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      • Open Access Article

        1 - Investigating the relationship between corporate payment services and credit risk in corporate banking
        Mohammad Hossein Salehi parviz saeidi Maryam Bokharayan
        AbstractThe present research has examined the relationship between corporate payment services and credit risk in corporate banking in the Islamic Republic of Iran. The descriptive research method is correlation and the participants were 135 experts and managers of the c More
        AbstractThe present research has examined the relationship between corporate payment services and credit risk in corporate banking in the Islamic Republic of Iran. The descriptive research method is correlation and the participants were 135 experts and managers of the country's banking network. The data collection tool included a questionnaire. Descriptive and inferential statistics including Pearson's correlation test were used to describe the data, which was done through SPSS software. Corporate payment services have been investigated in two dimensions, banks' attention to customer needs assessment and interactive strategy with corporate customers. Data analysis showed that there is a positive and significant relationship between the factors of corporate payment services and credit risk in corporate banking in the Islamic Republic of Iran. Also, the results showed that the factor of banks' attention to customer needs assessment is more important than the interactive strategy with corporate customers due to the higher correlation coefficient. Manuscript profile
      • Open Access Article

        2 - Financial empowerment strategies in small and Medium Enterprises with a fuzzy Delphi approach
        Gholamreza Elahi parviz saeidi Jamadverdi Gorganli Dooji Maryam Bokharayan
        Financial empowerment strategies in small and Medium Enterprises can be searched in the interdisciplinary topics of management, especially in the field of commercial and industrial management, with an emphasis on market research in businesses. Of course, it is obvious t More
        Financial empowerment strategies in small and Medium Enterprises can be searched in the interdisciplinary topics of management, especially in the field of commercial and industrial management, with an emphasis on market research in businesses. Of course, it is obvious that the process of choosing financial empowerment strategies is not the same for every investor and small and medium-sized companies, so it is never possible to prescribe the same prescription for everyone and achieve more profit in the same way and succeed in the business market. In this article, an attempt has been made to determine financial empowerment strategies through collective wisdom. Therefore, the Delphi method, which is one of the group decision-making methods, is used. Undoubtedly Identifying financial empowerment strategies in practice brings the possibility of wide-ranging consequences for all stakeholders, including investors, managers and employees, suppliers and customers, as well as customer relationship management, customer satisfaction and complaints, consumer behavior analysis and the purchase decision process. In this thesis, using the research literature and theoretical foundations, empowerment strategies, the background of the research on domestic and foreign studies during the past decade, and then screening and identifying the final indicators of financial empowerment strategies in small and medium-sized companies with the approach Fuzzy Delphi with 63 final questions was conducted in two stages in the form of a questionnaire from experts, and finally the results and suggestions have been presented Manuscript profile