relational capital

Open Access Article

1 - The Study of Relationship between Intellectual Capital and Organizational Performance (A Case Study in National Iranian Gas Company)
Alireza Amirkabiri Salman Sheikhi

With the rise of the ‘innovative era’, knowledge has become the most valuable economic resource. Only knowledge provides the opportunity to improve the wealth of nations, the growth of organizations and the value of individuals. In 21st century knowledge and More

With the rise of the ‘innovative era’, knowledge has become the most valuable economic resource. Only knowledge provides the opportunity to improve the wealth of nations, the growth of organizations and the value of individuals. In 21st century knowledge and intangible assets (Intellectual capital) are known as most important competitive advantage of organizations, therefore this issue has created a new research and study area. Previous studies demonstrate that intellectual capital is positively and significantly associated with organizational performance. Because of the importance of this issue, in this research relationship between elements of intellectual capital (i.e. human capital, structural capital and relational capital) and its impact on organizational performance in National Iranian Gas Company (NIGC) has been investigated. To achieve this purpose, a questionnaire consisting of 67 items was designed for the elements of intellectual capital. Model development and hypothesis testing was conducted using Partial Least Squares (PLS) on a sample of 142 respondents from NIGC and affiliated companies. The analysis of data based on structural equation modeling revealed that there were relatively strong correlations among the elements of intellectual capital. Also structural capital is positively associated with organizational performance, but the relational capital has no impact on the organizational performance of NIGC. Manuscript profile

Open Access Article

2 - Investigation of the Role of Corporate Social Responsibility in Creating Sustainable Competitive Advantage by Enhancing Saipa Group’s Intellectual Capital
K. Heidarzadeh E. Samadzadeh

The main objective of this research is to find the relationship between corporate social responsibility with dynamic capabilities and competitive advantage of the firm. Strategic corporate social responsibility has a close relationship with resource-based view because i More

The main objective of this research is to find the relationship between corporate social responsibility with dynamic capabilities and competitive advantage of the firm. Strategic corporate social responsibility has a close relationship with resource-based view because it influences intellectual capital as a large part of intangible resources, which is valuable, rare, inimitable and irreplaceable assets of the firms, can create sustainable competitive advantage for the firm. This study is an applied research in terms of aim and is a descriptive, survey and correlation research in terms of method, using a five-point Likert-type scale, was performed on 208 senior managers of  Saipa Group’s firms who were selected through Simple Random Sampling. In data analysis, inferential statistics topics including structural equation modeling that includes confirmatory factor analysis and path analysis were used. Based on the results of testing research hypothesis, that there is a direct relationship between corporate social responsibility, intellectual capital and sustainable competitive advantage, the main research question was positively answered. Thus, it can be deduced that Saipa Group’s firms that form population of this study, with CSR implementation were able to effectively manage and enhance their intellectual capital and make themselves differentiate among others. Manuscript profile

Open Access Article

3 - Interpretive structural modeling of evaluation of intellectual capital assessment in Islamic Azad University, Ilam province
shahin gheyasi Yadolah Mehralizadeh Mohammad hosseinpour marya nasiri

Introduction & Objective of the research: Intellectual capital; It is the knowledge, experience, and information that exists in an organization to create value and is defined as the intangible assets and resources available in an organization that can be transferred More

Introduction & Objective of the research: Intellectual capital; It is the knowledge, experience, and information that exists in an organization to create value and is defined as the intangible assets and resources available in an organization that can be transferred to products, services, and processes to create value. The main purpose of this article is to identify and analyze the dimensions and indicators affecting the evaluation of intellectual capital in the Islamic Azad University of Ilam using structural-interpretive modeling.Research Method: The research method in this article is a combination of applied research in terms of nature due to the use of both qualitative and quantitative methods, ie the use of different research methods such as interviews with experts, questionnaires and document mining and is applied in terms of purpose. Indicators of intellectual capital based on literature study and content analysis and comparisons of related research and interviews with experts and specialists are identified and then using a new analytical methodology of structural-interpretive modeling (ISM) to determine the relationship between dimensions and indicators of intellectual capital evaluation in Ilam Azad University. Is uniquely analyzed; Finally, using MICMAC analysis, the type of variables has been determined according to the effect on other variables.Results: In order to collect the necessary information about the criteria for measuring intellectual capital by examining the research background, a set of criteria that have the highest frequency and were used by various researchers to measure and report intellectual capital, was identified. The results of qualitative research findings were the extraction of 18 indicators to evaluate the intellectual capital of the university and a three-level model was obtained by completing the self-interactive matrix based on the opinion of experts.Conclusion: Using MICMAC analysis, the type of variables has been determined according to the effect on other variables; The results showed that the two variables of management and students, which are the criteria of human capital, play a role in this model as an independent variable, and in order to change the intellectual capital status of Ilam Azad University, these variables must be changed. It is an influential variable in the intellectual capital of the Islamic Azad University of Ilam province. Manuscript profile

