Academic libraries

Open Access Article

1 - Evaluation of Maturity Level of Total Quality Management in Iranian Central Medical Libraries and Guid Lines For Improvement
A. Taghavi Sh. Mashhadi tafreshi

The present research investigates the degree of the comprehensive quality maturity in the centrallibraries at the universities of medical sciences in Iran thus providing guidelines for their promotion.The objectives of the present research study lies in the determinatio More

The present research investigates the degree of the comprehensive quality maturity in the centrallibraries at the universities of medical sciences in Iran thus providing guidelines for their promotion.The objectives of the present research study lies in the determination of the level of theComprehensive Quality Maturity using the EFQM model of evaluation(European Model of QualityManagement ) as well as the determination of the relationship between the quality level of librariesand satisfaction of their users. The analytical measurement method was used in this research andconclusions drawn through comparison and evaluations made between the results and the EFQMmodel as the criteria of comparison.The research sample included all the vice-chancellors in research affairs and heads of the centrallibraries affiliated to the University of Medical Sciences in Iran the numbers of whom was deliberatedthrough a simple count. Also using the sampling technique of Michael Mark & Julie Jonin (1983 ) anumber of Academic Staff using the library were included. The data gathering tools comprised of a50-item questionnaire based on the EFQM model made available to the research vice-chancellors aswell as the heads of the libraries and a 22-item user-satisfaction questionnaire.The collected data was analyzed through descriptive, inferential statistical procedures making use ofminitab and spss statistics Analytical tools. The results of the analysis revealed that the centrallibraries of the Universities of Medical Sciences in Iran enjoy a level of commitment to excellence andall of the 5 enabler's criteria with regard to excellence stood loest .Also no relationship was observed between the ratings ( quality standards ) of the libraries and usersatisfaction. In conclusion and with retrospect of the results revealed by this research, a number ofsuggestions were made to promote the degree and level of the comprehensive quality management inthe said libraries. Manuscript profile

Open Access Article

2 - Measuring and Evaluating the Immune Status of the University's Central Library of Tehran
آرزو Maghsoudi هاجر Zarei سید محمد Alavi

Purpose and aim: The aim of this study was to assess the safety, occupational health and safety in the University Central Library is located in Tehran. Method: This study is a descriptive survey. The study included 18 central libraries and free public universities in Te More

Purpose and aim: The aim of this study was to assess the safety, occupational health and safety in the University Central Library is located in Tehran. Method: This study is a descriptive survey. The study included 18 central libraries and free public universities in Tehran using a researcher made questionnaire data were collected with 5 of safety and security library Narrative research with professors and professionals to investigate the validity and reliability coefficient Cronbach's alpha(0/963) was approved. The data obtained from the questionnaires using SPSS and Excel and descriptive statistics techniques such as frequency tables, draw, and circular histograms were analyzed. Components of Friedman test was used to rank. Finding: The results showed that the mean compliance of safety measures,  5% of the libraries in very bad condition, 14% in poor condition, 24 percent of the state average, 28% In good condition and 2% in very good condition is obtained in 27% of libraries improper safety measures. Ranking of factors indicate that the components of fire safety, building physics, the conservation of biological damage, ventilation, protection against physical damage sources have the highest rank. Conclusion: Measurement of immunity in university libraries in Tehran does not fully comply with the safety component is mainly in respect of each component did not succeed, and are not in good condition. Manuscript profile

Open Access Article

3 - E-readiness assessment of Central Libraries at the Islamic Azad University:Branches of Tehran
Atousa Moayedpour Mitra Samiee

Purpose: The purpose of this research is to assess the e-readiness assessment of Central Libraries at the Islamic Azad University, Branches of Tehran. This model includes six dimensions of human resources, electronic infrastructure, programs and networking services, inf More

Purpose: The purpose of this research is to assess the e-readiness assessment of Central Libraries at the Islamic Azad University, Branches of Tehran. This model includes six dimensions of human resources, electronic infrastructure, programs and networking services, information security, the external environment (other organizations) and Future development plans and policies. Methodology: The method conducted by this research, applied research in a way, descriptive-survey research, and the gathering data tool is the questionnaire. A new model for academic libraries offered e-readiness assessment is based on IUP, stope, e-readiness assessment of academic libraries by Noorafrooz, Hariri, Hanafizadeh. The statistical sample consisted of all officials and employees of Central Libraries at  the Islamic Azad University. Branches of Tehran. Findings: Average calculated based on six factors examined, on the dimensions of human resources (31.56), electronic infrastructure (2.13), the status of programs and networking services (29.51), the status of information security (15.68), the relationship with the external environment (21.24) and Future development plans and policies (37.83) obtained those values. The findings indicated that efforts have been made to improve e-readiness and these efforts should be continued to reduce the digital divide and libraries could lead to a desirable level e-readiness remain. Conclusion: The results showed that the e-readiness of Central Libraries at Islamic Azad University, Branches of Tehran in the above-mentioned dimensions is moderate. Manuscript profile

Open Access Article

4 - A Study of Burnt-out Syndrome of Librarians in the University of Isfahan University and its Relationship with their Demographic Characteristics
Roghayeh Rezaei aderyani Ahmad Shabani Mohammad Reza Abedi

Purpose: The present study examined the rate of burnout in librarians of  University of Isfahan and its relationship with demographic factors. Methodology: The population consists of 61 librarians of University of Isfahan, the census method was used and questionnai More

Purpose: The present study examined the rate of burnout in librarians of  University of Isfahan and its relationship with demographic factors. Methodology: The population consists of 61 librarians of University of Isfahan, the census method was used and questionnaire was delivered to all of them and 57 copies were returned. Findings: The findings showed that burnout in librarians in Personal Performance (frequency and intensity) is at average level and emotional exhaustion and depersonalization is low. The findings in demographic characteristics also showed that there is relationship between job burnout and sex (frequency of emotional exhaustion), degree (intensity of depersonalization), field of study (intensity and frequency of emotional exhaustion), and there is no relationship between job burnout and age, years of service, and position.  Conclusions: Considering the results, the officials and managers should consider the measurements to consider burnout in librarians who have an important duty to help teachers and students Manuscript profile

Open Access Article

5 - Investigation on readiness of Iranian university libraries to provide electronic public services
Mohammad Hassanzadeh Samaneh Karimi

Porpuse: The aim of this study is investigation on readiness of Iranian university libraries to provide electronic public services. According to the research gap regarding the use of information and communication technology to provide public services in these centers in More

Porpuse: The aim of this study is investigation on readiness of Iranian university libraries to provide electronic public services. According to the research gap regarding the use of information and communication technology to provide public services in these centers indicate the necessity of this study. Method: Research method is survey, and the population is university libraries under the Ministry of Science, Research and Technology and ones of the Ministry of Health and Medical Education census and University Library of Azad provincial capitals, which have been studied, purposeful sampling. This cross - functional survey has used four questionnaires that are researcher made. Results: With regarding public services provided from any library in the three categories (reference, information and loan) results showed that the acquaintance of users, administrators and academic librarians ' electronic public services " has been at a low level (2/98) and attitudes towards these groups to provide these services generally has been moderate (3/78). Acquaintance of and attitudes towards the provision of reference services by these groups in academic libraries had more electronic public services. Conclusions: Non of Iranian university libraries provide high level electronic public services. Academic libraries in future planning applications for electronic public services are in average range (3/91). Manuscript profile

Open Access Article

6 - Measurement and Assessment of environmental and occupational health the Academic libraries in Tehran
Arezou Maghsoudi Hajar Zarei S. Mohammad S. Alavi

Purpose: This study aimed to assess the occupational health in the University Central Librarriess located in Tehran. Methodology: This study is a descriptive survey. The population consisted of central libraries of universities in Tehran (a total of 20 libraries). Data More

Purpose: This study aimed to assess the occupational health in the University Central Librarriess located in Tehran. Methodology: This study is a descriptive survey. The population consisted of central libraries of universities in Tehran (a total of 20 libraries). Data were collected using a questionnaire. The data obtained from the questionnaire were analyzed using SPSS software. Findings: Analysis showed that the health indicators if Tehran university libraries in total, is18 percent in poor condition, 40% percent medium, 36% good condition, and 3% very good condition. Health indicators are not observed in 3% of the libraries. Conclusion: Assessment of occupational health in Central University Libraries in Tehran with safety measures, showed that occupational health and safety is in medium condition and can be considered as successful. Manuscript profile

Open Access Article

7 - Influence of modern information technology on the government academic libraries of Tehran
Mohammad Hasanzadeh Alireza Isfandyari Moghaddam Samaneh Mahdian Rauf

Purpose: Today, information technologies are widely been used in the academic libraries. Sound understanding of influence of these technologies and various sections may provide much more appropriate policy making. The aim of this study is to recognize the level of moder More

Purpose: Today, information technologies are widely been used in the academic libraries. Sound understanding of influence of these technologies and various sections may provide much more appropriate policy making. The aim of this study is to recognize the level of modern technologies influence on various sections of government academic libraries of Tehran from the librarians’ viewpoints. Methodology: The research is survey and the statistical population consist the librarians and managers working on various central government academic libraries throughout Tehran city. For gathering the information needed for the  research a combination of documentary and field studies were benefited. The questionnaire consisted 56 questions and the data was analyzed though descriptive and inferential statistics. Findings: The finding indicated that modern information technologies use can help influence positively on different sections such as: acquisition, organization of materials, service organization library relations, inter-library cooperation and relations with clienteles. Results: The results showed that in various sections of central government academic libraries of Tehran, modern information technologies had significant difference. Also, comparison of mean rates of scores indicated that most influence was on organization of resources and the least influence was organizational library relations. Manuscript profile

Open Access Article

8 - Measurement of the quality of library services of Tehran University central library based on LibQual model
Leila Jabbari Ali Jalali Dizaji

Purpose: This study was carried to assess the service quality of Central Library at University of Tehran to identify the library services needed to improve. Methodology: In this study, a descriptive survey method was used to collect data. From 31,000 research population More

Purpose: This study was carried to assess the service quality of Central Library at University of Tehran to identify the library services needed to improve. Methodology: In this study, a descriptive survey method was used to collect data. From 31,000 research population at University of Tehran, 205 users were selected for study sample. LibQual was the tool to measure the different levels of service quality perceptions of library users. Findings: Research findings for service effect criteria showed that the level of received services by users of central library in Tehran University were higher than the users’ minimum expectation, indicating users’ satisfaction. For two criterias of information control and library as place, users were satisfied by service level that was also higher than users’ minimum expectation. The users’ minimum expectation has been provided for all groups of library users for the criteria of service effect. The received services for undergraduate students were lower than their expectation. For the criteria of library as a place, provided services was lower in compare to PhD students’ expectation. The received services by all investigated groups in all 3 criteria have been lower than the maximum expectation level. Credit/Value: The study is important for use of LibQual to distinguish the gap among users perception for Library services and specify strengths and drawbacks of library. Manuscript profile

