Structural Model of the Effect of Antecedents of Organizational Attitudes on the Intention to Leave the Service of Employees
Subject Areas :Neda mozaffari 1 , Mohammadali Nadi 2
1 - Ph.D. Student in Educational Management, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran
2 - Professor, Department of Educational Management, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran* Corresponding Author
Keywords: job burnout, Job satisfaction, Efficacy, Job Isolation, Intention to leave the Service,
Abstract :
One of the organizational concerns in the field of organizational resources is leaving the service of key municipal employees due to their knowledge and experience. The current research was carried out with the aim of determining the structural model of the effect of the antecedents of organizational attitude on the intention to leave the service of employees. The data collection tool was a questionnaire with subscales of job satisfaction, job isolation, job burnout, job satisfaction, self-efficacy, and intention to leave. The data obtained from the implementation of the research was analyzed through Pearson's correlation coefficient and structural equation modeling after checking the assumptions of normality of the data and the linearity of the relationship between the variables through the statistical software package in social sciences (SPSS) version 24 and Analysis of Moment Structures (AMOS) version 23. The statistical population was the employees of Isfahan municipality, from which 376 people were selected in an accessible manner and responded to the scales of job satisfaction, job isolation, job burnout, intention to leave, and self-efficacy. The results showed that there is a significant relationship between job isolation and self-efficacy, job satisfaction and burnout, as well as the relationship between self-efficacy and job satisfaction and job burnout, and the relationship between job satisfaction and burnout and the intention to leave, and the relationship between job burnout and the intention to leave at the confidence level( p < 0.01); however, the relationship between job isolation and self-efficacy was not directly confirmed with the intention to leave the service. The mediating role of self-efficacy, burnout, and job satisfaction variables in the relationship between job isolation and intention to leave service and the relationship between self-efficacy and intention to leave service was confirmed (p<0.01). The results of structural equation modeling showed that job isolation with the intention to leave the service is mediated by job self-efficacy. Finally, self-efficacy and job satisfaction have a negative effect on leaving the service (p<0.01). The relative chi-square index equal to 3.14, the Tucker-Lewis comparative index equal to 0.907, and the square root of the mean square equal to 0.066 showed that the research model has a good fit.
Abi Hasan Poor, M., Samira Poor, G.,& Ghayoor Baghbani, S.M.(2018). The role of self-efficacy in the relationship between job burnout and psychological empowerment. change management,10(20),179-202 .(in Persian)
Ahmadi, P., Rezazadeh Shiraz, F.B.,& Sadeghi F.(2014). Effective factors in the desire to leave the service of educators with higher education. New Educational Ideas, 10(1),73- 95. (in Persian)
Afkhami Ardekani, M.,& Faraji, R.(2011). Culture, organizational commitment, and desire to leave the service of academic staff: design and explanation of a model in the oil industry research institute. Iran Educational Sciences, 6(24),1-24. (in Persian)
Aizenberg, M., & Oplatka, I. (2019). From Professional Isolation to Effective Leadership: Preschool Teacher-directors’ Strategies of Shared Leadership and Pedagogy, Teachers, and Teaching, 25(8):994-1013.
AlBattat, A. R. S., & Som, A. P. M. (2013). Employee Dissatisfaction and Turnover Crises in the Malaysian Hospitality Industry. International Journal of Business and Management, 8(5), 62-69.
Amiri, Gh., & Mahmoudzadeh, S.M.(2014).Investigating effective factors in reducing employee turnover in Iran's government organizations (case study: Ministry of Roads and Urban Development).Organizational Culture Management.13(2): 559-579.)in Persian)
Bandura, A. (2006). Adolescent development from an agnatic perspective. In F. Pajares and T. Urdan (Eds.). Self-efficacy beliefs of adolescents, 5, 143-146. Greenwich: Information age publishing.
Bauer, S. C., & Silver, L. (2018). The impact of job isolation on new principals’ sense of efficacy, job satisfaction, burnout, and persistence. Journal of Educational Administration, 56(3),315-331.
