List of Articles citizenship behavio

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  1 - Examining the relationship between organizational justice and organizational citizenship behavior considering the mediating role of work engagement
  داریوش جمشیدی amir kazemi marjan najafi fard
  The present research has investigated the mediating role of work participation in the relationship between organizational justice and organizational citizenship behavior in Shiraz Municipality. This research is descriptive-correlation in nature. The studied population w More

  The present research has investigated the mediating role of work participation in the relationship between organizational justice and organizational citizenship behavior in Shiraz Municipality. This research is descriptive-correlation in nature. The studied population was the employees working in the central municipality of Shiraz in the period of 6 months of the second year of 1401. The data collection tool is a standard questionnaire that was randomly distributed among the employees of this collection and finally, 125 valid questionnaires were used to check the hypotheses of the research. The results of the data obtained from these questionnaires have been analyzed by Smart PLS software using the structural equation test. The results indicate that work participation plays a mediating role in the relationship between organizational justice and organizational citizenship behavior. Manuscript profile
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  2 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior
  Reza Pourmohammad morad rezaei dizgah
  In these years due to intense competition companies have forced to use tools and methods for enhancing their customer retention. There effective and common strategies for improving this issue. One of these significant and important strat More

  In these years due to intense competition companies have forced to use tools and methods for enhancing their customer retention. There effective and common strategies for improving this issue. One of these significant and important strategies is relationship marketing. This research accomplished in order to investigate the effect of relationship marketing on customer retention through customer engagement considering customer citizenship behavior within broiler manufacturers in province of guilan (north of Iran) . This is descriptive survey research based on data collecting. Statistical population were selected among consumers of broiler industry’s products by non-probability sampling method. Data collecting tool were questionnaire and sample size were 150. For testing reliability cronbach’s alpha test was used. For analyzing dates used Amos Graphic and SPSS. Results showed that trust and conflict handling as relation marketing elements have positive and significant effect on customer retention through customer engagement , and also results showed that customer citizenship behavior has no significant effect on relationship of customer engagement and customer retention. Manuscript profile
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  3 - Study of Relationship between organizational ethics and to institutionalize citizenship behavior
  Mohammad Ghanbari F. Bagheri Baqan Vali teymourzadeh
  The aime of present study is to investingate relationship between organizational ethics and to institutionalize citizenship behavior among junior high school teachers in bojnourd. The population of the study includes all the junior high school teachers in bojnourd. Acor More

  The aime of present study is to investingate relationship between organizational ethics and to institutionalize citizenship behavior among junior high school teachers in bojnourd. The population of the study includes all the junior high school teachers in bojnourd. Acording to Morgan table, the sample size is 147 and samples are selected by stratified random sampling method. The instatments for data collection of the organizational ethics include Brine , et. al questionnaire (2002) and institutionalize citizenship behavior Dickenson , et. al questionnaire (2009). The reliability and validity of both questionnairs are estimated. Correlation is used to investigate the relation between organizational ethics and citizen behavior, t-test is used to investigate the role of organizational ethics factors and Fridman test is used to rank order this factors. Data analysis is conducted through spss, version 18. The results show that there is a significant positive relation between organizational ethics and citizenship behavior of teachers. In addition, theres a significant positive relation between each of the ettical behavior factors and citizenship behavior. Effective ethic has the highest rank and instatmental ethic has the lowest rank. Manuscript profile
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  4 - Assessing Moderating Role Of Person - Environment Fit in Organizational Sociability Effectiveness on Citizenship Behavior Of Shahid Labafi-Nezhad Hospital Employees
  Bahareh Babaee Soudabeh Jalili Mojtaba Kiaei
  In recent years, organizational citizenship behaviors due to significant effects on effectiveness and success of organizations have been considered so much. This research, is conducted for assessing moderating role of person-environment fit in organizational sociability More

  In recent years, organizational citizenship behaviors due to significant effects on effectiveness and success of organizations have been considered so much. This research, is conducted for assessing moderating role of person-environment fit in organizational sociability effectiveness on citizenship behavior of Shahid Labafi-Nezhad hospital employees. For collecting data, standard questionnairy is used. The statistical population included managers and official employees in Shahid Labafi-Nezhad hospital in 1396 year that equal to 702 people. The statistical sample according to Jersey Morgan table was 248, were selected by simple random sampling method. For data analysis, SPSS and LISREL software is used. The results of the analysis showed impact of sociability dimensions on person-environment fit and person-environment fit on organizational citizenship behavior is positive and significant. And also significant and direct impact of sociability dimensions on organizational citizenship behavior with moderating role of person-environment fit is approved and it was found that performance skill had the most impact on organizational citizenship behavior. Manuscript profile
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  5 - The Effect of Spiritual Intelligence on Organizational Performance by Mediating Organizational Citizenship Behavior (case study: pegah milk company employee
  سعید لندران اصفهانی seyed hasan hosseini Mohsen Habibi Mahdi samimi
  By entering the spirituality of God to every organization and management, managers and leaders of organizations especially educational institutions must grapple with new phenomena. The role of leaders and stimulate employee is done by use of spiritual viewpoint, create More

  By entering the spirituality of God to every organization and management, managers and leaders of organizations especially educational institutions must grapple with new phenomena. The role of leaders and stimulate employee is done by use of spiritual viewpoint, create cultural fields according to values, till grown empowerment employee, with high efficiency, engaged and motivated. The purpose of this study was to investigate the effect of spiritual intelligence on performance through organizational citizenship behavior. In this research, organizational citizenship behavior has been used as a mediator variable. The statistical population of this research is employees of Isfahan Milk Pegah Company. A standard questionnaire was used to collect the data. Its validity was based on the opinion of the professors and experts and its reliability was confirmed using Cronbach's alpha values. After collecting data, structural equation modeling was used to analyze the relationship between variables and hypothesis testing using SPSS and Amos software. The results of the research indicate acceptance of all research hypotheses. In other words, spiritual intelligence influences on citizenship behavior and organizational citizenship behavior affects performance. Therefore, it can be concluded that spiritual intelligence also influences performance. Manuscript profile
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  6 - Studying the relationship between organizational silence and citizenship behavior based on the mediating role of organizational commitment in khash Agriculture Organization
  Zakaria Suri Zehi Gholam Jabbari amir torbati
  The purpose of this study is to determine the relationship between organizational silence and citizenship behavior regarding a mediating role as organizational commitment of employees. This research is one of the Descriptive and Correlational researches. The population More

  The purpose of this study is to determine the relationship between organizational silence and citizenship behavior regarding a mediating role as organizational commitment of employees. This research is one of the Descriptive and Correlational researches. The population of this study consists of all staff members of khash Agriculture Organization whose number is 67. The present sample in this study composed of all employees of the organization. The data were collected by using a standardized questionnaire for each variable, including organizational silence questionnaires (14 questions), OCB [organizational citizenship behavior] (14 questions) and organizational commitment (24 questions). After distributing questionnaires among the employees of the organization, 61 questionnaires were collected. Data analysis was done by using structural equations and Amoos software. The results show that organizational silence with increased organizational commitment has no effect on organizational citizenship behavior. In other words, organizational commitment is not a mediator between organizational citizenship behaviors and organizational silence.   Manuscript profile
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  7 - The effect of Corporate Social Responsibility on Organizational Citizenship Behavior with the mediating role of Job Satisfaction by moderating Corporate Size in the Food Industry of Isfahan Province
  samaneh hadi sichani
  10.30495/enkn.2023.70764.1059
  Organizational citizenship behavior is the self-sacrificing actions of employees to ensure the comfort of others and expresses related, voluntary and activities that are directly or indirectly regulated through corporate social responsibility and employee satisfaction. More

  Organizational citizenship behavior is the self-sacrificing actions of employees to ensure the comfort of others and expresses related, voluntary and activities that are directly or indirectly regulated through corporate social responsibility and employee satisfaction. The aim of this research is study the effect of corporate social responsibility on organizational citizenship behavior with the mediating role of job satisfaction by moderating corporate size in the food industry of Isfahan province. The method of the research is survey - descriptive of correlation type and in the theoretical framework of the research has been used library research and field method was used for data collection. Statistical society is emploee in the food industry and data were collected from a sample of 229 people and the sampling method is available random sampling. Descriptive and inferential statistical analyzes were performed in SPSS and PLS softwares. The results of hypothesis testing show that, The effect of corporate social responsibility with standard coefficient of 0.519 on organizational citizenship behavior and the effect of corporate social responsibility with standard coefficient of 0.589 on job satisfaction and the effect of job satisfaction with standard coefficient of 0.511 on organizational citizenship behavior and mediating the role of job satisfaction with standard coefficient 0.301 in the effect of corporate social responsibility on organizational citizenship behavior and the role of the size modifier of the company has been confirmed with a standard coefficient of 0.416 in the effect of corporate social responsibility on organizational citizenship behavior. Manuscript profile
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  8 - Investigation of Relationship between organizational climate and organizational citizenship behavior among the employees of Tehran University of Medical Sciences
  عباس سالاروند Hossein Dargahi سجاد اله دادی گلسا شهام
  Introduction: Organizational citizenship behavior, has important implications for organizations. The incidence of these behaviors can increase the performance and organizational efficiency. This study aimed to determine the relationship between organizational climate an More

  Introduction: Organizational citizenship behavior, has important implications for organizations. The incidence of these behaviors can increase the performance and organizational efficiency. This study aimed to determine the relationship between organizational climate and organizational citizenship behaviors among employees of Tehran University of Medical Sciences. Methods: Cross-sectional study that was conducted in 1393. Data collection tools include questionnaire of organizational climate and Lyle Sussman, Sam Deep (1989), and Podsakoff and colleagues (1987) and demographic characteristics of the staff. For the scientific validity of the questionnaire content validity with CVI higher than 0.8 and for the reliability of the test-retest correlation coefficient and determine the organizational climate and 0.95 to 0.79 for organizational citizenship behavior was. On the basis of Kochran, 313 people were selected and finally 241 questionnaires were fully available to researchers. Spss software was used for statistical analysis and to analyze the relationship between variables and Pearson, Spearman, t and ANOVA operation was necessary. Compliance with organizational citizenship behavior higher than average and more than half of them are satisfied with the existing organizational atmosphere. Results: Between organizational climate and organizational citizenship behavior and all its dimensions and there is a significant positive relationship. The organizational climate as much as 14% on organizational citizenship behavior had an impact. Conclusion: The establishment of an appropriate climate and employee satisfaction on space and extra-role behavior causes spontaneous organization of staff that will be ultimately can affect the success of an organization. Manuscript profile
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  9 - The Investigation of Relationship between Job Involvement and Organizational Citizenship Behavior in Bojnoord Medical Science University Staff
  marziyeh langari mahbobe Soleimanpur Omran bahrang Esmaeili Shad
  Introduction: One of the factors affecting Organizational Citizenship Behavior, involvement of employees with jobs. People who are involved with their jobs, have higher job satisfaction and high commitment to the organization are expressed. The purpose of study was to i More

  Introduction: One of the factors affecting Organizational Citizenship Behavior, involvement of employees with jobs. People who are involved with their jobs, have higher job satisfaction and high commitment to the organization are expressed. The purpose of study was to investigate the relationship between job involvement and civil-organizational behavior of staff of Bojnourd medical Sciences University. Methods: Research method in terms of purpose, is functional and descriptive and correlational. The population consists of all staff of Bojnourd medical science University colleges. The number of staff was 120 and the sample size was determined 90 people using Morgan's table and random-stratified sampling method. Data gathering tool for civil-organizational behavior variable was Organ's standard questionnaire (1996) and for evaluation of job involvement we used standardized Knjr and Ldahl's questionnaire (1993) that reliability of questionnaire of job involvement and civil-organizational behavior was calculated 0.71 and 0.71 respectively. It was calculated using Cronbach's alpha coefficient method. Measuring to understanding components of civil-organizational behavior related to job involvement using Pearson correlation coefficient and regretion. The statistical analyses were performed using the SPSS software version 20. Results: The results show that the positive correlation between job involvement and civil-organizational aspects in the staff of Bojnourd University exists. 0/433 correlation coefficient indicates a relatively strong direct correlation between variables. Conclusion: Job involvement has a significant relationship with organizational citizenship behavior. Accordingly, management structures and contents with an appropriate design organization, involvement fields provide employees with their jobs to organizational citizenship behaviors occur more. Manuscript profile
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  10 - Assessment of Technical Efficiency of Comprehensive Health Services Centers of Hamadan by Data Envelopment Analysis (DEA) in 2019
  aslani aslani farzaneh aslani
  10.30495/jhm.2022.69664.11068
  Introduction: Organizations are not able to develop the effectiveness of their collective wisdom without the voluntary willingness of individuals to cooperate. The purpose of this research was to investigate the impact of hospital social responsibility on organizational More

  Introduction: Organizations are not able to develop the effectiveness of their collective wisdom without the voluntary willingness of individuals to cooperate. The purpose of this research was to investigate the impact of hospital social responsibility on organizational citizenship behavior with the mediating role of identifying organizational opportunities and environmental performance. Methods: The research method is descriptive-survey. The statistical population of this research was made up of managers and experts of a public hospital in Isfahan city (300 people), and some of them (164 people) were studied by simple random sampling method. The tool of data collection was a questionnaire, and the validity of the structure was examined through the professors and its reliability was examined by Cronbach's alpha test. Analysis of research data was done through structural equation modeling using SPSS and PLS software. Results: Based on the obtained results, the measurement indices of each of the scales used at the 5% confidence level were greater than 1.96, which indicates that the observed correlations are significant. Conclusion: Therefore, according to the findings, it is suggested that in order to gain the trust of the human force and strengthen the spirit of risk-taking, the managers should seek to reduce the factors that cause nervous pressure and reduce formal and completely political behavior to the lowest possible level. Accept differences of opinion easily in the organization. Manuscript profile
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  11 - Explaining the role of organizational citizenship behavior on customer based brand equity
  Mohammad Mahmoudi Maymand Ata Harandi
  The organizational citizenship behavior, as the optional & intentional behaviors of employees, have considerable effect on the individual and organizational performance, placing the employees in a situation to perform some assignments beyond their occupational descr More

  The organizational citizenship behavior, as the optional & intentional behaviors of employees, have considerable effect on the individual and organizational performance, placing the employees in a situation to perform some assignments beyond their occupational description and functions, one the one part the brand making topic as well as brand management have various fans nowadays in marketing world to the extend that making a popular powerful brand in the market is the goal of may organizations. The effects of expressing organizational citizenship behavior on the brand value and its dimensions as well, from the point of view of the customers in innovation model are reviewed in the current article. The data required for this research haven been collected by "Padideh Shandiz Chain Restaurants" guild union employees polling in connection with organizational citizenship behavior and on the customers' available nonrandom sampling basis in brand value section and in the form of a questionnaire. Podskoff and his colleagues questionnaire was used for evaluation of citizenship behavior, and the researcher questionnaire, designed based on Kim, Tang, Hawley and Aker studies, was used for evaluation of the brand value. This research is applicatory with surveying nature, structural equations method and Pls software are used for data analysis. The concluded results express that all the dimensions of organizational citizenship behaviors have a positive meaningful effect on the brand value from the point of view of the customers. Manuscript profile
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  12 - The effect of bank and customer relationship value on customer citizenship behavior based on quality and power of impermanent relationship variables (Case study: Saderat Bank of Isfahan)
  Abbas Ghaedamini Harouni Reza Ebrahimzadeh Dastjerdi Mehrdad Sadeghi Majed i Maharani Barzan
  The purpose of this study was to investigate the effect of customer relationship with the bank on customer behavior through intermediary variables of relationship quality and relationship strength. The present research was applied in terms of purpose and in terms of col More

  The purpose of this study was to investigate the effect of customer relationship with the bank on customer behavior through intermediary variables of relationship quality and relationship strength. The present research was applied in terms of purpose and in terms of collecting descriptive information of correlation type. The statistical population of this study was all staff members working at the branches of SADERAT Bank, numbering 4662118. By using Cochran sampling formula, 645 people were selected through simple random sampling method. The research tools were standard questionnaire of value relationship and standard questionnaire of relationship quality and the standard questionnaire of customer behavior and power standard questionnaire. The validity of the questionnaires was assessed based on the content validity based on the opinion of the experts on the basis of the views of some of the statistical population and the structure by factor analysis method and after valid terms Word confirmation. On the other hand, the Cornbrash’s alpha method was used to determine the questionnaire of standard value of relationship (0.84) and standard questionnaire of relationship quality (0.81) and customer's standard citizenship behavior questionnaire (0.75), respectively. The standard strength questionnaire (0.70) was estimated. Data analysis was carried out at two descriptive and inferential levels including structural equation modeling. The results of the research showed that the value of customer relationship with the bank had a significant effect on customer's citizenship behavior through the relationship between quality of relationship and power. The coefficient of influence of the relationship with the mediation of the quality of the relationship was equal to 0.17 and with the mediating power of the relationship equal to 0.13 be. Manuscript profile
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  13 - Investigating Antecedents and Consequences of Service Customer Extra-role Behavior
  A. Abbasi M. Mousavi S. M. Bagheri
  The main objective of the present study is to examine the effective factors on customer extra-role behavior e.g. customer citizenship and customer dysfunctional behavior and the results obtained from these behaviors. In the present study it is assumed that commitment, n More

  The main objective of the present study is to examine the effective factors on customer extra-role behavior e.g. customer citizenship and customer dysfunctional behavior and the results obtained from these behaviors. In the present study it is assumed that commitment, negative affect and perceived justice by customers lead them   to extra-role behavior and shape their image of the quality of perceived services. The statistical population consisted of 220 clients of   Fars province Agriculture Bank in the third quarter of 1390; these subjects were selected by applying simple random sampling. Data collection was conducted through questionnaires and model variables were tested by applying Pearson Correlation as well as Regression and SPSS software. Results obtained from experimental test showed that the management of customer extra-role behavior would be as important as employees; moreover, the organization has to manage customers’ negative affect by eliminating their dysfunctional behavior.   Manuscript profile
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  14 - Study of Relationship between Organizational Social Capital and Organizational Citizenship Behavior in Cultural Organizations of Gilan
  majid hosseininesar Soghra Shabafroozan Seyyed Mohsmmsd Shafiei
  Introduction and Aim of Research: The purpose this research is study the relation between organizational social capital and organizational citizenship behavior in Cultural organizations of Guilan province. Independent variable is organizational social capital which bas More

  Introduction and Aim of Research: The purpose this research is study the relation between organizational social capital and organizational citizenship behavior in Cultural organizations of Guilan province. Independent variable is organizational social capital which based on the perspective of social capital's Nahapyt and Qushal. It’s including three dimensions: cognitive, structural and communication. Independent variable is organizational citizenship behavior which based on kalshoven theory included Altruism, Conscientiousness, Sportsmanship, Courtesy and Civic virtue. Method: The method of research is survey which has been performed by questionnaire. There are 250 people in the sample. The way of sampling is Simple Random. Findings: The results show there is significant relation between organizations social capital and its dimensions with organizational citizenship behavior in cultural organizations of Gilan. Also, Multi-variate analysis shows the dimensions of organizational social capital, the relational dimension have a meaningful relationship with organizational citizenship behavior. Conclusion: Social capital can be achieved through increasing willingness of members to go beyond their formal job requirements, individual interests and in the interests of the organization and Create great interest to the activities and general philosophy of the organization. Thus, organization social capital can help to establish and strengthen organizational citizenship behavior in organizations. Manuscript profile
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  15 - The relationship organizational culture and organizational citizenship behavior with an emphasis on professional ethics mediator of employees of mazandaran fishery
  Maryam Taghvaei Yazdi Hossein Esmaeili Mostafa Feyz Fatemeh
  Objective: The aim of this study the relationship between organizational culture and organizational citizenship behavior with an emphasis on professional ethics mediator Fisheries Department staff in Mazandaran province, which is applied. Methods: This descriptive corr More

  Objective: The aim of this study the relationship between organizational culture and organizational citizenship behavior with an emphasis on professional ethics mediator Fisheries Department staff in Mazandaran province, which is applied. Methods: This descriptive correlational. Population: population included all employees of the Bureau of Fisheries province the number is 500 people. The research method: using Morgan table and stratified random sampling, 217 samples were selected. The data collecting tool standard questionnaires Denison Organizational Culture (2000), professional ethics Kadvzyr (2002) and organizational citizenship behavior Padsakf et al (1990) respectively. The findings and results: Face and content validity and reliability verification tool using Cronbach's alpha coefficient, respectively, 87/0, 83/0 and 88/0 respectively. Descriptive statistics were used to analyze data on the mean, standard deviation, frequency, tables and charts and inferential statistics Kolmogorov-Smirnov tests, regression and correlation software is used Spss16. The results showed that between organizational culture and organizational citizenship behavior with the role of professional ethics Province Bureau of Fisheries staff there. Manuscript profile
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  16 - Survey the Causal Relationship between Organizational Silence in the Cultural Organizations of Isfahan and Organizational Citizenship Behavior with Mediating Role of Organizational Commitment
  Akram Akbarian Mohammad Esmail Ansari Ali Shaemi Narges Keshtiaray
  Background and Objectives: The aim of this study was to investigate the causal relationship between Silence in the Cultural Organizations of Isfahan and Organizational citizenship behavior with mediating role of organizational commitment. Methods: The present study use More

  Background and Objectives: The aim of this study was to investigate the causal relationship between Silence in the Cultural Organizations of Isfahan and Organizational citizenship behavior with mediating role of organizational commitment. Methods: The present study uses a survey and its statistical population includes all employees of cultural organizations in Isfahan city, Iran. 120 validated questionnaires were administered among the employees and then were analyzed with IBM SPSS Statistics v21 and LISRELv5.8 using the SEM and regression tests. Findings: The findings suggest that the t-statistic for evaluating the causal relationship between all variables, including the main variables such organizational silence with organizational commitment, organizational commitment with organizational citizenship behavior and organizational silence with organizational citizenship behavior is more than 1.96 (P> 05/0) and so is significant. Conclusion: The results suggest that there is a causal relationship between organizational silence and organizational citizenship behavior component. Manuscript profile
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  17 - Investigating the Role of Organizational Culture and Islamic Work Ethics on Job Performance with Regarding Mediating Role of Organizational Citizenship Behavior and Job Satisfaction (Case Study: Office of Registry and Property and Property of Mashhad)
  zahra aminafshar Mohsen Hooshangi Seyyed majid Elahi
  Introduction and Purpose of the Research: The combination of corporate culture with Islamic work ethics will challenge managers to see if these two elements can bring a better job performance to the employees or need for other variables. The main purpose of this study i More

  Introduction and Purpose of the Research: The combination of corporate culture with Islamic work ethics will challenge managers to see if these two elements can bring a better job performance to the employees or need for other variables. The main purpose of this study is investigating Islamic work ethics and organizational culture on employee job performance of Office of Registry, documentary and Property of Mashhad. In this line organizational citizenship behavior and job satisfaction are applied as mediator factors. Methods: This research was done using a hypothesis-based test and a questionnaire and contains 9 main hypotheses and the required data were selected among 113 employee. Based on structural equation modeling the data were analyzed by Smart-PLS technique. Findings: The findings revealed that there is positive impact among all factors except the relationship between Islamic work ethics and organizational citizenship behavior (β=0/103, t= 1/100). Among the factors, job performance takes most impact of Islamic work ethics. The mediating role of organizational citizenship behavior didn’t confirm on the relationship between Islamic work ethics and employee job performance, but the rest confirmed. Conclusions: Based on the results, applying Islamic work ethics criterions in organizational culture could improve performance of Iranian organizations. Manuscript profile
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  18 - Investigating the role of organizational citizenship behavior on promoting organizational entrepreneurial culture by designing an empirical study
  Hossein Samadi-Miarkolaei Hamzeh Samadi-Miarkolaei
  Introduction & Objective: Today, the importance of entrepreneurship for a society that is moving towards improving organizational and individual productivity is not hidden from anyone. In the growing research that has been done in the field of entrepreneurship, more More

  Introduction & Objective: Today, the importance of entrepreneurship for a society that is moving towards improving organizational and individual productivity is not hidden from anyone. In the growing research that has been done in the field of entrepreneurship, more emphasis is placed on creating and developing an entrepreneurial culture in the organization's infrastructure and the organization's adaptation to the business environment. On the other hand, organizational citizenship behavior is a behavior for which in the formal reward system, no reward is considered, but combining it with the same type of behavior in the group, leads to effectiveness and productivity. The purpose of this study is to investigate the role of organizational citizenship behavior in promoting organizational entrepreneurial culture.Method: The research method is descriptive-survey in terms of data collection and applied in terms of research purposes. The statistical population of the study is 238 employees of the Housing Foundation of Mazandaran province. 147 people were selected as a sample. Standard questionnaires were used to collect data. This is done by SPSS and LISREL software.Results: The results showed that all dimensions of organizational citizenship behavior have a positive and significant relationship with organizational entrepreneurship culture (P0.001). Regarding the main hypothesis of the research, the structural equation model test showed that organizational citizenship behavior has an effect on entrepreneurial culture (β = 0.68).Conclusion: The results indicate that improving organizational citizenship behavior can affect the development of entrepreneurial culture, and as a result, employees are more involved in innovative and risky behaviors. On the other hand, the results of this study will make the managers of the organization more determined in using organizational citizenship behavior to develop entrepreneurial culture to improve productivity. Manuscript profile
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  19 - Investigating the relationship between quality of work life and organizational health and organizational health in educational organization of Mahmoud Abad city
  nadi alizadeh Faranak paydar Zobeide Valipour
  Introducing and purpose of study: The purpose of this study is to discover the relationship between work life quality and organizational- citizenship behavior with organizational health in Mahmudabad department of education. The method of study: The method was descripti More

  Introducing and purpose of study: The purpose of this study is to discover the relationship between work life quality and organizational- citizenship behavior with organizational health in Mahmudabad department of education. The method of study: The method was descriptive _ correlation type and applicable in purpose: The statistical society included 120 of the clerks of Mahmudabad department of education. According to Morgan chart 90 People were selected using random sampling and the questionnaire was handed out among them. To measure quality of work life, the Walton Standard Questionnaire (1973) used to measure organizational citizenship behavior from the questionnaire of Podsakoff et al. (1990) and for organizational health measurement, the organizational health Hoy and et al. questionnaire (1996). Reliability of the questionnaire was confirmed by Cronbach's alpha and with a coefficient of 0.859. The data obtained was analyzed through Spss software and using Pierson correlation coefficient and multiple regression analysis. Finding: Findings showed the components of work life quality and those of questionnaire of Citizenship behavior have a positive and meaningful role in predicting the organizational health in Mahmudabad department of education. Conclusion: Based on the results of the assumptions; financial and livelihood needs of the employees can be met through reforming the salary system; and fair payment. Through education programs the grounds can be prepared for the employees to be internally transformed and spiritually improved. By practicing fair approaches in distribution of competition services and being fair in mutual relationships and respecting the employees, they can improve their performance and moods in the workplace. Manuscript profile
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  20 - Conceptual Model of Cultural Management in Relation to Organizational Commitment and Organizational Citizenship Behavior
  maryam Taghvaeeyazdi
  Purpose: The purpose of this study was to investigate the relationship between cultural management with organizational commitment and organizational citizenship behavior in order to present a conceptual model in Mazandaran province in 1397. Method: The research method w More

