پیشایندها و پسایندهای نظام مدیریت دانش در سازمان هلال احمر غرب کشور
محورهای موضوعی :
مدیریت صنعتی
Edris moradi
1
(Ph.D. Student in governmental management, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran)
kumars ahmadi
2
(Assistant Professor of Islamic Azad University of Sanandaj)
Adel Salavati
3
(Department of management, Islamic Azad University, Sanandaj Branch, Iran)
تاریخ دریافت : 1399/08/24
تاریخ پذیرش : 1400/03/01
تاریخ انتشار : 1400/04/21
کلید واژه:
مدیریت دانش,
پیامدهای مدیریت دانش,
پیشایندها مدیریت دانش,
تحلیل محتوا,
چکیده مقاله :
در سال‌های اخیر مدیریت دانش به موضوعی مهم و حیاتی تبدیل شده است. مدیریت دانش مهم‌ترین ابزار توسعه سازمان است و هر سازمانی باید قادر باشد تا به‌سرعت روش‌ها و شیوه‌های بنیادین و نوین مدیریت دانش را بیابد و آن‌ها را به کار گیرد. هدف این پژوهش شناسایی و بررسی پیشایندها و پیامدهای مدیریت دانش در سازمان‌های هلال احمر غرب کشور است. این پژوهش از نظر هدف توسعه‌ای - کاربردی و از لحاظ ماهیت پژوهش‎ کیفی- کمی می‌باشد. جامعۀ آماری شامل مدیران و معاونان سازمان‌های هلال احمر که با روش نمونه‌گیری از نوع هدفمند و گلولۀ برفی، که با توجه به اصل کفایت داده‌ها، در مجموع با 16 نفر مصاحبه شد. روش تجزیه‌وتحلیل، تحلیل محتواست است که از طریق مصاحبۀ عمیق گردآوری شدند. برای بررسی اعتبار پیشایندها و پیامدهای استخراج شده از روش دلفی و برای بررسی روابط بین پیشایندهای استخراج شده با مدیریت دانش و مدیریت دانش با پیامدها از روش تحلیل عاملی تائیدی استفاده شد. پیشایندها شامل: همکاری درون و برون‌سازمانی، تفکرات و تصمیمات مدیران سازمان، ایجاد انگیزه در سازمان، توانمندسازی اعضا، تخصصی سازی و پیامدها شامل عوامل وظیفه‌ای، عوامل فرا وظیفه‌ای، عوامل ارزشی است.
چکیده انگلیسی:
In recent years, Knowledge management has become an important issue. Knowledge management is the most tool for the development of organization and every organization should be able to quickly find the basic and new method of knowledge management and apply them. The purpose of this research is to identify and investigate the antecedents and consequences of knowledge management in the western Red Crescent organizations. This research is an applied-developmental and qualitative- quantitative research in nature. The statistical population consisted of managers and assistants of Red Crescent organizations who were interviewed using a purposive and snowball sampling method, which according to the principle of the adequacy of data, 16 individuals were interviewed. The analytical method is the content analysis. Delphi method was used to confirm the extracted model and confirmatory factor analysis was used to examine the relationships between them. Antecedent is include: Organizational Internal and External Collaboration, organizational managers' thinking and decisions, create the motivation in organization, empowering members, specializing and consequence is include: task factors, extra duty factors, value factors.
منابع و مأخذ:
Alavi, M., & Leidner, D. E. (2005). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107-136.
Centobelli, P., Cerchione, R., & Esposito, E. (2017). Knowledge management in startups: Systematic literature review and future research agenda. Sustainability, 9(3), 361.
Chang, T. C., Chuang, S. H. (2009). “Performance effects of knowledge management corporate management characteristics and competitive strategy enablers”. Asian Journal of Management and Humanity Sciences, 4(4), pp: 181-199.
Chen, E. T. (2013). An observation of healthcare knowledge management. Communications of the IIMA, 13(3), 7.
Ciabuschi, F., & Martin Martin, O. (2012). Knowledge ambiguity, innovation and subsidiary performance. Baltic Journal of Management, 7(2), 143-166.
Coakes, E., Amar, A. D., & Luisa Granados, M. (2010). Knowledge management, strategy, and technology: a global snapshot. Journal of Enterprise Information Management, 23(3), 282-304.
Costa, V., & Monteiro, S. (2016). Key knowledge management processes for innovation: a systematic literature review. VINE Journal of Information and Knowledge Management Systems, 46(3), 386-410.
De Winne, S., & Sels, L. (2010). Interrelationships between human capital, HRM and innovation in Belgian start-ups aiming at an innovation strategy. The International Journal of Human Resource Management, 21(11), 1863-1883.
Dehghani, M. (2016). Feasibility study and design of effective model of knowledge management establishment. PhD Thesis, Sistan and Baluchestan University. (in persion).
Girard, J., & Girard, J. (2015). Defining knowledge management: Toward an applied compendium. Online Journal of Applied Knowledge Management, 3(1), 1-20.
Gunjal, B. (2019). Knowledge management: why do we need it for corporates. Malaysian Journal of Library & Information Science (ISSN: 1394-6234).
Javaheri, S. (2017). Designing a Knowledge Management Model to Promote Human Resource Productivity in Resistance Economy (Case Study: Tehran Municipality). M.Sc. Thesis, Payame Noor University, North Tehran Center. (in persion).
Koivisto, E. K. (2018). Knowledge management and sharing of internal best practices in the global service business. Master Thesis, Lappeenranta University of Technology.
