Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1

Azizi, S.; Shafiey Roudposhti, M.

Journal of Industrial Strategic Management

Issue 36 Vol. 11 Spring 2015

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Manuscript ID : 558630 Visit : 104 Page: 55 - 72

Article Type: Original Research

Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1

Subject Areas : policy making

S. Azizi ¹ , M. Shafiey Roudposhti ²

1 - MA in Industrial Management, Yazd Science and Art University, Yazd, Iran(Corresponding Author), email: Email:shirinazizi65@yahoo.com
2 - PhD in Management, Tarbiat Modarres University, Tehran, Iran, email: m.shafieeroodposhti@modares.ac.ir

Received: 2016-01-04 Accepted : 2016-01-04 Published : 2015-01-01

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Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1

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