  Purpose: The purpose of this study was to investigate the relationship between cultural management with organizational commitment and organizational citizenship behavior in order to present a conceptual model in Mazandaran province in 1397. Method: The research method was descriptive correlational. The statistical population consisted of all employees of Mazandaran Islamic Azad University, which numbered 250 people. The statistical sample was calculated using Cochran's formula of 152 people. Random sampling method was simple. Data collection tool was a tool for collecting data from Denison's cultural management questionnaire (2000), organizational commitment of Allen and Meyer (1990), and Organizational Citizenship Behavior (1998). Cronbach's alpha method was used for estimating reliability. All three questionnaires Higher than 0.7. Pearson correlation coefficient and regression analysis were used. Findings: The hypothesis test indicates that there is a meaningful and direct relationship between all dimensions of cultural management variable and organizational commitment. But from the dimensions of cultural management, only missions are related to citizenship behavior. Also, there is no relationship between organizational commitment and its dimensions with organizational citizenship behavior. Conclusion: Cultural management through the planning, selection, socialization and continuous use of precisely-planned symbols and slogans can give a special shape to culture, and this way, organizational citizenship behaviors Manage staff. Also, a person with a high organizational commitment remains in the organization, accepts its goals and, for achieving those goals, shows itself overwork or even self-sacrifice, and has a high conscience. Manuscript profile
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  21 - Factors affecting the preservation and revival of cultural values ​​in the historical context of Islamic buildings (A case study of Tehran buildings)
  safaseyedeh mousavi Faezeh Hosseinzadeh
  10.30495/jcm.2023.21825
  In this study, the identification of factors affecting the preservation and revival of cultural values ​​in the historical context and Islamic buildings of Tehran was investigated. Based on this, we first tried to identify the factors related to these factors. Another p More

  In this study, the identification of factors affecting the preservation and revival of cultural values ​​in the historical context and Islamic buildings of Tehran was investigated. Based on this, we first tried to identify the factors related to these factors. Another purpose of the study was to determine the relationship between these variables in experts and experts of the Cultural Heritage Organization, which was extracted using theoretical topics and literature on the subject of indicators and then by conducting questionnaires and collecting information, the relationship between variables was examined. Comprehensive knowledge of social factors in preserving and reviving historical monuments and Islamic buildings in order to fully understand the culture and identity of the society in which the historical monuments are located. Such cognition can reveal different dimensions of the worldview of human beings in historical periods.The research method was descriptive and survey type and a questionnaire including demographic information and questions of main variables was used to collect information. The content validity of these questionnaires was confirmed using the opinions of experts in this field and the opinions of respected professors. In addition to the acceptable level, the reliability of the instrument was obtained after initial implementation on a sample of 37 people using Cronbach's alpha. The statistical population of the study included all experts and experts of the Cultural Heritage Organization from which 88 people were selected as the sample and the sampling method of the present study is reported to be simple random. Manuscript profile
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  22 - The Effect of Cultural Differences with Customers on the Service Provider's Adaptability Regarding the Moderating Role of Metacognitive Cultural Intelligence; an Experimental Approach
  Kambiz Heidarzadeh Hanzaee
  10.30495/jcm.2023.74121.1679
  Purpose: The present research aims to investigate and assess the effect of cultural differences with customers on the service providers’ adaptability. This research also investigates the moderating role of metacognitive cultural intelligence.Method: The research w More

  Purpose: The present research aims to investigate and assess the effect of cultural differences with customers on the service providers’ adaptability. This research also investigates the moderating role of metacognitive cultural intelligence.Method: The research was conducted with an experimental method and a 2×2 factorial design, which used a scenario-based questionnaire (N = 160) among Qazvin Islamic Azad University students to test the hypotheses.Findings: The results confirmed all three hypotheses, i.e. based on the findings, cultural differences and metacognitive cultural intelligence positively affects the willingness of service employees to adapt in service interactions, and also the metacognitive cultural intelligence of service employees moderates the relationship between cultural differences and adaptability of service provider.Conclusion: Cultural difference is one of the important dimensions in customer service, which should be considered by service managers in service environments that face customers from different ethnicities and cultural groups because it leads to many obvious misunderstandings among different cultures. When the service provider works with people from unfamiliar cultures, adapting and closing to the customer's culture can lead to positive feelings in the customer. Therefore, in the place of multicultural services, there is a need for employees from different cultures with high metacognitive cultural intelligence, and in-service training can be effective in this field. Manuscript profile
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  23 - Designing a contingent professional ethics model, a step towards organizational citizenship behavior
  seyed behrad Razavi Alehashem hassan payervand Mohammad Mirzaei
  10.30495/jcm.2023.74149.1680
  The purpose of the current research is to provide a contingent professional ethics model to realize organizational citizenship behaviors among university employees. Identifying effective variables in professional ethics and determining indicators of citizenship behavior More

  The purpose of the current research is to provide a contingent professional ethics model to realize organizational citizenship behaviors among university employees. Identifying effective variables in professional ethics and determining indicators of citizenship behavior are essential requirements. The research was carried out with descriptive quantitative method with field/survey technique and questionnaire tool and quantitative data analysis. The statistical population is among the heads and employees of public universities in Tehran, and sampling was done by snowball method and available among the university employees. The findings showed that 6 key variables/factors in terms of mean index, Pearson correlation coefficient, have a strong. organizational justice with standard beta (14%), organizational loyalty (38%), organizational desire (11%), respect for colleagues (39%), empathy with colleagues (36%), social responsibility (14%) They have a determining factor in the model of professional ethics. The results showed that for the realization of organizational citizenship behaviors, it is necessary to achieve a contingency model for the development of professional ethics. By measuring variables and professional codes, this model can determine and measure the indicators of citizenship behavior. meaningful relationship in determining professional ethics and are effective in it. In other words, organizational justice with standard beta (14%), organizational loyalty (38%), organizational desire (11%), respect for colleagues (39%), empathy with colleagues (36%), social responsibility (14%) They have a determining factor in the model of professional ethics. The results showed that for the realization of organizational citizenship behaviors, it is necessary to achieve a contingency model for the development of professional ethics. Manuscript profile
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  24 - A Study Relationship between Work Ethic and Organizational Citizenship Behavior (Case Study: Teachers of Kerman)
  mohammad hasan sh داریوش بوستانی musa saadati
  Organizational Citizenship Behavior (OCB) is a conscious and completely voluntary behavior which totally enhances effectiveness of the organization, while it is not identified by official reward system. Organization will equip more resources and reduce the need for the More

  Organizational Citizenship Behavior (OCB) is a conscious and completely voluntary behavior which totally enhances effectiveness of the organization, while it is not identified by official reward system. Organization will equip more resources and reduce the need for the official sources and expensive. The research examines the relationship between work ethic and organizational citizenship behavior through survey. From among all working teachers in Kerman, 396 were selected as statistical sample. Inferential results are indicative of significant relationship existing between the teachers' gender, work experience, Education, those levels they are teaching at with organizational citizenship behavior. On the other hand, no relationship exists between age, income and organizational citizenship behavior. Also, Results from the two-variable test represented a significant positive relationship existing between dependable, ambitious, Considerate and Cooperative with organizational citizenship behavior. Regression analysis showed that various dimensions of work ethic were capable of explaining 25% of organizational citizenship behavior. Manuscript profile
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  25 - The Effect of Developed Social Support on Customer Satisfaction and Citizenship Behavior
  karim hamdi
  The emergence of the phenomenon of globalization and the explosion of information and, consequently, the growth of global trade and the development of technology and the Internet in the present situation provide rapid access to information and increased competition in t More

  The emergence of the phenomenon of globalization and the explosion of information and, consequently, the growth of global trade and the development of technology and the Internet in the present situation provide rapid access to information and increased competition in the business environment. Companies are constantly forced to monitor the business environment, make decisions, and react quickly to the opportunities and threats they face. With the advent of emerging technologies (the Internet and the social media), it is imperative for businesses and customers to find ways to take advantage of the benefits of technology and branding. One of the effective ways to create a better and more accurate understanding of the behavior of research clients in brand communities. This research investigates the effect of social support on customer satisfaction and citizenship behavior in Golestan Business Group. This study is a descriptive (non-experimental) and correlation study Structural equation model is considered. Descriptive of the fact that the researcher is only in a position to examine the status quo The variables in the research domain have been studied and studied for this reason It is considered that the researcher expects to provide a causal model for explanation Relationship between research variables is to evaluate the model and extract the amount “The Effect of Social Support on Customer Satisfaction and Citizenship Behavior in online brand communities - a case study in Iran's food industry”, and AMOS software was used. The results of this study show that in a brand community of Iran's food industry, social protection includes support Information and emotional support to customer satisfaction and citizenship behavior are factors such as providing feedback to the company, introducing the company to others, and helping other clients. Manuscript profile
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  26 - Presenting the model of the effectiveness of environmental and health teachings on the citizenship behavior of athletes in Semnan province
  mohamad jalali seyed mostafa tayebisani lobat taghavi
  10.30495/ums.2024.23124
  Abstract: In our country, where the young generation of athletes constitutes a high percentage of the population, environmental education can have a significant effect on strengthening environmental culture and achieving sustainable development goals. The purpose of the More

  Abstract: In our country, where the young generation of athletes constitutes a high percentage of the population, environmental education can have a significant effect on strengthening environmental culture and achieving sustainable development goals. The purpose of the present study is to provide a model of the effectiveness of environmental and health teachings on the citizenship behavior of athletes in Semnan province. This research is of applied type in terms of outputs and descriptive-analytical in terms of data review method. The statistical research community of athletes in Semnan Province is the pilot of the research. The research tool was a researcher-made questionnaire, whose validity and reliability have been accepted. Structural equation modeling was used to design the model. The results showed that the teachings of environmental and health teachings on the citizenship behavior of athletes is effective and the model has sufficient and favorable fit. Therefore, despite the existence of awareness and a relatively appropriate attitude towards the environment, the majority of people have performed poorly in terms of environmental behavior. Therefore, having environmental awareness cannot be a guarantee for environmental behavior, but in the meantime, there is a need for conditions and social structure that encourage and facilitate environmental behavior.                                                                               Manuscript profile
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  27 - The effect of organizational citizenship behavior on job performance of education staff in Fars province
  morteza namdar mohammad jalalkamali zahra shokoh sanjar salajeghe
  The purpose of this study is to investigate the effect of organizational citizenship behavior on employees' job performance. The research method was applied in terms of purpose and descriptive-correlational in nature. The statistical population of the study included all More

  The purpose of this study is to investigate the effect of organizational citizenship behavior on employees' job performance. The research method was applied in terms of purpose and descriptive-correlational in nature. The statistical population of the study included all employees of the General Department of Education of Fars Province, 511 people. Using stratified proportional random sampling method, 351 people were selected for the study. Cochran's formula was used to estimate the statistical sample size. The research variables used were the standard Organizational Citizenship Behavior Questionnaire Organ (1988) and the performance of Hershey and Goldsmith staff (2009). The validity of the questionnaires was confirmed by referring to experts and their reliability was confirmed by Cronbach's alpha coefficient; Findings showed that organizational citizenship behavior with a correlation coefficient of 0.618 has a significant positive relationship with job performance of employees; The results of structural equation modeling using LISREL 8.8 software also confirmed the research hypothesis that a significant positive effect of organizational citizenship behavior on employees' job performance with a coefficient of 0.41. As a result, in order to develop the job performance of employees, organizational citizenship behavior can be considered. Organizational citizenship behavior plays a strategic role in improving the quality, creativity and efficiency of employees Manuscript profile
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  28 - providing a model for the development of organizational citizenship behavior of managers in the education organization
  Rifat Attari Manijeh Zakariaei Seyedeh Vahideh Hosseini
  The purpose of this study was to provide a model for the development of organizational citizenship behavior of managers in the education organization. The present study is a combined method of mixed exploratory research projects that is carried out in two consecutive qu More

  The purpose of this study was to provide a model for the development of organizational citizenship behavior of managers in the education organization. The present study is a combined method of mixed exploratory research projects that is carried out in two consecutive qualitative-quantitative stages. In the first phase (qualitative phase), the present study is a qualitative study and, in this phase, by reviewing and evaluating the studies conducted in the field of the subject in the present study, as well as in-depth interviews with scientific community experts (faculty members) and academic experts (managers). Senior) who had executive records at decision-making levels, gathered the necessary information and coded and categorized and presented a conceptual model using grounded theory analysis method. The second stage (quantitative phase) of the study was quantitative and structural equation modeling method. For this purpose, the data collected from the researcher-made questionnaire based on the proposed model (derived from the qualitative phase of the study) were evaluated using Smart PLS software. After reviewing and evaluating internal and external studies on the subject of the present study, using exploratory and semi-structured interview tools, qualitative questions were asked from the statistical community of experts, which after 16 interviews, theoretical saturation was obtained. The results of grounded theory showed that the pattern of development of organizational citizenship behavior of managers in the education organization includes 78 open codes, 26 central codes and 6 elective codes. Then, in the quantitative part, a researcher-made questionnaire consisting of 78 items was given to 320 senior educational administrators and prominent professors in the field of management in universities in the academic year 1397-98. The results of structural equation modeling showed that the value of the significant coefficient t is related to the relationship between the main variables of causal conditions and the axial phenomenon; Underlying conditions, intervention conditions and central phenomena with strategies; Strategies with consequences at the 95% confidence level are greater than 1.96, and this indicates the significance of the effect of causal variables with the central phenomenon; Background conditions, intervention conditions, central phenomena with strategies; Strategies have consequences. Therefore, all 6 variables are identified as the main variables. Manuscript profile
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  29 - The Relationship between Organizational Support and Job Self-efficacy with Organizational Citizenship Behavior in Mashhad University of Medical Sciences
  فاطمه صغری سینا
  The aim of this study was to investigate the relationship between organizational support and job self-efficacy with organizational citizenship behavior of Mashhad University of Medical Sciences staff. The research method was descriptive-correlation. The statistical popu More

  The aim of this study was to investigate the relationship between organizational support and job self-efficacy with organizational citizenship behavior of Mashhad University of Medical Sciences staff. The research method was descriptive-correlation. The statistical population of this study was 700 employees of Mashhad University of Medical Sciences in 2017-1997. The sample size was 248 people using Krejcie and Morgan table using stratified random sampling method. The standard questionnaire of organizational support of Eisenberger et al. (1986), the standard questionnaire of job self-efficacy of Scherer et al. (1982), the standard questionnaire of organizational citizenship behavior of Podsakoff et al. (1990) were used to collect data. The content validity of the questionnaires was calculated using Cronbach's alpha coefficient of organizational support 0.84, self-efficacy 0.74 and organizational citizenship behavior 0.81. Descriptive and inferential statistics (Pearson correlation test) were used to analyze the data. The results showed that there is a relationship between organizational support and job self-efficacy with organizational citizenship behavior of employees. There is a relationship between the components of organizational support and organizational citizenship behavior of employees. Among the components of organizational support, only the component of evaluation is related to organizational citizenship behavior. There is a relationship between job self-efficacy components and organizational citizenship behavior of employees. Also, all components of job self-efficacy are related to organizational citizenship behavior. Manuscript profile
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  30 - The Relationship between Organizational Support and Job Self-efficacy with Organizational Citizenship Behavior
  Robabeh Baniahmadi Fatemeh Soghra Sina
  The purpose of this study was to investigate the relationship between organizational support and job self-efficacy with organizational citizenship behavior in Mashhad University of Medical Sciences. The research is applied in terms of purpose and in terms of descriptive More

  The purpose of this study was to investigate the relationship between organizational support and job self-efficacy with organizational citizenship behavior in Mashhad University of Medical Sciences. The research is applied in terms of purpose and in terms of descriptive and correlational method. A total of 248 employees of the Mashhad University of Medical Sciences who were working in the period of 1969-97 were selected as the statistical sample. To collect the data, the organizational support questionnaire of Eisenberger et al., Sherer and colleague’s self-efficacy questionnaire, Organizational Citizenship Behavior Questionnaire, and others were used. The content and formality of the content has been confirmed by the experts and experts. Using Cronbach's alpha coefficient, organizational support questionnaire 0.84, self-efficacy questionnaire 0.74 and organizational citizenship behavior inventory 0.81 were calculated. Data were analyzed using descriptive statistics and inferential statistics using SPSS software. The results of this study showed that there is a relationship between organizational support and job self-efficacy with organizational citizenship behavior. Among the components of organizational support, only the evaluation component is related to organizational citizenship behavior. Also, all components of self-efficacy are related to organizational citizenship behavior. In addition, the evaluation component with a beta of 0.177 has the highest share in predicting the behavior of employees' organizational citizenship behavior. Also, the component of resistance to barriers with a beta of 0.213 has the highest share in predicting the behavior of employees' organizational citizenship behavior. Manuscript profile
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  31 - To Investigate The Relationship Between Organizational Intellgence With Organizational Citizenship (OCB) of Ehya Gostarn Espadan Employees
  ماهان سلاسل محسن گلپرور منوچهر کامکار محسن گلپرور
  This study was conducted to examine the relationship between organizational intelligence with, organizational citizenship (OCB). For this purpose, 272 employees were randomly select- ed .The instruments of study were organiza- tional intelligence (Albrecht, 2003) organi More

  This study was conducted to examine the relationship between organizational intelligence with, organizational citizenship (OCB). For this purpose, 272 employees were randomly select- ed .The instruments of study were organiza- tional intelligence (Albrecht, 2003) organiza- tional citizenship (Lee and Allen, 2002). Results indicated that there were significant relationships between organizational intellige- nce with citizenship (OCB) behaviors (P < 0.01). Among organizational intelligences sub scales, there was positive significant rela- tionship between strategic vision and heart with organi- zational citizenship behaviors (P < 0.01) and negative relationship between appetite for change with organizational citizen-ship behave- iors (P < 0.01). Manuscript profile
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  32 - Factor Structure of Organizational Virtuousness and the Role of Organizational Citizenship Behavior in it
  Mahdieh sadat Khoshouei ابوالقاسم نوری
    The present study was carried out in order to evaluate the psychometrics properties of the Persian version of Organizational Virtuousness Scale and prediction of organizational virtuousness by considering organizational citizenship behavior. 141 persons who were selec More

    The present study was carried out in order to evaluate the psychometrics properties of the Persian version of Organizational Virtuousness Scale and prediction of organizational virtuousness by considering organizational citizenship behavior. 141 persons who were selected from Tele Communication Company of Isfahan employees by simple random sampling, completed the Organizationa l Virtuousness Scale (Cameron, Bright & Caza, 2004) and Organizational Citizenship Behavior Questionnaire (Podsakoff, MacKenzie, Moorman & Fetter, 1990). The results of exploratory factor analysis defined two factors: 1) optimism- trust- compassion and 2) integrity- forgiveness . The reliability coefficients were found to be satisfactory for the total scale (α= 0.93) and its factors (organizational citizenship behavior: α= 0.90 integrity-forgiveness: α=0.87). Also, the Pearson’s correlation coefficients showed that t here is positive significant relation between organizational virtuousness and organizational citizenship behavior (P < 0.01) as well as its three dimensions e.g. civic virtue (P < 0.05), altruism (P < 0.01) and courtesy (P < 0.05). Analysis of regression showed that organizational citizenship behavior dimensions could predict organizational virtuousness and its first factor (optimism- trust- compassion). Thus, Organizational Virtuousness Scale can be used as a reliable and valid tool in organizational researches. Also, the organizational citizenship behavior is useful in the prediction of organizational virtuousness. Manuscript profile
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  33 - The predictive role of personality, self-esteem and religious orientation in organizational citizenship behavior
  محمد رضا وحدانی اسدی فرهاد تنهای رشوانلو زهرا روحانی حسین مهدیان
    The present study investigated the predictive role of personality characteristics, self-esteem and religious orientation of employees in their organizational citizenship behavior. In a Correlational design, 310 employees of North Khorasan Head office of Education, wer More

    The present study investigated the predictive role of personality characteristics, self-esteem and religious orientation of employees in their organizational citizenship behavior. In a Correlational design, 310 employees of North Khorasan Head office of Education, were selected by cluster sampling and were asked to complete the organizational citizenship behavior (Moghimi, 2005), NEO Personality Inventory (Costa & McCrae, 1985), Allport's religious orientation (Fegean, 1963) and (Rosenberg,1965) self-esteem Questionnaire. For data analysis, the Pearson correlation coefficient and stepwise regression analysis were used. Stepwise regression results showed that social customs in terms of self- satisfaction, restraint (P < 0.01) and order (P= 0.05) is predictable. Other personality traits, religious orientation and personal competence and self-esteem general scores were unable to predict social customs. Altruism and Mutual coordination versus restraint, intrinsic religious orientation (P < 0.01) and order (P < 0.05) was explained and other personality traits, extrinsic religious orientation and dimensions of self-satisfaction, self-competence and self-esteem general scores were unable to predict Altruism and Mutual coordination working conscience by being cautious in decision-making and self- satisfaction (P < 0.05) is predictable. Protection of organizational resources in terms of order (P < 0.01) and self-esteem (P < 0.05) will be explained. Generosity and civility in terms of self-satisfaction, intrinsic religious orientation (P < 0.01) and external religious orientation (P < 0.05) was predictable. Overall among the predictor variables, personality traits were most predictive power for organizational citizenship b ehavior. Manuscript profile
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  34 - Investigating the Moderating Role of Personality Between Perceived Organizational Justice and Organizational Citizenship Behaviors
  ali Raei Mohsen Golparvar
   The aim of the present study was to explore the moderating role of the big five personality factors on the relationship between perceived organizational justice and organizational citizenship behaviors (OCBs). The participants in this study were 148 employees worki More

   The aim of the present study was to explore the moderating role of the big five personality factors on the relationship between perceived organizational justice and organizational citizenship behaviors (OCBs). The participants in this study were 148 employees working in an administerative organization, selected by using convenience sampling method. Research instruments included the big five personality factors questionnaire (De Nevea & Oswald, 2012), organizational justice questionnaire (Shibaoka et al, 2010), and organizational citizenship behaviors questionnaire (Lee & Allen, 2002). Data were analyized using hierarchical regression analysis. Results indicated that, conscientiousness can moderate the relationship between distributive justice and organizational citizenship behaviors toward organization, and also extroversion and agreeableness can moderate the relationships between interpersonal justice and organizational citizenship behaviors toward organization. Posterior regression analysis revealed that when conscientiousness and extraversion are high, there are positive significant relationships between distributive and interpersonal justice with organizational citizenship behaviors toward organization, but when agreeableness is high, the increasing in interpersonal justice results in decreasing organizational citizenship behaviors toward organization. The results of current research revealed that the big five personality factors must be considered when studying the relationship between organizational justice and human behavior at workplaces.   Manuscript profile
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  35 - The Effect of Reward and Voluntary Behavior on Perceived Organizational Support, Leader-member Exchange, Organizational Citizenship Behavior, Emotional Commitment and Task Performance among Headquarter Staffs of Education in Isfahan
  MohammadAli Nadi Nozhatozaman Moshfeeghi Fatemeh Akbari kooshkecheh
  This study aimed to investigate the effect of reward and involuntary behaviors, perceived organizational support, leader-member exchange, organizational citizenship behavior, emotional commitment and performance of the staff education was conducted in Isfahan. In order More

  This study aimed to investigate the effect of reward and involuntary behaviors, perceived organizational support, leader-member exchange, organizational citizenship behavior, emotional commitment and performance of the staff education was conducted in Isfahan. In order to collect research data, the distributive, procedural justice, participation, appreciation and attention, potential rewards, punishment is unlikely, organizational citizenship behavior, perceived organizational support, leader-member exchange, emotional commitment and performance were . Data from the study were analyzed using structural equation modeling. The results showed that distributive justice, procedural justice, participation, appreciation and perceived organizational support for leader-member exchange, distributive justice, reward and punishment improbable possible and OCB the leader-member exchange and the exchange of leader-member and behavior organizational citizenship on task performance, organizational support and emotional commitment levels (P&le;0.01) have a significant impact. The conceptual model was fitted. Indicators approved the model is based on research data. Manuscript profile
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  36 - An Analysis of the Effect of Psychological Capital on Organizational Citizenship Behavior and Its Components in the Form of Structural Equation Modeling
  علی نصراصفهانی نرگس مهدیه نجف آبادی
    The purpose of this study was to analyze the effect of psychological capital on organizational citizenship behavior through Amos software. This study is a descriptive-survey research from the population of 249 faculty members from three faculties of the University of More

    The purpose of this study was to analyze the effect of psychological capital on organizational citizenship behavior through Amos software. This study is a descriptive-survey research from the population of 249 faculty members from three faculties of the University of Isfahan, from whom a sample of 98 persons were selected by cluster random sampling. The sample answered the Organizatioan Citizenship Behavior (Netemeyer et al., 1988) and Psychological Capital (Luthans et al., 2007) Questionnaires. The results of path analysis via Amos software indicated that psychological capital have a direct and significant effect on the organizational citizenship behavior (P < 0.01). Also psychological capital was effective indirectly with the mediation of organizational citizenship bihavior variable on altruism, concientiousness and civic virtue (P < 0.05). But, the effect of psychological capital on sportmanship in the model was not confirmed. Manuscript profile
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  37 - The Relationships between Adult Attachment Styles and Organizational Citizenship Behaviors Among Employees of an Industrial Factory in Isfahan
  محمدرضا غفوری ورنوسفادرانی
  The aim of this study was to investigate the relationship between adult attachment styles and organizational citizenship behaviors among employees of an industrial factory in Isfahan province. In this study adualt attachment styles were predictive variables and organiza More

  The aim of this study was to investigate the relationship between adult attachment styles and organizational citizenship behaviors among employees of an industrial factory in Isfahan province. In this study adualt attachment styles were predictive variables and organizational citizenship behaviors and it,s dimensions were criterion variables. In this study, employees of an industrial factory in Isfahan province were selected via simple random sampling. Subjects were to complete Adult Attachment Inventory (AAI), and Extra-Role Behaviors Inventory (ERBI). Correlation and stepwise regression analyses were used to analyze the data of this study. The results showed that participant with secure attachment styles have exhibited much more organizational citizenship behaviors than participant with avoidant and ambivalent attachment styles. In addition, the results also showed that predictive variables have meaningful contribution in prediction of the criterion variables. The results also showed that adualt attachment style is able to predict organizational citizenship behaviors in a powerful manner. Manuscript profile
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  38 - Predicting the Organizational Commitment and their Components from Seven Personel and Organizational Variables
  محسن گل‌پرور ـ سید حمیدرضا عریضی سامانی
  The aim of this study was to predict the organizational commitment and their components (i.e Identificational, Exchange, and Affiliation commitment) from seventeen variables including participation to decision making, organizational citizenship behaviors, job perspectiv More

