Performance Measurement

Open Access Article

1 - Determine the design parameters of performance management at the state level
Alaeddin Rafiezadeh Nasser Mirsepasi Adel Azar

Identification the appropriate variables and determine the priorities and their relationships to design performance management model at the state level (according to importance in public administration) is very important.The main purpose of this article enumerating vari More

Identification the appropriate variables and determine the priorities and their relationships to design performance management model at the state level (according to importance in public administration) is very important.The main purpose of this article enumerating variables affecting the design and rating of performance management at the state level and the relationship between them is Which is in the form of three questions to study. In this study, a mixed of research methods have been used, so that, in the first stage of performance management approaches and models were evaluated using qualitative content analysis, content extracted from the scientific literature in the form of three levels: "strategic", "organization" and "employees" were coded and categorized. In the second stage 27's variables inferred, in the form of a questionnaire among a sample of 132 people adjusted by using Morgan at experts of Planning system, among 210 people were chosen, distributed and collected data were analyzed using LISREL software. The results indicate that, the variables related to performance management at the strategic level, two variables of "strategic objectives" and "improve performance", with the same average rating 8.24 as the first two variables, the organization, two variables, "output" and "operational objectives" 6.97 and 5.92 respectively with average rating in the first and second rows and two variable-level staff, "performance" and "operational objectives" with average rating 6.42 and 5.99 respectively in the first and second row respectively. Relations are confirmed.Also, given that all factor loadings greater than 0.5 were obtained in standard mode, so none of the relationships have not been rejected and all variables and relationships are confirmed. Manuscript profile

Open Access Article

2 - Measuring Progress and Regress in Printed Media Using Malmquist Productivity Index in Data Envelopment Analysis
Hanieh Haghighinia Mohsen RostamyMalkhalifeh Mohammad Soltanifar Akbar Nasrollahi kasmani

10.30495/mediastudies.2022.46632.1235

Limitation of resources is an undeniable fact, which is dealt with many organizations such as media organizations. Hence, improving the performance of resource utilization of these organizations is one of the most important concerns of the managers. As a result, a manag More

Limitation of resources is an undeniable fact, which is dealt with many organizations such as media organizations. Hence, improving the performance of resource utilization of these organizations is one of the most important concerns of the managers. As a result, a manager must evaluate the performance of their organizations frequently. In this paper, we intend to measure the progress and regress of Iranian printed newspapers between two times 2016 and 2017. The current study is applied in terms of purpose and uses the Malmquist Productivity Index (MPI), which is a very useful approach in Data Envelopment Analysis (DEA) to measure the rate of progress and regress of decision-making units (DMUs) under evaluation. The data analysis was done utilizing GAMS, which is a high-level modeling system for mathematical programming and optimization. After reviewing the performance measurement literature and interviewing with media management specialists and also experts from the Ministry of Culture and Islamic Guidance-Deputy of Press and Information Affairs, appropriate indicators were recognized and selected. The results of the comparison of intra-organizational indicators in two consecutive years of 2016 and 2017 represents that 29 units from 87 DMUs have experienced progress and 58 ones regressed. In order to improve the performance of the regressed units, an appropriate strategy has been proposed. Manuscript profile

Open Access Article

3 - Performance Measurement of Decision Making Units with Network Structure in the Presence of Undesirable Output
P. Peykani E. Mohammadi

In the performance evaluation process, using the classic data envelopment analysis (DEA) models, decision making units (DMUs) are considered as black boxes. While in many cases and different applications such as investment funds, banks, insurance companies, etc., DMUs h More

In the performance evaluation process, using the classic data envelopment analysis (DEA) models, decision making units (DMUs) are considered as black boxes. While in many cases and different applications such as investment funds, banks, insurance companies, etc., DMUs have a network structure. In addition, in many network structures, some of the indicators used to calculate the efficiency of DMUs have an undesirable nature. Therefore, it is necessary to provide an effective approach that takes into account the internal structure of the DMus and the inter-organizational relationships in the calculation of efficiency and also is capable to be used in the presence of undesirable data. Accordingly, the purpose of the present study is to provide a network data envelopment analysis (NDEA) model in order to performance assessment of DMUs with a two-stage structure in the presence of undesirable outputs. It should be noted that according to the two-stage structure of investment companies and the presence of undesirable output in their evaluation process, ten investment companies from Tehran Stock Exchange have been selected as a case study for the research. Finally, the results of their performance evaluation by applying the proposed approach of research have been analyzed. Manuscript profile

