Determining the Dimensions of Electronic Customer Relationship Management (E-CRM) in Gharzolhasaneh Mehr Iran Bank

Subject Areas : Business Strategy

Mohamad Ali Tadayon ¹ , Reza Ebrahimzade Dastgerdi ² , Alborz Gheitani ³ , Mehrdad Sadeghi ⁴

1 - PhD Student in Information Technology Management, Department of Management, Khorasgan Branch, Islamic Azad University, Isfahan, Iran
2 - Assistant Professor, Department of Management, Khorasgan Branch, Islamic Azad University, Isfahan,Iran
3 - Assistant Professor, Department of Management, Khorasgan Branch, Islamic Azad University, Isfahan,Iran
4 - Assistant Professor, Department of Management, Khorasgan Branch, Islamic Azad University, Isfahan,Iran

Received: 2021-10-02 Accepted : 2021-12-15 Published : 2021-12-21

Keywords:

References:

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