  The aim of this study was to predict the organizational commitment and their components (i.e Identificational, Exchange, and Affiliation commitment) from seventeen variables including participation to decision making, organizational citizenship behaviors, job perspective, confidence in supervisor, pay satisfaction, promotion opportunity, internal motivation, supervising quality, desire to remain turnover intention, job attachment, work attachment and satisfaction with supervisor and coworkers. In order to reach the goals of the research, participants (male and female) were randomly selected from a public organization's personnel. Balfor and Wechsler's ( ) scale were used for measurement of the organizationa commitment and their components. The validity and reliability of the research instruments were investigated and verified. Stepwise regression analysis was used for data analysis. The results showed that in six steps: job attachment, participation in decision making, pay satisfaction, job perspective, promotion opportunity, and turnover intention were multiple correlation coefficient with identificational commitment and they are able to explain percent of this variable variance. The exchange commitment results showed that in six steps: supervision quality, job perspective, job attachment, pay satisfaction, satisfaction with coworkers and desire to remain have multiple correlation coefficient with exchange commitment and they are able to explain percent of this variable variance. For affiliation commitment, the results showed that in six steps: supervision quality, promotion opportunity, participation decision-making, pay satisfaction, desire to remain and satisfaction with coworkers had multiple correlation coefficient with affiliation commitment and were able to explain percent of this variable variance. For general organizational commitment, the results in eight steps: supervision quality, desire to remain, promotion opportunity, pay satisfaction, job perspective, satisfaction with coworkers, participation in decision making and job attachment had multiple correlation with general organization commitment and they were able to explain percent of this variable variance. Regression equations were also presented for predicting the indentificationa, exchange, affiliation and general organizational commitment. Manuscript profile
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  39 - role of perceptual- affective strain on determining the interaction of organizational injustice dimensions for positive and negative behaviors:Introducing the perceptual and affective strain theory (PAST)
  محسن گلپرور زهرا واثقی
  This research was administered with the aim of investigating the role of perceptual-affective strain in predictive power of interaction of organizational injustice dimensions for deviant behaviors, turnover and organizational citizenship behaviors. Method of research wa More

  This research was administered with the aim of investigating the role of perceptual-affective strain in predictive power of interaction of organizational injustice dimensions for deviant behaviors, turnover and organizational citizenship behaviors. Method of research was correlation and statistical population was the males employees of an industrial factory, among them 216 employees were selected using simple random sampling. The assessment tools included a researcher-made Questionnaire of Perceptual-Affective Strain, the Organizational Injustice Questionnaires (Kim & Leung, 2007), the Deviant Behaviors Questionnaire (Bennett & Robinson, 2000), the Turnover Questionnaire (Tepper et al, 2009) and the Organizational Citizenship Behaviors Questionnaire (Bukhari & Ali's, 2009). Data were analyzed using hierarchical regression analysis. The results of hierarchical regression analysis showed that: 1) in low perceptual– affective strain of distributive injustice, three way interaction of injustice had prediction of organizational citizenship behaviors. 2) In low perceptual–affective strain of procedural and interactional justice, also three way interaction statement of injustice had prediction of organizational citizenship behaviors. 3) In low perceptual- affective strain of distributive injustice, three way interaction of injustice had prediction of deviant behaviors. 4) In low perceptual affective strain of interactional injustice rather than high perceptual- affective strain of interactional injustice, three way interactions of injustice had higher prediction power for prediction of deviant behaviors. 5) Only in low perceptual- affective strain of distributive injustice, three way interaction of injustice had prediction of turnover. Manuscript profile
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  40 - The relationship between the big five personality factors of managers and supervisors with the employees`s organizational citizenship behaviours
  حسین سماواتیان فاطمه خانی ابوالقاسم نوری محمدرضا صمصام شریعت
  The aim of the current research was the study of the relationship between the big five personality factors of managers and supervisors with the organizational citizenship behaviors (OCB) of their personnel.Method of research was correlation and the statistical society i More

  The aim of the current research was the study of the relationship between the big five personality factors of managers and supervisors with the organizational citizenship behaviors (OCB) of their personnel.Method of research was correlation and the statistical society included the personnel, managers and supervisores of the two factories, in which 73 managers and supervisors and 204 subordinates were selected using random sampling. Assessment tools consisted of, Big Five Personality Questionnaire (Costa & McCrae ,1990), and Organizational Citizenship Behavior Questinnaire (Lee & Allen, 2002). The data were analyzed  using Pearson`s correlation coefficient and multiple regression analysis (enter method). The results showed that there was significant relationships between the conscientiousness, openness to experience and agreeableness of managers and supervisors and the OCB of their subordinates. Also  analysis of regression (enter) revealed that only openness to experieance and agreeableness of managers and supervisors could predict the organizational citizenship behaviors toward individuals and organization of their subordinates. Manuscript profile
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  41 - The relationship between coworker based interactional justice and procedural justice with organizational citizenship behaviors
  امیر حسین سمسار محسن گل پرور سید حمید آتش پور
    The present study was carried out to investigate the relationship between coworker based interactional justice and procedural justice with organizational citizenship behaviors. Research method was correlation and statistical population was the employees of some indust More

    The present study was carried out to investigate the relationship between coworker based interactional justice and procedural justice with organizational citizenship behaviors. Research method was correlation and statistical population was the employees of some industrial complexes in Esfahan city, among them 306 employees were selected via convenience sampling. Research instruments consisted of Organizational Justice Inventory and Organizational Citizenship Behaviors Questionnaire (Haaland, 2002). Data were analyzed using Pearson’s correlation coefficient and regression analysis (enter method). Findings showed that there was a positive significant correlation between procedural justice and coworker based interactional justice with organizational citizenship behaviors toward organization, and coworkers (P < 0/01). The result of enter regression analysis also revealed that there was a significant multiple correlation between procedural justice and coworker based interactional justice with organizational citizenship behaviors toward organization and between coworker based interactional justice with organizational citizenship behaviors toward coworkers (P < 0/01). Manuscript profile
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  42 - The Effect of Transformational leadership on Organizational citizenship Behavior and Innovative Behaviors among employees of Isfahan Azad University: Mediating role of work engagement
  Mina Aghajani ali mehdad
  10.30486/jsrp.2019.663540
  The main purpose of this research was to study the effect of Transformational leadership on organizational citizenship behavior, innovative behavior with considering mediating role of work engagement. The study was correlational and the statistical population included a More

  The main purpose of this research was to study the effect of Transformational leadership on organizational citizenship behavior, innovative behavior with considering mediating role of work engagement. The study was correlational and the statistical population included all employees of Isfahan Azad University. Of which, 200 people were selected through convenience sampling method. Research instruments consisted of Transformational leadership Questionnaire by Bass &amp; Avolio (2013), Organizational Citizenship Behavior Questionnaire by lee &amp; Allen (2002), Innovative Questionnaire by kanter (1988) and Work engagement Questionnaire by Etrihkt (2006). Data were analyzed with use of Structural Equation Modeling (SEM) and result revealed that there were significant direct effect of transformational leadership on work engagement, organizational citizenship behavior and innovative behavior (p&lt;0/01). Moreover, there were significant indirect effect of transformational leadership on organizational citizenship behavior and innovative behavior through work engagement (p&lt;0/01). Hence, based on research's results it could be concluded that, transformational leadership as a most important variable, directly and indirectly increases work engagement, organizational citizenship behavior and innovative behavior. Manuscript profile
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  43 - The Relationship of Organization justice, Organizational Health, Job Engagement and Climate With Psychological Empowerment a Organizational Citizenship Behavior
  سحر صفرزاده فرح نادری Parviz Askari Mirsalahaldin Anayati Alireza Heydari
  &nbsp; The aim of this study was to investigate the relationship of organizational justice, organizational health, job engagement and innovative organizational climate with psychological empowerment and organizational citizenship behavior in an industrial company employ More

  &nbsp; The aim of this study was to investigate the relationship of organizational justice, organizational health, job engagement and innovative organizational climate with psychological empowerment and organizational citizenship behavior in an industrial company employees in the city of Ahvaz. The sample included 400 persones who were selected randomly by stratified sampling procedure based on Krejie &amp; Morgan sampling table. The research tools were Organizational Justice (Niehoff and Moorman, 1993), Organizational Health (Tamiminejad, 1386s.c. /2007), Job Engagement (Salanova and Schaufeli, 2001), Innovative Organizational Climate (Cigel and Kaumer, 1978), Psychological Empowerment (Spreitzer, 1995) and Organizational Citizenship Behavior (Lee and Allen, 2002). Canonical correlation analysis was applied as statistical procedure. The results showed that the two sets of criterion and predictive variables were significantly correlated in two dimensions (0.84 and 0 . 19, respectively). Job engagement had the strongest relationship with the first dimension (0 . 99). Then were organization health (0.77), organization justice (0.71) and innovative organizational climate (0.51). In the second dimension, organization health (-0.46), innovative organizational climate (0.30), organization justice (-0.24) and job engagement (0.08) had the strongest relationships. The analysis outputs also showed that canonical variable had the strongest relationship with psychological empowerment (0.98) then with organizational citizenship behavior (0.78), while the second canonical variable had the strongest correlation with organizational citizenship behavior (0.63) and followed by psychological empowerment (-0.20). Manuscript profile
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  44 - The Effect of Spiritual Intelligence and Appreciation on Organizational Citizenship Behavior and Counterproductive Behavior: The Mediating Role of Organizational Commitment and Job Engagement in Shahid Chamran University of Ahvaz personell
  mehdi payam kiumars beshlideh esmaeil hashemi bdulzahra naami
  10.30486/jsrp.2019.665255
  The aim of this study was to investigate of the effect between spiritual intelligence and appreciation, and organizational citizenship behavior and counterproductive behavior, as well as the indirect relationship through organizational commitment and job engagement. The More

  The aim of this study was to investigate of the effect between spiritual intelligence and appreciation, and organizational citizenship behavior and counterproductive behavior, as well as the indirect relationship through organizational commitment and job engagement. The population included all staffs in Shahid Chamran University. One hundred ninety five staffs were selected through simple random sampling. Data collection instruments included Spiritual Intelligence Scale (King 2008), Appreciation Scale (Mac Kalluk Tsang &amp; Vamans, 2002), Organizational Citizenship Behavior Scale (Smith, Oregon &amp; veneer, 1988), Counterproductive Work Behavior Scale (Bennett, Vrabynsvn, 2000), Organizational Commitment Scale (Maud, Steers &amp; Porter, 1979), and Job Engagement Scale (Askafly &amp; Vbakr, 2003). Data were analyzed through structural equation modeling (SEM). Structural equation modeling analysis supported the proposed model-data fit. The results showed the effect of spiritual intelligence and appreciation on job engagement, organizational commitment, organizational citizenship behavior, and counterproductive behavior, as well as the effect of organizational commitment and job engagement on organizational citizenship behavior and counterproductive behavior (p&lt;0.05), and the indirect effect of spiritual intelligence and appreciation (through organizational commitment and job engagement) on organizational citizenship behavior and counterproductive behavior (p&lt;0.05). Based on the results, values and behaviors such as forgiveness, charity and humility in the organization are expanded, which requires a model in the organization that everyone can follow. Therefore, managers should pay special attention to this issue. Manuscript profile
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  45 - The effect of work alienation on incidents organizational anti-citizenship behaviors through the mediating role of job burnout (Case study: principals of Zahedan high schools)
  Saeed Allah Barahuyi naser nastiezaie
  10.30486/jsrp.2019.582782.1645
  One predicament in present organizations is the existence of anti-citizenship behaviors such as laziness, aggression, bullying, stubbornness, intimidation, revengefulness. These behaviors affect both on organizations' performance and interpersonal relationships and empl More

  One predicament in present organizations is the existence of anti-citizenship behaviors such as laziness, aggression, bullying, stubbornness, intimidation, revengefulness. These behaviors affect both on organizations' performance and interpersonal relationships and employees cooperation spirit. The main goal of this research was to identify the effectof workalienation on incidentsanti-citizenship behaviors through the mediatingrole of job burnout. This study was an applied research method based on structural equation modeling. The population of the research was all the managers and assistances of the first and second high schools of Zahedan in the academic year of 2018-19. 252 principals and assistants&nbsp;of Zahedan high schools were studied by stratified random sampling method. To collect information, three questionnaires were used: Anti-Citizenship Behaviors (Rahmani, 2013), Job Burnout (Maslach &amp; Jackson, 1981) and Work Alienation(adopted from Sadaghati Fard and Abdollahzadeh, 2009). For data analysis the correlation coefficient and structural equation modeling were used by SPSS16 and Lisrel. Based on the results work alienation, either directly or indirectly through mediation ofjob burnout, had a positive effect on the appearing anti-citizenship behaviors. Therefore, measures such as establishing a system of suggestions, delegation of&nbsp;authority, diversity job and contributing employees to decision-making, while reducing work alienation, could reduce job burnout and anti- citizenship behaviors. Manuscript profile
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  46 - An Investigation of Relation Between Perception of Organizational Justice and Employees’ Organizational Citizenship Behavior within Mazandaran Province’s SAMEN Financial and Ceredit Institute
  hossein samadi hamzeh samadi
  10.30486/jsrp.2020.548813.0
  The purpose of the present research is to investigate the relationships between the employee&rsquo;s perception level of organizational justice and organizational citizenship behavior. The method the present research is relational and the structural equation modeling is More

  The purpose of the present research is to investigate the relationships between the employee&rsquo;s perception level of organizational justice and organizational citizenship behavior. The method the present research is relational and the structural equation modeling is used, and also the measuring tool in this research is closed questionnaire. Statistical population of study includes all of 148 employees of the SAMEN Institutes of Mazandaran Province from which 114 employees were selected by simple random sampling method as a sample. Findings showed that there is significant and positive relationship between perceived Organizational Justice and Organizational Citizenship Behavior and its dimensions such as altruism, sportsmanship, conscientiousness, courtesy, and civic virtue (P˂0/01). Also, after the investigation and test, the existence of relationship between distributive justice, procedural justice, and intractional justice with organizational citizenship behavior is suported.courtesy, and civic virtue (P˂0/01). Also, after the investigation and test, the existence of relationship between distributive justice, procedural justice, and intractional justice with organizational citizenship behavior is suported. Manuscript profile
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  47 - The Effect of Positive Psychological Capital Dimensions on Organizational Citizenship Behaviors: The mediating roles of Psychological Contracts
  Alireza Rajabipoor Hossein Arjmandi niloofar afsharzadeh
  10.30486/jsrp.2020.572948.1425
  This research explains the impact of the dimensions of positive psychological capital on organizational citizenship behaviors and the role of mediation in the psychological contract. This study was an applied research method and was, also, considered as Correlational re More

  This research explains the impact of the dimensions of positive psychological capital on organizational citizenship behaviors and the role of mediation in the psychological contract. This study was an applied research method and was, also, considered as Correlational research. The statistical population of this study was the administrative staff of all districts of Shahid Faghihi Hospital in Shiraz in the year 1397, which is considered 300 as the number of sample size. A simple random sampling method was, also, used. The measurement tools of the present study are the Organizational Citizenship Behavior Questionnaires of Podsakoff (1990), Patrick's Psychological Contract (2008), and Nguyen's Positive Psychological Capital (2012). Data were analyzed using SPSS 23 and AMOS 20 software. The findings indicate that the relationship between the variables of positive psychological capital dimensions, organizational citizenship behavior, and psychological contract has been confirmed. It was also concluded that the dimensions of positive psychological capital lead to increased commitment and responsibility in the psychological contract, which in turn increases the level of organizational citizenship behavior. Finally, it indicates that there is a significant (P&lt;0.05) relationship between the dimensions of positive psychological capital on organizational citizenship behavior and psychological contract mediation. Manuscript profile
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  48 - The Effect of Spirituality at Work on Job Performance by Mediating of Organizational Citizenship Behavior among the Employees of the Technical and Vocational Education Organization
  Fatemeh Dadgarian Sereshki Zeinab Rabbani Azam Moghadam
  10.30486/jsrp.2021.1918122.2760
  The main purpose of this study was to investigate the effect of spirituality at work on job performance by mediating of organizational citizenship behavior among the employees of the technical and vocational education organization in Alborz province. The research design More

  The main purpose of this study was to investigate the effect of spirituality at work on job performance by mediating of organizational citizenship behavior among the employees of the technical and vocational education organization in Alborz province. The research design was descriptive-correlational. The population consisted of all employees of the General Directorate of Technical and Vocational Education of Alborz Province. A sample of 175 people was selected by single-stage cluster sampling. They completed the Spirituality Questionnaire in the Workplace (Milliman et al., 2003), Organizational Citizenship Behavior (Konovsky and Organ, 1996) and Job Performance (Paterson, 1992). The collected data were analyzed by structural equation method using LISREL software. The results showed that some components of spirituality at work have an indirect effect on employees' job performance by mediating of organizational citizenship behavior (P&lt;0.05). In addition, some components of spirituality at work directly had positive effect on job performance. Also, the organizational citizenship behavior had directly positive and significant effect on job performance (P&lt;0.05). Thus, a person's inner sense of meaningful work, connection with others and higher meaning of moral principles are the truth, correctness, and goodness of the beliefs that coduct person to his job. Also, spirituality at work increases the sense of intimacy and empathy towards colleagues, more work conscience and discipline in the rules, and with a positive impact on performing tasks and relation with colleagues, it leads to increased efficiency and effectiveness of employees in the organization. Manuscript profile
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  49 - The Roles of Participation to Decision Making,Job Involvement, Job Alternatives and …. On Perceived Organizational Justice in Teachers of Special Schools in Esfahan
  Mohsen Golparvar Marjan Nasry Mokhtar Malekpour
      Abstract   This research administered with the aim of investigate the roles of participation to decision making, organization citizenship behavior, pay satisfaction, tend to stay, turnover, job alternatives, trust to organization, job involvement and work involvemen More

      Abstract   This research administered with the aim of investigate the roles of participation to decision making, organization citizenship behavior, pay satisfaction, tend to stay, turnover, job alternatives, trust to organization, job involvement and work involvement on perceived organizational justice (in distributive, procedural and relational dimensions) among teachers of special schools in Esfahan city. On the basis of this aim, from total of teachers, who work in special schools in Esfahan city, persons 231(include 52 males and 179 females) selected with using cluster random sampling. Questionnaire which used in research were the three questionnaires for organizational justice assessment and the nine questionnaires for nine predictive variables assessments. Data analyzed with the use of stepwise regression analysis. results showed that, for distributive justice, pay satisfaction, turnover, Participation to decision making, work involvement and tend to stay respectively, for procedural justice, participation to decision making, trust to organization, job involvement and pay satisfaction respectively, and finally for relational justice, Participation to decision making, turnover and trust to organization respectively have significant (P < 0.01 or P < 0.05 ) predictive power. Manuscript profile
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  50 - Designing and Explaining the Model of Brand Experience with the Citizenship Behavior of Customers in the Banking Industry
  Mina RezaSoltani Shahrbanoo Gholipour Fereydooni Seyyed Ali Nabavi Chashmi Mojtaba Maleki
  10.30495/jsm.2023.1977819.1748
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  51 - Relationship Between Perceived Organizational Justice And Adherence To Psychological Contracts With Organizational Citizenship Behaviors Among Female Employees
  Ali Mahdad Sara Ahmadpour Mohsen Golparvar
  The main purposes of this research were to study perceived organizational justice and adherence to psychological contracts with organizational citizenship behavior among female employees. 196 subjects were selected through stratified random sampling. The research was de More

  The main purposes of this research were to study perceived organizational justice and adherence to psychological contracts with organizational citizenship behavior among female employees. 196 subjects were selected through stratified random sampling. The research was descriptive-corelational, and a set of questionnaires consisted of Organizational Citizenship Behavior (Lee &amp; Allen, 2002), Organizational Justice (Niehoff &amp; Moorman, 1993) and Psychological Contracts (Rousseau, 1995) were used. Data were analyzed with use of Pearson correlation coefficient and simultaneous regression analysis. Results showed that there were significant relationship between perceived organizational justice in all three dimensions- distributive, procedural, interactional and adherence to psychological contracts in two dimensions- transactional and relational- with organizational citizenship behavior toward coworkers and organization. Moreover, the results of simultaneous regression analysis showed that adherence to transactional psychological contracts, distributive justice and interactional justice could explain 46.4 % of variances in organizational citizenship behavior. Finally, it could be concluded that perceived organizational justice and adherence to psychological contracts were significant predictors of organizational citizenship behaviors. Manuscript profile
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  52 - Predicting Of Organizational Citizenship Behaviors Among Women Through Organizational Support, Organizational Identity And Psychological Capital
  Ali Mahdad Farnaz Ghaeli
  The main purpose of this research was to predict organizational citizenship behaviors among women through organizational support, organizational identity and psychological capital. The current study was a descriptive correlational The statistical population was all the More

  The main purpose of this research was to predict organizational citizenship behaviors among women through organizational support, organizational identity and psychological capital. The current study was a descriptive correlational The statistical population was all the women employees of a big private hospital in Esfahan. 160 subjects were selected via convenience sampling. In this research a set of questionnaire consisting of Organizational Support (Eisenberger et al,&nbsp; 1986), Psychological Capital (Luthans et al.,&nbsp; 2007), Organizational Identity (Mael&nbsp; &amp; Ashforth, 1992), and organizational citizenship behaviors (Lee &amp; Allen, 2002) were implemented. Data were analyzed by use of Pearson correlation coefficient and stepwise regression analysis . The result showed that there are significant positive relationship between organizational support, organizational identity, psychological capital and organizational citizenship behaviors (P&le;0.01). Moreover, results of regression analysis indicated that the organizational identity and psychological capital were able to significantly predict 26 percent of organizational citizenship behaviors&rsquo; variances. Manuscript profile
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  53 - The Contentment as Ethical Virtue in Man and Woman life
  Sayed Kazem Mousavi
  The main purpose of this research was Predicting of organizational citizenship behaviors among women through organizational support, organizational identity and psychological capital. The current study is a descriptive correlational and statistical population is all wom More

  The main purpose of this research was Predicting of organizational citizenship behaviors among women through organizational support, organizational identity and psychological capital. The current study is a descriptive correlational and statistical population is all women employees of a big private hospital in Esfahan, from them, 160 subjects were selected via convenience sampling. In this research a set of questionnaire consisting of organizational support (Eisenberger et al,&nbsp; 1986), psychological capital (Luthans et al.,&nbsp; 2007), organizational identity (Mael&nbsp; &amp; Ashforth, 1992), and organizational citizenship behaviors (Lee &amp; Allen, 2002) were used. Data were analyzed with use of Pearson correlation coefficient and stepwise regression analysis and the result showed that there are significant positive relationship between organizational support, organizational identity, psychological capital and organizational citizenship behaviors (P&le;0.01). Moreover, results of regression analysis showed that the organizational identity and psychological capital were able to predict 26 percent of organizational citizenship behaviors&rsquo; variances.&nbsp; Manuscript profile
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  54 - The Relationship between Innovative Organizational Climates, Job Engagement with Organizational Citizenship Behavior in Women Employees
  Sahar Safarzadeh Farah Naderi پرویز Asgari M. S. Enayaty A. R. Heidariei
  The aim of the present study was to investigate the relationship between innovative organizational climates, job engagement and organizational citizenship behavior in women employees in Ahwaz city. The sample of the research included 159 subjects who were selected rando More

  The aim of the present study was to investigate the relationship between innovative organizational climates, job engagement and organizational citizenship behavior in women employees in Ahwaz city. The sample of the research included 159 subjects who were selected randomly via simple sampling procedure based on Morgan table. For the measurement of the variable, Cigel and Kaumer&rsquo;s Innovative Organizational Climate Questionnaire, Selando and Schoufeli&rsquo;s Job Engagement Questionnaire and Lee and Allen&rsquo;s Organizational Citizenship Behavior Questionnaire were used. The research was correlation study, and the data analysis was performed using Pearson correlation coefficient and multi-variables regression. The results at the p&le;0.0001 level showed that there were a significant relationship between innovative organizational climate and job engagement with organizational citizenship behavior. The regression analysis results also indicated that innovative organizational climate and job engagement were more proper predictive variables in concern with organizational citizenship behavior. Manuscript profile
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  55 - Investigating Weighted Effects of Job Behaviors on Individual Performance in Different Organizational Cultures of the Public Sector
  habib ebrahimpour habib ebrahimpour bagher asgharnejad nouri
  Many public organization managers believed that regarding to job behaviors is vital subject. It seems individual performance is affected by individual or his/her peers behaviors. Performance of employees subject is on that many of administrator and student of administra More

  Many public organization managers believed that regarding to job behaviors is vital subject. It seems individual performance is affected by individual or his/her peers behaviors. Performance of employees subject is on that many of administrator and student of administration are looking procedures to it&rsquo;s improvement. The main goal of this research is to reveal the simultaneous influence of job behaviors on individual performance in Iranian public organizations. The research method is based on a descriptive- Survey research and theoretical and sequential sampling method is the basis of the choice of research environments. 20 organizations selected as research environments and recognized the culture of this organizations, then according to cochran sample volume method, 1329 researcher made questionnaires distributed and 1187completed questionnaire was collected. The percentage of collected questionnaire is %88. The validity of questionnaire is confirmed by the authorities and the reliability of organizational culture questionnaire, job behaviors, and individual performance confirmed by Retest and Cronbach&rsquo;s alpha. The Relative Importance Method used for finding the relative weight of job behaviors. The results showed that in power and in-role cultures, routine task behavior is the highest importance. In achievement culture, routine task and adaptive task behaviors, and finally in support culture, interpersonal and organizational citizenship behaviors are highest importance. Finally, some suggestions are proposed, with regarding to hypotheses test in four different organizational cultures Manuscript profile
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  56 - Modeling the impact of organizational culture on job satisfaction with mediating role of social capital and organizational citizenship behavior
  Razieh Kazemi Rudbali Seifollah FazlElahi AliAkbar KhoshGoftar Moghadam
  The aim of present research was investigate the modeling the impact of organizational culture on job satisfaction with mediating role of social capital and organizational citizenship behavior. This study was descriptive from type of correlation. The research statistical More

  The aim of present research was investigate the modeling the impact of organizational culture on job satisfaction with mediating role of social capital and organizational citizenship behavior. This study was descriptive from type of correlation. The research statistical population was the female employees of Martyr and Veterans Affairs Foundation of Fars province in 2017 year. According to Cochran's formula, the study sample was 94 people who were selected by cluster random sampling method. The research tools was the questionnaires of organizational culture (Robbins, 1986), job satisfaction (Smith and et all, 1969) social capital (Pajak, 2006) and organizational citizenship behavior (Podsakoff and et all, 1990). Data were analyzed by structural equation modeling method in SPSS and Amos software. The findings showed that organizational culture had significant and direct effect on social capital, organizational citizenship behavior and job satisfaction and social capital and organizational citizenship behavior ad significant and direct effect on job satisfaction. Also, organizational culture had significant and indirect effect on job satisfaction with mediating social capital and organizational citizenship behavior (p &lt; 0.05). According to the results, in order to improve women's job satisfaction can be improved their organizational culture, social capital and organizational citizenship behavior through workshops. Manuscript profile
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  57 - Understanding Motivational Status of Boroujerd Islamic Azad University Staffs and Impacts on Organizational Citizenship Behavior
  Zahra Valipouri mohammad Reza jaber Jnsari
  The aim of the present study is to determine the motivational status of Boroujerd Islamic Azad University staffs and its impact on organizational citizenship behavior. The research is a descriptive-survey study and it is practical in its purpose which is based on field More

