List of Articles

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  1 - The Impact of the Indigenous Model of Organizational Excellence (Designed) in Iranian Government Organizations
  Mohamad Taherirozbahani Reza Najafbigi seyed Mehdi Alvani Gholamreza Memarzadeh
  Abstract: The main objective of this research is to investigate the native model of organizational excellence in governmental organizations of Iran. The research is descriptive-correlative and purposeful, applied and fundamental, based on field and library research. The More

  Abstract: The main objective of this research is to investigate the native model of organizational excellence in governmental organizations of Iran. The research is descriptive-correlative and purposeful, applied and fundamental, based on field and library research. The statistical population of this study is the official staff of the Ministry of Industry, Mines and Trade (583 persons) and the sample is set at 234 people using the Morgan and Tacman tables. Sampling method in this research was simple random sampling and data on variables were collected through a researcher-made questionnaire (Cronbach's alpha = 988/0). Data were analyzed using software (Spss, Lisrel and PLS), and t-value, chi-square test, correlation coefficients, and least partial second power (PLS) method were used to answer the hypotheses. The results indicate that drives have a significant effect on the systems. Drivers have no significant effect on the results and the systems have a significant effect on the results. Manuscript profile
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  2 - Evaluating the application of power and coercion typologies in solving organizational complex problems
  Fatemeh Haghighat Mohammad Reza Mehragan Mohammad Abooyee Ardakan Hossien Safari
  The main purpose of this paper is identifying the typologies of power and coercion in organizations and evaluating their effects on solving complex problems. In this article, the typologies of coercion in the leadership style of managers and the dominant discursive syst More

  The main purpose of this paper is identifying the typologies of power and coercion in organizations and evaluating their effects on solving complex problems. In this article, the typologies of coercion in the leadership style of managers and the dominant discursive system in organizations are presented using tools such as the researcher's experience and intuition and also the literature review. In order to confirm these typologies, the views of relevant specialists have been used, which resulted in the confirmation of these typologies by them. In addition, in the next section, we have addressed the kind of leadership style commonly used to solve complex problems and the individuals helping to solve complex problems. In this regard, semi-structured interviews have been conducted with 14 managers in Iranian public organizations. Then, using the content analysis method, the questions of interviews have been analyzed. The results of this section also showed that the common leadership style of most managers in solving the organizational complex problems is interactive style. However, they may use different styles to solve different issues or problems. It was also found that managers often use the help of various people inside and outside the organization to solve organizational problems which these people are also introduced. Manuscript profile
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  3 - Designing and Evaluating of the Organizational Happiness Pattern of Professors of Islamic Azad University of Tehran Branches (Combined Study)
  Mersedeh Adabi Ali Hajiha Abbas Khorshidi
  The purpose of this study was to develop a conceptual model of organizational happiness for faculty members of Islamic Azad University in Tehran Branches with the exploratory mixed approach in both qualitatively and quantitatively. In the qualitative part, grounded data More

  The purpose of this study was to develop a conceptual model of organizational happiness for faculty members of Islamic Azad University in Tehran Branches with the exploratory mixed approach in both qualitatively and quantitatively. In the qualitative part, grounded data theory and in-depth interview were used as the main data collection tools and theoretical sampling strategy as the purposeful sampling method.The results of coding (open, axial, and selective) were 19 general categories and 116 concepts. The category of "Occupational attitude" was chosen as the central category. The results were placed in a paradigmatic model including organizational happiness model deployment strategies, environmental conditions Intervener, contextual characteristics, Causal conditions, main phenomena, and outcomes. In the quantitative phase, a questionnaire was developed based on the qualitative phase findings. After evaluating the content, Construct, Convergent and Divergent validity and reliability of the instrument, the questionnaire was distributed among 380 faculty members of Tehran Azad University. Structural equation modeling was used to investigate the research model that the results showed the validity of the model extracted from the qualitative part of the research based on real data. Manuscript profile
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  4 - The Organizational Resilience Role in Business Model Innovation in Iran Business Environment
  Reza Manouchehri Rad Hessam ZandHessami Ali Davari Morteza Mousakhani
  Organizational resilience (OR) as an organizational behavior, it redirects the organization to use opportunities and innovation for answering crisis and challenges, with the results improvement and coherence of the performance. Since the resilience creates framework tha More

  Organizational resilience (OR) as an organizational behavior, it redirects the organization to use opportunities and innovation for answering crisis and challenges, with the results improvement and coherence of the performance. Since the resilience creates framework that shape the business model innovation (BMI), the current study has tried to answer the question: “How to increase the overall level of OR that shape BMI?” This research is applied in terms of purpose. The research method has used the qualitative grounded theory (Glaisarian approach) with deep targeted interviews. The results of 12 interviews (10 established entrepreneur’s, who have had resilient experience in their work & 2 entrepreneurship researchers, who have had business mentorship experience) have shown proactive pattern is selected by the interaction of three resilience stream (Cognitive Resilience, Affective-Value Resilience & Behavior Resilience) in IRAN’s business environment. In This pattern, access to success is innovation & organizational transformation in the form of BMI. Finally, it is recommended that policy makers reform BMI rebuilding and recreation by choosing the appropriate pattern of OR. Manuscript profile
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  5 - The Effect of Strategic Human Resources Management Models on Empowerment of Employees of Iranian Public Organizations
  Asadolah Karimi shahabi Seywd mehdi Alvani
  The main purpose of this study was to investigate the effect of SHRM models on empowerment of employees Governmental Organizations of Iran. In this regard, after studying the theoretical foundations and research background, the conceptual and operational model of the re More

  The main purpose of this study was to investigate the effect of SHRM models on empowerment of employees Governmental Organizations of Iran. In this regard, after studying the theoretical foundations and research background, the conceptual and operational model of the research was determined. In order to collect data, a questionnaire was arranged in 19 questions. In the setting of questionnaires, the views of a number of academic and organizational experts were used. Cronbach's alpha test was used to measure the validity of the questionnaire. The questionnaire was distributed to a sample of 50 people. The analysis of the data of the questionnaire with Excel software and FVIKOR method showed that the effect of each SHRM models on the empowerment of the employees of governmental organizations of Iran was 51% High- performance management model, 33% High- Commitment management model and 16% High- involvement management model. Also, the results showed that performance management, one of the dimensions of the high-performance management model, has the most impact on empowerment of employees. Manuscript profile
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  6 - Evaluation and Ranking of Restaurants in Takestan County by Fuzzy TODIM Method Considering the Factors Affecting Customers' Satisfaction
  Kavian Rahmani Jalal Rezaeenour
  One of the important sectors of the tourism industry is the restaurant industry and the satisfactory experience of tourists from meals at tourist destination restaurants has a great influence on their overall satisfaction from the tourist place. The goal of the present More

  One of the important sectors of the tourism industry is the restaurant industry and the satisfactory experience of tourists from meals at tourist destination restaurants has a great influence on their overall satisfaction from the tourist place. The goal of the present study is to identify the factors affecting customers' satisfaction in the restaurant industry and evaluating and ranking of the restaurants according to the factors that have been carried out in five major restaurants in Takestan county. A questionnaire was used to collect information about the importance of each factor and also the level of customers' satisfaction. The weight of each factor was determined by Friedman test and then five recommended restaurants were rated by a fuzzy TODIM method which is a multi-criteria decision-making method based on prospect theory. The results of Friedman test showed that the freshness of food, the cleanliness of the restaurant environment, the healthy food and the appropriate price of food have the greatest effect on customers' satisfaction respectively. Good behavior of staff and health of food are among the strengths of restaurants and the lack of Takestan's local food the menu and the lack of a website are part of their weaknesses and should be more noticed by the restaurant managers. According to ranking results, Takhti, Shani, Baghdadi, Sahar and Ashpazbashi Restaurants ranked first to fifth respectively. Manuscript profile
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  7 - the Antecedent of stable and temporary Iranian consumer Animosity toward Arabic Countries and their impact on product judgment and willing to buy the foreign product
  Aseye safardous Mohammad Rahim Ramezanian
  Consumer Animosity has been presented as a useful concept for understanding the reaction to foreign products in the marketing literature. This study examines the impact of social characteristics such as dogmatism, patriotism, and conservatism on the animosity among Iran More

