List of Articles customers

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  1 - Developing and validating a marketing model for private higher education institutions: an integrated study
  Roya Babaee Kasmaee Mohammd Ali Nadi
• Open Access Article
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  2 - Investigation the Effect of Brand Social Power Dimensions on Purchasing Decisions Based on Customers’ Subjective Readiness Levels
  K. Heidarzadeh S.M. Alvani K. Ghalandari
• Open Access Article
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  3 - Discovering and analyzing the types of customer hostility in Iran's automotive industry
  Aliasghar Poorteymoor soheila zarinjoy alvar Fereydoun Omidi
• Open Access Article
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  4 - The‏ Effects‏ of‏ Brand‏ Equity‏ on‏ Perceived‏ Value‏ and‏ the‏ Repurchase‏ Intention‏ in‏ Majid‏ Brand‏ Sports‏ Goods‏ Customers
  Mahboub Sheikhalizadeh Parisa Anguri
  10.30495/jism.2023.75564.1079
• Open Access Article
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  5 - Assessing the customer's satisfaction with the Service quality of Microfinance Institutions in Iran (Case Study: Shahed Microfinance Institution)
  Eslam Karimi Mojtaba Abbasi Ghadi
• Open Access Article
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  6 - A Comparison of the Customer Relationship Management Strategies of Nigerian Banks and Insurance Companies
  Ayodele Fagbemi Folake Olowokudejo
• Open Access Article
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  7 - Effect of failed service quality on customer loyalty in banking industry
  mehrnaz nejati ahmad rahchamani
• Open Access Article
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  8 - Media mix elements affecting service brand equity case study: bank sina
  Razieh Abedini ali farhangi
• Open Access Article
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  9 - Impact relationship marketing on customer loyalty (Case Study: saderat Bank of Mazandaran)
  asef karimi rezvan velayati shokouhi esmail shabani nejad
• Open Access Article
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  10 - Presentation of value-making model in the banking services industry (Case Study: National Bank of Fars Province)
  Seyyed Alireza Mosavi
• Open Access Article
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  11 - The Impact of external marketing capabilities and the mental involvement of customers on the company's performance with the mediating role of product innovation and flexible strategy
  Mostafa Hosseinzadeh shadan vahabzade hormoz mehrani
• Open Access Article
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  12 - The Effect of Customers’ Perception of Corporate Social Responsibility on Their Extra-Role Behaviors by Mediation of Brand Attachment and Moderation of Spirituality
  Azar Kafashpor Ghasem Eslami Saadat Mostafavi
  10.30495/jomm.2023.70968.1994
• Open Access Article
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  13 - Media Mix Elements Affecting Service Brand Equity (Case Study: Sina Bank)
  A. A. Farhangi R. Abedini
• Open Access Article
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  14 - A Study on the Critical Success Factors in Customers Relationship Management (Case Study: Saman Insurance Company)
  N. Tazari M. Bolourian Tehrani
• Open Access Article
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  15 - Investigation of the Effects of Hedonic Value and Utilitarian Value on General Attitude of Customers Evaluation of Shopping Mall (Case Study: Hyperstar)
  H. Soleymani
• Open Access Article
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  16 - Decision Support System (DSS) for Providing Physical Goods to Customers Order in Electronic Retailing
  A. Toloie Eshlaghy H. Eslami Nosratabadi,
• Open Access Article
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  17 - Scale Survey of Internal Marketing and Effect on Quality Development of Service in Afshar Hospital
  S. M. Younesifar A. Sanayeei A. Shahin
• Open Access Article
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  18 - Imposed Stipulations in the Contracts of Car Industry
  Mohamad Mostafa Doagooee Zeynab Mohamadi
• Open Access Article
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  19 - The Effect of Cultural Differences with Customers on the Service Provider's Adaptability Regarding the Moderating Role of Metacognitive Cultural Intelligence; an Experimental Approach
  Kambiz Heidarzadeh Hanzaee
  10.30495/jcm.2023.74121.1679
• Open Access Article
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  20 - a model with the dimensions of the effective factors and the results of bank quality relationship with company customers.
