List of Articles Loyalty Open Access Article Abstract Page Full-Text 1 - The mediating role of student satisfaction in the relationship between service quality and loyalty of graduate students of the University of Isfahan Marzieh Heydari Zainab Abolhosseini Zainab Tavakoli Safia Maleki Open Access Article Abstract Page Full-Text 2 - Investigating the Effect of Brand Trust on Customer Loyalty with Regard to the Mediating Role of Brand Value and Moderating Respect and Love for the Brand Among Customers of the Mashhad Leather Brand in Tehran مهرداد رحیمیان hiro eisavei Open Access Article Abstract Page Full-Text 3 - Investigating the relationship between business ethics, organizational loyalty, and employee productivity, a case study: Employees of Eghtesad Novin Bank, Fars Province Amanolla Rahpeima Open Access Article Abstract Page Full-Text 4 - The role of service quality in the relationship between standardization and customization of products with customer satisfaction and loyalty "A case study of companies operating in Rasht Industrial City" morteza hazrati Open Access Article Abstract Page Full-Text 5 - Investigating the model associated with purchase value and purchase motivation and its consequences with a futuristic approach in discount retailing in Tehran Mohammad Jani Karim Hamdi Hosein Vazifehdust Vahid Reza Mirabi Open Access Article Abstract Page Full-Text 6 - Future studies on customer experience management and its effective factors based on brand loyalty Azadeh Boostani Hamidreza Saeedniya Hamid Saeedi Rahim Mohtaram Open Access Article Abstract Page Full-Text 7 - Evaluation of The Relationship Between Customer Loyalty And Relationship Selling in Industrial Markets K. Heidarzadeh M. R. Ramezanighomi Open Access Article Abstract Page Full-Text 8 - Examing the Importance of Brand Equity for Customer Loyalty in the Food and Beverage Industries in Iran M. Bamenimoghadam K. Hidarzadeh H. Mehrzadi Open Access Article Abstract Page Full-Text 9 - The evaluation of relationship between customer value and customer relationship management performance K. Heidarzadeh A. Zendehdel Ali Hossin Soltani Open Access Article Abstract Page Full-Text 10 - Investigating The Effect of Brand Credibility on Customer Loyalty in the Iranian Banking Industry K. Heidarzadeh F. Ghafari S. Farzaneh Open Access Article Abstract Page Full-Text 11 - Analysing the Market Orientation’s Effects on Economic Performance in Insurance Companies M. A. Abdolvand, K. Heidarzadeh H. Manafi Open Access Article Abstract Page Full-Text 12 - The effects of sustainable marketing activities on brand loyalty in dairy products with the intermediary effect of brand image, trust and customer satisfaction naser azad mahtab alsadat mousavi fard Open Access Article Abstract Page Full-Text 13 - Brand equity and brand image with customer loyalty in pharmaceutical companies atiyeh moradi Hossein vazifehdust Open Access Article Abstract Page Full-Text 14 - Investigating the relationship between self-congruity and brand attachment with the moderating role of the need for uniqueness on brand loyalty (case study: mobile customers in Isfahan) Alireza Naalchi Kashi Elnaz Parvizinia Open Access Article Abstract Page Full-Text 15 - The Impact of Extraversion on Employee Loyalty with Mediating Role of Social and Career Adaptability in Saveh Chocolate Factory Mfg. Co. (PJS) Mohammad Abdulshah Amir Hakaki Ali Asghar Zarei Mehran Mohammadnia Hossein Saberian Open Access Article Abstract Page Full-Text 16 - A Sociological Explanation of Social Honesty Effect on Political Participation (Case of Study: Residents in Gorgan in 2016) Aboutaleb Jafarabadi Majid Kaffashi Open Access Article Abstract Page Full-Text 17 - The Effect of Brand Equity on Purchase intention With Mediating Role of Brand Attitude Ehsaneh Nejad Mohammad Nameghi Abas Asadi zahra khakrizi Mohammad Ali Berangi, Open Access Article Abstract Page Full-Text 18 - Study of the Relationship between Medical Staff Behavior with Patient Loyalty in the Educational Hospital Tehran faranak rahbari ali komeili Leila Nazarimanesh Open Access Article Abstract Page Full-Text 19 - Relationship between Corporate Reputation and Customer Loyalty