Communication Skill

Open Access Article

1 - Studying factors affecting communication skills in government organizations
Davood Kiakojouri

Organizational communication includes a process in which two or more units of a group exchange the information they need through an exchange of opinions, and since communication is one of the primary elements of management, managers must communicate effectively with the More

Organizational communication includes a process in which two or more units of a group exchange the information they need through an exchange of opinions, and since communication is one of the primary elements of management, managers must communicate effectively with the people of the group or their peers at different levels. establish that this research is a mixed research design of an exploratory type, so quantitative and qualitative data are combined with each other by the method of connecting data, that is, connecting two sets of data by building one on the basis of the other. In the following, using in-depth and semi-structured interviews with 15 managers of the national sample using the snowball interview technique, and after theoretical ghosting, the collected data sets were organized using MAXQDA10 software and coding techniques. Then, for scaling, the calculation of face validity, content validity (CVR) and (CVI) and exploratory and confirmatory factor analysis were used, and by distributing 500 questionnaires among 25 executive bodies of Gilan province and collecting 429 questionnaires, hypotheses were tested using the Pearson correlation method. Conducting and confirming all hypotheses and the final research model for the communication skills of managers in government organizations including information exchange, feedback, situational, technology application, analytical-perceptual, cognitive-behavioral and social skills were presented. Manuscript profile

Open Access Article

2 - Identify and prioritize communication skills of hotel staff in interaction with foreign tourists Using Structural Modeling (ISM)
Nader Jafari Haftkhani saeedeh derakhsh

10.30495/jcm.2022.19680

Aim of the research: Human communication in the hotel and hospitality industry, in addition to verbal communication, is considered in various forms of non-verbal communication, including body language, facial movements, eye contact, gestures, social distance, etc. The b More

Aim of the research: Human communication in the hotel and hospitality industry, in addition to verbal communication, is considered in various forms of non-verbal communication, including body language, facial movements, eye contact, gestures, social distance, etc. The behavior of employees in an intangible way has a tremendous impact on the organizational performance of hotels, and identifying and prioritizing the communication skills of hotel staff will pave the way for the development of these skills effectively.Research method: This research is done with a qualitative approach and is descriptive based on how to collect the required data.Statistical population: According to the research method, which is based on the opinion of experts (experts in the hotel and tourism industry), the support and opinions of 12 of these experts have been used.Methods: In this study, identification, analysis, and prioritization of communication skills of hotel staff in interaction with foreign tourists, has been done using interpretive structural modeling (ISM) technique.Research Findings: The research findings show the indicators of familiarity with the language of the country of origin of foreign hotel tourists, the ability to show the pleasure of talking and talking with them, respectful interaction with tourists, familiarity with positive and negative signs of behavioral language such as nods or eye contact و Avoiding insults to them and being patient in listening to the foreign tourists is one of the most important components in the effective communication skills of the hotel staff in interacting with foreign tourists. Manuscript profile

Open Access Article

3 - The role of communication skills of managers in business development with emphasis on customer orientation
somayeh sadat mahdavi Seyyed Vahid Aghili norooz hashemzehi

10.30495/jisds.2007.21234

Serving the oldest customer And at the same time, the most recent issue is for every business.The purpose of this article, Investigating the role of communication skills of managers in development And their business success is emphasized by customer orientation. Theoret More

Serving the oldest customer And at the same time, the most recent issue is for every business.The purpose of this article, Investigating the role of communication skills of managers in development And their business success is emphasized by customer orientation. Theoretical discussions are based on theories of communication, sociology and management. Dimensions of communication skills; self-awareness, empathy skills, Social support, social skills, artistic and inspirational influence, Self-discipline, stimulation of self-esteem, positivism. Customer Management Dimensions: Transparency and Information, Speed, Accuracy, Flexibility, Compliance with Service Delivery, The beauty of the service space and the value of customer feedback. The statistical population is the managers of moderate business enterprises in Kerman. This paper is based on qualitative and analytical-theoretical method and documentary methods, In-depth and in-depth interviews were gathered and analyzed in 1396.According to the results of the research, the nature of the job requires a manager It communicates with employees, colleagues and customers and uses communication skills. Sometimes the director's inability to communicate properly with employees in the workplace Because of lack of communication skills, there are negative attitudes, impulsivity and job dissatisfaction among employees. They are not able to perform their duties to the optimum level, Ultimately, staffing is not suited to customers, and they are faced with reduced productivity. Manuscript profile

Open Access Article

4 - The Role of Communication Skills of Managers in Business Development with Emphasis on Customer Orientation
Somayeh Sadat Mahdavi Seyed Vahid Aqili Norouz Hashemzehi Aliakbar Farhangi

Serving the oldest customer and at the same time, the most recent issue is for every business. The purpose of this article is investigating the role of communication skills of managers in development and their business success emphasized by customer orientation. The the More

Serving the oldest customer and at the same time, the most recent issue is for every business. The purpose of this article is investigating the role of communication skills of managers in development and their business success emphasized by customer orientation. The theoretical discussion is based on the theories of communication, sociology and management. Dimensions of communication skills include self-awareness, empathy skills, Social support, social skills, artistic and inspirational influence, Self-discipline, stimulation of self-esteem, positivism. Customer Management Dimensions: Transparency and Information, Speed, Accuracy, Flexibility, Compliance with Service Delivery, The beauty of the service space and the value of customer feedback. The statistical population is the managers of moderate business enterprises in Kerman. This paper is based on qualitative and analytical-theoretical method and documentary methods, in-depth interviews are gathered and analyzed in 2017. According to the results of the research, the nature of the job requires a manager it communicates with employees, colleagues and customers and uses communication skills. Sometimes the director's inability to communicate properly with employees in the workplace Because of lack of communication skills, there are negative attitudes, impulsivity and job dissatisfaction among employees. They are not able to perform their duties to the optimum level, ultimately, staffing is not suited to customers, and they are faced with reduced productivity. Manuscript profile

Open Access Article

5 - The role of communication skills urban Managers of Organizational Citizenship Behavior Staff (Case Study of Karaj Municipality)
Navid Ahangari Sadegh hajinejad Nader khanmohamadi

Purpose: Communication skills for managers in order to realize the goals of the organization is fundamental in the study of human behavior and identifying, That can provide the background organization citizen behavior improvement staff. In this regard, the present resea More

Purpose: Communication skills for managers in order to realize the goals of the organization is fundamental in the study of human behavior and identifying, That can provide the background organization citizen behavior improvement staff. In this regard, the present research is aimed at developing the role of the urban communication skills for managers on organization citizen behavior of employee's municipality of Karaj. Materials and Methods: The research method was analytic cross-sectional descriptive-type and data has been collected in library studies and survey methods. To analyze the data in the statistical analysis of the descriptive section has used from the maximum and minimum frequency, percentage, mean and standard deviation and inferential statistics were used in correlation tests, ANOVA Linear regressions multivariate. The Statistical population of this research are all employees of Karaj Municipality and it was found that a sample size of 150 individuals as targeted samples. Results: Research showed that no significant relationship exists between communication skills and organizational citizenship behavior on confidence level 99%, also among the independent variables, variables Positivness skills and Self-Control skills had no effect on the dependent variable and other factors (Self-Disclosure skills, Empathy skills, social skills and Supportiveness skills) under variable affect your organizational citizenship behavior with different coefficients. Conclusion: Municipal managers should pay special attention to strengthening communication skills indicators and encourage their employees to show more interest in participation and responsibility in organizational life.   Manuscript profile

Open Access Article

6 - The relationship between communication skills and personal characteristics among librarians of Mazandaran public libraries
Sakineh Khatuni Mahdavi Salma Keshavarzian Soodabehi Shapouri

Purpose: This study aimed to evaluate the relationship between communication skills and personal traits among librarians of Mazandaran public libraries. Methodology: The population census is used for the study, which included all librarians of Mazandaran public librarie More

Purpose: This study aimed to evaluate the relationship between communication skills and personal traits among librarians of Mazandaran public libraries. Methodology: The population census is used for the study, which included all librarians of Mazandaran public libraries. The survey method was used and the 18-item questionnaire of Barton communication skills was used to collect required data. In analyzing the data, according to the research hypotheses, Pearson correlation coefficient and chi-square test was used. Findings: The findings show that there is no significant between the communication skills with age, gender, and work experience of librarians. Also, significant relationship exists between the Communication skill and level and degree of education for librarians. Conclusion: The field of education has a very important role in the development of communication skills and graduates of information science and knowledge in universities accounting courses such as principles of reference, and General Psychology internship spend that teaches them how to act in communications. Manuscript profile

Open Access Article

7 - A Survey of Components of Communication Skills and Their Relationship with Demographic Characteristics in Librarians of Isfahan University and Isfahan University of Medical Scie
Hassan Ashrafi Rizi Morteza Amraei Ahmad Papi Sosan Bahrami Raheleh Samoei

Purpose: Since Library and Information Science is one of the jobs that are constantly in touch with users with varying information needs and different characteristics, it must have strong communication and have the ability to establish communication skills with users. A More

Purpose: Since Library and Information Science is one of the jobs that are constantly in touch with users with varying information needs and different characteristics, it must have strong communication and have the ability to establish communication skills with users. As much, this relationship is appropriately established and effectively expanded, equally the librarian and the library will be more successful in achieving their goals. The purpose of this study is to determine components of communication skills and their relationship with demographic characteristics in librarians of Isfahan University and Isfahan University of Medical Sciences. This study is descriptive survey and data collection tool, is standardized questionnaires of Queendom communication skills.  Methods: Statistical population includes 117 librarians of the academic library in Isfahan University and Isfahan University of Medical Sciences. The sample consists of 117 librarians, and method of sampling is the census. Validity and reliability of questionnaires was confirmed by face and content validity and coefficient of Cronbachs Alpha(r=0/86). Methods of data collection, was personal.Data analyzed by SPSS16 software and two levels of descriptive (Mean and SD) and inferential statistics (T-test, Manova test and LSD). Findings: The findings showed that mean of communication skills and components in librarians of Isfahan University and Isfahan University of Medical Sciences were more than average. The firmly and vision components in male librarians of Isfahan University and Isfahan University of Medical Sciences was further than women. Setting emotions in the age group 38 to 47 years was more than the librarians in the age group 18 to 37 years. Emotion setting in librarian with diploma degree was less than that of the librarians, with BA degree. Results: Survey of components of communication skills showed that the mean of  components were more than average and there is significant relationship between the firmly and vision components with gender and there is also significant relationship between emotion setting with age and degree. Manuscript profile

Open Access Article

8 - Effects of Teaching Tourism Vocabulary on Iranian Hotel Management Students’ Communication Skills
Davood Ghahramani

Manuscript profile

Open Access Article

9 - Effectiveness of Training Communication Skills on Self-regulated Learning of Male High School Students in Zanjan City
Mohammad saeed Ahmadi

