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Open Access Article
1 - The mediating role of student satisfaction in the relationship between service quality and loyalty of graduate students of the University of Isfahan
Marzieh Heydari Zainab Abolhosseini Zainab Tavakoli Safia Maleki -
Open Access Article
2 - Investigating the Effect of Brand Trust on Customer Loyalty with Regard to the Mediating Role of Brand Value and Moderating Respect and Love for the Brand Among Customers of the Mashhad Leather Brand in Tehran
مهرداد رحیمیان hiro eisavei -
Open Access Article
3 - Investigating the relationship between business ethics, organizational loyalty, and employee productivity, a case study: Employees of Eghtesad Novin Bank, Fars Province
Amanolla Rahpeima -
Open Access Article
4 - The role of service quality in the relationship between standardization and customization of products with customer satisfaction and loyalty "A case study of companies operating in Rasht Industrial City"
morteza hazrati -
Open Access Article
5 - Investigating the model associated with purchase value and purchase motivation and its consequences with a futuristic approach in discount retailing in Tehran
Mohammad Jani Karim Hamdi Hosein Vazifehdust Vahid Reza Mirabi -
Open Access Article
6 - Future studies on customer experience management and its effective factors based on brand loyalty
Azadeh Boostani Hamidreza Saeedniya Hamid Saeedi Rahim Mohtaram -
Open Access Article
7 - Evaluation of The Relationship Between Customer Loyalty And Relationship Selling in Industrial Markets
K. Heidarzadeh M. R. Ramezanighomi -
Open Access Article
8 - Examing the Importance of Brand Equity for Customer Loyalty in the Food and Beverage Industries in Iran
M. Bamenimoghadam K. Hidarzadeh H. Mehrzadi -
Open Access Article
9 - ارائه الگویی برای ارزیابی عوامل مؤثر بر تبلیغات شفاهی مثبت در بازار خدمات (مطالعه موردی: بانک های شهرستان اراک)
محمد علی عبدالوند پیمان غفاری آشتیانی -
Open Access Article
10 - The evaluation of relationship between customer value and customer relationship management performance
K. Heidarzadeh A. Zendehdel Ali Hossin Soltani -
Open Access Article
11 - Investigating The Effect of Brand Credibility on Customer Loyalty in the Iranian Banking Industry
K. Heidarzadeh F. Ghafari S. Farzaneh -
Open Access Article
12 - Analysing the Market Orientation’s Effects on Economic Performance in Insurance Companies
M. A. Abdolvand, K. Heidarzadeh H. Manafi -
Open Access Article
13 - The effects of sustainable marketing activities on brand loyalty in dairy products with the intermediary effect of brand image, trust and customer satisfaction
naser azad mahtab alsadat mousavi fard -
Open Access Article
14 - Brand equity and brand image with customer loyalty in pharmaceutical companies
atiyeh moradi Hossein vazifehdust -
Open Access Article
15 - Investigating the relationship between self-congruity and brand attachment with the moderating role of the need for uniqueness on brand loyalty (case study: mobile customers in Isfahan)
Alireza Naalchi Kashi Elnaz Parvizinia -
Open Access Article
16 - The effect of network marketing on Teknik brand loyalty in Bushehr consumers
safoura shahniaei Sima Najafnejad -
Open Access Article
17 - The effect of relationship marketing on loyalty with the mediating role of wushu weapons customer relationship management
Somayeh Mirani -
Open Access Article
18 - عوامل تعیینکننده وفاداری بیماران سرپایی: مطالعهای در بیمارستانهای آموزشی
احسان زارعی علیرضا موسی زاده -
Open Access Article
19 - ارزیابی سطح روابط عمومی بیمارستان و ارتباط آن با وفاداری بیمار در بیمارستانهای دولتی یزد و اراک
محمد امین بهرامی محمد عقیلی راضیه منتظرالفرج بابک عشرتی -
Open Access Article
20 - Study of the Relationship between Medical Staff Behavior with Patient Loyalty in the Educational Hospital Tehran
faranak rahbari ali komeili Leila Nazarimanesh -
Open Access Article
21 - The role of Corporate Responsibility on Customer Loyalty in banking sector
Mohammad Javad Taghipourian Mahsa Mashayekhbakhsh Azadeh Mohammadpour sepideh Ataei -
Open Access Article
22 - Emotional marketing, dynamic capabilities and organizational profitability
Mojtaba Poursalimi anoosh omidi -
Open Access Article
23 - The Effect of Insurer Personality Characteristics on Brand Personality and Brand Loyalty (Case Study: Iranian Insurance Companies in Langrood County)
