About the journal
Journal of Healthcare Management Research (JHMR) is a quarterly, Open Access publication affiliated to Islamic Azad University Science and Research Branch, which has been established for promotion of Healthcare Management knowledge qualitatively. JHMR has an extra emphasis on high scientific quality and will choose the most qualified research works on peer reviewing. The authors should submit their papers through the Journal Online submission system as https://jhm.srbiau.ac.ir/. The submitted papers can be published after peer reviewing, consequent revisions and final acceptance. The policy of the Journal is to select the most qualified papers and to accelerate the overall reviewing process, so that the authors can be informed about the outcome at soonest.
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Recent Articles
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Open Access Article
1 - Identifying the Needs of the Management Structure of Medical Centers in Order to Compensate the Injuries of the Medical Staff in Corona (Case of Study: Tabriz University of Medical Sciences)
Skandar shirazi belal panahiIssue 2 , Vol. 15 , Spring 2024Introduction: The purpose of the current research is to identify the needs of the management structure of medical centers-hospitals in order to compensate for the damages caused by the fight against Covid-19. Methods: This study is applied in terms of purpose and quali MoreIntroduction: The purpose of the current research is to identify the needs of the management structure of medical centers-hospitals in order to compensate for the damages caused by the fight against Covid-19. Methods: This study is applied in terms of purpose and qualitative in terms of research method, and by using semi-structured interviews with 19 experts who were selected through purposive sampling, effective policies on the management structure of medical centers were identified and were categorized. The data of this section were categorized and analyzed using the three-step open, central and selective coding method. The validity of the categories and themes obtained using experts' confirmation and the reliability using the open test method were found to be 83%. Results: Experimentation and data analysis of the obtained data led to the formation of 179 subcategories, 43 categories and 8 main themes. During this research, 8 factors of social support of the organization, motivational measures, behavioral measures, financial and welfare measures, open communication, systems Management, organizational policies and human resource policies were selected as the main themes of the research. Conclusion: Based on the results of qualitative data coding, the democratic style of management and the increase of welfare services were selected as the key categories of the management structure of medical centers due to frequent repetition among the codes received, and based on the number of repetitions of the received codes, the themes of welfare services with The coefficient of 0.172, human resources policies with the coefficient of 0.152 and motivational solutions with the coefficient of 0.148 took the first to third ranks, respectively. Manuscript profile -
Open Access Article
2 - Identification sustainable value factors in the use of information technology in healthcare services to manage infectious viral diseases
Aalireza Radan reza radfar Mohammad Ali Afshar kazimi Alireza PourebrahimiIssue 2 , Vol. 15 , Spring 2024Introduction: In recent years, the world has been engulfed in a crisis caused by a contagious disease called the coronavirus. The impact of this crisis is so significant that some researchers have also paid special attention to the post-coronavirus world. Therefore, the MoreIntroduction: In recent years, the world has been engulfed in a crisis caused by a contagious disease called the coronavirus. The impact of this crisis is so significant that some researchers have also paid special attention to the post-coronavirus world. Therefore, the aim of this research is to identify the factors of sustainable value in using information technology for managing acute viral diseases. Methods: The research method is mixed. In the qualitative section, the thematic analysis method has been employed. The reliability assessment of this section is also conducted using the method of comparison by two coders, resulting in a coefficient of 83%. In this section, interviews continued until theoretical saturation was reached, and 23 interviews were collected. In the quantitative section, structural equation modeling with a partial least squares approach using SmartPLS_3 software was employed to analyze the data, and a semi-structured questionnaire with a five-option Likert spectrum was distributed among 241 individuals. The research population includes healthcare professionals in medical sciences, faculty members in management and technology fields, as well as managers of knowledge-based companies active in medical technology in Tehran province. Simple random sampling using the Cochran formula is also employed in this section. Results: The results showed that in the area of pandemic management and control, organizational factors (with a coefficient of 0.41), control and supervision (with a coefficient of 0.28), and planning (with a coefficient of 0.43) were confirmed. In the sustainable value section, environmental factors (with a coefficient of 0.29), social factors (with a coefficient of 0.37), and economic factors (with a coefficient of 0.47) were confirmed. Conclusion: Thus, the sustainable use of information technology can not only control pandemics but also prevent their consequences for future generations. Manuscript profile -