on Nigerian Food and Beverages Industry: PLS Approach A. H. Gorondutse H. Hilman M. Nasidi Open Access Article Abstract Page Full-Text 20 - Impact of Consumer Social Responsibility and Brand Social Responsibility Image on Brand Loyalty H. Mishra P. Sinha S. Singh S. Koul Open Access Article Abstract Page Full-Text 21 - Satisfaction towards Customer Loyalty in Auto-Mobile Industry of Pakistan A. U. Haq Open Access Article Abstract Page Full-Text 22 - The role of Corporate Responsibility on Customer Loyalty in banking sector Mohammad Javad Taghipourian Mahsa Mashayekhbakhsh Azadeh Mohammadpour sepideh Ataei Open Access Article Abstract Page Full-Text 23 - Emotional marketing, dynamic capabilities and organizational profitability Mojtaba Poursalimi anoosh omidi Open Access Article Abstract Page Full-Text 24 - The Effect of Insurer Personality Characteristics on Brand Personality and Brand Loyalty (Case Study: Iranian Insurance Companies in Langrood County) faranak khodayari Sedigheh Tootian Esfahani Roghayeh Tajbar Parashkoohi Open Access Article Abstract Page Full-Text 25 - Studying the relationship between brand and consumer (case study: electrical home appliance) fatemeh motahari nejad سعید صمدی زینب طولابی یاسان الله پوراشرف Open Access Article Abstract Page Full-Text 26 - The effect of social media on brand community markers, value creation practice, bran trust and brand loyalty (case study: comparison between Apple (Iphone) and Samsung’s (Galaxcy) mobile) مریم کناره فرد سید علیرضا موسوی Open Access Article Abstract Page Full-Text 27 - The Survey of Effect of Pleasurable Services and Trust on Loyalty Mandana Panahi Vanani reza sha'abani Open Access Article Abstract Page Full-Text 28 - Investigation The Role Of Relationship Marketing , Experiential Marketing and Cause Marketing in Customer Loyalty اکبر شیدائی حبشی Alireza Fazlzadeh Mohammad Faryabi Open Access Article Abstract Page Full-Text 29 - Effect of failed service quality on customer loyalty in banking industry mehrnaz nejati ahmad rahchamani Open Access Article Abstract Page Full-Text 30 - Study of the Effect Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak) محمد امین جمشیدیان Open Access Article Abstract Page Full-Text 31 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company. Razieh Peshman حمزه کاظمی مهیاری Open Access Article Abstract Page Full-Text 32 - Influence of relationship marketing investment on customer's gratitude and loyalty in retailers (Case Study: Hakopian Chain Store Customers) nadereh sadat najafi zadeh afsaneh tabzar Open Access Article Abstract Page Full-Text 33 - Double jeopardy Effect Strategies, market share Conformity with the bran and behavioral and attitudinal loyalty Football and volleyball fans Fatemeh Fatahi Rasool Nazari Open Access Article Abstract Page Full-Text 34 - The Effect of Consumer Perceived Values on Brand Love and Its Consequences: Explaining the Mediating Role of Brand Identity iman hakimi Open Access Article Abstract Page Full-Text 35 - The effect of brand equity to attract new customers and retain existing customers (the case of food products Calais) hosein vazifehdust behrooz gholipoor hamed abbasi Open Access Article Abstract Page Full-Text 36 - The Effect of Brand Personality and Brand Image on Word of Mouth Marjan Daneshian Shahnaz Nayebzadeh Mahmoud Moien Addin Akram Eghbali Open Access Article Abstract Page Full-Text 37 - Examining the impact of website quality, customer emotion and satisfaction on e-customers' loyalty on travel booking websites bagher Abbas pour nadereh sadat najafi zadeh Ali Akbar Mirzaee Open Access Article Abstract Page Full-Text 38 - The Impact of Young Brand Identity on Brand Loyalty by Mediating Customer Satisfaction in the Mobile Industry Maryam Ghamari Poor Zahra Amir Hoseini Open Access Article Abstract Page Full-Text 39 - Investigating the Role of Consumer Psychological Motives on Customer Engagement, Attachment and Brand Loyalty (Case Study: Me Hypermarket Chain Stores in Tehran) Ali Akbar Khademi Abbas Golshani Hanieh Farazandeh Open Access Article Abstract Page Full-Text 40 - The Impact of Brand Image, Ethical Behavior and Service Quality on Patient Loyalty Considering the