Relationship between interpersonal and organizational factors with organizational excellence: The mediating role of professional ethics, psychological empowerment and organizational agility

Subject Areas : Education

hojjat hasannajad ¹ , javad keyhan ² , mohammad hasani ³ , maryam sameri ⁴

1 - PhD Student of Educational Sciences, Urmia Branch, Islamic Azad University, Urmia, Iran
2 - Assistant Professor of Educational Sciences, Urmia Branch, Islamic Azad University, Urmia, Iran
3 - Professor, Department of Educational Sciences, Urmia Branch, Islamic Azad University, Urmia, Iran, Professor, Urmia University
4 - department of education, urmia branch, Islamic azad university, urmia,iran

Received: 2021-03-07 Accepted : 2023-01-28 Published : 2023-02-20

Keywords: Psychological Empowerment, Organizational Excellence, professional ethics, Organizational Agility, Interpersonal and Organizational Factors,

Abstract :

Aime: The purpose of this study was to investigate the relationship between interpersonal and organizational factors with organizational excellence with the mediating role of professional ethics, psychological empowerment and organizational agility. Research Methodology: This study is applied in terms of purpose and in terms of descriptive-correlation method and in terms of model type of structural equations. The statistical population included all the staff of the education department of West Azerbaijan province in the 2018-19 academic year to 1250 people, of whom 332 people were selected as a sample using Morgan formula and stratified randomly. A questionnaire was used to collect data. The validity of the instrument was confirmed by confirmatory factor analysis and reliability by Cronbach's alpha. Data were analyzed using structural equation modeling approach and AMOS and SPSS software. Findings: The results showed that professional ethics (0.17), psychological empowerment (0.20) and organizational agility (0.15) have a positive and direct effect on organizational excellence. Also, the indirect effect of interpersonal factors (0.15) and organizational factors (0.17) on organizational excellence was positive and significant.The direct effect of interpersonal factors (0.43) and organizational factors (0.33) on positive and significant professional ethics. The direct effect of interpersonal factors (0.29) and organizational factors (0.20) on psychological empowerment is positive and significant. The direct effect of organizational factors (0.47) on positive organizational agility is significant but interpersonal factors (0.11) do not have a significant direct effect on this variable. Conclusion: It seems that for the organizational excellence of education, special attention should be paid to professional ethics, psychological empowerment and agility of the organization.

References:

1. Adeleke, A. Q., Bahaudin, A. Y., & Kamaruddeen, A. M. (2018). Organizational internal factors and construction risk management among Nigerian construction companies. Global Business Review, 19(4), 921-938.


2. Aghavirdi, B, Moghaddasi, AM, Sharifzadeh, F.(2016). Factors affecting human resource empowerment for organizational excellence (Case study: Customs of the Islamic Republic of Iran). Scientific Quarterly of Human Resources Studies; 3 (6), 45-70.


3. Algama, K. (2011). Creating a culture for organization learning and agility. www. Google.com/url?sa=t&rct=j&q=Algama,+k, date of accesse: Jauary 20.


4. Alsan, A., & Oner, M. A. (2004). Comparison of national foresight studies by integrated foresight management model. Futures, 36(8), 889-902.


5. Ameli M. (2002). The study of the theoretical foundations of professional ethics in Islam. [MA. Thesis]. Tehran: esearch Institute of Philosophy and Philosophy of Iran.


6. Amiri, A., Hemmati, M., & Mobini, M. (2010). Professional ethics: A necessity for organization. Journal of Ethical Knowledge, 1(4), 137-159.


7. Balaji, M., Velmurugan, V., Sivabalan, G., Ilayaraja, V. S., Prapa, M., & Mythily, V. (2014). ASCTM approach for enterprise agility. Procedia Engineering, 97, 2222-2231.


8. Begzadeh, M; Sadeghi, ME.(2012). The effect of organizational factors on the growth of professional ethics of employees of the National Company for Distribution of Petroleum Products of Mazandaran. Quarterly Journal of Ethics in Science and Technology;7 (2), 122.


9. Behroozi, H; Behroozi, M, Badami, M, Mihani, G.(2019). Investigating the Impact of Intellectual Capital on Organizational Excellence with the Mediating Role of Strategic Agility (Case Study: Ahvaz Housing and National Bank Branches), First National Conference on Business Management,Entrepreneurship and Accounting, Tehran,,, https://civilica.com/doc/920416


10. Buckly M. R., D S.Beu, D. D. Frink. (2001)."Ethical Issues in Human Resources Systems", Human Resource Management Review. No.11,11


11. Darvishmotevali, M., Altinay, L., & Köseoglu, M. A. (2020). The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry. International Journal of Hospitality Management, 87, 102499.