Open Access Article

9 - Measurement of library Anxiety among Students of Literature and Humanities College in Qom University according to the Bostick's Library Anxiety Scale
Davood Asgharpour Mehrabani Mohammad Sajedi

Purpose: This research examined library anxiety among students of Literature and Humanities college in Qom University and compared it in the following categories: Gender, education level (graduate and post-graduate), major (LIS and non-LIS) and the use and the lack of l More

Purpose: This research examined library anxiety among students of Literature and Humanities college in Qom University and compared it in the following categories: Gender, education level (graduate and post-graduate), major (LIS and non-LIS) and the use and the lack of library use  prior to entering the university. Method: The sample included  225 students.The research instrument was a refined version of the Bostick's original library anxiety scale including 35 statements. Frequency distribution and independent t-test were used in order to analyze the data. Findings: Findings indicated that the total mean of library anxiety in the researched group was 88.76. The results of the independent t-test showed that library anxiety scores were higher in women than men students and in the non-LIS major students were significantly higher than in LIS. However, the mean anxiety scores were not significantly different in students who had benefitted the library prior to entering the university and those who had not. There was no significant difference in the varios educational levels. Furthermore, this significance was only associated with physical barriers and no significant difference was reported in other factors affecting the library anxiety. Conclusion: Studying library anxiety is important because the students need to use the library for selecting research subjects, and gathering data for doing their studies and conducting their dissertations. Library anxiety can have negative effect on their educational performance and quantity and quality of their scientific productions. Manuscript profile

Open Access Article

10 - Measurement and Assessment of environmental and occupational health the Academic libraries in Tehran
Mehdi Rahmani Mohsen Hajizaynolabedini

Purpose: This study aimed to assess the occupational health in the University Central Librarriess located in Tehran. Methodology: This study is a descriptive survey. The population consisted of central libraries of universities in Tehran (a total of 20 libraries). Data More

Purpose: This study aimed to assess the occupational health in the University Central Librarriess located in Tehran. Methodology: This study is a descriptive survey. The population consisted of central libraries of universities in Tehran (a total of 20 libraries). Data were collected using a questionnaire. The data obtained from the questionnaire were analyzed using SPSS software. Findings: Analysis showed that the health indicators if Tehran university libraries in total, is18 percent in poor condition, 40% percent medium, 36% good condition, and 3% very good condition. Health indicators are not observed in 3% of the libraries. Conclusion: Assessment of occupational health in Central University Libraries in Tehran with safety measures, showed that occupational health and safety is in medium condition and can be considered as successful. Manuscript profile

Open Access Article

11 - Identification of Information Needs Islamic Azad University Students of Ghaemshahr and the Role of Library to Meet in
Sara Barzegar Banafsheh Dadashi Seyyed Abedin Hosseini Ahangari

Purpose: The main goal of this study relies on the identification of information needs and researches for the students of Islamic Azad University of Qaemshahr and the role of the library in fulfilling their objectives. Method: The design of this study is a library rese More

Purpose: The main goal of this study relies on the identification of information needs and researches for the students of Islamic Azad University of Qaemshahr and the role of the library in fulfilling their objectives. Method: The design of this study is a library research that browses the researching works done by bachelor studentsof this university. The questionnaire has been delivered to the students by the university officials. By the help of spss software, 357 questionnaires have been analyzed in both qualitative and quantitative methods. Findings: Through analyzing the obtained data, it is shown that the main objectives of these students in information scanning are as the follow. The item related to the average research done due to the course projects is (11.5) and the complimentary information of their textbooks is (3.36).  The original sources of researchers are the standard  sources of specific books, scientific journals, students' thesis and reports that are the main sources to provide information needed by the students. On the other hand, the use of internet and different search engines are the most popular ways of scanning information to the students. The basic problems in this field are misinforming about the available sources, lack of e-books and the old books in the libraries. Finally the results of this study have been interpreted and the respective suggestions offered. Results: The results showed that the role of the libraries of the university in fulfilling their information needs estimated approximately medium. These students benefit from their own and other libraries to satisfy their information needs. Manuscript profile

Open Access Article

12 - A Survey on the relationship between social capital and social entrepreneurship in the academic libraries: A case study of the central libraries of Ministry of Science, Research and Technology in Tehran
Fahimeh Babalhavaeji Nastran Zamani Rad

Purpose: The paper investigates the impact of social capital and social entrepreneurship in the academic libraries of the Ministry of Science, Research and Technology in Tehran. Method: This study is an analytical survey. Data collection is conducted through a  qu More

Purpose: The paper investigates the impact of social capital and social entrepreneurship in the academic libraries of the Ministry of Science, Research and Technology in Tehran. Method: This study is an analytical survey. Data collection is conducted through a  questionnaire which was distributed among 140 librarians with a bachelor's degree or higher in the academic libraries of 13 universities affiliated to the Ministry of Science, Research and Technology. Descriptive and inferential statistic methods were used in this study overall multivariate regression. Findings: Results showed the levels of social capital (39/51) and social entrepreneurship (41/99) are in the average level in research libraries and social capital had a positive impact on social entrepreneurship. Among the indicators of social capital (Trust, relationships, reciprocity, capacity, diversity and structure), all except diversity  had positive impact on social entrepreneurship. Conclusions: According to the results of the study, considering the social capital and social entrepreneurship (Identification of the opportunities and using of it ), is very effective in the relationship between scientific societies, information exchange in libraries, and scientific networks. Manuscript profile

Open Access Article

13 - Identification of the relationship between librarians' job satisfaction and public library endusers' satisfaction: the case of Zanjan public libraries
Hava Khazaeenejad Fahimeh Babolhavaejianzadeh

Purpose: The present study has been conducted with the aim of identifying the status of ICT in academic library, according to visions of Islamic Republic of Iran in 1404 (case study: Universities of North Khorasan, Khorasan Razavi and South Khorasan provinces ). Method More

Purpose: The present study has been conducted with the aim of identifying the status of ICT in academic library, according to visions of Islamic Republic of Iran in 1404 (case study: Universities of North Khorasan, Khorasan Razavi and South Khorasan provinces ). Methodology: The research method is applied according to the objectives, using library and survey method. The study population includes all managers and librarians in academic libraries of North Khorasan, Khorasan Razavi and South Khorasan provinces. The data collection tool was questionnaire based on the components of the information technology (IT) organization's Strategic Plan, which includes two questionnaires (managers and librarians). The results were analyzed by SPSS version 19 and one sample T test and independent T test. Findings: The results showed the low levels of adaptation between ICT in studied libraries and the IT strategic document. Moreover, the findings indicated that there is no difference between managers’ and librarians’ perspectives in the studied libraries in relation to conformity of components of the strategic document of IT organization. Conclusion: The results showed that the use of ICT in studied libraries with ICT strategic document is in the low level of compliance, especially in management components, standards, regional and international cooperation, security of information exchange, research, trade and development of e-services. The findings showed that to achieve the goals of visions of the Islamic Republic of Iran and compliance with the components of the IT organization's strategic plan, libraries should do their efforts in the period of less than ten years to become closer to the mentioned goals and concentrate more on discussion of information and communication technologies in their libraries. Manuscript profile

Open Access Article

14 - A Survey on the relationship between social capital and social entrepreneurship in the academic libraries: A case study of the central libraries of Ministry of Science, Research and Technology in Tehran
Farzaneh Afifiyan Zahir Hayati Ali Gholi

Purpose: The paper investigates the impact of social capital and social entrepreneurship in the academic libraries of the Ministry of Science, Research and Technology in Tehran. Method: This study is an analytical survey. Data collection is conducted through a  qu More

Purpose: The paper investigates the impact of social capital and social entrepreneurship in the academic libraries of the Ministry of Science, Research and Technology in Tehran. Method: This study is an analytical survey. Data collection is conducted through a  questionnaire which was distributed among 140 librarians with a bachelor's degree or higher in the academic libraries of 13 universities affiliated to the Ministry of Science, Research and Technology. Descriptive and inferential statistic methods were used in this study overall multivariate regression. Findings: Results showed the levels of social capital (39/51) and social entrepreneurship (41/99) are in the average level in research libraries and social capital had a positive impact on social entrepreneurship. Among the indicators of social capital (Trust, relationships, reciprocity, capacity, diversity and structure), all except diversity  had positive impact on social entrepreneurship. Conclusions: According to the results of the study, considering the social capital and social entrepreneurship (Identification of the opportunities and using of it ), is very effective in the relationship between scientific societies, information exchange in libraries, and scientific networks. Manuscript profile

Open Access Article

15 - A Survey of Components of Communication Skills and Their Relationship with Demographic Characteristics in Librarians of Isfahan University and Isfahan University of Medical Scie
Hassan Ashrafi Rizi Morteza Amraei Ahmad Papi Sosan Bahrami Raheleh Samoei

Purpose: Since Library and Information Science is one of the jobs that are constantly in touch with users with varying information needs and different characteristics, it must have strong communication and have the ability to establish communication skills with users. A More

Purpose: Since Library and Information Science is one of the jobs that are constantly in touch with users with varying information needs and different characteristics, it must have strong communication and have the ability to establish communication skills with users. As much, this relationship is appropriately established and effectively expanded, equally the librarian and the library will be more successful in achieving their goals. The purpose of this study is to determine components of communication skills and their relationship with demographic characteristics in librarians of Isfahan University and Isfahan University of Medical Sciences. This study is descriptive survey and data collection tool, is standardized questionnaires of Queendom communication skills.  Methods: Statistical population includes 117 librarians of the academic library in Isfahan University and Isfahan University of Medical Sciences. The sample consists of 117 librarians, and method of sampling is the census. Validity and reliability of questionnaires was confirmed by face and content validity and coefficient of Cronbachs Alpha(r=0/86). Methods of data collection, was personal.Data analyzed by SPSS16 software and two levels of descriptive (Mean and SD) and inferential statistics (T-test, Manova test and LSD). Findings: The findings showed that mean of communication skills and components in librarians of Isfahan University and Isfahan University of Medical Sciences were more than average. The firmly and vision components in male librarians of Isfahan University and Isfahan University of Medical Sciences was further than women. Setting emotions in the age group 38 to 47 years was more than the librarians in the age group 18 to 37 years. Emotion setting in librarian with diploma degree was less than that of the librarians, with BA degree. Results: Survey of components of communication skills showed that the mean of  components were more than average and there is significant relationship between the firmly and vision components with gender and there is also significant relationship between emotion setting with age and degree. Manuscript profile

Open Access Article

16 - A Survey on the quality of library services of Islamic Azad University of Khorasgan from users’ viewpoint based on LibQual model
Mohammad Hossein Changanian Khorasgani Asefeh Asemi