Open Access Article
3 - A Comparative Study of the Policies and Strategies of the Assistance of Treatment of the Social Security Organization of Iran and Selected Countries
Mansureh Dini سید جمالالدین طبیبی leila riahi کامران حاجی نبیIssue 2 , Vol. 15 , Spring 2024Introduction: The purpose of this study is to compare the policies and strategies of the Social Security Organization as the second provider of social insurance and treatment in Iran with 5 other countries. Methodos: This research is a comparative study with a qualitat MoreIntroduction: The purpose of this study is to compare the policies and strategies of the Social Security Organization as the second provider of social insurance and treatment in Iran with 5 other countries. Methodos: This research is a comparative study with a qualitative approach that was conducted in 1401, the sampling was purposeful and the five countries of Japan, Costa Rica, Egypt, Greece and Mexico in the components of policies and strategies, including treatment management and administration, social components, provision Financial and insurance, legal, policy making and strategic plan were compared with Iran. In this study, an authentic database was used and the data were analyzed using the comparative education model in the four stages of description, interpretation, juxtaposition and comparison, and compared in the form of a comparative table. Results: The results indicate the impact of the components of health and treatment management, financing and insurance, social, legal, policy making and strategic plan on the policies and strategies of the treatment deputy of the Social Security Organization; The social component with an average of 92.8% had the highest frequency observed among the accepted documents and the strategic plan component had the lowest frequency observed among the accepted documents with an average of 65.5%. Conclusion: Paying attention to the growing elderly population, paying attention to the financial stability of the social security organization, the correct implementation of the insurance and medical policies and the correct and scientific formulation of the strategic plan can lead to an improvement in the provision of medical services and an improvement in the management of expenses and resources of the organization. ; Therefore, it is necessary to review and modify the policies and strategies of the deputy of social security treatment. Manuscript profile -
Open Access Article
4 - Document Analysis of Health Policy in the Eight Successive Governments of the Islamic Republic of Iran from 1989 to 2021: (Emphasizing Cabinet Resolutions)
Fatemeh Homayouni Ali Baghaei Sarabi Mahmoud Eisavi Asmeh GhasemiIssue 2 , Vol. 15 , Spring 2024Introduction: Due to Iran's political-economic structure and the government's role in social policymaking, understanding the transformations in social-welfare policies, including health and medical care, in the post-Islamic Revolution governments is among the key issues MoreIntroduction: Due to Iran's political-economic structure and the government's role in social policymaking, understanding the transformations in social-welfare policies, including health and medical care, in the post-Islamic Revolution governments is among the key issues in political sociology. Therefore, the aim of this research was to conduct a document analysis of health policy in the eight successive governments of the Islamic Republic of Iran from 1989 to 2021, with an emphasis on cabinet resolutions. The study employed a qualitative content analysis method, focusing on cabinet resolutions from 1989 to 2021. Methods: In this study, we employed a qualitative content analysis approach with an inductive method, focusing on government board approvals from 1989 to 2021. Initially, these approvals underwent open and secondary coding methods, ultimately evolving into the primary categories of health policy. The reliability of the coding was substantiated through a re-coding process conducted over two weeks, achieving a consistency rate of 75%. Additionally, inter-coder reliability between two distinct coders was established at a rate of 90%. Results: The findings indicate that government resolutions in the health sector, including health and medical care, are consistent with their primary policies and electoral slogans. However, the political approach of the eight successive governments has not significantly influenced their health policymaking. These policies have been more short-term, situational, and responsive to societal conditions. None of the examined governments demonstrated a sufficient equilibrium across the policy domains identified in this study. Conclusion: While these governments may have operated following their declared slogans and policies, the formulation of health policies consistently prioritized short-term exigencies. Consequently, these policies failed to align cohesively toward achieving long-term objectives within the health system. Manuscript profile -
Open Access Article
5 - The Effects of Value Co-Creation on the Effectiveness of Digital Health Platforms: A Dynamic Process Model