faranak khodayari Sedigheh Tootian Esfahani Roghayeh Tajbar Parashkoohi -
Open Access Article
24 - Studying the relationship between brand and consumer (case study: electrical home appliance)
fatemeh motahari nejad سعید صمدی زینب طولابی یاسان الله پوراشرف -
Open Access Article
25 - The effect of social media on brand community markers, value creation practice, bran trust and brand loyalty (case study: comparison between Apple (Iphone) and Samsung’s (Galaxcy) mobile)
مریم کناره فرد سید علیرضا موسوی -
Open Access Article
26 - The Survey of Effect of Pleasurable Services and Trust on Loyalty
Mandana Panahi Vanani reza sha'abani -
Open Access Article
27 - Evaluating Improvement in Bank Service Management and Customer Loyalty by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)
نرگس رضائی ملک محمد رضائی ملک رضا توکلی مقدم -
Open Access Article
28 - Investigation The Role Of Relationship Marketing , Experiential Marketing and Cause Marketing in Customer Loyalty
اکبر شیدائی حبشی Alireza Fazlzadeh Mohammad Faryabi -
Open Access Article
29 - Effect of failed service quality on customer loyalty in banking industry
mehrnaz nejati ahmad rahchamani -
Open Access Article
30 - Investigating the effect of customer service quality and customer’s knowledge of the bank on customer loyalty (with an emphasis on subjective image, customer relationship quality and satisfaction as mediator variables)
حسین رحیمی کلور -
Open Access Article
31 - Study of the Effect Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak)
محمد امین جمشیدیان -
Open Access Article
32 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company.
Razieh Peshman حمزه کاظمی مهیاری -
Open Access Article
33 - Influence of relationship marketing investment on customer's gratitude and loyalty in retailers (Case Study: Hakopian Chain Store Customers)
nadereh sadat najafi zadeh afsaneh tabzar -
Open Access Article
34 - Impact relationship marketing on customer loyalty (Case Study: saderat Bank of Mazandaran)
asef karimi rezvan velayati shokouhi esmail shabani nejad -
Open Access Article
35 - Model Construction of Engagement and Outcomes in Consumers Food Life: Evidence from C stores Customers
Saman Sheikh Esmaeili Sana Hazbavi -
Open Access Article
36 - Double jeopardy Effect Strategies, market share Conformity with the bran and behavioral and attitudinal loyalty Football and volleyball fans
Fatemeh Fatahi Rasool Nazari -
Open Access Article
37 - Presentation of value-making model in the banking services industry (Case Study: National Bank of Fars Province)
Seyyed Alireza Mosavi -
Open Access Article
38 - The Effect of Consumer Perceived Values on Brand Love and Its Consequences: Explaining the Mediating Role of Brand Identity
iman hakimi -
Open Access Article
39 - The Effect of Brand Personality and Brand Image on Word of Mouth
Marjan Daneshian Shahnaz Nayebzadeh Mahmoud Moien Addin Akram Eghbali -
Open Access Article
40 - Examining the impact of website quality, customer emotion and satisfaction on e-customers' loyalty on travel booking websites
bagher Abbas pour nadereh sadat najafi zadeh Ali Akbar Mirzaee -
Open Access Article
41 - Studying the effect of perceived e-service quality and perceived security on brand equity
Mohsen Khunsiavash elika amirasl Majid Mohamadipour -
Open Access Article
42 - The Impact of Young Brand Identity on Brand Loyalty by Mediating Customer Satisfaction in the Mobile Industry
Maryam Ghamari Poor Zahra Amir Hoseini -
Open Access Article
43 - Investigating the Role of Consumer Psychological Motives on Customer Engagement, Attachment and Brand Loyalty (Case Study: Me Hypermarket Chain Stores in Tehran)
Ali Akbar Khademi Abbas Golshani Hanieh Farazandeh -
Open Access Article
44 - The Impact of Brand Image, Ethical Behavior and Service Quality on Patient Loyalty Considering the Mediating Role of Patient Satisfaction (Case Study: Tehran Ophthalmology Private Centers)
amirhossein samadzadeh Mohammad ail abdolvand mohsen KhunSiavash -
Open Access Article
45 - The Effect of Components of Social Media Marketing Activities through Brand Value on Customer Responsibility in the Tourism Industry
firouze hajialiakbari narges moosavi -
Open Access Article
46 - Branding co-creation through customers participation in digital media
