Number 1 Volume 4

Open Access Article

1 - Presenting the Model of Financial Synergy with the Grounded Theory Approach
Hamid Issazadeh Lazarjani Parviz Saeidi Maryam Bokharaeian Khorasani Jomadoordi Gorganli Davaji

The current research was conducted to present a financial synergy model. The current research method has an exploratory-fundamental nature and has used the grounded theory approach. This research was conducted after conducting 15 semi-structured interviews (theoretical More

The current research was conducted to present a financial synergy model. The current research method has an exploratory-fundamental nature and has used the grounded theory approach. This research was conducted after conducting 15 semi-structured interviews (theoretical saturation) of experts in banking and university faculty members using non-probability purposeful sampling by snowball sampling method. To analyze the data from the interviews and coding, MAXQDA 2020 software was used in three stages open coding, central coding, and selective coding after extracting 308 open codes, 63 concepts, and 15 categories, and based on that, a qualitative model of the research was also presented. The results showed that the causal conditions of financial synergy include the necessity of financial synergy in integration, financial partnership synergy, financial innovation synergy, and financial capability synergy, and background conditions include financial technology synergy, organizational synergy, and market synergy. Also, intervening conditions include managerial synergy and growth synergy. The main phenomenon of financial synergy is sustainable competition. Also, the strategies include financial synergy strategy in the integration process, human resources synergy, and developmental synergy leading to the presentation of a mental image based on the importance of the financial synergy process and distinguishing this process from other aspects of the value of synergy as a result of integration which causes integration. Finally, the expected consequences of financial synergies include operational and performance synergies and profit synergies. Manuscript profile

Open Access Article

2 - Identifying the Components of the Quality of Work Life Pattern with a Strategic Approach of Human Resources in the Administrative System of Mellat Bank
Vahid Mohammadi Musa Rezvani Chaman Zamin Badri Abbasi Morteza Hazrati Mehran Nasirzad

The purpose of this research is to identify the components of the quality of work life model with a strategic approach of human resources in the administrative system of Mellat Bank. The research method is mixed and qualitative-quantitative, which is practical in terms More

The purpose of this research is to identify the components of the quality of work life model with a strategic approach of human resources in the administrative system of Mellat Bank. The research method is mixed and qualitative-quantitative, which is practical in terms of purpose and descriptive-survey in terms of nature. The sample in the qualitative section was 20 academic and banking experts who were selected as a snowball method. The statistical population of the quantitative part was all the employees and experts of Mellat Bank all over the Iran, who were selected from a sample of 378 people using a simple stratified method using the Cochran formula. The data collection tool in the quantitative section included a researcher-made questionnaire, the total Cronbach's alpha coefficient was calculated as 0.84, which is higher than the base value of 0.70, and as a result, the measurement tool has adequate reliability. Data analysis was done in the qualitative part by the method of open and axial coding in MAXQDA software, and in the quantitative part, the data were analyzed using descriptive statistics methods using SPSS software. The results obtained from the codings showed that the components of the model of quality of work life with a strategic approach of human resources in the administrative system of Mellat Bank include 5 strategies in the form of a career development strategy and a career path (career path), job design strategy, job security strategy, and job satisfaction strategy. And the deployment strategy of operation and decision support systems has 20 subcomponents and 118 subcomponents. Manuscript profile

Open Access Article

3 - Designing a Model of Public Persuasion in Good Urban Governance (Case Study: Executive Bodies of Khorasan-Razavi Province)
Hadith Mehmandoost Hamid Rezaei Far Mohammad Mohammadi Noor Mohammad Yaqoubi

This research has been compiled with the aim of designing a model of public persuasion in good urban governance in Khorasan-Razavi executive bodies. The research method is of a mixed type, which in the qualitative part is based on data theorizing and in the quantitative More

This research has been compiled with the aim of designing a model of public persuasion in good urban governance in Khorasan-Razavi executive bodies. The research method is of a mixed type, which in the qualitative part is based on data theorizing and in the quantitative part, it is a survey with the approach of structural equations. The sampling method in the qualitative part is purposeful and snowball type, the number of participants is 12 people. The statistical population in the quantitative stage is all the managers of executive bodies of Razavi Khorasan in the 2021, whose number is 8936 people. The research method in the quantitative part is a survey with the approach of structural equations and the researcher-made questionnaire tool. The sampling method in the quantitative stage is stratified random sampling proportional to the volume of 368 people. Data analysis in the qualitative part is through coding using MaxQDA software. The findings of the research have shown that factors such as social capital and governance of issues cause public persuasion to form and lead to consequences such as improved performance in the form of sustainable human development and improved problem-solving. The context of these strategies are supportive and cultural policies. In the meantime, one should not ignore the intervenors, such as environmental barriers and communication barriers. Manuscript profile

Open Access Article

4 - Performance Management of Human Resources Based on Individual Differences and the Fit Between the Individual and the Organization with a Personalization Approach in Tehran Municipality
ALI Aghyan Ali Rezaiean Darush Gholamzadeh

The purpose of this research is to design a human resources performance management model based on individual differences and the fit between the individual and the organization, with a personalized approach in Tehran Municipality. The current research is of a qualitativ More