Purpose:The main objective of the present study is assessment of quality of library services based on LibQual in Islamic Azad University: Isfahan (Khorasgan) branch. Methodology:  The method used in this study wasdescriptive-survey. Research community consisted of More

Purpose:The main objective of the present study is assessment of quality of library services based on LibQual in Islamic Azad University: Isfahan (Khorasgan) branch. Methodology:  The method used in this study wasdescriptive-survey. Research community consisted of library active members of Islamic Azad University of Isfahan (Khorasgan) branch in 1393. 293 persons were selected by simple random sampling based on Krejcie and Morgan table (1970). The research tool was a LibQual standard questionnaire taken from www.Libqual.org website which was translated to Persian. Data analysis at descriptive level included frequency, percentage, mean, standard deviation and at the level of inferential consisted of multifactorial variance analysis, single sample t-test and Friedman test. Findings:Results show that the whole score for the quality of library services in Islamic Azad University  of Isfahan (khorasgan) branch was 6.2949. Considering Likert scale, according to the respondents, the quality of services is higher than average. Also, according to user expectations, the mean services provided to the users were (6.13), which is higher than the minimum expectations (5.9557) and lower than the average of maximum expectations (6.7564). Conclusion: There have been adequate quality in library services, and libraries have been able to meet the least users’ expectations in all three dimensions, however, they are far from desired level of services. Also, the results demonstrated that impact of services had more average rather than other dimensions and the library as a place has fewer average rather than other dimensions. Manuscript profile

Open Access Article

17 - A survey on the status of the use of information technology in the academic libraries of Ardebil Province
Hamideh Aliakbari

Purpose: The world is rapidly going towards modernization and areas of application of information technology in the contemporary world and expanding rapidly. Libraries are not exempt from these changes and now we are living in a period of great transformation that refle More

Purpose: The world is rapidly going towards modernization and areas of application of information technology in the contemporary world and expanding rapidly. Libraries are not exempt from these changes and now we are living in a period of great transformation that reflects the changes in university libraries which can be observed. The aim of this research is to study the status quo of use and application of information technology in the academic libraries of the Ardebil province . Methodology: A survey research method was used and the data was collected by a researcher - made questionnaire. The survey consists of 54 academic libraries. Ninety eight personnel  participated in this research. Findings: The results showed that, the most important IT-based information services  offer users online access to databases (53/7%). The training courses were held for users ICDL (53/76 percent). Other results indicated that the most important factor in the application of information technology is training librarians in the use of information technology (By means of 4/95) and the most important difficult barrier is taking advantage of the shortage of IT technicians of libraries (By means of 4/97). Conclusion: The results revealed that the amount of IT & hardware and software equipments of libraries were not satisfactory, and the most difficult barrier was lack of major technical experts in the use of information technology. Manuscript profile

Open Access Article

18 - میزان کاربرد مولفه های مدیریت ناب درکتابخانههای دانشگاههای علوم پزشکی منطقه شمال ایران
صفیه طهماسبی لیمونی محمداسماعیل صدیقه

مدیریت ناب از طریق بهبود مستمر، ریشه کن کردن اتلاف و آفرینش ارزش در سازمان به همراه جلب مشارکت کارکنان از یک سو و مشتریان از سوی دیگر، مزایای زیادی را برای سیستم‌های تولیدی و خدماتی به منظور کنترل هزینه‌ها و بهبود کیفیت خدمات به همراه دارد. هدف از این مطالعه تعیین میزان More

مدیریت ناب از طریق بهبود مستمر، ریشه کن کردن اتلاف و آفرینش ارزش در سازمان به همراه جلب مشارکت کارکنان از یک سو و مشتریان از سوی دیگر، مزایای زیادی را برای سیستم‌های تولیدی و خدماتی به منظور کنترل هزینه‌ها و بهبود کیفیت خدمات به همراه دارد. هدف از این مطالعه تعیین میزان کاربرد مولفه‌های مدیریت ناب درکتابخانه‌های دانشگاه‌های علوم پزشکی منطقه شمال ایران می‌باشد. مطالعه حاضر از نوع پیمایشی مقطعی می‌باشد که در آن دیدگاه 105 نفر از مدیران و کارکنان بخش‌های مختلف کتابخانه‌های دانشگاه‌های علوم پزشکی منطقه شمال کشور(بابل،گلستان، گیلان و مازندران) در ارتباط با بکارگیری مولفه‌های مدیریت ناب سنجیده شد. به دلیل محدودبودن جامعه پژوهش، کل جامعه به عنوان نمونه انتخاب شد. ابزار پژوهش، پرسشنامه محقق ساخته‌ای مشتمل بر هشت بخش و 64 سوال مبتنی بر مقیاس لیکرت بود که به روش دلفی به تایید نهایی رسید. داده‌ها براساس آمار توصیفی و آمار استنباطی شامل آزمونهای تی تک نمونهای، تی مستقل، فریدمن، کروسکال والیس و من ویتنی با استفاده از نرم افزارSpss 20 تحلیل شدند. باتوجه به فرض نمره معیار 3، میانگین نمره کل مولفه‌های مدیریت ناب کتابخانه‌های علوم پزشکی مورد بررسی، 69/3 به دست آمد. بالاترین میانگین نمره به مدیریت سیستم خرید (88/3) و کمترین میانگین نمره به مولفه سازماندهی نیروی انسانی (54/3) تعلق گرفت. بین نظرات مدیران و کتابداران دانشگاه‌های مورد بررسی در خصوص کاربرد مولفه‌های مدیریت ناب و هم چنین وضعیت مدیریت ناب در کتابخانه‌های 4 دانشگاه مورد بررسی تفاوت معنی داری وجود داشت( p≤0/05). تحلیل نتایج نشان داد وضعیت بکارگیری مدیریت ناب در جامعه مورد بررسی در حد مطلوبی قرار دارد.  Manuscript profile

Open Access Article

19 - How to establish a knowledge management system in the organization to eliminate administrative bureaucracies, parallelism and lengthy processes in carrying out activities (Case study: University libraries of the country)
Seyedeh Niloufar Shamoradi

Objective: The purpose of this study is to establish a knowledge management system in the organization to eliminate administrative bureaucracies, parallelism and lengthy processes in carrying out activities in the university libraries of the country. Method: The researc More

Objective: The purpose of this study is to establish a knowledge management system in the organization to eliminate administrative bureaucracies, parallelism and lengthy processes in carrying out activities in the university libraries of the country. Method: The research method is mixed in terms of applied purpose and in terms of data collection. The statistical population in the qualitative section consisted of experts in the field of information science and knowledge in managerial positions, which up to 15 people were selected as a sample size by a purposeful method and interviewed. Also in the quantitative part, the statistical population includes all managers of university libraries in the country, whose number is equal to 1007 people and due to geographical dispersion and large size of the statistical population, in this study using cluster sampling method. By dividing the universities into four sections (north, south, east and west) and Cochran's formula, the sample size was 278 people. In this study, the research tool is a questionnaire whose validity was confirmed by experts' opinions and reliability by Cronbach's alpha which was 0.87. In order to analyze the data, grounded theory approaches and structural equations with PLS software were used. Results: The results showed that the main dimensions of the model are organizational factors, managerial factors, individual factors and structural factors and include 74 sub-components.  Conclusion: Knowledge management and its dimensions due to the improvement of work processes and organizational activities increase the speed of work and reduce administrative bureaucracies, and parallel work. Manuscript profile

Open Access Article

20 - The Evaluation of organizational climate in libraries and its relation with clients’ satisfaction: a case study of college libraries in Shahid Beheshti University of Medical Sciences
Maryam Shekofteh Farzad Zabani مریم کازرانی Farid Zayeri

Objective: Due to the importance of healthy organizational climate and since that makes the promotion of customer service, the aim of this research is evaluating the organizational climate of the college libraries in Shahid Beheshti University of Medical Sciences and su More

Objective: Due to the importance of healthy organizational climate and since that makes the promotion of customer service, the aim of this research is evaluating the organizational climate of the college libraries in Shahid Beheshti University of Medical Sciences and surveying it’s relation with clients’ satisfaction. Methods: This study is applied from objective viewpoint and descriptive survey from data collection viewpoint. Statistical population is all staff of college libraries of Shahid Beheshti University of Medical Sciences and the clients of these libraries. Research instrument for organizational climate was ClimateQUAL and research instrument for clients’ satisfaction was a clients’ satisfaction questionnaire. Descriptive statistical approaches and Spearman’s correlation coefficient were applied in SPSS 19 software for data analysis. Results: Regarding the resulted mean (4.42), the organizational climate of the libraries was more than average. Also, regarding the resulted mean (3.3), the clients Satisfaction of the libraries was a little more than average. Relation with clients’ satisfaction and organizational Climate wasn’t meaningful. Conclusion: The managers of libraries should pay more attentions to indicators of organizational climate which are not in good situatins. Manuscript profile

Open Access Article

21 - relationship between cultural intelligence and entrepreneurial characteristics of university librarians a case study: Mashhad Academic libraries
seyedeh somayeh mousavi Zahra Jafarzadeh Kermani

Objective: This study is conducted aiming to investigate the relationship between cultural intelligence and entrepreneurial characteristics of university librarians in Mashhad who provide services to foreign students. Methods: This investigation is an applied one in More

Objective: This study is conducted aiming to investigate the relationship between cultural intelligence and entrepreneurial characteristics of university librarians in Mashhad who provide services to foreign students. Methods: This investigation is an applied one in terms of purpose which is carried out as a descriptive – analytical survey and two questionnaires were used as the data collection instruments: the Early & Ang's of Cultural Intelligence questionnaire (2007) with the reliability of 0.91 and the Kordnaeij & et al's Entrepreneurial Characteristics questionnaire (2008) with the reliability of 0.94. The population under study consists of all 91 university librarians in Mashhad city who provide services to foreign students in 2015 selected by census method. SPSS software and the descriptive and inferential statistics were used to analyze data. Results: The Findings indicated that the librarians working in these libraries are in a good status both in terms of cultural intelligence and entrepreneurial characteristics aspects. Furthermore, there is a significant relationship between the librarians' cultural intelligence and their entrepreneurial characteristics as well as between each of the four aspects of cultural intelligence including Metacognitive, Cognitive, Motivational and Behavioral aspects and the librarians' entrepreneurial characteristics. Moreover, results indicate that there is no meaningful difference between the level of cultural intelligence of librarians in terms of education, job experience and field of study and also between entrepreneurial characteristics of librarians in terms of employment status. Conclusions: there is a meaningful relationship between cultural intelligence and librarians' entrepreneurial characteristics. Manuscript profile

