List of Articles customers satisfaction

• Open Access Article
  • Abstract Page
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  1 - Prioritization of the Effective Factors in Service Quality and Customers Satisfaction Using Grey Relational Analysis (GRA) Method
  Seyyed Javad Iranban Somayeh Mohammadi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Developing a Model For Evaluating the Factors affecting Customers Satisfaction in After-sale Services of Automobile Industry in Iran: Case Study of Saipa Company
  S. A. Heydariyeh M. Hemmati M. A. Razaghi