-
Open Access Article
1 - The impact of digital content marketing on brand awareness through social media and customer engagement
mousa rahimi sirous keshavarz behnaz salehipour shirazi -
Open Access Article
2 - The impact of social media marketing on customer participation in value creation in the Shoe and Leather Industry (case study: Novin charm Company)
sirous keshavarz mousa rahimi Fatemeh Amjadi -
Open Access Article
3 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction
Fereydon omidi -
Open Access Article
4 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior
Reza Pourmohammad morad rezaei dizgah -
Open Access Article
5 - Identifying and prioritizing success factors in E-CRM using OPA (Case study: Parsian Insurance)
Mahnaz Zarei Mahbubeh Shojayi -
Open Access Article
6 - The role of service quality in the relationship between standardization and customization of products with customer satisfaction and loyalty "A case study of companies operating in Rasht Industrial City"
morteza hazrati -
Open Access Article
7 - Meta-analysis of customer communication relationships with the satisfaction of users of sports facilities
kazem mehri mehrdad Rahimain alireza taherpour -
Open Access Article
8 - Providing a model for the market of selling new goods by one-to-one marketing method
AFSANEH ZAMANI MOGHADAM -
Open Access Article
9 - Developing and validating a marketing model for private higher education institutions: an integrated study
Roya Babaee Kasmaee Mohammd Ali Nadi -
Open Access Article
10 - Relationship between strategy information and pricing strategy with customer loyalty mediated by customer perception of value proposition in online retail platforms
Shahram Khalil Nezhad Marjan Madanshekaf Alireza vali -
Open Access Article
11 - Identifying effective strategic factors in the field of sales performance and the role of social media marketing with a future research approach
farid gharavi Hosein Vazifehdust Karimkarim Hamdi -
Open Access Article
12 - Identification and ranking measures affecting electronic shopping in Iran
Tahmoures Hassangholipour Seyed-Mohammad Hashemi-Njad Mohammad Javad Azizan Mohsen Seyghali -
Open Access Article
13 - Identification and ranking measures affecting electronic shopping in Iran
Tahmoures Hassangholipour Seyed-Mohammad Hashemi-Njad Mohammad Javad Azizan Mohsen Seyghali -
Open Access Article
14 - Identify and express indicators affecting the management of intellectual capital with a knowledge model approach At the country's customs
ali razman Hossein Ganji Nia Musa rezvani chaman zamin -
Open Access Article
15 - Designing and explaining the brand repositioning model of companies active in the electricity industry with a mixed approach
babak roozbahani soheyl sarmad saidi behrooz ghasemi -
Open Access Article
16 - The Effects of Brand Equity on Perceived Value and the Repurchase Intention in Majid Brand Sports Goods Customers
Mahboub Sheikhalizadeh Parisa Anguri -
Open Access Article
17 - Providing a decision support system to assess the credit risk of real bank customers
Sirous Azizollahi Mahdi Madanchi Zaj Ghasem Mohseni Mehrdad Hosseini Shakib -
Open Access Article
18 - A Comparative Study of Dental Clinic Management in Selected Countries: Providing a Solution for Iran
Amir Hossein Masrouri Irvan Masoudi asl seyed jamaledin tabibi -
Open Access Article
19 - Machine Learning in E-Commerce: Analyzing and Predicting Customer Behavior
Manal Loukili Raouya El Youbi Fayçal Messaoudi -
Open Access Article
20 - Prioritization of Effective Factors on CRM Implementation in Parsian International Hotels Company in Tehran
Hamidreza Saeednia Ali Dastjerdi Ali Jafari Sohi -
Open Access Article
21 - Use of Relationship Marketing Programs in Building Customer – Salesperson and Customer–Firm Relationships: Differential Influences on Financial Outcomes
Askar Asgarpour Ahmad Rahchamani -
Open Access Article
22 - Identifying the in-store non-verbal cues affecting the buying behavior of customers in the home appliance industry
Maryam Jaberi Karim Hamdi Farhad Hosseinzadeh lotfi -
Open Access Article
23 - The Analysis Moderating Role of Job Satisfaction and Organizational Commitment in Relation Between Internal marketing and Customer Orientation Stuff (Case Study: Pharmaceutical and Food Distribution Co.)