Mediating Role of Patient Satisfaction (Case Study: Tehran Ophthalmology Private Centers) amirhossein samadzadeh Mohammad ail abdolvand mohsen KhunSiavash Open Access Article Abstract Page Full-Text 41 - Branding co-creation through customers participation in digital media Ali Akbar Khademi Ali Boromandnasab Hanieh Farazandeh Open Access Article Abstract Page Full-Text 42 - Implications of Cause-Related Marketing in the Banking System and its Impact on Customer Loyalty to Banks Ali Valipour Mahmoud Noraei Kamyar Kavosh Open Access Article Abstract Page Full-Text 43 - The Impact of Applying Brand Positioning and Customer Experience on Loyalty (Case Study: Hamrahe Aval) Ramezan Noori Babian Mohammad Aghayee Nader Qaribnavaz Vahid Nasehifar Open Access Article Abstract Page Full-Text 44 - The Relationship between Sensory Marketing and the Loyalty of Private Sports Club Customers, the Mediated Role of Perceived Value and Location dependency ali akbar zohrevand Majid Soleimani sirous ahmadi Open Access Article Abstract Page Full-Text 45 - Effects of Brand Performance on Consumer Buying Behavior through Variables Mediating Brand Trust and Brand Image and Brand Equity and Brand Loyalty Abbas Ghaedamini Harouni Mehrdad Sadeghi de cheshmeh Siamak Korang Beheshti Majed Maharani Barzani Open Access Article Abstract Page Full-Text 46 - The influence of personal values on customer loyalty in agricultural bank of Tehran MOHAMMAD ALI Abdolvand leila Andervazh zahra atf iman ghasemi hamedani Open Access Article Abstract Page Full-Text 47 - The Impact of Fashion Innovativeness (FI) on Consumer-based Brand Equity Sayed mohammad Shamszadeh alavi Open Access Article Abstract Page Full-Text 48 - Investigate the Effect of Social Media Personalization on Perceived Brand Value and Brand Loyalty with the Mediating Role of Brand Interaction and Consumer (Case Study: Snap Company) Maria Hoseinzade Shirzili farzad asayesh Mohammad Reza Ghorbanian Open Access Article Abstract Page Full-Text 49 - Brand equity modeling in Sepah Bank (A New Approach to Delphi-Fuzzy Type 2 Electro-Type 3 Techniques and Structural Equations) KUMARS MOHSENIMEHR hossain budaghi khaje nobar 10.30495/jomm.2023.68874.1964 Open Access Article Abstract Page Full-Text 50 - Investigation of the Effect of Country of Origin Image on Brand Equity (Case Study: Iran khodro Diesel Company- Chorus Minibus) K. Heidarzadeh M. Hashemi Open Access Article Abstract Page Full-Text 51 - Investigation the effect of Market Orientation, Innovation and Customer Loyalty on Business Performance (Case Study: Pol Clothing Group) M. R. Pakdel Sh. Nayebzadeh H. Dehghan Dehnavi Open Access Article Abstract Page Full-Text 52 - The Impact of Interpersonal Relationships on Customer Satisfaction and Loyalty to The Service Provider K. Heidarzadeh D. Hoseini Firouzabadi Open Access Article Abstract Page Full-Text 53 - The Study of Effective Factors on Cosmetic Impulse Buying P. Ghaffari Ashtiyani B. Akbari Open Access Article Abstract Page Full-Text 54 - Investigating Factors Influencing Tejarat bank's Customer Loyalty M. A. Abdolvand K. Abdoli Open Access Article Abstract Page Full-Text 55 - Investigation the Effects of Consumer Shopping Value on Satisfaction, Loyalty, Word of Mouth and Share of Purchase M. A. Abdolvand M. Jani Open Access Article Abstract Page Full-Text 56 - Study of the Effect of Satisfaction and Trust on Customers Loyalty in Service Organizations (Case Study: Branches of Melli Bank in City of Arak) M. A. Jamshidian Open Access Article Abstract Page Full-Text 57 - Investigating the Effect of Gender on Parsian Bank Customer’s Loyalty Base on Relationship Marketing Approach K. Heidarzadeh H. R. Saeeidniya M. Baniasdi Open Access Article Abstract Page Full-Text 58 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company R. Pezhman H. Kazemi Mahyari Open Access Article Abstract Page Full-Text 59 - The Effect of Social Media on Brand Community Markers, Value Creation Practice, Brand Trust and Brand Loyalty (Case Study: Comparison between Apple (Iphone) and Samsung’s (Galaxy) Mobile) S. A. Mousavi M. Kenarehfard Open Access Article Abstract Page Full-Text 60 - Assessing the Relationship between Loyalty