  The aim of the present study is to determine the motivational status of Boroujerd Islamic Azad University staffs and its impact on organizational citizenship behavior. The research is a descriptive-survey study and it is practical in its purpose which is based on field and library research. The statistical population of this research is Boroujerd Islamic Azad University staffs, consisting of faculty members (189 persons) and employees (203 persons). Then, using Cochran formula, the sample size is determined to be 183. The standard questionnaire includes the motivational variable from Alderfer, C. questionnaire (1972) and Farahani et al. questionnaire (2012) and the citizenship behavior variable from Oregon and Kanovsky questionnaire (1996). Data gathering was performed using SPSS and PLS software. The results of the tests showed that: The motivational status of staffs in Islamic Azad University of Boroujerd is moderate. The biological needs of staffs have a direct and significant impact on organizational citizenship behavior. The dependency needs of staffs have direct and significant effect on organizational citizenship behavior. The growth needs of staffs have direct and significant effect on organizational citizenship behavior. Manuscript profile
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  58 - Predicting the social health based on psychological well-being, organizational citizenship behavior and social support in school managers
  Parenaz Banisi
  This research aimed to determine predicting the social health based on psychological well-being, organizational citizenship behavior and social support in school managers. This study was a cross-sectional from type of correlation. The research population was all school More

  This research aimed to determine predicting the social health based on psychological well-being, organizational citizenship behavior and social support in school managers. This study was a cross-sectional from type of correlation. The research population was all school managers of Tehran city in 2019-20 academic years. The research sample was 400 people who were selected by multistep cluster sampling method. In present study used from the questionnaires of social health (Keyes, 1998), psychological well-being (Ryff, 1989), organizational citizenship behavior (Organ & Kanovsky, 1996) and social support (Zimet & et al, 1988). Data analyzed by methods of Pearson correlation coefficients and multiple regression with enter model in SPSS-22 software. The results showed that psychological well-being, organizational citizenship behavior and social support had a positive and significant relationship with social health in school managers. Also, the variables of psychological well-being, organizational citizenship behavior and social support significantly could predict their social health (P Manuscript profile
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  59 - Relationship between Perceptions of Managers’ Transformational Leadership Style and Employees’ Organizational Citizenship Behaviors of Physical Education Departments of Islamic Azad Universities (khozestan province)
  Atousa GHASEMINEZHADDEHKORDI
  The purpose of the present study was to investigate the relationships perception of transformational leadership styles of physical education departments heads with employee&rsquo;s organizational citizenship behaviors. One hundred and five participants, stratified rando More

  The purpose of the present study was to investigate the relationships perception of transformational leadership styles of physical education departments heads with employee&rsquo;s organizational citizenship behaviors. One hundred and five participants, stratified randomly selected, answered transformational leadership style and organizational citizenship behaviors (OCB) questionnaires. Correlation analyses revealed that perception of transformational leadership style was correlated with organizational citizenship behaviors and three of its facets including (conscientiousness, courtesy, and altruism). No correlations were found between transformational leadership style with sportsmanship and civil virtue. Moreover, facets of transformational leadership (idealized influence, inspirational motivation, intellectual motivation, and individualized consideration) were correlated with some facets of OCB specifically conscientiousness, courtesy and altruism. Regression analyses revealed that among all facets of transformational leadership style, two of them including idealized influence and inspirational motivation more accounted for OCB variance and its facets than other facets. Based on research findings it could be concluded that the managers should strengthen their ideal influence and inspirational motivation for increasing OCB of employees. Manuscript profile
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  60 - Relationship between perceived organizational justice and organizational citizenship behaviors: mediating role of organizational loyalty
  Ali Mahdad عاطفه خوشنامی
  The purpose of present research was to study the relationship between perceived organizational justice&rsquo;s components (distributive, procedural and interactional justice) and organizational citizenship behaviors with consisering mediating role of &nbsp;organizationa More

  The purpose of present research was to study the relationship between perceived organizational justice&rsquo;s components (distributive, procedural and interactional justice) and organizational citizenship behaviors with consisering mediating role of &nbsp;organizational loyalty. The research method was correlational and statistical population consisted of all employees of a big governmental organization in Tehran that among them 197 employees were selected via convenience sampling method. In this research a set of questionnaire consisting of employee organizational loyalty (Kumar and Shekhar, 2012), organizational citizenship behaviors (Lee and Allen, 2002), and perceived organizational justice (Niehoff and Moorman, 1993; Moorman, 1991) were used. Data were analyzed by use of Pearson&rsquo;s correlation coefficient and multiple regression analysis. The results of structural equation modeling showed that perceived organizational justice were significantly related to organizational loyalty and explained 38 percent of organizational loyalty&rsquo;s variance (p&lt;0.01). Moreover, organizational loyalty was significantly related to organizational citizenship behaviors and explained 31 percent of organizational citizenship behavior&rsquo;s variance (p&lt;0.01). Based on current research&rsquo;s results, organizational justice perception could enhance employee&#39;s loyalty to the organization and organizational loyalty increases organizational citizenship behaviors among employees. It can be notice able in human resource planning in organizations. Manuscript profile
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  61 - The Study of Organizational Virtue and Organizational Productivity through Organizational Citizenship Behavir in Fars Sport and Youth Offices
  omid safari nima shahidi
  The main objective of this study was Study of Organizational Virtue and Organizational Productivity through Organizational Citizenship Behavi in Fars Sport and Youth Offices. The statistical population of this study was all employees of Fars Sport and Youth. The sample More

  The main objective of this study was Study of Organizational Virtue and Organizational Productivity through Organizational Citizenship Behavi in Fars Sport and Youth Offices. The statistical population of this study was all employees of Fars Sport and Youth. The sample size was 85. The statistical population was considered as the sample size. To collect information about the research, three questionnaires were used: Hersey and Goldsmith (1980), Organizational Virtue Inventory (2007) and Cameron et al. (2004) and Citizenship Behavior Questionnaire (1990). Validity of this tool was confirmed by a review from the supervisor and management experts. The reliability of this tool was also obtained using the Cronbach's alpha coefficient of 0.711, 0.852 and 0.820, respectively. Pearson correlation and path analysis were used to analyze the data using SPSS21 and AMOS5 software. Findings of this study showed that organizational virtue had a positive and significant relationship with organizational productivity. Regarding the second hypothesis, it was found that organizational virtue had a significant relationship with organizational citizenship behavior. The results of the third hypothesis showed that organizational citizenship behavior had a significant relationship with organizational productivity. Finally, the role of mediator of citizenship behavior in the relationship between organizational virtue and organizational productivity of staff was confirmed. Manuscript profile
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  62 - The effect of high performance human resource management on social responsibility with the mediating role of organizational citizenship behavior of Hamedan government organizations
  reza taghvaei owlia zare
  The main purpose of this study was the effect of high performance human resource management on social responsibility with the mediating role of organizational citizenship behavior of government organizations in Hamadan. This research was applied in terms of purpose, des More

  The main purpose of this study was the effect of high performance human resource management on social responsibility with the mediating role of organizational citizenship behavior of government organizations in Hamadan. This research was applied in terms of purpose, descriptive, survey method and library-field data collection method. In this study, high performance human resource management model with standard Armstrong questionnaire, social responsibility model, Carol , organizational citizenship behavior model, Apple Yum, were used. The method of data collection was a questionnaire. The statistical population of this research is all employees of government organizations in Hamedan, which according to the statistics of 2019 is 36114 people. The sample size calculated according to Morgan formula is equal to 380 people. Also, stratified random sampling was used to collect information. LISREL software was used to analyze the tests. The results showed that high performance human resource management has an effect on social responsibility with the mediating role of organizational citizenship behavior of government organizations in Hamadan, Also, high-performance human resource management affects the organizational citizenship behavior of government organizations in Hamadan ,On the other hand, organizational citizenship behavior has a mediating role in the relationship between high performance human resource management and social responsibility. Manuscript profile
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  63 - The effect of perceived organizational support and organizational culture on organizational citizenship behavior
  Sepideh Moazen seyed ahmad Hoseynigolafshani
  This research was conducted with the aim of investigating the effect of perceived organizational support and organizational culture on organizational citizenship behavior with the mediating role of perceived organizational commitment. The statistical population of this More

  This research was conducted with the aim of investigating the effect of perceived organizational support and organizational culture on organizational citizenship behavior with the mediating role of perceived organizational commitment. The statistical population of this study consisted of all the teachers in Tehran, whose number was 45,000, and according to Cochran's formula, 384 teachers and administrators were selected as a statistical sample based on the multi-stage cluster sampling method. The measurement tool in this research is a researcher-made questionnaire, the first part of which is to examine demographic characteristics and the other three parts of a modified standard questionnaire, which include Sharma and Jain's organizational citizenship behavior questionnaires, Dension's organizational culture and commitment, and Eddy's organizational support questionnaire. have been. After checking the validity and reliability, the questionnaires were provided to the selected statistical samples and the obtained data were analyzed using SPSS26 and SmartPLS software. The research findings showed that perceived organizational support and organizational culture have a positive and significant effect on organizational citizenship behavior with a mediating role of perceived organizational commitment. It is recommended to increase the organizational commitment of teachers in the educational organization with organizational support and create a suitable organizational culture, and then the emergence of organizational citizenship behavior in them. Manuscript profile
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  64 - The Role of Organizational Culture in Organizational Citizenship Behavior Mediated by the Tendency to Critical Thinking of Secondary School Teachers in District 1 of Khorramabad
  Moslem Ghobadiyan Asghar Nazarpourian Hafez Padervand Hosien Abbasi
  Objective: The aim of this study was the role of organizational culture in organizational citizenship behavior mediated by the tendency to critical thinking. The research method is descriptive correlation. The statistical population included all secondary school teacher More

  Objective: The aim of this study was the role of organizational culture in organizational citizenship behavior mediated by the tendency to critical thinking. The research method is descriptive correlation. The statistical population included all secondary school teachers in district one of Khorramabad city in the academic year 1399-400. 265 people (147 females, 118 males) were selected as the research sample by relative stratified random sampling. Data were collected using the Denison (2000) Organizational Culture Questionnaire, Farah and Oregon (1997) Organizational Citizenship Behavior Questionnaire, and Ricketts (2003). Pearson correlation coefficient, structural equation model and good fit indices were used to analyze the research data and bootstrap method was used to investigate the indirect relationships of the paths. Findings: The findings of this study showed that the hypothetical model of organizational citizenship behavior based on organizational culture mediated by the tendency to critical thinking of secondary school teachers in district one of Khorramabad city is worthy of the data. The results of structural equation model showed that organizational culture has a direct effect on organizational citizenship behavior and tendency to critical thinking (p &lt;0/01); Also, the path coefficient &beta; from the tendency to critical thinking to organizational citizenship behavior is statistically significant (p &lt;0/01).Indirect results of the paths showed that organizational culture does not have an indirect effect on organizational citizenship behavior through the mediation of the tendency to critical thinking. Manuscript profile
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  65 - The Effect of Self-Esteem on Jealousy and Organizational Anti-Citizenship Behavior (Case Study: Sports and Youth Offices of Western Provinces)
  Sirvan Hosseini Bahram Yousefi Shahab Bahrami
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  66 - The relationship of emotional intelligence and organizational-citizenship behavior with The role of mediator managers' trust and value congruence
  marzieh heydari sajad rezaei
  The aim of the present research is to explain the relationship of emotional intelligence and organizational-citizenship behavior to managers' trust and value congruence. This study was conducted using descriptive-correlational method. The statistical population of this More

  The aim of the present research is to explain the relationship of emotional intelligence and organizational-citizenship behavior to managers' trust and value congruence. This study was conducted using descriptive-correlational method. The statistical population of this research consisted of all teachers of Bavanat county schools in 2018-2019 academic year. Of which, 160 ceases were selected using stratified random sampling method. In order to collect data, Hochschild (1983) and Adelman (1989) Emotional Intelligence Questionnaires, Podsakov's Organizational Citizenship Behavior (OCBs, 1991), Trust Inventory of Gabaro and Athos (1976), and Cable and DeRue's (2002) value congruence were used. The obtained data were analyzed using SPSS20 and PLS software. Results showed that there is a significant relationship between emotional intelligence and value congruence and managers' trust and organizational citizenship behavior. Additionally, there is a significant relationship between managers' emotional intelligence and teachers' emotional intelligence and value congruence, and between teachers' emotional intelligence and managers' trust. Moreover, managers' trust and value congruence play a mediatory role in the relationship between emotional intelligence and citizenship behavior. Manuscript profile
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  67 - The Identifying and Prioritizing the Components of Cyber Citizenship Behavior, Information and Communication Technology and Educational Justice in Educational System and Their Relationship With Each Other
  hamid Valiollahi Roodbari esmat rasouli ladan salimi
  10.30495/educ.2022.1972143.2928
  The current research was conducted with the aim of identifying and prioritizing the components of cyber citizenship behavior, information and communication technology, and educational justice in the educational system and their relationship with each other. Qualitative- More

  The current research was conducted with the aim of identifying and prioritizing the components of cyber citizenship behavior, information and communication technology, and educational justice in the educational system and their relationship with each other. Qualitative-quantitative-prioritization research method, statistical community in the qualitative section, education system managers, faculty members in higher education centers, in the quantitative section, teachers of the second year secondary schools of Mazandaran, in 400 schools with 6420 people and in the priority section ‌Bandi were members of the faculty and high education managers of Mazandaran province. In the qualitative part of the non-random "targeted" sampling method, 20 people were selected, in the quantitative part, 364 people were selected using the relative cluster method based on Cochran's formula, and in the prioritization part, 25 people were selected using the targeted method. . Data were extracted in the qualitative part through the Delphi technique with semi-structured and structured questionnaires, in the quantitative part through structural equation modeling with a 92-item questionnaire, and in the prioritization part, through the DEMATEL technique with matrix questionnaires. became. SPSS, AMOS and DEMATEL SOLVER software were used for data analysis. The findings showed that cyber citizenship behavior had a significant and positive relationship with educational justice and ICT use and educational justice with ICT use, and educational justice played a mediating role in the relationship between cyber citizenship behavior and educational justice and ICT use Manuscript profile
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  68 - The effectiveness of mindfulness and metacognition training on Organizational citizenship Behavior
  majid safari ahmad alipour alireza aghayuosefi abdallah mafakhri
  The purpose of this study was to evaluate the effect of metacognition and mindfulness training on Organizational citizenship Behavior (OCB). Semi-experimental research method was used. The population of all teachers studying at the Farhangian University of North Khorasa More

  The purpose of this study was to evaluate the effect of metacognition and mindfulness training on Organizational citizenship Behavior (OCB). Semi-experimental research method was used. The population of all teachers studying at the Farhangian University of North Khorasan (Bojnoord) 93-1392 academic year are the total number of 540 student. Using cluster random sampling three classes of 90 students were selected randomly In the experimental group (60 cases) and control group (30 cases). To one of the experimental groups were taught mindfulness and metacognition to others group. Questionnaire to measure Organizational citizenship Behavior Podskoff and colleagues (1990) were used. Data analysis was performed using multivariate analysis of covariance. Results showed that OCB in metacognition and mindfulness training teachers Groups Were significantly higher than the control group teachers. Manuscript profile
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  69 - The Effect of Organizational Citizenship Behavior on Workforce Agility
  khadijeh Ahmadi gherache Hosein Sayadi Toranlo Zeynab Bakhtiyari Farahnaz Ahang
  Agility is a new model that enables the organization to respond to unexpected changes.Organizations should have agile employees to achieve agility. Therefore, it is important to pay attention to behaviors that affect the agility of the workforce. the researchers are goi More

  Agility is a new model that enables the organization to respond to unexpected changes.Organizations should have agile employees to achieve agility. Therefore, it is important to pay attention to behaviors that affect the agility of the workforce. the researchers are going to examine the effect of organizational citizenship behavior on the agility of the workforce. he statistical population of the study was 400 employees in Rafsanjan University of Medical Sciences. According to Morgan's table, the sample size was 196 people. 200 questionnaires were distributed randomly among the staff and 166 questionnaires were collected. This research based on its purpose is applied research and in terms of data collection method, a descriptive survey is a survey. To assess organizational citizenship behavior, the questionnaire of Pendikov et al. (1990) was used and to measure the agility of the workforce, using the standard questionnaire of Go &amp; et al. 2002. Cronbach's alpha test was used to calculate their reliability that obtained result for the citizenship behavior questionnaire was 0.732 and for the agility of the staffs it was 0.960. In order to analyze the data, inferential statistics method and SPSS and Amos software was used. The results of research model showed that organizational citizenship behavior in workforce agility had a significant and positive effect of 0.6. Manuscript profile
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  70 - Investigating the effect of knowledge management on organizational performance with emphasis on the role of job satisfaction and organizational citizenship behavior (Case study: Pasargad Bank in Tehran)
  Mehri Maghami arian gholipor
  The aim of this paper was to investigate the effect of knowledge management on organizational performance with emphasis on the role of job satisfaction and organizational citizenship behavior among Pasargad Bank employees in Tehran. The research method was descriptive-s More

  The aim of this paper was to investigate the effect of knowledge management on organizational performance with emphasis on the role of job satisfaction and organizational citizenship behavior among Pasargad Bank employees in Tehran. The research method was descriptive-survey and applied in terms of purpose. The statistical population consisted of 3250 Pasargad Bank employees who were selected as a statistical sample using Morgan table and random sampling method of 353 people. The data collection tool was a 29-item questionnaire designed for 9-item knowledge management, 6-item organizational performance, 7-item job satisfaction, and 7-item organizational citizenship behavior. Content validity and structural validity were used to determine the validity of the measurement tool. Alpha Cronbach's coefficient was also used to calculate the reliability of the instrument. The results showed that the measurement tool had good validity and reliability. To test the research hypotheses, the data normality test, Pearson correlation coefficient and path analysis were used using SPSS and Amos software, which showed a positive and significant relationship between knowledge management on organizational performance and also the results of the median satisfaction relationship. Job and organizational citizenship behavior also showed that organizational citizenship behavior had an effect of 84% on organizational performance. Manuscript profile
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  71 - Citizenship behaviour in accounting: roots and outcomes( Qualitative Approach)
  sohelia torgheh farzin rezaei gholamreza kordestani
  due to the importance and relevance and effect of accountants behavior on accounting systems, especially in behaviors that are voluntary and voluntary, this study aimed at identifying causes and consequences of accounting citizenship behavior. the orientation of this re More

  due to the importance and relevance and effect of accountants behavior on accounting systems, especially in behaviors that are voluntary and voluntary, this study aimed at identifying causes and consequences of accounting citizenship behavior. the orientation of this research is fundamental; its philosophy is constructivism ; the method used is qualitative and content of the content analysis technique. in this study, in order to collect information, 16 managers and managers of accounting discipline were selected based on the purposeful sampling method (snow ball), with semi - structured interviews.data analysis using three open coding stages, axial and selective coding and data were categorized in 38 concepts, 23 sub categories and 12 main categories. Accordingly, the "personality of the accountant", "business environment" and "organizational policies" were identified as the causes of citizenship behavior in accounting as well as "personal performance improvement", "enhancing the quality of decision", "improving the quality of decision", "green accounting", "Citizenship accounting" and " 'Social accounting' . Manuscript profile
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  72 - Explaining and validating the model of small and medium enterprises in the poultry industry using a mixed approach
  Behzad Hedayatpour Afshari saeid saffarian Hamedani maryam Taghvaee Yazdi
  This study aimed to explain and validate the poultry industry's small and medium enterprises (SMEs) model in two consecutive qualitative-quantitative phases. In the former, the relevant studies were reviewed and evaluated, and then the necessary data was acquired throug More

  This study aimed to explain and validate the poultry industry's small and medium enterprises (SMEs) model in two consecutive qualitative-quantitative phases. In the former, the relevant studies were reviewed and evaluated, and then the necessary data was acquired through in-depth interviews conducted with CEOs and board members of Iranian poultry unions; finally, using grounded theory, data was coded and categorized, and a conceptual model was presented. In the latter, by structural equation modeling (SEM), the data collected from the researcher-made questionnaire was evaluated using Smart PLS. After reviewing and evaluating studies using exploratory and semi-structured interview tools, qualitative questions were asked from the statistical community of experts. After 12 interviews, theoretical saturation was obtained. The results of grounded theory showed that the model of SMEs in the poultry industry includes 47 open codes, 19 axial codes, and six optional codes. Then, in the quantitative part, a researcher-made questionnaire consisting of 47 items was given to 217 managers of poultry unions and companies. The results of SEM showed that the t-significance coefficient correlates to the relationship between the main variables of causal conditions and the axial phenomenon; underlying conditions, interventional conditions, and axial phenomena with strategies; strategies with consequences at the confidence level of 95% are more significant than 1.96. This indicates the significance of the effect of causal variables with the axial phenomenon; underlying conditions, interventional conditions, axial phenomena with strategies; and strategies with consequences. Therefore, all six variables were identified as the main variables. Manuscript profile
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  73 - Investigating the Impact of Innovation on Customer Participation and Citizenship Behaviors
  fariba bakhshi Alireza Shahraki
  10.22094/jdem.2023.705864
  The purpose of this study is to investigate the effect of innovation on customer participation and citizenship behaviors with the mediating role of customer interaction in the Bank of Industry and Mine. This research is A survey research in terms of practical purpose an More

  The purpose of this study is to investigate the effect of innovation on customer participation and citizenship behaviors with the mediating role of customer interaction in the Bank of Industry and Mine. This research is A survey research in terms of practical purpose and method. The statistical population of the study included the customers of Bank of Industry and Mine across the country and the number of sample members was 384 who were selected by simple random sampling method. A questionnaire was used to collect data. Data analysis was performed using structural equation modeling method and SPSS and AMOS software were used to implement the model. According to the findings of this study, customer innovation and interaction have a positive relationship with customer participation and citizenship behaviors. In addition, customer interaction mediates the relationship between innovation and customer participation and citizenship behaviors. This study expands on the current knowledge about establishing customer relationships and collaboration with organizations, especially in the field of banking, and examines the relationship between innovation, customer interaction, and customer participation and citizenship behaviors. The results of the study show the serious direction of bank managers in terms of innovative methods and customer relationship management. Manuscript profile
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  74 - The Relationship between Organizational Citizenship Behavior and Human Resource Productivity (Case Study)
  Mohammad Ataei Alireza Alinezhad Neda Rahmany
  In this research the relationship between organizational citizenship behavior and human resource productivity in Islamic Azad University of Qazvin has been investigated. This research is a type of descriptive research which has been done by the base of correlation. In t More

  In this research the relationship between organizational citizenship behavior and human resource productivity in Islamic Azad University of Qazvin has been investigated. This research is a type of descriptive research which has been done by the base of correlation. In terms of goal, it is a practical research. Survey method has been used to collect the data. Statistical population is the personnel of Islamic Azad University of Qazvin. Bienstock's and his colleague's questionnaire has been used to evaluate the variables of organizational citizenship behavior which includes: loyalty behaviors, obedience behaviors and participation behaviors. A questionnaire has been made by researcher to evaluate the variables of human resource productivity. After determining the sample size the questionnaires have been sorted randomly and 183 questionnaires were distributed and collected. SPSS software has been used for statistical computing and data analyses have been done by Spearman and Regression Correlation methods. The results show that there is a significant and direct relationship between organizational citizenship behavior and human resource productivity. The correlation rate has been obtained 0.683. Manuscript profile
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  75 - Improving Organizational Citizenship Behaviors by Creating Favorable Organizational Climate
  Mohammad Saebi Vahid Hajilo
  The present study examines the role of climate in relation to creating an environment for increased organizational citizenship behavior (OCB) in the management of Social Security in Western Azerbaijan province, with the aim of functional and descriptive correlational. D More

  The present study examines the role of climate in relation to creating an environment for increased organizational citizenship behavior (OCB) in the management of Social Security in Western Azerbaijan province, with the aim of functional and descriptive correlational. Data collection was just Library athletics. Data needed to help complete the organizational climate and organizational citizenship behavior were collected. The study consisted of all employees in the management of social security organization West Azerbaijan were 700 people using 248 samples were selected Morgan Questionnaire designed by simple random sampling were available to them. In this study the techniques of descriptive statistics and inferential statistical techniques such as t-test and test a structural equation model was used to analyze the data and test hypotheses. The main research question was: "Is the organizational climate and the organizational citizenship behavior correlated? " The results showed that the 5 organizational, 4 the effectiveness of communication, consent and agree on procedures, clarity of roles and clarity of goals with organizational citizenship behavior, but the relationship between the satisfaction of reward and organizational citizenship behavior relationship was not found. In total between organizational climate and organizational citizenship behavior SSO West Azerbaijan Province, there is a significant correlation and model of research in terms of indicators RMSEA, AGFI, GFI was in good condition. Manuscript profile
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  76 - The Causal Structure Model of Human Resources Productivity, Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment in Water and Wastewater Industry (Case Study: Alborz Province
  Ali Badizadeh Gholam Reza Rezaifar
  Empowered human resource in any organization is an effective factor for success of organization. Human resource productivity as a key factor is proposed. The Aim of this study is to make causal model for human resource productivity, job satisfaction, organizational citi More

  Empowered human resource in any organization is an effective factor for success of organization. Human resource productivity as a key factor is proposed. The Aim of this study is to make causal model for human resource productivity, job satisfaction, organizational citizenship behavior and organizational commitment. Standard questionnaire as research tool and statistical population of study was official and contract employees of Alborz Province water and Wastewater Company. Partial Least square method is used for modeling. Findings show that there is significant and positive relation between human resource productivity with job satisfaction, organizational citizenship behavior and organizational commitment .Also, there are significant and positive relation between organizational commitment with job satisfaction and organizational citizenship behavior .Finally, there is significant and positive relation between job satisfaction and organizational citizenship behavior. Further research advices have been proposed at the end. Manuscript profile
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  77 - Using different learning algorithms in the stock price prediction by using neural networks
  Reza Kiyani Mavi Kamran Sayadi Nik
  Stock price prediction is a very important financial topic, and is considered a challenging task and worthy of the considerableattention received from both researchers and practitioners. Stock price series have properties of high volatility, complexity,dynamics and turb More

  Stock price prediction is a very important financial topic, and is considered a challenging task and worthy of the considerableattention received from both researchers and practitioners. Stock price series have properties of high volatility, complexity,dynamics and turbulence, thus the implicit relationship between the stock price and predictors is quite dynamic. Hence, it isdifficult to tackle the stock price prediction problems effectively by using only single soft computing technique.In this research, in the first step, the possibility of predicting stock price of National Iranian Copper Industries Company wasstudied. Then, for predicting of stock price after one day neural &not;network of MLP by learning algorithm of Levenberg-Marquardt were used. Then optimize structure of neural network was trained with the standard BP algorithm, the learningrate is 3/0 has the best performance. And for this learning rate, sensitive of standard BP algorithm was calculated to minimizelocal. At the end, standard BP algorithm with momentum is used. The results showed that predicting by standards BPalgorithm with momentum is better than the standard BP algorithm. Manuscript profile
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  78 - Study of the Relationship between five dimensions of Personality and Organizational Citizenship Behavior of the principals in Payame Noor Universities of Guilan
  Balal Nazaryan Ahmad Esakhani
  It has been more than two decades since the first time the term Organizational Citizenship Behavior (OCB) was expressed by Organ and his colleague. Organizational Citizenship Behavior is a cooperation which enhances the performance and refers to the behavior that is use More