Open Access Article

22 - The investigation of scholar librarians role in providing information resources of Nursing and Midwifery Students projects in Hamadan University of Medical Sciences
Tahereh Torkaman Fatemeh Madadian

Objective: The purpose of this study is to determine the role of scholar librarians in collecting Information resources for research projects nursing and midwifery students in Hamadan University of Medical Sciences. Methods: Type and method of research is descriptive an More

Objective: The purpose of this study is to determine the role of scholar librarians in collecting Information resources for research projects nursing and midwifery students in Hamadan University of Medical Sciences. Methods: Type and method of research is descriptive and survey. The statistical population of the study is all nursing and midwifery students studying in 2015 year. According to Krejcie and Morgan's table for 570 people, 225 people were selected as the sample size. A researcher-made questionnaire was used to collect data and Cronbach's alpha Obtained 0.967. In descriptive statistics, frequency, frequency Percent and Mean and in inferential statistics were used for comparing the qualitative variables of the Chi square test and the quantitative variables of the t-test. Data were analyzed by SPSS16. Results: The findings showed that 34% agree that a Scholar librarian can help in educating and responding to student information needs. 29% agree that a Scholar librarian offers services that help design proposals for research projects. 26% agree that a Scholar librarian is trying to provide the students necessary information resources to develop research projects. 34% agree that a Scholar librarian is trying to serve students in selecting and retrieving sources in designing research projects. Also, 26% agree that a Scholar librarian is aware of student problems in drafting proposals for research projects. Conclusion: Librarians as researchers of information resources play an important role in the design of student research projects. Scholar librarians play an important role in the provision and retrieval of information resources and familiarity with search strategies. Manuscript profile

Open Access Article

23 - The Most Widely Used Components of Research Data Management (Case Study: Librarians of University of Medical Sciences Libraries in 7th. Zone in Iran)
Mohammad Rahim Rasouli Azad Hassan Ghahnaviyeh Fahimeh Babalhavaeji nadjla hariri

Objective: To determine the most widely used components of research data management from the perspective of librarians in university libraries of medical sciences in 7th.Zone of Iran.Methodology: In the present study, has used the exploratory mixed method (qualitative-q More

Objective: To determine the most widely used components of research data management from the perspective of librarians in university libraries of medical sciences in 7th.Zone of Iran.Methodology: In the present study, has used the exploratory mixed method (qualitative-quantitative). Qualitative data were collected using a semi-structured Delphi-fuzzy questionnaire. In the quantitative section, with the categories-items resulting from the qualitative section in the form of a researcher-made questionnaire, the opinions of 127 librarians of the desired university libraries were collected. Quantitative data were analyzed by factor analysis and structural equation modeling technique with PLS software.Results: With the implementation of Delphi phases, among the twelve components identified, 6 widely used components in research data management in university libraries of medical sciences of 7th zones, including data infrastructure, respectively; Supervisory role; reuse; the budget; Organize; Have been). The average operating load of these 6 components in the academic libraries under study was higher than 0.6 (acceptable). Cronbach's alpha coefficient, reliability, composition and AVE value were equal to 0.5, so all the criteria in the hidden variables were in the acceptable range. The results of t-test and Friedman test in a small part showed that in the management of research data, librarians in the above categories have made a significant difference compared to other components.Conclusion: According to the librarians of medical libraries in 7th. Section of Iran, data infrastructure components, supervisory role, reuse, budget, organization and sharing are the most practical components in research data management in such libraries, which can be considered as Used a benchmark to conduct future research as well as to build a tool for related research. Manuscript profile

Open Access Article

24 - Identifying and prioritizing aspects of knowledge audit in academic libraries
Tayebeh Abash Fahimeh Babalhavaeji Dariush Matlabi,

Objective: The purpose of this research was to identify and prioritize the aspects of knowledge audit in academic libraries. Methodology: The method of this research is descriptive-survey. The statistical population of the research includes the final managers and m More

Objective: The purpose of this research was to identify and prioritize the aspects of knowledge audit in academic libraries. Methodology: The method of this research is descriptive-survey. The statistical population of the research includes the final managers and managers of central library departments of universities affiliated to the Ministry of Science, Research and Technology. The sampling method of the libraries, considering their dispersion in the whole country, is first by random cluster sampling method and then by targeted method of the central library of the largest university in the center of the province. Finally, the number of 279 final managers and department managers of central libraries of universities affiliated to the Ministry of Science, Research and Technology were selected as the statistical sample of the research. The knowledge audit questionnaire has been compiled with 99 items and includes 14 dimensions of vision and organizational goals (7 items), analysis of knowledge data and information (6 items), measurement of explicit and tacit knowledge (6 items), drawing a knowledge map. (6 items), identifying strategic elements of the organization (8 items), analyzing the gap between existing and desired knowledge (5 items), preparing the organization (6 items), identifying the knowledge audit process (7 items), forming a knowledge audit working group (8 items) ), analysis of knowledge flow (12 items), identification of valuable assets of the organization (6 items), evaluation of information and knowledge (6 items), measurement of current knowledge health (9 items) and knowledge application analysis (7 items). Results: Based on the results of the research, the components of knowledge flow analysis (4.57), measuring the health of current knowledge (4.12), forming a knowledge audit working group (3.68) and identifying the strategic elements of the organization (3.12) have a higher average rating than others. The indicators are in terms of the possibility of occurrence and influence in the knowledge audit of academic libraries and have a more favorable situation in academic libraries, and in the same way, other indicators are placed in the next ranks. Conclusion: Based on the results of the research, it was found that managers can benefit from knowledge audit in improving the quality of university library services. By applying knowledge audit, managers review, examine, measure and evaluate the intellectual assets of the organization and evaluate the knowledge reserves and flow of the entire organization.  Manuscript profile

Open Access Article

25 - A Survey on Scope and Familiarity with Web 2.0 by Academic Librarians of Tabriz City
Sanam Ebrahimzadeh nader naghshineh

Purpose: The present investigation focuses on the scope and familiarity with Web 2.0 displayed by academic librarians in the city of Tabriz. It aims to find a scale by which to ascertain the tendency and preparedness of librarians to adopt the said technology. Method More

Purpose: The present investigation focuses on the scope and familiarity with Web 2.0 displayed by academic librarians in the city of Tabriz. It aims to find a scale by which to ascertain the tendency and preparedness of librarians to adopt the said technology. Methodology: A survey was implemented using a questionnaire devised by the researchers. Thirty five librarians were surveyed  Findings: familiarity and use of Web 2.0 tools by librarians was (2.5) and (2.7). Findings: The average of Familiarity with each of the Web 2.0 tools was; Blogs (3.25), social networking (3), RSS (2.65), wiki (2.5), instant messaging (2.22), social bookmarks (2/2), podcasts (2), online image sharing (1.94). In addition, rate of acceptance for welcoming web 2.0 technologies in future was (3.7). Conclusion: Some academic librarians were well versed in Web 2.0 tools such as weblogs, wikis, RSS and various social networks. However, in general, there had been limited knowledge concerning podcasts, photograms and social bookmarking. While librarians displayed high aptitude in employing weblogs, photograms and other forms of online in which image sharing were in the least. They displayed, however, a high rate of acceptance for welcoming web 2.0 technologies in future. Primary impediment in using Web 2.0 stemmed from inadequate training.   Manuscript profile

Open Access Article

26 - A checklist for quality assessment of information technology-based services in academic libraries
alireza esfandyari moghadam fahimeh babalhavaeji

Purpose: Accepting the fact that information technology-based services (ITBS) in academic libraries are considerably ubiquitous and emphasizing that little attention has been given to the overall assessment of ITBS quality in academic libraries, the present paper aims a More

Purpose: Accepting the fact that information technology-based services (ITBS) in academic libraries are considerably ubiquitous and emphasizing that little attention has been given to the overall assessment of ITBS quality in academic libraries, the present paper aims at reviewing the literature related to quality assessment and performance evaluation in academic libraries, and extract key issues. Hence, it attempts to identify a set of criteria that appears to be useful for assessing the quality of academic libraries ITBS and use these criteria to develop an instrument or evaluation checklist for evaluating the quality of academic libraries ITBS. Methodology: The method used in the research is literature review by which related literature concerning quality assessment of academic libraries’ services has been consulted. Findings: The literature tells us that evaluating ITBS in academic libraries should be considered more and thus, more evaluation studies on the basis of validated tools are needed. Conclusions: Hopefully, the suggested evaluation tool or some parts of it will be used by future studies.   Undoubtedly, this evaluation checklist can be enriched by further studies.   Manuscript profile

Open Access Article

27 - Entrepreneurship protective features among the librarians of academic libraries and finding the relationship and effect of demographical variables on their entrepreneurship protective features
Mohammadreza Abazari fahimeh Babalhavaeji

Purpose: Present research tries to study entrepreneurship protective features of librarians of academic libraries of comprehensive Islamic Azad Universities and to find the relationship and effect of demographical variables on their entrepreneurship protective features. More

Purpose: Present research tries to study entrepreneurship protective features of librarians of academic libraries of comprehensive Islamic Azad Universities and to find the relationship and effect of demographical variables on their entrepreneurship protective features. Methodology: Research is of descriptive type and its method is analytical survey. Statistical population composed of 109 persons of librarians of academic libraries in 15 comprehensive branches who were tested by census. Data collection instrument was face-to-face interview with pundits in order to choose entrepreneurship protective features, and researcher-made self-measurement questionnaire for measuring these features in librarians. Data were analyzed by descriptive statistics (frequency, percentage of frequency and table-drawing) and inferential statistics (KMO index, Kervit Bartlett test, single-way variance analysis, correlation coefficient and determination coefficient). Findings: Librarians' entrepreneurship protective features were significantly less than average and there was a significant relationship between librarianship diploma, age and librarians' education level and their protective features. Also among some librarians' protective features with variables of educational diploma, age and education had positive and direct coefficient that the increase in score of demographical variables caused the increase in librarians' entrepreneurship protective features. Conclusion: Nowadays, the emphasis is on attracting and recruiting entrepreneur librarians. Explaining the goals, responsibilities and assigning responsibility to competent librarians have made they feel confidence and trust. Organizational support causes they secure consent of users and applicants of libraries and information centers with their most capability and ability while they get along with workplace and survive for long-term.  Manuscript profile

Open Access Article

28 - Entrepreneurship qualification characteristics and job skills abilities in university librarians: A case study of comprehensive Islamic Azad Universities
Mohammad Reza Abazari Fahimeh Babalhaveji Fatemeh Nooshinfard

Purpose: The present study aims at exploring the level of entrepreneurship characteristics in qualification characteristics and job skills abilities in the academic librarians of the comprehensive branches of Islamic Azad University. Methodology: It is a combination of More