Peyman Akbari Reza Rostami Akbar Veismoradi Abdolalmajid Mohammadi Najaf Abadi -
Open Access Article
24 - Effect of failed service quality on customer loyalty in banking industry
mehrnaz nejati ahmad rahchamani -
Open Access Article
25 - Media mix elements affecting service brand equity case study: bank sina
Razieh Abedini ali farhangi -
Open Access Article
26 - Presentation of value-making model in the banking services industry (Case Study: National Bank of Fars Province)
Seyyed Alireza Mosavi -
Open Access Article
27 - Examining the impact of website quality, customer emotion and satisfaction on e-customers' loyalty on travel booking websites
bagher Abbas pour nadereh sadat najafi zadeh Ali Akbar Mirzaee -
Open Access Article
28 - Identification and Classification of clearance barriers in Shahriyar customs office in Tehran City Using Analytical Hierarchy Process (AHP)
Mehdi Zanganeh Khadijeh Mohammadi Arezoochi Seyed Hossein Kazemi Hormoz Mehrani -
Open Access Article
29 - Effects of social media marketing on online customer behavior Saderat Bank of Bushehr City
Jahangir Dashti Ali Akbar Mirzaee -
Open Access Article
30 - The Impact of external marketing capabilities and the mental involvement of customers on the company's performance with the mediating role of product innovation and flexible strategy
Mostafa Hosseinzadeh shadan vahabzade hormoz mehrani -
Open Access Article
31 - The Effect of Affiliate Marketing on Purchase Intention of Customers: Investigation of the Mediator Role of Customer Trust and the Moderator Role of Customer Involvement and Customer Perceptions. (Case Study: Food Industry)
Maedeh Masoumi Asadollah Kordenaeij Asghar Moshabaki -
Open Access Article
32 - The Effect of Social Customer Relationship Management on Financial Performance with the Mediating Role of Customer Commitment and Customer Satisfaction (Case Study of a Private Bank in Khuzestan Province)
sajad Rabiheh ali Rezaian -
Open Access Article
33 - Studying the Effect of the High Level of Mental Involvement of the Customer in the Marketing Process of Influential People on the Desire to Travel to the Destination, the Attitude Towards the Brand and the Desire to Buy
samin zahabi abas asadi khodayari behnaz -
Open Access Article
34 - The Effect of Customers' Negative Emotions on Negative Electronic Word of Mouth Advertising With the Mediating Role of Revenge and Desire to Improve (Case Study: Digikala Company)
faranak khodayari Shadan Vahabzadeh Salumeh Rajablu -
Open Access Article
35 - Designing a Retail Space Model and Self-Concept, Customer Consumerism with a Grounded Theory Approach
beyza ghasemi mehd Rouholamini Ali sorayaei -
Open Access Article
36 - The Exploration of Verbal and Visual Characteristics of products in online stores
Babak Rashidi Ashtiani S. H. Khodadad Hoseini Beytollah Akbari Moghaddam -
Open Access Article
37 - Designing a model of antecedents and consequences of the influence of the mental image of the country of origin on Iranian consumers' acceptance of petroleum products using a mixed approach
Aslan Hamidi fereshteh lotfizadeh leila andervazh Hamid saeedi -
Open Access Article
38 - Media Mix Elements Affecting Service Brand Equity (Case Study: Sina Bank)
A. A. Farhangi R. Abedini -
Open Access Article
39 - Surveying Factors Influencing Customers Loyalty in Private Banks Based on Fast Response Organization`s Model
A. Zamani Moghaddam K. Lahiji -
Open Access Article
40 - A Study on the Critical Success Factors in Customers Relationship Management (Case Study: Saman Insurance Company)
N. Tazari M. Bolourian Tehrani -
Open Access Article
41 - Scale Survey of Internal Marketing and Effect on Quality Development of Service in Afshar Hospital
S. M. Younesifar A. Sanayeei A. Shahin -
Open Access Article
42 - Investigating the origin of credit rights in jurisprudence and law
Seyed Mahmood Nabavian Seyed Moohamad Mahdi Nabavian -
Open Access Article
43 - The Principle of the Possibility of Compensation of All Damages
Mehdi khadem Sarbakhsh Hedayatollah Soltani Nejad -
Open Access Article
44 - Ignorant Era Jurisprudence The nature, resources, the principles and applications
Mohammad Bagher Amerinia -
Open Access Article
45 - Imposed Stipulations in the Contracts of Car Industry
Mohamad Mostafa Doagooee Zeynab Mohamadi -
Open Access Article
46 - The Process of Evolution and Development of the Conduct of the Wise to the Islamic Usulis
Seyyedeh Fatemeh i Mousavi Hormoz Asadi Koohbad Javad Panjeh Poor -
Open Access Article
47 - New modeling for Evaluating the Performance of Iranian Stock Exchange Firms by Emphasizing the Localization Approach
PAYAM PIRAYESH SHIRAZI reza sotudeh mahdi faghani -
Open Access Article
48 - Identifying Policy antecedents and Consequences in Medea of the Islamic Republic of Iran based on modern strategic management
najmin dehghan tooran poshti mohamadreza mayeli mohamad mahdi esmaeli محمدعلی kh -
Open Access Article
49 - The Effect of Cultural Differences with Customers on the Service Provider's Adaptability Regarding the Moderating Role of Metacognitive Cultural Intelligence; an Experimental Approach
Kambiz Heidarzadeh Hanzaee -
Open Access Article
50 - Investigating the Cultural and Social Development of Organizations Based on Re-Designing Customer Relationship Management Model at Media Centers of Iranian Organizations
aliakbar farhangi S.jamal tabibi kamran kianimanesh -
Open Access Article
51 - a model with the dimensions of the effective factors and the results of bank quality relationship with company customers.
