List of Articles fuzzy Delphi Method

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  1 - Identifying and prioritizing success factors in E-CRM using OPA (Case study: Parsian Insurance)
  Mahnaz Zarei Mahbubeh Shojayi
  Nowadays organizations are extensively looking for ways to interact and make effective contact with customers. Internet technology (IT) make able organizations to attract new customers. it traces both customers’ online behavior and performance, besides, making communica More

  Nowadays organizations are extensively looking for ways to interact and make effective contact with customers. Internet technology (IT) make able organizations to attract new customers. it traces both customers’ online behavior and performance, besides, making communications, products, services, and prices unique. The present study is aimed to identify and prioritize the success factors in electronic customer relationship management (E-CRM) through the use of the Ordinal Priority Approach (OPA) in the central branch of Parsian Insurance Company. At first, the identified factors from related studies are validated by using the Fuzzy Delphi Method (FDM). In the following, the final rank and weight of each factor are calculated by means of OPA. According to the obtained results “existence of appropriate technical, communication infrastructures”, “allocation of needed financial resources”, and “support, commitment, and learning of top and senior managers” are determined as the most substantial factors in E-CRM success. In contrast, "capable of integration with other systems", "learning culture", and "existence of complaint system" are recognized as the least important E-CRM factors in the Persian insurance enterprise. Manuscript profile
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  2 - Designing lay-off pattern of human resources, Based on Securing Future Job Approach for the Staff in Municipalities of Esfahan Province
  Mohsen Sanei Naser Mirsepasi Karamollah Daneshfard Nazanin Pilehveri
  The purpose of the research is to present a pattern regarding lay-off in municipalities of Esfahan province, and to analyze the impact of structural, behavioral and individual factors on lay-off and its aspects. The research was done to secure future jobs for the staff More

  The purpose of the research is to present a pattern regarding lay-off in municipalities of Esfahan province, and to analyze the impact of structural, behavioral and individual factors on lay-off and its aspects. The research was done to secure future jobs for the staff who either want to leave or the staff who have remained in the organization. The method used to do this research is descriptive and correlative .The method used to collect information is mixed (qualitative and quantitative).In the first stage (qualitative approach), the subjects were 22 experts who had suitable information about the issue of lay-off. A lay-off pattern and the influential factors on lay-off were designed using the fuzzy Delphi method and also fuzzy logic. The two methods were used to have more correlation between the views of the experts. Then, in the quantitative part, a questionnaire was designed in order to evaluate the pattern and then after reviewing the validity of the questionnaire through Exploratory Factor Analysis, it was given to some managers who, based on Judgmental Sampling, had been chosen out of managers of branches of municipalities in Esfahan province. The relationships between components of the model were reviewed using structural equation model. The findings demonstrated that all of the e hypotheses were confirmed. Considering the mentioned indices  for the aspects of lay-off in this research ,municipalities can adopt effective decisions regarding determining the kind of job ,the kind of performance they will have in future  (for the staff that will remain in the organization) and also about necessary measures taken to secure future jobs for the staff leaving the organization. Manuscript profile
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  3 - Designing a Framework for Social Reporting with Emphasis on Social Stakeholders
  Parasto Mostafaei seyed ali hosseini rezvan hejazi ghasem bolo
  10.30495/jma.2023.21906
  Having a mutual relationship and considering the stakeholder’s interests, require corporate social reporting. Heterogeneous structure and lack of framework about current reporting of companies on sustainability issues related to social stakeholders, demonstrates t More

  Having a mutual relationship and considering the stakeholder’s interests, require corporate social reporting. Heterogeneous structure and lack of framework about current reporting of companies on sustainability issues related to social stakeholders, demonstrates the necessity to create a framework based on specific information elements of sustainability. The main purpose of the present study is to design and present a reporting framework with emphasis on different social stakeholder’s groups called “social reporting”. By designing a questionnaire containing 45 statements, experts’ comments on necessity, underlying concepts, information elements and social reporting content received and analyzed using Fuzzy Delphi method. According to the consensus of experts on all statements related to elements of social reporting framework, it is concluded that the appropriate framework is similar to the elements of the financial reporting frameworks in their views but, these elements must be defined in context of the sustainability from a social perspective. Among 16 themes suggested for defining and presenting social reporting content, 12 themes about personnel, customers, product/service, local communities and governance were accepted by experts. Manuscript profile
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  4 - Promoting Social Confidence by Identifying and Ranking Audit Quality Improvement Strategies from the Stakeholder Perspective by Trapezoidal Fuzzy Method
  Asghar karami reza gholami jamkarani Yousef Taghipouryan zohreh hajiha
  Since the two essential characteristics of the audit profession are serving the community and gaining the public's trust, auditors' social responsibility is important in promoting social trust, information transparency, and public confidence. The end-product of auditing More

