List of Articles Open Access Article Abstract Page Full-Text 1 - The Factors Affecting the Customer's Views about Services Innovation: Case Study of Parkometers Users in Qazvin City J. Mehrabi Z. Maroof Mashat Open Access Article Abstract Page Full-Text 2 - The Relationship between Personality and Job and Its Impact on Performance and Job Satisfaction of Employees in Islamic Azad University–Firouzkouh Branch A. Darijani S. S. Hoseyni Open Access Article Abstract Page Full-Text 3 - Effect of Learning Orientation on Firms Innovation and Performance: A Case Study of Small Firms in Tehran K. Tajeddini A. R. Ma'toufi A. A. Ahmadian Open Access Article Abstract Page Full-Text 4 - The relationship between social capital and social responsibility in Islamic Azad University- Firouzkouh branch T. Mojibi F. Nabavi Open Access Article Abstract Page Full-Text 5 - The effect of knowledge Management on customer Orientation: Case Study of Insurance companies in Tehran M. M. Movahedi M. Moradi Open Access Article Abstract Page Full-Text 6 - Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1 S. Azizi M. Shafiey Roudposhti Open Access Article Abstract Page Full-Text 7 - Identifying and Explaining the barriers of On-time Delivery in Water Projects: Case Study of Regional Water Co. in Mazandaran M. Mokhktari H. Azadi Open Access Article Abstract Page Full-Text 8 - Identifying the Criteria to Evaluate and Rank the Suppliers by Using Fuzzy TOPSIS Technique: Case Study of Pabas Protein Food Industries E. Roghanian A. Sheykhian E. Seyad Abendabkeshi