Program Attributes, Store Satisfaction and Store Loyalty P. Ghafari Ashtiani A. R. Eskandary Mehrabady Open Access Article Abstract Page Full-Text 61 - Investigation of the Effects of Brand Image and Perceived Public Relation Activities on Customers Loyalty K. Heidarzadeh F. Torabi Open Access Article Abstract Page Full-Text 62 - Exploring the Role of Quality Attributes for Traditional Food Products (With PDO) on Consumer Behavi H. Vazifehdoust V. R. Mirabi M. Mohammadi Open Access Article Abstract Page Full-Text 63 - Assessment Refah and Shahrvand Chain Stores’ Customers Loyalty (Case Study: Tehran Stores) R. Ahmadi M. Donyaei K. Navabizand Open Access Article Abstract Page Full-Text 64 - Studying Effective Elements in Brand Equity From the Consumer's Perspective (Based on Aaker's Model) M. Mohamadian R. Shafiha Open Access Article Abstract Page Full-Text 65 - Staff Role in Encouraging Customer Citizenship Behaviors (Subject of the Study: Tejarat Bank, Top Branches in Tehran) K. Hamdi N. Karami Open Access Article Abstract Page Full-Text 66 - Media Mix Elements Affecting Service Brand Equity (Case Study: Sina Bank) A. A. Farhangi R. Abedini Open Access Article Abstract Page Full-Text 67 - Consumer Emotional Attachments to the Brand: Prerequisites and Outcomes B. Kheiry M. Samei Nasr M. Azimpour Khujin Open Access Article Abstract Page Full-Text 68 - The Impact of Brand Credibility on Customers’ Loyalty from the Appliances Buyers Perspective S. Ghorbani Ghavidel S. M. Shabgo Monsef Open Access Article Abstract Page Full-Text 69 - The Impact of Contextual Factors, Brand Loyalty and Brand Switching on Purchase Decisions Young Consumers H. Safarzadeh B. Kheiry R. Agha Seyed Agha Open Access Article Abstract Page Full-Text 70 - Investigation the Effects of Cognitive and Affective Evaluations on Behavioral Intentions M. A. Abdolvand P. Parakhodi Moghaddam Open Access Article Abstract Page Full-Text 71 - An Analysis the Impact of Corporate Social Responsibility on Customer Loyalty (Pasargad Bank in Ahwaz) A. Mojoodi A. Darzian Azizi P. Ghasemi Open Access Article Abstract Page Full-Text 72 - Structural Equation Modeling Approach in Explaining the Effect of Experience, Trust and Brand Loyalty on Brand Equity M. Dehghani Soltani E. Mohammadi Y. Pour Ashraf K. Sayeh Miri E. Ghahri Shirinabadi Open Access Article Abstract Page Full-Text 73 - Explaining the Role of Organizational Citizenship Behavior on Customer Based Brand Equity M. Mahmoudi Maymand A. Harandi Open Access Article Abstract Page Full-Text 74 - Investigation the Role of Relationship Marketing, Experiential Marketing and Cause Marketing in Customer Loyalty A. Sheidaei habashi A. R. Fazlzadeh M. Faryabi Open Access Article Abstract Page Full-Text 75 - Determinants of Brand Equity: Offering a Model to Chocolate Industry H. Vazifehdust H. Emari Open Access Article Abstract Page Full-Text 76 - Studying the Relationship between Brand and Consumer (Case Study: Electrical Home Appliance) F. Motaharinejad S. Samadi Z. Tolabi Y. Pour Ashraf Open Access Article Abstract Page Full-Text 77 - Survey of Customer Satisfaction in San Suan Product Planning by Kano Model H. Vazifehdust S. Farokhian Open Access Article Abstract Page Full-Text 78 - Effects on Consumer-Based Brand Equity: Evaluation of Factors A. H. Ebrahimi B. kheiry S. Yadegari Open Access Article Abstract Page Full-Text 79 - The Influence of Product Involvement on Brand Loyalty H. R. Saeidnia S. Jamalinejad Open Access Article Abstract Page Full-Text 80 - Investigating the Effects of Brand Credibility on Customer Loyalty in Public and Private Banks M. Hassanzadeh A. Ghadiri Open Access Article Abstract Page Full-Text 81 - Structural Equation Model in relation to Organizational Culture, Flexibility of Working Hours and Staff Loyalty with Mediating Role of Organizational Commitment maryam hafezian javad golpasand Open Access Article Abstract Page Full-Text 82 - Designing a contingent professional ethics model, a step towards organizational citizenship behavior seyed behrad Razavi Alehashem hassan payervand Mohammad Mirzaei 10.30495/jcm.2023.74149.1680 Open Access Article Abstract Page Full-Text 83 - Study of Social Factors