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  • Haghighatmonfared.Jalal The Strategy Formulation for Customer Relationship Management System with Balance Score Card Approach (CRM SCORE CARD) in Sapco Company [ Vol.6, Issue 1 - Spring Year 1390]
  • Haghighi.Mohammad The Role of Emotional Satisfaction in Customers’ Behavioral Intentions Regarding Service Quality in the Hotel Industry [ Vol.6, Issue 3 - Autumn Year 1390]
  • Hamdi.Karim A Study on the Effective Factors on Young Consumer’s Green Willingness: Tehran case study [ Vol.6, Issue 3 - Autumn Year 1390]
  • Heidarzadeh Hanzaee.Kambiz Evaluation of the Effect of Country-of-origin Image, Product Knowledge and Product Involvement on Consumer Purchase Decisions [ Vol.6, Issue 2 - Summer Year 1390]
  • Heidarzadeh Hanzaee.Kambiz Intangible Advertising of Brand and Its Effect on Consumer’s Choice [ Vol.6, Issue 4 - Winter Year 1390]