Ali Akbar Khademi Ali Boromandnasab Hanieh Farazandeh -
Open Access Article
47 - Implications of Cause-Related Marketing in the Banking System and its Impact on Customer Loyalty to Banks
Ali Valipour Mahmoud Noraei Kamyar Kavosh -
Open Access Article
48 - The Relationship between Sensory Marketing and the Loyalty of Private Sports Club Customers, the Mediated Role of Perceived Value and Location dependency
ali akbar zohrevand Majid Soleimani sirous ahmadi -
Open Access Article
49 - Effects of Brand Performance on Consumer Buying Behavior through Variables Mediating Brand Trust and Brand Image and Brand Equity and Brand Loyalty
Abbas Ghaedamini Harouni Mehrdad Sadeghi de cheshmeh Siamak Korang Beheshti Majed Maharani Barzani -
Open Access Article
50 - The influence of personal values on customer loyalty in agricultural bank of Tehran
MOHAMMAD ALI Abdolvand leila Andervazh zahra atf iman ghasemi hamedani -
Open Access Article
51 - The Impact of Fashion Innovativeness (FI) on Consumer-based Brand Equity
Sayed mohammad Shamszadeh alavi -
Open Access Article
52 - Presenting the model of the effect of entrepreneurial marketing dimensions on consumer behavior with the approach of structural equations in startups in the field of new technology
HAMIDEH reshadatjo amir ebrahimpour -
Open Access Article
53 - Investigating the Role of Self-Concept Fit on the Loyalty of Tejarat Bank Customers through Brand Image and Brand Emotional Attachment
Hossein Norouzi Dariush Tahmasebi Aghbelaghi -
Open Access Article
54 - Identifying and Prioritizing the Factors Affecting the Intention of Viral Marketing Behavior in Customers with a Multi-Criteria Decision Approach (Fuzzy Hierarchical Analysis)
naser seifollahi Mohmmad Bahadorinejad -
Open Access Article
55 - Investigate the Effect of Social Media Personalization on Perceived Brand Value and Brand Loyalty with the Mediating Role of Brand Interaction and Consumer (Case Study: Snap Company)
Maria Hoseinzade Shirzili farzad asayesh Mohammad Reza Ghorbanian -
Open Access Article
56 - Brand equity modeling in Sepah Bank (A New Approach to Delphi-Fuzzy Type 2 Electro-Type 3 Techniques and Structural Equations)
KUMARS MOHSENIMEHR hossain budaghi khaje nobar -
Open Access Article
57 - Developing a Satisfaction Model for Service Recreation with an Emphasis on Grounded Theory-based Brand Loyalty in Banking Industry
seyed mohamad hosein lotfi ashtiani seyed mehdi jalali bita tabrizian -
Open Access Article
58 - Investigation of the Effect of Country of Origin Image on Brand Equity (Case Study: Iran khodro Diesel Company- Chorus Minibus)
K. Heidarzadeh M. Hashemi -
Open Access Article
59 - Investigation the effect of Market Orientation, Innovation and Customer Loyalty on Business Performance (Case Study: Pol Clothing Group)
M. R. Pakdel Sh. Nayebzadeh H. Dehghan Dehnavi -
Open Access Article
60 - The Impact of Interpersonal Relationships on Customer Satisfaction and Loyalty to The Service Provider
K. Heidarzadeh D. Hoseini Firouzabadi -
Open Access Article
61 - Investigating Factors Influencing Tejarat bank's Customer Loyalty
M. A. Abdolvand K. Abdoli -
Open Access Article
62 - Investigation the Effects of Consumer Shopping Value on Satisfaction, Loyalty, Word of Mouth and Share of Purchase
M. A. Abdolvand M. Jani -
Open Access Article
63 - Study of the Effect of Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak)
M. A. Jamshidian -
Open Access Article
64 - Recognizing and Ranking Consumers' Purchasing Criteria for Mid-Range Priced Passenger Cars in Tehran, Using Fuzzy AHP
M. A. Abdolvand S. Fereidounfar -
Open Access Article
65 - Providing a Model for Identifying the Service Quality Dimensions Within Technology-Based Banking (Case study: Student’s of Islamic Azad University-Arak Branch)
N. S. Najafizadeh A. Mojoodi P. Ghasemi -
Open Access Article
66 - The Relationship between Risk Aversion and Brand Loyalty with Regard to the Role of Brand Trust and Brand Affect in This Relationship
Sh. Nayebzadeh P. Shahbazi -
Open Access Article
67 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company
R. Pezhman H. Kazemi Mahyari -
Open Access Article
68 - A Model for Customers Switching from National Bank by Applying Structured Equations (Case Study: National Bank Branches in Ilam Province)