The purpose of this study was to investigate the effect of communication skills training on self regulation learning of male students of high-schools in Zanjan city in the school year 2012-13 (1391-92s.c.). The research method was experimental with pre test - post tes More

The purpose of this study was to investigate the effect of communication skills training on self regulation learning of male students of high-schools in Zanjan city in the school year 2012-13 (1391-92s.c.). The research method was experimental with pre test - post test with a control group. The tools used in this research were the Zimmerman & Mertinez-pons Self-regulation Learning Questionnaire (1986) and the UNISEF program for training communication skills (2004). The statistical population of the research included all of male high school students in grade one in Zanjan in school year 2012-13. From among them 60 students were selected by multi stage cluster random sampling method and assighned in to two experimental and control groups. Experimental intervention (communicative skills based on the UNICEF Training kit) was carried out in the experimental group in ten sessions, each session lasted ninety minutes once a week. The results of ANCOVA showed that the training of communication skills was effective in improvement of self regulation learning of students (P < 0.001). Manuscript profile

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10 - A study of the Effect of Communication Skills Training Sessions on Family Function Among Self â Referred Couples of Ahvaz Well-Being Office in Spring -2008
مریم غلامزاده یوسفعلی عطاری عبداله شفیع‌آبادی

The aim of this thesis was investigating the effect of Communication skills on the efficacy of family functioning in light of group interaction. The data elicited from 30 married couples who were attended to Ahwaz well being office, in spring, 2008. Family assessment de More

The aim of this thesis was investigating the effect of Communication skills on the efficacy of family functioning in light of group interaction. The data elicited from 30 married couples who were attended to Ahwaz well being office, in spring, 2008. Family assessment device was brought into use as an instrumention of this study. In order to apply this test couples were randomly assigned into control and experimental groups. Having put the couples into related groups, the researcher administered a pre-test on control and experimental groups, at the end, and in order the experimental group was assigned to 7 session teaching programme. to gain a insight into family functioning a post test was called into question for both group. After collecting the data, the results of the tests were analyzed through running multi variation variant analyzer. The results of test were shown that: Training communication skills caused improved Family Functioning on problem solving, relationships, roles, emotional responsiveness, emotional involvement, controlling behavior and family functioning. Manuscript profile

Open Access Article

11 - Effectiveness of Training Communicative Skills Based on Islamic Views on Married Coupleâs Satisfaction
Farzaneh Monjezi Abdollah Shafiabadi Mansour Sodani

The aim of the present research was to assess the effectiveness of communicative skills based on Islamic views on married couple’s satisfaction. The research method was semi-empirical with pretest-post test and follow-up test, which was held on the control group. Rese More

The aim of the present research was to assess the effectiveness of communicative skills based on Islamic views on married couple’s satisfaction. The research method was semi-empirical with pretest-post test and follow-up test, which was held on the control group. Research statistic population included couples in Isfahan city in the year 2010 . The research sample included about thirty couples and were selected randomly and placed in two groups: Experimental and control. The instrument used was a 47 items questionnaire of Enrich (2010). Experimental interference (communicative skills based on Islamic views) was held on the experimental group in six sessions, each session lasted ninety minutes once a week. After finishing the educational program, post-test and the follow-up test was held after the post-test in both groups after one month. For analyzing the data, multi variance and covariance were used (mancova) analysis. Results show that teaching of communicative skills base on Islamic views was affective in the improvement of married couple’s satisfaction in post-test and follow- up (P < 0/01) . Manuscript profile

Open Access Article

12 - The Effectiveness of Communication Skills Training on Perceived Competence and Happiness of Male Students in the Sixth Grade of Elementary School in Shiraz
Neda Sabzi Mahbobeh Foulad Chang

10.30486/jsrp.2018.545643

The purpose of this study was to investigate the effectiveness of communication skills training on perceived competence and happiness of sixth grade male elementary students. This research was a quasi-experimental in which pretest-posttest with control groups was used. More

The purpose of this study was to investigate the effectiveness of communication skills training on perceived competence and happiness of sixth grade male elementary students. This research was a quasi-experimental in which pretest-posttest with control groups was used. Statistical population consisted of all male students of the sixth grade of elementary schools in Shiraz in academic year 94-95. By using available sampling, 30 students who gained lower scores on Perceived Competence Scale (Harter, 1982) and Happiness Questionnaire (Hills & Argyle, 2002) were selected and randomly assigned to an experimental (15 students) and a control (15 students) group. The experimental group received communication skills training in 10 sessions (90 minutes each). Then, the posttest was administered for both groups. Covariance analysis indicated that there was a significant difference between experimental and control groups in perceived competence, its dimensions and happiness and the mean scores of the experimental group were higher than the control group (P≤0/01). Therefore, communication skills training is effective in increasing perceived competence and happiness of students. Manuscript profile

Open Access Article

13 - Investigating the Impact of Personality traits and Communication Skills on Conflict Management Styles of High School Teachers in Babol
Hossein Ali Ebrahim Pour Delavar Ali Khalegh Khah Adel Zahed Babolan

10.30486/jsrp.2019.665280

The purpose of this study was to Investigate of The impact of personality traits and communication skills with conflict management styles of teachers in the city of babol. The study population, all high school teachers in the city of Babol (1025 persons). And 280 of the More

The purpose of this study was to Investigate of The impact of personality traits and communication skills with conflict management styles of teachers in the city of babol. The study population, all high school teachers in the city of Babol (1025 persons). And 280 of them people were selected by cluster sampling. The tools for data collection include the questionnaire of Communicative Skills Barton, Five Factor Personality Inventory NEO and Conflict Management Styles Robbins. To analyze the data, the Pearson correlation coefficient and stepwise multiple regression were used. The results of correlation analysis showed that the five factors of personality, linked to various forms of conflict management styles. Also communication skills were negatively affected by conflict management styles control and avoidance. On the other hand, regression test showed that personality traits and communication skills can predict conflict management styles. Manuscript profile

Open Access Article

14 - The prediction of communicational skills based on personality traits and self-concept in female students
Elham Rahmatzadeh simindokht rezakhani

10.30486/jsrp.2020.1869757.1851

This study aimed to predict communicational skills based on personality characteristics and self-concept in female students. The research was correlational. The study population consisted of 1357 postgraduate female students in Islamic Azad University of Rouden during t More

This study aimed to predict communicational skills based on personality characteristics and self-concept in female students. The research was correlational. The study population consisted of 1357 postgraduate female students in Islamic Azad University of Rouden during the second semester of 1396-97. A sample of 240 people was selected by multistage random sampling.The instrument used were Queendam's communicational skills test (2004), Neo personality inventory Short form (1992) and Beck self-concept test(1990). The results of Pearson correlation and hierarchical multivariate regression showed that self-concept predicts 21.4% of variance communicational skills (p < 0.01). Neuroticism had a negative and significant relationship (p <0.05, β= - 0.171) and extroversion (p < 0.01, β= 0.195), with a slight dissatisfaction with openness (p= 0.069, β=0.104) and being conscientiousness (p < 0.05, β= 0.164) had a positive and significant relationship with communicational skills. There was no significant relationship between agreeableness and communication skills. Also,the results showed that self-concept with personality characteristics can explain 33.5% of the variance of communication skills. so, it could be concluded that personality traits and self-concept are effective factors in prediction of students' communicational skills. Manuscript profile

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15 - The effect of communication skills training on flexibility, self-responsibility and professional commitment of Arak dental students in relation to patients
Atieh Hatami Khosro Ramezani Alireza Maredpour

10.30486/jsrp.2021.1917645.2755

Communication skills are among the basic skills for living in the present age. Due to their job position, physicians must have sufficient skills to communicate properly with patients to enjoy comfort, satisfaction and health. The purpose of this study was the effect of More

Communication skills are among the basic skills for living in the present age. Due to their job position, physicians must have sufficient skills to communicate properly with patients to enjoy comfort, satisfaction and health. The purpose of this study was the effect of communication skills training on flexibility, self-responsibility and professional commitment of Arak dental students in relation to patients. This study was a quasi-experimental pre-test and post-test with a control group. The statistical population included all dental students of Arak State University of Medical Sciences in 2019, who were selected by available sampling method of 24 people and randomly divided into experimental groups (n=12) and control (n= 12). After selecting the sample and performing a pre-test on both groups, the solution-based treatment program was performed on the experimental group during 11 sessions of 90 minutes (2 sessions per week) and no intervention was performed on the control group. Research instruments included the 20-item Cognitive Flexibility Questionnaire by Dennis and Vanderwall (2010), and the 16-item Responsibility Questionnaire by Salkovskis et al., (2010) And the Clikeman & Henning (2020) 15-item Professional Commitment Questionnaire. To analyze the data from statistical methods of multivariate analysis of covariance and analysis of covariance was used. The results showed that there was a significant difference between the mean scores of flexibility post-test and self-responsibility knowledge of experimental and control students. Based on the results, it can be said that communication skills training has an impact on students' flexibility and self-responsibility. Therefore, the intervention method of communication skills training, due to strengthening the mental ability to control unpleasant and inflexible thoughts, causes mental flexibility and avoidance of automatic thoughts and irrational cognitive distortions in the individual. And performing student-professional duties strengthens them positively. Manuscript profile

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16 - Analysis and evaluation of elementary school textbooks (Farsi, Negaresh Farsi and Olom Tajrobi) in terms of attention to communication skills training and adaptive coping
aboubakr Karimi

10.30486/jsre.2023.1958343.2144

The goal is to analyze the content of elementary school textbooks based on Communication skills and adaptive coping. The research is of a qualitative type using the content analysis method. The research population is Persian books, Persian writing and experimental scien More

The goal is to analyze the content of elementary school textbooks based on Communication skills and adaptive coping. The research is of a qualitative type using the content analysis method. The research population is Persian books, Persian writing and experimental sciences. The measurement tool was a checklist made by the researcher based on the background whose validity was verified by experts and its reliability was verified by Scott method (89.5) and reproducibility technique (inter-coder reliability). The data from the content analysis were analyzed using the three Shannon entropy steps. The unit of analysis is the phrase. The highest attention with 182 frequencies (32.6%) is related to the skill of "ability to establish adaptive interpersonal relationships" and the lowest attention with 108 times (19.3%) is related to the skill of "ability to cope with stress". Then, 148 times (26.5%) the skill of "ability to communicate effectively with others" and 120 times (21.6%) the skill of "ability to cope with emotions" have been considered in elementary school textbooks, respectively. In the above books, the highest importance factor is related to the skill of "ability to communicate effectively with others" (0.1739) and the lowest importance factor is related to "ability to cope with stress" (0.1465). The most attention to the total life skills is related to the book "Persian" with 214 frequencies (38.4%) and the least attention to the total life skills is related to the book "Persian writing" with 155 frequencies (27.7%). Based on the findings, The reviewed books have taught adaptive coping and communication skills, but there is a difference between the amount of attention paid to each component of the skills and in different books. Manuscript profile

