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• Abdolvand.Mehri Presenting Fuzzy Approach on Customer Satisfaction Measurement Case Study Roozaneh Dairying Company [ Vol.2, Issue 2 - Autumn Year 1386]
• Alizadeh Meshkani.F. Examine Method for Marketing in Insurance Company [ Vol.2, Issue 1 - Spring Year 1386]
• Attaolahi.P. Evaluation Customer Satisfaction Level of After Sell Service in Saipa Co. With Use the Kano Model [ Vol.2, Issue 2 - Autumn Year 1386]