  It has been more than two decades since the first time the term Organizational Citizenship Behavior (OCB) was expressed by Organ and his colleague. Organizational Citizenship Behavior is a cooperation which enhances the performance and refers to the behavior that is useful for the organization but has not been planned by the organization. The purpose of the present research is to study of the relationship between different Personality dimensions of the principals in Payame Noor Universities of Guilan and their Organizational Citizenship Behavior. The research methodology is correlational and causal and is known as an applied research according to its purpose. In this study among the managers and principals of Payame Noor universities of Guilan, 121 people were asked to fill in big five Questionnaire Costa &amp; McCrae and OCB Podsak off Questionnaire. Regression analysis was used for analyzing the data. The results showed that there is a significant relation between Personality and OCB. There is also a significant relationship between the dimensions of extraversion, consciousness &amp; agreeableness with the OCB variable. And the dimension of openness had a negative relation with OCB. The relation of openness and neuroticism dimensions and OCB is not significant. Manuscript profile
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  79 - Using different learning algorithms in the stock price prediction by using neural networks
  Ahmad Esa Khani Akbar Hassan pour Sima Naghde froshha
  Stock price prediction is a very important financial topic, and is considered a challenging task and worthy of the considerableattention received from both researchers and practitioners. Stock price series have properties of high volatility, complexity,dynamics and turb More

  Stock price prediction is a very important financial topic, and is considered a challenging task and worthy of the considerableattention received from both researchers and practitioners. Stock price series have properties of high volatility, complexity,dynamics and turbulence, thus the implicit relationship between the stock price and predictors is quite dynamic. Hence, it isdifficult to tackle the stock price prediction problems effectively by using only single soft computing technique.In this research, in the first step, the possibility of predicting stock price of National Iranian Copper Industries Company wasstudied. Then, for predicting of stock price after one day neural &not;network of MLP by learning algorithm of Levenberg-Marquardt were used. Then optimize structure of neural network was trained with the standard BP algorithm, the learningrate is 3/0 has the best performance. And for this learning rate, sensitive of standard BP algorithm was calculated to minimizelocal. At the end, standard BP algorithm with momentum is used. The results showed that predicting by standards BPalgorithm with momentum is better than the standard BP algorithm. Manuscript profile
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  80 - The Relationship between Organizational Spirituality and Organizational Citizenship Behavior with Organizational Performance
  Abolghasem Barimani Mohammad Rezei Paji
  The aim of this study was to determine the relationship between organizational spirituality and organizational citizenship behavior with organizational performance of Agricultural Bank Branches East Province in Mazandaran. The research applied in terms of purpose and me More

  The aim of this study was to determine the relationship between organizational spirituality and organizational citizenship behavior with organizational performance of Agricultural Bank Branches East Province in Mazandaran. The research applied in terms of purpose and method was descriptive, correlational one. The statistical population consisted of all staff members of the Agricultural Bank Branches East Province in Mazandaran. (N= 140). The statistical sample was 103 participants that determined by the Krejci and Morgan formula and selected by stratified random sampling according to gender. Data were gathered by using three standard questionnaires: organizational spirituality, organizational citizenship behavior and organizational performance questionnaires. Their reliability was calculated to 0.76, 0.88 and 0.75 respectively by the use of Cronbach Alpha. Descriptive statistics and inferential statistics including were used to analyze the data. The results indicated that there is a positive and significant correlation between organizational spirituality and organizational citizenship behavior with the organizational performance. Also, the contribution of each dimension of organizational spirituality and organizational citizenship is different in predicting organizational performance of employees Manuscript profile
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  81 - Knowledge Management: Link Between Transformational Leadership and Organizational Citizenship Behavior
  Saheb Imani Mehdi Basirat Hosein Abolebad
  The present study evaluates effects of Transformational leadership on organizational citizenship behavior with emphasis on the role of mediator Knowledge management of Employee working in insurance Companies. This is a collection of quantitative data and the process of More

  The present study evaluates effects of Transformational leadership on organizational citizenship behavior with emphasis on the role of mediator Knowledge management of Employee working in insurance Companies. This is a collection of quantitative data and the process of doing research is a descriptive &ndash; survey. Statistic population included of experts working in insurance Companies that using a census method and Cochran formula, 102 selected as the sample size. Data analysis using structural equation modeling (SEM) with partial least squares (PLS) approach and Smart PLS software was conduct. The results indicate a positive and significant impact of Transformational leadership on organizational citizenship behavior and Knowledge management. On the other hand, positive and significant impact of Knowledge management on organizational citizenship behavior. Also, Mediating Role of Knowledge management in the relationship between Transformational leadership on organizational citizenship behavior. Manuscript profile
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  82 - Relationship between social capital and citizenship behavior and organizational entrepreneurship in the major grade Islamic azad universities of mazandaran
  Maryam Taghvaie Yazdi Marzie Niaz Azari
  The present study investigates the relationship between social capital and organizational citizenship behavior and organizational entrepreneurship in the large Islamic Azad universities of Mazandaran province. From the point of view of nature, a description of the type More

  The present study investigates the relationship between social capital and organizational citizenship behavior and organizational entrepreneurship in the large Islamic Azad universities of Mazandaran province. From the point of view of nature, a description of the type of "correlation" and in terms of purpose, is applicable. The statistical population of all full-time and part-time full-time and part-time full-time Azad Universities of Mazandaran is 986 people. The sample size was determined by using Morgan's and Krejsi's ​​tables of 278 people. Data were collected using three standard questionnaires. To describe the data, descriptive statistics (frequency and percentage, mean, standard deviations and charts), and inferential statistics were used to test the hypotheses, and to obtain the relation between variables, Spearman nonparametric tests, regression and The variance has been used with spss software. In the final analysis, all of the research hypotheses were confirmed at 95% confidence level. The results of this study indicate that there is a significant relationship between social capital and organizational citizenship behavior and social capital with organizational entrepreneurship. The result is that there will be relationships and links between members in the organization as a result of unofficial and voluntary cooperation between the members as well as creating a vibrant, creative, dynamic and innovative environment for achieving the goals of the organization. Manuscript profile
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  83 - A Study of the Relationship between Mental Health and Organizational Citizenship Behavior among Schools Teachers in Pakdasht
  Nader Soleymani Mohammad Hossein Siri
  The purpose of the study was to explore the relationship betweenmental health and organizational citizenship behavior .The study used the descriptive (correlation) method of data collection. The participants in this study were 330 teachers (Elementary =122, Guidance Sch More

  The purpose of the study was to explore the relationship betweenmental health and organizational citizenship behavior .The study used the descriptive (correlation) method of data collection. The participants in this study were 330 teachers (Elementary =122, Guidance School =95, Secondary =113) at schools in Pakdashat city. Two instruments were used to collect data: the organizational citizenship behavior was measured via Poud Sakoff et al (1997) questionnaire. The teachers&rsquo; mental health was measured via the GHQ-28 inventory.&nbsp; The data were analyzed by using the Pearson product-moment correlation technique and multiple regressions. The major findings were as follows: A significantly negative relationship was found between total mental health and teachers&rsquo; organizational citizenship behavior. A significantly negative relationship was explored between each of the dimensions of mental health (physical morbid signs, Anxiety) with organizational citizenship behavior. The multiple regression analysis indicated that two dimensions of mental health (Social dysfunction and Depression) were significant predictors of OCB. Manuscript profile
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  84 - Investigating the Relationship between Ethical Climate and Organizational Justice and Organizational Citizenship Behavior in Education Organization of Mazandaran Province in order to provide a model
  Bahram i Kiaman Farshideh Zameni
  The purpose of this research is to study the ethical atmosphere, justiceand organizational citizenship behavior in Education organization inMazandaran province in order to provide a structural model in the schoolyear (1395-1959). This study is a survey and is applied re More

  The purpose of this research is to study the ethical atmosphere, justiceand organizational citizenship behavior in Education organization inMazandaran province in order to provide a structural model in the schoolyear (1395-1959). This study is a survey and is applied research in purpose.The statistical population is all staff of the educational departments of 32districts of province and city of Mazandaran, including all administrativestaff of the General Directorate of Education in Mazandaran Provincewho are 1929 and the sample size is 320 people using Morgan's Table.The method of data collection is based on fieldwork, organized interviewsand standard questionnaires. Pearson correlation and modeling analysisof structural equations for path analysis has been used. All dimensions ofall variables including organizational justice (Interactive, Procedural,Distributed) organizational citizenship behavior (Friendship, Conscience,Chivalry, Behavioral, Literary, and Contemplative) and ethical atmosphere(care and attention, rules and regulations, criteria, efficiency, independence)were accepted on the basis of verifiable factor analysis. The structuralcomponent of the model also indicates that the moral variable with directeffect (0.662) explained the highest amount of variance of citizenshipbehavior and organizational justice variable with direct effect (0.156)explained citizenship behavior. The results of the test showed that, theproposed model is suitable and the effect of exogenous variable on theendogenous variable is positive and appropriate. Manuscript profile
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  85 - Examination of the female employees' attitude towards the organizational citizenship behavior in Islamic Azad University 13th region
  Omid Ali Hussein Zadeh Sadegh Maleki Avarsin
  The purpose of this study is to examine the female employees' attitude towards the organizational citizenship behavior in Islamic Azad University of 13th region in 1391. Statistical society of this study includes all female employees of major and very big centers of 13t More

  The purpose of this study is to examine the female employees' attitude towards the organizational citizenship behavior in Islamic Azad University of 13th region in 1391. Statistical society of this study includes all female employees of major and very big centers of 13th region (200 employees). The sample size of the study is 132 women who were selected by stratified random sampling method. The researcher-made questionnaire with 0.94 reliability and conformed validity was used to collect the data. One sample T test, independent T test, Freedman test and SPSS were used to analyze the data. From the descriptive statistics point of view eight components of organizational citizenship behavior in the current situation are higher than the average and one sample T test showed that all components of organizational citizenship behavior in the current situation are not desirable. The results show that in current situation, the components of organizational citizenship behavior are important in five levels of which dutifulness is the first component and sportsmanship is the last component. Also, there is a meaningful difference between faculty members' point of view and female employees' point of view towards the organizational citizenship behavior.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; Manuscript profile
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  86 - Examination of the relationship between social health and organizational citizenship behavior staff of Islamic Azad University, District 13
  Davood Ebrahimpoor Rahim Abdullah Fam
  The study aimed to investigate the relationship between social health and organizational citizenship behavior of Islamic Azad university staff, District 13. Research hypotheses include 1.Social health and its components namely: social prosperity, social participation, s More

  The study aimed to investigate the relationship between social health and organizational citizenship behavior of Islamic Azad university staff, District 13. Research hypotheses include 1.Social health and its components namely: social prosperity, social participation, social cohesion, social solidarity and social acceptance and 2. Organizational citizenship behavior and its components that are: conscientiousness, altruism, civic virtue, generosity and reverence. The research population consists of all staff of academic units of Islamic Azad University in district 13. To analyze the data collected by questionnaire, descriptive and inferential statistical methods were used.&nbsp; In inferential part in order to test the research hypotheses, correlation analysis is used to examine the relationship between variables; regression is used to predict the dependent variable and one-way analysis of variance (ANOVA) is used to compare the difference of staff in various academic units. The results show that there is a meaningful relationship between social health and organizational citizenship behavior (and its dimensions) of Islamic Azad University staff in district 13. &nbsp; &nbsp; &nbsp; Manuscript profile
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  87 - The Impact of Vision Leadership on Organizational Effectiveness: The Mediating Role of Organizational Citizenship Behavior
  Hani Nikookar Parviz Ahi Mohsen Akbari
  10.30495/qjopm.2020.1879598.2632
  What can facilitate achievement of organizational effectiveness in today's dynamic and turbulent world is an array of organizational leadership styles all of which might be subsumed under the umbrella term of vision leadership which can enhance organizational effectiven More

  What can facilitate achievement of organizational effectiveness in today's dynamic and turbulent world is an array of organizational leadership styles all of which might be subsumed under the umbrella term of vision leadership which can enhance organizational effectiveness by underscoring the very nature of the organization and its perspectives. In addition to efficient leadership, however, the employees&rsquo; meta-functional behaviors are crucial for attaining optimal organizational effectiveness.&nbsp; The purpose of this applied and descriptive survey was, thus, to explore the extent to which vision leadership might impact organizational effectiveness with a focus on the mediating role of organizational citizenship behavior. The research sample comprised 192 employees at Guilan Agricultural Jihad Organization that was randomly recruited from a population of 385 based on Kukran formula. The research data were collected through a researcher-made and piloted questionnaire that was developed in the initial library research phase of the study to be employed in the subsequent field investigation to obtain the quantitative data necessary to answer the research questions. The collected data were analyzed via Pearson Correlation Coefficient and Structural Equation Modeling (SEM) using SPSS 25 and LISREL 8.8 software. The findings indicated that vision leadership could significantly promote organizational effectiveness and organizational citizenship behavior, and that organizational citizenship behavior had a significant positive impact on organizational effectiveness. That is to say, organizational citizenship behavior was found to mediate the effect of vision leadership on organizational effectiveness. Manuscript profile
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  88 - The Role of Psychic Capital in Work-Family Conflict and Organizational Performance: The Case of Real Estate Registration Office in Mashhad
  zahra aminafshar Abolfazl kazazi Mohsen Hooshangi
  10.30495/qjopm.2020.561563.1974
  Organizations whose performance is being rapidly improved are considered one of the most prominent features of today's societies. The most important asset in any organization is attention to human resources which is considered to be a competitive advantage in successful More

  Organizations whose performance is being rapidly improved are considered one of the most prominent features of today's societies. The most important asset in any organization is attention to human resources which is considered to be a competitive advantage in successful organizations since it can impact the success of the organizational performance, promote psychic capital and reduce organization-family conflicts. This field study set out to investigate the impact of psychic capital on work-family conflict and organizational performance. The research data were collected by administering a standardized questionnaire to a stratified random sample of 138 managers and employees at Real Estate Registration Office in Mashhad. The sample size was determined based on Morgans&rsquo; Table. The collected data were analyzed via Structural Equation Modeling, Partial Least Squares techniques and Smart-PLS software. The findings indicated significant impacts from most of variables. Hypotheses 1, 2, 4, 6 &amp; 8 verified negative impacts and hypotheses 5 &amp; 7 verified positive impacts. That is to say, the employees&rsquo; psychic capital was found to improve organizational citizenship behavior. The same variable, however, negatively impacted work-family conflict; that is, employees&rsquo; rich psychic capital and the support they received from the organization could reduce work-family conflict. Moreover, the intention to quit one&rsquo;s job was also found to have a negative impact on organizational performance.&nbsp; In other words, the higher the intention to quit, the lower the organizational performance which is directly influenced by the employees. The findings can assist managers to realign their planning towards improved and motivated human resource. Manuscript profile
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  89 - Factors Affecting Performance Enhancement of Commerce and Civil Service Company Managers in Gillan Province
  Hussein Aghayei pour Fetrati seyad mahmoud hashemi
  10.30495/qjopm.2020.1867230.2437
  The present quantitative correlational applied study was undertaken to explore factors affecting the performance enhancement of managers at commerce and civil service companies in Gillan province. The research population comprised 2000 managers and employees at commerce More

  The present quantitative correlational applied study was undertaken to explore factors affecting the performance enhancement of managers at commerce and civil service companies in Gillan province. The research population comprised 2000 managers and employees at commerce and civil service companies in Gillan, Iran from whom a stratified sample of 384 was selected based on Morgan Table. A researcher-made questionnaire developed based on the research conceptual model, the research questions and hypotheses was administered to the research sample. The gleaned research data were analyzed descriptively and inferentially through linear and multiple regressions. The results demonstrated that Organizational Trust, Organizational Citizenship Behavior and Organizational Equity had significant impacts on the participating managers&rsquo; performance enhancement. Moreover, Organizational Citizenship Behavior and Organizational Trust, with respective coefficients of (.591) and (.368), were found to have the greatest and the smallest impacts on the managers&rsquo; performance enhancement in Gillan. Manuscript profile
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  90 - The Effect of Perception of Financial and Nonfinancial Performance Evaluative Measures on Motivation and Behavioral Outcomes Water and Wastewater Employees’s Motivation in Ahwaz
  hatam khalilipour Mahdi Nadaf Hasanali Sinaei
  10.30495/qjopm.2020.585686.2380
  The pace of advances in science and technology, human resources are construed as the fundamental capital and driving force of any change in the organization in today's competitive world where organizational survival relies heavily on the extent to which the vital and st More

  The pace of advances in science and technology, human resources are construed as the fundamental capital and driving force of any change in the organization in today's competitive world where organizational survival relies heavily on the extent to which the vital and strategic role of human resources is perceived and novel managerial methods and techniques are employed to promote the employees&rsquo; motivation, satisfaction, organizational commitment and organizational citizenship behavior. Hence, a key task involved in human resources management is the implementation of performance evaluation systems. Therefore, the present study commenced with an initial library research to explore the necessity of evaluating employees&rsquo; performance, its functions and modern methods. The aim of this applied descriptive correlational study was to investigate the effect of employees' perception of financial and nonfinancial evaluative measures on their motivation, job satisfaction, organizational commitment, and organizational citizenship behavior. The research population comprised 1,300 employees of Water and Sewerage Company in Ahwaz, Iran from whom a convenience stratified sample of 299 participants were randomly selected. The research data were collected via questionnaires that were piloted to assess their face validity and Cranach&rsquo;s alpha reliability. The research hypotheses were tested via correlation coefficient and Structural Equation Modeling (SEM) using the SPSS22 and AMOS18 software. The findings indicated that financial measures had a significant effect on intrinsic motivation while nonfinancial measures had a significant effect on intrinsic motivation.Both intrinsic and extrinsic motivation were found to have significant effects on job satisfaction, organizational commitment and organizational citizenship behavior. Manuscript profile
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  91 - Investigating the Relationship between Organizational Citizenship Behaviors and Organizational Commitment (A case study)
  Karim Hmadi Somayyeh Moradi Dolama
  The main purpose of this study is to investigate organizational citizenship behavior and organizational commitment among the staff of Fard Azarbaijan Company in Uromia. The organizational citizenship behavior has 7 general levels as follows: ((Sportsmanship, Helping beh More

  The main purpose of this study is to investigate organizational citizenship behavior and organizational commitment among the staff of Fard Azarbaijan Company in Uromia. The organizational citizenship behavior has 7 general levels as follows: ((Sportsmanship, Helping behavior (Altruism, Peacemaking, Cheerleading, Courtesy), Civic Virtue, Conscientiousness, Obedience, Loyalty and Self-Development)). The organizational commitment also includes affective commitment, normative commitment, and continuance commitment. This study is a practical research, but the method is of correlation type. The information and data were gathered by distributing questionnaires about organizational citizenship behaviors and organizational commitment. To analyze the data, we used T test and Pearson correlation coefficient. All the processes of data analysis were done with SPSS-19 software. The results of the research show that there is a meaningful relation between the organizational citizenship behaviors and organizational commitment. &nbsp; Manuscript profile
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  92 - Structural Model of the Relationship of Professional Development, Supervisor Support and Empowerment with Job Attitudes and Organizational Citizenship Behaviors in Iran
  Mohssen Golparvar Zahra Javadiyan Maede Abdini Mohammadreza Mosahebi
  This research was carried out with the purpose of studying the structural model of the relationship of professional development, supervisor support and empowerment with job attitudes and organizational citizenship behaviors in Iran. The statistical population consisted More

  This research was carried out with the purpose of studying the structural model of the relationship of professional development, supervisor support and empowerment with job attitudes and organizational citizenship behaviors in Iran. The statistical population consisted of the employees of three industrial complexes in Esfahan, Dorrod and Shiraz, from among whom 899 were selected on the basis of stratified method and simple random sampling. Then, the research instruments, including Golparvar and Refiezadeh&rsquo;s (2009/2010) organizational citizenship behaviors, job attitudes, professional development, empowerment, and supervisor support questionnaires, were administered to them. The data gathered from the research questionnaires were analyzed using structure equation modeling (SEM). The results revealed that: 1) There is a direct significant relationship between professional development, empowerment and supervisor support with job attitudes (P&lt;0.01). 2) Also, there is a direct significant relationship between job attitudes, professional development and supervisor support with organizational citizenship behaviors (P&lt;0.01). The research structural model revealed that professional development and supervisor support should be reinforced. &nbsp; Manuscript profile
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  93 - The Causal Relationship between Organizational Culture and Organizational Silence with Human Resource Productivity with respect to Organizational Citizenship Behavior Among the Municipal Employees
  Zekrollah morovati fatane fathi zohreh barzegar
  The purpose of this causal-correlational study was to investigate the causal relationship between organizational culture and organizational silence with human resource productivity with respect to mediating role of organizational citizenship behavior among the municipal More

  The purpose of this causal-correlational study was to investigate the causal relationship between organizational culture and organizational silence with human resource productivity with respect to mediating role of organizational citizenship behavior among the municipal employees in Zanjan. In this study, a sample of 180 municipal employees was randomly selected. The instruments used in this research included the Human Resources Productivity Inventory (Hersey &amp; Goldsmith, 1999), Organizational Citizenship Questionnaire (Podesakoff et al., 1991), Organizational Culture Questionnaire (Denison, 2000) and Organizational Silence Questionnaire (Morrison &amp; Milliken, 2000). The proposed model of the relationships among variables was tested using path analysis software (AMOS-22). The findings emerging from the study revealed that the proposed model of causal relationships among these variables was of an acceptable fit. That is, organizational culture was found directly and indirectly related with human resource productivity through organizational citizenship behavior. Organizational silence was also found related to human resource productivity via organizational citizenship behavior with. Manuscript profile
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  94 - The Effect of Organizational Justice on Organizational Citizenship Behavior of the Personnel of Islamic Azad University of Tabriz
  Nader bohluly Zynab yaghub Alavi Matin Adel Derakhshan Mehrabani
  Organizational citizenship behavior is a set of voluntary and optional behaviors that are not part of the individual&rsquo;s official duties and put the staff in a situation that they act in an absolutely voluntary manner beyond the expectations of their duties and job More

  Organizational citizenship behavior is a set of voluntary and optional behaviors that are not part of the individual&rsquo;s official duties and put the staff in a situation that they act in an absolutely voluntary manner beyond the expectations of their duties and job definition. And organizational justice is the question of how to treat the staff so that they feel they have been treated fairly, which includes perception of the fairness of payments, equality in organizational procedures, and fairness of interpersonal behaviors in the organization. Organizational justice can have a very important role in the development and improvement of organizational citizenship behavior. The present paper examines the effect of organizational justice on the organizational citizenship behavior of the personnel of the Islamic Azad University of Tabriz. The research sample included 246 employees (staff and faculty members) who were chosen using stratified random sampling. The statistical methods of Pearson&rsquo;s correlation coefficient test and multiple regression (simultaneous) test were used to analyze the data. The results show that organizational justice has a significant relationship with each of the different dimensions of the organizational citizenship behavior. Manuscript profile
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  95 - Identification and Evaluation of Staffs’ Organizational Citizenship Behavior Process
  Hosseyn Samadi Miyarkalai Hasanali Aghajani Hamzeh Samadi Miyarkalai
  Organizational citizenship behavior is the tendency and motivation of employees to go beyond the formal obligations of the job in order to help each other, to align individual interests with organizational interests, and to have real interest in the organization&rsquo;s More

  Organizational citizenship behavior is the tendency and motivation of employees to go beyond the formal obligations of the job in order to help each other, to align individual interests with organizational interests, and to have real interest in the organization&rsquo;s overall missions and activities. The main purpose of the present research is identification and evaluation of organizational citizenship behavior of Bahnamir Education and Training Administration staff and teachers. The statistical population of the study includes 387 persons of Bahnamir City Education and Training Administration staff and teachers, and the sample size includes 172 staff members and teachers. The data were collected by using Neihoff and Moorman&rsquo;s (1993) standard questionnaire. We analyzed the data by SPSS and LISREL software. The results showed that organizational citizenship behavior and all of the evaluated dimensions, namely altruism, courtesy, generosity, consciousness, and civic virtue are in desirable status and there is a significant relationship among them. Consideing the stated results, enhancement of this set of behaviors within organizations causes the increase in organizational performance and effectiveness level, by encouraging effective and efficient organizational performance. &nbsp; Manuscript profile
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  96 - The Role of Psycho-Social Needs in the Relation between Job Demands and Positive Behavioral Performance
  Mohsen Golparvar Zahra Adibi sedege Alzahramadanifar Faheme Abdoli
  The main purpose of this research was to investigate the moderating role of psycho-social needs in the relationships between job demands and organizational citizenship behaviors, task performance, and creativity. The statistical population included the employees of a co More

  The main purpose of this research was to investigate the moderating role of psycho-social needs in the relationships between job demands and organizational citizenship behaviors, task performance, and creativity. The statistical population included the employees of a company affiliated to Ministry of Petroleum in Bandarabas, and from among them, 187 persons were selected using simple random sampling. The research instruments consisted of: needs questionnaire (Yamaguchi, 2003), job demands and task performance questionnaires (Babakas et al, 2009), creativity questionnaire (Tierney et al, 1999), and organizational citizenship behaviors questionnaire (Bukhari and Ali, 2009). The data were analyzed with the use of hierarchical regression analysis. Results revealed that need for affiliation moderates the relationship between role overload and ambiguity with task performance and organizational citizenship behaviors, and need for power moderates the relationship between role overload and ambiguity with creativity. Also, need for power moderates the relationship between role conflict with task performance, with creativity and organizational citizenship behaviors. The results of the current research revealed that needs could relate behavioral tendencies to job stresses. Manuscript profile
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  97 - Multiple Relationships between Perceived Organizational Justice and Adherence to Psychological Contracts with Organizational Citizenship Behaviors
  Ali Merdad Sara Ahmad pour Mohsen Golparvar
  The main purpose of this research was to study perceived organizational justice and adherence to psychological contracts with organizational citizenship behavior among employees. For this purpose, 280 subjects were selected through stratified random sampling, based on M More

  The main purpose of this research was to study perceived organizational justice and adherence to psychological contracts with organizational citizenship behavior among employees. For this purpose, 280 subjects were selected through stratified random sampling, based on Mitchell and Julie sample size table. The research method was descriptive and correlational. Research instruments consisted of organizational citizenship behavior questionnaire (Lee &amp; Allen, 2002), organizational justice (Niehoff &amp; Moorman, 1993) and psychological contracts (Rousseau, 1995). The data were analyzed by Pearson correlation and simultaneous and stepwise regression. Results indicated that there was a significant relationship between perceived organizational justice in all three dimensions distributive, procedural, interactional and adherence to psychological contracts in two dimensions transactional and relational, with Organizational citizenship behavior toward coworkers and organization (P&le;0.01). Also, the results of the regression analysis showed that adherence to transactional psychological contracts, distributive justice and interactional justice has explained 45.7 % of variance in organizational citizenship behavior. Finally, we can conclude that perceived organizational justice and adherence to psychological contracts are important predictive factors of organizational citizenship behaviors. Manuscript profile
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  98 - The Effect of Human Resource Flexibility on Organizational Effectiveness with Respect to Organizational Citizenship Behavior: Iran Insurance Company
  Saeed Sehat Behrooz Izadpanah Aghil Ghorbani Paji
  10.30495/qjopm.2019.665038
  Today, Human Resource (HR) is regarded as one of the essential corporate capitals especially among service companies like insurance companies. Given the role that HR plays in achieving organizational effectiveness, HR managers have always focused on maximizing HR Organi More