  Since the two essential characteristics of the audit profession are serving the community and gaining the public's trust, auditors' social responsibility is important in promoting social trust, information transparency, and public confidence. The end-product of auditing is used by investors, creditors, regulators, governments and the general public, the perception of audit quality varies among stakeholders, and is a multidimensional concept. because previous research has identified only a limited group to determine the factors affecting audit quality and given the environmental conditions of the auditing profession in Iran, many areas that could affect the quality of auditing have been overlooked. This research seeks to enhance this understanding Level of social trust by identifying and ranking auditor quality improvement strategies Is the view of stakeholders .In this study, based on the areas of the financial reporting supply chain and using the Delphi method and the trapezoidal fuzzy entropy, various aspects of audit quality and rating. The strategies for its improvement were studied. The present study is applied in terms of purpose and descriptive-survey in nature.From the experts' point of view, strategies such as: "increasing the accountability of managers, exercising strong oversight over the activities of auditing firms to ensure full professional independence, supervision and professional care ؛ Training and quality control, evidence-based commenting, applying secure referral guidelines and contract pricing, and strong oversight to prevent job referrals, increasing auditors' legal responsibility for professional reporting, monitoring of the activities of the institutions, committed and independent use of financial managers, "to improve audit quality are of special importance. Manuscript profile
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  5 - Stock Portfolio Selection Using Dempster-Shafer Evidence Theory
  Shaban Mohammadi Nader Naghshbandi Hadi Saeidi
  Markovitz's risk-taking model is to select stocks based on historical asset data. In addition to the impact of historical returns, there are many other critical factors that directly or indirectly affect the stock market. The present study first uses the Fuzzy Delphi me More

  Markovitz's risk-taking model is to select stocks based on historical asset data. In addition to the impact of historical returns, there are many other critical factors that directly or indirectly affect the stock market. The present study first uses the Fuzzy Delphi method to identify critical factors and ultimately considers factors with low correlation coefficients. Critical factors and historical data were used to adapt Dempestor-Schafer evidence theory for stock rankings. Then, in the sampling model, stocks with a higher rank are proposed. Sampling was carried out using stock held on Tehran Stock Exchange and simulated by optimization of colonization of ant. The performance of the results is satisfactory in comparison with the recent performance of assets. Manuscript profile
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  6 - Identifying and leveling the dimensions of supply chain in Iran`s religious tourism industry (by fuzzy Delphi method)
  Jalil toshani Parviz saeidi Majid Nasiri
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  7 - Use of Fuzzy Delphi Method to Design a Local Model of Entrepreneurship Education
  Abdul Latif Kor Fereshteh Kordestani Ali Hosseinkhah Yalda Delgoshaei
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  8 - Providing a model for reducing the problems of the staff educational planning system using the fuzzy Delphi method
  jalil abbasi asadolah mehrara Mohammadreza Bagherzadeh mehrdad matani
  10.30495/educ.2022.690873
  The main purpose of this study was to provide a model for reducing the educational planning deficiencies of Social Security employees. This research is a mixed research in terms of applied purpose and based on the research approach. In the qualitative part of the study, More

  The main purpose of this study was to provide a model for reducing the educational planning deficiencies of Social Security employees. This research is a mixed research in terms of applied purpose and based on the research approach. In the qualitative part of the study, participants included 24 experts who were selected by purposive sampling. Semi-structured interviews were used to collect qualitative data and the data were coded through MAXQDA software and analyzed using content analysis method. The validity and reliability of the data were assessed through aptitude test. In the quantitative part, the data collection tool was a researcher-made questionnaire and the data were analyzed in two stages of fuzzy Delphi survey. Using retest method, Cronbach's alpha was estimated 783% and in order to fit the extracted pattern, Demetel method was used. The statistical population at this stage was the staff of the organization's resources, which was determined using Morgan's table of 364 people and the sample was selected by simple random sampling. Findings indicated that the training planning model of employees's organization faces 7 main problems that inadequacy and inefficiency of training planning system and short-term view of staff training programs were among the most important failures of the organization. The results show that the extractive components of the research model are community-approved. The organization can do the necessary planning to reduce the shortcomings of the staff educational planning model by identifying the shortcomings, the factors affecting it and the solutions presented in this research. Manuscript profile
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  9 - The impact of risk management on the development of government audit with a hybrid approach
  Abolfazl Heidari Ataalah Mohammadimalgharni Omid Mahmoodikhoshroo
  10.22094/jdem.2023.1988733.3105
  AbstractRisk management acts as advanced and preventive internal controls and will reduce possible losses,therefore it plays a key role in audit planning.The purpose of this research is to investigate the impact of risk management on the development of government audit More