Open Access Article

4 - Performance Assessment of Investment Firms under Uncertainty
Pejman Peykani Farhad Hosseinzadeh Lotfi Emran Mohammadi Reza Tehrani

Mutual funds and investment companies are very important institutions for investing in capital markets. Hence, measuring their performance with the aim of identifying efficient investment firms and providing a corrective remedy for inefficient firms is essential. The pu More

Mutual funds and investment companies are very important institutions for investing in capital markets. Hence, measuring their performance with the aim of identifying efficient investment firms and providing a corrective remedy for inefficient firms is essential. The purpose of the present study is to propose a new approach to assessing the performance and classification of investment firms in terms of uncertainty. Considering the two-stage structure of investment firms, in this research, the approach of network data envelopment analysis (NDEA) is used to evaluate the performance of each stage and the entire investment company. Also, in order to take into account, the uncertainty of the data, the interval network data envelopment analysis (INDEA) model for a two-stage structure is presented. Using the data of 10 active investment companies in Tehran Stock Exchange, the proposed research approach has been implemented and all companies have been evaluated and classified. The results of INDEA model based on non-cooperative approach indicating on the efficacy and effectiveness of the proposed approach of research for performance measurement of investment firms under uncertain data. Manuscript profile

Open Access Article

5 - The Relationship Between created shareholder value (csv) and Performance Evaluation Measures in Growth and Value Companies
دنیا احدیان پور پروین

The aime of this study is to analyze the Relationship Between created shareholdervalue (csv) and Internal Performance Measurement in Growth and Value Companiesconsidering to size during 2003-2009 in Exchange Tehran Stock.The results show that there was significant corre More

The aime of this study is to analyze the Relationship Between created shareholdervalue (csv) and Internal Performance Measurement in Growth and Value Companiesconsidering to size during 2003-2009 in Exchange Tehran Stock.The results show that there was significant correlation between the refinedeconomic value added in the growth companies and market value added in valuecompany and shareholder wealth was more than the other variables and inclassification of company in size, in growth companies coefficient between MVA inmedium companies and REVA in large companies and in value companies coefficientbetween MVA in small and medium companies and shareholder wealth was more thanthe other variables. Manuscript profile

Open Access Article

6 - Performance measurement of supply chain management: A balanced scorecard approach
Gholamreza E.Bigdeli Saber Jalili

This paper develops a balanced scorecard for supply chain management (SCM) that measures and evaluates day-to-day business operations from following four perspectives: finance, customer, internal business process, and learning and growth. The paper further suggests that More

This paper develops a balanced scorecard for supply chain management (SCM) that measures and evaluates day-to-day business operations from following four perspectives: finance, customer, internal business process, and learning and growth. The paper further suggests that a balanced SCM scorecard can be the foundation for a strategic SCM system provided that certain development guidelines are properly followed, appropriate metrics are evaluated, and key implementation obstacles are overcome. The balanced scorecard developed in this paper provides a useful guidance for the practical managers in evaluation and measuring of SCM in a balanced way and proposes a balanced performance measurement system to map and analyze supply chains. While suggesting balanced scorecard, different SCM performance metrics have been reviewed and distributed into four perspectives. This helps managers to evaluate SCM performance in a much-balanced way from all angles of business.   Manuscript profile

Open Access Article

7 - The performance measurement of supply chain with network DEA
Morteza Shafiee Mehdi Ghotbi

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Open Access Article

8 - Components affecting the narcissism of Payame Noor University administrators with emphasis on regulatory mode
آناهیتا فهیم طالبی دکتر سید رسول آقاداوودجلفایی علیرضا شیروانی جوزدانی مریم قربانی

The aim of this study was to design and explain the pattern of factors affecting the narcissism of managers with emphasis on regulatory mode (case study of managers of Payame Noor University). In terms of the applicability of the subject, the researcher, in order to ans More

