Assessing the customer's satisfaction with the Service quality of Microfinance Institutions in Iran (Case Study: Shahed Microfinance Institution)
Subject Areas : Business and Marketing
Eslam Karimi
1
,
Mojtaba Abbasi Ghadi
2
1 - Managing director at the Shahed microfinance institution, and Human resource management lecturer at Islamic Azad university central Tehran branch.
2 - Manager of Plan and Development at the Shahed Microfinance Institution, and Sociology lecturer at soore University
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