What turns an earthquake into a devastating catastrophe is the confrontation of human phenomena and anthropogenic factors with this natural phenomenon. One of the most important factors that increase or decrease the amount of damage and human casualties in the event of natural disasters, including earthquakes, is crisis management. The purpose of this study is to design a crisis management model with emphasis on human resources in Kermanshah earthquake. The method of this research is a qualitative approach with theme analysis. The statistical population of this study was all the literature in the field of crisis management models with a focus on human resources. The sample of this study included 11 related theories in the field of crisis management models based on focus on human resources. Library method was used to collect research data. Data analysis of this study was performed using Nvivo software. The results showed that the crisis management model with the human resources approach can be examined in three main stages: pre-crisis measures, crisis measures and post-crisis measures. Pre-crisis measures included themes to strengthen human resource efficiency, preventive measures, human resource training, and identification of early signs. Crisis measures included human resource preparedness. Post-crisis measures also included themes, identification and evaluation, limiting losses, and the ability to rebuild
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