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17 - Classification Sport managers through communication skills and cultural intelligence in sports organizations
Zahra Sohrabi Mehrdad Moharamzade

10.30486/4s.2022.1949711.1003

Objective: The purpose of this study was Structural equation modeling of relation between communication skills with cultural intelligence and classifies sport managers in Isfahan Province.Methodology: Descriptive study was conducted through a survey. The study populatio More

Objective: The purpose of this study was Structural equation modeling of relation between communication skills with cultural intelligence and classifies sport managers in Isfahan Province.Methodology: Descriptive study was conducted through a survey. The study population consisted of Isfahan’s Sport Managers. In this research 550 sport manager’s as a population was considered. 207 As the population was selected from Statistical population. Measuring instrumentsconsisted ofdemographicquestions, BartonG.Thereliability ofcommunication skills(0.81), cultural intelligence questionnairewas (0.88) and reliability of classify sport managers questioner was (0.84). Statisticalmethodsincludedanalysisofbothdescriptive and inferential statisticsusingSPSSsoftwareandsoftwareLISRELand structural equation modelingwas performedto assess therelationshipsbetween variables.Results: The results show that the communication skills and cultural intelligence and classify sport managers, there are significant relationship, the output shows the application of structural equation model is appropriate (RMSEA=0.037 ، GFI=912.، AGFI=0.902).Conclusion: Hence the required proper planning in order to improve their communication skills and cultural intelligence organizations for sports managers in these organizations is effective as ever. Because of the significant aims of the athletic directors, managers tend to imitate and Ambassador Therefore, the authorities have the right people in the suitable strategy for post  management have, Because it seems intuitive managers and analysts can better brighter prospects for the exercise of the imagination.  The general conclusion of the present study is that the variables of communication skills, cultural intelligence and classification of sports managers showed that the rate of all these variables in sports organizations is moderate. These cases indicate a weakness in communication skills and cultural intelligence of sports managers. In other words, because managers do not have good communication and interpersonal skills, they ignore the role of employees in decisions, do not encourage people to communicate in the organization, do not organize well in line with the goals of the organization and thus Measures have lowered the level of job satisfaction among employees. Since a significant percentage of sports managers tend to imitate managers and ambassadors, it should be noted that officials should adopt appropriate management strategies in order to achieve the optimal level of communication indicators and cultural intelligence in the selection. Suitable people to pay special attention to different levels of management positions, because it seems that with the presence of analytical and intuitive managers, a clearer vision for sports can be imagined. Manuscript profile

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18 - Financial Assessment using a Fuzzy Analytical Hierarchical Process Method
Yousef Taleby Mohammadreza Vatanparast Keyhan Azadi

10.22034/amfa.2021.1917694.1531

Manuscript profile

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19 - The Effectiveness of Communication Skills Training on Adaptation and Resiliency of young couples
Monireh Pourfarahani Najmeh Moradian Fatemeh Zamani nia Ali Kimiaee Hamidreza Aghamohammadian Sharbaf

The purpose of this study was to investigate the effectiveness of communication skills training on adaptation and resiliency of young couples in the city of Bashrooye. The statistical population of the study was the couples referred to the Etrat Education-Cultural Cente More

The purpose of this study was to investigate the effectiveness of communication skills training on adaptation and resiliency of young couples in the city of Bashrooye. The statistical population of the study was the couples referred to the Etrat Education-Cultural Centers, Amir-alMomenin Center and Boshrooyeh city Health Center. Acording to convenient sampling 24 couples attending in the project as study sample were assigned by random equally in to experimental and control group. The methods of research was a quasi-experimental with the pre-test, post-test and control group. Bells Adjustment Questionnaire (1961) and Connor-Davidson Resilience Scale (2003) (CRI-RISC) were used as data gathering tools. After pre-test, experiment group was exposed to communication skills training for 8 sessions of 60 minutes each. At the end of intervention posttest was applied to this group. Analysis of Covariance (ANCOVA) was applied for data analyzing. Compared to the control group, results of the study showed a significant increase in adaptability and resiliency of experiment group.  According to the results, communication skills training can be considered as effective way for social adaptability and resiliency of young couples and to be used in training and consultation centers. Manuscript profile

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20 - The Effect Of Communication Skills Training On Intimacy And Mental Health Among Participant Couples In The Premarital Counseling
Ali Javad Chavoshi Pagah Seidi

The aim of the present study was to determine the effectiveness of communication skills training on intimacy and mental health of the participant couples attended in premarital counseling sessions in Ahvaz city. The sample consisted of 40 subjects from the mentioned pop More

The aim of the present study was to determine the effectiveness of communication skills training on intimacy and mental health of the participant couples attended in premarital counseling sessions in Ahvaz city. The sample consisted of 40 subjects from the mentioned population who were selected via simple random sampling. The study was an experimental one with pretest-posttest and control group. To collect data Walker & Thompson Intimacy Scale (1983) and Goldberg and Hiller General Health Questionnaire (1979) were implemented .The Experimental group was exposed to 8 communication skills training sessions of 60 minutes each. The control group received no intervention. For data analysis the analysis of multivariate covariance (MANCOVA) and one way analysis of covariance (ANCOVA) was applied as main statistical procedure. The results showed that communication skills training was effective in increasing intimacy and mental health of participant couples in the experimental group. Manuscript profile

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21 - The Relationship of Psychological Empowerment and Communication Skills with Organizational Commitment in Female High School Teachers
رضوان Homaei مهناز Mehrabizadeh Honarmand پرویز Asgary A. R. Heidarie Farah Naderi

The purpose of present research was to investigate the relationship between psychological empowerment and communication skills with organizational commitment in female high school teachers. The sample included 237 subjects who were selected by portion multi-stage random More

The purpose of present research was to investigate the relationship between psychological empowerment and communication skills with organizational commitment in female high school teachers. The sample included 237 subjects who were selected by portion multi-stage random sampling method. For measurement of the variables Spretizer Psychological Empowerment Scale, Burton Communication Skills Questionnaire and Meyer and Allen Organizational Commitment Inventory were used. The research was a correlation study. To analyze data Pearson correlation coefficient and multi variables regression were implemented as statistical procedures. The results suggested that there was positive relation between psychological empowerment and communication skills with organizational commitment in female high school teachers. Regression analyze showed multiple relation among psychological empowerment and communication skills with organizational commitment and psychological empowerment could significantly predicted organizational commitment in the best ways. Manuscript profile

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22 - The effect of teaching interpersonal communication skills on improving social relationships and interpersonal conflicts resolution
Sepideh Safarpour Dehkordi Shahrbanoo Tajiki Saeed Razeghi Mohammad Mozaffari

The aim of this study was determine the effect of teaching interpersonal communication skills on improving social relationships and interpersonal conflicts resolution. Study methodology was semi-experimental with design of pretest-posttest with control group. Research p More

The aim of this study was determine the effect of teaching interpersonal communication skills on improving social relationships and interpersonal conflicts resolution. Study methodology was semi-experimental with design of pretest-posttest with control group. Research population was women with marital problems referring to counseling and psychological services centers of Shiraz city in 2019 year. From them 50 people were selected by purposeful sampling method and assigned into two equal groups. The experimental group trained 7 of 2 hours sessions by method of interpersonal communication skills (one session per week) and the control group didn’t receive training. Data collected with the questionnaires of social relationships (Monajemizadeh, 2012) and interpersonal conflicts resolution (Fisher and Ury, 1981) and analyzed by multivariate analysis of covariance method in SPSS-24 software. The results showed that teaching interpersonal communication skills led to significant increase social relationships and interpersonal conflicts resolution in women with marital problems (P<0/001). Therefore it is suggested that therapists used from teaching interpersonal communication skills along with other educational and therapeutic methods to improve the psychological characteristics especially increase social relationships and interpersonal conflicts resolution. Manuscript profile

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23 - The effectiveness of communication skills training on responsibility, social function and problem solving among women headed households’ welfare of Ahvaz city
Zahra Teymoori Jahangir Mirzavandi

This research aimed to determine the effectiveness of communication skills training on responsibility, social function and problem solving among women headed households. This study in terms of purpose was applied and in terms of implementation was a quasi-experimental w More

This research aimed to determine the effectiveness of communication skills training on responsibility, social function and problem solving among women headed households. This study in terms of purpose was applied and in terms of implementation was a quasi-experimental with pre-test and post-test design with control group. The research population was women headed households’ welfare office Ahvaz city in autumn season 2018 year. Among numbers of population 50 people after considering the criteria for entering the study were selected by available sampling method and randomly replaced into two experimental and control groups (each group 25 people). The experimental group trained 10 sessions of 90 by communication skills training method. The instruments research was the responsibility subscale of California psychological questionnaire (Gough, 1964), social function subscale of general health questionnaire (Goldberg & Hillier, 1979) and problem solving questionnaire (Heppner, 1988). Data were analyzed by multivariate analysis of covariance method with SPSS-20 software. The findings showed that there was a significant difference between the responsibility, social function and problem solving. In the other words, communication skills training significantly led to improve responsibility, social function and problem solving in women headed households (P<0/001). Based on the results, it is suggested that clinical psychologists and therapists in providing psychological services used from communication skills training method to improve their health, especially improve responsibility, social function and problem solving of women headed households. Manuscript profile

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24 - The Effectiveness of Display-Based Communication Skills Training on Shy Students and Social Anxiety in Shy Students
mehdi shomali ahmadabadi naser mohammadi ahmadabadi mohsen saeedmanesh atefe barkhordariahmadabadi fateme aghaeemeybodi

Introduction: The purpose of Demonstrating Communication Skills in Shy Students and Social Anxiety. Method: This study was a quasi-experimental study using a pretest-posttest design with a control group. The statistical population of the study consisted of fifth and six More

Introduction: The purpose of Demonstrating Communication Skills in Shy Students and Social Anxiety. Method: This study was a quasi-experimental study using a pretest-posttest design with a control group. The statistical population of the study consisted of fifth and sixth grade students with shyness in 1999-98. 24 students were selected by convenience sampling method and were randomly assigned to experimental and control groups. Participants responded to shyness and social anxiety questionnaires in pre-test and post-test stages. The intervention group received the demonstration-based communication skills training in 9 sessions of 1 hour and 2 sessions per week, while the control group did not receive any intervention during the study period. Data were analyzed using analysis of covariance. Results: The results showed that demonstrating communication skills training had a significant effect on shyness and social anxiety in shy students (p Manuscript profile

Open Access Article

25 - Analyzing the relationship between social health, communication skills and life with women's social security
Ali Asghar Asgharnejad Farid narges tamadini hassan asazadhe

