A Survey about Organizational Justice in Sepehr Banking Network (Case Study: Experts and Managers of a Private Bank)

Subject Areas : human resource management

Golnaz Mehdi Asri ¹ (Ph.D. student in governmental Management ,,Department of governmental management,, central tehran branch ,Islamic Azad university,tehran,Iran.)
Hossein safarzadeh ² (assiatant professor,Department of Business Management,Central tehran Branch, Islamic Azad university,tehran,Iran.)
Mohammad reza Rabiee mandejin ³ (Assistant professor, Department of Governmental management,,Central Tehran Branch, Islamic Azad University, Tehran, Iran.)

Received: 2024-01-31 Accepted : 2024-04-15 Published : 2024-08-05

Keywords: Organizational justice, banking network, private bank,

Abstract :

Background and purpose: The role of human resources in organizations is undeniable, and examining variables related to it, such as justice, becomes doubly important. The purpose of this research is to explore the organizational justice in Sepehr banking network. Research method: This research is practical in terms of purpose. The statistical population included all managers and experts working in private banks, and 120 people were selected as the statistical sample of the research. A researcher-made questionnaire was used to collect data, and its validity and reliability were confirmed. Findings: The findings showed that the level of feeling of organizational justice is medium to high. The results of comparing the dimensions of organizational justice by two groups of experts and managers showed that in both groups, the highest level of sense of justice was related to informational justice and the lowest level was related to distributive justice. The results of the comparison of organizational justice indicators showed that experts had the highest sense of justice from "the presence of constructive communication" and managers from "improving the atmosphere of work groups". Conclusion: The implementation of organizational justice in the banking network can increase employee satisfaction, organizational commitment, and customer trust.

References:

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