Chan, S. H., Mai, X., Kuok, O. M., & Kong, S. H. (2016). The influence of satisfaction and promotability on the relationship between career adaptability and turnover intentions. Journal of Vocational Behavior, 92, 167-175.
Dehghani, Y. , Asghari,F., Saeedpoor, F., & Jokar,A.(2017). Predicting burnout of nurses based on job satisfaction, personality traits, and psychological well-being. Nursing Research,12(5),61-70.)in Persian(
Gharakhani, D., Zaferanchi, A.(2019). The effect of job burnout on employees' intention to leave the service considering the mediating role of job satisfaction. Ardabil health and hygiene, 1(40): 109-117.)in Persian(
Govaerts, N., Kyndt, E., Dochy, F., & Baert, H. (2011). Influence of learning and working climate on the retention of talented employees. Journal of workplace learning.
Jalagat, R. (2016). Job performance, job satisfaction, and motivation: A critical review of their relationship. International Journal of Advances in Management and Economics, 5(6), 36-42.
Komeili,R., Adhami Moghadam, F.,& SahebAlzamani, M.(2017). A comparative study of the desire to leave service, burnout, and job satisfaction in nurses working in Tehran University of Medical Sciences hospitals before and after the implementation of the health system reform plan in 2015. Health and treatment management (health system),8(4), 51-58.) in Persian(
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3),607-610.
Lucas, G. H. (1985). The relationships between job attitudes, personal characteristics, and job outcomes: A study of retail store managers. Journal of Retailing.
Montero-Marín, J., García-Campayo, J., Mera, D. M., & Del Hoyo, Y. L. (2009). A new definition of burnout syndrome based on Farber's proposal. Journal of occupational medicine and Toxicology, 4( 31) doi:10.1186/1745-6673-4-31.
Peng, Y., Liu C., Su Sh., & Rosenblatt A. (2022). The Hidden Performance Costs of Professional Isolation? A Latent change score model of professional isolation during the early stage of the COVID-19 pandemic, Applied Psychology,1-22. DOI: 10.1111/apps.12420
Roosta M., Heidari, M. (2019). Investigating the structural pattern of job isolation with the intention to quit with the mediation of self-efficacy, job satisfaction, and job burnout of female school principals in Abadeh city. Women and social scientific research quarterly. 10(40), 175-194.) in Persian)
Simon, M., Müller, B. H., & Hasselhorn, H. M. (2010). Leaving the organization or the profession–a multilevel analysis of nurses’ intentions. Journal of advanced nursing, 66(3), 616-626.
Sindberg, L., & Lipscomb, S. D. (2005). Professional isolation and the public school music teacher. Bulletin of the Council for Research in Music Education, 43-56.
Shirom, A.,& Melamed, S.(2006). A Comparison of the Construct Validity of two Burnout Measures in two groups of Professionals. International Journal of Stress Management,13(2),176-200.
Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of community psychology, 13(6), 693-713.
Tschannen-Moran, M.,& Gareis, C.R.(2004). Principals' Sense of Efficacy. Journal of Educational Administration, 42,573-585. https://doi.org/10.1108/09578230410554070
Tiwari, I. (2015). An analysis of the factors affecting employee retention and turnover in the Irish hospitality industry. Dublin, National College of Ireland,
Ucho, A., Mkavga, T., & Onyishi, I. E. (2012). Job Satisfaction, Gender, Tenure, and Turnover Intentions among Civil Servants in Benue State Interdisciplinary. Journal of Contemporary Research In Business CopyRight.
Warr, P., & Inceoglu, I. (2012). Job engagement, job satisfaction, and contrasting associations with the person-job fit. Journal of occupational health psychology, 17(2),129-138.
Wen, T., Zhang, Y., Wang, X., & Tang, G. (2018). Factors influencing turnover intention among primary care doctors: a cross-sectional study in Chongqing, China. Human resources for health, 16(1),1-11.