Influencing Customer Shopping Experience as a Predictor of Store Loyalty: Moderating Role of Physical Evidence Kamal Ghalandari Karim Hamdi Maryam Khalili Araghi 10.30495/jisds.2021.19453 Open Access Article Abstract Page Full-Text 84 - The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image in the hotel industry (Case study: five star hotels Tabriz City) jafar bahari شهلا بهاری مرجان بذله حامد بهاری Open Access Article Abstract Page Full-Text 85 - Designing a Customer Loyalty Model in the Hotel Industry with a Sports Tourism Planning Approach (Case Study of Hotels in Mazandaran Province) Ali Jersarai Morteza Dosti Pasha Seyed Hossein Alavi Farshad amami Open Access Article Abstract Page Full-Text 86 - Providing a model to explain brand equity tourism destinations (Case study: Shiraz city) jafar bahari shahla bahari مرجان بذله hamed bahari Open Access Article Abstract Page Full-Text 87 - Analysis of the role of tourism services and infrastructure on tourists' loyalty to tourism destinations (Case in point: Yasuj city) farzane bagherpour najfabad Saeed Amanpour 10.30495/sarzamin.2023.21797 Open Access Article Abstract Page Full-Text 88 - Shareholder behavior, suppression of managers' opportunistic behavior and capital market efficiency based on Baron and Kenny's regression method Asieh ahmadi niyasani sina Kheradyar Mojtaba Maleki Choubari Open Access Article Abstract Page Full-Text 89 - Numerical Solutions of Two-dimensional Linear and Nonlinear Volterra integral equations: Homotopy Perturbation method and differential transform method Najmeh dastani Open Access Article Abstract Page Full-Text 90 - On the relative efficiency in general network structures Fatemeh Boloori Jafar Pourmahmoud Open Access Article Abstract Page Full-Text 91 - Kimia among Women Re-reading Kimia-Khatun to Find Historical and Gender Biases Ataollah Koopal Niloufar Khosravi Open Access Article Abstract Page Full-Text 92 - Investigating the financial of investors in online commerce in the field of Tehran Exchange seyed moslem mosavi maryam emami mibodi 10.30486/fbra.2022.1966820.1152 Open Access Article Abstract Page Full-Text 93 - The effect of perceived adherence to psychological contract on citizenship performance among employees of a industrial company: Mediating role of organizational loyalty Amir Hemmat panah Ali Mehdad Zahra Farsi 10.30486/jsrp.2018.540474 Open Access Article Abstract Page Full-Text 94 - The Relationship between Workplace Spirituality and Work Engagement with the Mediating Role of Organizational Loyalty (Case study: Elementary School Teachers of Khash City) pari ghamshadzahi naser nastiezaie 10.30486/jsrp.2019.582023.1631 Open Access Article Abstract Page Full-Text 95 - model of the relationship between virtue and organizational loyalty with psychological well being and job engagement (case Model of the relationship between virtue and organizational loyalty with psychological well-being and job engagement (case study: isfahan highschool teachers) banafsheh turkian fariba karimi 10.30486/jsrp.2019.549182. Open Access Article Abstract Page Full-Text 96 - The model of variables affecting brand love and commitment and its impact on brand loyalty, willingness to pay more and word of mouth in smart phone users hadi seyedfazli Vahidreza mirabi karim hamdi 10.30486/jsrp.2021.1920916.2814 Open Access Article Abstract Page Full-Text 97 - The Effect of Competitive Advantage Strategies on Customer Loyalty: Mediated role of Brand Identification and Brand Awareness (Case study: Parsian Insurance customers) Samira Falahatgar Mousa Rezvani Chamanzamin Mohammad Taleghani 10.30495/jsm.2021.1943132.1550 Open Access Article Abstract Page Full-Text 98 - Assessing the Out-Of-Home Advertising Model of Consumer Products (Case study of food industry in Fars province) Abdulaziz Shourangiz Hassan Biabani Mohammad Hossein Ranjbar 10.30495/jsm.2021.1943122.1549 Open Access Article Abstract Page Full-Text 99 - Unraveling the Link between Website Quality and Customer Trust, Satisfaction, and Loyalty: A Meta-analysis Fatemeh Sadat Enjavi Hosseini Ghasem Bakhshandeh Maryam Darvishi Open Access Article Abstract Page Full-Text 100 - Influence of Knowledge Management