  Today, Human Resource (HR) is regarded as one of the essential corporate capitals especially among service companies like insurance companies. Given the role that HR plays in achieving organizational effectiveness, HR managers have always focused on maximizing HR Organizational effectiveness.&nbsp; Hence, the aim of the current study was to examine the effect of HR flexibility on the organizational effectiveness of Iran Insurance Company with respect to organizational citizenship behavior. Based on sample of 100 was selected from a population of &hellip;.. The research data were collected using a questionnaire which was piloted to verify its content validity through convergent and divergent validity. Further, its reliability was assessed via Cronbach's alpha and composite reliability (CR) and reliability of factors was measured through factor loading. The data in this study were analyzed via Confirmatory Factor Analysis and variance-based Structural Equation Modeling using Partial Least Squares Method. The SPSS and Smart-PLS software were employed in the analyses. The findings verified the significant effect of HR flexibility on organizational effectiveness (t=9/478) and on organizational citizenship behavior (t=28.894). Moreover, significant correlation was found betweenv organizational behavior and organizational effectiveness (t=2.092). The findings from the Sobel test revealed that organizational citizenship behavior could account for approximately 17% of the effect of HR flexibility on organizational effectiveness (t =0.154) and that intensity is significantly correlated with organizational effectiveness (0.1730). Manuscript profile
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  99 - Investigating the Relationship between Spirituality in the Workplace and Organizational Citizenship Behaviors in Kerman Martyr Organization
  amin nikpour Alireza Manzari Tavakoli Seyyed Mohammadreza Hosseininezhad
  In the present era, the importance of the citizens as one of the vital resources of organizations has been perceived. Accordingly, their behavior can also be of importance. For this reason, many researchers have analyzed the citizenship behavior. On the other hand, the More

  In the present era, the importance of the citizens as one of the vital resources of organizations has been perceived. Accordingly, their behavior can also be of importance. For this reason, many researchers have analyzed the citizenship behavior. On the other hand, the workplace is one of the factors that play a role in organizational citizenship behavior. Therefore, the purpose of the present research is to determine the relationship between spirituality in the workplace and organizational citizenship behavior among the personnel of Kerman Martyr Organization. The research is of descriptive-correlational type carried out as a survey. The statistical population consists of the personnel of Kerman Martyr Organization during 1389(2010). Random samplying was used to select 190 people as the subjects. In order to analyze the data, descriptive and inferential statistics were used. The data collection device for spirituality in the workplace was the standard questionnaire of Milliman et al, and to gather the data on organizational citizenship behavior, a researcher-devised questionnaire was used. The findings indicate that there is a significant relationship between the variables-spirituality in the workplace, sense of community, and alignment with the organization&rsquo;s values-and organizational citizenship behavior. &nbsp; &nbsp; Manuscript profile
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  100 - Evaluating the Impact of Organizational Identity and Organizational Culture on Organizational Citizenship Behavior through Presenting an Appropriate Model
  Kiumars Niazazari Maryam Taghvaee Yazdi Azam Mohammadi Alborzi Mohammadi Alborzi
  The aim of this study was to evaluate the impact of organizational identity and organizational culture on organizational citizenship behavior. The statistical population included all directors, deputies, heads and experts of Tehran Education Administration during the ye More

  The aim of this study was to evaluate the impact of organizational identity and organizational culture on organizational citizenship behavior. The statistical population included all directors, deputies, heads and experts of Tehran Education Administration during the years 2014-15, totaling 500 people, from among whom 217 were selected as the research sample, based on Morgan table and through the use of random stratified sampling technique. For data collection, Cheney standard questionnaire of corporate identity, Robins&rsquo; organizational culture questionnaire, and Podsakoff&rsquo;s questionnaire of organizational citizenship behavior were used. For descriptive statistics and frequency, SPSS software was used, and for inferential statistics, Smart PLS was applied. In the present study, the confidence coefficient was 95%. The findings showed that organizational identity and organizational culture have a significant positive effect on creating organizational citizenship behavior. The results indicated that organizational identity organizational culture have the greatest impact on "conscientiousness" dimension and the least impact on "respect" dimension of organizational citizenship behavior. Obtaining the value of 0.735 for GOF shows that the overall fitness of the model is acceptable and on the continuum ranging from weak to average to strong, it is on the strong side.&nbsp; Manuscript profile
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  101 - Spiritual Leadership Effectiveness Model Based on the Achievement of Organizational Behavior and Staff Productivity
  Mehdi Alahverdizadeh Reza Khodaie Mahmoodi
  Research findings have supported the effectiveness of Spiritual Leadership Model at both individual and team levels in the raising production rate, organizational commitment, employee satisfaction and sales growth.&nbsp; The purpose of this study was, thus, to evaluate More

  Research findings have supported the effectiveness of Spiritual Leadership Model at both individual and team levels in the raising production rate, organizational commitment, employee satisfaction and sales growth.&nbsp; The purpose of this study was, thus, to evaluate the effect of Spiritual Leadership based on the achievement of organizational citizenship behavior and productivity of employees. To serve the purpose, six null hypotheses were formulated in this correlational research study. The participants included all the employees working at Tabriz municipality. We gleaned the research data using five questionnaires measuring the research variables. The questionnaires were all validated in a pilot study. The collected data were analyzed based on modeling route - a structure in the form of partial least squares approach. The results showed that Spiritual Leadership both had positive effects on organizational citizenship behavior and employee productivity. Manuscript profile
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  102 - The Relation between Social Capital and Organizational Citizenship Behavior
  Ali Jahangiri Mehrnoush Qopranlou Mostafa Hajzadeh
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  103 - Analyzing the environmental impact of Ardabil municipality's performance in the sustainable development of historical contexts in order to preserve natural ecosystems
  Behnam Joudi Marzieh Mogholi Ahmadali Khorrambakht
  The urban historical fabric is part of the history and memory of a city. With the development of cities and the increase of biological-environmental problems in all areas of cities, historical textures and natural ecosystems have faced special environmental problems due More

  The urban historical fabric is part of the history and memory of a city. With the development of cities and the increase of biological-environmental problems in all areas of cities, historical textures and natural ecosystems have faced special environmental problems due to the weakness in providing urban services. Based on this, the behavior of environmental citizenship as a concept affecting the reduction of environmental problems in historical urban areas has been noticed by planners. The aim of the current research is the effect of the municipality's performance in the sustainable development of historical contexts on environmental citizenship behavior with an emphasis on trust and place-attachment and preservation of the natural ecosystems of Ardabil. The present study is practical in terms of purpose and descriptive-analytical in terms of method, and questionnaires of municipal performance and environmental citizenship behavior were used to collect information. The statistical population of this research is all the residents of the historical context of Ardabil city, and the required sample size was 383 residents using Cochran's formula and selected by available sampling method. Also, the validity and reliability of the data analysis was done with the method of structural equation modeling in LISREL software. According to the positive coefficients obtained from this model, the T value for research relationships based on the data of this model, which were more than 1.96, have a positive and significant effect on environmental citizenship behaviors. Manuscript profile
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  104 - The role of mediator of knowledge sharing in relation to organizational citizenship behavior with organizational agility
  kolsumm nami Rahimeh molaeisirooyi
  10/jtihr.2022.1940128.1048
  The purpose of this study was to investigate the role of mediator of knowledge sharing in relation to organizational citizenship behavior with organizational agility in second grade secondary school girls. The research method was applied in terms of purpose and in terms More

  The purpose of this study was to investigate the role of mediator of knowledge sharing in relation to organizational citizenship behavior with organizational agility in second grade secondary school girls. The research method was applied in terms of purpose and in terms of data collection, a descriptive-survey type correlation was used. Structural transactions model was used. For this purpose, a sample of 245 subjects was selected from among high school secondary schoolgirls using a complete census as a statistical sample. To collect data, the agility questionnaire of Sharifi Organization and Zhang (2000), Alabah Knowledge Sharing Questionnaire, Liao, Lee &amp; Leo (2013), Raf's Questionnaire Tarh Shahrvandi, Podosakov et al. (1990). To assess the validity of the questionnaire, content validity was used to determine the reliability of the Cronbach's alpha coefficient, which was 0.87, 0.76, 0.84, respectively, for data analysis Lisrel 8.54 and spss22 software were used. The results of research hypotheses showed that organizational citizenship behavior with knowledge sharing in schools has a direct and significant relationship, knowledge sharing with organizational agility in schools has a direct and significant relationship, organizational citizenship behavior with agility An organizational relationship in schools has a direct and meaningful relationship as well as knowledge sharing as a mediator in the relationship between citizenship behavior Manny had with organizational agility and the study was approved general pattern Manuscript profile
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  105 - Studying The Mediating Role Of Self-Efficacy In The Relationship Between Organizational Citizenship Behavior And Teaching Quality (Case Study: Primary Schools’ Teachers In Noorabad Mamasani)
  Nima Shahidi Siroos Hadadnia
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  106 - The Relationship between Social Capital and Innovative Working Behavior with the Mediating Role of Cyber Citizenship Behavior in Mazandaran Province Education Department
  Maryam Taghvai Seyedeh Robina Mirghasemi Mehrno Kiomars Katir Pasha
  The purpose of this study was to determine the relationship between social capital and innovative working behavior with the mediating role of cyber citizenship behavior (Case study: Mazandaran Province Education Department). This research is a descriptive-correlational More

  The purpose of this study was to determine the relationship between social capital and innovative working behavior with the mediating role of cyber citizenship behavior (Case study: Mazandaran Province Education Department). This research is a descriptive-correlational method for collecting field data and descriptive. The statistical population consisted of all employees of Mazandaran Province General Education Department (326) who were selected as sample size using Krejcie and Morgan table and stratified random sampling method of 181 persons. Data were collected using Unix and Boulain (2000) standard questionnaires of social capital, Johnson's innovative work behavior (2000) and UNESCO cyber citizenship behavior (2016). The validity of these questionnaires was confirmed by experts. Reliability was calculated by Cronbach's alpha coefficient (social capital 0.86, innovative work behavior 0.82 and cyber citizenship 0.87%). Descriptive and inferential statistics were used for data analysis using Spss and Lisrel software. The results showed that there is a relationship between social capital and innovative working behavior with the mediating role of cyber citizenship behavior of the employees of Mazandaran Province Education Department. Manuscript profile
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  107 - Investigating the Social Media Interactions in Attention to Citizenship Behaviors
  Ali Jafari
  10.30495/uss.2023.706772
  The purpose of this study is to investigate the social interactions of the media in relation to citizenship behaviors. In terms of purpose, the present study is applied, and in terms of data collection method, the research method is survey. The statistical population of More

  The purpose of this study is to investigate the social interactions of the media in relation to citizenship behaviors. In terms of purpose, the present study is applied, and in terms of data collection method, the research method is survey. The statistical population of the present study consists of all citizens over 18 years of age in tehran in 2021, whose number is over 115,000 people. Cochran's formula is used to determine the sample size and the sample is equal to 384 people. The sampling method is a multi-stage cluster. Data were analyzed by SPSS software and regression coefficient was used to analyze the hypotheses. The findings of the research show that social interactions in the national media and social media have a significant positive effect on paying attention to citizenship behaviors. But social interactions in local media have no effect on citizen behavior. The correlation coefficient between social interactions in the media with regard to citizenship behaviors is equal to 0.65 and the coefficient of determination is equal to 0.42. In other words, it can be said that 0.42 changes in attention to citizenship behaviors are determined by social interactions in the media, and 0.58 are determined by other variables. Also, the results show that social interactions in national media 0.38 and social interactions in social media 0.57 predict changes in attention to citizenship behaviors. Manuscript profile
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  108 - Examine the effect of scientific optimism and organizational-citizenship behavior (OCB) and the mediating role of organizational commitment on the job motivation of high school teachers (Ramhormoz)
  abdallah mackvandi frah naderi behnam makvandi Reza Pasha parvin Ehtesham zadeh
  The aim of this study was to present to examine effect of scientific optimism and organizational citizenship behavior and the mediating role of organizational commitment on the job motivation of teachers.The statical population of this study consists of all high school More

  The aim of this study was to present to examine effect of scientific optimism and organizational citizenship behavior and the mediating role of organizational commitment on the job motivation of teachers.The statical population of this study consists of all high school teacher in Ramhormozcity in the acadaemic year of 2016-2017. Their number is 701. The sample was 250 (125female and 125 male) teachers,using the Korgesi and Morgan's tables were selected and they selected by stratified random sampling method, in the academic year of 2016-2017. The study was applied and research method was correlation using structural equations.The measurement tools used were Herzberg Job Motivation Questionnaire(1966),Hoy Scientific Optimism Questionnaire(2005),Oregon and Kanovsky(1996) OCB Questionnaire(1996),and Allen and Meyer(1990) Organizational Commitment Questionnaire.The data were analyzed using SPSS and Amos18 software and Coefficients and structural equation modeling were used for data analysis.The findings in the direct paths of the model indicated significant positive direct effect of scientific optimism on emotional commitment, significant positive direct effect of citizenship behavior on different aspects of organizational commitment (emotional and normative), significant direct effect of scientific optimism and organizational citizenship behavior on teachers' motivation, positive direct effect of emotional commitment and significant negative direct effect of continuous commitment on job motivation.Also in the intermediary path of the model,scientific optimism had positive indirect effects on job motivation, through emotional and normative commitment. Citizenship-organizational behavior had positive indirect and negative indirect effects on job motivation, respectively through emotional and normative commitment and a good fit analysis was created for the final model Manuscript profile
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  109 - The relationship between ethics and organizational citizenship behavior using structural equation modeling in Mazandaran University staff
  طهمورث حسنقلی پور معصومه تدریس حسنی اکبر رحیمی پور فاطمه علی پور
  organizational citizenship behavior such modern concepts of management that has many individual and organizational effectiveness. Understanding of this type of behavior and develop strategies to improve organizational activities plays an important role. Accordingly, the More

  organizational citizenship behavior such modern concepts of management that has many individual and organizational effectiveness. Understanding of this type of behavior and develop strategies to improve organizational activities plays an important role. Accordingly, the present study was to investigate the relationship between ethics and organizational citizenship behavior has Mazandaran University. The population of the research staff at the University of Mazandaran up, a total of 544 persons, of which 253 persons after the pre-test and Cronbach's alpha through Cochran formula is chosen as an example of research. Standard of work ethic questionnaire Gregory C. Petty (1990) and organizational citizenship behavior questionnaire using a mix of Oregon and Ryan (1995) and Pvdsakf and Mac Kvzny (2006). Cronbach's alpha questionnaire 0/75and 0/80 work ethic and organizational citizenship behavior were obtained. For data analysis and structural equation modeling, LISREL software is used. Structural equation modeling results indicated a significant relationship between work ethic and organizational citizenship behavior exists between business ethics and conduct outreach, generosity, loyalty, integrity, citizenship, self-growth, there is a significant relationship between obedience. Manuscript profile
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  110 - Explaining the Quality of Work Life of Employees of Guilan Construction Engineering Organization Based on Positive Organizational Behavior, Personality and Organizational Citizenship Behavior
  Shahin Sadeh Hamidreza Rezaee Kilidbari
  This study aims to explain The quality of work life of employees of Gilan Provincial Engineering Organization is based on positive organizational behavior, personality and organizational citizenship behavior. The method of this research is descriptive and is considered More

  This study aims to explain The quality of work life of employees of Gilan Provincial Engineering Organization is based on positive organizational behavior, personality and organizational citizenship behavior. The method of this research is descriptive and is considered as a practical purpose. The statistical population of this research includes employees of Guilan Construction Engineering Organization and the method of sampling is simple random. The data gathering method in this research is field survey of this questionnaire. To assess the validity of the research tool, the content validity method and reliability test were used from the Cronbach's alpha coefficient. Finally, for analyzing the data and testing the research hypotheses, structural equation modeling was used with smart pls 2 software. The results of data analysis showed that positive organizational behavior, personality and organizational citizenship behavior had a positive effect on the quality of work life of employees and explained 86.4% of employees' quality of work life. Manuscript profile
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  111 - The Effect of Employees' Political skill on Organizational Citizenship Behavior (Case Study: General Directorate of Sports and Youth in Guilan province)
  Sajjad Salehi-Kordabadi M. Rezaei Ismaeil Salehi-Kordabadi
  Abjective: The main abjective of this study is evaluating the effect of political skill on organizational citizenship behavior in General Directorate of Sports and Youth in Guilan provinc.Methodology: The research method is descriptive-analytical of the applied type. Th More

  Abjective: The main abjective of this study is evaluating the effect of political skill on organizational citizenship behavior in General Directorate of Sports and Youth in Guilan provinc.Methodology: The research method is descriptive-analytical of the applied type. The statistical population of the study is the managers of the General Directorate of Sports and Youth in Guilan province, the heads, deputies and employees of the provincial governorates of Guilan province with 297 people. The sampling method was random and by using Cochran's formula, the sample size was 184.Results: The results of the test of research hypotheses and analyzes using regression analysis indicated that the political skill and its dimensions (networking ability, interpersonal influence, social consciousness, obvious intimacy) affect the employees organizational citizenship behavior. The level of the corresponding beta coefficient of political skill and its dimensions to the organizational citizenship behavior of the employees were: +/- 769, +/- 725, +/- 501, +/- 567, +, +/- 686.Conclusion: It can be said that one of the effective variables for the appearance of organizational citizenship behaviors is the level of employee's political skill. Manuscript profile
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  112 - Effect of McClelland's needs on organizational Citizenship behavior and informal accountabillity through the mediation individual accountability.
  Rahime pourheydar javad keyhan Mohammad Hassani
  This study was conducted with the aim of investigation‌ effect McClelland's needs on organizational Citizenship behavior and informal accountabillity through ‌ the mediation individual accountability. The research method was correlation from the type of structure equati More

  This study was conducted with the aim of investigation‌ effect McClelland's needs on organizational Citizenship behavior and informal accountabillity through ‌ the mediation individual accountability. The research method was correlation from the type of structure equation modeling. The statistical population was all staff of education and training administration in western Azarbaijan Province.(250 members). Sampling method was relative random sampling. Sample size was 196 staff. McClelland Astyrz and Braunstein&rsquo;s needs questionnaire (1979) and measuring Poodsakoof citizenship behavior (1990), individual accountability of Hochwarter (2005), also informal accountability of Hall, Royle, Hoch Warter (2008) was used. Data analysis processing were done using AMOS software. The results showed that pattern has proper fit with research data. These paths: Need for affiliation with citizenship behavior (&beta;=0.51), and with individul accountability (&beta;=0.46), and with informal accountability (&beta;=0.53), Need for power with citizenship behavior (&beta;=0.54), and with individual accountability (&beta;=0.43), and with informal accountability (&beta;=0.35), Need for Achievement with citizenship behavior (&beta;=0.46), and individual accountability (&beta;=0.467), and with informal accountability (&beta;=0.61) in P&lt;0.05 are significant. Also the mediating role of individual accountability in relation between three needs with informal accountability and citizenship behavior was confirmed. The most important conclusion of this research was that with reinforcement of the individual accountability of staff through responding McClelland Needs can promote informal accountability and organizational citizenship Manuscript profile
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  113 - The Relationship Between Spirituality in the Workplace and Employee Commitment with Respect to the Mediating Role of Organizational Citizenship Behavior and the Moderating Role of Emotional Intelligence
  Alireza Mazidi Fatemeh Janginia
  10.30495/msds.2022.1951808.1037
  The purpose of this study was to investigate the relationship between spirituality in the workplace and employee commitment with respect to the mediating role of organizational citizenship behavior and the moderating role of emotional intelligence in Golestan Central Br More

  The purpose of this study was to investigate the relationship between spirituality in the workplace and employee commitment with respect to the mediating role of organizational citizenship behavior and the moderating role of emotional intelligence in Golestan Central Broadcasting. The present study was conducted using descriptive / survey and correlation methods. The statistical population was all employees of Golestan Broadcasting Center, which numbered 400 people. Using Krejcie and Morgan's table, 196 people were determined as the sample size and the sampling method was simple random. The research data were collected by the library and field methods and the tools used were the standard questionnaires of spirituality in the workplace "Milliman et al", the standard questionnaire of employee commitment "Meyer and Allen", the standard questionnaire of organizational citizenship behavior "Podsakoff", and the standard questionnaire of emotional intelligence. "Bradbury and Graves." The reliability of the questionnaires was calculated using Cronbach's alpha method for workplace spirituality questionnaire 0.835, employee commitment questionnaire 0.864, organizational citizenship behavior questionnaire 0.823, and emotional intelligence questionnaire 0.856, and the validity of the instrument was confirmed by the convergent validity method. Also, data analysis was performed using the structural equation modeling method and Smart-PLS software, which shows the significance of all hypotheses, and in general, the research hypotheses have been confirmed. Manuscript profile
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  114 - Investigating the Effect of Cultural Intelligence on Employee Job Satisfaction with the Mediating Role of Organizational Citizenship Behavior (Study Case: South Aluminum Industries Complex Company)
  Adel Koulak Mokhtar Ranjbar Hassan Soltani
  10.30495/msds.2023.1982623.1132
  The purpose of this research is to investigate the effect of cultural intelligence on employee job satisfaction, with the mediating role of organizational citizenship behavior in the South Aluminum Industries Complex. This research is in the category of quantitative-sur More

  The purpose of this research is to investigate the effect of cultural intelligence on employee job satisfaction, with the mediating role of organizational citizenship behavior in the South Aluminum Industries Complex. This research is in the category of quantitative-survey research, and the required data has been collected using a questionnaire. The statistical population of the study includes all the employees of the South Aluminum Industries Complex (SALCO) in the number of 2300 people, using stratified random sampling method, 340 people were investigated as a statistical sample. In order to analyze the research data, structural equation modeling methods and Smart PLS software were used. The results show that cultural intelligence significantly affects the job satisfaction of employees of the South Aluminum Industries Complex. Also, organizational citizenship behavior has a significant effect on job satisfaction. In addition, organizational citizenship behavior as a mediating variable significantly affects the relationship between cultural intelligence and the job satisfaction of employees of South Aluminum Industries Complex. Manuscript profile
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  115 - Development of the Relationship Model of Psychological Capital and Organizational Citizenship Behavior with the Mediation of job Self-efficacy in Sustainable Organizations
  Saeid Yousefzadeh
  The purpose of the current research was to develop a relationship model of psychological capital and organizational citizenship behavior with the mediation of job self-efficacy in sustainable organizations. The research method was a descriptive correlation. The statisti More

  The purpose of the current research was to develop a relationship model of psychological capital and organizational citizenship behavior with the mediation of job self-efficacy in sustainable organizations. The research method was a descriptive correlation. The statistical population of the research included all the employees of the Sports and Youth Department of Gorgan city in 1402, of which 200 people were selected and participated in the research by available sampling method. Data were collected using Luthans et al.'s psychological capital questionnaire (2007), Riggs and Knight's (1994) job self-efficacy, and Podsakoff et al.'s (1990) organizational citizenship behavior and Pearson's correlation coefficient method and structural equation analysis using SPSS software version 24 and Imus software were analyzed. The results showed that there is a positive and significant correlation between psychological capital and job self-efficacy (r=0.49), psychological capital with organizational citizenship behavior (r=0.51), and job self-efficacy and organizational citizenship behavior (r=0.41). There is a level of 0.01. Also, the psychological capital model has a good fit with organizational citizenship behavior with the mediating role of job self-efficacy. Based on the results, since psychological capital and job self-efficacy have a special role in promoting organizational citizenship behaviors and the productivity and efficiency of sustainable organizations, it is necessary for the managers of these organizations, to pay special attention to the importance of these factors, to provide the necessary conditions for their promotion in the form of in-service programs. Provide employees. Manuscript profile
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  116 - Investigate effected factors on development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran
  Mehdi Mihandoost Amirmohsen Madani Serajeddin Mohebbi
  The aim of the current applied, descriptive and correlational study was to investigate effected factors on development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran. The research population comprised 2500 employees in Tax Affairs Org More

  The aim of the current applied, descriptive and correlational study was to investigate effected factors on development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran. The research population comprised 2500 employees in Tax Affairs Organization in Iran out of whom a sample 322 was randomly selected, based on Morgan Table, to participate in the study. The research data were collected using a researcher-made five-point level Likert scale questionnaire comprising 3 factors and 48 items tapping the participants&rsquo; responses were. Therefore, 350 questionnaires were distributed among members of the target population. Having distributed and collected the questionnaires, we analyzed descriptively and inferentially. Descriptively, features like absolute and relative frequency, mean, standard deviation and variance of background and main variables were estimated. Inferentially, correlational tests, multiple regression and spirman used indicated that spirituality, social responsibility; religiosity had a significant effect on development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran. Manuscript profile
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  117 - Investigation the effect of cultural factors on Islamic citizenship behavior in Tehran
  Mohsen Naebi
  The aim of the current applied, descriptive and correlational study was to investigate effect of cultural factors on Islamic citizenship behavior in Tehran. The research population comprised 2500 students of the Tehran out of whom a sample 400 was randomly selected, bas More

  The aim of the current applied, descriptive and correlational study was to investigate effect of cultural factors on Islamic citizenship behavior in Tehran. The research population comprised 2500 students of the Tehran out of whom a sample 400 was randomly selected, based on Morgan Table, to participate in the study. The research data were collected using a researcher-made five-point level Likert scale questionnaire comprising 6 factors and 29 items tapping the participants&rsquo; responses were. Therefore, 308 questionnaires were distributed among members of the target population. Having distributed and collected the questionnaires, we analyzed descriptively and inferentially. Descriptively, features like absolute and relative frequency, mean, standard deviation and variance of background and main variables were estimated. Inferentially, correlational tests, multiple regression and F-Test used indicated that cultural factors had a significant effect on Islamic citizenship behavior in Tehran. Manuscript profile
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  118 - Design a qualitative model for the development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran
  Mehdi Mihandoost Amirmohsen Madani Serajeddin Mohebbi
  The aim of this study was to design a qualitative model for the development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran. The statistical sample in the qualitative section included all university experts and experts in the field of More

