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  • Identification and prioritizing the satisfaction requirements of urban tourists from tourist resorts using the Kano-Servqual model. Case study of three star hotels in Shiraz

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Manuscript ID : JUPM-1805-2609 (R1) Visit : 97 Page: 165 - 180

20.1001.1.22285229.1399.11.42.12.3

Article Type: Original Research