  Consumer Animosity has been presented as a useful concept for understanding the reaction to foreign products in the marketing literature. This study examines the impact of social characteristics such as dogmatism, patriotism, and conservatism on the animosity among Iranian consumers as well as its implications for products attributed to Arab countries. unlike most previous studies, The choice of relations between Iran and Arabs because of the existence of tense historical relations and current economic and political conflicts, has led to both stable and temporary animosity can be examined in a model. The statistical population is Iranian consumers, among whom a random sample of 417 in Isfahan was selected. Questionnaires were used to collect information. hypotheses have been investigated by using the structural equation method. The results indicate that although the animosity of Iranian consumers does not affect their judgment on the quality of Arabic products, they can reduce their willingness to buy. Also, hostility caused by current events affects consumer purchasing behavior more than the hostility of historical conflicts. dogmatism, conservatism, and patriotism are also confirmed as antecedents for both the stable and temporary animosity of Iranian consumers. Based on these results we made several suggestions. Manuscript profile
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  8 - The study of the effect of ethical motivation components on the satisfaction of purchasing apparel consumers in Ilam city
  Haedar Abbaspour Yasan Allah PourAshraf QasemAli Shiri Jafar Abbaspour
  One of the issues that today has become an attractive and challenging topic in the field of consumer behavior is the issue of ethical use, The reason for this is that, despite the cost of being ethical behavior, Research has shown that behavioral ethics leads to the fin More

  One of the issues that today has become an attractive and challenging topic in the field of consumer behavior is the issue of ethical use, The reason for this is that, despite the cost of being ethical behavior, Research has shown that behavioral ethics leads to the final satisfaction of consumers with the purchase and consumption of goods and services. In the present study, the effect of the relationship between ethical motivation incentives on the satisfaction of purchasing apparel consumers in Ilam city has been investigated. The survey method is applied in terms of its purpose, the statistical population of all the clothing consumers of the city is ilam. Using Morgan table, a sample of 235 people from the community was selected by random sampling. The data gathering tool was a researcher-made questionnaire whose validity was confirmed by the experts and the reliability of all the variables was confirmed using Cronbach's alpha coefficient. Lisrel 8.8 and SPSS 21 software were used to analyze the data. The research findings showed that the motives of ethical consumption were effective on purchasing satisfaction. Manuscript profile
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  9 - An investigation of the connection between innovation culture and market performance considering product innovation and marketing
  somayeh safaei anaraki Mohamadreza Dalvi
  Innovation is becoming a key component of policy making which is the motive of new economy and also converts the ideas and knowledge into products and services. The concept of innovation in marketing enables us to identify the customers’ demands along with the cha More

  Innovation is becoming a key component of policy making which is the motive of new economy and also converts the ideas and knowledge into products and services. The concept of innovation in marketing enables us to identify the customers’ demands along with the changes of technology and meet their needs. In terms of data collection, this research is study of the relationship between innovation culture and market performance by considering prouduct innovation and marketingand a survey descriptive one of field type, and in terms of purpose, it is an applied one. In terms of the relationship between the variables, this research is a correlation one in which library studies and questionnaires are used for data collection. The research population consists of three levels of managers of Pegah dairy industries company of Isfahan and Bazargostar Pegah of district four. Sample size was determined by census. The professors’ opinions were asked to test the validity of the questionnaire. Reliability of the questionnaire was obtained as 93% by Cronbach’s alpha that suggests the high reliability and validity of the questionnaire. The performed studies were statistically analyzed by inferential methods and the hypotheses were tested by SPSS 22 software and all hypotheses have been confirmed. It is suggested for the companies to strengthen their performance through supporting creativities, innovations, and marketing innovation in forming the products and services, new processes, and new markets. Also, the thought “we are the best” should changed to the thought “we should always remain the best”. Manuscript profile
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  10 - Prioritizing Customers’ Preferences of Iranian Domestic Flights Using Exploratory Factor Analysis and Confirmatory Factor Analysis
  Amin Salimian Noudushan Mozhde Rabbani Shahnaz Nayebzade
  The purpose of this study is to prioritize the preferences of domestic flights customers through exploratory and confirmatory factor analysis. This research is practical in terms of its purpose and according to its nature, the applied method is descriptive-survey. The s More

  The purpose of this study is to prioritize the preferences of domestic flights customers through exploratory and confirmatory factor analysis. This research is practical in terms of its purpose and according to its nature, the applied method is descriptive-survey. The statistical population of that are customers of domestic flights of Islamic Republic of Iran airlines. The research sample consisted of 145 people who were selected by simple random sampling method. To collect data, a standard questionnaire was developed using the 5 options Likert range. Validity of the questionnaire was confirmed through content validity and its reliability was confirmed by the Cronbach's alpha coefficient, which is 0.910. Using exploratory factor analysis using SPSS software, 29 variables that affect the preferences of domestic airline clients were grouped into 7 factors and then they were prioritized by confirmatory factor analysis in LISREL software. The results of this study showed that safety factor has the most impact on the customers' preferences and hobby aspect has the least impact on customer preferences. Manuscript profile
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  11 - Review compliance based on the value of the sales process in the relations between the seller and the buyer with respect to the orientation knowledge dealer in B2B companies focused on the Iran Transfo co.
  Narges Alavi Amir Najafi
  This study sought to examine the relationship marketing literature, knowledge and institutional memory of the customer's shopping lightbox to clarify how value-based relationships and how to adapt to the process of selling seller buyer buy business in the commercial mar More

  This study sought to examine the relationship marketing literature, knowledge and institutional memory of the customer's shopping lightbox to clarify how value-based relationships and how to adapt to the process of selling seller buyer buy business in the commercial marketplace so that he can explain the policy process strategic and value-based selling to both sides express respect for the organization. This research is descriptive method with a literature review, empirical data through interviews with managers and experts in sales and marketing of transformers as a salesman and a customer of the company as seller using data collected at the end of review literature and the findings from interviews, strategic sales process and how to adapt it to the buyer was investigated and how the role of knowledge and relationships in the database and customer's shopping cart in compliance carefully studied and was used to validate models . The results presented suggest ways to improve and sustain relations between seller and buyer, and how to adapt based on the value for both partners and make it clear value. Manuscript profile
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  12 - The impact of cultural diversity on a reluctance to buy foreign goods
  Ahmad Rahchamani Zeinab Goodarzi
  Today consumption has become one of the most basic concepts of modern society, so that it can be regarded as social phenomena that meet the multiple needs of individuals. Organizations will not be able to take appropriate action to meet the consumer's needs and needs wi More