Women, as half of human resources in societies, are an effective factor in advancing the goals of society and the family. Studies show that women are more vulnerable than men to discrimination and reduced social security, which is one of the most fundamental aspects of More

Women, as half of human resources in societies, are an effective factor in advancing the goals of society and the family. Studies show that women are more vulnerable than men to discrimination and reduced social security, which is one of the most fundamental aspects of life in today's society. Therefore, the present study was conducted to analyze the relationship between social health, communication skills and life skills with women's social security. The method used in this study was descriptive-correlational. The statistical population of the study was all women referring to the affairs of martyrs and martyrs. Based on Krejcie and Morgan table, 250 people were selected by convenience sampling. The required data were collected using the questionnaires of social security sense of Sahabi (2010), social health of Keys (1998), communication skills of lawyer and colleagues (2012) and deductive life skills and data analysis using Analysis of variance and multiple regression analysis were performed. The results showed; Social health dimensions are able to predict changes in women's social security. In addition, the variable of social participation has a greater effect on social security. Also, the dimensions of communication skills are able to predict changes in social security and the variable of interpretation and clarity of the audience's speech has a greater effect on social security. Women, as half of human resources in societies, are an effective factor in advancing the goals of society and the family. Studies show that women are more vulnerable than men to discrimination and reduced social security, which is one of the most fundamental aspects of life in today's society. Therefore, the present study was conducted to analyze the relationship between social health, communication skills and life skills with women's social security. The method used in this study was descriptive-correlational. The statistical population of the study was all women referring to the affairs of martyrs and martyrs. Based on Krejcie and Morgan table, 250 people were selected by convenience sampling. The required data were collected using the questionnaires of social security sense of Sahabi (2010), social health of Keys (1998), communication skills of lawyer and colleagues (2012) and deductive life skills and data analysis using Analysis of variance and multiple regression analysis were performed. The results showed; Social health dimensions are able to predict changes in women's social security. In addition, the variable of social participation has a greater effect on social security. Also, the dimensions of communication skills are able to predict changes in social security and the variable of interpretation and clarity of the audience's speech has a greater effect on social security. Manuscript profile

Open Access Article

26 - The role of communication skills of wrestling coaches in Hamedan province in the success of freelance wrestlers
Reza Rezaei Javad Shahlaei Bagheri

10.30495/kmsj.2023.1978427.1077

The current research method was descriptive and correlation type, which was implemented in the field. The statistical population of the research is made up of all the best freestyle wrestlers of the youth, youth and adult age groups of Hamedan province in 1400. The stat More

The current research method was descriptive and correlation type, which was implemented in the field. The statistical population of the research is made up of all the best freestyle wrestlers of the youth, youth and adult age groups of Hamedan province in 1400. The statistical sample was equal to 120 people (top 3 categories in 10 weights). Considering that the statistical population was limited and small, the sampling method was considered as a total number. The measurement tools of the research were two questionnaires of Barton J.E. communication skills (1990) and sss success (2014), whose reliability was obtained using Cronbach's alpha method as 0.9 and 0.89, respectively. Data analysis was analyzed by spss software using descriptive methods such as frequency distribution, frequency percentage, mean and standard deviation and inferential methods such as Kolmogorov Smirnov test, Pearson correlation statistical test at significance level p<0.05 and F test. The results of the research show that the communication skills of coaches have a positive and significant effect on the success of wrestlers. Based on this, all three communication skills, i.e., effective listening skills, effective verbal skills, and positive feedback skills of coaches make wrestlers successful. According to the results of the research, the way of communication between the coach and the wrestler and the coach's effort to create an effective relationship with the wrestler is the reason for their success. Therefore, it is suggested that coaches pay more attention to communication skills with wrestlers in their work. Manuscript profile

Open Access Article

27 - Comparison of the Effectiveness of Group-Based Emotional Couple Therapy (EFCT) and Intensive Communication Skills Practical Training (PAIRS) in Couples Communication Patterns
Morteza Heidari Mohammadreza Safarian Elham Fariborz Gholamreza khoeinejad

Purpose: The purpose of the present study was to compare EFCT and PAIRS in couple communication patterns. Methodology: The purpose of this study was quasi-experimental and pretest-posttest with a control group and two experimental groups. The statistical population of t More

Purpose: The purpose of the present study was to compare EFCT and PAIRS in couple communication patterns. Methodology: The purpose of this study was quasi-experimental and pretest-posttest with a control group and two experimental groups. The statistical population of this study was all couples who referred to one of the adolescent counseling centers, Mehrodegar, Cook Life, Imam Hadi Clinic, in order to solve their marital problems. The sample consisted of 4 couples who were randomly assigned into three groups; one experimental group and one control group (8 couples in each group). In fact, the experimental groups each belonged to one of the couples' therapies (Emotion Circuit - Intimate Percussion Communication Skills). The contents of the sessions were prepared according to the basics of Emotion Therapy and Peres' intimate communication skills and were administered to the experimental groups in 9 sessions (one session per week). Data gathering tools were Couples Communication Questionnaire (CPQ) questionnaire that was completed by both groups before and immediately after the intervention. Data were analyzed using analysis of covariance. Results: The results showed that the F value was significant at the 0.05 level for all three communication patterns (P <0.05). Conclusion: Emotion-focused couple therapy and intimate communication skills training are effective on improving couple relationships. Of the two therapeutic approaches, communication skills training was more effective on couples' communication patterns. Manuscript profile

Open Access Article

28 - Comparison of the Effectiveness of FRIENDS’s Psychological Education, Short-Term Solution-Oriented Counseling and Aerobic Exercise on Students' communication Skills
Alireza Arkian Mohsen Jadidi Zainab Mihandost

Purpose: The aim of this study was to compare the effectiveness of FRIENDS psychological training, short-term solution-oriented therapy, and aerobic exercise (FitnessGram) on students’ communication skill. Methodology: The present study was quasi-experimental More

Purpose: The aim of this study was to compare the effectiveness of FRIENDS psychological training, short-term solution-oriented therapy, and aerobic exercise (FitnessGram) on students’ communication skill. Methodology: The present study was quasi-experimental research with pretest and posttest-follow-up stages and control group. The statistical population of this study included all adolescents aged 13 to 15 years old in the first grade of Tehran State High School in Kahrizak Education District in the academic year of 2019-2020. Forty students were selected as our sample with non-convenience sampling method utilizing G*Power software. The subjects were assigned randomly into 3 intervention groups and control group. First experimental group trained by the researcher for nine 60-minute group sessions of FRIENDS program; SFBT intervention implemented based on Gutterman advanced techniques for Solution-Focused Counseling Protocol in eight 90-minute group sessions; and the last experiment group trained in FitnessGram exercises nine-60 minutes sessions in three weeks. Barton communication questionnaire used to gather research data.Findings: Recruited data analyzed by MANOVA. Results showed a significant difference between the intervention groups in terms of communication skills in the pretest-posttest on feedback, verbal, and auditory subscales (p<0.009), (p<0.006),  (p<0.001) respectively; Also in pretest and follow-up stage, feedback subscale (p<0.008) and auditory subscale (p<0.002) showed a significant difference between the intervention groups.Conclusion: Findings indicated that students could benefit psychoeducations in academic settings in order to improve their communication skills. Manuscript profile

Open Access Article

29 - Comparison of Irrational Beliefs, Communication Skills and Marital Adjustment in Three Generations of Tehrani Women
Sogol Giti Marjan Jafari Roshan

Purpose: The purpose of this study was to compare irrational beliefs, communication skills and marital adjustment in three generations of Tehrani women. Method: The statistical population of the present study consisted of married women aged 21 to 65 in Tehran in three g More

Purpose: The purpose of this study was to compare irrational beliefs, communication skills and marital adjustment in three generations of Tehrani women. Method: The statistical population of the present study consisted of married women aged 21 to 65 in Tehran in three generations of 21-35 years old, 36-50 years old and 51-65 years old and in a sample of 91 people who were selected by available sampling method, Done. Accomplished. For collecting information, three standard questionnaires of Jones's irrational beliefs (1986), communication skills (2004), and spinier marital adjustment (1978) were used with appropriate validity and validity. After collecting the questionnaires, the data were analyzed using SPSS software at the descriptive level of abundance indexes, central tendency indicators, dispersion indices and graphs, and at the inferential level, one-way analysis of variance analysis and Tukey post hoc test and multivariate regression analysis. Results: The results showed that among the components of irrational beliefs, the component of emotional irresponsibility, the group of women aged 65-51 (third generation) scored a higher score compared to women aged 35-21 (first generation). In the communication skills, the cold management component of the exciting interactions of the 51-55-year-old women group had less scores compared to women aged 35-29. In marital adjustment, the overall consistency scores of the third generation were lower than those of the other two generations and the second-generation grade was also higher than that of the first generation. Conclusion: With increasing life span, irrational beliefs have increased and communication skills have been reduced and marital adjustment has decreased. Manuscript profile

Open Access Article

30 - The Effect of Teaching Mindfulness Skills Based on Cognitive-Behavioral Approach Based on Depression and Communication Skills of High School Male Students
Zahra Baran Cheshmeh aboutaleb seadatee shamir

Purpose: The aim of this study was to determine the effectiveness of mindfulness skills training based on cognitive-behavioral approach on reducing depression in male students. Methodology: The present study was non-descriptive in terms of data collection and its desig More

Purpose: The aim of this study was to determine the effectiveness of mindfulness skills training based on cognitive-behavioral approach on reducing depression in male students. Methodology: The present study was non-descriptive in terms of data collection and its design was pretest-posttest with a control group and quantitative in terms of method. The present study population included all high school male students in District 5 of Tehran. To select the sample, based on previous studies, purposive non-random sampling method was used. Thus, in the screening stage, 30 who had the lowest score in the research tools were selected based on the level of education and financial status of the parents and were matched in two experimental and control groups and were replaced in two groups of 15 people. The experimental group was trained in a cognitive-behavioral mindfulness program for 8 sessions. Data collection tools Beck Depression Inventory (1989) was used. Findings: The results showed that there was a significant difference between the two groups (experimental and control) in the variables of depression and communication skills. Cognitive-behavioral mindfulness program significantly reduced depression in students. Conclusion: Considering the effectiveness of mindfulness training based on cognitive-behavioral approach in reducing depression and improving communication skills, to promote and reflect methods and teach these methods and also increase the level of mental health of students, relevant officials and school counselors can implement comprehensive and preventive program formats to implement them at the school level. Manuscript profile

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31 - Effectiveness of Social-Emotional Learning Training on Academic procrastination and Communication Skills in Female Students
Narges Borzabadi Farahani susan emamipur Mozhgan Sepahmansour

The purpose of this study was to determine the effect of social-emotional learning (SEL) training on academic procrastination and communication skills in female students.The statistical population consisted of eighth grade female students in one of the high schools of d More

