Assessment of Citizens' Satisfaction in the city of Mashhad from Electronic Payment Systems of Mashhad Municipality using the SERVQUAL Model

Subject Areas : Creative City Design

saeid  khayatmoghadam ¹ (Assistant Professor, Department of Public Management, Faculty of Management Accounting, Islamic Azad University, Mashhad Branch)

Received: 2021-06-25 Accepted : 2021-09-23 Published : 2021-07-01

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