  Today consumption has become one of the most basic concepts of modern society, so that it can be regarded as social phenomena that meet the multiple needs of individuals. Organizations will not be able to take appropriate action to meet the consumer's needs and needs without knowing how consumers behave and understanding them correctly. Consumers and consumers have come to know about economics and today legal language reforms are considered. The purpose of this research is to examine the impact of cultural diversity on reluctance to buy foreign products. Due to the nature of the research and the subject matter in the present research and according to the research objectives, the statistical society in this research includes all experts, professors and students from universities in Iran and abroad. Based on the sample size formula, the sample size is 384 people. Of these, 1200 questionnaires were sent internally and 1200 questionnaires were sent to professors and students from overseas universities by email. Out of 1200 internal questionnaires, 392 questionnaires were returned and 1200 out of 1200 questionnaires were returned to 390 questionnaires. The response rate is equal to the ratio of the number of questionnaires distributed to the number of returned questionnaires, which is 392 for internal questionnaires and 390 for external questionnaires.After analyzing the data using the PLS software, it was concluded that cultural diversity has a significant effect on reluctance to buy foreign products. Keywords: cultural diversity, reluctance to buy, foreign products. Manuscript profile
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  13 - Quality Management Approaches and their impact on firms’ financial performance (The Case of EFQM)
  Seyyedeh Leyla Samadi AliReza ErajPour
  At the national level, attention to quality and efforts to its constant improvement, play the major role in economic development and neglecting these leads to the loss of domestic production and will increase imports. The model of excellence is a tool to reflect a compr More

  At the national level, attention to quality and efforts to its constant improvement, play the major role in economic development and neglecting these leads to the loss of domestic production and will increase imports. The model of excellence is a tool to reflect a comprehensive image of the organization. These models validate the performance of firms in implementing improvement programs at different period of times and also they are utilized as a driver for organizations and businesses for excellence, growth and earning money. The aim of this study is investigating the effect of the quality management on the Financial Performance Efficiency of companies and the impact of the equipment on the productivity improvements and labor and capital efficiency during the periods before EFQM certification and after that for the period of 1390 to 1393 through semi-longitudinal and cross-sectional data and the Wilcoxon test was used. Results indicate there is not any significant difference among financial variables ROA, ROS and VADLAB on financial performance and as a result, hypothesis based on the impact of EFQM Model on financial performance is rejected. It means the companies have failed in improving their financial performance and only the result of the test of third hypothesis of financial efficiency variable on financial performance has been significant CAPLAB. Manuscript profile
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  14 - The Effect of Emotional Intelligence on Job Satisfaction through Organizational Agility with Structural Equation Model
  Ali Najafvand Darikvandi Ali Pakdel Mohamadreza JaberAnsari
  The organizations for remaining competitive should adapt themselves with unstable condition and global evolution and so-called become agile. The objective of this study is to identify the effect of organizational agility as a mediator on the relationship between emotion More

  The organizations for remaining competitive should adapt themselves with unstable condition and global evolution and so-called become agile. The objective of this study is to identify the effect of organizational agility as a mediator on the relationship between emotional intelligence and employee job satisfaction. Considering the practicality of the research results the method used in this study is practical and descriptive-survey research. The study population are 360 employees who were working in Khuzestan province's department (Main Office) of education. According to Morgan table a sample size was 186 employees were selected from department of educations as the respondents for this study. Data were gathered using questionnaires and was used simple random sampling technique. Research instrument comprise standard questionnaire which it is validity was confirmed by content validity and reliability was confirmed by Cronbach's alpha. In this study, for hypotheses test and data analyzed, used the Structural Equation Modelling (SEM) and AMOS 22 software. The result of present study indicated that 95% of emotional intelligence has a positive effect on job satisfaction of personnel of Khuzestan province's department (Main Office) of Education. Results of the study revealed that there is an influence of emotional intelligence on job satisfaction. On the other hand, the findings of the study indicated that organizational agility plays a significant role as a mediator on the relationship between emotional intelligence and job satisfaction. Manuscript profile
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  15 - The Relationship Between Financial Capabilities on bankruptcy risk companies Listed in Tehran Stock Exchange
  Asgar Pakmaram Diba Raeisi
  The aim of this study is to assess the ability of the financial capabilities relationship on bankruptcy risk of companies listed in the Tehran Stock Exchange. In this study, to assess the financial capabilities, the rate of return on assets, return on equity and the com More

  The aim of this study is to assess the ability of the financial capabilities relationship on bankruptcy risk of companies listed in the Tehran Stock Exchange. In this study, to assess the financial capabilities, the rate of return on assets, return on equity and the company's liquidity standards used .The study also used Zmijewski bankruptcy risk measuring model. In terms of purpose is applicative and in terms of Methodology is correlation from causal after occurrence. Study population are Listed companies in Tehran stock exchange, which using removes systematic sampling, 181companies during 8 years (total1448year-CO) were located in the samples of this study. The period of research included 2006 to 2013. To test formulated hypotheses binary legit regression used. The results show return on assets, return on equity and current ratio and statistically significant negative relation on the risk of bankruptcy. The results also show that the company's size and financial leverage was positive and significant relation on the risk of bankruptcy. Manuscript profile
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  16 - Surveying the Relationship between Strategic Thinking and Workplace Harassment
  Narges Mohebahari Payam Makvandi
  The purpose of this research was to study the relationship between strategic thinking and workplace harassment in Shahid Tondgooyan Petrochemical Company through structural equation modeling. The statistical population of this research included 141 managers of Shahid To More

  The purpose of this research was to study the relationship between strategic thinking and workplace harassment in Shahid Tondgooyan Petrochemical Company through structural equation modeling. The statistical population of this research included 141 managers of Shahid Tondgooyan petrochemical company, from whom 103 persons were selected through Cochran Formula. The sample of this research responded two standard questionnaires. Strategic thinking and its elements (based on Pisapia's model) are considered as independent variables and Workplace harassment and its elements (based on Leyman's model) are considered as dependent variables. Findings indicated that the relationship between strategic thinking and workplace harassment was negative and significant. Moreover, the analysis results revealed that: the element of systems thinking has effect on behavior threatening physical health and occupational situation; the relationship between reflecting and behavior threatening social contacts and physical health is significant; also, reframing has effect on behavior threatening communication, social contacts, personal reputation, and occupational situation. Manuscript profile
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  17 - A model to determine the factors affecting satisfaction employees in e-learning systems
  Batool zareie Nima jafari navimipour
  The technology has embraced the innovative learning methodologies. New interactive media is in use now for delivering educational information. E-learning has taken the place of traditional face-to-face educational environment. E-learning is a process by which people can More

  The technology has embraced the innovative learning methodologies. New interactive media is in use now for delivering educational information. E-learning has taken the place of traditional face-to-face educational environment. E-learning is a process by which people can gain new skills or knowledge and improve their performance. Though, this new learning paradigm is very attractive approach for both learners and instructor; the growth of web-based learning media is very low. Also, e-learning is a key activity for the success of institutions. The satisfaction of the learner is inevitable for successful implementation of web-based educational environment. This paper is showing the factors which are playing influential role towards employees learning satisfaction. The statistical population in this study is considered the technological development center of pharmaceutical products and medical equipment Tabriz University of Medical Sciences. The data analysis was performed using SPSS 22 software and SMART PLS 2.0. The results of show the technology, content education, motivation, and attitude are the factors that influence employee’s satisfaction towards e-learning. Administration is suggested to consider these factors for successful virtual education implementation. Manuscript profile
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  18 - The Effect of Organizational Citizenship Behavior on Workforce Agility
  khadijeh Ahmadi gherache Hosein Sayadi Toranlo Zeynab Bakhtiyari Farahnaz Ahang
  Agility is a new model that enables the organization to respond to unexpected changes.Organizations should have agile employees to achieve agility. Therefore, it is important to pay attention to behaviors that affect the agility of the workforce. the researchers are goi More