The purpose of this research is to design a human resources performance management model based on individual differences and the fit between the individual and the organization, with a personalized approach in Tehran Municipality. The current research is of a qualitative type and the purpose of the research is developmental. The community of experts is the senior managers of the 124 districts and human resources of Tehran municipality, who have conducted a semi-structured interview with twelve of them using a purposeful sampling method and in the form of a snowball until the theoretical saturation limit is reached. Twelve sub-themes, four organized themes and two overarching themes have been formed by the theme analysis method at the individual level. At the group level, thirteen sub-themes are organized in five theme categories and defined in two overarching theme categories. At the organizational level, forty-nine sub themes have emerged in eighteen themes, organized in the framework of six overarching themes. This article theorizes the phenomenon of human resource management based on individual differences and the fit of the individual with the organization. According to this theory, the management of human resource performance is different for different people in the same organization. This method seeks to attract, develop and maintain better human resources and provides high flexibility between human resources and the organization, which in general provides better performance of human resources at three levels. This theory is based on the theory of individual differences and the fit of the individual with the organization. The presented model offers better flexibility and performance than previous models. Manuscript profile

Open Access Article

5 - Identifying and Prioritizing the Components of Human Capital Education Based on the Perspective of 1404
Somayeh Shahhosseini Akhtar Jamali

The current research was conducted with the purpose of identifying and prioritizing the components of human capital training based on upstream documents and policies with a fuzzy Delphi approach. This research is in the field of mixed research with qualitative-quantitat More

The current research was conducted with the purpose of identifying and prioritizing the components of human capital training based on upstream documents and policies with a fuzzy Delphi approach. This research is in the field of mixed research with qualitative-quantitative approach in inductive-comparative approach, which is practical in terms of purpose and descriptive-survey in terms of nature and method. The statistical population of the current research in the qualitative part includes professors and specialists and members of the councils for the implementation of the education process, and the sampling in this research was done in a targeted manner and in the number of 20 people. The statistical population of the quantitative section is top managers, middle managers of the West Azerbaijan Electricity Distribution Company, which was determined by using non-probability sampling, with a sample size of 36 people. In the qualitative part of the research, a semi-structured interview was used to collect data, and its validity and reliability were confirmed using the CVR coefficient and Cohen's Kappa test. In the quantitative part, a pairwise comparison questionnaire was used and reliability was confirmed by retest and validity by content validity. MAXQDA2020 software was used for data coding, which led to the identification of human capital training components. Then, by using the fuzzy Delphi technique, the ranking of the components was done. The results of the research indicate that educational needs assessment, culturalization of discourse creation, workforce empowerment, educational system redesign, establishment of knowledge management and knowledge-based economy are among the most important components of human capital education based on upstream documents and policies that should be taken into consideration. Manuscript profile

Open Access Article

6 - Extraction and Validation of Digital Customer Experience Elements in a Mixed Method
Fatemeh Eslahi Seyed Mohammad Reza Mirahmadi Mojtaba Aghajani

For many managers and business owners, the importance of the customer in the Internet space is far greater to gain a competitive advantage over traditional customers. Therefore, the main goal of this research is to extract and validate the determinants of digital experi More

For many managers and business owners, the importance of the customer in the Internet space is far greater to gain a competitive advantage over traditional customers. Therefore, the main goal of this research is to extract and validate the determinants of digital experience to determine what factors shape the digital experience of customers in the Internet space. This research was conducted qualitatively and quantitatively, in the qualitative part, the phenomenological method was used, and in the quantitative part, structural equation modeling was used. In the qualitative part, theoretical saturation was done in a targeted manner with 22 interviews. Interview data were analyzed by Van Manen method. Based on the results, the determinants of the customer's digital experience were identified and categorized into 19 subcategories, 7 main categories including purchase value, security, digital experience, excitement, experience, application site, traditional mix, support, and payment services. In the quantitative part, to validate the components, based on the findings of the qualitative part, a questionnaire was compiled, and 432 questionnaires were collected in a targeted manner. To validate the components, confirmatory factor analysis was used by Imus software. Based on the results, all components were approved. Therefore, managers and business owners are suggested to pay special attention to these factors to create customer satisfaction. Manuscript profile

Open Access Article

7 - Designing a Green Governance Model with a Sustainable Development Approach in the Health System Based on the Fuzzy Delphi Technique (Study of the Kerman Hospitals)
Zahra Roozbeh Shiva Madahian Amin Nikpour

The main goal of this research was to present a model of green governance with a sustainable development approach based on the fuzzy Delphi technique, which is considered mixed research in terms of its practical purpose and based on the method of data collection. The qu More