  The aim of this study was to design a qualitative model for the development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran. The statistical sample in the qualitative section included all university experts and experts in the field of management &amp; psychology science, which was equal to 20 people. The research instrument consisted of researcher-made coding sheets whose validity was confirmed by Delphi group members and its reliability was calculated by P-Scott criterion of 0.95. Findings showed that the factors related to the model of the development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran related to the were identified in the form of 5 categories and 43 concept codes. Strategies (3 categories), contextual conditions (2 categories), intervening or mediating conditions (3 categories) and consequences (2 categories). In general, it can be concluded that using the findings of the study, it is possible to formulate comprehensive and diverse programs of development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran in "macro", "medium" and "operational" strategies to develop political culture in Communication &amp; culture organization. To be obtained in the country. Manuscript profile
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  119 - Reflection on the role of organizational culture in improving the organizational citizenship behavior of justice employees in Fars province
  bahare Behrouzmanesh marzieh yarizanganeh
  The purpose of this study is to investigate the role of organizational culture on improving organizational citizenship behavior among employees of the judiciary in Fars province. The present study is correlational in nature and descriptive method and applied in terms of More

  The purpose of this study is to investigate the role of organizational culture on improving organizational citizenship behavior among employees of the judiciary in Fars province. The present study is correlational in nature and descriptive method and applied in terms of purpose and has been conducted as a survey. The statistical population of the study was all employees of the judiciary in Fars province (300 people) in 1400. Of these, 251 (83.66%) participated in this study. In order to collect data, Denison Organizational Culture Questionnaire (2000) with reliability (&alpha; = 0.959) and Organ and Kanofsky (1996) Organizational Citizenship Behavior Questionnaire with reliability (&alpha; = 0.714) were used. Descriptive statistics was used to analyze the data. And inferential (including Spearman correlation and multivariate regression tests, path analysis) and structural equation modeling method was used to present the model. The results showed that there is a positive and significant relationship between organizational culture and organizational citizenship behavior (0.01). The results of multivariate linear regression also showed that among the dimensions of organizational culture, participatory order (&beta; = 0.41) and flexibility (&beta; = 0.31) are the most important predictors of organizational citizenship (0.01). The results also showed that there is no significant relationship between mission culture as one of the dimensions of organizational culture and organizational citizenship behavior. As a result, the managers of justice can improve and increase the incidence of organizational citizenship behaviors by the employees of this organization by creating desirable effects in the organizational culture. Manuscript profile
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  120 - The Relationship between Workplace fun with Organizational Citizenship Behavior Regarding the Role of Organizational Learning in Sports Teacher of Kermanshah
  پیمان محمدی بابازیدی شهاب بهرامی سلمان محمدی بابازیدی
  Abstract&nbsp; The purpose of this study was to investigate the relationship between Workplace fun and organizational citizenship behavior with respect to the role of organizational learning mediation. The present study is descriptive and correlational. The statistical More

  Abstract&nbsp; The purpose of this study was to investigate the relationship between Workplace fun and organizational citizenship behavior with respect to the role of organizational learning mediation. The present study is descriptive and correlational. The statistical population of the study consisted of all staff (240 persons) of Sports Teacher of Kermanshah province. Sampling method was random-clustered and 173 individuals were selected as sample. The research instrument was the Organizational Citizenship Behavior Questionnaire Podsakov and Mackenzie (1990), Workplace fun questionnaire in McDowell's (2004) and Neife's Organizational Learning Questionnaire (2001). In descriptive statistics, descriptive tables and descriptors were used to describe the demographic and descriptive characteristics of the research. The elasticity and skew indices are used to investigate the distribution of data (natural or abnormal) and to investigate and answer the research questions, compilation of the model, and the structural model of SPSS software version 24 and Smart PLS version 3.0 (because the number of samples in this study is less than 200 people, this software was used). The results of this study showed that there is a meaningful relationship between Workplace fun with organizational citizenship behavior considering the role of organizational learning mediation among of sport Teacher in Kermanshah. Organizational learning for intercultural communication in work and citizenship behavior, mediator role it is a minor type of mediator. it is suggested that measures be taken to extend the workforce to employees. &nbsp; Manuscript profile
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  121 - The Structural Relationship between Citizenship academic Behaviors and Ethical climate school: The Mediating Role of positive youth development
  fateme azadi dehbidi Farhad Khormaei
  This study aimed to investigate the structural relationship between school ethical climate and academic citizenship behaviors with the mediating role of positive youth development. The research adopted a correlational design by using the structural equation modeling to More

  This study aimed to investigate the structural relationship between school ethical climate and academic citizenship behaviors with the mediating role of positive youth development. The research adopted a correlational design by using the structural equation modeling to explore the relationship between variables. The statistical population consisted of first and second-grade high school students of the city of Shiraz, from which 671 high school students (293 boys and 378 girls) were selected using a multistage random cluster sampling method. They completed the School Ethical Climate Scale )Schulte et al., 2002), the Positive Youth Development Scale (Geldhof et al., 2014), and the Academic Citizenship Behaviors Scale (Goolparvar, 2011). Data were analyzed by using the structural equation modeling. According to the findings, school ethical climate and positive youth development had a direct and positive effect on academic citizenship behaviors. In addition, the school&rsquo;s ethical climate had a direct and positive effect on positive youth development. The results of the bootstrap test showed that positive youth development plays a mediating role in the relationship between school ethical climate and academic citizenship behaviors. This means that school&rsquo;s ethical climate predicts academic citizenship behaviors positively, through the mediating role of positive youth development. Accordingly, it can be claimed that the school&rsquo;s ethical climate increases academic citizenship behaviors among students by promoting their positive youth development. Manuscript profile
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  122 - Examining the effect of organizational silence on social loafing of employees (Case study: Tehran Municipality’s employees)
  Somayeh Mashhadi Tafreshi Mahrokh Mokhtaran
  Social loafing is a phenomenon investigated since 1913. Although this phenomenon has been studied for so long, recent technological advances have provided a great opportunity for further study. The purpose of this study is to investigate the effect of organizational sil More

  Social loafing is a phenomenon investigated since 1913. Although this phenomenon has been studied for so long, recent technological advances have provided a great opportunity for further study. The purpose of this study is to investigate the effect of organizational silence on organizational commitment, organizational citizenship behavior and social loafing. The present research is descriptive-survey method. The statistical population is the employees of Tehran municipality. Sample collection was based on a convenience sampling approach. In sum, a total of 260 employees was collected and analyzed. A tool for measuring variables was a validated and reliable questionnaire. To analyze data, confirmatory factor analysis and structural equation modeling have been used to test the hypotheses. The results showed that submissive silence and affiliation silence have significant effects on organizational commitment and organizational citizenship behavior. Defensive silence has a significant effect on organizational commitment. Organizational commitment has a significant effect on citizenship behavior and social loafing. Finally, citizenship behavior has a significant effect on employee&rsquo;s social loafing. Manuscript profile
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  123 - Investigating relationship between CRM customer relationship and the quality of services provided in the bank with the mediating role of the citizen's citizenship behavior
  javid rakhshani zohreh madani somayeh saebnia
  The purpose of this study is to investigate the relationship between CRM customer relationship with the quality of services provided in the bank and the mediating role of organizational citizenship behavior in Bank Mellat Ardabil, which is applied in terms of purpose an More

  The purpose of this study is to investigate the relationship between CRM customer relationship with the quality of services provided in the bank and the mediating role of organizational citizenship behavior in Bank Mellat Ardabil, which is applied in terms of purpose and descriptive correlation. The statistical population of the study includes all employees of Bank Mellat branches in Ardabil, 250 people. The sample size was 184 using Cochran's formula, which were selected based on dependent sampling and standard sampling.A standard questionnaire was used to measure the variables. the validity of the questionnaire was diagnostic, convergent and divergent and the reliability of the questionnaire was assessed with Cronbach's alpha coefficient. The research model was tested based on the structural equation method and LISREL software. The results showed that the relationship between the two variables of CRM customer relationship and the quality of services provided in the bank is intensified by the variable of citizenship behavior of the organization that if the citizenship behavior of the organization increases this effect is stronger and if the citizenship behavior of the organization is weak This issue can be deduced based on the significance and direction of the effect of the organization's citizenship behavior. Manuscript profile
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  124 - The mediating role of Organizational identification in the relationship between social responsibility and Work engagement and organizational citizenship behavior
  Marzieh Heydari
  10.30495/hpsbjourna.2022.1957234.1084
  The aim of this study was to investigate the mediating role of organizational identification in the relationship between social responsibility and Work engagement and organizational citizenship behavior. In terms of applied purpose, research method is descriptive and co More

  The aim of this study was to investigate the mediating role of organizational identification in the relationship between social responsibility and Work engagement and organizational citizenship behavior. In terms of applied purpose, research method is descriptive and correlational and the statistical population of this study is made up of 400 teachers in the schools of Bowanat city in the academic year 1400-1999 in Fars province. To select the sample size using the Cochran's formula, a sample of 196 people was selected by stratified random proportion or volume. The Shuffle et al. (2006) Questionnaire on Organizational identification (Boyle et al., 2019), Social Responsibility (Carroll, 1991), and Organizational Citizenship Behavior (Oregon and Kanowski, 1996) were used to measure Work engagement. Using the technique of equation modeling, the use of research hypotheses on the analysis and exposure analysis. The research hypotheses were analyzed using structural equation modeling technique. The results showed that there is a positive and significant relationship between social responsibility and Organizational identification, Organizational identification with Work engagement and organizational citizenship behavior. It was also found that Organizational identificationplays a mediating role between social responsibility and Work engagement and organizational citizenship behavior. Manuscript profile
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  125 - Investigating the relationship between social capital and organizational citizenship behavior (Case study: Ardebil gas company)
  saeid besharati givi
  Abstract English: social capital is mainly based on social and cultural factors. There is a good platform for social ســرمایه, human capital and economic efficiency is the absence of physical and social capital and vice versa, the effectiveness of other assets in achiev More

  Abstract English: social capital is mainly based on social and cultural factors. There is a good platform for social ســرمایه, human capital and economic efficiency is the absence of physical and social capital and vice versa, the effectiveness of other assets in achieving development unlikely, and without social capital, during the development and evolution of cultural and economic ways, rugged and difficult . Organizational citizenship behavior is simply behavior that the desire and the will of the individual, and the explicit and directly through the official about the bonus system is not supposed to cum, but it makes the performance of the organization. In this article, initially with the study of social capital and organizational citizenship behavior of the relationship between them in the gas company of Ardebil province and study of the relationship between social capital and organizational citizenship behavior in the gas company of Ardebil province initially normal test being performed and the data because the data were from the normal Asprman correlation coefficient were used. The results showed a significant relationship between social capital and organizational citizenship behavior. Manuscript profile
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  126 - Investigating the Factors Causing the Formation of Organizational Citizenship Behavior (Case Study: staff of Academic Center for Education, Culture and Research of the University of Tehran)
  ام لیلا لشکری hamid ansari davar sheikhavandi talieh khademian
  Considering the fact that organizational citizenship behavior can be regarded as one of the most fundamental social and managerial issues, and as it has been studied in different circles as well as the significance of underlying factors of its formation, this research t More

  Considering the fact that organizational citizenship behavior can be regarded as one of the most fundamental social and managerial issues, and as it has been studied in different circles as well as the significance of underlying factors of its formation, this research tries to study those underlying factors in the of the Academic Center for Education, Culture and Research (ACECR) of the University of Tehran. This research is quantitative and conducted in a survey method. The required data was collected using a researcher-oriented questionnaire and library method. The study population consisted of all employees and experts and senior experts, middle managers and executives who worked at ACECR. All ACECR&rsquo;s staff are 260 employees including middle and high-ranking managers and senior experts were selected as the statistical community. As the final results reveal, based on the factors leading to the organizational citizenship behavior, it can be said that in the first priority, there was a lack of organizational justice. The second priority is the lack of suitable welfare and mental calmness, want of overtime allowance, low-interest loans as well as poor conditions of the workplace. The third priority focuses on lack of suitable management indicators. Manuscript profile
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  127 - Studying The Factors Related to Student Satisfaction in Interactions with The Staff of Urmia Nazlo Campus University
  Iraj mahmoudi Mehyar Mahmoudzadeh Salmasi
  10.30495/jscc.2023.1978186.2078
  The present research was conducted with the aim of investigating and studying the factors related to student satisfaction in interactions with the staff of nazlo urmia university. The research method is descriptive-survey and structural equations type. The statistical p More

  The present research was conducted with the aim of investigating and studying the factors related to student satisfaction in interactions with the staff of nazlo urmia university. The research method is descriptive-survey and structural equations type. The statistical population includes all graduate students of nazlo urmia university in the academic year 1401-1402. 259 students will be selected as a sample by random cluster sampling using morgan's table. In this research, according to the background of the subject, the questionnaire of students' satisfaction with the interaction with the staff was used to investigate the satisfaction status of postgraduate students from the interaction with the university staff. The questionnaire of students' satisfaction with interaction with employees is a researcher-made questionnaire designed to measure students' satisfaction with interaction with employees. This questionnaire has 35 questions and based on the likert scale with questions such as (when i go to the librarian, he welcomes my arrival with a smile and body language). Both descriptive statistics and inferential statistics were used to analyze the data. The results showed that the average level of students' satisfaction with university staff interactions was 2.83 with a standard deviation of 0.68, which is smaller than the statistical average (3) and this difference is significant at the 0.01 level; because (p&lt;0.01), so with 99% confidence, it can be said that the level of students' satisfaction with university staff interactions was lower than average (3). Based on the results of the research, it was determined that the factors of appearance, the ability to understand students' needs, strength, continuous presence at the workplace, facilitation of students' affairs, good manners and good manners, expertise, experience, ability in administrative affairs, organizational effectiveness, organizational commitment and organizational efficiency they have a positive and significant relationship with students' satisfaction from interactions with staff. Manuscript profile
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  128 - Relationship Demographic and Cultural Characteristics with Citizenship and Withdrawal Behaviors
  Naser Mirsepasi Gholamreza Memarzadeh Hosein Alipoor Mohammad Feizi
  &nbsp;&nbsp; The main purpose of this research is to reveal the differences of demographics and cultural characteristics in citizenship and avoidance of withdrawal behaviors.Primary problem of research is whether is exist significant differences between demographics cha More

  &nbsp;&nbsp; The main purpose of this research is to reveal the differences of demographics and cultural characteristics in citizenship and avoidance of withdrawal behaviors.Primary problem of research is whether is exist significant differences between demographics characteristics and contingency cultures in citizenship and withdrawal behaviors. The research method is based on a descriptive- Survey research and the statistical populationconsists of Iran public organization. Theoretical and Sequential sampling method is the basis of the choice of research environments. 21 organizations selected as research environments, then according to cochran sample volume method, 1392 questionnaires distributed among the sample members and1234completed questionnaire was collected. This questionnaire containing 38 questions and a questionnaire made by the researcher which is based on Likert Scale. The validity of questionnaire is confirmed by the authorities and the reliability coefficients calculated for organizational culture questionnaire 71%, for citizenship behavior 72%, and for avoidance of withdrawal Behaviors73%. The results of the statistical analysis (obtained from SPSS software) showed that there are significant difference among the demographics characteristics in citizenship behaviors and avoidance of withdrawal behaviors. Also observed, citizenship behaviors and avoidance of withdrawal behaviors has not equal importance in contingency cultures, and there are a significant relationship among the citizenship behaviors and avoidance of withdrawal behaviors. Manuscript profile
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  129 - The Effect of Dark Personality Traits on Organizational Citizenship Behavior through Incivility in the Workplace and Islamic Work Ethics
  , Majed Maharani Barzani, Mehrdad Sadeghi Ali Rashidpour
  The purpose of this research is to determine the effect of dark personality traits on organizational citizenship behavior through incivility in the workplace and Islamic work ethics. The present study was applied in terms of its purpose and descriptive in terms of corre More

  The purpose of this research is to determine the effect of dark personality traits on organizational citizenship behavior through incivility in the workplace and Islamic work ethics. The present study was applied in terms of its purpose and descriptive in terms of correlational data collection. The statistical population of this research was all the employees of Chaharmahal and Bakhtiari universities, whose number was 2255 people, according to the size of each university, a sample size of 660 people was selected using Cochran's formula, and the sample people were selected using the stratified sampling method. They were selected according to the size of each floor. The research tool was the standard questionnaire of the dark personality traits of Jones and Paulus (2014), the standard questionnaire of Islamic work ethics of Al-Dalimi &nbsp;(2020) and the standard questionnaire of organizational citizenship behavior of Lee and Allen (2002) and the standard questionnaire of incivility in the workplace by Cortina et al. (2001) that &nbsp;the validity of the questionnaires was examined based on the content form and structure validity and after the necessary terms the validity was confirmed and on the other hand the reliability of the questionnaires was 0.90 and 0.88 respectively with Cronbach's alpha method. 0.90 and 0.88 were estimated and data analysis was done with the help of structural equations in Warp software. The results of the research showed that dark personality traits have a negative and significant effect on organizational citizenship behavior through Islamic work ethics, and the coefficient of this effect was -0.22, and through incivility in the workplace, it has a negative and significant effect on organizational citizenship behavior. The coefficient of this effect was -0.80 and the direct effect on organizational citizenship behavior was also significant and negative. The coefficient of this effect was -0.70. Manuscript profile
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  130 - The Impact of Participative Strategic Planning, Strategic Flexibility and Change-Oriented Organizational Citizenship Behavior on Strategy Implementation
  Mehdi Ebrahimi Nejad bahram jabarzadeh carbasi
  By increasing the level of environmental change, strategic planning and it&rsquo;s correct and accurate implementation considered by the researchers, as a useful solution for maintaining competitive position and continuing the life of the organization. According to the More

  By increasing the level of environmental change, strategic planning and it&rsquo;s correct and accurate implementation considered by the researchers, as a useful solution for maintaining competitive position and continuing the life of the organization. According to the belief of many experts, planning and successful implementation of strategies requires the participation of all levels of the organization so that without their cooperation achieving this goal will face with numerous challenges. On the other hand, strategic flexibility and change-oriented organizational citizenship behavior are among the factors that play a significant role in strategy implementation. Accordingly, the purpose of this paper is to examine the effect of participative strategic planning, change-oriented organizational citizenship behavior, and strategic flexibility on the implementation of strategy in the small and medium sized industries. The research is a survey and the statistic sample is 243 employees and executives working in companies based in Kerman industrial areas and questionnaire was used for data collection. For data analysis, structural equation modeling method and AMOS software were used. Findings indicate that the participative strategic planning has a significant positive impact on strategic flexibility, change-oriented organizational citizenship behavior and strategy implementation. Findings also showed that strategic flexibility and change-oriented organizational citizenship behavior can lead to successful implementation of the strategy Manuscript profile
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  131 - The Link between Organisational Citizenship Behaviours and Open Innovation: A Case of Isfahan High-tech Sector
  VahidReza Mirabi Farshid maghsoodi Ganjeh Yaser Maghsoodi Ganjeh
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  132 - Evaluation of environmental effectiveness of educational programs on the Environmental skills of employees in an Iranian offshore oil company (Case Study: staff of Sirri Island)
  Farabi Mohammad mahboubeh fadavi Zahra Johari
  The purpose of this research was to investigate the effectiveness of the environmental education program based on the lecture and film screening method and the combined method (speech and film screening) on the environmental skills of Iran's continental shelf oil compan More

  The purpose of this research was to investigate the effectiveness of the environmental education program based on the lecture and film screening method and the combined method (speech and film screening) on the environmental skills of Iran's continental shelf oil company employees (case study: Siri Island employees). The statistical population included all 600 employees of the Iranian continental shelf oil company, Siri Island, of which 45 people were randomly selected and placed in three groups. This research is a semi-experimental method and a 20-item environmental skills questionnaire was used to collect the required data. The reliability of the questionnaire was also estimated using Cronbach's alpha coefficient of 0.85. Two levels of descriptive and inferential statistics of covariance analysis were used to analyze the data. The results showed that the scores of environmental skills were normal and in line with the hypothesis of the research which was based on the comparison of lecture teaching methods, film showing and combined method (lecture and film showing method). There was a significant difference in the scores of the three training methods in the post-exam stage, that is, the training was able to increase the environmental skills scores of the employees of Iran's continental shelf oil company, Siri Island, in the post-exam stage. Manuscript profile
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  133 - Designing a desirable model of organizational citizenship behavior based on the employee service compensation system
  majid jamshidi محمد جلال کمالی سعید صیادی نوید فاتحی راد mahdi Mohammad Bagheri
  Citizenship behavior increases productivity and customer satisfaction. a service compensation system can be effective in strengthening this behavior. this research was carried out with the aim of designing a desirable model of organizational citizenship behavior based o More

  Citizenship behavior increases productivity and customer satisfaction. a service compensation system can be effective in strengthening this behavior. this research was carried out with the aim of designing a desirable model of organizational citizenship behavior based on the employee compensation system. The existing research is applied in terms of purpose and descriptive correlation in terms of method. The statistical population of the research is all the employees of the General Department of Tax Affairs of Kerman province in 1400. The sample size was selected by a simple random sampling method and 186 people were selected using Morgan's table. The data collection tool included two researcher-made questionnaires, a service compensation system with a validity of 0.84, and a reliability of 0.95, and an organizational citizen behavior questionnaire with a validity of 0.86 and reliability of 0.96. data analysis was done using SPSS and AMOS version 23 software and a significance level of 0.05 was considered. descriptive and inferential statistical methods were used to analyze the data. the research results showed. There was a significant direct relationship between the organizational, managerial, psychological, and social dimensions of employee service compensation and organizational citizenship behavior. management and social dimensions are respectively the best predictors of organizational citizenship behavior. Based on the research results, the proposed model improves the position of the service compensation system and organizational citizenship behavior Manuscript profile
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  134 - The relationship between principals ethical behavior and teachers and personnel’s’ organizational citizenship behavior in Garmsar schools
  Nader Soleimani
  Abstract The purpose of the study was to explore the relationship between principals ethical behavior and&nbsp; teachers&nbsp; and&nbsp; personnel&rsquo;s&rsquo; organizational citizenship behavior. The study used the descriptive (correlation) method of data collection. More

  Abstract The purpose of the study was to explore the relationship between principals ethical behavior and&nbsp; teachers&nbsp; and&nbsp; personnel&rsquo;s&rsquo; organizational citizenship behavior. The study used the descriptive (correlation) method of data collection. The participants in this study were 587 staffs&nbsp; (teacher =500, officer=87) at school in Garmsar city. Two instruments were used to collect data. Principals&rsquo; ethicism was measured by one self-designed questionnaire based on four dimensions; utilitarianism ethics , rule ethics , social ethics, personalistic ethics (Latbetter, 2005). The teacher and personnel&rsquo;s organizational citizenship behavior measured by another self-designed questionnaire based on Morgan (1991). The data were analyzed by using the Pearson product &ndash; moment correlation technique and multiple regressions. The major findings were as follows: 1) A significantly positive relationship was found between total&nbsp; principals&rsquo; ethicism and teachers&nbsp; and&nbsp; personnel&rsquo;s&rsquo; organizational citizenship behavior 2) A significantly positive relationship was found&nbsp;&nbsp; between four dimensions of administrators&rsquo; ethicism (Utilitarianism , Rule, Social, Personalistic) and teachers&nbsp; and&nbsp; personnel&rsquo;s&rsquo; organizational citizenship behavior 3) The multiple regression analysis indicated that administrators&rsquo; social ethic behavior and utilitarianism ethics behavior are significant predictors of organizational citizenship behavior. Manuscript profile
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  135 - Structural Analysis of the Impact of Organizational Virtualism on Job Independence and Citizenship Behavior of Tehran Payam Noor University Staff
  sepideh fathi Saeid Moradi firozeh kiumarzi
  impact of organizational virtue on job independence and citizenship behavior of staff of Payame Noor University of Tehran. The research method was applied, descriptive and survey. The statistical population of the study consisted of 392 employees of Payam-e-Noor Univers More

  impact of organizational virtue on job independence and citizenship behavior of staff of Payame Noor University of Tehran. The research method was applied, descriptive and survey. The statistical population of the study consisted of 392 employees of Payam-e-Noor University of Tehran who were selected by stratified random sampling method with 172 people using Cochran formula. The data gathering tool has been three dimensions of organizational virtue of Carmon et al. (2004); Podsakoff's organizational citizenship behavior (2000) and David's (2014) job independence that have been validated by face, content, and construct validity methods. Spss version 20 software and partial least squares structural equation modeling with Smart Pls version 2 were used to test the hypotheses. The findings support the validity of all twelve research hypotheses. The effect of organizational virtuosity on citizenship behavior was 0.508 and on job independence was 0.284. The effect of the five dimensions of organizational virtue on individual citizenship behavior and employees' job independence has also been confirmed. The highest impact was related to the effect of forgiveness on job independence (0.825), and the least impact was on the effect of cohesion on job independence (0.192). Manuscript profile
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  136 - prediction of high school teacher organizational citizenship behavior based on organizational learning
  Zahed Babolan Ali Khaleghkhah Hossein Givy Maleheh fatheganagarad
  &nbsp; Abstract The&nbsp; main&nbsp; purpose of&nbsp; this&nbsp; research&nbsp; was&nbsp; the&nbsp; prediction&nbsp; of&nbsp; teacher organizational&nbsp; citizenship&nbsp; behavior based&nbsp; on them organizational learning in high&nbsp; schools. Descriptive research More

  &nbsp; Abstract The&nbsp; main&nbsp; purpose of&nbsp; this&nbsp; research&nbsp; was&nbsp; the&nbsp; prediction&nbsp; of&nbsp; teacher organizational&nbsp; citizenship&nbsp; behavior based&nbsp; on them organizational learning in high&nbsp; schools. Descriptive research method was correlation method. The statistic society of this research consisted of high school teachers of Ardabil which were 1070. Among this number, 265 were selected based on Kokran formula by sampling method. The&nbsp; data collection&nbsp; tools were tow standard&nbsp; questionnaire of organizational citizenship&nbsp; behavior of&nbsp; Orogan&nbsp; and&nbsp; Konoski&nbsp; by&nbsp; reliability of 0/73 and&nbsp; organizational learning questionnaire of Chiva et al, coworkers&nbsp; by&nbsp; reliability&nbsp; of&nbsp; 0/93. Data were analyzed with descriptive statistics and inferential statistic methods (Pearson correlation and stepwise multi regression) the Findings of the research showed that all elements organizational learning except risk-taking with teacher organizational citizenship behavior&nbsp;&nbsp; has positive relationship. In the among study variables at regression, the predictor of teacher organizational citizenship behavior were accumulate experience, risk-taking and to making decide Manuscript profile
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  137 - The Prediction of Managers’ performance based on organizational intelligence and organizational citizenship behavior among primary schools’ principals
  Mehran Piri Mohammad shiri asad rezaei Ali Amini
  The present research has done to predic managers' performance based on staff&rsquo;s organizational intelligence and organizational citizenship behavior at primary schools in Khorramabad. The research method was descriptive and of correlational type the population inclu More