hamidreza nemati Karim Hamdi seyed abbas heydari mohammad hasan behzadi -
Open Access Article
52 - Study of Social Factors Influencing Customer Shopping Experience as a Predictor of Store Loyalty: Moderating Role of Physical Evidence
Kamal Ghalandari Karim Hamdi Maryam Khalili Araghi -
Open Access Article
53 - A Study of Socio-Cultural Development of Organizations Relying on Redesigning Customer Relationship Management Model in Media Centers of Iranian Organizations (Case Study: Kargaran Welfare Bank)
Kamran Kianimanesh Aliakbar Farhangi Seyed Jamaleddin Tabibi -
Open Access Article
54 - Designing a Model with the Dimensions of Effective factors and Quality Results of the Bank's Relationship with Corporate Customers
Hamidreza Ne'mati Karim Hamdi Seyed Abbas Heydari Mohammad Hassan Behzadi -
Open Access Article
55 - The Custom of the Wise
Alireza Faiz -
Open Access Article
56 - presentation of the quality results of the bank relationship with corporate customers (case study: bank bank)
hamidreza nemati karim hamdi -
Open Access Article
57 - A Consideration of Zoroastrian Customs and Ceremonies in Iran
فرزانه گشتاسب -
Open Access Article
58 - Green- Closed Loop Supply Chain Network Design by Considering Customer Relationship Management and solving it using Multi-Objective Genetic Algorithm
Mohsen Etemad Navid Nezafati Mohammad Reza Fathi -
Open Access Article
59 - Online customer relationship management tactics and Customer Green patronage intention: The mediating role of perceived green risk
Leila Andervazh omid ZamanPour iman ghasemi hamedani -
Open Access Article
60 - Modeling Customers Credit Rating Based on Life Cycle and Financial Ratios: Approach of Discriminant Analysis
abdolreza valiolahi vahidreza mirabi mohmmad hosein ranjbar -
Open Access Article
61 - Investigate the Antecedents and Consequences of Brand Love with the Approach of Contrasting Social Media Marketing Activities and Customers’ Lived Experience (Study case: Alifard Company, Sanich Industrial Group)
farinoosh lazar Reza Kiani -
Open Access Article
62 - Investigating the role of Internet of Things technology as an environmentally friendly technology in expanding and improving businesses based on customer value
Leila Rahiminasab Hosein Vazifehdoost karim Hamdi -
Open Access Article
63 - The Influence of Green Marketing Strategies on Firm’s Performance by considering the moderating Role of Environmental Awareness of Customers
Abolfazl Khosravi Razieh Mohammadi Mohsen Torabi Mohammad Reza Fathi Hossein Norouzi -
Open Access Article
64 - A comparative investigation on Ayyāri custom in Iran and knighthood in the West
Mohammadreza Saaki reza kamasi -
Open Access Article
65 - Comparison of "Anoosh" and "leili & Majnoun"
Arman Manaserian -
Open Access Article
66 - Divine Custom According to the Account of the Quran
Shamsi Vaghefzadeh Parviz Lakzaeeyan Fakoor Amir Omrani Sardoo -
Open Access Article
67 - Practical Analysis of Strengthening the Economy Based on the Guidelines of the Revolutionary Supreme Leader in the Realm of Resistance Economy (Case Study: Economic Protection of the Islamic Republic of Iran)
Mohsen Azizi Hossein Hassanzadeh Ali Reza Maqdisi -
Open Access Article
68 - A study of local literature in the novel The Fig Tree of Ahmad Mahmoud Temples
Kobra Heydarian manijeh fallahi Ali Eskandari -
Open Access Article
69 - Designing a marketing model in the community based on customer experience in nature tourism in Mazandaran province
golnar shojaei Mahboubeh Naderi Doust -
Open Access Article
70 - Peak Shaving of Industrial Customers through Combined Installation of Photovoltaic Power Plant and Energy Storage System
Moslem Farhangnia Fariborz Haghighatdar-Fesharaki -
Open Access Article
71 - Study Of the Companionship Customs and Solitude in Sufism
Mehdi Jabbari Farhad Tahmasebi -
Open Access Article
72 - Presenting the smart pattern of credit risk of the real banks’ customers using machine learning algorithm.
