List of Articles Open Access Article Abstract Page Full-Text 1 - Presentation of an Import Risk Management Model in the Customs of the Islamic Republic of Iran and Its Role in Businesses Ali reza Faghih Nasiri Morteza Yar Ahmadi Ali Reza Tamjid Yamchelo Open Access Article Abstract Page Full-Text 2 - Investigating the effect of effective factors on the improvement of the quality of electronic services of public service organizations with the structural equation approach (the case study of the Social Security Organization) Seyed Ahmad Mousavi ناصر میرسپاسی heidar toorani مجتبی کیائی Open Access Article Abstract Page Full-Text 3 - Examining the effect of digital transformation on the attraction of commercial credit of companies Hamed Moghadam Mojgan Safa Seyed Abass Borhani Open Access Article Abstract Page Full-Text 4 - Designing a Market-Oriented Strategic Management Model with Emphasis on Export in Saipa Company Fatemeh Karimi Hossein Vazifeh dust Meisam Shirkhodaie Mehdi Naeimi Nezamabad Open Access Article Abstract Page Full-Text 5 - Comprehensive Classification of Credit Scoring Models Pardis Fooladi Mohsen Amini Khozani Zohreh Hajiha Shadi Shahverdiani Open Access Article Abstract Page Full-Text 6 - Presenting a practical model of cooperative endowment using the Delphi method Mansour Najaflo Mahbobe Babaei Rababe Porjebali Open Access Article Abstract Page Full-Text 7 - Predicting the cost and income of shipping companies in road transit using the dynamic system (Study: Shipping companies in bandar abbas-Sarakhs corridor) Mohammad Reza Farshidnejad Habibollah Javanmard Sayyed Alireza Mirarabbeigi Open Access Article Abstract Page Full-Text 8 - Investigating the impact of social factors and environmental factors on the purchase of landline communication services on improving customer experience (case study: FIX customers in Tehran) Fariba Sayadi Hossein Safarzadeh Sina Nematizadeh Open Access Article Abstract Page Full-Text 9 - Designing a model in order to stratify organizational resilience factors in knowledge-based companies in the plastic industry Mohsen Hashemi Jalal Haghighat monfared Abolghasem Sarabadani Open Access Article Abstract Page Full-Text 10 - Identifying factors affecting the quality of industrial products through data clustering analysis Raoof Emami Razliqi Ahmad Ali Oumouei Milan Sadegh Abedi