  hamidreza nemati Karim Hamdi seyed abbas heydari mohammad hasan behzadi
  10.30495/jisds.2007.21288
• Open Access Article
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  21 - Designing a Model with the Dimensions of Effective factors and Quality Results of the Bank's Relationship with Corporate Customers
  Hamidreza Ne'mati Karim Hamdi Seyed Abbas Heydari Mohammad Hassan Behzadi
• Open Access Article
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  22 - presentation of the quality results of the bank relationship with corporate customers (case study: bank bank)
  hamidreza nemati karim hamdi
• Open Access Article
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  23 - Designing a quality model of integrated marketing communications for specialized banks in Iran
  Hadi Kamarei vahidreza mirabi Esmaeil Hasanpour Ghoroghchi Farhad Hanifi
• Open Access Article
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  24 - Modeling Customers Credit Rating Based on Life Cycle and Financial Ratios: Approach of Discriminant Analysis
  abdolreza valiolahi vahidreza mirabi mohmmad hosein ranjbar
• Open Access Article
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  25 - Presenting a model identification and prioritize for customer preferences in selecting banks and do invest based on grounded theory method and structural equation modeling (case study: Iran’s banking industry)
  Maliheh Dorostkar Mohammad Hosein Ranjbar
• Open Access Article
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  26 - Investigate the Antecedents and Consequences of Brand Love with the Approach of Contrasting Social Media Marketing Activities and Customers’ Lived Experience (Study case: Alifard Company, Sanich Industrial Group)
  farinoosh lazar Reza Kiani
• Open Access Article
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  27 - Evaluation of customer satisfaction about Bank service quality
  A. R. Shahraki
• Open Access Article
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  28 - R Provide a conceptual framework for the formation of referral advertising in the context of social networks
  Mahsa Mosalla Vahidreza Mirabi Hasan Esmaeilpour
• Open Access Article
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  29 - Customer Behavior Analysis using Wild Horse Optimization Algorithm
  Raheleh Sharifi Mohammadreza Ramezanpour
  10.30486/mjtd.2023.1980070.1025
• Open Access Article
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  30 - Presenting the smart pattern of credit risk of the real banks’ customers using machine learning algorithm.
  Hojjat Tajik Ghodratollah Talebnia Hamid Reza Vakili Fard Faegh Ahmadi
  10.22034/amfa.2022.1950520.1689
• Open Access Article
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  31 - The Effect of Service Recovery on Customers’ Secondary Satisfaction in Banking Industry by Considering the Roles of Emotions
  Wala Mirani Kambiz Heydarzadeh Mohammad Bemani Moghadam
• Open Access Article
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  32 - Designing, Evaluating and Prioritizing Sepah Bank's Marketing Strategies in the Banking Industry
  Hoossein Adelkhani Farideh Haghshenas Kashani
  10.30495/jsm.2020.673648
• Open Access Article
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  33 - Prioritization of the Effective Factors in Service Quality and Customers Satisfaction Using Grey Relational Analysis (GRA) Method
  Seyyed Javad Iranban Somayeh Mohammadi
• Open Access Article
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  34 - Identifying the Factors Affecting the Perceived Benefits of Social Commerce For Female Online Retail Customers
  Monire Ghahreman Shahraki Soheila Zarinjoi Alvar Narges Ebrahimi
• Open Access Article
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  35 - Investigating the Factors Affecting the Innovation of Online Sales Websites with the Approach of Customer Health during the CORONA Period with a Qualitative and Quantitative Approach
  Mojtaba Nasiri Hosenali Vazifehdoost Mohammad ali Nasimi Hosein Didehkhani
• Open Access Article
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  36 - Permission marketing and Privacy Concerns: A case study of online service customers of companies in the agricultural sector of Rasht city
  Zahra Mohammadzadeh Emamverdikhan Alireza Farokhbakht Foumani Rahmat Ali Saberi Haghaegh
• Open Access Article
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  37 - Investigating the factors affecting customers' satisfaction with Pegah dairy products
  Fahimeh khosravani Azita Zand Behrooz Saraie Ali Ebrahimi
• Open Access Article
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  38 - A Data Mining Method for Satisfaction and Confidence of the Bank Customers
  Parisa  Allahverdizadeh Saeid Taghavi Afshord
• Open Access Article
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  39 - Evaluating the customers' satisfaction on the quality of services based on the clients' respect criteria Water and Wastewater Company of Mazandaran
  کیومرث Niyazazari A.GH Barimani تیمور Dadashi
• Open Access Article
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  40 - Evaluation and Ranking of Restaurants in Takestan County by Fuzzy TODIM Method Considering the Factors Affecting Customers' Satisfaction
  Kavian Rahmani Jalal Rezaeenour
• Open Access Article
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  41 - Prioritizing Customers’ Preferences of Iranian Domestic Flights Using Exploratory Factor Analysis and Confirmatory Factor Analysis
  Amin Salimian Noudushan Mozhde Rabbani Shahnaz Nayebzade
• Open Access Article
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  42 - Customer Social Interactions in Digital Media & its Impact on Discovering Corporate Entrepreneurship Opportunities
  Ali Ghavami Asghar Sarrafizadeh Ali Badizadeh Akbar Alem Tabriz
• Open Access Article