The purpose of this study was to determine the effect of social-emotional learning (SEL) training on academic procrastination and communication skills in female students.The statistical population consisted of eighth grade female students in one of the high schools of district 14 of Tehran in the school year of 2018-2019 with 180 students and 30 students who were selected by Simple Random Samplingand were randomly divided into experimental and control groups.The experimental group received SEL training for 12 sessions.The research method was quasi-experimental with pretest-posttest with experimental and control group with follow-up period and data gathering tool was Solomon & Rothblum (1984) procrastination questionnaire and Queendom (2004) communication skills.The findings were analyzed by one-way and multivariate analysis of covariance tests and dependent t-test using SPSS25 software. The results of analysis of covariance showed that there was a significant difference between the mean of experimental and control groups in academic procrastination scores. Results of dependent t-test showed that there was no significant difference between post-test and follow-up scores. In other words, SEL training has a significant and lasting effect on academic procrastination of female students. The results also showed that there was no significant difference between the mean of experimental and control groups in communication skills scores. In other words, SEL training had no significant effect on the communication skills of female students. Manuscript profile

Open Access Article

32 - The Effectiveness of Communication Skills Training on Increasing the school bonding on Secondary school male students
Mehdi sharifi

10.30495/educ.2023.1870597.2144

The aim of this study was to evaluate the effectiveness of communication skills training on increasing the school bonding on Secondary school male students. The statistical population of this study included all male students of the first high school of Gorgan. 50 People More

The aim of this study was to evaluate the effectiveness of communication skills training on increasing the school bonding on Secondary school male students. The statistical population of this study included all male students of the first high school of Gorgan. 50 People was selected with two-step cluster sampling method and randomly assigned to experimental (25) or control group (25). The members of the experimental group received 8 sessions of 90 minutes receiving communication skills training according to Harji and Dixon's viewpoints, but the control group received no intervention. The data collection tool was a link to the school questionnaire (Springer & Associates, 2009). Multivariate covariance analysis (MANCOVA) was used to compare the averages. The results of covariance analysis showed that the communication skills increase the school bonding of students' in three dimensions: the supporting school relationships, student-school bonding, and student-student bonding. Therefore, it seems appropriate to consider communication skills in schools more seriously. Manuscript profile

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33 - The Effectiveness of Integrated Education on Communication Skills and Resilience on Mental Health of Parents of children with mental disabilities
Elaheh Sarfarazi Mahdi Nayyeri

   The purpose of the study was to investigate the effectiveness of the Integrated education of communication and resilience skills on mental health of Parents of children with mental disabilities. The research method is semi-experimental using pre-test and po More

   The purpose of the study was to investigate the effectiveness of the Integrated education of communication and resilience skills on mental health of Parents of children with mental disabilities. The research method is semi-experimental using pre-test and post-test with control group. The statistical population consisted of all parents of of the mentally disabled parents of Torbat-jam city  in 2020. Using random sampling, 30 parents of mentally disabled, who participated in the welfare organization's call, were selected by 30 parents and They were randomly assigned to control (15 subjects) and experimental (15 subjects) groups The data gathering tool was General health questionnaire (Goldberg & Hiller, 1979) and A Integrated of communication and resilience skills package developed during the 8 sessions of 90 minutes on the experimental group. Data were analyzed using single-variable and multi-variable covariance analysis. The results showed there was a significant difference between the control and experimental groups in terms of mental health (p≤0.05). The results of multivariate analysis of covariance also showed the combined training of communication skills and resilience improved physical symptoms, anxiety symptoms and sleep disorders, depression and social functioning of Parents of children with mental disabilities. According to the findings, can use the integrated training of communication skills and resilience to promote mental health of parents of children with mental disabilities. Manuscript profile

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34 - Predicting Virtual Networks Addiction Based on Students' Feelings of Loneliness, Communication Skills, Social Intelligence, and Emotional Intelligence
Mahdokht Roostazadeh Fatemeh Rezaei

The purpose of this study was to predict addiction to virtual networks based on feelings of loneliness, communication skills, social intelligence and emotional intelligence. The research method was descriptive-correlation. The statistical population of the study consist More

The purpose of this study was to predict addiction to virtual networks based on feelings of loneliness, communication skills, social intelligence and emotional intelligence. The research method was descriptive-correlation. The statistical population of the study consisted of all high school students of Isfahan city in the academic year of 1979-1999 with a total number of about 36,000. 380 individuals (161 males and 194 females) were selected as the sample of the study using Morgan and Krejcie's table by multistage cluster sampling. In order to collect data from the EHQ Mobile Affiliate Questionnaires (1395), Dietomaso et al. (2004), Barton's Communication Skills (1990), Silva et al.'s Social Intelligence (2001), Emotional Intelligence Siberia Shering (1996) was used. Multivariate regression analysis was used to analyze the data. The results of data analysis showed that there is a positive and significant relationship between emotional intelligence and addiction to virtual networks and a negative relationship between communication skills and feelings of loneliness with addiction to virtual networks. Emotional intelligence has the greatest power to predict addiction to virtual networks. There was a positive relationship between social loneliness and addiction to virtual networks, while there was a negative relationship between family loneliness and feedback skills with addiction to virtual networks and a positive and significant relationship between self-awareness, self-regulation and empathy with addiction to virtual networks. Overall, feelings of loneliness, weak communication skills, social intelligence, and low emotional intelligence can increase students' addiction to virtual networks. Manuscript profile

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35 - The Effect of Anger Management Training on Communication Skills and Happiness of Male Students the Sixth Grade of Elementary School in Masal City
Farzad Mohammadi Nilash Seyyed Mosa Kafie Masouleh

  This research was conducted with the aim of investigating the effect of anger management training on the communication skills and happiness of sixth grade male students of Masal city. The research method was a semi-experimental type and a pre-test-post-test resea More

  This research was conducted with the aim of investigating the effect of anger management training on the communication skills and happiness of sixth grade male students of Masal city. The research method was a semi-experimental type and a pre-test-post-test research design with a control group. The statistical population included all 6th grade male students of Masal city in the academic year of 2022-2023, their number was 348, from which a sample of 30 was selected using the available sampling method. In order to collect data, Oxford happiness questionnaires (1989) and Queen Dame communication skills (2004) were used. The experimental group was subjected to the intervention of Novakel and Spivak's (1975) anger management protocol for 8 sessions. Analysis of covariance statistical test was used to analyze the data. The findings showed that anger management training increased students' communication skills and Happiness (P<0.001). Manuscript profile

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36 - Explaining the Indexes of Communication Skills of Managers and Their Role in Job Satisfaction of Employees
Hasan Zarei Matin Saeid Yousefzadeh

 In the present study to identify Indices of communicational skills of managers and their relation to job satisfaction, 96 selected person employees randomly and were responded to related questionnaires. Collected data were reviewed by using different methods of st More

 In the present study to identify Indices of communicational skills of managers and their relation to job satisfaction, 96 selected person employees randomly and were responded to related questionnaires. Collected data were reviewed by using different methods of statistical analysis. The results of research indicate a meaningful difference between existing and desired situation of communication skills. This means that managers of the organization achieving to the desirable situation of communication skill are far. These results indicate the cause of many problems that in create off good communication between managers and employees in different organizations can be seen. In addition, research results showed that the relationship between indicators of communication skills and job satisfaction is positive and significant. In most sources talk about organizational behavior, job satisfaction as one of the outputs process of organizational behavior management is discussed And Considering the results obtained in this study, to achieve the desired level of job satisfaction, Improve the communication skills of managers, more attention should be. Manuscript profile

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37 - Demographic factors affecting the motivations of suicide by self-burnin (hospitalized in burn unit of zare hospital Sari-Iran)
Mansour Latifi Mehar Nader Solimani Reza Nouroz Zadeh

The focus of this research is on addressing the relations between communication skills of biology teachers and students’ mental health. For this reason, this research incorporates descriptive – correlation method for whole junior high school and pre college More

The focus of this research is on addressing the relations between communication skills of biology teachers and students’ mental health. For this reason, this research incorporates descriptive – correlation method for whole junior high school and pre college students of Varamin in 1393 as a research population statistics. Where sample size includes 327 students that chosen by random-class method. Goldenberg questionnaire (GHQ-28) and researcher prepared teachers’ communication skills questionnaire which are used to gather information. Spearman's correlation method is used to analyze the relations between variables of accumulated information. Furthermore, regression is to be included in the research that enables to study multiple correlations of teachers’ communication skills’ components (e.g. verbal skills, nonverbal skills, listening skills, and feedback skills) with students’ mental health. Findings reveal the direct relation with 0.602 correlation between teachers’ communication skills and students’ health. Also regression forecasts that teachers’ communications skill will bring 39% of students’ mental health. Moreover, direct relation was discovered between teachers’ communication skills’ components. The main finding is improving teachers’ communication skills will result in enhancing students’ mental health. Manuscript profile

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38 - Marital Satisfaction of Married Women during Coronavirus Epidemic based on Interpersonal Communication Skills and Mind Reading Ability
Shirin Shojaeifar Mahla Zarif Mohtasham Zobair Samimi

10.30495/jwsf.2021.1931779.1579

Coronavirus disease has caused changes in people's lives that may affect their life satisfaction. Also, constructive interpersonal relationships and the mind reading ability are among the factors affecting the couple's life. Due to the fact that the relationship between More

Coronavirus disease has caused changes in people's lives that may affect their life satisfaction. Also, constructive interpersonal relationships and the mind reading ability are among the factors affecting the couple's life. Due to the fact that the relationship between these variables and marital satisfaction during coronavirus has not been studied, the present study aimed to predict marital satisfaction of married women during coronavirus epidemic based on interpersonal communication skills and mind reading ability. The study was a descriptive correlational one including a statistical population of all married within the age range of 18- 60 years old 18- to 60-year-olds who participated in the study online. The study sample consisted of 368 people who responded online to Short form of ENRICH marital satisfaction questionnaire (1993), interpersonal communication skills questionnaire of Monajemizadeh (2012) and reading the mind in the eyes test of Baron‐Cohen (2001). Multiple step-by-step regression analysis was used in SPSS-22 to analyze the data. The results showed that there was a positive and significant relationship between interpersonal communication skills and mind reading ability with marital satisfaction. The results also showed that interpersonal communication skills and mind reading were able to predict marital satisfaction of married women. According to the results of the present study, interpersonal communication skills and mind reading ability are the factors affecting marital satisfaction of married women during the coronavirus epidemic and should be considered in interventions related to marital satisfaction. Manuscript profile

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39 - The effect of Rumi’s integrated didactic model training on parent-child relationships in female students
Fariba Farazi Masoumeh Esmaili Hossein Eskandari Mohammad Hatami

