List of Articles رضایت مشتریان

• Open Access Article
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  1 - Relationship Between Application of Knowledge Management and Organizational Climate With Customer’s Satisfaction In View of Sepah East Branches Employees of Tehran
  Mohesn Farmahini Farahani Hamid Shafizadeh
• Open Access Article
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  2 - The effects of sustainable marketing activities on brand loyalty in dairy products with the intermediary effect of brand image, trust and customer satisfaction
  naser azad mahtab alsadat mousavi fard
• Open Access Article
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  3 - Ranking SERVQUAL dimensions by using of fuzzy hierarchical analysis techniques in the private banking industry (Case Study: private banks Fars Province)
  Javad Gerami
• Open Access Article
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  4 - Modeling Customer Evaluations of the Quality of Health Care Using Artificial Neural Network (Case Study of Birjand University of Medical Sciences)
  Zahra Hashemi Marzieh Faridi Masuleh
• Open Access Article
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  5 - Causal structure model of service quality and perceived value on repurchase intention mediated by customer satisfaction (the case of pharmacies in Tehran)
  Soheila Sardar
• Open Access Article
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  6 - The Effect of Communication Effectiveness on Customer Satisfaction with the Mediating Role of Perceived Value, Perceived Quality and Customer Trust (Case Study: Customers of Bank Shahr in Qazvin Province)
  vahideh alipoor mohammad Bashokouh Ajirlo atefeh mehri bazghaleh anis mehri bazghaleh
  10.30495/jomm.2022.66113.1921
• Open Access Article
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  7 - a model with the dimensions of the effective factors and the results of bank quality relationship with company customers.
  hamidreza nemati Karim Hamdi seyed abbas heydari mohammad hasan behzadi
  10.30495/jisds.2007.21288
• Open Access Article
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  8 - Designing a Model with the Dimensions of Effective factors and Quality Results of the Bank's Relationship with Corporate Customers
  Hamidreza Ne'mati Karim Hamdi Seyed Abbas Heydari Mohammad Hassan Behzadi
• Open Access Article
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  9 - A Study of the Relationship between Market Orientation and Customer Satisfaction with Service Quality in Kerman's Body Building Gyms
  Milad Eskandari Damaneh Majid Jalali Farahani Amin Dehghan Ghahfarokhi
  10.71865/jsports.2023.2306-1048
• Open Access Article
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  10 - Evaluation and Ranking of Restaurants in Takestan County by Fuzzy TODIM Method Considering the Factors Affecting Customers' Satisfaction
  Kavian Rahmani Jalal Rezaeenour
• Open Access Article
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  11 - The structural model of the relationship between external service quality on customer satisfaction in the hospitality industry supply chain
  Manizheh Mollaei Ali Mohaghar Ezatollah Asgharizadeh
• Open Access Article
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  12 - The study of the relationship between social responsibility and perceived value and customer satisfaction the of sports clubs in Hashtrood city
  Farzaneh Sadeghi Hamid Janani
• Open Access Article
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  13 - The effects of sanctions on economics indicators of cosmetic industry.
  alireza sheikh shiva eslami
• Open Access Article
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  14 - Investigating the Consequences of Implementing a Centralized Registration System for Social Security Organization Insurers (Case Study: Social Security Administration West General Office)
  saeed hosseini qasemali bazaee
• Open Access Article
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  15 - تأثیر محیط فیزیکی و اجتماعی بر وفاداری مشتری با نقش میانجی‌گری رضایت مشتری
  زهره دهدشتی شاهرخ علی محمدی
• Open Access Article
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  16 - بررسی تأثیر توانمندسازی کارکنان بر رضایت مشتریان از طریق متغیر تعدیل‌گر فرهنگ سازمانی (شهرداری منطقه ۱۷ تهران)
  محمدرضا ربیعی مندجین مرتضی باقرزاده
• Open Access Article
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  17 - شناسایی عوامل تاثیرگذار برتوسعه تجارت الکترونیک با تاکید بر نقش شبکه های اجتماعی
  نرگس دل افروز امیرعلی تقوی علی قاسمی سیامک جعفری
• Open Access Article
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  18 - الگویی برای ارزیابی کیفیت خدمات ارایه شده به مشتریان
  وحیدرضا میرابی ادوارد زادوریان
• Open Access Article
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  19 - شناسایی و رتبه‌بندی عوامل مؤثر بر رضایت مشتریان از خدمات اینترنتی شرکت مخابرات (مطالعه‌ای بر مشتریان مخابرات شهرستان سبزوار)
  مجید هلالی فرد حسین وظیفه دوست
• Open Access Article
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  20 - Evaluating the Relationship between Managers’ leadership Styles and Customer Satisfaction in Sport Clubs: The predictive role of personality attributes in the leadership styles of general managers
  hashm purrezaian zinat nikaeen ali zaeri
• Open Access Article
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  21 - An Analysis of E-Service Quality vs. Customer Satisfaction in Melli Bank, Islamic Azad University Branch
  Ruhollah Mehdinezhad Javad Ghaed mohammady
• Open Access Article
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  22 - effect of the quality of after sales services of Kia Motors Automobile Dealers in Tehran using the Servqual Model
  ali shafiei mina jamshidi
• Open Access Article
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  23 - Applying data envelopment analysis and multi-criteria analysis of customer satisfaction to evaluate processed products
  Maria Aliari mahmoud modiri Kaveh Khalili Damghani Kiamarth Fathi Hefeshjani
  10.30495/jae.2024.33436.2440