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        1 - Perception of the thermal environment in sports facilities through a subjective approach: a case study of a gym and swimming pool
        رضا نیک بخش
        AbstractThe current research was designed and implemented with the aim of understanding the thermal environment in sports venues through a mental approach: gymnasium and swimming pool. The current type of research was applied in terms of purpose and descriptive-survey i More
        AbstractThe current research was designed and implemented with the aim of understanding the thermal environment in sports venues through a mental approach: gymnasium and swimming pool. The current type of research was applied in terms of purpose and descriptive-survey in terms of strategy and was carried out by field and library methods. The statistical population included all customers of sports pools and gyms in Tehran. Because there is no specific number of members of the statistical community; As a result, a maximum sample size of 384 people was considered using Morgan's table. The research tool is the questionnaire of perception of the thermal environment in sports venues through the subjective approach of Ashri (2010). The validity of the questionnaire has been confirmed by ten sports management professors. Meanwhile, the reliability of the questionnaire was 0.75. The statistical analysis method in this research included Kolmogorov Smirnov test, one sample t test, independent t test and ANOVA. All data analysis process of this research was done in SPSS software version 22. The results showed that there is no significant difference between the perception of the thermal environment in sports facilities (sports pool and gym) through a mental approach with the existing standards in swimming pools and gyms in Tehran (P≥0.05). Therefore, both sports places (swimming pools and gyms) are in good condition. Manuscript profile
      • Open Access Article

        2 - Impact of service access and perception of service quality on perceived value, satisfaction and loyalty in sports centers
        رضا نیک بخش naser nazari
              AbstractThe overall purpose of this study was to determine the impact of access to services and perception of service quality on perceived value, satisfaction and loyalty in sport centers. The present study was descriptive-correlation More
              AbstractThe overall purpose of this study was to determine the impact of access to services and perception of service quality on perceived value, satisfaction and loyalty in sport centers. The present study was descriptive-correlational based on structural equation modeling and applied in terms of purpose. The data of this study were collected through field survey and questionnaire. The statistical population of this study consisted of all participants in sport programs of Tehran municipality sport centers in 22 districts of Tehran. The statistical sample of this study was 377 people selected by cluster sampling. The research used the perceived quality questionnaire of Alexandris et al. (2004), access to services by Chang et al. (2012), perceived value of zitmall (1988), cronin satisfaction (2000), and loyalty of Zeitmal et al. (1996). The results showed that perception of service quality had a significant positive effect on perceived value (β = 0.28, t = 2.28) in sports centers. In addition, the effect of access to services on perceived value (β = 0.58, t = 4.72) in sports centers was positive. In addition, the results showed that perceived value on customer satisfaction (β = 0.74, t = 13.38), satisfaction on customer loyalty (β = 0.80, t = 16.74) had a significant positive effect on sports center has it.  Manuscript profile