10.30495/jwsf.2020.1891825.1423

Parents and their children build new relationships with each other during adolescence. This study aimed to investigate the effect of Rumi’s integrated didactic model training on parent-child relationships. The present study was a &lrm;Quasi-experimental &lrm;resea More

Parents and their children build new relationships with each other during adolescence. This study aimed to investigate the effect of Rumi’s integrated didactic model training on parent-child relationships. The present study was a &lrm;Quasi-experimental &lrm;research with a pretest-&lrm;posttest &lrm;control group design and the statistical population comprised all twelfth grade female students in Birjand technical schools in the academic year 2016-2017. Out of this population, 30 people who met the inclusion criteria were selected by multistage cluster sampling. Fine, Moreland and Schwebel Parent-Child Relationship Inventory (1983) was used to measure the dependent variable. The training program was performed in 8 sessions of 1 hour for the experimental group and the control group did not receive any intervention. The research data were analyzed using multivariate analysis of covariance. The results demonstrated that Rumi’s integrated didactic model training improved parent-child relationships compared to the control group (P <0.05). According to the obtained results, it can be stated that the quality of parent-child relationships improves as a result of Rumi’s integrated didactic model training. Manuscript profile

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40 - Effectiveness of Communication skills training on marital satisfaction and reducing marital conflicts of female students of the University of Medical Sciences
Mina Azarnik Amin Rafiepoor Mohammad Hatami Mahsa Sadat Mousavi

10.30495/jwsf.2021.1923537.1540

AbstractCouples' satisfaction is one of the main factors in determining the Of the mutual life and solving of marital conflict resolution, however, in relation to other effective structures, it is less considered. The aim of this study was to determine the effectiveness More

AbstractCouples' satisfaction is one of the main factors in determining the Of the mutual life and solving of marital conflict resolution, however, in relation to other effective structures, it is less considered. The aim of this study was to determine the effectiveness of communication skills training on marital satisfaction and Reducing of the marital conflict in female students of the University of Medical Sciences. The research method was quasi experimental with pre-test-post-test design including  a control group  . The statistical population of the study Consisted of  the total number of female students of the University of Medical Sciences 25-40 years old, from which 30 women were selected by convenience sampling method and were randomly divided into experimental and control groups. Pre-test, post-test and follow-up data were obtained for each participant using Inrich Marital Satisfaction and Sanaei,s Marital Conflict Questionnaires. The experimental group underwent communication skills training for ten sessions twice a week and the control group did not receive any intervention. Data were analyzed by Repetead measure ANOVA with SPSS software version 23, In the experimental group, the mean (standard deviation) of marital satisfaction increased from 126.20 (8.76) before the intervention to 155.60 (9.47) after the intervention and to 162.60 (9.26) in the follow-up. Follow-up increased, also in the control group, the mean (standard deviation) of women's marital satisfaction increased from 126.26 (10.64) before the intervention to 12.446 (10.89) after the intervention and to (84.8) 121/40 decreased during the follow-up(P<0.01). The difference in the experimental group in all three stages was statistically significant, except for the post-test and follow-up, which was not statistically significant (P <0.01). In the experimental group, the mean (standard deviation) of marital conflict decreased from 136.06 (5.86) before the intervention to 110.86 (6.17) after the intervention and to 102 (5) in the follow-up. Also in the control group, the mean (standard deviation) of female marital conflict from 137.33 (4.83) before the reduce to to 135.46 (4.53) after the intervention and decreased to 134.60 (6.70) in the Follow-up, which was statistically significant (P<0.01). The study showed that communication skills training could reduce marital conflict and increase the level of marital satisfaction of women in the post-test and follow-up stages. Manuscript profile

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41 - Study of the Relationship between Social Capital and Organizational Commitment and Communication Skills of Public Relations Officers of Tabriz Public Organizations
Javad Ahangari Safar Hayati

Communication skills are the ability to transfer and share effectiveideas and feelings. Organizational commitment is relative to the degree ofreplicating with a particular organization or attachment to that organization,which can be identified at least by three factors: More

Communication skills are the ability to transfer and share effectiveideas and feelings. Organizational commitment is relative to the degree ofreplicating with a particular organization or attachment to that organization,which can be identified at least by three factors: firm belief in the valuesand goals of the organization, the desire to do more to achieve the goalsof the organization and the strong desire to stay in and join theorganization. The purpose of this study was to determine the relationshipbetween the amount of social capital with the amount of organizationalcommitment and the amount of communication skills among publicrelations staff of Tabriz State Organizations. The research method wasdescriptive in nature, and survey type, in terms of purpose was appliedand in terms of time was of a cross-sectional nature. The statisticalpopulation and sample size were all employees of public relationsagencies of Tabriz, which were 388 people. Barton Communication SkillsQuestionnaire, Allen & Meyer Organizational Commitment Questionnaire,and Social Capital Nahopit and Auschall Questionnaire were used tocollect data. The research findings showed that, there is a positive andsignificant relationship between social capital and communication skillsand organizational commitment of public relations staff of publicorganizations of Tabriz. Manuscript profile

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42 - The Effectiveness of Life Skills Training on Communication Skills, Psycho-social Security and Dependence on Social Networks in Female Students with Cyberspace Addiction
saeid sharifirahnmo ayatollah fathi Farhanaz Yazdani Kalibar majid sharifi rahnemo

10.30495/jinev.2023.1972576.2799

The aim of the present study was to determine the effectiveness of life skills training on communication skills, psycho-social security and dependence on social networks in female students with cyberspace addiction. This research is a semi-experimental type of pre-test- More

The aim of the present study was to determine the effectiveness of life skills training on communication skills, psycho-social security and dependence on social networks in female students with cyberspace addiction. This research is a semi-experimental type of pre-test-post-test design with a control group. The statistical population of secondary school female students with cyberspace addiction in Kalibar city, 74 students were selected from this population using the available method, and the cyberspace addiction questionnaire was completed, and the students whose scores in the cyberspace addiction questionnaire were Yang's cyberspace was in the range between 80 and 100 (cut score and as cyberspace addiction); 40 people were selected as a sample and were replaced in two experimental groups (20 people) and control group (20 people). In order to collect data, cyberspace addiction questionnaires, communication skills questionnaires, psychosocial security and social network addiction questionnaires were used. Data analysis was done by multivariate analysis of covariance test. The results showed that life skills training has an effect on dependence on cyberspace and its components (habit, addiction and high involvement) (P<0.05). Also, life skills training has an effect on psychosocial security and its components (self-confidence, feeling of unhappiness, environmental incompatibility and people's view of themselves) and communication skills and components (feedback, listening and verbal skills) (05 /0>P). Manuscript profile

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43 - The Comparison the Effectiveness of Cooperative and Traditional Learning on the Student Communication Skills and Self-Efficacy
Golamreza Golmohammad Nejad Bahrami

The present study set out to compare the effectiveness of cooperative and traditional learning on the student communication skills and self-efficacy. Third year female students of high school in Bukan city in the 94-95 educational year were the population of the study. More

The present study set out to compare the effectiveness of cooperative and traditional learning on the student communication skills and self-efficacy. Third year female students of high school in Bukan city in the 94-95 educational year were the population of the study. 60 students were selected by using multi-stage cluster method. The 30 students were educated by traditional learning and 30 students were educated by cooperative learning methods. This Study was semi-experimental research. For data collection Jerabek communication skills and Scherer`s general self-efficacy questionnaires were used. Collected data were analyzed by analysis of covariance (ANCOVA). The results showed the effectiveness of cooperative and traditional learning on the student’s communication skills and self-efficacy is significantly different. Manuscript profile

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44 - Effectiveness of Teaching Communication Skills on Married Women Quality of Life
Faezeh Fouladi Javad Eghaei Masoud Golamalipour Sanaz Barzegar Kahnamoueh Raziyeh Jalvani

The study was designed and administered to study the effectiveness of teaching communicative skills on improving the married women's qualities of life. The research method was semi-experimental which has pretest, posttest and witness group. The sample include 30 women w More

The study was designed and administered to study the effectiveness of teaching communicative skills on improving the married women's qualities of life. The research method was semi-experimental which has pretest, posttest and witness group. The sample include 30 women who referred to Mehr Counseling Center in Qom and they were selected as a sample and completed (whoqol-brief) quality of life questionnaire (World Health Organization 2004) twice as a pretest and posttest. The witness group was taught communication skills in 8 sessions, for 2 months. The results of analyzing covariance showed increasing the average of scores of the quality of life in test group than the average in witness group. Studying the average of scores of the quality of life factors separately in test and witness group showed that mental health factors and environment had meaningful difference, while this difference was not seen in physical health factors and social relations.  Manuscript profile

Open Access Article

45 - The Effectiveness of Communication Skills Training on Academic Motivation and Academic Adjustment of High School Students
jafar bahadorikhosroshahi Ramin Habibi Kaleybar

The aim of this study was to determine the effect of communication skills training on the academic motivation and academic adjustment of high school students. A quasi experimental design was employed with pretest, posttest and control group. The population of this study More

The aim of this study was to determine the effect of communication skills training on the academic motivation and academic adjustment of high school students. A quasi experimental design was employed with pretest, posttest and control group. The population of this study included all high school students in Ilkhchi studing in the academic year 2016-2017. The sample consisted of 52 students who were selected by multistage cluster sampling and randomly assigned to two groups (N=25) and control (N=27) were assigned. The data collection instrument was the academic adjustment and academic motivation questionnaire that all participants completed as the pre-test. Then, the communication skill training was conducted in the experimental group for eight sessions. Finally, the same questionnaire was completed by both experimental and control groups. Then, the data was analyzed using covariance analysis. The findings indicated that communication skills training can affect academic motivation and academic adjustment of high school students. In fact, communication skills increase studentsʼ intrinsic motivation, extrinsic motivation and academic adjustment and reduce their of motivation. Manuscript profile

Open Access Article

46 - A Comparison of Communication Skills and Life Quality between Physically Active and Physically Inactive Academic Staff Members of Islamic Azad Universities in East Azerbaijan Province
Shaghayegh Hashemi Motlagh Seyyed Amir Ahmad Mozaffari

The purpose of this research is to compare the communication skills and life quality of physically active and physically inactive academic staff members of Islamic Azad Universities of EastAzerbaijanProvince. The statistical population consisted of the academic staff me More