Open Access Article

4 - Need to design a model for measuring intellectual capital in higher education system
Abbas Abbaspoor Mohammad Sharafi Mina Moghadam

  Background: In the new decade the resource of competitive advantage changed from tangible and hard assets to intangible and soft assets. Due to importance of intellectual capital and measurement of it in higher education systems practitioners of this system needs More

  Background: In the new decade the resource of competitive advantage changed from tangible and hard assets to intangible and soft assets. Due to importance of intellectual capital and measurement of it in higher education systems practitioners of this system needs to know the main elements of intellectual capital and methods of measurement these elements. Purpose: Identifying the elements of intellectual capital helps the higher education managers system to improve the managing these assets effectively and more appropriately. This research tries to examine the intellectual capital measurement methods and deliver the practical and appropriate method according to three elements of Haman capital, organizational capital and relational capital for measuring these assets. Method: The research method was Meta Analysis. In this research we analysis the negative and positive points of intellectual capital measurement models and finally the model that relatively adequate for higher education offered. Result (s): There are different ways to measure intellectual capital, which includes strengths and weaknesses. Conclusion: Measurement model should be designed based on goals and the mission of higher education institutions.   . Manuscript profile

Open Access Article

5 - The Effect of Social Capital on Employee's Creativity in the Foundry Industry of Iran (The Case of Kaveh Industrial Estate Employees)
M. Piran T. Aghajani B. Shoghi A. Rezazadeh A. Dehghan Najmabadi

  Background: The social capital of employees is seen as a crucial element in their performance and creativity as well. Although many investigations have been done in this regard, the case of Kaveh Industrial Estate Employees are however studied here.   & More

  Background: The social capital of employees is seen as a crucial element in their performance and creativity as well. Although many investigations have been done in this regard, the case of Kaveh Industrial Estate Employees are however studied here.      Objective: The aim of the present study was to investigate the impact of social capital of employees on their creativity in the foundry industry of Iran, the case of Kaveh Industrial Estate. Method: All the employees of Kaveh Industrial Estate (110 people) contained the study population and the researchers used the table of sample size determination developed by Morgan and also random sampling to choose 87 people as our sample size. The present study in its nature is an applied research which is of the exploratory survey type regarding its data collection approach, and is considered as a quantitative research regarding the type of the collected data. Then Structural Equation Modeling (SEM) procedure for analyzing our conceptual model with SMART PLS 2.0 in two sections of SEM: measurement model and structural model. In the first section, technical features of questionnaire were investigated with index reliability, convergent validity and discriminate validity. About second section, structural coefficients were used to examine the hypothesizes. Result: The results indicated the positive and significant impact of social capital on employee creativity in Foundry Industry of Iran. Conclusion: The results are discussed in terms of their importance and implications.   Manuscript profile

Open Access Article

6 - The Survey of the Effect of Intellectual Capital Management on Managers Strategic Decision Making in Companies of Industrial District
Esmaeil Dadashi Khass Fahimeh Babaei Nivlooei

After three decades of the life of the research in Intellectual Capital and the role and optimum management of these capitals, the necessity of being familiar with the new approaches in removing the drawbacks of executing the knowledge based economic plans in the compan More

After three decades of the life of the research in Intellectual Capital and the role and optimum management of these capitals, the necessity of being familiar with the new approaches in removing the drawbacks of executing the knowledge based economic plans in the company is extremely evident. It is in the light of the knowledge of the intellectual capital management and applying the new approaches that there is a complete image of the current and future condition of the managers and that the development of the company is possible by quick decisions. Purpose of this paper is explaining and clarifying the tendency change in the value of the companies from the tangible assets to intangible ones and its effect on the strategic decision making of the managers of the industrial and productive companies. For this purpose the data were gathered from the managers through a questionnaire and were analyzed in linear and by multiple regression analysis way to determine the extent of the effectiveness of the parts of the intellectual capital management on the dimensions of strategic decision making of the manager (rationality, political behavior, intuition). The findings of this study cleared that the components of the intellectual capital management had a meaningful relationship with the aspects of managers strategic decision making and is effective on them. The results showed that in most of the companies, the intellectual capital were in the proper level, but little attention has been given to the topic and methods of using of these capitals to impact the managers decision making, therefore the gap of the little attention to intellectual capital can be filled by using the new intellectual capital frameworks in the other industrial units and new policies be taken. Manuscript profile

Open Access Article

7 - Developing an Appropriate Model for the Improvement of Organizational Performance Based On Two Approaches: Intellectual Capital And Social Capital
davoud Hosseinpour mehdi azar