The aim of this study was to design and explain the pattern of factors affecting the narcissism of managers with emphasis on regulatory mode (case study of managers of Payame Noor University). In terms of the applicability of the subject, the researcher, in order to answer the problem of managers' narcissism, should examine the issue at the level of the directors of Payame Noor universities. To further explain the problem, first narcissism was introduced; its definitions and dimensions from the point of view of thinkers, and by expressing various approaches and theories, the examples and consequences of narcissism were examined. The research method in this research is descriptive-survey type, from the field branch and in terms of applied nature. The statistical population and sample size in the qualitative part is 8 experts and management specialists and in the quantitative part includes all managers of Payame Noor university centers and units in region 5 (Isfahan, Yazd, Chaharmahal and Bakhtiari province), the total number of which is 168 people. Due to the limited statistical population, the sample size is considered equal to the statistical population. Data collection tools are semi-structured interviews and researcher-made questionnaires. Qualitative information analysis was performed based on data theory approach (three stages of open, axial and selective coding) and a quantitative part of inferential statistical methods (confirmatory factor analysis) and paradigmatic models. According to the main purpose of the study, using AMOS software, the effect of these factors on managers' narcissism was investigated. The first-order factor validation model was presented to measure the narcissistic component of managers. Then the significance of the difference between factor loads (regression weights) with zero value was presented. Because the calculated P value showed that among the 16 factors affecting the narcissism of managers, 3 factors are greater than 0.05, so with 95% confidence we can say that the calculated factor load for these 3 components is not significant and on the narcissism of the managers of Payam Noor universities. Light has no effect. By removing the three factors, the model was tested again and finally the model of factors affecting the narcissism of managers was designed. Manuscript profile

Open Access Article

9 - Provide a performance measurement model based on the document of fundamental change (Case study: Country Education Managers)
Mitra Yari Masoumeh Oladian Mahmoud Safari

The purpose of this study is to design a model for measuring the performance of education managers in the country based on the document of fundamental change. The research method was applied in terms of purpose and exploratory method. Data collection was done in a quant More

The purpose of this study is to design a model for measuring the performance of education managers in the country based on the document of fundamental change. The research method was applied in terms of purpose and exploratory method. Data collection was done in a quantitative manner and the data collection tool was a questionnaire. The statistical population included all the managers of the Ministry of Education of the provincial administrations in 1399. According to the Cochran's formula, a sample size of 269 people participated in this study. The collected data are analyzed by descriptive and inferential methods through SPSS 16 and Smart PLS software. In this research, descriptive statistics including frequency, percentage of frequency, frequency distribution table, drawing graphs and also describing the characteristics of the respondents to the questionnaire are used to describe the data. In inferential analysis, data analysis was performed using factor analysis. The results showed that the components: organizational responsibility structure component, performance information content component, performance information coherence component, performance information management component, accountability component, management style component, organization practical orientation component, performance communication component, and finally alignment component, as The effective components and indicators on measuring the performance of the country's education directors are based on the document of fundamental change. Examination of pattern fit indices in factor analysis was an indication of model fit. Manuscript profile

Open Access Article

10 - Review of Affective Factors on Performance Measurement in Supply Chain Management System (Case Study: IKCo, Iran)
Javad Navaei Mohammad Reza Kabaranzad-Ghadim

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Open Access Article

11 - Introducing a Framework for Measuring the Performance of Food Supply Chain by an Integrated BSC and FAHP Approach
Alireza Peykam Hamid Shahbandarzadeh Ali Raghibzadeh

In today's world due to the advantages of the supply chain for organizations, the majority of organizations have joined the supply chain. On the other hand, Performance Assessment is an essential element for the development of modern organizations. Because of joining th More

In today's world due to the advantages of the supply chain for organizations, the majority of organizations have joined the supply chain. On the other hand, Performance Assessment is an essential element for the development of modern organizations. Because of joining the organizations to supply chain, organizations performance linked together along the supply chain and the measure of an organization's performance rate alone doesn’t indicate the performance of the supply chain. For this reason, in this study, we tried to review the previous literature and present a Comprehensive conceptual model of supply chain performance indicators in the balanced scorecard model. Then, BY using fuzzy analytic hierarchy process, the measured weights Model of Balanced Scorecard in the food industry were calculated. After getting feedback from some professionals in the supply chain and doing the calculation, it has been found that the customer perspective is most important and internal process, financial and learning and growth perspective in the supply chain performance importance, respectively. The quality of the food supply chain performance metrics is also the most important indicator and efficiency, competitiveness and reliability indicators are important, respectively.   Manuscript profile

Open Access Article

12 - Investigating relationship between types of cash and profitability based on economic, accounting and consolidated approaches
Mojtaba Jameh Bozorgi Akbar Bagheri Asghar Karami

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Open Access Article

13 - Explaining the staff evaluation model based on religious principles and teachings and Islamic evaluation
Seyamak Pezeshkifar yaghoub alavi matin mortaza hazrati

Performance appraisal is one of the important tasks of human resource management [1] Accurate evaluation and feedback will improve performance [2] so that the performance of individuals is a strategic element in maintaining and developing the organization [3] In Islam, More