  Agility is a new model that enables the organization to respond to unexpected changes.Organizations should have agile employees to achieve agility. Therefore, it is important to pay attention to behaviors that affect the agility of the workforce. the researchers are going to examine the effect of organizational citizenship behavior on the agility of the workforce. he statistical population of the study was 400 employees in Rafsanjan University of Medical Sciences. According to Morgan's table, the sample size was 196 people. 200 questionnaires were distributed randomly among the staff and 166 questionnaires were collected. This research based on its purpose is applied research and in terms of data collection method, a descriptive survey is a survey. To assess organizational citizenship behavior, the questionnaire of Pendikov et al. (1990) was used and to measure the agility of the workforce, using the standard questionnaire of Go & et al. 2002. Cronbach's alpha test was used to calculate their reliability that obtained result for the citizenship behavior questionnaire was 0.732 and for the agility of the staffs it was 0.960. In order to analyze the data, inferential statistics method and SPSS and Amos software was used. The results of research model showed that organizational citizenship behavior in workforce agility had a significant and positive effect of 0.6. Manuscript profile
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  19 - "compilation the export strategies for the industrial clusters of dried fruits with an emphasis on raisin product"
  Sohrab Rahmani Hassan Esmailpour Abdallah Naami
  This research aims at determining the export strategies of production management, processing and madried fruits export clusters with a focus on raisin production. Thererketing of fore, a strategic factors analysis approach was used to identify the strengths, weaknesses, More

  This research aims at determining the export strategies of production management, processing and madried fruits export clusters with a focus on raisin production. Thererketing of fore, a strategic factors analysis approach was used to identify the strengths, weaknesses, opportunities and threats of the raisin market in the manufacturing and processing sector in the form of a marketing mix. The data needed was collected by conducting interviews with 10 experts of the Ministry of Commerce, Chamber of Commerce, Ministry of Agriculture and Exporters of Raisins. The specialized questionnaires were completed by managers and experts of the companies producing and exporting raisins in Qazvin and Tehran. According to the results of the internal factors matrix, in the mix of processing, product, physical evidence and position, strengths overcome weaknesses, and the results of the external factors matrix indicated that opportunities overcome threats. The results obtained from the matrix approach to status quo analysis suggested the diversity and competitiveness of marketing mix strategies. Thus, quality promotion of derivative products, the periodic use of areas of grape cultivation and raisin processing are recommended for maintenance and improvement of the soil, the emphasis on farm productivity and the development of conversion and complementary industries in the major areas of grape cultivation... Manuscript profile
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  20 - Barriers performance-related pay(PRP) in public organizations of Iran
  Mohamad Mobini Samane Ahmadi
  The aim of this study was to identify barriers to performance-based pay in public organizations of Iran. This study is a qualitative study that is performed using grounded theory approach. Statistical population included faculty members of university and specialists in More

  The aim of this study was to identify barriers to performance-based pay in public organizations of Iran. This study is a qualitative study that is performed using grounded theory approach. Statistical population included faculty members of university and specialists in human resources that were selected by snowball method. The research was conducted based on reports of twelve countries on implementation of performance-based pay scheme, as one of the richest sources available to identify barriers to performance-based pay. 93 items were identified that during the Delphi process after removing 6 items with low CVR, 40 items, 24 components, 5 main aspects through integration of classification by Robbins (individual, group and organizational) and Mirzaee ( structure, content, environmental) were identified including: individual, group, organizational, content, and environmental. Based on grounded theory approach, data analysis was done in three stages of open coding, axial coding and selective coding; and underlying variables, effective factors, preventive factors, outcomes of payment based on performance were identified. Manuscript profile
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  21 - Evaluating the quality of electronic services and electronic loyalty and the impact of moderators on online shopping
  Mohsen Zare Ghavaghi Mohsen Firoozbakht Mohammad Kazem Sayyadi
  The present study aims to assess the quality of electronic services and loyalty in online purchases and the effect moderators on electronic customers' satisfaction and trust. The research was questionnaire with Likert scale. In order to validate questionnaires, we refer More

  The present study aims to assess the quality of electronic services and loyalty in online purchases and the effect moderators on electronic customers' satisfaction and trust. The research was questionnaire with Likert scale. In order to validate questionnaires, we referred to scholars of online purchase. SPSS 22 and Smart PLS software were used to analyze data. Results suggest that online shops had a positive effect on electronic trust and satisfaction. Electronic trust and satisfaction influenced on behavioral loyalty while electronic trust affected on attitude loyalty positively. After examining the effect of moderators on electronic trust and satisfaction, it was found out that electronic service quality had no relation with behavioral and attitude loyalty. In addition, our hypothesis on the role of electronic trust moderators in customers' behavioral loyalty was rejected. The relation between electronic trust and electronic service quality moderated online customers' attitude loyalty. The relation between the moderating role of electronic satisfaction and trust constructs showed that electronic service had a significant influence on behavioral loyalty. Customer attitude influenced electronic satisfaction and trust meaningfully. Manuscript profile
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  22 - Integrated model for supply, production and distribution the products in the lean supply chain and solving it with genetic and frog leaping algorithms
  morteza jabale Hossein Ali Hassan pour
  Supply chains express the sequence of steps related to the production process, from procurement of raw materials to deliver final products to the customer market. In this research, an integrated mathematical model is used for planning, supply, production and distributio More

  Supply chains express the sequence of steps related to the production process, from procurement of raw materials to deliver final products to the customer market. In this research, an integrated mathematical model is used for planning, supply, production and distribution of the products in a lean supply chain network. The proposed model regarding the inventory holding level of products and making contract, reduces the total cost of the supply chain. The desired supply chain has several raw materials and products, with four layers of suppliers, manufacturers, distributors and customers in several periods. The proposed model, plan for making contracts for suppliers and manufacturers and show in which periods they should make contracts. The GAMS program is used for mathematical model validation. Then, two meta-heuristics algorithms including genetic algorithm and Frog leaping algorithm is proposed and Meta-heuristics algorithms and GAMS`s results are Compared to validate proposed algorithms. In the End using sensitivity analysis, model`s behavior for changing primal parameters of the problem is Analyzed. Manuscript profile
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  23 - A fuzzy hybrid approach for supplier selection and order allocation
  Reyhaneh Hajati Majid Nojavan Davood Mohammaditabar
  In this paper, a new hybrid approach in supplier selection and order allocation is proposed. At the first step, the supplier evaluating criteria and sub-criteria are determined and their relationships and degrees of importance are specified via the fuzzy ANP-DEMATEL met More

  In this paper, a new hybrid approach in supplier selection and order allocation is proposed. At the first step, the supplier evaluating criteria and sub-criteria are determined and their relationships and degrees of importance are specified via the fuzzy ANP-DEMATEL method. Afterwards, regarding the high variety of purchasing items, they are categorized into four groups by the Fuzzy Inference system (Kraljik model) and suppliers in each group are ranked using the Fuzzy WASPAS method. The next step is to determine the order allocation of items in a multi-product, multi-period, multi-supplier mixed integer programming model with three objectives of minimizing the cost, maximizing total utility of the purchasing process and minimizing changes of selected suppliers as a new objective function. Finally, the LP metric method is applied to solve the proposed multi-objective model, and Pareto solutions of the problem are determined by changing the coefficients of the objectives in this method. The proposed approach is used for suppliers evaluation and order allocation in a chemical company with a high number of purchasing items and suppliers. The accuracy of results is confirmed by experts. Regarding the comprehensiveness of the proposed approach, its application increases the accuracy of suppliers evaluation and order allocation, and therefore its utilization in organizations is recommended. Manuscript profile
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  24 - On the meaning of entrepreneurship:Phenomenological Study of Entrepreneurship in Iran
  Hasan Boudlaie Maryam Ahoupay
  There is currently no consensus on the nature of entrepreneurship. Present phenomenological research has been devoted to exploring the life experiences of entrepreneurs in order to draw the definition and subject of entrepreneurship research. The research process includ More