  AbstractRisk management acts as advanced and preventive internal controls and will reduce possible losses,therefore it plays a key role in audit planning.The purpose of this research is to investigate the impact of risk management on the development of government audit using qualitative and quantitative methods in the public sector.To conduct research in the qualitative phase and to answer the research questions from 20 people from risk management and government audit experts and to test the research hypothesis and respond to a 5-choice sample questionnaire of 205 people from government auditors of different levels by sampling method were selected purposefully .From the point of view of the applied goal, this research is descriptive-survey in terms of method and mixed in terms of data type.Finally, in the fuzzy Delphi phase, 20 risk management factors were identified,which were in accordance with international standards. After this stage, a researcher-made 5-choice questionnaire was used to test the hypothesis of the impact of risk management components on the development of government audit. According to experts, the face validity of the questionnaire was higher than 0.7 with Cronbach's alpha coefficient The results of statistical analysis with SPSS 21 statistical software showed that risk management has an effect on the development of government audit, and the type of people's post has an effect on the answers, and finally, the gender of the respondents did not affect the answers.The research results indicate that auditors should pay attention to risk management components during audit planning to improve audit tests. Manuscript profile
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  10 - To make the Balanced Scorecard for Regional Electric Company Using Fuzzy Delphi Method and Analysis Network Process
  mehrdad seganeh hassan foraty monire nazemi maryam alboye
  This research explains the strategic objectives of the balanced scorecard in Semnan Province Regional Electric Company using network analysis process and Fuzzy Delphi method; it is an applied research from the purpose aspect and is descriptive-survey according to the im More

  This research explains the strategic objectives of the balanced scorecard in Semnan Province Regional Electric Company using network analysis process and Fuzzy Delphi method; it is an applied research from the purpose aspect and is descriptive-survey according to the implementation method. Data collection tools consist of the specialized interviews and three questionnaire, including the screening questionnaire of the primary indices based on Fuzzy Delphi technique, the expert questionnaire in order to prioritize the main criteria for selecting the implementation method of the project using the network analysis technique and DEMATEL questionnaire for final screening and classification of the main criteria for selecting the project. In the process of conducting the research, first Delphi technique was used to identify the most important indices and then the network analysis process method with a fuzzy approach was used to determine and prioritize the indices. The statistical universe of this research included the managers, the executives and experts of balanced evaluation implementation in Electricity Company of Semnan province; 15 individuals were identified as the sample members through snowball sampling method. Among the main results of this investigation, it can pointed to identify and explain 23 strategic goals in the four aspects of the balanced scorecard, sub-criterion prioritization of each approach and the final prioritization of the indices in Semnan Province Regional Electric Company that is a part of the innovation in this investigation. Manuscript profile
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  11 - Detection of Communities on Social Networks Based on Label Propagation Algorithm and Fuzzy Methods
  Mohsen Chekin Amin Mehranzadeh
  10.30495/tfss.2022.1954699.1019
  The proliferation of the web and social networks has made people more connected to their friends and neighbors than ever before. The desire of individuals to relate to similar tastes and choices in a social network leads to the formation of clusters or virtual communiti More