mohsen radpour seyed hassan hataminasab shahnaz nayebzadehIssue 2 , Vol. 15 , Spring 2024Introduction: The positive and negative effects of value co-creation and patient participation in the field of digital healthcare and its feedback together and in the form of a model is a topic that has been less addressed. The main goal of this research is to investiga MoreIntroduction: The positive and negative effects of value co-creation and patient participation in the field of digital healthcare and its feedback together and in the form of a model is a topic that has been less addressed. The main goal of this research is to investigate the effects of value co-creation on the effectiveness of digital healthcare platforms in the form of a dynamic process model. Methods: In order to achieve the goals of the research, the indicators of the effectiveness of digital health platforms were extracted from the selected information society. In the next step, using the system dynamics approach and Vensim PLE software, the cause and effect diagrams of the three subsystems of the problem were drawn, and the research model was extracted in the form of an accumulation and flow diagram. Results: In this research, patient empowerment was considered as a bridge between value co-creation and effectiveness of digital health platforms. After carrying out the research steps, cause and effect diagrams of three process readiness subsystems, value network and process achievements were extracted. Then the research model was completed by adding its complexities and dynamics in the form of accumulation and flow diagram. Conclusion: The obtained model, while depicting the dynamics of the problem, can be used as a reference for simulating and testing value co-creation development strategies in the effectiveness of digital health platforms. Although it is necessary to formulate and simulate the model to predict the effect of co-creation of value on the effectiveness of digital health platforms, but considering the prevalence of positive feedback over negative in the obtained model, it seems that paying attention to the approach of co-creation of value in the development of digital health functions has positive effects. Manuscript profile -
Open Access Article
6 - Effective Factors on Word-of-Mouth Marketing and the Intention to Return to Beauty Clinics
Saeid Dehyadegari nastaran douraghi ellaheh shahbiIssue 2 , Vol. 15 , Spring 2024Introduction: Considering the growth of beauty clinics in recent years and the increase in competition in this industry, this research has tried to investigate the factors affecting word-of-mouth marketing and the intention to return to beauty clinics. Methods: This re MoreIntroduction: Considering the growth of beauty clinics in recent years and the increase in competition in this industry, this research has tried to investigate the factors affecting word-of-mouth marketing and the intention to return to beauty clinics. Methods: This research is applied in terms of purpose and descriptive-causal in terms of method. Its statistical population consists of those who have visited beauty clinics at least once. The number of statistical sample is 416 people. To measure the variables, a standard questionnaire with 35 items was used, and to measure the construct validity, using Smart PLS software. Data analysis was done using descriptive statistics and inferential statistics, including the description of demographic variables and structural equation testing. Results: The findings showed that brand image, service quality, and environment and atmosphere influence perceived value with coefficients of 0.129, 0.415, and 0.224, respectively; Service quality and environment and space have an effect on satisfaction with coefficients of 0.205 and 0.264, respectively; Perceived value has an effect on satisfaction, word-of-mouth marketing, and the intention to visit again with coefficients of 0.420, 0.548, and 0.429, respectively; Satisfaction has an effect on repeat visits and word-of-mouth marketing with coefficients of 0.440 and 0.327. Conclusion: By improving the quality of services, improving the environment and atmosphere, and emphasizing branding, beauty clinics can have a positive effect on the return of people and word of mouth marketing and improve their competitive position. Manuscript profile -
Open Access Article
7 - Human Development Indicators, Covit 19 Mortality, the Panel Co-Integration Approach (Analysis of Health Economics in Selected Developing Countries)
Soodabeh Jamalof maryam sharifnezhad Mohammad Hasan Fotros ahmad sarlakIssue 2 , Vol. 15 , Spring 2024Introduction: Due to the threat of Covid-19 to the public health of the world, the World Health Organization, in order to show international interest in coordinating international responses to this disease, raised the public health emergency and after that, the global i MoreIntroduction: Due to the threat of Covid-19 to the public health of the world, the World Health Organization, in order to show international interest in coordinating international responses to this disease, raised the public health emergency and after that, the global issue of Covid-19 was declared. In a highly interconnected world with strong ties between countries, the effects of disease outbreaks go beyond mortality and morbidity. Because with the reduction of economic activities, the performance of the global supply chain will also be disrupted. Considering the importance of this issue and the destructive consequences of the spread