  There is currently no consensus on the nature of entrepreneurship. Present phenomenological research has been devoted to exploring the life experiences of entrepreneurs in order to draw the definition and subject of entrepreneurship research. The research process included the development of interview questions based on an overview of theoretical foundations, the selection of contributors, face-to-face interviews with entrepreneurs. Researchers will compare each set of entrepreneurial data with other entrepreneurs to create conceptual classes. Sampling was completed at the time of the emergence of the main classes and theoretical saturation, and the sequence and sequencing of the classes began to create the emerging emerging character of the emerging definition. Based on the findings of research, the entrepreneur as the human factor of the entrepreneurial phenomenon sets out the set of actions, activities and behaviors (actions) for a specific purpose and result (activities and outcomes of the activity) based on factors such as individual competencies and entrepreneurial spirit, organizational factors And environments (entrepreneurship enablers) within a specific framework or for the formation of a new framework and pursuit of economic or social values . In response to the need for convergence in entrepreneurship research, this article outlines the prospect of directing future research. First, there is a distinction between definitions and the need for a distinction between entrepreneurship and small businesses. Then, the necessity of classifying entrepreneurship definitions is inevitable, and finally, there is a consensus on the issues that need to be identified to facilitate unity in research in this field Manuscript profile
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  25 - Exploratory Factor Detection Challenges Questionnaire information management systems
  Seyed mohamad hosein Hoseini ravesh Mahsa Nakhaei moghadam
  The purpose of this study was to investigate the exploration structure of barriers to implementation of management information systems in sport and youth departments. The research method is descriptive and exploratory. The data of this research were gathered from 156 se More

  The purpose of this study was to investigate the exploration structure of barriers to implementation of management information systems in sport and youth departments. The research method is descriptive and exploratory. The data of this research were gathered from 156 senior and middle managers and employees of the Information Technology sector and experts from the General Directorate of Sports and Youth Organization of Khorasan Razavi Province and the subsidiary cities. Data collection tool was a researcher-made questionnaire with 49 questions. In analyzing the data and presenting the findings, exploratory factor analysis method has been used to categorize and explain the obstacles and to explore the underlying structures. After collecting and analyzing the exploratory factor of the questionnaires, the minimum factor burden accepted for each variable was 0.3. Therefore, from 80 questions of the questionnaire, 31 questions were removed due to factor load less than 0.3 and 49 remaining questions of the class The questionnaire was subjected to a questionnaire using Cronbach's alpha of 0.83 which indicates that the questionnaire is appropriate. It was also found that both the entire questionnaire and all of the sub-tests have a high reliability coefficient. The results showed that this questionnaire can be used as a valid tool for measuring the establishment of management information systems in sports organizations. Manuscript profile
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  26 - Investigating the Effectiveness Constructs on Digital Technologies Adoption in Banking Systems
  Fatemeh Mohamadebrahimzade Sepasgozar Yousef Ramezani sharifeh sargolzaei Samad MohamadebrahimSepasgozar
  New technologies have made it possible to make fundamental changes to the banking system and financial processes. Banks use new technologies based on their own circumstances, including the level of training and readiness of customers. In the meantime, the lack of a clea More

  New technologies have made it possible to make fundamental changes to the banking system and financial processes. Banks use new technologies based on their own circumstances, including the level of training and readiness of customers. In the meantime, the lack of a clear understanding of the level of adoption of bank customers from digital services is a key issue for the banking industry. Recent research does not measure the view of both users of technology that includes bank customers. One of the major challenges facing banks today is the accurate understanding of factors affecting user behavior. Therefore, this paper has been conducted with the aim of investigating the factors affecting the intention to use the customer in the banking system. The research model is based on technology acceptance model and theory of planned behavior. This is an applied research. Data were collected through a survey of 200 questionnaires distributed among users at the Mehr Bank Branches of North Khorasan Province. Reliability and validity of the questionnaire were analyzed by SPSS and Amos softwares. The results of the analysis show that the effect of perceived ease of use and perceived usefulness of the confirmation attitude and the effect of attitude and perceived usefulness of the intention to use in the customer is direct and significant and the effect of behavioral control on the intention to use, is significant and inverse. But the effect of subjective norms on intention to use is not confirmed. Manuscript profile
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  27 - The utilization of customer relationship management system for assessment of the level of customer loyalty and its impact on brand image (Case Study: Davan Sanaat Company in Shiraz)
  Mina Akhbariazad Mehrnaz Amiri davani
  Customers are the most important asset of organizations. Therefore, organizations must look at relationships with customers as mutually beneficial exchanges as well as opportunities that need to be managed. In this research, we will measure the level of customer loyalty More

  Customers are the most important asset of organizations. Therefore, organizations must look at relationships with customers as mutually beneficial exchanges as well as opportunities that need to be managed. In this research, we will measure the level of customer loyalty by utilizing the customer relationship management system with the role of brand image moderator so that we have been able to take a small step towards solving the problem of companies and improve customer relationship management and increase customer loyalty. The research method was descriptive correlational. The statistical population of the research is all customers of Davan Shiraz Company, which is estimated to be 384 people. The data were collected using a standard questionnaire. The results also confirm the positive and significant impact of customer relationship management quality on customer loyalty. Also, the results show that the brand image has a moderating role in the impact of service quality, customer satisfaction and customer value on the quality of customer relationship management. Manuscript profile
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  28 - Identifying factors affecting the dynamical capabilities of organization employees
  Maryam Sedehi Esfahani Eshagh Rasouli Farzad Sattari Ardabili Behnam Azadi Majid Ahmadlu
  A resource-based viewpoint is a new approach to strategic management topics that underpins the development of strategies as the core resources, capabilities and merits of the organization. In this perspective, the effectiveness of resources in pushing the organization t More

  A resource-based viewpoint is a new approach to strategic management topics that underpins the development of strategies as the core resources, capabilities and merits of the organization. In this perspective, the effectiveness of resources in pushing the organization toward success is not the same. The resources are converted to functionality then to merit and ultimately to competitive advantage. Therefore, the use of dynamic capabilities due to the emphasis on the mechanisms by which, through the mobilization of resources and internal facilities, while improving the efficiency and effectiveness of institutions, their competitive ability increases, as a major tool in the success and improvement of organization's performance, and from Therefore, they are of great importance. Implementing dynamic capabilities in both individual and organizational dimensions can turn into a sustainable competitive edge in today's dynamic and rapidly changing environments. Therefore, it is capable of integrating, and reorganizing the internal and external capabilities to face the rapid change of the environment. The purpose of this study was to identify the factors affecting the ynamics of employees. For this purpose, studies on dynamic capabilities have been studied in recent years so that components of dynamic capabilities can be extracted from authoritative managerial texts. Manuscript profile
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  29 - Proposing Strategies to Obtain Customer Satisfaction in the Interaction Between Customer Performance and production Performance as a Competitive Advantage,a TQM Approach
  Afsaneh Rahimi AliReza Irajpour
  Proposing Strategies to Obtain Customer Satisfaction in the Interaction Between Customer Performance and production Performance as a Competitive Advantage,a TQM Approach