  The proliferation of the web and social networks has made people more connected to their friends and neighbors than ever before. The desire of individuals to relate to similar tastes and choices in a social network leads to the formation of clusters or virtual communities. Such information can be useful for commercial, educational or developmental purposes and therefore a large number of algorithms for detecting communities have been presented. There are many algorithms for detecting communities on social networks. In this paper, using the label propagation algorithm and fuzzy Delphi method, an improved method is presented that can identify communities more accurately and quickly than other similar methods. Accordingly, in the proposed algorithm, instead of randomly selecting from the maximum labels of the neighboring nodes, the label with the highest weight is chosen. By doing this, random selection is eliminated, and stability and certainty in the outcomes of the algorithm are achieved. Manuscript profile
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  12 - A model for measuring the performance of web financial reporting
  Sara Makvandi Bahareh Banitalebi Dehkordi Hamid Reza Jaafari
  10.30495/jmemiau.2024.708482
  In today's highly competitive world, web financial reporting plays an important role in creating simple solutions to identify and compare the business performance of businesses. The purpose of this study is to provide a comprehensive model for performing financial repor More

  In today's highly competitive world, web financial reporting plays an important role in creating simple solutions to identify and compare the business performance of businesses. The purpose of this study is to provide a comprehensive model for performing financial reporting on the web, taking into account different indicators, using the mathematical method. The method of this research is applied in terms of purpose and in terms of the type of implementation strategy, descriptive survey and statistical population of financial and accounting experts, which has been selected by judgment. In this study, by adopting the fuzzy Delphi method, for companies listed on the Tehran Stock Exchange, a web-based reporting model was proposed and indicators and effective factors for web-based reporting were identified and ranked. The instruments used in the research were a questionnaire and the components of the model were identified and confirmed using a multi-criteria decision model (Shannon entropy) as well as confirmatory factor analysis.Findings show that the proposed model for web financial reporting, which is designed based on eight organizational, financial, economic, social, political, human, technological and cultural indicators as the main indicators, with 62 factors, is appropriate and skewed. Has less than individual criteria.Providing a good model for web-based financial reporting in companies improves the efficiency, timeliness and honest representation of financial information, and facilitates data analysis. Manuscript profile
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  13 - Identifying and Prioritizing the Environmental Qualities Affecting Informal Settlements Using Fuzzy Delphi Method and Entropy Shannon Technique (Case study of Mashhad Metropolitan City)
  shirin shahideh Mohammad Hadi Kaboli Fariborz Dolat Abadi Vahid Shali Amini
  Human population's desire for urban spaces which causes the formation of informal accommodation phenomenon, provides a context for the concept defined as quality of urban life. In this regard, recognize and prioritize the qualitative components in the form of physical&n More

  Human population's desire for urban spaces which causes the formation of informal accommodation phenomenon, provides a context for the concept defined as quality of urban life. In this regard, recognize and prioritize the qualitative components in the form of physical–spatial characteristics, would be the main focus of this survey. In this study, the research method from is practical and to achieve the goal, both qualitative research method and survey strategy are applied. Collecting data, initially, is done through studying documents, direct site observation and also field impression of space users of informal settings in Mashhad along with survey analytical method via Fuzzy Delphi Technique and questionnaire survey. Finally, the achieved environmental qualities from Delphi Method are ranked based on Entropy Shannon Technique. The results of this study indicate the common problems and needs among the residents and their dissatisfaction with their living space. Based on the survey, in these 4 settlements, through conducting two stages of Delphi questionnaire, environmental criteria affecting the quality of life of settlers were achieved which were classified into 7 thematic categories via Shannon technique. The weight obtained for each category shows the importance of issues with a focus on security, people and activity which are subset of functional discussion in "sustainable place Model". Finally, the model of effective environmental quality indicators in informal settlements in which the weight of each category of indicators and the order of their significance is presented which explains the priority areas of qualitative intervention in these sectors. Manuscript profile
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  14 - Identifying and Prioritizing Insurance Frauds and Violations and the Antecedents Affecting them in the Field of Supplementary Medical Insurance: A Study in Dana Insurance of Sistan and Baluchistan Province
  alireza sargolzaei Sahar Manoochehri Hamidreza Khodadadi Didani
  10.30495/msds.2023.1974706.1105
  Despite many advances in identifying insurance frauds, the cost caused by these frauds is still increasing for insurance companies. This research seeks to identify and prioritize insurance frauds and violations and the antecedents affecting them in the field of suppleme More

