Journal of System Management: 2 (2)

Open Access Article

1 - A Model of Direct and Indirect Effects of Fuzzy-Front-End on New Product Development
Javad Iranban Zahra Nemati

At early stages of new product development, the effort tooptimize is low and effects on the whole innovation process are high.Therefore, a deeper understanding of Fuzzy Front End and its successcan help firms to be more successful in developing new products. Wepresented More

At early stages of new product development, the effort tooptimize is low and effects on the whole innovation process are high.Therefore, a deeper understanding of Fuzzy Front End and its successcan help firms to be more successful in developing new products. Wepresented and tested a conceptual model of relationships among keyvariable sre lated to the Fuzzy Front End,execution phase of new productdevelopment projects and success of these project sat this study.Necessary information has been gathered from 28oil and gas companiesin south of Iran. For the most part of study,received informationsupport assumed relationship and claimed importance of Fuzzy FrontEnd was confirmed. The results show importance of all sections involvementin new product development process to better communication andproject success are achieved. This process can bespread by the initialplanning for any new product development projects. The positive effectso freducing the technical and market un certainty during the FuzzyFront End phase were discovered that it was measured by the deviationof the specifications and quality of communication. The Results ofstudy indicate signifi can trole of reduction of technical uncertainty inefficiency of new product development projects and the importance of early planning to develop a mutual under standing and improve communicationin the final stages of new product development process, thesupport. Manuscript profile

Open Access Article

2 - A Model for Factors Affecting on Online Purchase Intention Raja Company Case Study
Soheila Sardar Donighi Ehsan Nour Mohammadi

The rapid growth of Internet technology development hasenabled consumers to search for product information and purchase productsor services from Internet. As such, it is vital to examine the factorsthat effect on the customer online purchase intention. So, the main purp More

The rapid growth of Internet technology development hasenabled consumers to search for product information and purchase productsor services from Internet. As such, it is vital to examine the factorsthat effect on the customer online purchase intention. So, the main purposeof this study is to accomplish this duty. Data has been gatheredfrom 309 Raja’s travelers and analyzed by SPSS software in terms ofDescriptive and Inference statistics. The results indicate that perceivedquality of web site, by means of trust in web site, has effect on onlinepurchase intention(p-value<%5). In second hypothesis, online purchaseintention has been affected by attitude toward online purchasing (pvalue<%5). But in the third hypothesis, results show that gender hasno effect on online purchase intention (p-value<%5). The implicationsof this investigation help to Raja managers to facilitate and improvethe online purchase. Manuscript profile

Open Access Article

3 - The Effect of Using Information Technology Management on the Car-Parts Manufacturers’ Entrepreneurship in Tabriz
Hoshangh Taghizadeh Babak Aliari

Entrepreneurship is the process of value setting by providinga unique set of sources for making effective use of opportunities;thus, caring about it seems to be a must. The present paper aims toinvestigate the effect of information technology management on managers&rsqu More

Entrepreneurship is the process of value setting by providinga unique set of sources for making effective use of opportunities;thus, caring about it seems to be a must. The present paper aims toinvestigate the effect of information technology management on managers’entrepreneurship in Tabriz car-parts manufacturing industry. Tothis end, four hypotheses were tested in the study. The population ofthe study includes all the managers of car-manufacturing companies inTabriz. Sample selection was made using the Morgan Table, whereby118 people were selected through random sampling. The data collectioninstrument was a questionnaire, whose validity and reliability hadalready been determined. Data analysis was carried out by using K-Stest as well as pairwise comparison test. The results showed that informationtechnology management, electronic business, management informationsystems, and automation significantly affect the organizationalentrepreneurship. Manuscript profile

Open Access Article

4 - The Effect of Emotional Intelligence on Work-Family Conflict Among Employees in Manufacturing Environment Using Structural Equation Modeling
Muhammad Kazem Bighami Farshid Abdi Mohsen Seyyed Aliakbar

This paper examines the relation between emotional intelligenceand work-family conflict in manufacturing environment. A questionnairesurvey was carried out to explore this relation at carpet factoriesin Kashan, Iran. A 28-item questionnaire which consist of emotionalint More

