Current Issue Issue 4 Vol 15 Autumn 2023 Submit Your Paper Published Issues Vol. 15 ✓ Issue 4 - Autumn 2023 ✓ Issue 3 - Summer 2023 ✓ Issue 2 - Spring 2023 ✓ Issue 1 - Winter 2023 Vol. 14 ✓ Issue 4 - Autumn 2023 ✓ Issue 3 - Summer 2022 ✓ Issue 2 - Spring 2022 ✓ Issue 1 - Winter 2022 Vol. 13 ✓ Issue 4 - Autumn 2021 ✓ Issue 3 - Summer 2021 ✓ Issue 2 - Spring 2021 ✓ Issue 1 - Winter 2021 Vol. 12 ✓ Issue 2 - Spring 2020 ✓ Issue 1 - Winter 2020 Vol. 11 ✓ Issue 2 - Spring 2019 ✓ Issue 1 - Winter 2019 Vol. 10 ✓ Issue 2 - Spring 2018 ✓ Issue 1 - Winter 2018 Vol. 9 ✓ Issue 2 - Spring 2017 ✓ Issue 1 - Winter 2017 Vol. 8 ✓ Issue 2 - Spring 2016 ✓ Issue 1 - Winter 2016 Vol. 7 ✓ Issue 2 - Spring 2015 ✓ Issue 1 - Winter 2015 Vol. 6 ✓ Issue 2 - Spring 2014 ✓ Issue 1 - Winter 2014 Vol. 5 ✓ Issue 2 - Spring 2013 ✓ Issue 1 - Winter 2013 Vol. 4 ✓ Issue 2 - Spring 2012 ✓ Issue 1 - Winter 2012 Vol. 3 ✓ Issue 2 - Spring 2011 ✓ Issue 1 - Winter 2011 Vol. 2 ✓ Issue 2 - Spring 2010 ✓ Issue 1 - Winter 2010 Vol. 1 ✓ Issue 2 - Spring 2009 ✓ Issue 1 - Winter 2009 Menu • About Journal • Aims and Scope • Authors Guide • Evaluation Process • Publication Ethics Contact Journal Browse • Current Issue • By Issue • Author Index • By Subject • By Author
List of Articles Abbas Shahnavazi Open Access Article Abstract Page Full-Text 1 - Determining the Key Indicators affecting Electronic Customer Relationship Management (e-CRM) Using an integration of balanced scorecard and fuzzy screening techniques (Case Study: Companies Covered by Parsian Data-Processors Group) abbas shahnavazi Mehran Nemati Gonbaghi Seyedeh Faezeh Teymouri Bahman Ghasemi dakdare 20.1001.1.25885723.2020.12.1.3.9
