In recent decades, the world has observed fundamental changes in different domains which has largely been the product of the development of (ICT) capabilities. Therefore, in the present study, the performance of ICT offices in providing services to rural regions of Jiro
More
In recent decades, the world has observed fundamental changes in different domains which has largely been the product of the development of (ICT) capabilities. Therefore, in the present study, the performance of ICT offices in providing services to rural regions of Jiroft county was analyzed. This study is descriptive-analytical, applied and case study, in terms of methodology, objective and scope, respectively. Two techniques of documentary studies and survey research were used in collecting data. The case study were residents living in villages with ICT offices in Jiroft county. Regarding 3434 households in these villages, the sample size was evaluated as 294 participants according to Cochran formula. To analyze data in descriptive part and inferential analysis, the frequency tables, percentage, mean scores, standard deviation, and coefficient of variation and also, t-test and multivariate regression via SPSS software were employed, respectively. Findings obtained from (TPI) total index performance formula and one sample t-test indicated that except of Post Bank Services, performance of ITC offices had not appropriate performance among dimensions studied. Some reasons of this problem could be cited as unfamiliarity of villagers with different internet services, lowness of internet speed, and insufficiency of required equipment in mentioned offices. Finally, results of multivariate regression showed that the education level, the degree of familiarity with computers, and income have significant correlations with proper uses of ICT.
Manuscript profile