L. Emami Y. Pourashraf Z. Toulabi -
Open Access Article
69 - The Effect of Social Media on Brand Community Markers, Value Creation Practice, Brand Trust and Brand Loyalty (Case Study: Comparison between Apple (Iphone) and Samsung’s (Galaxy) Mobile)
S. A. Mousavi M. Kenarehfard -
Open Access Article
70 - Assessing the Relationship between Loyalty Program Attributes, Store Satisfaction and Store Loyalty
P. Ghafari Ashtiani A. R. Eskandary Mehrabady -
Open Access Article
71 - Investigation of the Effects of Brand Image and Perceived Public Relation Activities on Customers Loyalty
K. Heidarzadeh F. Torabi -
Open Access Article
72 - Satisfaction and Inertia Influence on Loyalty (Case study: Mobile Phone)
F. Khajouei Sh. Nayebzadeh -
Open Access Article
73 - Exploring the Role of Quality Attributes for Traditional Food Products (With PDO) on Consumer Behavi
H. Vazifehdoust V. R. Mirabi M. Mohammadi -
Open Access Article
74 - Studying Effective Elements in Brand Equity From the Consumer's Perspective (Based on Aaker's Model)
M. Mohamadian R. Shafiha -
Open Access Article
75 - Staff Role in Encouraging Customer Citizenship Behaviors (Subject of the Study: Tejarat Bank, Top Branches in Tehran)
K. Hamdi N. Karami -
Open Access Article
76 - The Role of Emotional Satisfaction in Customers’ Behavioral Intentions Regarding Service Quality in the Hotel Industry
M. Haghighi H. R. Saeednia Gh. Kianosh Ghavim -
Open Access Article
77 - Media Mix Elements Affecting Service Brand Equity (Case Study: Sina Bank)
A. A. Farhangi R. Abedini -
Open Access Article
78 - Consumer Emotional Attachments to the Brand: Prerequisites and Outcomes
B. Kheiry M. Samei Nasr M. Azimpour Khujin -
Open Access Article
79 - The Impact of Brand Credibility on Customers’ Loyalty from the Appliances Buyers Perspective
S. Ghorbani Ghavidel S. M. Shabgo Monsef -
Open Access Article
80 - Surveying Factors Influencing Customers Loyalty in Private Banks Based on Fast Response Organization`s Model
A. Zamani Moghaddam K. Lahiji -
Open Access Article
81 - The Impact of Contextual Factors, Brand Loyalty and Brand Switching on Purchase Decisions Young Consumers
H. Safarzadeh B. Kheiry R. Agha Seyed Agha -
Open Access Article
82 - The Survey of Effect of Delight Services and Trust on Loyalty
M. Panahi Vanani R. Sha′abani -
Open Access Article
83 - Investigation the Effects of Cognitive and Affective Evaluations on Behavioral Intentions
M. A. Abdolvand P. Parakhodi Moghaddam -
Open Access Article
84 - The Priority of Effective Factors on Customer's Loyalty with Using of ECSI Model
M. Haghighi Kaffash M. Akbari -
Open Access Article
85 - An Analysis the Impact of Corporate Social Responsibility on Customer Loyalty (Pasargad Bank in Ahwaz)
A. Mojoodi A. Darzian Azizi P. Ghasemi -
Open Access Article
86 - Structural Equation Modeling Approach in Explaining the Effect of Experience, Trust and Brand Loyalty on Brand Equity
M. Dehghani Soltani E. Mohammadi Y. Pour Ashraf K. Sayeh Miri E. Ghahri Shirinabadi -
Open Access Article
87 - Evaluating Improvement in Bank Services Management by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)
N. Rezaei-Malek M. Rezaei-Malek R. Tavakkoli-Moghaddam -
Open Access Article
88 - Explaining the Role of Organizational Citizenship Behavior on Customer Based Brand Equity
M. Mahmoudi Maymand A. Harandi -
Open Access Article
89 - Investigation the Role of Relationship Marketing, Experiential Marketing and Cause Marketing in Customer Loyalty
A. Sheidaei habashi A. R. Fazlzadeh M. Faryabi -
Open Access Article
90 - Determinants of Brand Equity: Offering a Model to Chocolate Industry
H. Vazifehdust H. Emari -
Open Access Article
91 - The Evaluation the Relation between Loyalty Programs, Customer Loyalty and Affiliated Components (Case Study: Drug Distribution Companies)
S. Shamsi Gooshki M. Solgi M. M. Bahram Zadeh -
Open Access Article
92 - Investigating the Effect of Customer Service Quality and Customer’s Knowledge of the Bank on Customer Loyalty (with an Emphasis on Subjective Image, Customer Relationship Quality and Satisfaction as Mediator Variables)
H. Rahimi Koloor -
Open Access Article
93 - Studying the Relationship between Brand and Consumer (Case Study: Electrical Home Appliance)
F. Motaharinejad S. Samadi Z. Tolabi Y. Pour Ashraf -