Approaches to the development and evolution of organization are associated with the needs, desires, interest and ideals of human beings. Although organization have played various roles over the course of the history, their performance has expanded in the present time an More

Approaches to the development and evolution of organization are associated with the needs, desires, interest and ideals of human beings. Although organization have played various roles over the course of the history, their performance has expanded in the present time and expectations from them have increased. On the other hand, in todays competitive world, organizations, at any domain of activity, need to improve their performance by taking all possible measures. One way of improving the performance of organizations is the investigation of factors likely to affect it. This which highlights the importance of intellectual capital. In addition to intra-organizational relations, any organization has some relations with the outside environment. These relations which are both impressible and impressive are the social capital of the organization. Thus given the importance of the effectiveness of intellectual and social capital in improving the performance of organizations, attempts have been made to present an appropriate model consisting of the intellectual Approach (with human structural and relational) and Social (with structure cognitive and relational) aspects for the improvement of export Development bank of Iran (EDBI). The research was of descriptive and analytic nature and the population for the study were the managers and the personnel of this organization. The results of the study confirmed that human-relation (intellectual capital) and cognitive relational (Social capital) dimensions have the most significant effects on performance    Manuscript profile

Open Access Article

8 - Supply chain resilience and market performance amid COVID-19 disruptions: The role of relational capital and supply chain disruption orientation in South Korean firms
Aaron Stephens Charles Robb Min-Hyo Kang

10.22094/joie.2023.1986336.2065

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Open Access Article

9 - Designing an Intellectual Capital Status Assessment Model Based on Productivity Improvement Approach: The Case of Iranian Universities
Shahin Gheyasi Mohammad Hosseinpour Yadolah Mehralizaedeh Marya Nasiri

10.30495/qjopm.2021.1876579.2587

Intellectual capital refers to the body of knowledge, experience, and information that exists in an organization and is considered as intangible organizational assets and resources that can be converted to products, services, and processes to promote productivity and cr More

Intellectual capital refers to the body of knowledge, experience, and information that exists in an organization and is considered as intangible organizational assets and resources that can be converted to products, services, and processes to promote productivity and create values. The current applied, descriptive survey set out to investigate and analyze the main indicators and facets of intellectual capital assessment at university level through Interpretive Structural Modeling (ISM). The research data were gleaned using an interview and a questionnaire. First, the facets and indicators of intellectual capital were identified based on an extensive literature review and comparative content analyses of relevant existing studies as well as interviews with experts in the field who were selected via purposive sampling. Further, the relationships between the aspects and indicators of intellectual capital including human, structural and relational resources and indicators of intellectual capital assessment procedure at university were integratively determined and analyzed through ISM.  Finally, the main variables influencing other variables and influenced by them were identified via MICMAC analysis.  The findings identified the administration and students as independent variables with high levels of dependency and susceptibility that could be impacted by other mediating variables. Any improvement in intellectual capital at university level seem to be reliant on prerequisite modifications in these variables. Manuscript profile

Open Access Article

10 - Compiling Resources Allocation Policies in order to Promote the Effectiveness of Non-governmental Universities: A New Approach
Abdolnaser Shojaye Reza Shafye Saman rahmani Norozabad Mohtaba rostami Noroz abad

Governments always use development programs and policy-making strategies in order to achieve their goals for development. In Iran, too, following the policies of other countries, several programs have been presented, and the prospective plan of the country has recently More

Governments always use development programs and policy-making strategies in order to achieve their goals for development. In Iran, too, following the policies of other countries, several programs have been presented, and the prospective plan of the country has recently been compiled. In this model, universities have their special place as the center for scientific and technological development. In the current sensitive situation, universities can truly perform their mission in realizing the goals of the prospective plan only if they have proper performance. In the present study, by taking non-governmental universities into account and proposing a new approach, the researchers have compiled the promotion policies for the effectiveness of non-governmental universities based on the optimal use of their resources. The university resources have been considered in the three fields of human capital, relational capital, and structural capital in the research at hand, and accordingly, a questionnaire including 37 questions has been designed and distributed among the samples. Of the distributed questionnaires, 83 which had been filled out by university personnel and academic staff of the non-governmental universities of the country were returned. In this research, the relationship of the research variables has been studied through the use of structural equation modeling. The research has also revealed to some extent the other shortcomings of the non-governmental universities, and some suggestions have been presented for future researches in order to obviate them. Manuscript profile

Open Access Article

11 - Explaining the sustainability of social capital relationships with knowledge management practices in Iran's insurance industry
Davood Kia Kojouri pegah madah roudsari mehran mokhtaribayekolaee

Background and purpose: Human resource management practices indirectly contribute to organizational performance through social capital. The purpose of this research was to present a structural, human and relational capital model suitable for knowledge management methods More

