List of Articles Open Access Article Abstract Page Full-Text 1 - The effect of customer value creation customer involvement and customer satisfaction on brand loyalty of insurance alborz nahid baharvand Open Access Article Abstract Page Full-Text 2 - Designing a Structural-Interpretive Model (ISM) of Digital Transformation Culture Mechanisms with a Contextual Approach in Tehran Province Water and Wastewater Company Mohammad pourmoghaddam Dariush Golamzadeh Ahmad Vedadi Alireza Amirkabiri Open Access Article Abstract Page Full-Text 3 - investigation of the relationship between consequences of the sensory branding and change of customers' behavior in the industrial markets of disinfectants Hossein Farsiani Hormoz Mehrani mohsen mohammadian saravi Hamidreza Saeednia Open Access Article Abstract Page Full-Text 4 - Effective Succession Planning in Fourth-Generation Universities: Examining Dimensions and Components Soleyman Bahramzadeh yagoub Alavi matin Nasser Feghhi Farahmand Open Access Article Abstract Page Full-Text 5 - Investigating the effect of Organizational growth and Participatory behavior of employees With moderator role of Organizational citizenship behavior Case Study: University of Medical Sciences and Healthcare Services Hormozgan Province Khalil Ajdari Mehrzad Sarfarazi Open Access Article Abstract Page Full-Text 6 - Investigating the relationship between human resource empowerment approaches and effectivenes of human resource empowerment process based on neuroscience analysis in Kurdistan government organizations Arash Moradi kumars Ahmadi SayyedMohammad Moosavijad Fereydon Ahmadi Open Access Article Abstract Page Full-Text 7 - Identifying the factors, conditions and strategies of work processes in the organization in order to empower the employees and managers Mohammad Shahvardi ABDOLKHALEGH gholami Mohammad Bahrami Seifabad Ali Pirzad