Open Access Article
94 - Survey of Customer Satisfaction in San Suan Product Planning by Kano Model
H. Vazifehdust S. Farokhian -
Open Access Article
95 - Effects on Consumer-Based Brand Equity: Evaluation of Factors
A. H. Ebrahimi B. kheiry S. Yadegari -
Open Access Article
96 - The Influence of Product Involvement on Brand Loyalty
H. R. Saeidnia S. Jamalinejad -
Open Access Article
97 - Investigating the Effects of Brand Credibility on Customer Loyalty in Public and Private Banks
M. Hassanzadeh A. Ghadiri -
Open Access Article
98 - Assessing the Mediating Mechanism of Relationship Quality and the Moderating Effects of Prior Experience in ISP Service
M. Mousakhani M. H. Nasrabadi -
Open Access Article
99 - Structural Equation Model in relation to Organizational Culture, Flexibility of Working Hours and Staff Loyalty with Mediating Role of Organizational Commitment
maryam hafezian javad golpasand -
Open Access Article
100 - Designing a contingent professional ethics model, a step towards organizational citizenship behavior
seyed behrad Razavi Alehashem hassan payervand Mohammad Mirzaei -
Open Access Article
101 - Study of Social Factors Influencing Customer Shopping Experience as a Predictor of Store Loyalty: Moderating Role of Physical Evidence
Kamal Ghalandari Karim Hamdi Maryam Khalili Araghi -
Open Access Article
102 - The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image in the hotel industry (Case study: five star hotels Tabriz City)
jafar bahari شهلا بهاری مرجان بذله حامد بهاری -
Open Access Article
103 - Designing a Customer Loyalty Model in the Hotel Industry with a Sports Tourism Planning Approach (Case Study of Hotels in Mazandaran Province)
Ali Jersarai Morteza Dosti Pasha Seyed Hossein Alavi Farshad amami -
Open Access Article
104 - Providing a model to explain brand equity tourism destinations (Case study: Shiraz city)
jafar bahari shahla bahari مرجان بذله hamed bahari -
Open Access Article
105 - Analysis of the role of tourism services and infrastructure on tourists' loyalty to tourism destinations (Case in point: Yasuj city)
farzane bagherpour najfabad Saeed Amanpour -
Open Access Article
106 - Shareholder behavior, suppression of managers' opportunistic behavior and capital market efficiency based on Baron and Kenny's regression method
Asieh ahmadi niyasani sina Kheradyar Mojtaba Maleki Choubari -
Open Access Article
107 - Numerical Solutions of Two-dimensional Linear and Nonlinear Volterra integral equations: Homotopy Perturbation method and differential transform method
Najmeh dastani -
Open Access Article
108 - On the relative efficiency in general network structures
Fatemeh Boloori Jafar Pourmahmoud -
Open Access Article
109 - Comparative Study of Shirin Image in "Shirin & Khosrow" and "Khosrow & Shirin"
Mehrnoush Mansouri Meymandi -
Open Access Article
110 - بررسی تأثیر کیفیت خدمات بر رضایتمندی مسافران در صنعت حمل و نقل هوایی
علی اکبر امین بیدختی داوود فرجی غازانی -
Open Access Article
111 - The Evental Dialectics of the Subject-Artist and Art in Julian Barnes’ “The Noise of Time” and Bozorge Alavai’s “Cheshmhayash (Her Eyes)”
Masoumeh Bakhtiari Leila Baradaran Jamili Bahman Zaarinjooee -
Open Access Article
112 - Kimia among Women Re-reading Kimia-Khatun to Find Historical and Gender Biases
Ataollah Koopal Niloufar Khosravi -
Open Access Article
113 - Investigating the financial of investors in online commerce in the field of Tehran Exchange
seyed moslem mosavi maryam emami mibodi -
Open Access Article
114 - The effect of perceived adherence to psychological contract on citizenship performance among employees of a industrial company: Mediating role of organizational loyalty
Amir Hemmat panah Ali Mehdad Zahra Farsi -
Open Access Article
115 - The Relationship between Workplace Spirituality and Work Engagement with the Mediating Role of Organizational Loyalty (Case study: Elementary School Teachers of Khash City)
pari ghamshadzahi naser nastiezaie -
Open Access Article
116 - model of the relationship between virtue and organizational loyalty with psychological well being and job engagement (case Model of the relationship between virtue and organizational loyalty with psychological well-being and job engagement (case study: isfahan highschool teachers)
banafsheh turkian fariba karimi -
Open Access Article