on the Customer Relationship Management with Meditative Role of Satisfaction and Customer Loyalty Ali Ghasemi-Kia Mohammad Mohebby Open Access Article Abstract Page Full-Text 101 - Evaluating and Recognizing the Effective Factors of Electronic Faithfulness in Companies Offering Electronic Services Using AHP Fuzzy Logic Mahmood Khorasany Kiasari Leila Abdullah Zadeh Ramhormozi Fatemeh Rahmani Open Access Article Abstract Page Full-Text 102 - The evaluation of the effect of social responsibility on learners' satisfaction and loyalty for providing a model (A case study of Sama schools of Islamic Azad University) Abbas Bagheri parastoo Godarzi Masoumeh Rabibi Open Access Article Abstract Page Full-Text 103 - Causal Model of the Relationship Between Work Ethic and Organizational Loyalty and the Mediating Role of Organizational Commitment of Principals of Midandawab Schools Ghive Joudy Shahabad Sadegh Maleki Avarsin Zarin Dneshvar Haris Open Access Article Abstract Page Full-Text 104 - Relationship between perceived organizational justice and organizational citizenship behaviors: mediating role of organizational loyalty Ali Mahdad عاطفه خوشنامی Open Access Article Abstract Page Full-Text 105 - The moderating role of open innovation in the impact of website appeale on customers' behavioral intentions Arezoo Hosseinzadeh Hamid Khodadad Hosseini Adel Azar Open Access Article Abstract Page Full-Text 106 - The effect of gamification on brand loyalty of educational institutions:A case study of Ghalamchi educational brand Ali Parvar Amir Rahimpour Open Access Article Abstract Page Full-Text 107 - The utilization of customer relationship management system for assessment of the level of customer loyalty and its impact on brand image (Case Study: Davan Sanaat Company in Shiraz) Mina Akhbariazad Mehrnaz Amiri davani Open Access Article Abstract Page Full-Text 108 - A Survey of the relationship between E-Service qualities and customer loyalty in Mellat Bank Syyad Mehdi Alvani Masoud Said Panah Open Access Article Abstract Page Full-Text 109 - Customer Relationship Satisfaction kaveh Ganjehe Hamid Khodadad Hosseini Fereshteh Mansouri Moayyed Open Access Article Abstract Page Full-Text 110 - A Study of Factors Affecting the Brand Equity of University (Case Study: Qazvin Islamic Azad University) Mahdi Ghasemi Mirzaei Morteza Mousakhani Open Access Article Abstract Page Full-Text 111 - Designing and testing a model for banks marketing social capital development with qualitative phenomenological approach and its role in customer loyalty Ali Mir Farshid Namamian Fakhredin Maroofi Naqdehi Alireza Moradi Open Access Article Abstract Page Full-Text 112 - Investigating the Impact of Social Responsiveness on Customer Loyalty by Mediating Satisfaction, Trust Mohsen Seidabadi Javad Mehrabi Open Access Article Abstract Page Full-Text 113 - Evaluation the effect of implementing clientele reverence plan in the loyalty level of bank customers Mohammad Taleghani Parvaneh Samouei Open Access Article Abstract Page Full-Text 114 - The Influence of Social Media on Brand Commitment and Brand Loyalty Mohammad Ali Abdolvand Elham Honarisharif Open Access Article Abstract Page Full-Text 115 - The Impact of Brand Image on Employee Loyalty Mirza Hassan Hosseini Vahid Reza Halvaeiha Saeed Ramazani Open Access Article Abstract Page Full-Text 116 - The effect of employees’ customer orientation and service orientation on service quality, satisfaction and loyalty of Hyperstar customers Sahar Ershad Nazanin Jarideh Ali Badizadeh Open Access Article Abstract Page Full-Text 117 - The Relation of Competitive Intelligence and Strategic Marketing Relationship with Karafarin Bank Customers’ Loyalty Bahman Ghiaszadeh Saeed Safarian Hamedani Fatemeh Taheri Fatemeh Taheri Open Access Article Abstract Page Full-Text 118 - explaining of organization loyalty based on human dignity with mediating self-steem.in East- Azerbaijan prisons Behnam Talebi Yousef Barzgari Sadegh Maleki 10.30495/jss.2023.1976748.1531 Open Access Article Abstract Page Full-Text 119 - Investigating the Effect of the Processing Capacity of Accounting Information Systems on the Organizational Performance of Bonab Shahin