Hojjat Tajik Ghodratollah Talebnia Hamid Reza Vakili Fard Faegh Ahmadi -
Open Access Article
73 - Presentation of Human Resource Architecture Model (Combined Approach
Saied Mirpour Ebadollah Ahmadi Reza Zareie Mojgan Amirianzadeh -
Open Access Article
74 - Determining the Dimensions of Electronic Customer Relationship Management (E-CRM) in Gharzolhasaneh Mehr Iran Bank
Mohamad Ali Tadayon Reza Ebrahimzade Dastgerdi Alborz Gheitani Mehrdad Sadeghi -
Open Access Article
75 - Human Resource Practices and Organizational Effectiveness with the Mediating Role of Internal Customer Satisfaction
Nader Sheikh Al-Islami -
Open Access Article
76 - The Impact of E-Satisfaction on E-Loyalty Moderated by Customer Perceived Risk and Skill (Case of Mashhad’s Mellat bank)
Seyed Mojtaba Moussavi Neghabi Yousef Ramezani Bahare JabarZade Nouri -
Open Access Article
77 - Factors Affecting Customer Satisfaction, Quality Banking Services to Iran, Using the Servqual Model (Case Study: Resalat Bank of Kermanshah Province)
Peyman Akbari Abedin Darabi -
Open Access Article
78 - Identifying the Factors Affecting the Perceived Benefits of Social Commerce For Female Online Retail Customers
Monire Ghahreman Shahraki Soheila Zarinjoi Alvar Narges Ebrahimi -
Open Access Article
79 - Identifying and examining the cause-effect relationships of the effective criteria of procurement time, cost and customer satisfaction in Omni-Chanel distribution network using DEMATEL
Seyed Ghiasuddin Taheri Mehrzad Navabakhsh Hamid Tohidi Davood Mohammaditabar -
Open Access Article
80 - Sovereignty and political legitimacy in the intellectual school of Akhund Khorasani
mohammadali karbasion -
Open Access Article
81 - social customs and traditions in Iranian branch of Safavid era poetry
nasrin rezazadeh maryam mohammadzadeh ramin sadeghinejad -
Open Access Article
82 - The Archeology of the Ritual Practices The Case Study of the Iron Ages Cemeteries of Talesh Region (Maryan & Tandevin)
Somayeh Astani Saeed baghizadeh Ehsan Alimadadi -
Open Access Article
83 - A Data Mining Method for Satisfaction and Confidence of the Bank Customers
Parisa Allahverdizadeh Saeid Taghavi Afshord -
Open Access Article
84 - Proposing Strategies to Obtain Customer Satisfaction in the Interaction Between Customer Performance and production Performance as a Competitive Advantage,a TQM Approach
Afsaneh Rahimi AliReza Irajpour -
Open Access Article
85 - Representation of a Conceptual Model and Drawing a Strategic Map for Entrepreneurial Organization through Fuzzy Multiple-Criteria Decision Making (FMCDM) Approaches
ali samaei Majid Ashrafi Roohallah samiei samereh Shojaei -
Open Access Article
86 - Customer Social Interactions in Digital Media & its Impact on Discovering Corporate Entrepreneurship Opportunities
Ali Ghavami Asghar Sarrafizadeh Ali Badizadeh Akbar Alem Tabriz -
Open Access Article
87 - Investigating the Impact of Innovation on Customer Participation and Citizenship Behaviors
fariba bakhshi Alireza Shahraki -
Open Access Article
88 - Explaining the role of the concept of touch in the buying behavior of customers of physical and online stores
meisam aminzadeh vahedi Seyed Hamid khodadad Hosseini Beitollah Akbari Moghadam -
Open Access Article
89 - The Examination of Various Dimensions of Comprehensive Quality Management on Mass Customization
Hesam Zand Hesam Somayeh Farid -
Open Access Article
90 - A Comparative Analysis of Customer Relationship Management (CRM) in Three Iranian Banks Based on Swift Approach
mohsen alvandi mohammad karimi -
Open Access Article
91 - Influence of Customer Knowledge Management in Improvement Relationship with Industrial Customers (Car Parts Maker Based in the Industrial City of Qazvin)
Mohammad Ali Valipour Esmaeil Malek Akhlagh Roghaeh Pourhassan -
Open Access Article
92 - The role of social media marketing activities in the development of customer equity
Mani Arman Mohabbat Javidfar -
Open Access Article
93 - The relationship between the Advertising media and brand equity from the Sports customer perspective in Tabriz
Nasrin Alizadeh Pasdar Hamid Janani -
Open Access Article
94 - Critique and analysis of the jurisprudential principles of the legitimacy of various types of customary marriage in Sunni jurisprudence
عبدالله باقری ورزنه sedigheh hatami -
Open Access Article
95 - Custom and Its Position in the Principal and Jurisprudential Works of Imam Khomeini and Shahid Sadr
sajedeh rasouli Hamid Eivazy Reza Ranjbar -
Open Access Article
96 - Percepts of Family and Man's Disobedience in Imam Reza's Al-Tasfir Masanad Book
Ahmad Moradkhani -
Open Access Article
97 - The Diamond Model of Digital Marketing Capabilities in Chain Stores with an Approach to Improving Productivity