The purpose of this research is to compare the communication skills and life quality of physically active and physically inactive academic staff members of Islamic Azad Universities of EastAzerbaijanProvince. The statistical population consisted of the academic staff members of Islamic Azad Universities of EastAzerbaijanProvince, from among whom 342 people were chosen after preliminary studies, and the research questionnaires were distributed among them. The variables of the research were measured by three types of life quality questionnaires (Walton, 1974) and communication skills questionnaires (Martens, 1987). In order to analyze the gathered data, descriptive and inferential statistics were used. Also, for the examination of the hypothesis of the normality of data distribution, Climograph-Smirnoff test was used, and for the examination of the isotropy of all research variables, Levin Test was used. To analyze the inferential findings, T-test and Pearson's Correlation tests were used. The results indicated that: -  The average age of sample faculty members was 37.53 years.                            - Among subjects from academic degree point of view, faculty members with M.A. degree were the most (79.5 %). - Among sample faculty members there were 266 male and 76 females, 260 of whom were married. - Among 342 people of the subjects, 209 people regularly had physical exercise in the last one year.  Most of them (66.5 %) had physical exercise twice a week. - Regarding the quality of physically work life of physically active and inactive faculty members there was not a meaningful difference. - The comparison of communication skills of physically active and inactive subjects showed a meaningful difference. Manuscript profile

Open Access Article

47 - The Effect of Managers’ Moral Intelligence on Their Communication Skills in the Social Welfare Organization
Gholamreza Esgandare Karim Esgandare Jafar Bikzad Shima Kordbache

The purpose of the present paper is to investigate the effect of managers’ moral intelligence on their communication skills in the social welfare organization of EastAzerbaijanProvince. The impact of managers’ moral intelligence and its dimensions including More

The purpose of the present paper is to investigate the effect of managers’ moral intelligence on their communication skills in the social welfare organization of EastAzerbaijanProvince. The impact of managers’ moral intelligence and its dimensions including honesty, responsibility, compassion, and forgiveness on their communication skills has been investigated. The statistical population consists of 249 top and middle managers of the insurance and health care units of the organization under study. According to Cochran’s formula, the sample size is 151, obtained by stratified random sampling technique. The data collecting instrument is a questionnaire. The validity of the questionnaire was confirmed by content validity, and its reliability was approved through the use of Cronbach’s Alpha test for the questions of moral intelligence and communication skills with the significance level of 0.838 and 0.726, respectively. In order to test the research hypotheses, we have used Pearson’s correbtion coefficient and covariate regression. The results indicate that the managers’ moral intelligence and its four dimensions affect their communication skills in the organization under study. Manuscript profile

Open Access Article

48 - The effect of social and communication skills training in reducing high-risk behaviors of adolescents
Neda Fadaee Gholamreza Jafarinia Moloud Keykhosrovani

10.22034/ssyj.2021.1942024.1210

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Open Access Article

49 - میزان سلامت اجتماعی زنان روستایی و عوامل موثر بر آن(مطالعه ی موردی: زنان روستایی بخش قلعه شاهین استان کرمانشاه)
سمیه شهبازی علی اصغر میرک زاده Amirhossein Alibaygi

سلامت اجتماعی در توسعهی اجتماعی جامعه روستایی به ویژه در بین زنان روستایی در راستای بهزیستی و ارتقای سرمایه اجتماعی و انسانی آنان امری ضروری است. پژوهش حاضر از نوع کاربردی و با رویکردی متفاوت جهت بررسی میزان سلامت اجتماعی زنان روستایی و عوامل موثر بر آن در استان کر More

سلامت اجتماعی در توسعهی اجتماعی جامعه روستایی به ویژه در بین زنان روستایی در راستای بهزیستی و ارتقای سرمایه اجتماعی و انسانی آنان امری ضروری است. پژوهش حاضر از نوع کاربردی و با رویکردی متفاوت جهت بررسی میزان سلامت اجتماعی زنان روستایی و عوامل موثر بر آن در استان کرمانشاه تدوین یافت. روش تحقیق توصیفی-همبستگی و مبتنی بر روش اسنادی و میدانی(ابزار پرسشنامه) بود. جامعه آماری شامل زنان روستایی بخش قلعه شاهین استان کرمانشاه بودند که تعداد 187 نفر از آنها به روش نمونهگیری چند مرحلهای انتخاب شدند. نتایج نشان داد اکثر افراد مورد مطالعه از  میزان سلامت اجتماعی، مهارت ارتباطی و حمایت اجتماعی متوسطی برخوردارند. همچنین مشخص گردید که بین میزان تماشای تلویزیون، میزان اوقات فراغت و میزان مهارت ارتباطی با میزان سلامت اجتماعی زنان روستایی رابطهی معناداری وجود دارد، بهگونهای که با افزایش هر یک از این موارد میزان سرمایه اجتماعی نیز افزایش پیدا میکند. براساس یافتههای تحلیل رگرسیون نیز مشخص گردید که در نهایت 49 درصد از واریانس میزان سلامت اجتماعی زنان روستایی بوسیلهی متغیرهای اوقات فراغت، تماشای تلویزیون و مهارتهای ارتباطی تبیین شد. ازآنجایی که مهارتهای ارتباطی و سلامت اجتماعی زنان روستایی در حد متوسطی میباشد، لذا با توجه به نتایج، پیشنهاد میشود که سازمانهای مرتبط با سلامت اجتماعی زنان روستایی از قبیل؛ پایگاههایسلامت اجتماعی سازمان بهزیستی، سازمان ﻣﻠﻲ ﺟﻮﺍﻧﺎﻥ، ﻣﻌﺎﻭﻧﺖ ﺍﻣﻮﺭ ﺍﺟﺘﻤﺎﻋﻲ ﺷﻬﺮﺩﺍﺭﻱ و یا مروجان روستایی به عنوان مددکار اجتماعی، با مشارکت زنان روستایی محتوای آموزشی ارتقای سلامت اجتماعی را تدوین کنند. Manuscript profile

Open Access Article

50 - Investigating the Relationship between Demographic Characteristics and Communication Skills of Public Library Librarians (Case Study of Khuzestan Province)
Zohreh Mirhosseini morad dastaran Fereshteh Sepehr

Objective: Public libraries if they want to play their role in a desirable way; It is necessary to look for quality criteria not in compliance with internal standards but first and foremost in the level of satisfaction of their users and customers. Accordingly, the purp More

Objective: Public libraries if they want to play their role in a desirable way; It is necessary to look for quality criteria not in compliance with internal standards but first and foremost in the level of satisfaction of their users and customers. Accordingly, the purpose of this study is to investigate the relationship between demographic characteristics and communication skills of librarians in public libraries in Khuzestan province.Methodology: The method of achieving the research goal was the simultaneous use of meta-combination technique, content analysis and Delphi method. The statistical population of the study included 327 librarians of public libraries in Khuzestan province in 1399. By proportional attribution sampling method, 100 people were selected as a sample. Analysis of variance was used to analyze the differences between different age, educational and occupational groups. Kramer Phi and V tests were also used to examine the relationship between demographic characteristics and communication skills components and ICT skills.Results: The results showed that according to the chi-square values in the components of communication skills, it can be argued that there is no observed relationship between gender and marital status and verbal, non-verbal, interpersonal communication skills. Be. Due to the very large amounts of Chi-square and the results of the Kramer V test, as well as the significance level, which is much higher than 0.05; It can be inferred that there is no relationship between the city of service and verbal, non-verbal and interpersonal communication skills. Given the significant levels that are much higher than 0.05 and the small values of the Spearman correlation coefficient; It can be inferred that there is no relationship between the age and work experience of the respondents and verbal, non-verbal and interpersonal communication skills. According to Spearman correlation coefficient values; It can be inferred that there is a relatively weak relationship between respondents' education level and verbal, non-verbal and interpersonal communication skills.Conclusion: It can be stated that there is no relationship between demographic characteristics including gender, marital status, age, city of work, work experience with verbal, non-verbal, interpersonal communication skills. Manuscript profile

Open Access Article

51 - Meta Synthesis of librarians' information and communication skills to improve public library services (Case study: Khuzestan province)
morad dastaran Zohreh Mirhoseini Fereshteh Sepeher

Objective: The purpose of this study is meta-synthesis the communication skills (verbal, non-verbal and interpersonal) and information (software, hardware, network, communication technology) of librarians to improve public library services.Methodology: To achieve the pu More

Objective: The purpose of this study is meta-synthesis the communication skills (verbal, non-verbal and interpersonal) and information (software, hardware, network, communication technology) of librarians to improve public library services.Methodology: To achieve the purpose of the research, the combined method, which includes the simultaneous use of meta- Synthesis technique and content analysis, Delphi technique, structural validity and modeling has been used. The statistical population consisted of 327 librarians in Khuzestan province in 1398. By proportional attribution sampling method, 175 people were selected and 129 concepts in the field of information skills and 95 concepts in the field of communication skills were selected and then these concepts were implemented by implementing three stages of Delphi technique with reliability. 0.97 and validity (0.90) has been obtainedResults: The descriptive findings of the study showed that the means of communication skills and information skills are equal to 0.98 and 0.86, respectively, at the desired and relatively desirable levels. In this study, the role of three variables of gender, age group, educational status among librarians was discussed and it was found that among these factors, "information and communication skills" among different libraries and educational status, respectively, according to the level of significance /042 and 0.34.Conclusion: The situation of information and communication skills of librarians in public libraries of Ahvaz province is at a relatively good level. Courses and workshops should be held for better knowledge of information and communication skills and the ability to learn to work with information and communication software to improve librarians' skills. Manuscript profile

Open Access Article

52 - Comparative study on communication skills of Bushehr academic librarians
Shohreh SeyyedHosseini Abdolrasoul Khosravi Reza BasirianJahromi

Purpose: This comparative study aims to investigate the communication skills of Bushehr academic librarians from the users and librarians’ viewpoint. Methodology: Survey-descriptive method was used to conduct this study. Population included all academic librarian More

Purpose: This comparative study aims to investigate the communication skills of Bushehr academic librarians from the users and librarians’ viewpoint. Methodology: Survey-descriptive method was used to conduct this study. Population included all academic librarians in Bushehr municipality – both in Ministry of Science, Research and Technology and Ministry of Health and Medical Education- who adopted as an enumerative population and the users (4340 students in Persian Gulf University and 2799 students in Bushehr University of Medical Sciences) who selected as a random sampling. Required data were gathered by Queendom questionnaire and analyzed by SPSS 16.0. Findings: The results showed that the communication skills of academic librarians are more than average. In addition, there is not any significant difference between communication skills parameters and demographic characteristics. Conclusion: According to the results, the high level of communication skills of librarians could lead to better services, and improving the level of the service quality Manuscript profile

Open Access Article

53 - Barriers to human communication as one of the most influential com-ponents in organizational behavior Case study: Employees, middle managers and deputies of one of the strata of the Basij organization for the underprivileged
Hossein Ghadiani

AbstractThe present study aims to identify problems in establishing human communication as one of the most important and most effective components in the field of organizational behavior and identify ways to improve these relationships among middle managers, vice-presid More