Purpose: The present study aims at exploring the level of entrepreneurship characteristics in qualification characteristics and job skills abilities in the academic librarians of the comprehensive branches of Islamic Azad University. Methodology: It is a combination of qualitative and quantitative method. we interviewed with 25 people from knowledgeable of psychology, management, economics and library science  and  in order to select qualification characteristics, it was interviewed among 32 suggested characteristics and by means of analytic measurement method with instrument of questionnaire of self-test in the test of 15 selective characteristics in librarians of academic libraries were used, then found things were collected and analyzed. Findings: Characteristics of necessary qualification in presentation, expansion, development and control of services quality, organizational learning, and relationship with subjective experts, increase of resources collection, individual and specialized relationships with colleagues and confrontation with job challenges in librarians were in the high amount and other characteristics were in the average amount. Conclusion: Librarians as effective elements in the services of news transmission in libraries need change and transformation and also customers (users and applicants) expect change on the basis of investment management  with support of validity of change in the abilities of librarians job skill. Manuscript profile

Open Access Article

29 - Capability of Geographic Information System (GIS) in mapping of performance indicators at academic libraries
Rogheyeh Eskrootchi Farideh Vaziri Heshi Mojgan Janbozorgi

Purpose: This study aims to determine the capabilities of GIS in mapping of library performance indicators at Tehran University of medical sciences and Shahid Beheshti University of medical sciences. Methodology: The descriptive research method was used to carry out th More

Purpose: This study aims to determine the capabilities of GIS in mapping of library performance indicators at Tehran University of medical sciences and Shahid Beheshti University of medical sciences. Methodology: The descriptive research method was used to carry out this research. All central and college libraries in Tehran university of medical sciences and Shahid Beheshti university of medical sciences were selected in sampling. Selected six performance indicators in this study cover broad categories in the library various fields such as: facilities, staff, collections, and expenditures, that required data for calculating them gathered with questionnaire. Finally the data analysis was conducted using ArcGIS version 9.3. Findings: ArcGIS  software has capability of displaying performance indicators in the format clear images to conduct suitable analysis, in other words displaying  these indicators in the form of graphs and tables not only makes analyzing difficult but also it is lacks the precision and generalization. Conclusion: The maps applied for performance indicator analysis with GIS, like a road map to guide people according to their needs and respond to various questions, so they can extract much analysis from these maps; in addition, data analysis is just one of the GIS capabilities among the numerous capabilities Manuscript profile

Open Access Article

30 - The study of the relationship between emotional intelligence and job satisfaction in librarians who work in university central libraries belonged to science, research and technology ministry in Tehran
zahra piri amir reza asnafi Taghi Pourebrahim najmeh salemi

Purpose: This study aims to survey on relationship between emotional intelligence and job satisfaction in universities central libraries librarians of the ministry of science research and technology in Tehran. Research Method: It was an applied research using descriptiv More

Purpose: This study aims to survey on relationship between emotional intelligence and job satisfaction in universities central libraries librarians of the ministry of science research and technology in Tehran. Research Method: It was an applied research using descriptive _ correlative method. The population of the study is 300 librarians from which, by using the sample table of Morgan 170 people were chosen by random and proportional method for study sample. For gathering study data, emotional intelligence of Cibriashearing were used and job satisfaction questionnaire of Fild and Roth were used too. For analysis of gathered data, Pearson correlation tests, one sample and independent T, one way variance and regression were used. Findings: The study findings showed that there is a meaningful relation between emotional intelligence and job satisfaction of librarians. The study findings showed that emotional intelligence and job satisfaction in librarians is above average. But there is no meaningful relation between emotional intelligence and job satisfaction with regard to sex, education and career history. Conclusions: Emotional intelligence and job satisfaction are important indicators in order to improve the quality of services in academic libraries are librarians. Therefore, it is important that the central libraries of universities affiliated to the Ministry of Science, Research and Technology in Tehran, the creation of job satisfaction for their libraries, regardless of gender, level of education and work experience provide the other hand, the librarians use the emotional intelligence skills are benefited. Manuscript profile

Open Access Article

31 - A study of knowledge management in Iranian academic libraries
fahimeh babalhavaeji Lida Mahdizadeh ghalehjoogh

This research tries to study knowledge management (KM) in the central libraries of Islamic Azad Universities and the Universities of Science, Research and Technology Ministry in the center of provinces of the country. It aims to study and inquire "organizational KM", an More

This research tries to study knowledge management (KM) in the central libraries of Islamic Azad Universities and the Universities of Science, Research and Technology Ministry in the center of provinces of the country. It aims to study and inquire "organizational KM", and compare it within the two group of research society. The method of research is analytical survey. To do this, all comprehensive branches of Islamic Azad University and 23 governmental Universities were selected as the sample using purposive selection and purposive cluster sample, respectively. To collect needed information, questionnaire is used. According to research findings, four hypotheses of difference between two research societies in terms of "collecting knowledge resources", "organizing knowledge resources", "disseminating knowledge resources", and "human knowledge resources" were rejected.     Manuscript profile

Open Access Article

32 - The feasibility study of implementing electronic-reference services based on user-oriented approach Case study: central library of Islamic Azad University – Research & Science branch – Tehran
hajar zarei Marziyeh Sekandari

Objective: the present study has been done to measure facilities to provide e-reference service in central library of Islamic Azad University – Research & Science branch – Tehran. Methodology: the study method is survey – descriptive. The studied More

Objective: the present study has been done to measure facilities to provide e-reference service in central library of Islamic Azad University – Research & Science branch – Tehran. Methodology: the study method is survey – descriptive. The studied population includes the students of (BS, MS and Ph.D) degrees, librarians and library manager of Islamic Azad University – Research & Science branch – Tehran. Data collecting tool is the questionnaire provided in two sections: the first and second sections review polling user and library facilities and abilities respectively. The data have been analyzed by SPS application. Findings: the data indicate 91% of the users can access to the internet, they are relatively familiar with information – communicative technology, and excessively tend to receive e-reference service. The librarians ability of using information technology and their interest in learning required skills to provide e-reference service would be considered acceptable. The library is in inappropriate situation financially and technically (facilities & equipment). Conclusion: considering improper budget status, equipment and space of the library, personal's competency and their passion of learning required skills to provide e-reference service as well as user's knowledge of the service may be above intermediate level, from the personal and manager.s viewpoint, the library would be fail to provide e-reference service. Considering, this applied study the library can use the data and satisfy user by allocating valid budget to provide and develop the service. Manuscript profile

Open Access Article

33 - The relationship between knowledge sharing and innovation of academic librarians
Ebrahim Zarei Esmat Momeni

Purpose: It aimed to determine the level of knowledge sharing and a set of five levels of innovation (environmental, leadership, process, and feedback - the feedback - people) and the relationship between knowledge sharing and innovation. Methodology: In this study, th More

Purpose: It aimed to determine the level of knowledge sharing and a set of five levels of innovation (environmental, leadership, process, and feedback - the feedback - people) and the relationship between knowledge sharing and innovation. Methodology: In this study, the type of research is applied and research method used is descriptive correlation. The research population included 31 librarians and administrators of the Tarbiat Modarres University libraries. To gather data 2 questionnaires were utilized. The data, using descriptive and inferential statistics, including t-test and Pearson correlation coefficient were analyzed. Findings: The level of knowledge sharing among the librarians, 1.75, is undesirable. In general, knowledge sharing and innovation between the two variables, there is no significant relationship between them. Conclusion: The directors of the University library share their knowledge and experience to deal with subordinates followed further innovation.     Manuscript profile

Open Access Article

34 - Analysis of macro processes of supply chain management of Persian books in libraries of Tehran University of Medical Sciences and Health Services
Nadjla Hariri Mina Esmaeili Golsefid

Purpose: To analyze macro processes of supply chain management of Persian books in libraries of Tehran University of Medical Sciences and Health Services. Methodology: The research method was analytical survey. Data were gathered using 3 questionnaires 'Customer Relati More

Purpose: To analyze macro processes of supply chain management of Persian books in libraries of Tehran University of Medical Sciences and Health Services. Methodology: The research method was analytical survey. Data were gathered using 3 questionnaires 'Customer Relationship Management', 'Internal Supply Chain Management', and 'Library Information Sources Suppliers Relationship Management'. Research Population consisted of 375 users, 10 publishers and 12 librarians. The statistical test used for data analysis was T-Test. Findings: The Customer Relationship Management Process with Mean 2/12, P-value <0/001 was lower than average level. The internal supply chain management process with Mean 3/33, P-value= 0/013, and the supplier relationship management process with Mean 3/34, P-value = 0/005 were higher than average level. Conclusion: The biggest problems in supply chain unity from libraries’ viewpoint were centralization on purchasing information resources through book fair and from publishers’ view, lack of relationship with libraries, postal and communication barriers, and delay in on time awareness of the libraries from the information about the last publications.   Manuscript profile

Open Access Article

35 - A survey on students' familiarity and use of library services in Karaj Islamic Azad University
shokouh tafreshi Solmaz Derogar Kalkhoran

This research, is done by using survey-descriptive method and aims to study students' familiarity and use of library services in Karaj Islamic Azad University. The research population is composed of 400 students out of 20000 students and after distributing the questionn More

This research, is done by using survey-descriptive method and aims to study students' familiarity and use of library services in Karaj Islamic Azad University. The research population is composed of 400 students out of 20000 students and after distributing the questionnaire (including 17 closed and 2 open-ended questions) as data collection tool, among them, 369 ones were returned. The findings of the research demonstrate that there is a meaningful reverse co-relation between the students' familiarity with the libraries and the library services and resources (R = 4.054), but there is a meaningful co-relation between their unfamiliarity with the library departments and using accessible library resources (R = 0.0507). There is also meaningful co-relation between students' expectation rate (R = 0.615) expectations and knowing how to use the library. The findings also indicate that 63.1 percent of students are the library members. 71.8 percent of students use the library for reading needed textbooks. The library resources are not up-to-date and there is also lack of library resources (57 percent). The students are not skillful in using library sources (49 percent). The students need to take part in some courses to learn how to use library (75.3 percent). The students make use of computer for searching (61.8 percent). The students are not urged by the professors to use the library resources (58 percent). It is notable that research hypothesis has not been confirmed. Finally some suggestions have been offered for the present and the future.     Manuscript profile

Open Access Article

36 - Implementing system of interlibrary cooperation and document delivery services: a study of barriers and problems available in academic libraries of West Region of Iran
ali biranvand parvaneh Ranjbar

Purpose: Because of restrictions such as budget, space, and manpower, libraries and information centers are forced to meet information needs of their users through resource sharing, interlibrary loan and document delivery services. Therefore, this study intends to inves More