12. Erfanikhah, M.(2015). Investigating the Relationship between Observing the Components of Professional Ethics and Administrative Health in the Organization: A Case Study of Cultural and Religious Centers in Qom Province; Master Thesis, Faculty of Management, University of Tehran.


13. Forsman, H. (2011). Innovation capacity and innovation development in small enterprises. A comparison between the manufacturing and service sectors. Research policy, 40(5), 739-750.


14. Gefen, D., Straub, D., & Boudreau, M. C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the association for information systems, 4(1), 7.


15. Ghanbari N, Ahmad Reza, R, Mohammad M, Taksimi, J.(2019). Development of an educational package of psychological capital based on Islamic values and the extent of its impact on the organizational excellence of Isfahan Municipality employees. Knowledge and research in applied psychology; 1 (20), 92-100


16. Ghanbari, S., Ardalan, M., Nasiri, F., Karimi, I.(2015). Explain role of mediator employee psychological empowerment in the relationship between effective management and organizational excellence. Organizational Culture Management; 13(2): 487-514


17. Gharamalki F. (2006). Professional ethics. Qom: Majnoon Publication. Pp. 102-148.


18. Ghorbanizadeh, Vajehollah, Aghavardi, Babak.(2013). The role of psychological empowerment of employees in organizational excellence. Human Resource Management Research;5 (1), 87-106.


19. Haghighi, M, Hami, M, Shojaei, V.(2018). Investigating the factors affecting organizational agility in sports and youth departments of Mazandaran province. Human Resource Management in Sports; 5 (2): 249-262.


20. Hargie, O., Dickson, D., Mallett, J., & Stringer, M. (2008). Communicating social identity: A study of Catholics and Protestants in Northern Ireland. Communication Research, 35(6), 792-821.


21. Ho, C. M. F. (2011). Ethics management for the construction industry. Engineering, construction and architectural management.


22. Hosseini, M, Alidoost G, Ebrahim, D, Nahid, D.(2018). The effect of organizational trust and professional commitment on human resource productivity in the General Directorate of Sports and Youth of East Azerbaijan Province. Human Resource Management in Sports; 6 (1): 16


23. Iqbal, Q., Ahmad, N. H., Nasim, A., & Khan, S. A. R. (2020). A moderated-mediation analysis of psychological empowerment: Sustainable leadership and sustainable performance. Journal of Cleaner Production, 262, 121429.


24. Irannejadparizi, M, Amini, Z, Asadpour, V.(2014). The role of participatory management in promoting the professional ethics of the employees of the central offices of the Housing Bank, Quarterly Journal of Quantitative Studies in Management; 5 (1): 151-176.


25. Kline, R. B. (2015). Principles and practice of structural equation modeling. Guilford publications.


26. Kyongo, J. K.(2016).Effect of Interpersonal Competence on Organizational Performance. The International Journal of Humanities & Social Studies; 4(12), 215-218.


27. Li, H., Shi, Y., Li, Y., Xing, Z., Wang, S., Ying, J., ... & Sun, J. (2018). Relationship between nurse psychological empowerment and job satisfaction: A systematic review and meta‐analysis. Journal of Advanced Nursing, 74(6), 1264-1277.


28. Luthans, F., Avey, J. B., Avolio, B. J., & Peterson, S. J. (2010). The development and resulting performance impact of positive psychological capital. Human resource development quarterly, 21(1), 41-67.


29. Mahdieh, O., & Mohammadi, P. (2020). The Effect of Organizatioal Learning on Organizatioal Agility with the Mediation Role of Psychological Empowerment.


30. Manipour Masoumeh.(2012). Principles of professional ethics in education. Ethics and history of medicine; 5 (6): 27-41


31. Mirkamali, SM.(2003). Ethics and social responsibility in educational management. Journal of Psychology and Educational Sciences, 33 (1), 201-221.


32. Mohebbi, A; Mesgarzadeh, M; Momen Kia, Z.(2015). School in the Mirror of Excellence. Manadi Tarbiat Cultural Institute, Tehran. First Edition.


33. Mosavi ,M .Arabshahi karizi,(2014).The Relationship between Ethics and Organizational Excellence. Ethics in science and Technology; 9 (2), 86-96.


34. Moynihan, D. P., & Pandey, S. K. (2007). The role of organizations in fostering public service motivation. Public administration review, 67(1), 40-53.