Tahmooreth Hasanqolipouriasori Maryam Osati Mohammad Aghaei Masoud Keimasi -
Open Access Article
98 - Examine the mediating role of Perceived quality in the impact of Quality relationship with the customer on customer loyalty in the hotel industry (Case Study: five star hotels Tabriz)
jafar bahari Banafsheh Farahani Shahla Bahari Marjan Bazleh Hamed Bahari -
Open Access Article
99 - الگوی کاربرد روش QFD و ماتریس QSPM جهت کسب انواع دانش مشتریان در مدیریت دانش مشتری (در حوزه صنعت خودروسازی)
کامران جمالی فیروزآبادی غزاله اکباتانی -
Open Access Article
100 - Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1
S. Azizi M. Shafiey Roudposhti -
Open Access Article
101 - Effect of Customer to Customer Interactions on Satisfaction, Loyalty and Word of Mouth Advertisements of Customers (Case Study of Semnan Traveling and Tourism Agencies)
N. Imankhan S. Eekani M. Fakharyan -
Open Access Article
102 - A Green Closed-loop Supply Chain with Allocating Retailer to Probabilistic Customers by Considering Electric Converter of CO2 to O2 in Vehicles
Omid Keramatlou Nikbakhsh Javadian Hosein Dideh Khani Mohammad Amirkhan -
Open Access Article
103 - Investigating the effect of information technology on the job success of the employees of Bazargan Customs Department
Tajaddin Eram Siamak Kazemzadeh Ahmad Reza Molayi -
Open Access Article
104 - To Analyze Entry Barrier and Price in the Industry of Custom-Purpose Applications
Kiumars Shahbazi jalil badpeyma -
Open Access Article
105 - Customer Behavior Analysis of the Bank Industry: Grounded Theory Approach
Mostafa Esfandiari niloufar imankhan -
Open Access Article
106 - Investigating electronic customer relationship management in marketing behaviors with regard to the mediating role of social responsibility in Golestan Gas Company
Nezareh Kord parviz saeidi Roohalla Samiee Samereh Shojaee -
Open Access Article
107 - Factors Affecting Customer Loyalty: Study on the Role of Customer Relationship Management Quality as mediation and Brand image as moderator
Ehsan Safaei Seyed Morteza Ghayour Baghbani Morteza Rojui Toktam Pishfang -
Open Access Article
108 - Investigating the Mediating Role of Service Quality on the Relationship Between Customer Relationship Management and Customer Retention (case study: Torb company)
Kamran Yeganegi Zahra Neshati Maryam Ebrahimi -
Open Access Article
109 - Designing and validating the social marketing model with the role of social responsibility and customers' attitude towards the brand with a mixed approach (case study: Social Security Organization of the country)
Gholamreza Tizfahmefard Hassan Esmailpour fariz taherikia leila andervazh -
Open Access Article
110 - Customer Clustering via Combined TOPSIS-Fuzzy -K-MEANS Method to Design an Efficient Customer Relationship System: A Real-life Case Study in the Copper Industry
Hossein Mohammadi Dolat-Abadi Amirsadra Sadat -
Open Access Article
111 - Determining the Key Indicators affecting Electronic Customer Relationship Management (e-CRM) Using an integration of balanced scorecard and fuzzy screening techniques (Case Study: Companies Covered by Parsian Data-Processors Group)
Abbas Shahnavazi Mehran Nemati Gonbaghi Seyedeh Faezeh Teymouri Bahman Ghasemi dakdare -
Open Access Article
112 - Archaeological survey of Qaraqiya castle and Parthian fortifications on the border of Zanjan communication pass
Ali Norollahi -
Open Access Article
113 - Examining the impact of social responsibilities of the bank on employee performance and customer satisfaction and loyalty
علی حمیدی زاده رسول ثانوی فرد مهسا اسدالله -
Open Access Article
114 - Modeling factors influencing the confusion of female customers in choosing retail stores
Soheila ZarinJoy alvar Maryam Nooraei Abadeh -
Open Access Article
115 - Designing a Model Providing Services to Key Customers Based on RFM Model Using K-Means Clustering Method
Ali Sorayaie Amir Yousefizad -
Open Access Article
116 - Park-Bazaars, Step in Urban Sustainable Development (Case Study: City of Langeroud)
akbar motamedimehr abozar Motidoost -
Open Access Article
117 - Improving the customer experience through the implementation of a co-creation approach with the customer with action research method
ali tayyebi rahani محمد رضا حسینی مهدی عزیزی -
Open Access Article
118 - Analyzing the Conditions and Contexts Affecting the Institutionalized Branding of Saderat Bank from Media Advertisements using the Contextual Theory Method
Akram Salari SeyedAlireza Afshani Shadi Zabet -
Open Access Article
119 - Investigating the Impact of Success Factors on Sustainable Electronic Customer Relationship Management on the Performance of an Insurance Company in the Context of Covid-19 Epidemic