  Despite many advances in identifying insurance frauds, the cost caused by these frauds is still increasing for insurance companies. This research seeks to identify and prioritize insurance frauds and violations and the antecedents affecting them in the field of supplementary medical insurance (Dana insurance of Sistan and Baluchistan province). The method of this study is exploratory in the first stage of data collection and survey in the second stage of data collection. The required data and information have been collected first through library studies and interviews, and then through questionnaires appropriate to each part. The questionnaires were analyzed based on the traditional fuzzy Delphi method. In order to identify the frauds and violations of supplementary medical insurances and related antecedents, 16 experts in this field were identified non-randomly and their opinions were asked. The results were analyzed using SPSS and Excel software. The results of this research showed that in order to prevent insurance frauds and violations, insurance companies can identify the most important causes of violations by carefully validating agents and customers, increase human resources, create points for agents without violations, and determine strict rules in the insurance industry to reduce Fraud and violations in insurance companies can help. Manuscript profile
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  15 - The application of fuzzy Delphi and fuzzy inference system in supplier ranking and selection
  Farzad Tahriri Maryam Mousavi Siamak Hozhabri Haghighi Siti Zawiah Md Dawal
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  16 - Identifying and Ranking Factors Affecting Shareholders' Decision to Invest in the Iranian Stock Exchange
  fatemeh khaksarian keyhan azadi Seyed Mozaffar Mirbargkar
  Shareholders as key players in a stock exchange make extensive reviews when buying or selling shares. .This study attempts to identify and rank the factors influencing shareholders' decision to invest in the Iranian stock market.To achieve this goal, the required inform More

  Shareholders as key players in a stock exchange make extensive reviews when buying or selling shares. .This study attempts to identify and rank the factors influencing shareholders' decision to invest in the Iranian stock market.To achieve this goal, the required information was collected by surveying and designing a questionnaire from investors, experts and experts in the Iranian Stock Exchange for the year 1398 and analyzed in the framework of fuzzy Delphi method.The results showed that exchange rate variables, parallel market returns and bank interest rates are the most important macroeconomic factors that influence stockholders' decision-making in the stock market.In addition, among the psychological and behavioral factors, three variables of mass behavior, formal and informal news from corporate assemblies, and the opinion of investment advisers and investment firms have had the greatest impact on shareholder decision making in the Iranian stock exchange.Finally, the results showed that earnings per share, share trading volume and liquidity of the three financial and accounting factors as well as the variables of internal political developments, technical analysis and political relations with other countries are the three technical and political factors that are most important in the decision making of the Iranian stock market shareholders.. Manuscript profile
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  17 - Identifing and ranking the affectinve factors on liquidity timing in Iranian mutual funds
  hamid sabzali gholamreza zomorodian farhad hanifi
  Mutual funds are one of the types of financial intermediaries, including institutions that sell their investment unit to the public, raise funds and invest them in a variety of securities. However, managing mutual funds is fraught with complexities and difficulties that More

  Mutual funds are one of the types of financial intermediaries, including institutions that sell their investment unit to the public, raise funds and invest them in a variety of securities. However, managing mutual funds is fraught with complexities and difficulties that arise from achieving optimal returns and cash flow management as the most important management criteria. Market scheduling, meanwhile, is an important dimension for mutual funds. With this approach, in this study, an attempt has been made to identify and rank the factors affecting the timing of liquidity in Iranian mutual funds. The results of the study showed that the returns of parallel markets and stocks (weighing 0.206), bank interest rates (weighing 0.194) and political developments (weighing 0.193) are the most important external and macroeconomic factors that affect liquidity and liquidity timing in mutual funds. In addition, among the internal factors, the three variables of ability and management skills of the fund (weighing 0.206), net value and percentage of cash assets of the fund (weighing 0.1734) and the risks facing the fund (weighing 0.1726) are the most They have had an impact on liquidity and the timing of liquidity in mutual funds. Manuscript profile
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  18 - PROVIDE A MODEL FOR IDENTIFYING AND RANKING THE MANAGERIAL FACTORS AFFECTING INFORMATION SECURITY IN ORGANIZATION BY USING VIKOR METHOD; CASE STUDY: TEHRAN UNIVERSITY OF MEDICAL SCIENCES
  SOMAYYEH SHAFEGHATI NAZANIN PILEVERI
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  19 - Integrating Balanced Scorecard with Fuzzy Linguistic and Fuzzy Delphi Method for Evaluating Performance of Team Sports (SANAT NAFT NOVIN Abadan Football Club)
  MEISAM JAFARI ESKANDARI Mohammad Hassan Kamfiroozi Zohre Foroutan
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  20 - Designing a Green Governance Model with a Sustainable Development Approach in the Health System Based on the Fuzzy Delphi Technique (Study of the Kerman Hospitals)
  Zahra Roozbeh Shiva Madahian Amin Nikpour
  The main goal of this research was to present a model of green governance with a sustainable development approach based on the fuzzy Delphi technique, which is considered mixed research in terms of its practical purpose and based on the method of data collection. The qu More

