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• Hamidi.Naser Purposing a Mathematical Model for Planning after Sales Services [ Vol.5, Issue 2 - Autumn Year 1389]
• Hassanzadeh.M. Investigating the Effects of Brand Credibility on Customer Loyalty in Public and Private Banks [ Vol.5, Issue 1 - Spring Year 1389]
• Heidarzadeh Hanzaee.Kambiz Evaluating the Role of Electronic Service Quality and Customer Satisfaction on Consumers’ Purchase Intentions [ Vol.5, Issue 1 - Spring Year 1389]
• Heidarzadeh Hanzaee.Kambiz Evaluating the Effect of Brand Class, Brand Awareness, and Price on Customer Value and Behavorial Intentions [ Vol.5, Issue 2 - Autumn Year 1389]
• hosseinzadeh lotfi.farhad Measuring Customer Satisfaction Using Fuzzy Logic (Case Study: Bank Saderat Automated Teller Machine) [ Vol.5, Issue 1 - Spring Year 1389]