  Proposing Strategies to Obtain Customer Satisfaction in the Interaction Between Customer Performance and production Performance as a Competitive Advantage,a TQM Approach Manuscript profile
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  30 - Representation of a Conceptual Model and Drawing a Strategic Map for Entrepreneurial Organization through Fuzzy Multiple-Criteria Decision Making (FMCDM) Approaches
  ali samaei Majid Ashrafi Roohallah samiei samereh Shojaei
  the purpose of the present research is to represent the conceptual model and draw a strategic map for entrepreneurial organization in the Custom of the Islamic Republic of Iran. Present research is an analytical-descriptive study that is conducted in the three interrela More

  the purpose of the present research is to represent the conceptual model and draw a strategic map for entrepreneurial organization in the Custom of the Islamic Republic of Iran. Present research is an analytical-descriptive study that is conducted in the three interrelated stages. In the first stage, the most important criteria and features of the entrepreneurial organization in the Custom of the Islamic Republic of Iran has been recognized and screened using fuzzy Delphi method. In the second stage, the relations among criteria are recognized using fuzzy DEMATEL method, and in the final stage, the features of entrepreneurial organization are ranked through interpretive structural modeling method. The statistical population of this study includes experts and administrators of the custom organization in Tehran province from which 28 persons were selected through judgmental-purposive sampling method. Research findings showed that 17 indices, among 48 explored indices, approved by experts. On the basis of Fuzzy DEMATEL test, it is revealed that 8 variables have causation role and 9 variables have effectuation role. On the other, the interpretive structural modeling approach showed that variables are categorized into six levels that in the meantime, the capital resources variable (structural, human, and interactional, …), as the infrastructural factors, have more power of influence in the Custom of the Islamic Republic of Iran. Manuscript profile
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  31 - The Impact of brand identity on brand equity of Iranian Football League clubs
  mojtaba ghorbany asiabar Mehdi Naderinasab Ahmad Rahchamani
  The main goal of this study was to examine the factors influencing the formation of identity on the brand equity of the clubs of the Iranian Premier League. The purpose of the research was applied and its method was descriptive-survey. The research area of ​​the fans of More

  The main goal of this study was to examine the factors influencing the formation of identity on the brand equity of the clubs of the Iranian Premier League. The purpose of the research was applied and its method was descriptive-survey. The research area of ​​the fans of the Iranian Football League clubs at Azadi Stadium in Tehran, Imam Reza (AS) Mashhad, Yadagh Imam (PBUH) Tabriz, The role of Jahan Isfahan, Ghadir of Ahwaz on soccer clubs with geographical distribution (regional) in Premier League 97-96 was conducted and questionnaires distributed at these stadiums. The quota-sampling method was unpredictable. The instrument was a researcher-made questionnaire consisting of 48 questions. Its face and content validity was confirmed by the professors of sports and economics management, and its Cronbach's alpha was 927. For analysis, SPSS v22 software and Smart-PLS software have been used. The highest rank among the average questions from the perspective of the samples (fans) was related to management and also the lowest rank among the factors from the viewpoint of the fans to the stars and the team's individual experience. The findings of this research indicate that the sub-scales related to management and facilities are of the highest importance. These findings are consistent with earlier Ross (2012) research findings. Funk and James (2010) and Keats et al. (2016) concluded in their previous study that these two measures are effective on brand strength. Manuscript profile
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  32 - Assessing the relationship Trust with Job commitment and Organizational commitment in Nishapur public schools teachers
  monireh askarinejad Javad Forqani
  One of the factors critical to the education system, commitment. Evidence suggests that job commitment and organizational commitment, in the organizations of labor is low, which reduces performance. The aim of this study was assessing the relationship trust with job com More

  One of the factors critical to the education system, commitment. Evidence suggests that job commitment and organizational commitment, in the organizations of labor is low, which reduces performance. The aim of this study was assessing the relationship trust with job commitment and organizational commitment in teachers public schools Nishapur . This study was a descriptive-survey that of 357 Nishapur public schools teachers . Finally, Data was analyzed by use of Path-Analyze through Lisrel software. The results showed that trust to management, trust to work team and organizational support has positive and significant relationship with job commitment. On the other hand the trust to work setting and trust to work team has positive and significant relationship with organizational commitment. As well job commitment has a direct effect on organizational commitment. managers can by Clear and visible support of staff , be increased of employees organizational and job commitment. Key words: organizational commitment, job commitment , organizational trust, organizational support Manuscript profile
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  33 - Interpretative Structural Modeling for Assessing Incentives Identified in the Implementation of Green Supply Chain Management
  Mohamad Mirabi Zahra Delshad
  Green supply chain management activities can improve company reputation and customer satisfaction and Environment initiatives and resource efficiency, thereby improving the company's economic performance. Among the factors that influence the adoption of green supply cha More

  Green supply chain management activities can improve company reputation and customer satisfaction and Environment initiatives and resource efficiency, thereby improving the company's economic performance. Among the factors that influence the adoption of green supply chain management, external stimuli have more power than inter-organization. The improvement of the quality of goods and services, cost savings and increased efficiency in the manufacturing industry are known as powerful stimuli. In this research, firstly, by reviewing the theoretical issues, the main factors of the green supply chain drivers have been identified in one of the manufacturing industries and then, using the method of interpretive structural modeling, the relationships between the factors have been analyzed. The results of this study indicate that the identified factors can be classified into five levels based on the interpretive structural model, and the factor of international and state laws and regulations for the organization's commitment to the implementation of green supply chain management has been identified as the most influential factor. Having it can cause many other factors. Also, in terms of the degree of penetration and dependence, factors that are more important and at lower levels, most of them are located in an independent region with high penetration and low degree of dependency. Manuscript profile
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  34 - Investigation the Effect of Board Characteristics and External Auditing Quality on Accruals Based Earnings Management
  Maryam Sangin Ghasr Alireza Heidarzadeh Hanzaei
  The purpose of this study was to investigate the impact of the Board of Directors and the quality of the independent auditor on accrual-based profit management in Tehran Stock Exchange (TSE) companies. In this research, earnings management based on accruals items as dep More

  The purpose of this study was to investigate the impact of the Board of Directors and the quality of the independent auditor on accrual-based profit management in Tehran Stock Exchange (TSE) companies. In this research, earnings management based on accruals items as dependent variables and ownership concentration, management ownership, board size, board independence, CEO duality, and audit quality as independent variables and firm size, capital expenditures, financial leverage, and book value the market value has been studied as control variables. In this study, the sample size was 194 companies. The data of this study were used by the companies listed in Tehran Stock Exchange from the beginning of 1391 to the end of 1396 at the level of the total and at the industry level Is located. In order to test the hypotheses of this research, regression analysis was used at the level of 5% error. According to the results of this study, the final conclusion of this study shows that, based on the combined regression method, the significant effect of audit quality as well as the quality of the board on the management of earnings based on accrual. Manuscript profile
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  35 - Analysis the Impact of Organizational Architecture and Transformational Leadership on Organizational Learning Capacity (Case Study: Social Security Organizations of West Azerbaijan Province)
  Aofat Mojarad Almanabad Masoud Ghahremani
  Organizational learning is a dynamic process that enables organizations to adapt quickly with change. The purpose of this study was to investigate the effect of organizational architecture and transformational leadership on organizational learning capacity in Social Sec More

  Organizational learning is a dynamic process that enables organizations to adapt quickly with change. The purpose of this study was to investigate the effect of organizational architecture and transformational leadership on organizational learning capacity in Social Security Organizations of West Azerbaijan Province. The research method is descriptive-correlational and it is a practical purpose. The statistical population of the present study consists of all managers and employees employed in Social Security Organizations of West Azerbaijan province and 550 people. Morgan's table was used to select the number of samples and 225 people were selected by statistical stratified random sampling method. The data collection tool was Ahmadian's standard organizational architecture questionnaire (1393) based on the Zuckman model and reliability of 0.89, Transformation Leadership Questionnaire (Mokhtari, 1395) based on the Bass Leadership Model and reliability of 0.85, and finally Isadpanah's Organizational Learning Questionnaire (1394) based on the model Neife and reliability of 0.82. To analyze and analyze the collected data, linear regression and variance analysis have been used. The results of the research show that organizational architecture and transformational leadership along with each of its components have a significant effect on organizational learning capacity in social security organizations of West Azerbaijan province. Manuscript profile
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  36 - Structural explain the relationship professional competency and quality of work life research experts
  sajad gharloghi Javad Pourkarimi maryam rafiee
  The aim of the present research was to determine the professional competency effect on the quality of work life. Research methods were made by descriptive- correlation and statistical population consists of all research experts of the Tehran University (N=281). For dete More