117 - The model of variables affecting brand love and commitment and its impact on brand loyalty, willingness to pay more and word of mouth in smart phone users
hadi seyedfazli Vahidreza mirabi karim hamdi -
Open Access Article
118 - Prediction the Female Studentsâ Loyalty to Nongovernmental Schools on the Basis of the Trust, Commitment and Satisfaction
محمدعلی نادی میترا محمدی علی سیادت -
Open Access Article
119 - Analysis of the causal relation between fans' loyalty and types of riots among fans of Iran's premier football league clubs
davood nasr esfahani narges Rafiei Rezvan Masaeli -
Open Access Article
120 - بررسی رضایت و وفاداری گردشگران از محصول گردشگری شهرستان اردبیل با تأکید بر ویژگیهای دموگرافیکی و اجتماعی
ابوالفضل قنبری رباب نقی زاده نسرین عمرانی -
Open Access Article
121 - تأثیر هویت یابی مشتری با برند بر وفاداری با تاکید بر نقش واسط کیفیت خدمات، ارزش درک شده و اعتماد در صنعت هتلداری (مطالعه موردی: هتل های پنج ستاره شهر تبریز)
جعفر بهاری مهدی کروبی شهلا بهاری مرجان بذله -
Open Access Article
122 - Evaluating and Recognizing the Effective Factors of Electronic Faithfulness in Companies Offering Electronic Services Using AHP Fuzzy Logic
Mahmood Khorasany Kiasari Leila Abdullah Zadeh Ramhormozi Fatemeh Rahmani -
Open Access Article
123 - The evaluation of the effect of social responsibility on learners' satisfaction and loyalty for providing a model (A case study of Sama schools of Islamic Azad University)
Abbas Bagheri parastoo Godarzi Masoumeh Rabibi -
Open Access Article
124 - Causal Model of the Relationship Between Work Ethic and Organizational Loyalty and the Mediating Role of Organizational Commitment of Principals of Midandawab Schools
Ghive Joudy Shahabad Sadegh Maleki Avarsin Zarin Dneshvar Haris -
Open Access Article
125 - Relationship between perceived organizational justice and organizational citizenship behaviors: mediating role of organizational loyalty
Ali Mahdad عاطفه خوشنامی -
Open Access Article
126 - the relationship between the Football Fans Association and loyalty behavior with the mediating role of personal and social ceremonies and the perceived customer value
Kazem Cheragh Birjandi Reza Roshandel -
Open Access Article
127 - Reviewing customer delight, extracting influential themes: customer delight in the sports industry
farid ganji Sardar Mohammadi -
Open Access Article
128 - The moderating role of open innovation in the impact of website appeale on customers' behavioral intentions
Arezoo Hosseinzadeh Hamid Khodadad Hosseini Adel Azar -
Open Access Article
129 - تحلیل عوامل موثر برندینگ گردشگری آیینی بر وفاداری گردشگران به مقاصد (مورد مطالعه: عزاداری ماه محرم در شهر زنجان)
تقی حیدری شهرام محمدی -
Open Access Article
130 - The effect of gamification on brand loyalty of educational institutions:A case study of Ghalamchi educational brand
Ali Parvar Amir Rahimpour -
Open Access Article
131 - Explain the Role of State Policies in Creating Loyalty of Employees of Iranian Governmental Organizations
mohsen norani reza shabannejad Beitoolah Akbari Moghaddam -
Open Access Article
132 - The utilization of customer relationship management system for assessment of the level of customer loyalty and its impact on brand image (Case Study: Davan Sanaat Company in Shiraz)
Mina Akhbariazad Mehrnaz Amiri davani -
Open Access Article
133 - The Relationship between Organizational Citizenship Behavior and Human Resource Productivity (Case Study)
Mohammad Ataei Alireza Alinezhad Neda Rahmany -
Open Access Article
134 - A Survey of the relationship between E-Service qualities and customer loyalty in Mellat Bank
Syyad Mehdi Alvani Masoud Said Panah -
Open Access Article
135 - Customer Relationship Satisfaction
kaveh Ganjehe Hamid Khodadad Hosseini Fereshteh Mansouri Moayyed -
Open Access Article
136 - Exploring the Relationships among Service Quality, Satisfaction, Trust and Loyalty of Customers (Case Study: Transportation Companies of Tehran)
Syyad Ali Akbar Ahmadi Hamid Reza Askari Dehabadi -
Open Access Article
137 - A Study of Factors Affecting the Brand Equity of University (Case Study: Qazvin Islamic Azad University)
Mahdi Ghasemi Mirzaei Morteza Mousakhani -
Open Access Article
138 - Designing and testing a model for banks marketing social capital development with qualitative phenomenological approach and its role in customer loyalty
