تهران)
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Open Access Article
476 - بررسی تاثیر انضباط شغلی و جبران خدمات بر عملکرد کارکنان با نقش میانجی انگیزه کاری با رویکرد نوآوری شغلی (مورد مطالعه: کارکنان شهرداری منطقه 19 شهر تهران)
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Open Access Article
477 - Presenting and Validating the Model of Alignment of Human Resource Service Compensation Strategies with Organizational Strategies for the Effectiveness of Iran Insurance Company
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Open Access Article
478 - Presenting a new model of justice-oriented urban management based on the smart technology of urban services
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Open Access Article
479 - Providing a model of justice-oriented public services based on new smart technologies
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Open Access Article
480 - Designing a service quality management paradigm model: a foundational data theory approach
seyed esmail Mostafavi قنبر امیرنژاد , Aboutrab Alirezaei -
Open Access Article
481 - Presenting the model of urban justice based on the approach of new smart technologies in Iran's metropolises
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Open Access Article
482 - Identifying the factors and strategies of the veterans compensation system in sports
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Open Access Article
483 - Investigating the status of clients' benefit from reference services and its future Case Study: Public Libraries of Arak City
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Open Access Article
484 - Designing the marketing model of Green influencers in the purchase of tourism services
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Open Access Article
485 - Sustainable or unsustainable development?: Economy comparison of the energy-intensive industries with the ecosystem services income in Tiran
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Open Access Article
486 - The Application of New Paradigm of Non-Attendance Services in Social Security Organization with an Emphasis on Organizational Strategic Renewal Concept
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Open Access Article
487 - Presenting a new management model of justice-oriented urban services based on smart technologies
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Open Access Article
488 - Designing a service quality management paradigm model: a foundational data theory approach
seyed esmail Mostafavi قنبر امیرنژاد , Aboutrab Alirezaei -
Open Access Article
489 - Designing a model for improving the quality of electronic services of public service organizations (Study case of Social Security Organization)
سید احمد موسوی Naser Mirsepasi heidar toorani mojtaba kiaeei -
Open Access Article
490 - Identification and Explanation of Competency Indicators of Managers in Public Hospitals of Guilan
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Open Access Article
491 - Relationship between the distribution of basic services and demographic indicators with an emphasis on the theory of spatial justice in the county of Khorasan Razavi province
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Open Access Article
492 - Leveling and Development of Rural Settlements Land Based on Human Capacity from the Standpoint of Land use Planning Aspect (Case study: the central sector of Shiraz)
samaneh teymoori Ali Shakoor Amir Gandomkar -
Open Access Article
493 - Analyzing the level of rural satisfaction with the quality of local government services (Case: rural settlements of Rey city)
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Open Access Article
494 - Having Ranking Criteria and Utilities Using Models Astvrgs V- PROMETHEE (Case Study: Cities Hamedan Province)
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Open Access Article
495 - The Role of Rural ICT offices in the Social Development of Rural Women Shahreza County
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Open Access Article
496 - Study of Effective Factors on Acceptance Level of Advisory Services among Wheat Farmers of Miyaneh City
یاسر فیض آبادی Elnaz Kabiri -
Open Access Article
497 - Comparative analysis of the quality of reconstructed urban services and visage in Bam city
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Open Access Article
498 - Identification and prioritizing the satisfaction requirements of urban tourists from tourist resorts using the Kano-Servqual model. Case study of three star hotels in Shiraz
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Open Access Article
499 - Analysis of Spatial Inequalityin Prosperity of Urban Services Land Uses (Case Study ofSanandaj City)
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Open Access Article
500 - Space optimization of fire stations in the field Access and service coverage (case study: Zabol)
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Open Access Article
501 - Analysis of Spatial Justice in Dealing with Urban Facilities Using Quantitative, Spatial and Moran Correlation Models (Study Area,:Isfahan)
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Open Access Article
502 - Satisfaction Analysis of Religious Tourism Service with Emphasis on the Role of Environmental Factors, the Case Study of Shahcheragh Shrine in Shiraz
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