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  • Vol. 6
  • Issue1 Vol.6
  • 1
    Issue 1 Vol. 6 Spring 2011

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  • List of Articles


      • Open Access Article
        • Abstract Page
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        1 - Investigation the effect of Market Orientation, Innovation and Customer Loyalty on Business Performance (Case Study: Pol Clothing Group)
        M. R. Pakdel Sh. Nayebzadeh H. Dehghan Dehnavi
      • Open Access Article
        • Abstract Page
        • Full-Text

        2 - Assessing the Relationship between Loyalty Program Attributes, Store Satisfaction and Store Loyalty
        P. Ghafari Ashtiani A. R. Eskandary Mehrabady
      • Open Access Article
        • Abstract Page
        • Full-Text

        3 - An Investigation into Factors that Affect Brand Choice Using Factor Analysis Approach
        M. Samiei Nasr S. M. Alavi M. Nadjafi Siahroudi
      • Open Access Article
        • Abstract Page
        • Full-Text

        4 - The Impact of Contextual Factors, Brand Loyalty and Brand Switching on Purchase Decisions Young Consumers
        H. Safarzadeh B. Kheiry R. Agha Seyed Agha
      • Open Access Article
        • Abstract Page
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        5 - The Priority of Effective Factors on Customer's Loyalty with Using of ECSI Model
        M. Haghighi Kaffash M. Akbari
      • Open Access Article
        • Abstract Page
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        6 - The Strategy Formulation for Customer Relationship Management System with Balance Score Card Approach (CRM SCORE CARD) in Sapco Company
        J. Haghighat Monfared E. Saraeenia
      • Open Access Article
        • Abstract Page
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        7 - The Attractiveness of Personalized Services for Mobile Users and Its Effect on the Service Providers Switching Behavior of the Customers
        A. H. Neisi M. Ghanavati
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