of this virus on the global economy, it is necessary to take a step to reduce this problem. Therefore, the purpose of this study is to investigate and analyze the long-term effects of the human development index and its components (life expectancy, literacy, per capita income, urbanization and employment) on deaths caused by Corona in selected developing countries (30 developing countries). with a relatively high human development index) in the period of 2019-2022. Methods: For this purpose, FMOLS and DOLS methods have been used. Results: The results indicate that the human development index and its components (life expectancy, literacy, per capita income, urbanization and employment) have a negative and significant effect on the death rate of Corona in selected developing countries in the long term. Conclusion: Since the human development index has a negative and significant effect on corona deaths in selected developing countries in the long term, Therefore, the improvement of health, social and economic indicators can reduce the attenuation of Corona in societies. Therefore, it is necessary for governments to make interventions in the sectors of society, especially economy, education and security, in order to strengthen reforms in the health sector. Manuscript profile -
Open Access Article
8 - The effect of the uncertainty of economic policies and people's health on the excess returns of companies in different quantiles
HASAN ESMAELI Manijeh Hadinejad مرجان دامن کشیده شهریار نصابیانIssue 2 , Vol. 15 , Spring 2024Introduction: Economic uncertainty, which means difficulty in predicting the economic environment, comes from various factors such as political instability, change and uncertainty of government policies, natural disasters and market fluctuations, which can affect the su MoreIntroduction: Economic uncertainty, which means difficulty in predicting the economic environment, comes from various factors such as political instability, change and uncertainty of government policies, natural disasters and market fluctuations, which can affect the surplus efficiency of companies. Also, people's health is also considered as another important factor affecting the surplus efficiency of companies. Methods: Accordingly; the main purpose of this research is to investigate the effect of uncertainty of economic policies and people's health on the surplus efficiency of companies in different quantiles in the period of 1385 to 1401. Quantile regression is a statistical method that was first introduced by Koenker and Bassett (1978). One of the advantages of this model is to identify the shape of the distribution of the dependent variable of the model at different levels of the independent variable. Results: The estimation of the research model using the quantile regression method indicates that the transmission of the oil price to the surplus stock market, in addition to the direct route, also takes place indirectly through the exchange rate channel. So that in the higher quantiles, i.e. when the stock market is booming, the change in oil price return on the stock market is only indirect and through the exchange rate channel, and the decrease in oil prices (oil revenues) is the same as in the two sanctions periods, it strengthens the stock market through the increase of the exchange rate. In addition, it was observed that the increase in air pollution, which is a measure of people's health, causes people to invest less in stocks due to lower income and increased health risks; When the stock supply remains relatively constant and the demand decreases, the stock price and yield also decrease, and accordingly, air pollution at its higher levels can lead to a decrease in the excess yield of firms. Conclusion: Based on the findings of the research, it is concluded that in examining the factors affecting the surplus efficiency of companies, the two factors of economic policy uncertainty and people's health should be considered, so that the increase in economic policy uncertainty leads to a decrease in surplus efficiency and Also, the increase in air pollution and the decrease in people's health also lead to a decrease in the surplus efficiency of companies. Manuscript profile
Most Viewed Articles
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Open Access Article
1 - Examining the Effective Factors on Whistle Blowing Intention Among the Employees of Healthcare Sector (Case Study: Employees of Mashhad University of Medical Sciences)
Minoo Afshani Hojat Vahdati mohamad hakkak najmodin moosaviIssue 2 , Vol. 9 , Autumn 2018Introduction: whistleblowing is a powerful tool for preventing organizational wrongdoings. Many factors influence on employees' intention to report organizational wrongdoings. Personality and situational variables are the most influential factors. The purpose of this st MoreIntroduction: whistleblowing is a powerful tool for preventing organizational wrongdoings. Many factors influence on employees' intention to report organizational wrongdoings. Personality and situational variables are the most influential factors. The purpose of this study is to investigate the relationship between situational variables (characteristics of wrongdoing, the status of wrongdoer) and individual variables (attitude towards whistleblowing, internal locus of control, and moral identity) with the employees' intention to blow the whistle. Method: This is a descriptive-analytical cross-sectional study