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  43 - Study affective variables in mobile customers churn
  Mehdy Kazami Roya HejaziNia
• Open Access Article
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  44 - The Relation of Competitive Intelligence and Strategic Marketing Relationship with Karafarin Bank Customers’ Loyalty
  Bahman Ghiaszadeh Saeed Safarian Hamedani Fatemeh Taheri Fatemeh Taheri
• Open Access Article
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  45 - The role of social media marketing activities in the development of customer equity
  Mani Arman Mohabbat Javidfar
• Open Access Article
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  46 - Explaining the effective factors on managing the public opinion of Bank Melli Iran customers
  Nader Akbari vand Nazanin Malekian Mohammad Soltanifar
  10.30495/jss.2022.1953417.1437
• Open Access Article
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  47 - The relationship between the Advertising media and brand equity from the Sports customer perspective in Tabriz
  Nasrin Alizadeh Pasdar Hamid Janani
• Open Access Article
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  48 - The Effect of Aggregated Impacts of Productivity Variables in Customer-contact Employees on Customers Perceived Service Quality (Case: Private Banks in Khuzestan Province)
  Nemat Allah Joola Mansour Samadi Rahim Chini pardaz
• Open Access Article
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  49 - A Study on the Effective Factors on the Labor Quality of the Temporary Markets on Holidays from the Customers Viewpoint
  Hussein Abolhassan Tanhaie Ali Reza Sanatkhah Shirin Shiri Aminloo
• Open Access Article
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  50 - Developing a Model For Evaluating the Factors affecting Customers Satisfaction in After-sale Services of Automobile Industry in Iran: Case Study of Saipa Company
  S. A. Heydariyeh M. Hemmati M. A. Razaghi
• Open Access Article
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  51 - The relationship between the store image and service quality perceived value and the customers purchase intention
  Reyhaneh khizab Mohammadreza Hosseini Zeynab Montazeri
• Open Access Article
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  52 - Investigating the Effects of Brand Experience, Brand Image, and Brand Trust on Brand Attachment and Purchase Intention" (Case study: iPhone Consumers in Iran)
  Zeinab olsadat Tabatabaei Yeganeh
• Open Access Article
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  53 - Role of emotional intelligence on Behavioral Intentions of Customers in Stores
  mohammad Hassanzadeh Mohammad Haghighi Ali Salehi
• Open Access Article
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  54 - Designing a Model Providing Services to Key Customers Based on RFM Model Using K-Means Clustering Method
  Ali Sorayaie Amir Yousefizad
• Open Access Article
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  55 - Park-Bazaars, Step in Urban Sustainable Development (Case Study: City of Langeroud)
  akbar motamedimehr abozar Motidoost
• Open Access Article
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  56 - طراحی الگوی تمایل به خرید محصولات ارگانیک مشتریان با تاکید بر رسانه های اجتماعی مبتنی بر رویکرد داده بنیاد
  شایان بصیر محمدرضا آزاده دل مریم اوشک سرایی
• Open Access Article
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  57 - Presenting a co-creation model of brand value with customers in the dairy industry with a future research approach
  hossein shakibi Seyyed Mahmoud shabgou Monsef Ali GHolipour soleimani
• Open Access Article
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  58 - Market segmentation of customers of public librariesbased on the loyalty to cluster analysis of k-mean (studying Lurestan, Fars and Khuzestan provinces)
  mariam keshvari ندا پورخلیل مرجان خجسته فر
• Open Access Article
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  59 - The Impact of Perceived Utility and Social Value on the Purchasing Behavior of Modiseh Online Retail Online Startup Customers
  نرگس مقبول کل تپه لیلا حامدی مجید ربیعی دولابی
• Open Access Article
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  60 - Consequences of word of mouth advertisement from the perspective of fitness clubs customers in Gonad Kavoos city
  وحید وظیفه‌خواه ده‌جبار ناصر بای
• Open Access Article
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  61 - Study of Impact Factors of Relationship Marketing in Loyalty Customers in Kerman Balan Agency
  B. Alishiri M.A.F. Bonabi H. Abdollahi
• Open Access Article
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  62 - Investigating the Relationship between Electronic Service Quality and Customer Confidence in Using Tourism Bank Online Services (Example: Tehran City)
  Aylin Khormali Mojtaba Moazzami Mina Faramarziplangar
• Open Access Article
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  63 - A Machine Learning Approach to Detect Energy Fraud in Smart Distribution Network
  Mahdi Emadaleslami Mahmoud-Reza Haghifam
  10.30495/ijsee.2021.683248
• Open Access Article
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  64 - The Use of Delphi-Fuzzy and Fuzzy-DEMATEL Approach to Identify and Evaluate Effective Factors on Credit Risk of Real Bank Melli Customers in Iran
  Masoud Rezaei Aghmashhadi Gholamreza Mahfoozi Farzad Rahimzadeh
• Open Access Article
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  65 - Application of Fuzzy Delphi Integrated Approach / Multiple Logistic Regression in Identifying and Assessing the Credit Risk of Real Bank Mellat Customers
  sirous Azizollahi Mahdi Madanchi Zaj ghasem Mohseni Mehrdad Hosseini Shakib
• Open Access Article
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  66 - Perishable Inventory Model with Retrial Demands, Negative Customers and Multiple Working Vacations
  Vijaya Laxmi Pikkala Soujanya M.L.