Mohammad Abbasian Saied Sehhat -
Open Access Article
120 - Modeling e-Customer Relationship Management, Case Study: Banking Systems
Kamran Yeganegi Maryam Ebrahimi -
Open Access Article
121 - Prioritization of Effective Factors on Electronic Customer Relationship Management in Golestan Gas Company
Nezareh Kord Parviz Saeidi Roohalla Samiee Samereh Shojaee -
Open Access Article
122 - Segmenting and Determining the Profile of Customers of Ahvaz Agricultural Bank Branches using a Self-Organizing Neural Network Algorithm
Maryam Darvishi -
Open Access Article
123 - Customer Behavior Mining Framework (CBMF) using clustering and classification techniques
Farshid Abdi Shaghayegh Abolmakarem -
Open Access Article
124 - Two phase genetic algorithm for vehicle routing and scheduling problem with cross-docking and time windows considering customer satisfaction
Ali Baniamerian Mahdi Bashiri Fahime Zabihi -
Open Access Article
125 - “Investigating the role of public relations on honoring and gaining client satisfaction in the performance of Saba Net Company in the days of Corona pandemic”
محمد قاسمی سید نوید موسوی زاده -
Open Access Article
126 - Customer relationship management
BAHMAN khanalizadeh -
Open Access Article
127 - Study of Impact Factors of Relationship Marketing in Loyalty Customers in Kerman Balan Agency
B. Alishiri M.A.F. Bonabi H. Abdollahi -
Open Access Article
128 - The role of the Martens clause in the development of international humanitarian law in the face of new challenges
maysam gharaei heibatollah najandimanesh mohammad reza Alipour -
Open Access Article
129 - Explaining customer engagement to createing value in the banking industry of Iran based on perceived value
سید محمد کامل حسینی صمد عالی -
Open Access Article
130 - Measuring the quality of customer relationship management for the development of digital marketing strategies in Shahr Bank
Mohammad Reza Javid Sina Nematizadeh Behrouz Ghasemi -
Open Access Article
131 - The World Customs Organization with Implication of Obstacles of Iran Facing this Organization
Ali Tabatabaee Abbas Sabeti -
Open Access Article
132 - The role of sensory marketing in the improvement of customer experience and the intention of purchase from a store (case of study: Ofogh Kourosh chain stores)
Reza Kazemi majid fattahi Niloofar Imankhan -
Open Access Article
133 - Investigating relationship between CRM customer relationship and the quality of services provided in the bank with the mediating role of the citizen's citizenship behavior
javid rakhshani zohreh madani somayeh saebnia -
Open Access Article
134 - Scientific Observation of the Development of Customer Relationship Management Strategy: A Case Study of Scientmetrics
Hadi Hosseinimanesh Shahnaz Nayebzadeh Seyyed Hassan Hataminasab Mozhde Rabbani -
Open Access Article
135 - Presentation of an Import Risk Management Model in the Customs of the Islamic Republic of Iran and Its Role in Businesses
Ali reza Faghih Nasiri Morteza Yar Ahmadi Ali Reza Tamjid Yamchelo -
Open Access Article
136 - Examining the psychological factors affecting impulse buying behavior in sports
hosein hasanpoor farshad tejari zinat nikaein -
Open Access Article
137 - A Machine Learning Approach to Detect Energy Fraud in Smart Distribution Network
Mahdi Emadaleslami Mahmoud-Reza Haghifam -
Open Access Article
138 - A New Real-Time Pricing Scheme Considering Smart Building Energy Management System
Mohammad-Hossein Shariatkhah Mahmoud-Reza Haghifam Mohammad-Kazem Sheikh-El-Eslami -
Open Access Article
139 - Validation of value creation pattern with customers in the banking industry-Case study: Bank Mellat
Amir Ali Koushki Fataneh Alizadeh meshgani Nasser Fegh-hi Farahmand -
Open Access Article
140 - Designing an Inference System Based on Hierarchical Fuzzy Rules for Validating Bank Clients.
masome tadris hasani Maghsoud Amiri -
Open Access Article
141 - The Use of Delphi-Fuzzy and Fuzzy-DEMATEL Approach to Identify and Evaluate Effective Factors on Credit Risk of Real Bank Melli Customers in Iran
Masoud Rezaei Aghmashhadi Gholamreza Mahfoozi Farzad Rahimzadeh -
Open Access Article
142 - Application of Fuzzy Delphi Integrated Approach / Multiple Logistic Regression in Identifying and Assessing the Credit Risk of Real Bank Mellat Customers
sirous Azizollahi Mahdi Madanchi Zaj ghasem Mohseni Mehrdad Hosseini Shakib -
Open Access Article
143 - Perishable Inventory Model with Retrial Demands, Negative Customers and Multiple Working Vacations
Vijaya Laxmi Pikkala Soujanya M.L. -
Open Access Article
144 - The Impact of Organizational Culture, Organizational Strategy and Technological Innovation on the Effectiveness of Electronic Customer Relationship Management Systems.