that was conducted on 242 employees of the Central department of Mashhad University of Medical Sciences. A questionnaire that is made based on previous studies was used to collect the data. Analysis of the data processed using the Partial Least Square (PLS) with Smart PLS software. Results: The amount of standardized coefficients between independent variables and whistleblowing intention were statistically significant (P <0.005), meaning that the internal locus of control, the existence of moral identity, attitude toward whistleblowing, characteristics of wrongdoing and wrongdoer's status have positive and significant effects on individual's decision to report the wrongdoings. Conclusion: Given that individuals with internal locus of control, positive attitude about whist blowing and high morality cannot be able to ignore the organizational wrongdoings, and the status of wrongdoer and characteristics of wrongdoing have significant effects on employees' willingness to whistleblowing, it is better for organizations to use employees with these characteristics at more sensitive or critical places, and make some arrangements such as providing reporting channels in order to facilitate this behavior. Manuscript profile -
Open Access Article
2 - Structural Model of Somatic Symptoms based on Perceived Social Support and Childhood Trauma in Patients with Epilepsy: Mediating Role of Depression, Anxiety and Stress
Masoumeh Mohammadbeigi Afsaneh Taheri Khadijeh Abolmaali Koroush GharergozliIssue 2 , Vol. 14 , Autumn 2024Introduction: Considering the importance of examining somatic symptoms in patients with epilepsy, the present study was conducted with the aim of investigating the structural model of somatic symptoms based on perceived social support and childhood trauma with the media MoreIntroduction: Considering the importance of examining somatic symptoms in patients with epilepsy, the present study was conducted with the aim of investigating the structural model of somatic symptoms based on perceived social support and childhood trauma with the mediating of depression, anxiety and stress in patients with epilepsy. Methods: This study in terms of purpose was applied and in terms of implementation method was descriptive from type of correlation. The research population was the patients with epilepsy of Iran in the 2021 year, which number of 260 people of them were selected as a sample by simple random sampling method. The research tools were included somatic symptoms questionnaire (Kroenke et al., 2002), perceived social support scale (Zimet et al., 1988), childhood trauma questionnaire (Bernstein et al., 2003) and depression, anxiety and stress scale (Lovibond and Lovibond, 1995). Data were analyzed by structural equation modeling in SPSS-24 and AMOS-26 software. Results: The findings showed that the model of somatic symptoms based on perceived social support and childhood trauma with the mediating of depression, anxiety and stress in patients with epilepsy had a good fit. Also, social support had a significant negative effect on depression, anxiety and stress and somatic symptoms, childhood trauma had a significant positive effect on depression, anxiety and stress, and depression, anxiety and stress had a significant positive effect on somatic symptoms (P<0.05), but trauma childhood had no significant effect on somatic symptoms (P>0.05). In addition, social support with the mediating of depression, anxiety and stress had a significant negative effect on somatic symptoms and childhood trauma with the mediation of depression, anxiety and stress had a significant positive effect on somatic symptoms (P<0.05). Conclusion: According to the results of this study, it is necessary to plan to reduce somatic symptoms in patients with epilepsy by increasing social support and reducing depression, anxiety and stress. Manuscript profile -
Open Access Article
3 - The Comparison the Effectiveness of Solution-Focused Therapy and Narrative Therapy on Ways of Solving of Coping with Stress in Women with Chronic Headaches
Samaneh Amirifar Faredeh Hamidi Mojtaba Ansarei ShahideiIssue 1 , Vol. 15 , Spring 2024Introduction: The purpose of this study was to compare the effectiveness of solution-oriented therapy and narrative therapy on problem-oriented methods of coping with stress in women with chronic headaches. Methods: The research method was semi-experimental with a pre- MoreIntroduction: The purpose of this study was to compare the effectiveness of solution-oriented therapy and narrative therapy on problem-oriented methods of coping with stress in women with chronic headaches. Methods: The research method was semi-experimental with a pre-test-post-test design with a control group with a 2-month follow-up phase. The statistical population was all women with chronic headaches who referred to neurology clinics in Tehran in 1402. In the first stage, 45 people were selected using the purposeful sampling method and then they were replaced in 2 experimental groups (15 people in each group) and a control group (15 people) in a simple random way. The analysis of the information obtained from the implementation of the questionnaires was done through SPSS software version 24 in two descriptive and inferential parts. Results: The results showed that both interventions in the post-test and follow-up phase had a significant effect on improving the problem-oriented methods of coping with stress compared to the control group (P<0.05). The results of Ben-Ferroni's post hoc test showed that narrative therapy is more effective than solution-oriented therapy on improving problem-oriented ways of dealing with stress (P<0.05). Conclusion: Based on the results of the present study, it can be said that solution-oriented therapy and narrative therapy can be used as appropriate treatment methods to improve the problem-oriented methods of coping with stress in women with chronic headaches in centers. Counseling and psychological services should be used, and the priority is to use narrative therapy. Manuscript profile -