35. Nafei, W. A. (2016). The role of organizational agility in enhancing organizational excellence: A study on telecommunications sector in Egypt. International Journal of Business and Management, 11(4), 121-135.


36. Nassar, M. A. (2017). Psychological empowerment and organisational change among hotel employees in Egypt. Research in Hospitality Management, 7(2), 91-98.


37. Nazari, R, Khosravi, S.(2016). Presenting a model of the effect of communication skills on managers' quantum management model and its role in organizational agility: A case study of Isfahan sports organizations. Human Resource Management in Sports; 4 (1): 61-70.


38. Nenadál, J., Vykydal, D., & Waloszek, D. (2018). Organizational excellence: Approaches, models and their use at Czech Organizations.


39. Nyaribo, Y. M., & Munene, A. G. (2018). Effect of social media pertication in the workplace on employee productivity. IJAME.


40. Ozkan, H., Dalli, M., Bingol, E., Metin, S. C., & Yarali, D. (2014). Examining the relationship between the communication skills and self-efficacy levels of physical education teacher candidates. Procedia-Social and Behavioral Sciences, 152, 440-445.


41. Puiu S, Ogarca RF. Ethics Management in Higher Education System of Romania. Procedia economics and finance. Jan 1;23:599-603.


42. Rad, R, Hesam, S, Jadidi, R.(2017). Identifying the effective factors on human resource empowerment of the headquarters of Ardabil University of Medical Sciences. health and hyginie; 8 (5): 596-606


43. Seethamraju, R., & Sundar, D. K. (2013). Influence of ERP systems on business process agility. IIMB Management Review, 25(3), 137-149.


44. Shabani Bahar, G., Maghsodi Eiman, H., Godarzi, M., & Honari, H. (2016). Development of Structural Equation Models of Participative Management and Organizational Agility in Selected Iranian Sports Federations. Applied Research in Sport Management, 4(4), 11-24.


45. Shabani, M., Azari, K. N., & Enayati, T. (2019). Organizational Excellence as an Innovative Approach to Health system. Clinical Excellence, 8(4), 9-17.


46. Shafiqi, F, Kalantari, M, Zolfaghari Zafarani, R.(2018). The effect of professional ethics on job performance with regard to the mediating role of religiosity in work (Case study: education teachers in Hamadan province). Journal of Research in Educational Systems; 12 (1), 985-1008.


47. Siachou, E., & Gkorezis, P. (2014). Do empowered employees absorb knowledge? An empirical investigation of the effects of psychological empowerment dimensions on absorptive capacity. Management Research Review.


48. Suciu MC.(2017). The culture of excellence. Challenges and opportunities during changing times. InProceedings of the International Conference on Business Excellence Jul 1 (Vol. 11, No. 1, pp. 322-331). Sciendo.


49. Tabatabai, F,Baran Doost, R .(2016).Investigating the Relationship between Teamwork and Organizational Agility in Saderat Bank, Tehran, 3rd International Symposium on Management Sciences with a focus on Sustainable Development. Tehran, Mehr Arvand Higher Education Institute and Center for Strategies for Achieving Sustainable Development.


50. Tavakoli Rodi, A., Shahin, A., Nilipor Tabatabae, A.(2019). Provide a model for developing organizational agility in the country's mining industry. Future study Management; 30(117): 41-56.


51. Teo, T., & Noyes, J. (2014). Explaining the intention to use technology among pre-service teachers: a multi-group analysis of the Unified Theory of Acceptance and Use of Technology. Interactive Learning Environments, 22(1), 51-66.


52. Yabaluee B, Mostahfezian M, Meshkati Z. (2016). Relationship between ethical factors and personality traits. Ethics in Science and Technology; 11(1): 137-144.


53. Yar Mohammadian, MH, Shafipour Motlagh, F, Fooladvand, M.(2013). The relationship between organizational justice, job satisfaction and organizational trust and organizational commitment with self-assessment of organizational excellence in order to provide a predictive model (Case study of professors of Islamic Azad universities in four countries). Bimonthly Scientific-Research New Approach in Educational Management; 4 (13), 1-18.


54. Zabani Shadbad, MA, Hassani, M, Qasemzadeh Alishahi, A.(2016). The role of professional ethics in individual and organizational outcomes. Journal of Medical Ethics. 11 (40), 53-62.


55. Zahed Babalan, A, Gharibzadeh, R, Mortezazadeh, AA, Dadjoo, A.(2018). The role of managers' professional ethics in organizational excellence; Mediated by job passion. Journal of Bioethics; 6 (22), 59-70.