zeynab soltani nima Jafari navimipour -
Open Access Article
145 - The Effect of Marketing Mix to Attract Loyal Customer، s to Help Customer Relationship Management System (CRM) (Case study: Kosar Credit Financial Institution)
Rasoul Salmasi Jafar Sadegh Feizi -
Open Access Article
146 - The Relationship between Religion with Literacy and Economic Behavior with the Mediating Role of Moral Attitudes Customers of Sports Stores
Malihe Rasti Iman Safaei -
Open Access Article
147 - The Relationship between Marketing Mix Elements and the Purchasing Behaviour of Sports Club Customers
Mohammad Davalli -
Open Access Article
148 - Customer response to amoral behavior of retailers (Case Study: Retailers in Tehran)
vahid gholizadeh mohamad rahim esfidani Iman Ahmadi -
Open Access Article
149 - Providing a Strategy to Improve the Quality of Customer Services in the Supply Chain
Alireza Agha gholizade sayar Mehdi Izadyar Reza Gharaeepour Fatemeh Eskandar -
Open Access Article
150 - The Role of Customer Knowledge Management in Creating Competitive Advantage in Small and Medium Enterprises; (Case Study: Companies in Industrial City of Khorramabad)
eliza azadbakht naser khani -
Open Access Article
151 - The Application of Combined Fuzzy Clustering Model and Neural Networks to Measure Valuably of Bank Customers
Raheleh Nasiri Sharifi Maryam Rastgarpour -
Open Access Article
152 - The Effects of Merchandising on Purchasing Behavior of Sports Customers with Emphasis on the Mediator Role of Perceived Value
saeed hassanzadeh Hasan Farhadi Mahboub Sheikhalizadeh -
Open Access Article
153 - The Developing a Structural Modeling of a Customer Loyalty in Sports Services Based on Relationship Marketing
sajad moemeni gholamreza shabanibahar majid kiyani parvin mohammadi -
Open Access Article
154 - The Impact of Trust, Privacy and Service Quality on the Success of e-Customer Relationship Management in Fitness Clubs with Mediating Loyalty
mohssen mahmodi hamid foroghipoor mohammad nikravan najaf aghaei -
Open Access Article
155 - presenting a predictive model of default risk of corporate clients of mellat bank , qualitative approach ( strauss and corbin )
Alireza Sephidpoushkhameneh yaghob pourkarim Rasoul Baradaran Hassanzadeh Mahdi Zeynali -
Open Access Article
156 - Optimal control of customer dynamics using machine learning method with polynomial kernel
seyed Hamid Emadi Abolfazl Sadeghian مژده ربانی Hasan Dehghan Dehnavi -
Open Access Article
157 - reflection on the validity of the positive principles of authenticity from the perspective of Imami jurisprudence
behnam ghanbarpor Rahman Valizadeh -
Open Access Article
158 - Understanding Online Store Service Quality Antecedents and Their Impact on Customer Satisfaction and Behavioral Intentions in Iran
Seyed Mojtaba Moussavi Neghabi Morteza Anoosheh Masoud Qorbankhani -
Open Access Article
159 - Analysis of neuromarketing and its effect on the activity of brain waves of sports goods customers
Abas Nghizadeh Baghi فرزاد نوبخت نسرین عزیزیان کهن Akbar مهدوی Alireza Esfandiyari -
Open Access Article
160 - Relationship between strategic orientation and loyal customers emphasizing marketing capability
Mahdi Abdolazimi Heris hosseyn rahimi kalvar fatemeh hosenzadeh jenagurd -
Open Access Article
161 - Investigating the Factors Influencing the Adoption of E-Commerce in Small and Medium-Sized Companies using the Push-Pull Framework
Seyed Reza Jalalzadeh Seyyed Mohammad Shahab Sadrosadat Mahsa Lotfiyan Moghadam -
Open Access Article
162 - Analyzing the Challenges of Integrating Artificial Intelligence and Customer Relationship Managemen
ُShirvan Keivani mojtaba heydari reza rostamzadeh -
Open Access Article
163 - The role of governments in the formation and identification of international customary rules with a look at the opinion of the International Court of Justice in the Yerodia case
hadi keramati moez Akbar Alizadeh Mehdi SHAHBAZI -
Open Access Article
164 - Investigating the effective variables of R&D (research and development) and providing executive solutions to improve the learning performance and innovation of the National Iranian Gas Company
Tavakol Moharrami Alireza Irajpour Morteza Mosakhani -
Open Access Article
165 - interactive marketing model based on the national system of innovation in industrial tools
Ali Hajiaghabozorgi Mahmoud Ahmadi sharif Peyman Ghafari Ashtiani -
Open Access Article
166 - Providing a paradigm model of customer interaction with an emphasis on electronic management of customer relations (a study of banks-affiliated universities)
Seyed Mohammad Azimi Kiumars Aria Seyed Mehdi Jalali -
Open Access Article
167 - Investigating the impact of social factors and environmental factors on the purchase of landline communication services on improving customer experience (case study: FIX customers in Tehran)
Fariba Sayadi Hossein Safarzadeh Sina Nematizadeh -
Open Access Article
168 - Investigating the impact of supply chain correlation and customer orientation on sustainable management innovations with the variable role of information sharing moderator in new businesses (case study: industrial towns of Zanjan province)
Iman kheirkhah Alborz Hajikhani Rahele Jamshid Loo Seyyed Mehdi Moafi Madani -
Open Access Article
169 - Investigating Antecedents and Consequences of Customer Experience in Using Mobile Banking Applications
Nastaran Haghjooye Javanmard ابوالقاسم ابراهیمى -
Open Access Article
170 - The impact of social media with the help of artificial intelligence on customer engagement in the automotive industry
Nastaran Ghahremanzadeh سید عبدالله حیدریه Younos Vakil Alroaia -
Open Access Article
171 - Policy to Increase Customer Loyalty: A New Secret to Unlocking The Impact of Gamification on New Loyalty Programs (Case Study of Travel Agencies on Alborz Province)
ٍEsmaeel Rostamzadeh Ganji nahid mahmudpur saeid mahammad zade -
Open Access Article
172 - Identifying Factors Affecting Customer Loyalty of Sports Entertainment Service Companies
Mahdi Zarif Hassan Fahim Hossein Peymanyzad Mohamadreza Esmaelzadeh -
Open Access Article
173 - Formulating of a conceptual model for online customer experience in social media with an approach based on foundational data theory.
