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List of Articles Zahra Alipour Darvishi Open Access Article Abstract Page Full-Text 1 - The Effect of Advertising on Expectations and Perception of the Brand with Emphasis on the Mediating Role of Customer Experience Management in the Insurance Industry Esmaeil Kiyomarsi Hamid Reza Saeednia Zahra Alipour Darvishi 10.30495/jsm.2021.1943472.1562 20.1001.1.23222301.2021.7.4.8.9 Open Access Article Abstract Page Full-Text 2 - A counterfactual thinking approach to human resources' perception of unfavorable aspects of organizational life: A two-stage methodology based on a systematic review and AHP method Gholamreza Ghanimati Zahra Alipour Darvishi Hamidreza Yazdani nader sheikh al-Islami 10.30495/jsm.2023.1994278.1866