Ali Mir Farshid Namamian Fakhredin Maroofi Naqdehi Alireza Moradi -
Open Access Article
139 - Explaining and Examining of Loyalty Programs on Buying Decision of Customers (Case Study)
Ali Khatami Firouzabadi Mojtaba Salehi Fatemeh Taheri -
Open Access Article
140 - Investigating the Impact of Social Responsiveness on Customer Loyalty by Mediating Satisfaction, Trust
Mohsen Seidabadi Javad Mehrabi -
Open Access Article
141 - Evaluation the effect of implementing clientele reverence plan in the loyalty level of bank customers
Mohammad Taleghani Parvaneh Samouei -
Open Access Article
142 - The Influence of Social Media on Brand Commitment and Brand Loyalty
Mohammad Ali Abdolvand Elham Honarisharif -
Open Access Article
143 - The Impact of Brand Image on Employee Loyalty
Mirza Hassan Hosseini Vahid Reza Halvaeiha Saeed Ramazani -
Open Access Article
144 - Relationship between Employees' Perceived Trust in Managers and Employees Performance (Case Study: Islamic Azad University, Qazvin Branch)
Fatemeh Farajian -
Open Access Article
145 - The effect of employees’ customer orientation and service orientation on service quality, satisfaction and loyalty of Hyperstar customers
Sahar Ershad Nazanin Jarideh Ali Badizadeh -
Open Access Article
146 - The Impact of Brand Equity on Consumer Loyalty
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155 - The Manifestation of Women Loyalty in Shahnameh and Ramayana
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173 - عوامل موثر بر عملکرد مدیریت ارتباط با مشتری، مبتنی بر رفتار مشتریان
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180 - Determining Organizational Productivity based on Human dignity Management and Organizational Loyalty
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181 - The Study of the Relationship between the Quality of Social Services on Eigenvalue of Brand Name from the Perspective of the Consumer Society in Shirvan Hotel Industry
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184 - Investigating the Role of Social Media Marketing and Experience for Loyalty Intention and Participation Intention, Considering the Mediating Role of Relationship Quality (Case Study: BaniMode Online Cosmetics Store)
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186 - Modeling e-Customer Relationship Management, Case Study: Banking Systems
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188 - Market segmentation of customers of public librariesbased on the loyalty to cluster analysis of k-mean (studying Lurestan, Fars and Khuzestan provinces)
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190 - Impact of service access and perception of service quality on perceived value, satisfaction and loyalty in sports centers
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191 - The Model of the effect of conflict, attraction, psychological commitment and resistance to change on behavioral loyalty brand of Sepahan sport club
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192 - تحلیل ارتباط علّی اعتماد برند و تصویر برند با وفاداری مصرفکنندگان محصولات ورزشی در شهر یزد
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193 - بررسی تأثیر کیفیت خدمات باشگاههای رزمی بر میزان رضایتمندی و وفاداری مشتریان
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200 - Investigating the Factors Affecting the Use of Mobile Banking by Customers (Case Study: Data of Branches of National Bank of Mazandaran Province)
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202 - The Effect Of Digital Marketing On Brand Loyalty With The Required Intermediary Role Of The Product (Case Study: Manizan Dairy Products Company, Kermanshah)
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203 - Providing a model to identify factors affecting customer loyalty in the insurance industry (Case study: Pasargad Insurance, Mashhad)
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205 - Paradimic model of customer satisfaction in the bread industry
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207 - بررسی عوامل مؤثر بر رفتاربدبینانه(منفی) مصرف کنندگان
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214 - بررسی عوامل مؤثر بر وفاداری مشتریان به مجتمعهای تجاری
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215 - بررسی تأثیر رضایتمندی و وفاداری مشتریان بر روی عملکرد مالی بانک (بانک کشاورزی – شعب شهر تهران)