Alireza Jafari Mahdi Zakipour marjan marjan rajabi -
Open Access Article
174 - Customer Experience Management in Maritime Transport Industry
Hoda Zadvan bahram kheiri بهروز قاسمی -
Open Access Article
175 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day)
Hamed Einipoor Hossein Shirazi Meysam Shafiei Roodposhti Farideh Haghshenas Kashani -
Open Access Article
176 - Investigating and analysis of the impact of service quality and trust on customer loyalty in e-commerce
Alinaghi Rezaie سامان فروتنی Mohsen Katebi Jahromi علیرضا کاتبی جهرمی -
Open Access Article
177 - Presenting a qualitative model of human resource management productivity with the approach of training agility with ground theory method
Siamak Hosseinnezhad Abdul Khaliq Gholami Karamollah Daneshfard -
Open Access Article
178 - Identifying service quality dimensions in the digital platforms ecosystem and the influence on intention to use Based on customer experience
Asieh Nazemi Masoumeh Hoseinzade Shahri -
Open Access Article
179 - The Study of Effect Factors for Outsourcing Decision (Case study: Abfa Company in Mash City)
Houshang Taghizadeh ali divanbeigi -
Open Access Article
180 - Use of social media technology and its relationship with company performance with the mediating role of strategic customer relationship management capabilities
Akbar Valizadeh Oghani Nazli Rahimzadeh -
Open Access Article
181 - Designing a Social customer relationship management Pattern based on Cause Related marketing (with emphasis on green management in the framework of social responsibilities) with a qualitative approach based on grounded theory method
Alireza Salehi Hossein Vazifehdust parviz saeedi Abdolaziz Paghghe -
Open Access Article
182 - Impact of market orientation on marketing performance & financial performance with mediating role of customer relationship management & brand management
Mohammad Reza Radfar -
Open Access Article
183 - Determine of relationship between aesthetic dimensions and customer orientation of swimming pools in Golestan province
reza rezaeeshirazi Abdolsamad babaei -
Open Access Article
184 - Developments in Classical International Law in the Shadow of the Cooperation and Competition of the Great Powers
Aboozar Omrani -
Open Access Article
185 - Evaluating the Performance of the Raw Material Providers based on the Customer-based LARG (CLARG) Paradigm: A Machine Learning-based Method
Fardin Rezaei Zeynali Somayeh Hatami Ramin Talebi Khameneh Mohssen Ghanavati-Nejad -
Open Access Article
186 - Presenting a Model for Creating Customer Loyalty Based on Business Technological Intelligence
Shahram Ajorlou soheila sardar Ali rajabzadeh Angela Ameli -
Open Access Article
187 - Investigating the Factors Affecting the Electronic Well-Being of Female Customers on Purchasing from Electronic Brand Store during pandemic crises
Yazdan Shirmohammadi Morad Baradarn Esmail Nasiri Amene Kamali Sarvestani -
Open Access Article
188 - Dimensions and parameters affecting the quality of higher education Service quality by Internal and externalcustomers
Somayeh Bahmei Taraneh Enayati -
Open Access Article
189 - Presenting and explaining the sensory branding model to change consumer behavior in the industrial markets of disinfectants: a qualitative approach
Hossein Farsiani Hormoz Mehrani Hamidreza Saeednia mohsen mohammadian saravi -
Open Access Article
190 - Evaluation of the legal system of Iran and England regarding silence, the types and exceptions to silence
Ehsan Azimi Moayedi Jalil Maleki -
Open Access Article
191 - The challenge of the option contract from the point of view of the rule of uncertainty
hamed salehi ali abadi -
Open Access Article
192 - Investigating the Effect of Social Responsibility of Tourist Hotels on Customer Loyalty with the Mediating Role of Hotel Credit, Customer Satisfaction and Trust and the Hotel Management Ability Moderator
Amir Gandomkar Maryam Ashtar Ali Lavafan -
Open Access Article
193 - A comparative study of effective cause in legal jurisprudence.
smaeil keshavarz safi yi -
Open Access Article
194 - The need for a duty to re-negotiate international contracts, with an emphasis on oil and gas upstream contracts and fundamentals of jurisprudence and law
Abdolrahim Moradi -
Open Access Article
195 - A New Approach to Customer Classification According to a Hybrid Non-linear Bayesian and Quantum Approach
Nazanin Kashani Nikoo Mahnaz Rabiei Kiamars Fathi