List of Articles Retailer Open Access Article Abstract Page Full-Text 1 - Evaluation of Channel Members’ Dissatisfaction with the Foodstuff Distribution System in Tehran and Complaint Management Methods (Case Study: Ghasem Iran Distribution Company, BehPakhsh Distribution Company, Alborz Distribution Company) M.A. Abdolvand N. Baghbanian Open Access Article Abstract Page Full-Text 2 - Design and Development of a Native Model of Viral Advertising for Online Retailers Using the Grounded Theory Monir sadat Mirahmadi yazdan shirmohammadi Seyed Mahdi Jalali Open Access Article Abstract Page Full-Text 3 - Presentation of Integrated Model of Consumer Behavior in Electronic Shopping H. Shafizadeh S. I. Seyedi I. Ghasemi Dalarsetaghi Open Access Article Abstract Page Full-Text 4 - Providing a Model for Identifying the Service Quality Dimensions Within Technology-Based Banking (Case study: Student’s of Islamic Azad University-Arak Branch) N. S. Najafizadeh A. Mojoodi P. Ghasemi Open Access Article Abstract Page Full-Text 5 - Designing a Marketing Pattern for Retailers of Consumer Goods on Fast Moving Consumer Goods and its Effect on Consumer Behavior Mostafa Ebrahimi Ismail Hassanpour Ghoroghchi Vahidreza Mirabi Serajodin Mohebi 10.30495/jsm.2021.1943025.1547 Open Access Article Abstract Page Full-Text 6 - Integrating AHP and data mining for effective retailer segmentation based on retailer lifetime value Amin Parvaneh Hossein Abbasimehr Mohammad Jafar Tarokh Open Access Article Abstract Page Full-Text 7 - Assessing knowledge and practice of food producers, retailers and consumers of food labels in Bostanabad محبوبه Ghochani فهیم Amini Tabok پرویز Nowrouz رضا Dehghanzadeh Reihani حسن Aslani Open Access Article Abstract Page Full-Text 8 - Modeling the Retailer in Optimal and Resilient Capacity Planning of Smart Grids, Considering the Demand Side Management Resources and Uncertainties Ehsan Khoshkerdar Abdollah Rastgou Saeed Kharrati Open Access Article Abstract Page Full-Text 9 - Incentive mechanism based on cooperative advertising for cost information sharing in a supply chain with competing retailers Mostafa Setak Hajar Kafshian Ahar Saeed Alaei Open Access Article Abstract Page Full-Text 10 - The effect of supply network configuration on occurring chaotic behavior in the retailer’s inventory M.J Tarokh N Dabiri A Shokouhi H Shafiei Open Access Article Abstract Page Full-Text 11 - Impact of Load Shifting on the Profit of Electricity Retailer based on Demand Response and Risk Management Kourosh Apornak Soodabeh Soleymani Faramarz Faghihi Babak Mozafari Open Access Article Abstract Page Full-Text 12 - Identifying and Analyzing the Factors Affecting Consumer Experience by MicMac (Case Study: Iran Electronic Retailers) Faezeh Hedayat Nazari Zohreh Dehdashti Shahrokh sina Nematizadeh Open Access Article Abstract Page Full-Text 13 - A New Real-Time Pricing Scheme Considering Smart Building Energy Management System Mohammad-Hossein Shariatkhah Mahmoud-Reza Haghifam Mohammad-Kazem Sheikh-El-Eslami Open Access Article Abstract Page Full-Text 14 - Optimal Modelling for Decision Making of Electricity Retailer in Power Market Contracts by Considering Demand Side Management Programs Kourosh Apornak Soodabeh Soleymani Faramarz Faghihi Babak Mozafari Open Access Article Abstract Page Full-Text 15 - Customer response to amoral behavior of retailers (Case Study: Retailers in Tehran) vahid gholizadeh mohamad rahim esfidani Iman Ahmadi Open Access Article Abstract Page Full-Text 16 - Investigation of marketing issues of pistachio product (case study of Sirjan city) عباس Parvar