  The aim of the present research was to determine the professional competency effect on the quality of work life. Research methods were made by descriptive- correlation and statistical population consists of all research experts of the Tehran University (N=281). For determining The sample sizes was used from Cochran formula and 162 persons was selected by using of simple random sampling method as sample. For collect the data of the professional competency research-made questionnaire, with reliability (α=0.94) and Walton’s quality of work life with reliability (α=0.85) were used that their face validity was confirmed by using experts also . To analyze the data from Kolmogorov-Smirnovtest, one sample t-test, Pearson correlation and structural equation modeling was used. The results of one sample t-test showed that the professional competency of the research experts was upper and the quality of work life of they lower of the Expected average. The results of correlation coefficient showed that was a statistical significant as well as positive relation between professional competency and quality of work life (r=0.49, P=0.01) And Based on the results of structural equation modeling the impact of professional competency on quality of work life(γ=0.36) was confirmed Manuscript profile
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  37 - Presenting a goal programming model in Time-Cost-Quality trade-off problem in project management
  Nima Hamta Mohammad Ehsanifar Javad Sarikhani
  The time, cost and quality are important goals of each project, which project managers in order, to be succeed in the projects, always are looking for completion of them in the shortest possible time, with the lowest cost and highest quality. One of the main challenges More

  The time, cost and quality are important goals of each project, which project managers in order, to be succeed in the projects, always are looking for completion of them in the shortest possible time, with the lowest cost and highest quality. One of the main challenges in this case is choosing the right approach to achieve these goals. The most common approaches in this case, are using the balance technique. In fact, using this technique can be the most optimal mode of project implementation activities that the lowest and highest quality at the lowest cost, time has obtained. In this paper, we tried to develop a goal-programming model to find suitable responses for managing the cost, time and quality of the project. In order to test this model, a case study was accomplished in the projects implemented at Company Machine Sazi Arak. Computational results show the applicability and usefulness of the proposed method. Manuscript profile
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  38 - Studying the impact of high performance work systems on job satisfaction with focus on mediating role of work engagement
  zahra derakhshan Ahmad Esakhani
  This research has been done with the aim of studying the impact of high performance work systems ( HPWS ) on job satisfaction ( JS ) and work engagement ( WE ) . Data collected from ( 221 ) employees of Qazvin medical university via questionnaire Correlating analysis an More

  This research has been done with the aim of studying the impact of high performance work systems ( HPWS ) on job satisfaction ( JS ) and work engagement ( WE ) . Data collected from ( 221 ) employees of Qazvin medical university via questionnaire Correlating analysis and methods through ( SPSS ) and ( LISRELL ) software showed that there are positive significant relationship between High performance work systems ( HPWS ) dimensions ( training , empowerment , reward ) and also between high performance work system ( HPWS ) and job satisfaction ( JS ) and work engagement ( WE ). Testing hypothesis using structural equation modeling show between high performance work systems ( HPWS ) has a positive impact on job satisfaction ( JS )directly and it has a positive impact on job satisfaction ( JS ) the way work engagement ( WE ) indirectly . Finally, there are suggestions for improve the organization . Manuscript profile
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  39 - Investigating the mediating role of organizational responsibility on the impact of perceived organizational justice dimensions on organizational commitment (Case Study: staff of the country's planning and budget organization)
  Elaheh Atefi Mohammad Rahimi Fatemeh Afrasiabi
  Given the importance of organizational commitment in advancing strategies, organizations must take steps to promote this in the area of perceived organizational justice and corporate social responsibility. Considering the position of the program and budget organization More

  Given the importance of organizational commitment in advancing strategies, organizations must take steps to promote this in the area of perceived organizational justice and corporate social responsibility. Considering the position of the program and budget organization and in this research, the main goal is to investigate the effect of social responsibility of the organization on the participation of employees considering the mediating role of perceived organizational support and empowerment of the staff of this organization. The present research is considered as an applied goal. On the other hand, according to the method of data collection, descriptive-survey. The statistical population of this research was the staff of the country's planning and budget organization. According to the size of the population, 298 individuals were selected for stratified random sampling. Three hypotheses were used to examine this issue. Data were collected using a questionnaire and Cronbach's alpha was validated and reliable. To analyze the data, using SPSS and lisrel software, inferential statistics such as Pearson correlation coefficient were used to analyze the statistical data. The results indicated that perceived organizational justice and social responsibility of organization had a positive and significant effect on organizational commitment of employees. On the other hand, organizational justice has a positive and significant impact on the social responsibility of the country's planning and budget organization. Manuscript profile
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  40 - Investigate the relationship between internationalization orientation and export performance: in the perspective of Iranian firms
  Hamed Bazarganipirposhteh Mitra safaeian
  Development of non-oil exports due to falling oil revenues and exhaustible petroleum resources on the one hand and increasing population on the other hand, necessary and inevitable. In the present study has been investigated food industry due to its importance and posit More

  Development of non-oil exports due to falling oil revenues and exhaustible petroleum resources on the one hand and increasing population on the other hand, necessary and inevitable. In the present study has been investigated food industry due to its importance and position, especially in non-oil export . The purpose of the present study is to investigate several concepts of inward and outward internationalization and their relationship with export. performance in the context of Iranian firms operating in the field of foodstuff exports. the number of 135 questionnaire for CEOs firms in the field of foodstuff exports are active .The 135 firms from the list of Iranian top exporters . The list of Iran in the development of trade . A total of 83 respondents were received and further analysis was tabulated. Findings revealed that the outward internationalization is related to financial export performance, strategic export performance and satisfaction with export venture. It indicates that an outward internationalization related to organizational capability has a major contribution to the export performance of Iranian firms operating in the field of foodstuff exports. On the other hand, top management international orientation as an inward internationalization is negatively and significantly associated with financial export performance and and satisfaction with export venture. but is positively related to strategic export performance. Manuscript profile
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  41 - To make the Balanced Scorecard for Regional Electric Company Using Fuzzy Delphi Method and Analysis Network Process
  mehrdad seganeh hassan foraty monire nazemi maryam alboye
  This research explains the strategic objectives of the balanced scorecard in Semnan Province Regional Electric Company using network analysis process and Fuzzy Delphi method; it is an applied research from the purpose aspect and is descriptive-survey according to the im More

  This research explains the strategic objectives of the balanced scorecard in Semnan Province Regional Electric Company using network analysis process and Fuzzy Delphi method; it is an applied research from the purpose aspect and is descriptive-survey according to the implementation method. Data collection tools consist of the specialized interviews and three questionnaire, including the screening questionnaire of the primary indices based on Fuzzy Delphi technique, the expert questionnaire in order to prioritize the main criteria for selecting the implementation method of the project using the network analysis technique and DEMATEL questionnaire for final screening and classification of the main criteria for selecting the project. In the process of conducting the research, first Delphi technique was used to identify the most important indices and then the network analysis process method with a fuzzy approach was used to determine and prioritize the indices. The statistical universe of this research included the managers, the executives and experts of balanced evaluation implementation in Electricity Company of Semnan province; 15 individuals were identified as the sample members through snowball sampling method. Among the main results of this investigation, it can pointed to identify and explain 23 strategic goals in the four aspects of the balanced scorecard, sub-criterion prioritization of each approach and the final prioritization of the indices in Semnan Province Regional Electric Company that is a part of the innovation in this investigation. Manuscript profile
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  42 - Time-based costing in healthcare: A systematic review of research
  Mohammad Mirmohammadi Sadrabadi Zahra Bahonar Hamed Shakerian
  Health organizations around the world invest heavily in value-based healthcare, and time-based activity-based costing is part of cost-based value-based healthcare that is able to solve cost issues, Has been raised. The purpose of this study was to examine the use of tim More