Steel Complex Ramin Hajijabbari Sohrab Yazdani Esmaeil Dadashi Khass Open Access Article Abstract Page Full-Text 120 - Examine the mediating role of Perceived quality in the impact of Quality relationship with the customer on customer loyalty in the hotel industry (Case Study: five star hotels Tabriz) jafar bahari Banafsheh Farahani Shahla Bahari Marjan Bazleh Hamed Bahari Open Access Article Abstract Page Full-Text 121 - Examining the structural relationships of destination image, perceived value, tourist satisfaction and loyalty (Case Study: Tabriz city) jafar bahari banafsheh farahani Shahla Bahari Marjan Bazleh Hamed Bahari Open Access Article Abstract Page Full-Text 122 - The effect of external service quality on customer’s loyalty in hotel’s industry supply chain (Case Study: Parsian Hotels) manizheh mollaei Ali Mohaghar Ezatollah Asgharizadeh Open Access Article Abstract Page Full-Text 123 - تأثیر ادراک مصرفکنندگان از کشور مبدا برند بر ارزش ویژهی برند محصولات عباسعلی کدیور Open Access Article Abstract Page Full-Text 124 - New Strategic View on Brand: The Effect of Congruity, Reliability and Attachment on Customer Loyalty mojtaba khansabbakh shahnaz nayebzadeh reihane sadat bakhshayesh Open Access Article Abstract Page Full-Text 125 - Investigating the effect of service quality and satisfaction on hotel customers' loyalty in Kurdistan province seyed mohammad mosavi jad reza shafei maryam sharifi haydar mohammadi Open Access Article Abstract Page Full-Text 126 - Evaluation of brand equity in the tourist destination From the perspective domestic tourists (Case Study: Tabriz city) jafar bahari banafsheh farahani Shahla Bahari Marjan Bazleh Hamed Bahari Open Access Article Abstract Page Full-Text 127 - Indicators of satisfaction and loyalty of incoming tourists to Sarein city in terms of attractions saeed rajaei mostali bighlo elhameh nematzadeh moslem ghasemi Open Access Article Abstract Page Full-Text 128 - The Effect of Culture on Brand Loyalty Mediated by the Role of Brand Performance and Brand Identity (A Case Study of Five-star Hotels in Mashhad) Amir Ghafourian Shagerdi Sepideh Shirvani Moghaddam Open Access Article Abstract Page Full-Text 129 - Examining the Factors Affecting the Particular Value of the Destination Brand for Health Tourism (A Case Study of Atieh Hospital in Hamedan) fg ghm mohammad azim khodayari Open Access Article Abstract Page Full-Text 130 - The Impact of Sensory Marketing on Customer Loyalty in The Iranian Clothing Brand Industry: With an Emphasis on the Sensory Marketing Mix Mohammad hadi Asgari mehran Fazeli Veisari Open Access Article Abstract Page Full-Text 131 - Meta-Analysis of the Relationship between Brand Equity and Loyalty of Iranian Athletes Kazem Mehri Mehrdad Rahimian Bahman Ghardashi Open Access Article Abstract Page Full-Text 132 - The impact of corporate reputation and service quality on customer loyalty صدیقه طوطیان شهرزاد طیاران امید درویش زاده 10.30495/jmemiau.2022.563233.1075 Open Access Article Abstract Page Full-Text 133 - Examining the impact of social responsibilities of the bank on employee performance and customer satisfaction and loyalty علی حمیدی زاده رسول ثانوی فرد مهسا اسدالله 10.30495/jmemiau.2022.576451.1140 Open Access Article Abstract Page Full-Text 134 - Analysis of factors affecting brand equity in rural tourism destinations (Case study: Qalat tourism target village in Shiraz) Ali Rahimi mohammad reza rezvani Mohammadamin Khorasani Open Access Article Abstract Page Full-Text 135 - The Study of the Relationship between the Quality of Social Services on Eigenvalue of Brand Name from the Perspective of the Consumer Society in Shirvan Hotel Industry Milad Raeisizadeh اصغر میرفردی آرمان حیدری Open Access Article Abstract Page Full-Text 136 - Presenting the model of organizational loyalty in the central organization of Islamic Azad University Siddiqa Tutian Isfahani mohsen faraji 10.30495/THR.1402.1037883 Open Access Article Abstract Page Full-Text 137 - The effect of sales force reputation on the dimensions of experiential value-added and customer behavior (Case study: Rossen Therapy Co.) Ali GHolipour soleimani Maryam Ghorbannejad Seyedeh Saeedeh Alamtalab Poshtiri