This paper examines the relation between emotional intelligenceand work-family conflict in manufacturing environment. A questionnairesurvey was carried out to explore this relation at carpet factoriesin Kashan, Iran. A 28-item questionnaire which consist of emotionalintelligence and work-family conflict parts was carried out to investigatethe relation between these variables. Some basic socio-demographicquestions were included too. Questionnaires were distributed among375 employees working at different carpet factories in Kashan and 190questionnaires were analyzed.It was found that emotional intelligenceand work-family conflict and some of their dimensions are significantly related to each other and the behavioral model of these relations wasfitted. Manuscript profile

Open Access Article

5 - Models of Dynamic Resource Allocation
M. R. Mozaffari Z. Sinaei Nasab J. Gerami

In DEA to obtain an efficient representation in CCR andBCC models for each DMU only one linear plan would be solved; however,it is possible in centralized resource allocation (CRA) to solve allthe DMUs by one linear planning. In this paper, models of centralizedresource More

In DEA to obtain an efficient representation in CCR andBCC models for each DMU only one linear plan would be solved; however,it is possible in centralized resource allocation (CRA) to solve allthe DMUs by one linear planning. In this paper, models of centralizedresource allocation in input-oriented and in dynamic case will be offeredand by using dynamic SBM, the representation of DMUs in each timeperiod and in general and based on CRA in input oriented case will beobtained. After that, the theorems of the offered models will be shownand at least, an applicable example will be represented. Manuscript profile

Open Access Article

6 - The Effects of Earning Management on Corporate Cash Holdings: Empirical Evidence From Iran
Seyed Ali Mohammad Taghavi Ali Javanmard

Holding cash is a matter of managerial discretion. Theaim of this paper is to contrast the effect of Accruals Quality on cashholding for a sample of 120 firms listed in the Tehran Stock Exchangeduring 2001-2011.The results show that firms with good accruals quality hold More

Holding cash is a matter of managerial discretion. Theaim of this paper is to contrast the effect of Accruals Quality on cashholding for a sample of 120 firms listed in the Tehran Stock Exchangeduring 2001-2011.The results show that firms with good accruals quality hold lower cashlevels than firms with poor accruals quality. This result conform thefindings of Teruel & Solano (2009), which state that the quality of accountinginformation may reduce the negative effects of informationasymmetries and adverse selection costs, allowing firms to reduce theirlevel of corporate cash holdings. The results also show that cash holdingsdecrease when firms increase their use of bank debt and in case ofinvestment in other liquid assets. In contrast with this, larger firms andthose in financial distress hold higher levels of cash. On the other handthere is not any relationship between growth options, long term leverage,opportunity costs, leverage, dividends and the capacity of firms togenerate cash flow and levels of cash holding. Manuscript profile

Open Access Article

7 - Prioritization of the Effective Factors in Service Quality and Customers Satisfaction Using Grey Relational Analysis (GRA) Method
Seyyed Javad Iranban Somayeh Mohammadi

Due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing Grey Relational Analysis (GRA) Method. In the case More

Due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing Grey Relational Analysis (GRA) Method. In the case of statisticalpopulations with large sizes, none of the other methods can competewith GRA from the viewpoint of calculation accuracy. The statisticalpopulation of this study involves SADERAT BANK branches of Shirazcity. The effective factors in service quality and customers satisfactionare investigated and prioritized by taking account of customersexpectations and perceptions. In order for this, 108 questionnaires wererandomly distributed among customers and results showed that amongthe aspects of service quality indicator “communion” and “tangible andphysical evidence” respectively have the highest and the lowest priorityfrom the viewpoint of customers expectations and perceptions. Thebiggest difference between customers expectations and perceptions isobserved for “tangible and physical evidence” aspect. Among the indicatorfactors of customers satisfaction “customers compliments management”indicator has the highest priority, while “service receiving cost”and “service quality” indicators have the lowest priority, respectively from the viewpoint of customers expectations and customers perceptions.Among all criteria, “paying higher deposit interest rate” and “establishmentof friendly relationships with customers” have the highestpriority, respectively from the viewpoint of customers expectations andcustomers perceptions, while the criterion “customers sense of safety intheir relationships with bank” has the greatest importance and weightamong all criteria. Manuscript profile

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