Open Access Article
4 - Designing a suitable model for the well-being and health of employees using a hybrid approach
Reza rashidi ghadi asadolah mehrara مرضیه نیازآذری zabiehallah gholami roudiIssue 1 , Vol. 15 , Spring 2024Introduction: In today's competitive markets, maintaining experienced, seasoned and quality employees is always one of the constant concerns of any organization that wants to achieve competitive advantages and a greater share of the market. Using a hybrid approach. Met MoreIntroduction: In today's competitive markets, maintaining experienced, seasoned and quality employees is always one of the constant concerns of any organization that wants to achieve competitive advantages and a greater share of the market. Using a hybrid approach. Methods: The current research was qualitative in nature and practical in terms of purpose, which was done using the metacomposite method and the seven-step model of Sandelovski and Barroso (2007) all domestic and foreign scientific-research articles indexed in valid databases in the period Persian articles from 1390 to 1402 and foreign articles from 2010 to 2023 were examined, and after preliminary studies and screening of articles by the researcher, a set of indicators related to the purpose, compilation and initial checklist including the study of 53 articles, 6 dimensions, 38 components it was prepared. Results: 6 dimensions were identified using the metacombination method and using the model of Sandelovski and Barroso (2007). Factors affecting the well-being and health of luxury employees were identified and confirmed according to experts, and these factors are: financial well-being, occupational well-being, social well-being, physical well-being, legal well-being and demographic factors were identified as effective dimensions. Conclusion: Considering the importance of employees' well-being and health, we have focused on improving their performance and capabilities. This approach helps us take advantage of our diversity and deep understanding of our employees' individual needs and then deliver programs to promote their well-being and health. Manuscript profile -
Open Access Article
5 - Systematic Review of Studies on the Implementation of the Family Physician Plan in the Iranian Health System in the Years 2001-2020
mohtaram ahmadifard abdolreza shah mohamadi Mohamadreza Mohammad Tahari NAZMOHAMAD OUNAGHIssue 1 , Vol. 13 , Autumn 2024Introduction: The complete implementation of the referral system and the elimination of its deficiencies is one of the important issues of health services in today's societies. One of the consequences of the incomplete implementation of the rural referral system is the MoreIntroduction: The complete implementation of the referral system and the elimination of its deficiencies is one of the important issues of health services in today's societies. One of the consequences of the incomplete implementation of the rural referral system is the costs that enter people's pockets and the system of a country. One of the main factors in completing the referral system, considering the large number of beneficiaries, politicians and executives in this plan, is how to communicate effectively among the many and different groups of this plan (doctors, insured, midwives, nurses, executive staff, staff The aim of this study is to measure the extent and manner of family doctor plan studies addressing communication components as an effective index in solving the challenges of the plan.Methods: Research method: The method of the present study was conducted in the form of a library review on 40 studies from 2001 to 2020. The research population is all the articles related to communication components in the family doctor project. In order to carry out information research by reading texts from the library, websites of selected related organizations and in order to search systematically based on keywords based on 1- family doctor plan 2- communication in family doctor plan 3- referral system 4- challenges and obstacles of the plan Family doctor 5-Health care 6-Rural family doctor plan strategies 7-Effective communication in the referral system was collected and evaluated and compared in the comparison table of the fields. Articles were systematically searched based on relevant keywords in authoritative and specialized databases in English and Farsi languages, Google scholar, along with national databases including SID, IRANDOC, ISC. From all the identified articles, according to the research strategy, the researcher evaluated the content of those articles that addressed the impact and importance of communication components in the rural family physician plan and the referral system in the discussion and conclusion section of the direct article.Findings: In the document review of 230 articles related to the keywords considered by the researcher, it