  Health organizations around the world invest heavily in value-based healthcare, and time-based activity-based costing is part of cost-based value-based healthcare that is able to solve cost issues, Has been raised. The purpose of this study was to examine the use of time-based costing in the healthcare sector, how it is applied as a seven-step approach specifically designed for value-based healthcare and the cost-benefit implications Finding based on time-oriented activity in the future. This is a systematic study based on a systematic review statement. Qualitative methods for data analysis were used through content analysis. Time-based costing is applicable in the healthcare sector and can help cost effective processes, thus addressing the key challenge associated with current cost accounting methods. The ability of this method to inform payment and reimbursement systems and coordination in providing continuity of care is still to be proven in the published research, and the role of cost-based time-based activity in this cost-accounting perspective is still under way. Time-based activity-based costing should be gradually added to functional systems based on the recommendations contained in this review. In this way, time-based activity-based costing will be able to record in a better and accurate manner the cost of providing care in a situation and to control costs in an effort to create value in health care. Manuscript profile
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  43 - The effect of psychological empowerment on job satisfaction
  gholamreza kashani mohammadreza hajianzehaei zahra safi
  Today, more than ever, the role of employee mental health, job satisfaction, and emphasis on the role and personality of individuals in the workplace are seen to face the complexity of the environment. Psychological empowerment as an internal stimulus allows employees t More

  Today, more than ever, the role of employee mental health, job satisfaction, and emphasis on the role and personality of individuals in the workplace are seen to face the complexity of the environment. Psychological empowerment as an internal stimulus allows employees to enhance self-efficacy and job satisfaction by using their sense of self-confidence and autonomy in their jobs. The purpose of this study was to examine the relationship between psychological empowerment and job satisfaction directly and indirectly through positive affection. The data gathering tool was a questionnaire. A sample of 137 people was randomly assigned to the Morgan table using a random number table. Validity (convergent and divergent) and reliability (composite reliability coefficient and Cronbach's alpha coefficient) obtained from the structural equation modeling technique indicate that the instrument has good validity and reliability. Data analysis was performed using PLS software and significant relationships between the variables were performed using T statistics. Results showed Psychological empowerment has a direct and indirect effect on job satisfaction, and about 28% of the total effect of psychological empowerment on job satisfaction is indirectly explained by the positive mediating variable of affective affinity Manuscript profile
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  44 - Impact of Information Technology Training on Human Resource Development
  Ebrahim Rajabpour Mahnosh Soheilinik
  With the advent of information and communication technology and its rapid growth in society, Necessity of IT Training especially in education and government organizations is very important.The Purpose of the Present research was to investigate the role of Information Te More

  With the advent of information and communication technology and its rapid growth in society, Necessity of IT Training especially in education and government organizations is very important.The Purpose of the Present research was to investigate the role of Information Technology training on human resource development in Public Organizations. The method of the research was descriptive- survey. The statistical population was consisted of the staff of government organizations in Bushehr province. By Using of the two-phase method, 150 persons were selected as samples. The required data were collected by using a questionnaire with a Cronbach,s alpha of 0/924 for the component IT training and 0/897 for the component of human resource development. To analyze the data, descriptive and inferential statistics methods by SPSS software was used. The results show that IT training has significant correlation with human resource development (except knowledge dimension). Also, between the Attitude of staff about the impact of IT training and human resource development based on Work experience (except work knowledge) and, by education level (except Occupational Attitudes and behavior) is a significant difference. Manuscript profile
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  45 - Strategic Human Resource Development, Training Needs Assessment Model
  Mehdi Samimi Ramin Alivand Seyed Ali Hoseini
  چکیده با شناسایی صحیح نیازهای آموزشی کارکنان، سازمانها می‌‌توانند به هدف‌های اصلی و استراتژی خود نائل یابند و از اتلاف هزینه‌ها جلوگیری نمایند. یک الگوی مناسب برای شناسایی نیازهای آموزشی کارکنان در راستای استراتژی‌ها ضروری است. در این مقاله با یک تحقیق توصیفی پیمایشی، More

  چکیده با شناسایی صحیح نیازهای آموزشی کارکنان، سازمانها می‌‌توانند به هدف‌های اصلی و استراتژی خود نائل یابند و از اتلاف هزینه‌ها جلوگیری نمایند. یک الگوی مناسب برای شناسایی نیازهای آموزشی کارکنان در راستای استراتژی‌ها ضروری است. در این مقاله با یک تحقیق توصیفی پیمایشی، ضمن بیان الگوها، روشها و فنون نیازسنجی آموزش و نقش نیازسنجی صحیح آموزش در پیاده‌سازی استراتژی و تحقق اهداف بلند‌مدت سازمانی، با تمرکز بر اقدامات و پروژه‌های استراتژیک قشه‌های استراتژی سازمان تعریف می‌شود، مدلی جهت شناسایی نیازهای آموزشی شامل دانش، مهارت و توانایی‌های لازم برای موفقیت اعضای تیم‌های اجرایی اقدامات و پروژه های مذکور ارائه نماید. نمونه آماری به روش قضاوتی، خبرگان حیطه منابع انسانی صاحب نظر در زمینه استراتژی بودند و برای تحلیل‌های آماری نظرات خبرگان و اثبات فرضیه‌ها از آزمونهایی نظیر علامت و فریدمن استفاده شده است. بعد از حذف نیازهای آموزشی غیر‌موثر مدلی با دسته‌بندی خاص به روش تحلیل عاملی اکتشافی و نظر خبرگان ایجاد گردید و با توجه به فرضیات اثبات شده و نتایج تحقیق، پیشنهاداتی نیز ارائه گردیده است. از جنبه‌های نوآوری تحقیق بکارگیری دو فرض اثبات شده بعنوان متدهای اولویت‌بندی برنامه‌ریزی آموزش کارکنان در قسمت پیشنهادات می‌باشد. با توجه نتایج آماری تحقیق و اثبات فرضیه‌ها می‌توان نتیجه‌گیری نمود که نیازهای آموزشی و همچنین دسته نیازهای آموزشی در مقایسه با یکدیگر دارای اولویت‌های متفاوتی می‌باشند و از این طریق جهت برگزاری آموزشهای سازمانها در اینگونه نیازهای آموزشی، پیشنهاد می شود که سازمانها چنانچه اقدام به برگزاری تفصیلی آموزش‌ها می‌نمایند، در برنامه‌ریزی و اجراء، اولویتهای حاصل شده را مد‌نظر داشته باشند. Manuscript profile
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  46 - Identifying and Ranking Factors Influencing Empowerment for Productivity Using Demetel Method
  Bahador Changizi Mojgan amirianzadeh Moslem Salehi Reza Zarei
  Since the workforce in organizations plays an important and critical role in creating competitive advantage, we must look for strategies to increase their productivity. There are various techniques to increase employee productivity to advance the goals of the organizati More

  Since the workforce in organizations plays an important and critical role in creating competitive advantage, we must look for strategies to increase their productivity. There are various techniques to increase employee productivity to advance the goals of the organization, one of which is human resource empowerment. The purpose of the present study is to identify and rank the effective factors on human resources empowerment in order to improve the performance of the National Iranian Gas Company using the DEMITEL method. This research is applied in terms of survey method and in terms of purpose. To collect the research data, a questionnaire was prepared and the validity and reliability of the questions were assessed by experts' opinion and using Cronbach's test. Data Analysis Using the Demetel Model, the Relationship between Causes and Causes can be transformed into an intelligent structure for the system. It is Iranian gas. The results of this study show that the individual factor is the most important factor in human resource empowerment in terms of productivity and the structural factor and organizational factor are in the next rank order respectively. Manuscript profile