Open Access Article Abstract Page Full-Text 138 - The Role of Participatory Online Redistribution Platforms to Buy Second-Hand Goods on Brand Loyalty (Case Study of Divar and Sheypoor Platforms in Iran) Ayeh Mirzaee Azandariani Kiumars Arya 10.30495/msds.2022.1955911.1046 Open Access Article Abstract Page Full-Text 139 - The Role of Service Revival in the Influence of Ethical Marketing on Attitudinal Loyalty Mohammad Javad Barati Mohammad Hadi Asgari 10.30495/msds.2023.1986468.1144 Open Access Article Abstract Page Full-Text 140 - Impending of brand equity aspects on creat customers satisfaction and loyalti Milad Farzin Majid Fani Marzieh Sadeghi Open Access Article Abstract Page Full-Text 141 - Design and presentation of brand personality marketing model to enhance customer loyalty reza begmoradi Alireza Rousta Esfandiar Doshmanziyari Open Access Article Abstract Page Full-Text 142 - Investigating the Factors Affecting the Use of Mobile Banking by Customers (Case Study: Data of Branches of National Bank of Mazandaran Province) Hooman Shababi Mahmoud Yahyazadehfar Maryam Ghiasabadi Farahani Arash Geran Orimi Open Access Article Abstract Page Full-Text 143 - The Effect Of Digital Marketing On Brand Loyalty With The Required Intermediary Role Of The Product (Case Study: Manizan Dairy Products Company, Kermanshah) seyed reza mousavi fard seyed reza hasani Open Access Article Abstract Page Full-Text 144 - Providing a model to identify factors affecting customer loyalty in the insurance industry (Case study: Pasargad Insurance, Mashhad) Fahimeh khajavidehshib Golnar Shojaei Baghini Open Access Article Abstract Page Full-Text 145 - Effect of customer experience on revisit intention to FMCG industries with consideration of loyalty, hedonic values and brand equity. faezeh mohammadi sina nematizadeh seyed abbas heydari hossein safarzadeh Open Access Article Abstract Page Full-Text 146 - Paradimic model of customer satisfaction in the bread industry setareh Nikian Ebrahim Albonaiemi Leila Andervazh Open Access Article Abstract Page Full-Text 147 - Measuring the Quality of Accounting Information in the Face of with Employer Loyalty with Approach PSO Algorithm Abstract عباس زکی زاده سینا خردیار فاضل محمدی نوده ایوب احمدی موسی آباد Open Access Article Abstract Page Full-Text 148 - Investigating the role of Social Responsibility, Service Quality, and Corporate Identity of Organizations and Customers on Customer Satisfaction and Loyalty (Case Study: Pasargad Bank) abdillah naami seyedeh shima eftekhari sinjani Aliakbar Shahri Mejarshin Open Access Article Abstract Page Full-Text 149 - The Relation between Customer-Orientation and Brand-equity(Case study: Anata Company) sahar kheyri Open Access Article Abstract Page Full-Text 150 - The Impact of Advertising on Brand Equity(Case Study: Chocolate Mamufacturing Companies of East Azerbaijan) roghayyeh khorrami hossein boodaghi Open Access Article Abstract Page Full-Text 151 - The Effect of Brand Evidence, Brand Attitude, Brand Hearsay on Brand Loyalty. 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Policy to Increase Customer Loyalty: A New Secret to Unlocking The Impact of Gamification on New Loyalty Programs (Case Study of Travel Agencies on Alborz Province) ٍEsmaeel Rostamzadeh Ganji nahid mahmudpur saeid mahammad zade Open Access Article Abstract Page Full-Text 162 - Identifying Factors Affecting Customer Loyalty of Sports Entertainment Service Companies Mahdi Zarif Hassan Fahim Hossein Peymanyzad Mohamadreza Esmaelzadeh 10.71865/jsports.2024.03031120612 Open Access Article Abstract Page Full-Text 163 - Investigating and analysis of the impact of service quality and trust on customer loyalty in e-commerce Alinaghi Rezaie سامان فروتنی Mohsen Katebi Jahromi علیرضا کاتبی جهرمی Open Access Article Abstract Page Full-Text 164 - Investigating the effect of online platform features(perceived ease of use, perceived usefulness and entertainment) on brand loyalty considering the mediating role of customer satisfaction (case study: Snap application users) Saeed Landaran Esfahani Hadi Nosuhi Dehnavi Open Access Article Abstract Page Full-Text 165 - 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