AbstractThe present study aims to identify problems in establishing human communication as one of the most important and most effective components in the field of organizational behavior and identify ways to improve these relationships among middle managers, vice-presidents, employees of the corps of organization in 96 years. Has been. This qualitative research is a survey-oriented and applied-type strategy, and the tool used in this semi-structured interview is. The population under study in this study is all employees, middle managers and vice-presidents of one of the poorly resourced Basij organizations. For this purpose, a qualitative research method was used and a complete sampling was conducted with 30 managers and staff of the organization. Then, using the theme analysis method, they were analyzed. The results of this study indicate that the way human relations are conducted between employees, managers and vice-presidents of this organization plays an important role in managing it. middle managers and vice-presidents should have the expertise and experience of working in the organization and familiarity with the principles of human relations and communication skills, as well as being aware of the limits of their authority and responsibilities in the structure of the organization. Manuscript profile

Open Access Article

54 - The relationship between emotional intelligence and communication skills in university students
Farideh Yousefi

The relationship between emotional intelligence and communication skills was investigated in a group of students completed the Emotional Intelligence Scale (Schutte et al., !"# More

The relationship between emotional intelligence and communication skills was investigated in a group of students completed the Emotional Intelligence Scale (Schutte et al., !"# $%%&. Data showed emotional intelligence was positively associated with communication skills. Gender differences in emotional intelligence and communication skills were not significant. Keywor Manuscript profile

Open Access Article

55 - The Effect of Teaching Communication Skills to Mothers of Children with Attention Deficit/ Hyperactivity Disorder on Enhancement of Parent-Child Interaction
Hamed Maghrebi Sinaki Saeed Hassanzadeh AliAkbar Arjmandnia Mojgan Khademi

  T The present study aimed to investigate the efficacy of communication skills training to mothers of children with attention deficit/ hyperactivity disorder (ADHD) on enhancement of parent-child interaction. Twenty six mothers who had 6-12 year old chil More

  T The present study aimed to investigate the efficacy of communication skills training to mothers of children with attention deficit/ hyperactivity disorder (ADHD) on enhancement of parent-child interaction. Twenty six mothers who had 6-12 year old children with ADHD were selected by purposeful sampling and randomly assigned into either experimental or control group. The participants completed the Pianta Parent-Child Interaction Scale (1994). The experimental group received 8 sessions of the communication skills training. The results indicated that the communication skills training had significant effect on enhancement of parent-child interaction in the experimental group. The communication skills training reduced the conflict and dependence components and increased intimacy component. Given the importance of parents education in rearing children, communication skills training to parents of children with ADHD is necessary to improve parent-child interaction in this group. Manuscript profile

Open Access Article

56 - Effectiveness of Group Training of Transactional Analysis on Distress Tolerance and Communication Skills
Reyhaneh Jabbari Mirzahosseini Hassan Samaneh Sadegh Mahboob

  The purpose of this study was to examine the effectiveness of group training of transactional analysis on distress tolerance and communication skills of delinquent adolescents. The study was quasi-experimental with pretest-posttest and control group and More

  The purpose of this study was to examine the effectiveness of group training of transactional analysis on distress tolerance and communication skills of delinquent adolescents. The study was quasi-experimental with pretest-posttest and control group and follow-up period.The statistical population consisted of delinquent male adolescents from Qom correction and rehabilitation center. Participants included 30adolescents (mean age=15.91; SD= 2.95) were selected by purposeful sampling method and were randomly assigned to experimental and control groups. They completed the Distress Tolerance Scale (Simons & Gaher, 2005) and the Communication skills Test (Queendom, 2004). The experimental group received 990-minute sessions of transactional analysis sessions. Then, at the end of the therapeutic interventions and again 2 months later, the subjects of the experimental and control groups were evaluated by questionnaires.The results of analysis of variance with repeated measures showed that transactional analysis significantly increased distress tolerance and communication skills. The findings suggested the effectiveness of group training of transactional analysis in increasing distress tolerance and improvingcommunication skills in delinquent adolescents.     Manuscript profile

Open Access Article

57 - Prediction of job stress based on quality of work life and communication skills in nurses of hospitals accepting corona patients
Mohammad Mohammadipour Afsaneh Azhdari

10.30495/hpsbjourna.2022.1963668.1112

The aim of this study was to predict job stress based on quality of work life and communication skills in nurses. The research method was applied in terms of purpose and descriptive-correlational in terms of data collection. The statistical population of the current stu More

The aim of this study was to predict job stress based on quality of work life and communication skills in nurses. The research method was applied in terms of purpose and descriptive-correlational in terms of data collection. The statistical population of the current study included all nurses in Tehran with a population of 3500 people. For data collection, the British Institute of Health and Safety Job Stress Questionnaire , the Walton Standard Quality of Work Quality Questionnaire and the Queen Dam Communication Skills Questionnaire were used. Simultaneous regression results showed that quality of work life and communication skills can predict job performance. Conclusion: According to the findings, it can be concluded that the quality of work life and communication skills of nurses affect their job stress. By considering the predictive power of communication skills related to job stress, such skills can be taught to nurses to reduce their stress and job stress. Manuscript profile

Open Access Article

58 - Determining the Burnout of Real Estate Consultants based on Communication Skills and Stress Management Strategies
فرشاد علی اکبری فریبا حسنی

10.30495/mlseo.2021.683876

This study aimed to determine the burnout of Real Estate consultants based on communication skills and stress management strategies. The research design was descriptive and correlational. The study population included all real estate consultants in District 7 of Tehran More

This study aimed to determine the burnout of Real Estate consultants based on communication skills and stress management strategies. The research design was descriptive and correlational. The study population included all real estate consultants in District 7 of Tehran in the first half of 2020. Among them, selected 120 through the available sampling method. To collected data, used Lazarus and Folkman's (1984) stress coping strategies, Maslach's burnout (1986), and Queen Dam's (2004) communication skills questionnaires. Data were analyzed by SPSS23 software and Pearson correlation and regression analysis. Findings showed that there is a significant relationship between burnout and coping skills and communication skills. Thus, it is possible to predict burnout according to t = 4.64 in problem-solving strategy, t = 3.25 in emotion-oriented approach, and t = 4.27 in communication skills. Therefore, it is recommended to help reduce burnout in this group by providing practical training in increasing communication skills and problem-oriented stress coping strategies and reducing emotion-centered stress coping strategies. Manuscript profile

Open Access Article

59 - The Effect of Communication Skills Training on COVID-19 Stress in Medical Students of Islamic Azad University
Parenaz Banisi

The purpose of this research is to investigate the effect of communication skills training on COVID-19 stress in medical students of Islamic Azad University in the 2021-2022 academic years. This study was quasi-experimental with a pretest-posttest design and a control g More

The purpose of this research is to investigate the effect of communication skills training on COVID-19 stress in medical students of Islamic Azad University in the 2021-2022 academic years. This study was quasi-experimental with a pretest-posttest design and a control group. The research sample included 170 individuals who were selected by simple random sampling method and randomly placed into two groups of 85 namely experimental and control groups. The experimental group received the communication skills training but the control group did not receive any special intervention. The instrument was COVID-19 stress scale. The data were analyzed by running chi-square, independent t-test and univariate analysis of covariance in SPSS 26 software. The findings of chi-square and independent t-tests showed that the experimental and control groups did not significantly differ in terms of gender and mean age (P>0.05). Also, the results of univariate analysis of covariance indicated that communication skills training reduced COVID-19 stress in medical students (P<0.001). Findings demonstrated the effective role of communication skills training in reducing the stress of COVID-19 in medical students. Therefore, mental health professionals can rely on communication skills to reduce the problems related to Corona virus. Manuscript profile

Open Access Article

60 - Studying the Effect of Communication Skills Training Program on Parental Self-Efficacy of Mothers, Who Have Children Suffering from Attention-Deficit / Hyperactivity Disorder
Hamed Maghrebi Senaki Saeid Hassan zadeh Mozhghan KHademi Ali Akbar Arjmandnia

Having a child that developing a relationship with is difficult, affects the entire family system. The purpose of this study was to study the effect of communication skills training program on parental self-efficacy of mothers, who have children suffering from attention More

Having a child that developing a relationship with is difficult, affects the entire family system. The purpose of this study was to study the effect of communication skills training program on parental self-efficacy of mothers, who have children suffering from attention-deficit/hyperactivity. For this purpose, in a quasi-experimental design with pre-test, post-test and control group, 26 mothers of children aged 6 to 12 years with attention-deficit / hyperactivity were selected, in a  purposeful way. They were randomly divided into experimental and control groups of 13 each. At first, parents were evaluated in terms of self- efficacy, after that the experimental group underwent 8 sessions of communication skills training in which each session lasted 90-minute.At the end, both groups were tested in terms of self- efficacy. The results of analysis of univariate covariance indicated that communication skills training program increased parental self-efficacy in women's of experimental group. There is a significant difference between the experimental and control groups in increasing parental self-efficacy variable. It seems, low self-efficacy of mothers with children suffering from attention-deficit / hyperactivity leads them not to have a good feeling in terms of their expectations and their perception of how they can act as a pleasant and effective parent. To enhance these mothers feelings of self-efficacy gaining knowledge and information in the field of effective methods of child care; besides an effective and desirable interaction and communication with their child are needed. Manuscript profile

Open Access Article

61 - Comparing the effectiveness of forgiveness training and mindfulness training on communication skills in persons with drug abuse disorder
Alireza Nakhaee ali arab Masoud Rostam

The current research was to compare the effectiveness of forgiveness training and mindfulness training on communication skills in persons with substance abuse disorder. The semi-experimental research method was pre-test, post-test and follow-up with a heterogeneous cont More

The current research was to compare the effectiveness of forgiveness training and mindfulness training on communication skills in persons with substance abuse disorder. The semi-experimental research method was pre-test, post-test and follow-up with a heterogeneous control group. The statistical population included all drug users who referred to the addiction treatment camp in Zabul city. The semi-experimental research method was pre-test, post-test and follow-up with a heterogeneous control group. The statistical population included all drug users who referred to the addiction treatment camp in Zabul city, 45 persons whose score in the communication skills questionnaire was 1.5 standard deviation units higher than the average and were randomly identified into three groups (two experimental groups and one control group) were placed. The first experimental group received 12 sessions of forgiveness training and the second experimental group received 8 sessions of mindfulness training and the control group did not receive any intervention. The data were collected using the Queen Dam communication skills questionnaire (2004) and analyzed using the variance analysis method with repeated measurement design (simple mixed design). The results showed that forgiveness training and mindfulness training have a positive effect on the communication skills of persons with substance abuse disorder. On the other hand, there is a difference between the effectiveness of forgiveness training and mindfulness training on the communication skills of persons with substance abuse disorder. And the effectiveness of mindfulness training is more than forgiveness training. Considering the effectiveness of the two methods of teaching forgiveness and mindfulness, this method can be used to increase the communication skills of persons with substance abuse. Manuscript profile

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