Purpose: Because of restrictions such as budget, space, and manpower, libraries and information centers are forced to meet information needs of their users through resource sharing, interlibrary loan and document delivery services. Therefore, this study intends to investigate implementing system of interlibrary cooperation and document delivery services in academic libraries located in West Region of Iran. Methodology: To do this, it studies barriers and problems faced by aforementioned libraries.Using descriptive method and distributing questionnaires among managers and librarians in the academic libraries located in western parts of the country, Kurdistan, Ilam, Hamedan, Kermanshah, and Lorestan, needed data were collected. Findings: Based on the findings, on the average, about 88/7% of respondents agreed that the creation of interlibrary loan system and document delivery services is a necessity. Findings also indicate that factors such as technical factors (95%), human factors (92/3%), economic factors (85/9%), and organizational factors (68/8%) influence the creation, however, the barriers include: lack of information databases, lack of necessary equipment for document delivery, resistance of managers and librarians for cooperation among local libraries and lack of their belief to cooperate libraries, weakness in technological infrastructure, lack of specialists, tendency to source centralization in libraries, lack of credit securing from mother organization, are also among the important factors that discourage the establishment of such systems and services. Conclusions: According to the findings, some suggestions have been provided.     Manuscript profile

Open Access Article

37 - Studying the Entrepreneurship Psychological Characteristics of Librarians In University Libraries from the Viewpoint of Humanistic School A Case study: Comprehensive Islamic Azad Universities
Fahimeh Babalhaveji mohammad reza abazari Fatemeh Nooshinfard

Purpose: The aim of research is to determine demographic variables of librarians of comprehensive units of university libraries of Islamic Azad University, their relation and  influence on entrepreneurship psychological characteristics from the viewpoint of humanis More

Purpose: The aim of research is to determine demographic variables of librarians of comprehensive units of university libraries of Islamic Azad University, their relation and  influence on entrepreneurship psychological characteristics from the viewpoint of humanistic school.       Methodology: Research method is a survey and descriptive analytic survey. The research was based on the humanistic school with 26 entrepreneurship psychological characteristics. Total of statistical society were 109 librarians and questionnaire of self testing was used as a tool. The analysis of   information was done by descriptive and analytic statistics by SPSS software.       Findings: Entrepreneurship psychological characteristics in librarians was more than average point meaningfully and there was meaningful relationship between educational degree of library science and education level of librarians with their psychological characteristics. Also, among some of the psychological characteristics of librarians with educational degree variable and the level of educations had appositive and direct coefficient with increase of scores of scale of these variables, the entrepreneurship psychological characteristic of librarians increase. Among characteristics of librarians' entrepreneurship psychological, foresight characteristic receives the least influence and innovating characteristic receives the most influence from the demographic variables.      Conclusion: With the existence of a few experts and knowledgeable in the field of entrepreneurship of librarians the findings of this research, is as a new approach in the study of characteristics of librarians entrepreneurship psychological. It is expected librarians could designate backgrounds for entrepreneurship activities in the libraries. Due to economical situation of the world and shortage of budget in the big trading centers, libraries still have a very valuable good and something that they can sell. This valuable good is information. Information is the primary exploitation and usage of information owe to absorption and use of librarians with entrepreneurship characteristics. Manuscript profile

Open Access Article

38 - Determing the Level of Organizational Lntelligence of the Academic Librarians in Ahwaz According to Karl Albrkht's model and its Relationship with their creativity.
Farideh Osareh Behnam Makvandi Fariba Kooti Maryam Syed Tabib

Purpose: The main objective of the research revolves around the components of organizational intelligence and creativity in order to determine the level of organizational intelligence of librarians employed in academic libraries of the city of Ahvaz, and the relationshi More

Purpose: The main objective of the research revolves around the components of organizational intelligence and creativity in order to determine the level of organizational intelligence of librarians employed in academic libraries of the city of Ahvaz, and the relationship between their organizational intelligence and creativity. Methodology: The statistical population of the study is all librarians working in academic libraries that including 105 persons. The tool for data collection in this research was Karl Albrecht’s standardized questionnaire of organizational intelligence and Rand Sip’s questionnaire of creativity In this study, analysis was performed using descriptive statistics and inferential test (regression analysis tests, Pearson’s correlation coefficient, and analysis of variance). Findings: The results showed that there is a statistically significant relationship between organizational intelligence (in general) and creativity in a significant level of 0.000. However, none of the organizational intelligence components showed a significant correlation with the creativity. Conclusion: Organizational intelligence and creativity in the samples are very weak. The enterprise intelligence component only shared the fate of most power users have been explained. These organizations should equally consider all the components of the organizational intelligence, and provide grounds for creativity in the library. Management system, with its emphasis on control personnel self, counseling, encouraging innovation and respect for individuals, plays an important role in fostering the creativity of the employees. Manuscript profile

Open Access Article

39 - Website accessibility evaluation of central libraries of 20 superior universities associated with Ministry of Science‚ Research‚ and Technology based on worldwide web consortium guidelines (W3C)
hajar Zarei frozan Bagheri Garmarodi

Purpose: The purpose of the study is to determine website accessibility status of central libraries of 20 superior universities associated with Ministry of Science &sbquo; Research &sbquo; and Technology based on worldwide web consortium guidelines. Methodology: This p More

Purpose: The purpose of the study is to determine website accessibility status of central libraries of 20 superior universities associated with Ministry of Science &sbquo; Research &sbquo; and Technology based on worldwide web consortium guidelines. Methodology: This paper is an applied study using evaluation method in accordance with 15 indices extracted from guidelines of web content accessibility of the consortium. &sbquo; Accessibility of 20 central libraries’ websites of superior universities associated with Ministry of Science&sbquo; Research&sbquo; and Technology which have gained  1-20 grades due to university ranking of the Ministry&sbquo; have been evaluated by technical method (mechanical – manual) based on indices of the first priority extracted from worldwide web consortium. Mechanical evaluation was performed by EvalAccess 2.0 application and manual evaluation was developed by using the checklist extracted from indices of the first priority of worldwide web consortium guideline. Findings: The data demonstrated that in mechanical evaluation method&sbquo; the central library website and the document center of Gilan University with 19 points and grade 1&sbquo; and the central library Website of Mashhad Ferdosi University with 472 points and grade 18 are the most and the least accessible websites respectively. In manual evaluation the average of websites accessibility is 23%. Totally the accessibility rate of the websites is below 50% that is too far from the desirable outcome. Finally&sbquo; some techniques and suggestions have been offered to improve websites accessibility. Conclusion: The paper is the second applied study in the field of website accessibility evaluation and the first applied study in the field of Iranian academic websites accessibility evaluation. The study data may develop a global perspective to policy makers to design accessible websites. Manuscript profile

Open Access Article

40 - Evaluation of library Anxiety among students: A case study of Rehabilitation School of Iran University of Medical Sciences
nadjla hariri somaye nemati lafamjani

The purpose of the present study is to investigate the library anxiety among the students of Rehabilitation School of Iran University of Medical Sciences. The research method is survey and 211 students have participated in the study. The Bostick's library anxiety scale More

The purpose of the present study is to investigate the library anxiety among the students of Rehabilitation School of Iran University of Medical Sciences. The research method is survey and 211 students have participated in the study. The Bostick's library anxiety scale in the form of a researcher-made 39-item questionnaire was used as the instrument of data collection. The findings revealed that the library anxiety of the students is at average level. The library anxiety also was at average level in terms of barriers with staff, affective barriers, library knowledge, comfort with the library and mechanical barriers, but the anxiety in terms of mechanical barriers was at higher level than the other indicators. The findings of the study showed no significant difference in the library anxiety based on the educational level. Only in the indicators of the mechanical barriers, the library anxiety of males was higher than females. The average level of library anxiety among the students is an important finding which needs the librarians' effort for its reduction.   Manuscript profile

Open Access Article

41 - The relation of emotional intelligence to librarians' empowerment: A case study of Tabriz academic libraries
Fahimeh Babolhavaeji vahid Aghakishizadeh

Purpose: This research aims to survey the relationship between librarians' emotional intelligence and empowerment, who work in Tabriz academic libraries. Methodology: For attaining this goal, we have used two research instruments, that included two questionnaires, Bar- More

Purpose: This research aims to survey the relationship between librarians' emotional intelligence and empowerment, who work in Tabriz academic libraries. Methodology: For attaining this goal, we have used two research instruments, that included two questionnaires, Bar-On EI Scale and Model (consist of 30 questions for Emotional Intelligence Measurement), Nokelainen and Ruhotie Empowerment Model, consist of 10 questions for Empowerment Measurement. These questionnaires were distributed among 136 samples, who were working in Tabriz universities. Then, results of measurement have been analyzed using statistical descriptive and inferential methods (Pearson’s Correlation Test and Linear Regression). Findings: According to the findings, there is a significant relation (0.404 Pearson Correlations and 0.163 R Square) between EI and Empowerment of academic librarians in Tabriz. The score of EI has been attained 111.5221, which in comparison with scale (90-120) is high. And, the score of librarians' empowerment has been attained 40.6838. This score in comparison with scale (40-50) is very high. Conclusion: This research is the first report to collect data relating to librarians' emotional intelligence and empowerment in Iran.     Manuscript profile

Open Access Article

42 - Evaluation of social capital and its criteria in academic libraries Case Study: The central libraries of Universities depends on Science, Research and Technology Ministry in Tehran
Fahimeh Babalhavaeji Nastaran Zamani Rad

Objective: The purpose of this study is determination of amount of social capital and its criteria in academic libraries.criteria of trust, relationship, interaction, capacity, diversity and structure are considered in this study, that are accepted commonly among the mo More

Objective: The purpose of this study is determination of amount of social capital and its criteria in academic libraries.criteria of trust, relationship, interaction, capacity, diversity and structure are considered in this study, that are accepted commonly among the most of experts in this field. Methodology: This study is an analytical survey and for gathering data questionnaire was used. The community research is 218 librarians of the central library’s affiliated to the Ministry of Science and Technology and 140 librarians was determined in random stratified sampling. Descriptive statistics was used and  t-test and Friedman test.  Findings: Results showed that the average of social capital is in academic libraries 2.93 and among its indicators, variation (3.30) is highest and capacity (2.50) is lowest.  Conclusion: The results indicate that amount social capital is moderate in the sample. There is also a significant difference between criteria of social capital and all criteria are higher than expected, but capacity is not. Manuscript profile

Open Access Article

43 - The relationship between the quality of perceived service of the library from the perspective of faculty members based on LibQual Model and their attitude toward collaboration with librarians in Jundi-Shapur University of Dezful
Mohammad Amin Sekhavatmanesh Ali Shahshojaee Farideh Osareh

Purpose: The aim of the present research is investigating the relationship between the quality of perceived service of the library from the perspective of faculty members and their attitude toward collaboration with librarians in Jundi-Shapur University of  Dezful More