Performance appraisal is one of the important tasks of human resource management [1] Accurate evaluation and feedback will improve performance [2] so that the performance of individuals is a strategic element in maintaining and developing the organization [3] In Islam, the issue of performance appraisal is considered They attach great value. The purpose of this study is to provide a performance evaluation model based on the culture and values that prevail and accepted by the Islamic society, which can be effective according to the capacities of the divine school of Islam. The present research is a qualitative exploratory nature that based on the research literature in the field of performance evaluation and receiving the opinions of experts, related factors were identified and categorized into three dimensions, 36 components and 116 items using the foundation data approach. An elite group of 7 people was selected using snowball sampling method. A researcher-made questionnaire was used to collect information and a survey method was used to obtain comments on the identified factors. To investigate the causal relationships between research variables, the partial least squares technique was used. To implement this technique, SPSS software was used. And Smart PLS has been used, this research has been done in the General Department of Roads and Urban Development of Qazvin province and according to Morgan table and the number of 190 people in the statistical population, the sample population is 123 people who have been randomly selected. The results indicate the approval of the proposed model. Manuscript profile

Open Access Article

14 - A New Techno-Economic Real-Time Total Process Performance Indicator
Mohamed Hassan Islam Emara

10.22094/joie.2022.1956163.1951

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Open Access Article

15 - Evaluation of the Effectiveness of Insurance Branches Using Data Envelopment Analysis (DEA) (Case study: Branches of Insurance Company in the Southern Provinces of Iran)
Mahmood Dniyali dah hooz Saede Ketabi

Evaluation of the effectiveness of organizations has always been the concern of researchers. Hence, over the years numerous techniques for doing this have been proposed and used. One of the techniques that is widely used in various research areas and a high proportion o More

Evaluation of the effectiveness of organizations has always been the concern of researchers. Hence, over the years numerous techniques for doing this have been proposed and used. One of the techniques that is widely used in various research areas and a high proportion of related scientific evaluation is data envelopment analysis (DEA). Besides, the insurance industry as a growing industry in the country has attracted the attention of researchers and administrators. Among the various issues in this area is the problem of performance evaluation and performance indicator. Because of the small amount of performance and its comparison in various branches and units, we can investigate different procedures in increasing the efficiency of the insurance branches and the steps taken to improve it. This study uses data envelopment analysis to measure the efficiency of insurance branches and after recognizing the efficient and inefficient offices by using technical tools, we have introduced the factors that are responsible for inefficiency of ineffective branches and finally we have presented some practical solutions to improve the performance of the insurance units.   Manuscript profile

Open Access Article

16 - Evaluation of Private Banks Listed in the Stock Exchange Using the BSC Model and Fuzzy MADM Techniques
Golamreza Kazemizadeh Ebrahim Alimohammadi Asl Reza Nazari

Evaluation is one of the most extensive discussions influenced by a wide range of disciplines and experts, and numerous models and frameworks have been proposed in this field. This study, by using balanced scorecard model and MADM fuzzy techniques, evaluates private ban More

Evaluation is one of the most extensive discussions influenced by a wide range of disciplines and experts, and numerous models and frameworks have been proposed in this field. This study, by using balanced scorecard model and MADM fuzzy techniques, evaluates private banks listed in the stock exchange. The analysis is in a way that first by using the balanced scorecard the full functioning of the banks in four perspectives is estimated and through the matrix of paired comparisons the weight of each criterion and sub criterion is determined. Finally, by using these criteria and techniques of MADM, Fuzzy Topsis has been used to prioritize the banks. The results show that in the final ranking of the banks using Breda method, Which results from the merger of the three methods TOPSIS, SAW, and VIKOR, Parsian Bank ranked first, Sina Bank second ..., and Tourism Bank ranked tenth. In the evaluation of the financial criteria, the fiscal prospect (0.375) and client prospect (0.338) had the highest weights. Also, the internal processes prospect (0.165) and growth and learning prospect (0.122) gained the lowest weights.    Manuscript profile

Open Access Article

17 - Technical Note: Performance measurement in industrial organizations, case study: Zarbal Complex
Mohammad Jafar Tarokh Eslam Nazemi

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Open Access Article

18 - Introducing measurement indicators of Iranian special libraries within balanced scorecard approach
Nadjla hariri Sahar Sarafpour

Purpose: The purpose of this study is to define performance measurement indicators of Iranian special libraries within balanced scorecard approach. Methodology:  At first, performance measurement indicators of Iranian special libraries within four perspectives o More

