List of Articles ارباب رجوع Open Access Article Abstract Page Full-Text 1 - Review and explain the Human Resource Management Model in Client-Centered Government Organizations (Case Study of the National Organization for Civil Registration) khadijeh souri Afsaneh Zamanimoghadam Open Access Article Abstract Page Full-Text 2 - The Evaluation of Management Social Power and its Relationship with Clientele Satisfaction (Case of Study: Agencies in Khalkhal City) Ali Yaghoubi Choubari Maghsoud Jalili Open Access Article Abstract Page Full-Text 3 - مقایسهی بی تفاوتی سازمانی دبیران آموزش وپرورش بستان آباد بر اساس سبکهای رهبری عاملیت وخادمیت مدیران آنان طاهره گلشانی جهانگیر یاری Open Access Article Abstract Page Full-Text 4 - Evaluating the customers' satisfaction on the quality of services based on the clients' respect criteria Water and Wastewater Company of Mazandaran کیومرث Niyazazari A.GH Barimani تیمور Dadashi Open Access Article Abstract Page Full-Text 5 - Evaluation the effect of implementing clientele reverence plan in the loyalty level of bank customers Mohammad Taleghani Parvaneh Samouei Open Access Article Abstract Page Full-Text 6 - “Investigating the role of public relations on honoring and gaining client satisfaction in the performance of Saba Net Company in the days of Corona pandemic” محمد قاسمی سید نوید موسوی زاده Open Access Article Abstract Page Full-Text 7 - The Success of Customer Relationship Management and Knowledge Management Role (Case Study: Municipality of Osku) karim eskandari haniyeh aghazadeh Open Access Article Abstract Page Full-Text 8 - The Impact of Corporate Social Responsibility on Tehran Municipality Customers Satisfaction Mediated by Public Trust fatah sharifzadeh mahdieh vishlaghi