  The main goal of this research was to present a model of green governance with a sustainable development approach based on the fuzzy Delphi technique, which is considered mixed research in terms of its practical purpose and based on the method of data collection. The qualitative part included 12 experts who were selected by purposeful sampling. In the qualitative part, fuzzy Delphi technique was used to examine the most important components and indicators. The sample of the quantitative part was the experts and managers of hospitals in Kerman, who were selected as a sample of 384 people using Cochran's formula and by simple random method. The tool for collecting data in the qualitative part was a semi-structured interview, and in the quantitative part, a researcher-made questionnaire based on the qualitative part. Data analysis was done in the qualitative part by inductive content analysis using MaxQDA software and in the quantitative part using AMOS software. The final results of the research showed that the environmental, governance and social dimensions are the most important bases for green governance in the health system. The environmental dimension includes the components of renewable energy, reducing resources, environmentally friendly products, natural losses, greenhouse gas emissions, and pollution and waste. The social dimension includes health and safety components, social and political partnerships, human rights, human resource management, patient satisfaction and community relations. Also, the governance dimension includes the components of shareholder rights, corporate governance, risk and opportunity management, and ethics in business. Manuscript profile
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  21 - Conceptual Framework for Implementing Bottom-Up Kaizen in the Malaysian Automotive Sector
  S.K.  Kamal ZA  Rahim I.  Norzura H  Nakanishi Hamad Raza
  This research aimed to discern the determinants shaping the implementation of bottom-up Kaizen models in the Malaysian automotive industry, conducted in three distinct phases: needs analysis, design and development, and evaluation. The identification of model prerequisi More

  This research aimed to discern the determinants shaping the implementation of bottom-up Kaizen models in the Malaysian automotive industry, conducted in three distinct phases: needs analysis, design and development, and evaluation. The identification of model prerequisites involved utilizing two instruments. In the initial phase, a panel of 11 experts employed the Fuzzy Delphi Method (FDM) to formulate the model, relying on a 5-point Likert scale survey questionnaire for expert feedback. The second phase employed a Partial Least Square Structural Equation Model (PLS-SEM) approach to appraising the model, involving 300 employees in the automotive manufacturing sector. The outcomes from the first phase led to the creation of a model featuring eight constructs encompassing 41 items, specifically tailored for bottom-up Kaizen activities in the Malaysian automotive industry. Subsequently, the results from the second phase underscored that the bottom-up Kaizen activity model comprises seven constructs, wherein only statistically significant and positively influential factors for both direct and mediated paths were considered. This study has culminated in the formulation of a structural relationship model for Bottom-up Kaizen criteria, offering significant potential benefits and serving as a valuable reference for the Malaysian automotive industry. Manuscript profile
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  22 - Identifying and prioritizing the factors affecting the capabilities of technological platforms
  Seyed Rasoul Hoseini Tooraj Sadeghi Ali Hoseinzadeh Sahel Farrokhian
  Today, the continuous production of new products and the rapid return of large investment costs have determined the efficiency of companies. Therefore, adopting product production strategies based on the platform and utilizing its capabilities will be very important. Th More

  Today, the continuous production of new products and the rapid return of large investment costs have determined the efficiency of companies. Therefore, adopting product production strategies based on the platform and utilizing its capabilities will be very important. The present study aims to design and explain the model of technological platform capabilities in the cosmetics industry and prioritize the factors involved in this model. The present study is exploratory in nature; In terms of the purpose of applied research; In terms of data collection method, a descriptive survey is a mixed (qualitative-quantitative) research based on the nature of the data. The statistical population of the study is university professors in the field of business and business as well as senior managers in the field of cosmetics. In this regard, based on expert interviews with experts and the application of data foundation theory, 16 main components and 71 categories in the field of technological platform capabilities in the cosmetics industry were identified. In the next step, the necessary validation was performed using the fuzzy Delphi method (FDM) and it was found that all components of the research have sufficient validity. Finally, the criteria and sub-criteria were ranked using the BWM technique. Which shows that the axial dimension is the most important among the dimensions and also each of the research components and their sub-criteria were prioritized. Manuscript profile