was observed that in 40 articles, the issue of communication components as an important indicator in solving the problems of the referral system in the family doctor plan was discussed in the discussions and conclusions. Was. 4 components, satisfaction measurement, lack of awareness (training, information, participation), human resource empowerment, improvement of health indicators, were communication components that were identified and discussed in the text of the articles and conclusions.Conclusion: It is suggested to use the experiences of successful countries in the field of effective communication in the referral system, by creating an integrated communication system, to provide a communication model to solve the problems of the family doctor plan. It is necessary to study the impact of communication components as the main indicator and independent variable in solving the problems and challenges of the family doctor plan. Manuscript profile -
Open Access Article
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ام البنین اسدی قادیکلائی سعید اسدی عبدالرضا نوروزی روح الله احسانیIssue 2 , Vol. 5 , Summer 2014 -
Open Access Article
7 - The Study of Healthcare Service Quality Effects on Patients' Satisfaction Among the University, Social Security and Private Hospitals' Wards Unites in Urmia
yousef pashazadeh hamed valizadeh salar faridpourIssue 4 , Vol. 14 , Winter 2024Introduction: In order to apply the health aims in the fifth development program law, health system evolution planning has prepared with three purposes: financial protection of people, make equanimity in accessibility to health services, preferment of services quality. MoreIntroduction: In order to apply the health aims in the fifth development program law, health system evolution planning has prepared with three purposes: financial protection of people, make equanimity in accessibility to health services, preferment of services quality. This research has done for purpose of studying the influence of health system evolution plan on the psychological enrichment and acting life quality of treatment cadre for educational-remedial hospitals of Urmia, with the descriptive-usage correlation method.Methods: For accessing to research goals, 330 clinical personnel of educational-remedial hospitals of Urmia selected with random sampling in spring and summer of 1396. The data of research has obtained through questionnaire and the design of questionnaire has done based on standard questionnaire and advice of faculties. For analysis of data, Data distribution test (Kolmogorov-Smirnov), T test, Regression and Spearman Correlation, was used in SPSS software.Results: The results showed that impressment of performance of health system evolution plan, in one aspects of five personnel enrichment aspects, confidence, shows decrease, Whiles in four aspect of impressment, autonomy, ability and signification it shows decrease.Also impressment of performance of health system evolution plan in six aspect of eight aspects of acting life quality means, balanced work, growth facility, safe work, social coalition, social utilization, facility of security, shows increase; Whiles in two others aspects means, impress of reward able and govern of law, it shows decrease.Conclusion: Generally, it concluded that impressment of performance of health system evolution plan on the personnel enrichment was influenced just on four aspects of five aspect, Whiles in acting life quality it influenced on six aspects of eight aspects. Manuscript profile -
Open Access Article
8 - The effect of job satisfaction, employee motivation and organizational culture on improving the performance of hospital employees in the first district of Tehran during the Corona era, emphasizing the role of information technology
nhvhfd darabi Mohammadreza Zahedi Sayyed Mehdi Hosseini SarkhoshIssue 1 , Vol. 15 , Spring 2024Background and purpose: The spread of the Covid-19 disease for the past three years has forced many organizations and governments to formulate and implement ways to achieve the ultimate goals of the organization. In this, the role of technology is very important. With t MoreBackground and purpose: The spread of the Covid-19 disease for the past three years has forced many organizations and governments to formulate and implement ways to achieve the ultimate goals of the organization. In this, the role of technology is very important. With technology, all activities can continue. This study explains that technology, organizational culture and job satisfaction in the national hospitals of one district of Tehran are motivations to improve performance, especially during the epidemic. Methodology: 181 questionnaires were distributed among employees. Respondents must meet the following criteria: at least one year of work experience and at least a diploma. The dependent variable is employee performance. The independent variables are organizational culture, motivation and job satisfaction. Intervening variable is information technology. Due to the presence of intervening variables, research hypotheses were analyzed by PLS factor analysis method and using SPSS version 19 software. Findings: The results of the research show that organizational culture, job satisfaction, and motivation have a significant positive effect on employee performance, and also organizational culture and motivation through information technology have a significant impact on employee performance. Conclusion: The results of the study can be used as a basis for designing business strategies to improve the performance of employees in a competitive environment to improve the credibility of hospitals. Manuscript profile -
