Factors Affecting Performance Enhancement of Commerce and Civil Service Company Managers in Gillan Province

Subject Areas : Business Management

Hussein Aghayei pour Fetrati ¹ , seyad mahmoud hashemi ²

1 - Ph.D. Student, Department of Cultural Affairs Management and Planning, North Tehran Branch, Islamic Azad University, Tehran, Iran.
2 - Assistant Professor, Department of Business Administration, North Tehran Branch, Islamic Azad University, Tehran, Iran

Received: 2018-04-28 Accepted : 2019-06-19 Published : 2020-06-21

Keywords: Organizational Citizenship Behavior, Organizational Trust, Organizational Equity, Performance Enhancement, Business Managers, Gillan Province,

Abstract :

The present quantitative correlational applied study was undertaken to explore factors affecting the performance enhancement of managers at commerce and civil service companies in Gillan province. The research population comprised 2000 managers and employees at commerce and civil service companies in Gillan, Iran from whom a stratified sample of 384 was selected based on Morgan Table. A researcher-made questionnaire developed based on the research conceptual model, the research questions and hypotheses was administered to the research sample. The gleaned research data were analyzed descriptively and inferentially through linear and multiple regressions. The results demonstrated that Organizational Trust, Organizational Citizenship Behavior and Organizational Equity had significant impacts on the participating managers’ performance enhancement. Moreover, Organizational Citizenship Behavior and Organizational Trust, with respective coefficients of (.591) and (.368), were found to have the greatest and the smallest impacts on the managers’ performance enhancement in Gillan.

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