  The present research has done to predic managers' performance based on staff&rsquo;s organizational intelligence and organizational citizenship behavior at primary schools in Khorramabad. The research method was descriptive and of correlational type the population included all teachers (n = 760) in Khorramabad city, boys school, out of whom 245 cases were randomly selected through Morgan table instruments used were, (a) Albrakhts&rsquo; organizational Intelligence (2003), (b) Arabs' Organizational Citizenship Behavior questionnaire (2010) and Patterson (1990) job performance of manager&rsquo;s questionnaire. The reliability of the questionnaires was confirmed through Cronbach's alpha. Pearson correlation, Spearman correlation and regression were used for data analysis. The results showed that there were positive and meaningful relationship between organizational intelligence and managers 'performance (99%) and between organizational citizenship behavior with managers 'performance (95%). There were also meaningful and positive relationship between the seven dimensions of organizational intelligence and job performance of elementary school principals in Khorramabad city. Three out of six components of OCB, namely sacrifice, obedience, and participation had significant relationship with managers' job performance, and only sacrifice power component can predict managers' performance in a positive direction. Also, Organizational intelligence and organizational citizenship behavior variable could predict 15% of the variations of the managers' job performance. Manuscript profile
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  138 - A Survey of the relationship between transformational leadership and staff organizational citizenship behavior of personnel’s of The General Directorate of Education of the Mazandaran Province
  Abbas Abbaspoor mahmood araei
  This study with aims to investigate the relationship between transformational leadership and organizational citizenship behavior in 1392-93 with descriptive - correlation method have been conducted. Statistical population of this research have been the staff of The Gene More

  This study with aims to investigate the relationship between transformational leadership and organizational citizenship behavior in 1392-93 with descriptive - correlation method have been conducted. Statistical population of this research have been the staff of The General Directorate of Education of the Mazandaran Province that their numbers&nbsp; have 198 employees and number of the research sample have 132 employees according to Morgan table, which was used of proportional stratified sampling method. Data of research with using of two questionnaires transformational Leadership Bass and Avalio&rsquo;s (2000) and OCB Podsakf et al. (1990) with reliability of %922 and %76 has obtained of the Cronbach's alpha. For analysis of data was used of Spearman correlation coefficients and Multiple Regression. The results of Spearman correlation showed that the between transformational leadership, there is a positive and significant relationship with OCB. In addition, all components of transformational leadership (idealized influence, intellectual encourage, inspirational motivation and individual considerations) are correlated with OCB. Stepwise regression analysis revealed that among the components of transformational leadership inspirational motivation, and individual considerations effect on organizational citizenship behavior. &nbsp; Manuscript profile
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  139 - Check Relation Islamic ethics job and spiritual intelligence with organizational citizenship behavior of Marvdasht city educations staff
  Mojgan Amirianzadeh Seyedeh Fatemeh Habibi
  &nbsp; Abstract The purpose of this study has been to explain Islamic ethics job and spiritual intelligence with organizational citizenship behavior of Marvdasht city educations staff. The research method is descriptive which is a kind of correlation and social statisti More

  &nbsp; Abstract The purpose of this study has been to explain Islamic ethics job and spiritual intelligence with organizational citizenship behavior of Marvdasht city educations staff. The research method is descriptive which is a kind of correlation and social statistic. This research include over 110 education staff a according to Morgan chart the sample content equaling to 80 people ,are selected randomly. For collecting cleat, 3 questionnaire have been used: organizational citizenship behavior Podsakoff and colleagues question nave, spiritual intelligence bade and colleagues question are, Islamic thics job you of: question are. In order to extract and analysis date, correlation coefficient statistics and regression analysis are simultaneously and gradually used. The results showed that there is a direct and meaningful relevance between spiritual intelligence, Islamic ethics job and organizational citizenship behavior .among spiritual intelligence dimensions (total thought, dimension believe, self awareness, love, and interest) and ganization al citizenship behavior. there is a direct and meaningful relevance. self awareness, love, and interests have been strong predictable variants for organizational citizenship behavior. Islamicethics job can predict organizational citizenship behavior. Manuscript profile
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  140 - Explain the moderating role of attachment to change in structural relations of ethical leadership, job satisfaction and organizational citizenship behavior and organizational performance
  Mohammad ali Nadi Nozhatozaman Moshfeghi Hajarsadat Mir Lohi
  This study aimed to assess the role of regulators attachment to change in the relationship between ethical leadership, job satisfaction and organizational citizenship behavior and organizational performance was carried out. Methods causal correlation and school administ More

  This study aimed to assess the role of regulators attachment to change in the relationship between ethical leadership, job satisfaction and organizational citizenship behavior and organizational performance was carried out. Methods causal correlation and school administrators southwest of Esfahan city was the population of 263 people. The sample size was elected to the society. The tool was a questionnaire that its reliability was calculated by Cronbach's alpha. Data analysis using the Statistical Package for the Social Sciences version 22 and partial least squares was conducted. Predictor variables and there is a significant positive relationship with organizational performance.&nbsp; All three variables attachment change, ethical leadership and job satisfaction and organizational performance are predictable. Structural equation modeling showed that ethical leadership and job satisfaction, organizational performance and organizational citizenship behavior has a direct and significant relationship. Despite the moderating role of attachment to the change in all three relationships only the relationship between ethical leadership and job satisfaction are affected by this role. Perceived goodness of fit parameters desirable. Due to the impact of ethical leadership on organizational performance solutions to develop and acquire administrators to apply a variety of management practices based on ethical leadership in organizations followed. Managers are looking to increase organizational performance and employee involvement in organizational change processes and innovative ways to increase job satisfaction and provide material and spiritual dimensions. Development of organizational citizenship behavior by teaching and encouraging employes to increase organizational performance in priority. &nbsp; Keywords: attachment to change, ethical leadership, job satisfaction, moderating role, organizational citizenship behavior, organizational performance &nbsp; Manuscript profile
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  141 - On the Relationship between Organizational Justice and Organizational Trust and Organizational Citizenship Behaviour as viewed by Heads of Different Educational Departments of Islamic Azad University, Region One
  Siros Hadadnia Hojatollah Fani Ahmad Hashemi
  &nbsp; Abstract The purpose of this study is to examine the relationship between Organizational justice and Organizational Trust and Organizational Behaviour Citizenship. The research method is descriptive (surveying). The population consists of 315 heads of different More

  &nbsp; Abstract The purpose of this study is to examine the relationship between Organizational justice and Organizational Trust and Organizational Behaviour Citizenship. The research method is descriptive (surveying). The population consists of 315 heads of different departments of Islamic Azad University (region one) in 2010-11.&nbsp; 118 of whom were selected through simple random sampling. Three questionnaires of Organizational justice, Organizational Trust, and Organizational Citizenship Behaviour were used as the study instruments. Their reliability was estimated as 0.831, 0.828, and 0.884 respectively. For data analysis, SPSS, and the statistical methods of correlation coefficient matrix, simple and multiple regressions and path analysis were used. The findings showed (a) there is a positive significant relationship between the components of Organizational justice, Organizational Trust and Organizational Behaviour Citizenship; (b) There is a positive relationship between Organizational justice, Organizational Trust, and Organizational Citizenship Behaviour; (c) There is a positive relationship between the Trust of friendship and respect, duty, virtue and generocity of the civic dimensions of organizational behavior, and (d) there is a positive relationship between the Competence, Reliability, and benevolence of the dimensions of organizational trust and organizational justice. Manuscript profile
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  142 - The Impact of Leaders’ Wisdom on Organizational Citizenship Behavior with the Mediating Role of Organizational Culture in Tehran Branches of Islamic
  farzaneh shahrokhi behzad shoghi shima sholekar
  The aim of this study was to evaluate the impact of leaders&rsquo; wisdom on organizational citizenship behavior with the mediating role of organizational culture among Azad university faculty members of Tehran City. The research method was practical and descriptive typ More

  The aim of this study was to evaluate the impact of leaders&rsquo; wisdom on organizational citizenship behavior with the mediating role of organizational culture among Azad university faculty members of Tehran City. The research method was practical and descriptive type and quantitative. The population consisted of 700 full time faculty members in Tehran Azad University that were selected through cluster random sampling method. To collect the data, three standard questionnaires were used: (a) organizational wisdom by Ardlet (2003), (b) organizational citizenship behavior by Organ and Kanofski (1996), and organizational culture by Dennison (2000). After collecting the data, they were desescribed in terms of the mean and standard deviation through SPSS-21 software and inferential statistics was carried out through structural equation modeling with the help of LISREL-v8.80 software. Technical characteristics of the questionnaires were assessed including reliability, validity, convergent and divergent validity. Path coefficient and significant ones were used to test the hypotheses. The results showed that the degree of appropriateness of the proposed model was ideal with regard to research components. Also the results of the study indicated that leader wisdom had significant impact on organizational citizenship behavior with the mediating role of organizational culture among Azad university faculty members. &nbsp; Manuscript profile
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  143 - Relationship between Dimensions of Conceptual Organizational Justice and Teachers Organizational Citizenship Behavior
  Ali Khalkhali Maryam Rahimi
  Abstract: Purpose of this study is analyzed of relation between Dimensionsof ConceptualOrganizational Justice and Organizational Citizenship Behavior among teachers. The data was collected from 357 teachers of Gilan province through two questionnaires, which named as or More

  Abstract: Purpose of this study is analyzed of relation between Dimensionsof ConceptualOrganizational Justice and Organizational Citizenship Behavior among teachers. The data was collected from 357 teachers of Gilan province through two questionnaires, which named as organizational justice questionnaire and citizenship behavior questionnaire. Statistical methods as correlation coefficient and Regression are used to analyze data. Results showed that variable of conceptual organizational justice and its three ranges have sensitive positive relation with organizational citizenship behavior. Also, Results of Regression analysis show that the Procedural justice has moreeffective relation with teachers` organizational citizenship behavior. Manuscript profile
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  144 - The Relationship between Workaholics Organizational Commitment, and Citizenship Behavior of teachers in Zahedan
  Naser Nastizaei Hosein Jenaabadi fatemeh Rakhshanimehr
  Teachers voluntarily devote many hours to their work activities and this can cause addiction to work in them whose outcome could be organizational commitment and citizenship behavior. The main purpose of this study was to investigate the relationship between workaholism More

  Teachers voluntarily devote many hours to their work activities and this can cause addiction to work in them whose outcome could be organizational commitment and citizenship behavior. The main purpose of this study was to investigate the relationship between workaholism, organizational commitment and citizenship behavior of teachers in Zahedan. The research method is descriptive and of correlational, type. 300 elementary school teachers in Zahedan were selected through random sampling the instruments used for data collection were three questionnaires of workaholism, organizational commitment and citizenship behavior. The data was analyzed using the Spearman correlation coefficient and multiple regression through SPSS21. The result showed the mean scores of teachers for the variables workaholism, organizational commitment, and citizenship behavior, were higher than theoretical mean. There were also significant relationship between workaholism with its dimensions (work involvement, feeling of being driven to work, work enjoyment) and organizational commitment and citizenship behavior multiple regression results showed that the dimensions of workaholism can explain and predict organizational commitmentand citizenship behavior. Manuscript profile
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  145 - investigating the relation between intellectual capital and organizational performance
  habibollah Dehghan Hojjatollah Dehghan
  &nbsp; Abstract The relation citizenship behavior and organizational performance of the principals of education schools of the Kalibar County This study investigated the relationship between citizenship behavior and organizational performance of the principals of educa More

  &nbsp; Abstract The relation citizenship behavior and organizational performance of the principals of education schools of the Kalibar County This study investigated the relationship between citizenship behavior and organizational performance of the principals of education schools of the Kalibar County. This is an applied research and it&rsquo;s method is descriptive- correlation. The case study includes teachers of the Kalibar County which is 600. The sample size was 148 which were calculated by Cochran formula, and were selected thorough Simple random sampling. The data collected through a questionnaire consisting of 29 standard questions to measure intellectual capital and 60 standard questions to measure organizational behavior. The content-related validity of the questionnaire has been evaluated positively by professors and experts. The reliability of the questionnaire measured by Cronbach's alpha coefficient which was 86% for the organizational citizenship behavior questionnaire and for principal&rsquo; performance questionnaire was 93%. The data were analyzed by using descriptive and inferential statistics (correlation and simple and multivariate linear regression). The results of this study showed that citizenship behavior and its components like humanism, courtesy, magnanimity, civic virtue, deontology, organizational loyalty and organizational obedience of principals have positively and significantly related with organizational performance of principals.The results showed that organizational performance of principals can be predicted by citizenship behavior. Manuscript profile
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  146 - Structural model of relationship between educational justice with results and education satisfaction, and educational citizenship behaviors and educational cheating
  Mohsen Golparvar Zahra Javadian Mohammadreza Mosahebi
  &nbsp; Abstract This research was administered with the aim studying structural models of relationship between educational justice with results and education satisfaction, education citizenship behaviors and educational cheating among psychology students of Islamic Az More

  &nbsp; Abstract This research was administered with the aim studying structural models of relationship between educational justice with results and education satisfaction, education citizenship behaviors and educational cheating among psychology students of Islamic Azad University, Esfahan branch. Three hundred fifty seven persons were selected via convenience sampling, and responding to educational justice questionnaire (EJQ), educational satisfaction scale (ESS), results satisfaction scale (RSQ), educational citizenship behaviors questionnaire (ECBQ) and educational cheating questionnaire (ECQ). Research hypothesis were analyzed using structural equation modeling (SEM). Results revealed that, there is positive significant relationship between educational justice with results and educational satisfaction; also there is direct-negative significant relationship between educational justice with educational citizenship behaviors. There is positive significant relation between results satisfaction with educational satisfaction and finally, there is positive and negative significant relation between educational satisfaction with educational citizenship behaviors and educational cheating . Manuscript profile
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  147 - The Relationship between Organizational Justice and Organizational Citizenship Behavior among the Employees in regions 1 and 2 of the Education Ministry in Khorramabad
  Hassan Mahjub Eshrat Ab Mohammad Mirkamaly Vali morad Kiani
  &nbsp; Abstract &nbsp; The aim of this research was to explore the relationship between organizational justice and organizational citizenship behavior among the employees of regions 1 and 2 of the Education Ministry in Khorramabad. The used research method was descripti More

  &nbsp; Abstract &nbsp; The aim of this research was to explore the relationship between organizational justice and organizational citizenship behavior among the employees of regions 1 and 2 of the Education Ministry in Khorramabad. The used research method was descriptive and correlation. All employees in these two districts constituted the population of this study; from among them168 employees were selected, using random sampling. Instruments for this study included two researcher-made questionnaires: Organizational Justice and Citizenship Behavior Questionnaires. The collected data was analyzed through descriptive statistics indices and statistical tests, including Pearson correlation, regression, one-way ANOVA, and independent t-test. The results of data analysis indicated that there was a positive relationship between organizational justice and organizational citizenship behavior (P&lt; .0.1). In addition, results from stepwise regression revealed only the loyalty component could predict organizational justice. The results of t-test also showed a significant difference between the employee&rsquo;s genders. And finally, results of one-way ANOVA indicated that the difference between organizational justice and the education level, that was actually a demographic variable, was significant. Manuscript profile
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  148 - The Relationship among Narsissism, Self-esteem, and Job Satisfaction with Respect to the Mediating Role of Citizenship Behavior of of Golestan University Staff
  samereh shojaei Mansooreh Sadeghi Malihe Maghsoodlou
  What has been of importance for psychologists and sociologist is job satisfaction and its effect on morality and productivity, so the chief goal of the present study is to shed light on the relationship among narcissism, self-esteem, and job satisfaction &nbsp;of Golest More

  What has been of importance for psychologists and sociologist is job satisfaction and its effect on morality and productivity, so the chief goal of the present study is to shed light on the relationship among narcissism, self-esteem, and job satisfaction &nbsp;of Golestan university staff with respect to the mediating role of citizenship behavior. Research method&nbsp; is survey- descriptive and of correlational type. The population&nbsp; were all 120 employees of Golestan university. The sample of the study were 92 employees who were randomly selected through Morgan Table. Data were collected through four questionnaires: Donal and John&rsquo;s (2011) narcissism, Gardner and Pierce (2011) qustionnaire for self-esteem, Minesotami &lsquo;s (1995)questionnaire for job satisfaction, and organizational citizenship behaviors of Organ (1998).The reliability of all those questionnaires were measured above 0.7 through Cronbach's alpha. The employed methodology was descriptive- correlational and data were analyzed utilizing structural equitation modeling (SEM). The results indicated that all research hypotheses were confirmed. &nbsp; Manuscript profile
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  149 - Predict the organizational citizenship behavior based on emotional intelligence and organizational climate among employees of Islamic Azad University Branch
  Abol Ghaseme Hashemi Fatah Nazem
  Abstract: The main objective of this study is to predict the organizational citizenship behavior based on emotional intelligence and organizational climate is the staff of Islamic Azad University Branch. The study population comprised all the employees of Islamic Azad U More

  Abstract: The main objective of this study is to predict the organizational citizenship behavior based on emotional intelligence and organizational climate is the staff of Islamic Azad University Branch. The study population comprised all the employees of Islamic Azad University Branch. Their number was 621 people, among them 150 persons were selected as samples based on simple sampling. Instruments used in this study for the citizenship behavior questionnaire Morgan (1988), emotional intelligence questionnaire Schering Siberia (1996), and for organizational climate questionnaire Vastryjr Litwin (1986) was. The reliability of organizational behavior and organizational citizenship based on alpha 95/0 98/0 97/0 percent reported emotional intelligence. Manuscript profile
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  150 - The effect of organizational health on organizational citizenship behavior(Case Study: Human Resources Directorate of Tehran Municipality)
  Kaveh TeymourNejhad Ali Alinejhad
  The main objective of the research is to investigate the effect of organizational health on the citizenship behavior of the employees of Tehran Municipality's Human Resources Management Office. The main objective of this study is to investigate the relationship between More

  The main objective of the research is to investigate the effect of organizational health on the citizenship behavior of the employees of Tehran Municipality's Human Resources Management Office. The main objective of this study is to investigate the relationship between factors such as institutional unity, manager's level of influence, level of consideration, scientific emphasis and resource support with employees' behavior. The survey method and the research community consisted of all employees of the Tehran Municipality's Human Resources Directorate, and 113 of them were selected using the Cochran formula. The stratified random sampling method and the data gathering tool were Hui and Feldman organizational health standard questionnaire and data analysis was done using descriptive statistics method and after normalizing data, multivariate regression test. Manuscript profile
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  151 - Investigate effect of moderating the productivity of manpower in relation in Organizational Trust and Organizational Citizenship Behavior
  mahmood danyali deh hoz Hossein Mansoori
  Purpose: The main purpose of this study was to investigate the effect of moderating the effectiveness of productivity of manpower on the role of organizational trust in the incidence of organizational citizenship behavior. Method: The present research is based on the ph More

  Purpose: The main purpose of this study was to investigate the effect of moderating the effectiveness of productivity of manpower on the role of organizational trust in the incidence of organizational citizenship behavior. Method: The present research is based on the philosophical foundations of research in the group of pro-paradigm group. It is considered to be a category of applied research and it is descriptive (non- experiment) and survey type of correlation as a method of data collection. The statistical population of this research includes all employees of Islamic Azad University, Izeh district, selected by random sampling method of 118 people. Three questionnaires of or-ganizational trust, organizational citizenship behavior and human resource productivity were used to collect data. In order to confirm the content validity, experts and experts were used and for verifying the construct validity, a confirmatory factor analysis was used. Then, Cronbach's alpha coefficients were calculated for reliability of the questionnaires, reliability coefficients of organizational trust questionnaire was 88.4%, organizational citizenship be-havior was 88.7% and productivity of manpower was 79.5%. Findings: The findings of the research showed that organizational trust in organizational citi-zenship behavior was observed among employees in Izeh Islamic Azad University, which, considering the productivity of manpower as a moderating variable, the intensity of the rela-tionship between organizational trust and citizenship behavior An organization increases. Results: Administrators s to promote investment on organizational trust and management of productivity of manpower can be seen more and more are in Organizational Citizenship Behavior. Manuscript profile
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  152 - Relation professional ethics to mental health and organizational citizenship behavior
  maryamt Taghvaeeyazdi
  Aims: This study aimed to investigate the relationship between professional ethics and mental health and organizational citizenship behavior province's Department of Education. Instruments &amp; Methods: This descriptive and correlational. The population of all the empl More

  Aims: This study aimed to investigate the relationship between professional ethics and mental health and organizational citizenship behavior province's Department of Education. Instruments &amp; Methods: This descriptive and correlational. The population of all the employees of the Department of Education of the province to 334 people who have worked in the academic year 94-93. According to the Morgan sample size of 181 patients who were randomly selected stratified according to sex. To collect the data, the library and field study questionnaire was used. Questionnaire data collection tools Ethics Kersten et al. (2011), health Rvany‌ (GHO-28) and Podsakoff (2000). Findings: With the increase in mental health, the professional ethics in their rise and vice versa. By increasing organizational citizenship behavior, the professional ethics of the people will rise and vice versa. Between the average scores of professional ethics, mental health and organizational citizenship behavior of employees with different gender and qualifications, there is no significant difference. In general the professional ethics of mental health and organizational citizenship behavior Department of Education province there is a significant relationship. Conclusion: The development of professional ethics, organizational citizenship behavior and mental health of employees, affects different aspects of total quality management data and is used as a strong support for quality management. Finally, according to the variables studied, leads to increased productivity and development of the educational system. Manuscript profile
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  153 - Modeling of relationships between organizational citizenship behavior, organizational justice, social capital and organizational commitment (Case study: the staff Kerman PNU)
  علی حمیدی زاده محمدحسین رحمتی علی اصغر رشید نیما سلطانی نژاد
  Basic knowledge of the divine religions, recognizing God as "Amrknndh to justice" and "justice Padarndh" is the basis of man's relationship with God as well. The concept of social justice, the purpose of prophecy and philosophical concept, on the Resurrection. The main More

  Basic knowledge of the divine religions, recognizing God as "Amrknndh to justice" and "justice Padarndh" is the basis of man's relationship with God as well. The concept of social justice, the purpose of prophecy and philosophical concept, on the Resurrection. The main objective of this study was to investigate the relationship between organizational citizenship behavior among employees Daltsazmany PNU Mediating Role of social capital Kerman and commitment to provide a model structure. The aim of the present study, functional and in terms of performance, cross-correlation in which questionnaire to collect data to be told. The study consisted of 460 employees of Kerman University of Payam-noor is based on Morgan and stratified random sampling, 210 samples were selected. The reliability and validity of the calculation of alpha, Composite reliability and The average variance explained and validity of the questionnaire was evaluated and endorsed by professors and experts familiar with the issue confirmed. Test conceptual model with partial least square method test study was conducted using Smart PLS software. The results show that organizational justice, organizational citizenship behavior, organizational commitment affects social capital and social capital and organizational commitment as well as its impact on organizational citizenship behavior. In fact, Organizational Justice plays a central role in organizations and by establishing strong relationships between staff and can be observed greater efficiency. Manuscript profile
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  154 - Considering the relationship between paternalistic leadership and employee performance and organizational citizenship behavior emphasizing the mediating role of trust among Kalale teachers of boy first high school
  Samereh Shojaei Mansoure Sadeghi Saleh Salehi Rad
  Although paternalistic leadership is an important concept in public policy but utilizing it in leadership literature is so challenging so The chief goal of the present study is to shed light on the relationship between paternalistic leadership and employee performance a More

  Although paternalistic leadership is an important concept in public policy but utilizing it in leadership literature is so challenging so The chief goal of the present study is to shed light on the relationship between paternalistic leadership and employee performance and organizational citizenship behavior emphasizing the mediating role of trust. Methodology of this research project is survey- descriptive. The participants of this research project were all 320 teachers of Kalale boy first high school. The sample of the study were 175 teachers were chosen through random stratified sampling. Data were collected through 4 questionnaires such as paternalistic leadership of Cheng et al(2000),citizenship behaviors of William Anderson (1991), trust McAlister (1995) and performance Moghimi and Ramezan(2011).The measured Cronbach's alpha in these questionnaires was (0.7). The employed methodology was descriptive- correlation and data were analyzed utilizing structural equitation modeling (SEM). The results show that hypothesis were confirmed.The employed methodology was descriptive- correlation and data were analyzed utilizing structural equitation modeling (SEM). The results show that hypothesis were confirmed. Manuscript profile
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  155 - impact of transformational leadership on organizational citizenship behavior (OCB) and personnel creativity at National Iranian Oil Products Distribution Company
  Mahbubeh Abdollahi Hasan Baghdadi
  The aim of the present study was to investigate the impact of transformational leadership on organizational citizenship behavior (OCB) and personnel creativity at National Iranian Oil Products Distribution Company (N.I.O.P.D.C). The study from the point of objective is More

  The aim of the present study was to investigate the impact of transformational leadership on organizational citizenship behavior (OCB) and personnel creativity at National Iranian Oil Products Distribution Company (N.I.O.P.D.C). The study from the point of objective is practical and from the point of method is descriptive-survey.The employees of NIOPDC in 96-97 in Hormozgan province were 200 employees. Based on Morgan table as well as random sampling and with 10% additional, 140 people were chosen for the research.The data in this study are collected with the questionnaire of transformational leadership bass and olivio (2000), organizational citizenship behavior Lee and Allen (2002) and Personnel creativity Kualho et al (2011).The questionnaires&rsquo; validity was calculated through Cranach's alpha test and the resulting value was acceptable.it is 0.904 for TL, 0.858 for OCB and 0.785for creativity.The hypotheses were finally analyzed with SPSS and SmartPLS software through Multiply Regression. The findings show that there is a positive and meaningful relation between the transformational leadership and organizational citizenship behavior and personnel creativity.Transformational leadership (Idealized Influence(Behaviour and adjectives)) hass signified affect on organizational citizenship behavior individual. Transformational leadership (Idealized Influence(Behaviour and adjectives), Inspirational Motivation, Intellectual Stimulation) has signified affect on organizational citizenship behavior organization.Transformational leadership (Idealized Influence) has significant affect on creativity Manuscript profile
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  156 - The relationship between emotional intelligence and organizational culture with organizational citizenship behavior
  Zolfaghar Rashidi Sayyed Mehdi Mousavi
  The main goal of the current research is to identify the relationship between emotional intelligence and organizational culture with the organizational citizenship behavior of Mehr Eketsad Bank employees in Tehran. The research method has been done in terms of descripti More

  The main goal of the current research is to identify the relationship between emotional intelligence and organizational culture with the organizational citizenship behavior of Mehr Eketsad Bank employees in Tehran. The research method has been done in terms of descriptive purpose, in terms of collecting information as a survey and in terms of data analysis as a correlation. The statistical population of this research includes all the employees working in Mehr Ekhtaz Bank in Tehran, numbering 623 people, who were selected through random sampling and based on Morgan's table, a sample size of 234. The data collection tools are Schering's standard emotional intelligence questionnaire, Dennison's organizational culture (2000) and Toure's citizenship behavior (2015), whose content and form validity were confirmed by experts and its reliability was confirmed with Cronbach's alpha coefficient of 0.94. The results show that there is a relationship between emotional intelligence and organizational citizenship behavior, and also, from the dimensions of emotional intelligence, self-control dimension and self-awareness dimension respectively have the greatest effect on organizational citizenship behavior. The results also indicate that there is a relationship between organizational culture and organizational citizenship behavior, and from the dimensions of organizational culture, the similarity dimension has the greatest impact on organizational citizenship behavior. Based on the findings of the research, it is concluded that the more people have emotional intelligence in the organization and the culture of the organization is at a favorable level, the incidence of organizational citizenship behaviors in employees increases. Manuscript profile