Identifying and prioritizing the components of the compensation system for municipal employees using the fuzzy Delphi technique (case Study: Zahedan Municipality)
Subject Areas : title1aref Noti Zahi 1 , mahdi mohamadbagheri 2 , Sirajuddin mohebi 3
1 - 1- Ph. D student in public administration, Qeshm Branch, Islamic Azad University, Qeshm. Iran
2 - استادیار گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان
3 - 3- Associated Professor, Department of Public Administration, Qeshm Branch, Islamic Azad University, Qeshm, Iran.
Keywords: Service Compensation System, Municipality, Fuzzy Delphi Analysis,
Abstract :
The purpose of this article is to identify the dimensions, components and indicators of the compensation system for employees and managers in Zahedan municipality. The current research was applied and of descriptive survey type. The statistical sample was formed by university professors and experts who are knowledgeable in the field of service compensation and senior managers related to human resources of the Social Security Organization. In order to collect information in this research, an open and in-depth interview was conducted with 33 key informants who were selected by a purposeful method and according to the judgment of the researchers. Fuzzy Delphi method has been used to analyze and interpret the data obtained from the interview. Based on the findings of the research, finally, four dimensions and fifteen indicators were found in the external factors of the employee compensation system, and seven dimensions and forty-one indicators were identified in the internal factors of the employee compensation system. In the current competitive situation and in an environment with continuous changes and constant innovations, it is its main feature and only successful organizations are those that pay attention to the service compensation system and implement it in the organization and pay attention to the employees based on it.