Purpose: The aim of the present research is investigating the relationship between the quality of perceived service of the library from the perspective of faculty members and their attitude toward collaboration with librarians in Jundi-Shapur University of  Dezful (JSU). Methodology: This research used a descriptive-survey and the correlational method. Research population consisted of all of 53 faculty of JSU. Data collection tools are questionnaire for assessing the quality of library services and questionnaire for faculty attitude toward collaboration with librarians. For data analysis, descriptive and inferential statistics methods (Pearson’s Correlation Test) were used. Findings: The findings showed that quality of perceived service of the library from the perspective of faculty was evaluated in the average level (5.72). Also, their attitude toward collaboration with librarians was evaluated with agreement (3.93). It was determined that there was no significant relationship between the quality of perceived service of the library from the perspective of faculty and their attitude toward collaboration with librarians in JSU. Conclusion: Variable of quality of perceived service of the library from the perspective of faculty members was not as the role of anticipant for variable of their attitude toward collaboration with librarians and investigating relationship of other variables is necessary. Manuscript profile

Open Access Article

44 - Comparative study on communication skills of Bushehr academic librarians
Shohreh SeyyedHosseini Abdolrasoul Khosravi Reza BasirianJahromi

Purpose: This comparative study aims to investigate the communication skills of Bushehr academic librarians from the users and librarians’ viewpoint. Methodology: Survey-descriptive method was used to conduct this study. Population included all academic librarian More

Purpose: This comparative study aims to investigate the communication skills of Bushehr academic librarians from the users and librarians’ viewpoint. Methodology: Survey-descriptive method was used to conduct this study. Population included all academic librarians in Bushehr municipality – both in Ministry of Science, Research and Technology and Ministry of Health and Medical Education- who adopted as an enumerative population and the users (4340 students in Persian Gulf University and 2799 students in Bushehr University of Medical Sciences) who selected as a random sampling. Required data were gathered by Queendom questionnaire and analyzed by SPSS 16.0. Findings: The results showed that the communication skills of academic librarians are more than average. In addition, there is not any significant difference between communication skills parameters and demographic characteristics. Conclusion: According to the results, the high level of communication skills of librarians could lead to better services, and improving the level of the service quality Manuscript profile

Open Access Article

45 - Studying the quality of services in libraries of Kermanshah Medical Sciences University using LibQual Model
saeed ghaffari

Purpose: The present research aims to assess performance quality of libraries of Medical Sciences University in Kermanshah through LibQual. Methodology: We used the LibQual Survey. 195 library users completed the questionnaire. Findings: The research findings show tha More

Purpose: The present research aims to assess performance quality of libraries of Medical Sciences University in Kermanshah through LibQual. Methodology: We used the LibQual Survey. 195 library users completed the questionnaire. Findings: The research findings show that although the overall services of the Medical libraries meet the users' needs, minimum expected level of service (adequacy gap = 0/12), there is a significant gap between the perceived level of library services and the users, desired level of service (Superiority gap = -2/22). Conclusion: The performance of Health library is better than another library (by average 6/37) and the Medical library has the worst performance.     Manuscript profile

Open Access Article

46 - A survey on The level of information technology application in Zanjan academic libraries
Hassan Larijani Hassan Larijani hooda Salarpoor

Purpose: This study aims to do an investigation into the level of information technology application in academic libraries located in Zanjan. Methodology: The research method used descriptive survey. The research societyincludes 19 Zanjan academic libraries. Findings: More

Purpose: This study aims to do an investigation into the level of information technology application in academic libraries located in Zanjan. Methodology: The research method used descriptive survey. The research societyincludes 19 Zanjan academic libraries. Findings: The most hardware facilities in the library include computer, printer, speakers, CD writer, the phone and most software facilities are the comprehensive software library and instructional CDs. The highest use of electronic resources in the libraries was related to the electronic CD (52.6%) and electronic journals (42.1%). The most usage of information technology (IT) has been observed in two parts of cataloging and information services (64.7%). Conclusion: Generally, information technology equipment and facilities have been used in the libraries at low level, and also the level of application of information technology in Zanjan academic libraries is under 50%. Manuscript profile

Open Access Article

47 - Studying fire security status of academic libraries in Islamic Azad University, Region 8
zohreh mirhoseini mahmood mirakbari

This research aims to study fire security status of academic libraries inIslamic Azad University, Region 8. It has been done from four perspectives: Library building structure; Flammable materials in libraries; Fire fighting instrument in libraries and users' informatio More

This research aims to study fire security status of academic libraries inIslamic Azad University, Region 8. It has been done from four perspectives: Library building structure; Flammable materials in libraries; Fire fighting instrument in libraries and users' information about fire. Research method used is survey using a check-list organized from 32 questions, observation and interview. The results show that the Region 8 Islamic Azad University libraries are far from the security standards and fire fighting. These libraries are not equipped with necessary equipments. The users and librarians have no education in this regard.   Manuscript profile

Open Access Article

48 - The application of information technology in job empowerment of employees working in library of Islamic Azad University, Fifth Region
mohsen hamidi Rozita sartipi yarahmadi

The purpose of this research is to find out the views of the Islamic Azad University library employees from the Region 5 about the importance of information technology and how influential information technology is regarding their job performances and improvement? Hence, More

The purpose of this research is to find out the views of the Islamic Azad University library employees from the Region 5 about the importance of information technology and how influential information technology is regarding their job performances and improvement? Hence, 65 library employees from different ranks were asked and their responses have been used in this project. The method used is survey-descriptive and a questionnaire was used to gather needed data. In this research, initially the level of information technology used by the librarians was investigated, and then its impact on the library employees' job performance and their improvements were studied. In this study, variety of factors such as job performance improvement, independence, freedom, responsibility, satisfaction, decisiveness, innovation, self control, and etc. have been used to eventually come up with hypothesis and make up the basic questions discussed in this project. According to the hypothesis using information technology can cause obvious improvement at the job performance level of the library employees of the Islamic Azad University Region 5. Findings show that Region 5 libraries have at least between 1-5 employees, 64.6% of them studied Librarianship at college and the number of computer per capita is 69.2%. 25% of these employees have indicated the usage of software such as intranet, Excel and Word and etc. whereas the number of those using practical software and different computer sites goes up to 50% of our research population. Current library activities such as cataloging, issuing membership cards and graphical usage still show more increase of about 70% of the employees. Moreover, the libraries provide excellent facilities such as information banks, either continues or discontinues, fax, telefax, printers and so on. Data analysis verified number of influential factors on job performance improvement such as decrease in number of job related errors, job satisfaction and faster service being provided by these employees. Other factors also related to information technology and its positive impact on these employees were observed and verified: including increase in job satisfaction, more willingness to make job related decisions and accepting more responsibilities. After all, considering the data and their analysis, the hypothesis in this study was confirmed.   Manuscript profile

Open Access Article

49 - Investigating the difference between librarian and non-librarian managers' performance in the management of academic libraries located in Islamic Azad University Region 2
ali asghar Famil-Rouhani saeed ghaffari rasool davoodi fatemeh eslamian

  Purpose: With respect to the key role of the manager(s) in managing the academic library, this research introduced the effective role of library and professional managers in achieving their optimal performance to management of academic libraries in comparison wi More

  Purpose: With respect to the key role of the manager(s) in managing the academic library, this research introduced the effective role of library and professional managers in achieving their optimal performance to management of academic libraries in comparison with non-librarian managers. Methodology: Research method is descriptive survey. Data collection was conducted through questionnaire. The research community involved managers and academic staff consists of 15 universities. In this research, managers in five practice areas: planning, organization, guidance, control, and organizational activities have been studied. SPSS (version 16) was used to analyze collected data. Findings: The results of research identified that there is a significant difference between librarian managers' performance and non-librarian managers'. Conclusion: This research proved the main role of librarian professionals in optimal performance of academic libraries' management.     Manuscript profile

Open Access Article

50 - Performance Assessment of Semnan Academic Libraries based on standard 11620
Monireh Moazzen Dariush Matlabi Mehrdokht Vazirpour Keshmiri

Purpose: The main purpose of this study is to identify of the function of Semnan universities libraries based on ISO 11620. Methodology: Survey was used as a research method and population of research was librarians of Semnan University includes 29 people. Research mad More

Purpose: The main purpose of this study is to identify of the function of Semnan universities libraries based on ISO 11620. Methodology: Survey was used as a research method and population of research was librarians of Semnan University includes 29 people. Research made questionnaire (based on the ISO 11620) was used for gathering data. And to test the hypotheses was used Student's t-tests a sample, one-way analysis of variance and Duncan. Findings: Finding showed the performance of Semnan university libraries in terms of resources and infrastructure, with an average of 89/1, is below the average level. The performance in terms of application with an average of 67/2 is lower than the average level. Also in terms of the effectiveness of academic libraries field lower than the average level is 18/2. Semnan university libraries only in terms of potential and development are have been higher than average level (with average of 27.3). Conclusion: The results showed that the performance of academic libraries in the city of Semnan based on ISO 11620 is lower than the average level. The standard hypothesis tests to compare the performance of different aspects revealed that in term of performance index access resources and infrastructure, application or use, and potential and development libraries investigated were no significant differences between the performances. And the library functions in the field of access resources and infrastructure, applications and potential development between the three universities is the same and weak. Manuscript profile

Open Access Article

51 - Study of the amount of satisfaction for library services in Islamic Azad University, Science and Research branch with marketing approach
Yaghob Nororzi Hamid Arablo Arezo maghsoudi

Objective: The purpose of this study was to evaluate the library services of Islamic Azad University, Science and Research Branch, with a marketing approach. In this study, two principles of the variety 4P's is emphasized: 1. Promotion 2. Products. Methodology: An appl More

Objective: The purpose of this study was to evaluate the library services of Islamic Azad University, Science and Research Branch, with a marketing approach. In this study, two principles of the variety 4P's is emphasized: 1. Promotion 2. Products. Methodology: An applied and descriptive study was used. In this survey a questionnaire has been carried out and stratified random sampling of students in Science and Research population was 378 and  hypotheses ware examined. Findings: Findings indicate that the required information, and related academic courses, identifies sources of professional, technical and professional updating of information were the most reasons  for visitors and they used mostly theses and books. Librarians had the most important role in promoting library programs and using brochure was in second place. Participation rate of students in selection of information resources was moderate. Results: Result show that there were a significant relationship between using the library services and information resources There also a relationship between services promotion program services  and the extension of library services are presented.The research hypotheses were confirmed . Manuscript profile

Open Access Article

52 - The relationship between organizational culture and librarians' creativity at public and university libraries in the Kermanshah
sara moradi Mozafar Cheshmeh-Sohra Mahmoud Moradi

Purpose: It aims to examine the relationship between organizational culture and creativity of librarians in public and university libraries in Kermanshah. Methodology: For measuring each variables of the research, it posed two questions. The population of this study co More

