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List of Articles نادره السادات نجفی زاده Open Access Article Abstract Page Full-Text 1 - Influence of relationship marketing investment on customer's gratitude and loyalty in retailers (Case Study: Hakopian Chain Store Customers) nadereh sadat najafi zadeh afsaneh tabzar Open Access Article Abstract Page Full-Text 2 - The Survey of The relationship between Passengers purchase motivations and selecting types of buying at airport (Case Study: airport ahwaz) naderh sadat najafizadeh maryam zahiri Open Access Article Abstract Page Full-Text 3 - Investigating the effect of marketing mix of services on perceived values, customer satisfaction and behavioral intentions in the restaurant nadereh sadat najafi zadeh Ali Akbar Mirzaee Open Access Article Abstract Page Full-Text 4 - Examining the impact of website quality, customer emotion and satisfaction on e-customers' loyalty on travel booking websites bagher Abbas pour nadereh sadat najafi zadeh Ali Akbar Mirzaee Open Access Article Abstract Page Full-Text 5 - Providing a Model for Identifying the Service Quality Dimensions Within Technology-Based Banking (Case study: Student’s of Islamic Azad University-Arak Branch) N. S. Najafizadeh A. Mojoodi P. Ghasemi Open Access Article Abstract Page Full-Text 6 - Study of the Relationship between the Country of Origin and the Brand Equity Case Study: Grad N. Alsadat Najafizadeh M. Mehrabi R. Karjalian A. Mashayekhnia