Purpose: The purpose of this study is to define performance measurement indicators of Iranian special libraries within balanced scorecard approach. Methodology:  At first, performance measurement indicators of Iranian special libraries within four perspectives of balanced scorecard prepared (Resource, infrastructure, Use, Efficiency, Potentials and development) as a checklist by literature review. Then these indicators introduced to 15 experts in knowledge and information science through a Delphi study, and their ideas and opinions were gathered using a multi choice questionnaire. Findings: Consequently, 48 indicators were customized and selected and presented as a checklist conclusion: conclusion of this research is introducing measurement indicators of Iranian special libraries within balanced scorecard approach. These indicators can provide performance measurement of special libraries and compare them with similar libraries Manuscript profile

Open Access Article

19 - Examination of the Relationship between Internal and External Liquidity and the Capital Cost
Mohsen Hamidian Mohammad Hussein Asadi Moshizi

The cost of capital is important as a criterion for making investment decisions, creating the optimal capital structure, measuring the performance indicators and declining the future liquidity to determine the value. The provided funds are used in the assets with the ho More

The cost of capital is important as a criterion for making investment decisions, creating the optimal capital structure, measuring the performance indicators and declining the future liquidity to determine the value. The provided funds are used in the assets with the hope to gain efficiency. A company works optimally when the efficiency of the company is more than its costs. Therefore, the cost of capital is the minimum rate of return that gaining it is essential to maintain the value of the company. Given the importance of liquidity of the company assets in order to reduce the cost of capital, especially in the financial crisis, the impact of this factor is examined on the cost of company capital. The managers should have enough information about the cost of capital, which is often called the minimum expected rate of return for the items such as taking decisions for capital budgeting, establishing optimal capital structure and so on. The required information in this research is extracted from the text of the audited financial statements and explanatory notes of the companies listed in Tehran Stock Exchange for the years 2010 to 2014. The time period of the research consists of 5 consecutive years from 2010 to 2014 and the research sample includes 195 companies listed in Tehran Stock Exchange. The method of hypotheses testing in this study is the panel data which is done by using software EVewis8 and according to the output of the software, the significance of the relationships between variables is investigated. The results of testing the research hypotheses suggest that a liquid market for real assets increases the operational flexibility and also the ability to create cash. Manuscript profile

Open Access Article

20 - The Impact of Economic Value Added as Firms Performance Measure on Cheif Executive Officer Compensation
Ahmad Ahmadpour Amir Rasaiian

Firms' performance measurement is important criteria to allocate compensation to board of directors. The main goal of this paper is to review the relationship between CEO compensation and EVA as a measure of performance measurement in Tehran Stock Exchange. Therefore fi More

Firms' performance measurement is important criteria to allocate compensation to board of directors. The main goal of this paper is to review the relationship between CEO compensation and EVA as a measure of performance measurement in Tehran Stock Exchange. Therefore firms CEO compensations data for a 16 years period(1374-1389) were ed and entered the models as dependent variable. The simple regression model is used to examine the hypotheses. Signification of the models is examined by t and F statistics. The conclusions indicate that there isn't any significant relationship between CEO compensation and EVA. Manuscript profile

Open Access Article

21 - Investigating the Mechanism of Performance Measurement Systems with Emphasis on Usage Types, Sophistication Levels, and Environmental Uncertainty: A Case Study of Persian Gulf Holding
seyedeh raja ghalebi Shokralah Khajavi ali mahmoodi

The goal of any Performance Measuring System (PMS) as an integral control mechanism, is the focus on and convey of the effects financial and non-financial information on decision-making and management decisions. The Diagnostic and Interactive use of the PMS as a measure More

The goal of any Performance Measuring System (PMS) as an integral control mechanism, is the focus on and convey of the effects financial and non-financial information on decision-making and management decisions. The Diagnostic and Interactive use of the PMS as a measurement and feedback system is used for design and strategy testing for organizational coordination. The current study attempts to assess the effects of diagnostic and interactive use alongside the inherent PMS-level complexities on Organizational returns. Alongside this, varying intervening effects of environmental uncertainty contingencies on complexity levels were analysed from across 46 active organizations in the petrol industry during 1401. In this study, within Simon’s Lever of Control (LOC) framework, we focus on the design and function of PMS, alongside Contingency plans with a compatibility-mediation approach to test the presented theories of the partial Least Squares Structural Equation Modelling (PLS-SEM) method. Our findings displayed that interactive functionality had a significant and positive relation with PMS, while the results of diagnostic functionality are left unsatisfactory (non-confirmed). Additionally, a significant correlation between complexity levels and environmental uncertainties with PMS outcomes, PMS outcomes in operational performance, Diagnostical and Interactive Functions in PMS complexities, and environmental uncertainties with Diagnostical and Interactive functions was confirmed. Manuscript profile

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