Designing a Professional Competence Model of Social Security Organization Employees in City of Shiraz

Ashkan Kazemi ¹ ( Social Security Organization, Shiraz, Iran. )
Majid Barzegar ² ( Assistant Professor, Department of Psychology , Islamic Azad University Marvdasht Branch, Marvdasht, Iran. )
Sadigheh Heydari ³ ( PhD in Assessment and Measurement, Researcher of Young and Elite Researchers Club, Saveh Branch, Islamic Azad University, Saveh, Iran. )

Submited date : 2023-08-26 Accepted date : 2024-03-04

Keywords: Model, employees, Social Security Organization, professional qualification,

Abstract :

Introduction: The life and survival of any organization depends to a large extent on the abilities, skills and expertise of the human resources of that organization. Then, the aim of the current research was to design the model of professional competence of employees of social security organization of Shiraz city.
Method: The research method was qualitative using thematic analysis technique and sampling was done by theoretical saturation method, as a result of which the sample of the research was formed from 16-managers of social security organization of Shiraz city. To collect data, a checklist was used, as a result of reviewing 128articles published in the last 5years in reliable databases in the country; it was prepared. The keywords selected to search for articles were 4keywords qualification, professional, organization and social security, and the data analysis method was based on thematic analysis relying on the network of themes.
Results: The findings showed that the model of professional competence had 11-organizing themes, which were placed in two overarching themes of effective (6themes) and effective (5themes). 5 psychological, social, organizational, individual, economic-political and educational organizing themes with 125basic themes have a decisive role in the professional competence of employees, which in turn, psychological, social, organizational, individual and economic-political factors within the organization with 74themes the basic theme affects.
Conclusion: Based on the findings, in both overarching themes, the organizing theme of organizational, individual and psychological factors based on the number of basic themes identified; In order, they assigned the first to third priority.