The main goal of this research was to present a model of green governance with a sustainable development approach based on the fuzzy Delphi technique, which is considered mixed research in terms of its practical purpose and based on the method of data collection. The qualitative part included 12 experts who were selected by purposeful sampling. In the qualitative part, fuzzy Delphi technique was used to examine the most important components and indicators. The sample of the quantitative part was the experts and managers of hospitals in Kerman, who were selected as a sample of 384 people using Cochran's formula and by simple random method. The tool for collecting data in the qualitative part was a semi-structured interview, and in the quantitative part, a researcher-made questionnaire based on the qualitative part. Data analysis was done in the qualitative part by inductive content analysis using MaxQDA software and in the quantitative part using AMOS software. The final results of the research showed that the environmental, governance and social dimensions are the most important bases for green governance in the health system. The environmental dimension includes the components of renewable energy, reducing resources, environmentally friendly products, natural losses, greenhouse gas emissions, and pollution and waste. The social dimension includes health and safety components, social and political partnerships, human rights, human resource management, patient satisfaction and community relations. Also, the governance dimension includes the components of shareholder rights, corporate governance, risk and opportunity management, and ethics in business. Manuscript profile

Open Access Article

8 - Designing a framework for talent management with succession approach in Sepeh Bank
Ali Tavakoli Maryam Majidi Alireza Afsharnejad Gholamreza Amjadi

The main goal of this research is to design a framework for talent management with a succession approach among Sepeh Bank's marketing managers. According to this issue, the method of this research is applied, survey and descriptive. The statistical population of this re More

The main goal of this research is to design a framework for talent management with a succession approach among Sepeh Bank's marketing managers. According to this issue, the method of this research is applied, survey and descriptive. The statistical population of this research is all employees of Sepeh Bank. The sampling method is random. According to the size of the research community, the number of samples was determined using Morgan's table to be 256 people. In this research, a questionnaire was used. The validity of this questionnaire has been calculated as construct validity and reliability with Cronbach's alpha coefficient. Structural equation modeling method was used in structural model review. In this section, the fit indices have shown the appropriate fit of the research conceptual model. Finally, the dimensions and components of talent management with the succession approach among employees of Sepeh Bank have been investigated and approved. The main goal of this research is to design a framework for talent management with a succession approach among Sepeh Bank's marketing managers. According to this issue, the method of this research is applied, survey and descriptive. The statistical population of this research is all employees of Sepeh Bank. The sampling method is random. According to the size of the research community, the number of samples was determined using Morgan's table to be 256 people. In this research, a questionnaire was used. The validity of this questionnaire has been calculated as construct validity and reliability with Cronbach's alpha coefficient. Manuscript profile

Open Access Article

9 - The Role of Information Management in Managing the Rising Power of Neocrats in Government Organizations (Study of Iran Health Insurance Organization)
Abdolmajid Naderi Semsani Akbar Etebarian Khorasgani Mehraban Hadi Peykani Alborz Gheitani

The purpose of this research was to investigate the role of information management in managing the rising power of netocrats in government organizations. This research was conducted in a combined (qualitative and quantitative) method using Strauss and Corbin's structure More

The purpose of this research was to investigate the role of information management in managing the rising power of netocrats in government organizations. This research was conducted in a combined (qualitative and quantitative) method using Strauss and Corbin's structured data theory method. Semi-structured interviews with 17 organizational and academic managers and experts were used to collect data in the qualitative section. In the quantitative section, 350 researcher-made questionnaires were completed from the results of the qualitative section by employees of the Iran Health Insurance Organization, and the data were described and analyzed with SPSS26 and AMOS26 software, and the structural equation model and confirmatory factor analysis technique were used. To check the reliability, 30 questionnaires were distributed and collected among the people of the community, and the result of Cronbach's alpha test was 0.97. Out of 246 extracted conceptual codes, 53 of them are related to background conditions, and 21 of these codes are dedicated to organizational information management and information technology knowledge management. Organizations can prevent the dependence of these processes on individuals by providing timely vital and quality information from the information management platform and sharing it with all stakeholders through information technology knowledge management and managing the rising power of netocrats. Manuscript profile

Open Access Article

10 - Guidelines for Assessing and Enhancing the Organizational Human Resources Sprightliness: A Call to Action!
Behnoush Jovari

The purpose of this applied and qualitative research is to identify the necessary infrastructure for creating Organizational Human Resources Sprightliness in the university environment. Data collection has been done using the method of targeted observation, semi-structu More

The purpose of this applied and qualitative research is to identify the necessary infrastructure for creating Organizational Human Resources Sprightliness in the university environment. Data collection has been done using the method of targeted observation, semi-structured interviews, and the review of documents related to the strategic and operational plans of universities. Based on the Kleizeri methodology, In the selective coding, obstacles of human resources Sprightliness management from the perspective of university members were identified including: weakness in talent management and substitution, structural inadequacies, neglect of the cultivation of positive psychological capacities in members, lack of support for members' organizational and family responsibilities, and abandonment of scientific-executive abilities of members in a competitive environment. Responding to the environmental needs of the university, honoring the stakeholders, dynamic knowledge, communication, skill of members of the academic members, and the flourishing of educational-research activities were drivers of human resources Sprightliness management. By calculating Cohen's kappa, the average coefficient of experts' agreement with each other about codes and research findings was 0.66, which is an acceptable proportion of their agreement. The coefficiency of agreement between experts and researcher was 79%, which was calculated by rounding the same 80%, which means that five experts had good agreement with each other regarding the coding of the data for this research, which indicates the excellent status of these identified concepts. Manuscript profile

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