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Open Access Article
1 - Talent Management Model in the Customs Administration of the Islamic Republic of Iran
Morad Khoshdel Mofidi Mohammad Reza Bagherzadeh asadollah mehraraNowadays, there are some fundamental issues in the Customs Administration due to the necessity of keeping up with the modern administrative and systematic practices of the world. These issues are more about attracting, nurturing and retaining talent, which has raised th MoreNowadays, there are some fundamental issues in the Customs Administration due to the necessity of keeping up with the modern administrative and systematic practices of the world. These issues are more about attracting, nurturing and retaining talent, which has raised the importance of the talent management debate in this government agency. The purpose of this research is to present a comprehensive model of talent management for the Customs Administration. In order to do this research, due to the need to extract native and specialized characteristics of Customs Organization, to establish a proper framework, we first examined the existing empirical background. Then, after sorting the background, we obtained 139 indices that we selected using Delphi-fuzzy method for expert screening. By purposive sampling, 20 experts were selected. After 4 phases of de-fuzzing, 54 indices remained. The model was evaluated and validated in the Customs Administration through accessible sampling with 367 samples. Through Hierarchical Analysis (AHP) and Expert Chase software: 1. Talent Attraction (0.467) 2. Talent Retention (0.227) 3. Talent Control and Management (0.16) 4. Talent Improvement ( 0.095)Rated. Manuscript profile
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