Background and purpose: Human resource management practices indirectly contribute to organizational performance through social capital. The purpose of this research was to present a structural, human and relational capital model suitable for knowledge management methods in Iran's insurance industry. Method: The research method is descriptive and practical in terms of purpose. The statistical population of the research is 25 experts from Iran's insurance industry. Data collection was done through Delphi questionnaire with standard components, 3 main variables and 9 sub-variables of structural modeling were tested and validity and reliability of variables were ensured. In this research, structural equation modeling (SLR) technique was used to determine the relationships between variables and the comprehensiveness of the model using pls software. Findings: The findings of the research have shown that the final model of this research has 3 dimensions, 9 components, the relational dimension includes the components of trust and honesty, informal participation, social participation, economic participation, social obligations) structural capital includes (ability) network, network capitals) and human capital (cognitive shares, collective commonalities). Conclusion: And in the end, it is suggested that effective steps have been taken by the implementation and implementation of knowledge-based human resource management in the direction of improving social capital and achieving goals in Iran's insurance industry. Manuscript profile

Open Access Article

12 - Capitals Attributes and Firms Value
Farzin Rezei Bita Dehghan Khanghahi

The main objective of this paper is to examine the incremental information content of intellectual capitals of the firms listed in Tehran Stock Exchange according to the life cycle stages. Research samples included 74 firms during 1381-1387. The results of hypothesis te More

The main objective of this paper is to examine the incremental information content of intellectual capitals of the firms listed in Tehran Stock Exchange according to the life cycle stages. Research samples included 74 firms during 1381-1387. The results of hypothesis testing utilizing "multiple regression method" suggests that attributes of intellectual capital don’t have incremental information content regarding firm's market values. The relative information content of the attributes of intellectual capital however is different at each stage of life cycle. Other results indicate that the highest correlation between the firm market value and intellectual capital is in the adolescence stage and in the next step the highest correlation is in the growth stage and the lowest correlation is in the decline stage. Manuscript profile

Open Access Article

13 - Decoding the impact of sustainable customer relationship management on sustainable competitive advantage with the mediating role of perceived relationship quality and moderating role of relational capital
Sina Tayebi Rasool Rezaei

Today, achieving sustainable competitive advantage (SCA) is crucial for life insurance service providers. Sustainable customer relationship management (SCRM) strategy and building quality relationships with customers as companies' assets are deemed suitable ways for gro More

Today, achieving sustainable competitive advantage (SCA) is crucial for life insurance service providers. Sustainable customer relationship management (SCRM) strategy and building quality relationships with customers as companies' assets are deemed suitable ways for growth, advancement, and increasing the value of insurance companies. Based on this premise, this research aims to decode the impact of sustainable customer relationship management (SCRM) on sustainable competitive advantage (SCA) with the mediating role of perceived relationship quality and the moderating role of relational capital in the life insurance industry. This study, due to its practical objective and data collection approach, falls into the category of descriptive-survey research. The statistical population includes representatives, policyholders, and branches of MA insurance company in Tehran. A multi-stage cluster sampling method was employed, and 368 customers were selected as the study sample. Data analysis and hypothesis testing were conducted using SPSS version 26 and SmartPLS version 3 software. The research findings indicate the significant influence of sustainable CRM on perceived relationship quality and sustainable competitive advantage. Perceived relationship quality positively affects sustainable competitive advantage and acts as a mediator between sustainable CRM and sustainable competitive advantage. Relational capital cannot moderate the effect of sustainable CRM on relationship quality; however, it significantly moderates and enhances the impact of sustainable CRM on sustainable competitive advantage. Additionally, the impact of relationship quality on sustainable competitive advantage in the life insurance industry is moderated and strengthened by relational capital. Manuscript profile

Open Access Article

14 - Presentation of a model for identifyingg the relationship between intellectual capital and psychological empowerment of employees of Islamic Azad University of Kerman
sanjar salajaghe sanjar salajaghe

 Since one of the challenges of free university officials to prepare a suitable environment for the growth and development of the staff and faculty of the mind as a knowledge-based organization. The research in Islamic Azad University of Kerman, which is considered More

 Since one of the challenges of free university officials to prepare a suitable environment for the growth and development of the staff and faculty of the mind as a knowledge-based organization. The research in Islamic Azad University of Kerman, which is considered one of the most important parts of education in the country, Presentation of a model for identifyingg the relationship between intellectual capital and psychological empowerment of employees of Islamic Azad University of Kerman. The statistical population of this research includes all employees of Islamic Azad University of Kerman and then random sampling by using Cochran formula, 271 people were selected. Data collection was done through a questionnaire and the analysis of data was done by means of Spss and Amos software. That the purpose is applied and the method of collecting data, descriptive and, in particular, is based on structural equation modeling. The study population included all employees of Islamic Azad University of Kerman. Sampling is done in two stages.   Key words: intell Manuscript profile

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