List of Articles SERVQUAL model Open Access Article Abstract Page Full-Text 1 - Ranking SERVQUAL dimensions by using of fuzzy hierarchical analysis techniques in the private banking industry (Case Study: private banks Fars Province) Javad Gerami Open Access Article Abstract Page Full-Text 2 - The Impact of Service Quality on Customer Satisfaction, Customer Loyalty and Brand Image in the hotel industry (Case study: five star hotels Tabriz City) jafar bahari شهلا بهاری مرجان بذله حامد بهاری Open Access Article Abstract Page Full-Text 3 - Checking the Quality of Weld Inspection Using SERVQUAL Model and Importance-Performance Analysis N. Adabavazeh M. Navabakhsh A. Adabavazeh Open Access Article Abstract Page Full-Text 4 - Assessment of Citizens' Satisfaction in the city of Mashhad from Electronic Payment Systems of Mashhad Municipality using the SERVQUAL Model saeid khayatmoghadam Open Access Article Abstract Page Full-Text 5 - A Survey on the Rate of Public Satisfaction about Subway Facilities in the City of Tehran Using Servqual Model Hamid Bigdeli Rad Vahid Bigdeli Rad Open Access Article Abstract Page Full-Text 6 - Assessment of Educational Service Quality in Campus of Technical Colleges of Tehran University from Views of Higher Education Students based on Servqual Model زهرا شاه امیری محمدرضا کرمی محمد اصلاحی Open Access Article Abstract Page Full-Text 7 - A conceptual model proposed for evaluating education quality at university mohammad ataei morteza mousavi davood haghkhah roghayeh hasanzadeh Open Access Article Abstract Page Full-Text 8 - A survey of service quality of the educational centers in Tabriz using servqual model and ranking educational centers using Analytic hierarchy Process Majid Bagherzadeh Fatemeh Bagherzadeh Open Access Article Abstract Page Full-Text 9 - A Comparison of Customers’ Expectations and Perceptions of Kurdistan Telecommunication Company’s Performance Using Servqual Model Heresh Soltanpanah Mansoor Khaksar Mohammad Kambiz Ghasri Open Access Article Abstract Page Full-Text 10 - ارزیابی دانشجویان از کیفیت خدمات تحصیلی در دانشگاه یاسوج: کاربرد مدل سروکوال مهدی نوری پور زینب شریفی Open Access Article Abstract Page Full-Text 11 - Data envelopment analysis in service quality evaluation: an empirical study Seyedvahid Najafi Saber Saati Madjid Tavana Open Access Article Abstract Page Full-Text 12 - Assessing students' satisfaction of the quality of library services based on SERVQUAL model: Case study of Islamic Azad University, Science and Research Branch Hojatallah Hasan Larijani Farzin Etemadi Open Access Article Abstract Page Full-Text 13 - Assessment of service quality of Astan-e Quds Razavi's libraries based on ServQual Faramarz Soheili elham yari Aliakbar Familrohani Open Access Article Abstract Page Full-Text 14 - A Study of Effective Factors in the Insured’s Satisfaction of life Insurance with the Use of SERVQUAL Model (A Case Study: Novin Insurance Company) Ali Dehghani Ebrahim Abbasi A. Haji Baqer Zanjani Open Access Article Abstract Page Full-Text 15 - Quality of Health Care Services Assessment Based on Patient Satisfaction According to the SERVQUAL Model in the Context of a Systematic Review Article Ali Maher Alireza Felegari Open Access Article Abstract Page Full-Text 16 - effect of the quality of after sales services of Kia Motors Automobile Dealers in Tehran using the Servqual Model ali shafiei mina jamshidi Open Access Article Abstract Page Full-Text 17 - Analyzing the level of rural satisfaction with the quality of local government services (Case: rural settlements of Rey city) Naser Shafieisabe Sogand Khaksar 10.30495/jzpm.2022.4249 Open Access Article Abstract Page Full-Text 18 - Satisfaction of the citizens of the city with the beautification performance with the urban sustainability approach ESMAEL NASIRI HENDEH KHALEH Open Access Article Abstract Page Full-Text 19 - Presenting the model of expanding quality performance in the intramural sports olympiad of the Ministry of Education and comparing it with mobile and internet addiction in students aboozar zare mehrzad hamidi vali nowzari tahere karimijashni 10.30495/jedu.2022.26860.5372 Open Access Article Abstract Page Full-Text 20 - Evaluation of Educational Service Quality in Postgraduate Programs at Islamic Azad University, Ardabil Branch, on the basis of SERVQUAL Model S. ستاری Y. نامور A. راستگو