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216 - بررسی عوامل موثر بر وفاداری مشتریان خدمات الکترونیکی بیمه (مورد مطالعه: بیمه سرمد)
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220 - بررسی تاثیر ارزش ادراکشده برند، درگیری مصرفکننده و رضایت مشتری بر وفاداری مشتری در صنعت بیمه (مطالعه موردی: مشتریان بیمه سامان)
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224 - بررسی تاثیر بین تجربه مشتری و وفاداری نگرشی و رفتاری بر میزان سرمایه گذاری مشتریان موسسه اعتباری کوثر اصفهان
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225 - Measuring the Quality of Accounting Information in the Face of with Employer Loyalty with Approach PSO Algorithm Abstract
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226 - Investigating the role of Social Responsibility, Service Quality, and Corporate Identity of Organizations and Customers on Customer Satisfaction and Loyalty (Case Study: Pasargad Bank)
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227 - The Relation between Customer-Orientation and Brand-equity(Case study: Anata Company)
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228 - Studying Effects of Using Green Marketing Strategy on Customers Preference in Buying and Consumers Loyalty to Green Home Appliance Brand.
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229 - The Impact of Advertising on Brand Equity(Case Study: Chocolate Mamufacturing Companies of East Azerbaijan)
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230 - The Effect of Brand Evidence, Brand Attitude, Brand Hearsay on Brand Loyalty. Case Study (Leather Companies in the City of Tabriz)
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231 - Examining the Mythical Stance of " violet flower " in The Vays and Ramin Based on Greek Mythology
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232 - Investigating the Impact of Relationship Marketing (RM) Strategies on Customer Satisfaction and Customer Loyalty of Ansar Bank Clients
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233 - Designing a Two-Dimensional Model of Customer Loyalty (Qualitative Approach Based on Grounded Theory)
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234 - Investigating the Effect of Perceived Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Corporate Image with Regard to the Role of Moderating the switching costs (Case Study: Sina Bank Branches in Mashhad)
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235 - The assessment of National loyalty's Feeling among Students (Islamic Azad University, Tehran Branches)
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236 - Cultural and Political Conservatism: The Significance of Moral Foundations
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237 - رابطه بین اخلاق حرفه ای مربیان و وفاداری ورزشکاران باشگاه های ورزشی (مورد مطالعه شهرستان ترکمن)
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239 - روابط ساختاری هویت برند با رضایتمندی و وفاداری تماشاگران فوتبال شهرتبریز
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240 - طراحی مدل مسئولیت پذیری اجتماعی برای رضایتمندی،وفاداری و تمایل به حضور مجدد در بین تماشاگران باشگاه فرهنگی-ورزشی پرسپولیس ایران
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241 - Developing a Model of Social Responsibility for Satisfaction, Loyalty and Future Attendance in the Spectators of Iran Persepolis Cultural-Sport Club
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242 - The Developing a Structural Modeling of a Customer Loyalty in Sports Services Based on Relationship Marketing
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243 - The Impact of Trust, Privacy and Service Quality on the Success of e-Customer Relationship Management in Fitness Clubs with Mediating Loyalty
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244 - The Mediating Role of Social Networking in the Relationship between Online Retail Development with Mental Involvement and Consumers' Intention to Buy Sporting Commodity and Equipment: A Grounded Theory Study
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247 - Explaining of organization loyalty based on human dignity with mediating self-esteem in East- Azerbaijan prisons
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