Purpose: It aims to examine the relationship between organizational culture and creativity of librarians in public and university libraries in Kermanshah. Methodology: For measuring each variables of the research, it posed two questions. The population of this study consisted of 131 public and university librarians in Kermanshah. According to Krejcie Morgan's table, 98 people were selected as the sample size. Findings: Organizational culture of public and university libraries in the Kermanshah is more than average level. There is a significant relationship between two aspects of organizational culture (Adaptability and Consistency) and creativity of librarians. But, there is no significant relationship between two other aspects of organizational culture (Involvement and Mission) and creativity of librarians. Conclusion: The organizational culture as a facilitator and motivator has a direct relation with creativity of librarians. It is concluded that there is a significant relationship between organizational culture and the librarians' creativity. As a result, organizational culture can lead to creativity in people. Manuscript profile

Open Access Article

53 - Investigating the effect of emotional intelligence of librarians in the Razi University libraries on the M.A students' satisfaction
Mahsa Nosrati Faramarz Soheili Mozafar Cheshmeh Sohrabi

Purpose: The purpose of the present study is to investigate the effect of emotional intelligence of librarians in the libraries of Razi University on the level of satisfaction of M A. students. Methodology: The study was a descriptive survey. Two questionnaires were us More

Purpose: The purpose of the present study is to investigate the effect of emotional intelligence of librarians in the libraries of Razi University on the level of satisfaction of M A. students. Methodology: The study was a descriptive survey. Two questionnaires were used to collect data. In order to investigate the level of emotional intelligence, the standard test of emotional intelligence (Bar-On) has been used and also to investigate the level of students’ satisfaction, a researcher-made questionnaire was used. To assess reliability, Cronbach's alpha was used to test the level of emotional intelligence questionnaire, 84% and 91% satisfaction was reported. The first group includes 43 of managers and librarians working in libraries of Razi University (including the central library and seven college-libraries). The second group includes 1568 of M A. students of Razi University that 291 of them were chosen as a sample through incidental-classical sampling. The data were analyzed using both descriptive and analytical tests using SPSS software version 21. The descriptive statistics of the main characteristics such as frequency, percentage, mean, and standard deviation were used in inferential statistics; Pearson’s correlation test, one sample t and t for independent samples were used. Findings: Findings showed that emotional intelligence of librarians in Razi University affects graduate students’ satisfaction of library management, productivity, and quality of personal behavior. Emotional intelligence of Razi University librarians and students' satisfaction of library services are above average. Conclusion: The more the emotional intelligence of librarians in Razi University, the more ratification of graduate students. Moreover, emotional intelligence can be considered as an important criterion in hiring librarians and library staff. Manuscript profile

Open Access Article

54 - Total Quality Management (TQM) in Shahid Beheshti University libraries: Offering a model
mehrdokht Vazirpour keshmiri shokouh Tafreshi nasrin yousefi

The aim of this survey is to present the best model for implementation of TQM and evaluate infrastructures of libraries at Shahid Beheshti University using ISO 9000 model and finally introducing the best solution with considering of existing infrastructures. The defined More

The aim of this survey is to present the best model for implementation of TQM and evaluate infrastructures of libraries at Shahid Beheshti University using ISO 9000 model and finally introducing the best solution with considering of existing infrastructures. The defined population was the employees and managers of all Shahid Beheshti University libraries (57 subjects). Our tool for collecting information was a questionnaire which consists of 8 parts that was designed according to ISO standard. All collected data have been analyzed using SPSS software. The Findings demonstrate that with existing situation, it is not possible to use TQM at libraries and the score of libraries was below 50% at 8 principles of ISO 9000 of TQM. The observance percentage at 8 principles of ISO 9000 for the following items at libraries of Shahid Beheshti University is as follows: Focus user: 45.6%; Leadership: 38.4%; Involvement of people: 27.2%; Process approach: 46.7%; System approach: 36.5%; Continual improvement: 29.8 %; Factual approach for the decision making: 34.3%; and Mutual benefit in the relationship with supplier: 40.9 %. According to the results, the score of libraries was below 50% at 8 principles. The highest score attributed to “Process approach” with 46.7% and the lowest was “Involvement of people” with just 27.2%. Also, a meaningful difference in items 1, 5, 7 as well as between (1, 3), (1, 6), (2, 3), (3, 4), (3, 8), (4, 6) have been observed. Therefore, with existing situation there is not any possibility to use TQM at Shahid Beheshti University libraries. Furthermore, before using any schedule to implement the TQM, we should modify the infrastructures and fulfill the existing problems so that the basis will be ready to use TQM as a good and effective approach at Shahid Beheshti University libraries management. Finally, some guidelines and suggestions have been offered for the present situation and future.   Manuscript profile

Open Access Article

55 - Electronic Resource Management in Academic Libraries of Tehran
Yaghoub Norouzi Ahmad Nourpour

Purpose: The aim of this study is identifying electronic resource management in academic libraries of Tehran. Methodology: This study is applied and descriptive method. The population of research was all of the managers of academic libraries of governmental universitie More

Purpose: The aim of this study is identifying electronic resource management in academic libraries of Tehran. Methodology: This study is applied and descriptive method. The population of research was all of the managers of academic libraries of governmental universities of Tehran, including 15 subjects. Data gathering was done with a researcher-made questionnaire in 7 sections and 28 criteria (policy, budget, ordering, evaluation, providing and weeding, protection and access). Findings: 86.7% of the libraries have had a policy for electronic resources. Also, collection development method with 44.4% is done by consortium. In some libraries (46.6%) there is no weeding. Also, there is no protection program for resource. At the end, the most accessible arrangement belongs to familiarity with libraries. Conclusion: In a practical way the result of present research can be used in promotion of electronic resource management. Also, the results of this study can be used in libraries and other similar organizations and can remove possible weaknesses and increase strengths.         Manuscript profile

Open Access Article

56 - A digital reference desk for academic libraries of Iran: A prototype based on content analysis of the digital reference desks of the world's academic libraries
fatemeh nooshin fard azadeh esmaiilzadeh

Purpose: The present study aims to provide a model for Digital reference desk of Iran university libraries. Methodology: Digital reference desk of 16 world top universities were examined by applying content analysis and after removal of matches and synonyms, a total of More

Purpose: The present study aims to provide a model for Digital reference desk of Iran university libraries. Methodology: Digital reference desk of 16 world top universities were examined by applying content analysis and after removal of matches and synonyms, a total of 30 features were extracted which through the Delphi method, experts were consulted about them. Moreover, 13 Iranian academic libraries which had Digital reference desk were examined.  Findings: Results showed that five main content features namely "user name, phone number, email address, user questions, questions submitted by telephone, mail, interview (verbal communication)" were observed 100 percent with the highest percentage, and two content features "fax number, username and password" with 12.5 percent had the lowest percentage. Conclusion: According to research findings, academic libraries should start in a Digital reference desk that users can benefit more from the broader library services.   Manuscript profile

Open Access Article

57 - Foresighting information technology in university libraries of Iran in the 1404
nadjla hariri Vahideh Rezaei

Purpose: The purpose of this study is the foresight of IT in university libraries of Iran in 1404. Methodology:The research was done by using future research approach. The research method was Delphi study. In order to determine the components, a questionnaire was pre More

Purpose: The purpose of this study is the foresight of IT in university libraries of Iran in 1404. Methodology:The research was done by using future research approach. The research method was Delphi study. In order to determine the components, a questionnaire was prepared. Using this questionnaire the importance of each component of the information technology foresight was evaluated from the perspective of the members of Delphi panel in two rounds. The Delphi panel consisted of experts, professors and managers in field of library, Information science, IT and foresight experts. Among them 25 expert were selected by using purposeful sampling. Findings: The results indicate that Academic Libraries in the future will expand its electronic resources and extend networks in the fields the use of the Intranet and its infrastructure development. The results of the study indicate that the future of academic libraries will increase accessible broadband to Internet and benefit the local intranet and use of geographic information systems will be in the online environment as an important resource for the academic community. Conclusion: The results of this study illustrates impact of the trends affecting on Key factors IT in the future of Academic Libraries. The increase in the rate of investment in information technology will have severe positive impact. Manuscript profile

Open Access Article

58 - Factors affecting on quality of search interface digital based on functional requirements of Bertot from point of view staff and librarians of Isfahan University
Jaleh Fazeli Najaf Abadi ahmad shabani saeed Rajai pur gadi Sharif Moghaddam

Objective: This research aims to investigate the factors affecting the quality of search digital interface based on functional requirements of Bertot from librarians’ point of view and staff of university libraries in city of Isfahan. Methodology: The research me More

Objective: This research aims to investigate the factors affecting the quality of search digital interface based on functional requirements of Bertot from librarians’ point of view and staff of university libraries in city of Isfahan. Methodology: The research method is descriptive survey. The statistical population consists of 169 librarians and staff in University of academic of Isfahan, and the sample is estimated 112. Data achieved through a researcher- made questionnaire, and analyzed the data with SPSS Software. Findings: The findings showed that the effect of all the components were higher than average. The results of  Hotteling t2 showed that the amount of effect of providing keywords search is more than other components and the amount of effect of allow contemporaneous search was less than other components. The findings in demographic factors also show that there is significant difference based on place of work. Conclusions: The results in improving search interface screen feature can be used for digital libraries. This operation can improve the quality of search and retrieval of information and useful resources related to users and savings in time and costs. Manuscript profile

Open Access Article

59 - Investigating the physical injuries of workplace among librarians of governmental universities of Isfahan based on Ergonomic principles
zohreh mirhoseini Neda Gholizadeh

Purpose: The aim of this study is to investigate the physical injuries of workplace among librarians of governmental universities of Isfahan based on Ergonomic principles. Methodology: The research method is descriptive survey by using questionnaire in 3 parts: demogra More

Purpose: The aim of this study is to investigate the physical injuries of workplace among librarians of governmental universities of Isfahan based on Ergonomic principles. Methodology: The research method is descriptive survey by using questionnaire in 3 parts: demographic, Nordic, and library equipment and occupational conditions. Data analysis has been done by SPSS software, P coefficient of correlation and t-test. Findings: The amount of physical injuries at work according to different sections is Management/ 58%, Circulation/ 67%, Technical services/ %, andperiodical/ 77%.The librarians who work in other sections have declared the mount of injuries 11/11%, and those who simultaneously work at several sections have 84% injuries.On the whole, the amount of physical injuries in 12 months is 41/42%, in 3 months is 29/95% and in a week is 21/74%.The amount of absence at work is 7/7% and the amount of going to doctor because of physical injuries is 6/2%. Conclusion: There is a significant relation between age, work experience, and doing exercise with physical injuries, but there isn’t a significant relation between gender, working hours, library equipment and occupational conditions with physical injuries.   Manuscript profile

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