• Open Access Article
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  67 - The Effect of Marketing Mix to Attract Loyal Customer، s to Help Customer Relationship Management System (CRM) (Case study: Kosar Credit Financial Institution)
  Rasoul Salmasi Jafar Sadegh Feizi
• Open Access Article
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  68 - The Relationship between Religion with Literacy and Economic Behavior with the Mediating Role of Moral Attitudes Customers of Sports Stores
  Malihe Rasti Iman Safaei
• Open Access Article
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  69 - Customer response to amoral behavior of retailers (Case Study: Retailers in Tehran)
  vahid gholizadeh mohamad rahim esfidani Iman Ahmadi
• Open Access Article
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  70 - Providing a Strategy to Improve the Quality of Customer Services in the Supply Chain
  Alireza Agha gholizade sayar Mehdi Izadyar Reza Gharaeepour Fatemeh Eskandar
• Open Access Article
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  71 - The Application of Combined Fuzzy Clustering Model and Neural Networks to Measure Valuably of Bank Customers
  Raheleh Nasiri Sharifi Maryam Rastgarpour
• Open Access Article
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  72 - Evaluating the Relationship between Managers’ leadership Styles and Customer Satisfaction in Sport Clubs: The predictive role of personality attributes in the leadership styles of general managers
  hashm purrezaian zinat nikaeen ali zaeri
• Open Access Article
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  73 - The Developing a Structural Modeling of a Customer Loyalty in Sports Services Based on Relationship Marketing
  sajad moemeni gholamreza shabanibahar majid kiyani parvin mohammadi
• Open Access Article
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  74 - presenting a predictive model of default risk of corporate clients of mellat bank , qualitative approach ( strauss and corbin )
  Alireza Sephidpoushkhameneh yaghob pourkarim Rasoul  Baradaran Hassanzadeh Mahdi Zeynali
• Open Access Article
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  75 - Analysis of neuromarketing and its effect on the activity of brain waves of sports goods customers
  Abas Nghizadeh Baghi فرزاد نوبخت نسرین عزیزیان کهن Akbar مهدوی Alireza Esfandiyari
• Open Access Article
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  76 - Relationship between strategic orientation and loyal customers emphasizing marketing capability
  Mahdi Abdolazimi Heris hosseyn rahimi kalvar fatemeh  hosenzadeh jenagurd
• Open Access Article
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  77 - Investigating the effective variables of R&D (research and development) and providing executive solutions to improve the learning performance and innovation of the National Iranian Gas Company
  Tavakol Moharrami Alireza Irajpour Morteza Mosakhani
• Open Access Article
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  78 - Identifying Factors Affecting Customer Loyalty of Sports Entertainment Service Companies
  Mahdi Zarif Hassan Fahim Hossein Peymanyzad Mohamadreza Esmaelzadeh
  10.71865/jsports.2024.03031120612
• Open Access Article
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  79 - Determine of relationship between aesthetic dimensions and customer orientation of swimming pools in Golestan province
  reza rezaeeshirazi Abdolsamad babaei
• Open Access Article
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  80 - Investigating the Factors Affecting the Electronic Well-Being of Female Customers on Purchasing from Electronic Brand Store during pandemic crises
  Yazdan Shirmohammadi Morad Baradarn Esmail Nasiri Amene Kamali Sarvestani
  10.30495/jzvj.2024.31013.3903
• Open Access Article
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  81 - Presenting Culture – Orientation Model Based on Islamic Doctrine and Instruction in Education Organization of Iran
  آیسودا goldehan فریبا karimi M.A nadi عبدالرسول Hadian Shirazi