Open Access Article
9 - Designing a Model for Upgrading and Optimizing the System of Selection and Recruitment of Human Resources in Government-Oriented Health Organizations
mahdi noroozian hassan rangriz mohamad reza rabiee mondjinIssue 3 , Vol. 11 , Winter 2020Introduction: Reengineering of systems and processes for selecting committed and specialized human resources as the main capital of the Health Organization based on general and specialized competencies using progressive administrative and selection laws in this type of MoreIntroduction: Reengineering of systems and processes for selecting committed and specialized human resources as the main capital of the Health Organization based on general and specialized competencies using progressive administrative and selection laws in this type of government organizations in Iran, which is mainly challenging. Unique in various political, economic and social spheres, along with the requirements of health advocates, is possible. Therefore, the purpose of this study is to explain the model for the selection system so that it can be qualified (specialized and committed) to be employed in health-oriented organizations. Methods: This research has been done in terms of exploratory research in an exploratory mix, in the field and using the data theorizing strategy of the foundation (qualitative part) and survey (quantitative part). For statistical calculations, the method of structural equations with partial least squares approach (PLS-SEM) has been used. The open test method was used to analyze the data obtained from the interview. Criteria of Z, R2, F2 and Q2 have also been used to evaluate the structural. Results: The results of data analysis show that the selection model includes components of using new tools, efficient in collecting information about job applicants. In order to fully implement the selection model, it is necessary to amend some of the rules and regulations and regulations used in the selection and to reform the qualification criteria of applicants in health-oriented organizations in three dimensions: organizational, social and individual. In this study, the factor loads of all observable variables, with the exception of one case, have a factor load greater than 5%, and the measured Krubnach alpha values for all codified variables are more than 7%. All calculated values for T statistic are greater than 1.96. Conclusion: The process selection model is based on ethical and scientific principles to determine and monitor the praise of accrual competence as the most important dimension of excellent health quality along with other specialized skills. This model is so dynamic and quantitative that if punished if a person replaces you without using it in order to establish the model, it is necessary to design and establish an information management system for selection and review of selection and administrative rules and regulations. Manuscript profile -
Open Access Article
10 - Evaluating the Effectiveness of Virtual Education on Health Care Management Students
salar ghanbary hadi rezghi shirsavar mohammad sadegh ziaee maryam MoslehIssue 2 , Vol. 10 , Autumn 2019Introduction: Nowadays, with the advent of the e-learning system, other previous ideas about the availability of education and education have disappeared. Now, with the arrival of universities and virtual education centers everyone can use these facilities at any time a MoreIntroduction: Nowadays, with the advent of the e-learning system, other previous ideas about the availability of education and education have disappeared. Now, with the arrival of universities and virtual education centers everyone can use these facilities at any time and place. The purpose of the present study was to evaluate the Effectiveness of Virtual Education among the student of health services management. Method: This research is a descriptive survey of type of data collection method. The survey population consists of all health care management students of Tehran University in 1396. The sample size was 165 from the Morgan table, which was distributed by simple random sampling of the questionnaires, due to the non-widespread community of the study population. The instrument used in this research is a researcher-made questionnaire of 30 items. The validity of the tool has been verified as structural and its reliability has been calculated by computing the Cronbach's alpha in a total of 0.854. Results: Effectiveness of virtual education was evaluated in desirable students. The components of system quality (mean 17.77), facilitator factors (mean 10.84), in terms of teacher quality (mean 24.76), user inclination factors (mean 15.94), e-learning success (mean 15.94) are in a favorable situation, and in dimensions The quality of the information and the content of the courses and in the interaction between the teacher and the student were not evaluated against other appropriate factors. Conclusion: Considering the existing conditions and the increasing spread of information technology and the satisfaction of the major part of the student community from e-learning services, the quantitative and qualitative expansion of the necessary planning in universities Country. Manuscript profile
