A Model of Main Challenges of Tehran Municipal Employees Productivity Enhancement: A Case Study of the Department of Urban and Environmental Services

Subject Areas : Human resources management)

Mehdi Rahmani ¹ , Vladimir Harutyunyan ² , Mehdi Mortazavi ³ , Ali RajabZadeh Qatari ⁴

1 - Ph.D. Graduate, Department of Management and Economics, Yerevan State University, Armenia.
2 - Professor of Management and Economics, Department of Management and Economics, Yerevan State University, Armenia
3 - Associate Professor, Department of Management Studies, Tarbiat Modares University, Tehran, Iran
4 - Associate Professor of Management and Economics, Department of Management and Economics, Tarbiat Modares University, Tehran, Iran

Received: 2019-01-19 Accepted : 2019-10-28 Published : 2019-10-23

Keywords: Technological Factors, Organizational Factors, Productivity, Individual Factors, Cultural Factors, Managerial Factors, Productivity Issues,

Abstract :

Promoting productivity is an essential prerequisite for organizational survival in today's highly competitive and dynamic contexts.  Hence, a vital managerial task concerns the efficient use of resources that can guarantee achievement of goals and attainment of predicted outcomes. A necessary condition for improving sustainable productivity is identification and optimizing challenges and issues that are closely associated with organizational productivity. Therefore, the current exploratory, applied and mixed-method study presents a model of the main problems in improving productivity among employees in Tehran Municipality. Initially, the data obtained from structured interviews with 10 human resource management experts in the field were analyzed via Theme Analysis and Structural Equation Modeling and the effective factors were coded and categorized as a model. Further, the model was operationally tested quantitatively using the views of 384 managers and experts in the Department of Urban and Environmental Services of Tehran Municipality. To this end, the three-layer confirmatory factor analysis was undertaken using the PLS software. The results of the data analysis showed five main categories of factors effecting employee productivity including individual, managerial, organizational, cultural and technological factors. Any improvement in the productivity of human resources in this organization relies on prerequisite enhancement of status quo of these factors.

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