Ling, N. E., Bakar, R., & Islam, A. (2014). Awareness of knowledge management among higher learning institutions: a review. Advances in Environmental Biology, 436-440.
Ling, N. E., Bakar, R., & Islam, A. (2014). Awareness of knowledge management among higher learning institutions: a review. Advances in Environmental Biology, 436-440.
Mansourfar, K. (2009). Advanced Statistical Statistical Methods with Computer Programming. Tehran, Tehran University Press, Second Edition (in persion).
McFadden, K. L., Lee, J. Y., Gowen III, C. R., & Sharp, B. M. (2014). Linking quality improvement practices to knowledge management capabilities. Quality Management Journal, 21(1), 42-58.
Mohammadi Moghaddam, Y. (2011). Model of Police Knowledge Management in NAJA. Doctoral dissertation, Allameh Tabataba'i University, Faculty of Management and Accounting (in persion).
Moustaghfir, K., & Schiuma, G. (2013). Knowledge, learning, and innovation: research and perspectives. Journal of knowledge management, 17(4), 495-510.
Rezaeian, A. (2006). Organization Theory and Management. Khome Publications, Tehran, Ninth Edition (in persion).
Rezapour N. R. (2017). Validity and Reliability Criteria in Qualitative Research. Journal of Qualitative Research in Health Sciences, 6 (4): 493-499 (in persion).
Saadabadi, A. A., Taleghani, G., & Golchin, A. (2013). Identifying and examining barriers to teamwork in knowledge-based organizations and science and technology parks with a fuzzy approach. Quarterly Journal of Public Organization Management. No. 3:82-65 (in persion).
Salavati, A., & Hagh, Nazar. F. (2009). An Analytical Study of the Factors Affecting the Implementation of Knowledge Management System in Headquarters of National Iranian Oil Company. Journal of Productivity Management, Volume 3, Number 10: 77- 104 (in persion).
Salavati, A., Rostami Noroozabad, M., Kamangar, F., & Rahmani Noroozabad, S. (2014) Systematic Thinking and Knowledge Management Implementation. Strategic Management Studies, No. 18: 73-99 (in persion).
Shir Ali., M, & Danaei, A. (2018). Investigating the Relationship between Knowledge Management and Information Technology Adoption in Semnan Education Organization. Third National Conference on New Approaches in the Humanities, Challenges and Solutions (in persion).
Shujahat, M., Ali, B., Nawaz, F., Durst, S., & Kianto, A. (2017). Translating the impact of knowledge management into knowledge‐based innovation: The neglected and mediating role of knowledge‐worker satisfaction. Human Factors and Ergonomics in Manufacturing & Service Industries, 28(4), 200-212.
Tatiana. G., Tatiana, A. (2012). Knowledge elicitation techniques in acknowledge management context”. Journal of Knowledge Management, 16(4), 523-537.
Wickramasinghe, N. (Ed.). (2007). Knowledge-Based Enterprise: Theories and Fundamentals: Theories and Fundamentals. Igi Global.
Zhou, L., Zijlstra, T., & Lu, X. (2018). Embracing Knowledge Management as a New Perspective for Librarianship. under the terms of the Creative Commons Attribution 4.0 International License: http://creativecommons.org/licenses/by/4.0
_||_
Alavi, M., & Leidner, D. E. (2005). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107-136.
Centobelli, P., Cerchione, R., & Esposito, E. (2017). Knowledge management in startups: Systematic literature review and future research agenda. Sustainability, 9(3), 361.
Chang, T. C., Chuang, S. H. (2009). “Performance effects of knowledge management corporate management characteristics and competitive strategy enablers”. Asian Journal of Management and Humanity Sciences, 4(4), pp: 181-199.
Chen, E. T. (2013). An observation of healthcare knowledge management. Communications of the IIMA, 13(3), 7.
Ciabuschi, F., & Martin Martin, O. (2012). Knowledge ambiguity, innovation and subsidiary performance. Baltic Journal of Management, 7(2), 143-166.
Coakes, E., Amar, A. D., & Luisa Granados, M. (2010). Knowledge management, strategy, and technology: a global snapshot. Journal of Enterprise Information Management, 23(3), 282-304.
Costa, V., & Monteiro, S. (2016). Key knowledge management processes for innovation: a systematic literature review. VINE Journal of Information and Knowledge Management Systems, 46(3), 386-410.
De Winne, S., & Sels, L. (2010). Interrelationships between human capital, HRM and innovation in Belgian start-ups aiming at an innovation strategy. The International Journal of Human Resource Management, 21(11), 1863-1883.
Dehghani, M. (2016). Feasibility study and design of effective model of knowledge management establishment. PhD Thesis, Sistan and Baluchestan University. (in persion).
Girard, J., & Girard, J. (2015). Defining knowledge management: Toward an applied compendium. Online Journal of Applied Knowledge Management, 3(1), 1-20.
Gunjal, B. (2019). Knowledge management: why do we need it for corporates. Malaysian Journal of Library & Information Science (ISSN: 1394-6234).
Javaheri, S. (2017). Designing a Knowledge Management Model to Promote Human Resource Productivity in Resistance Economy (Case Study: Tehran Municipality). M.Sc. Thesis, Payame Noor University, North Tehran Center. (in persion).
Koivisto, E. K. (2018). Knowledge management and sharing of internal best practices in the global service business. Master Thesis, Lappeenranta University of Technology.
Ling, N. E., Bakar, R., & Islam, A. (2014). Awareness of knowledge management among higher learning institutions: a review. Advances in Environmental Biology, 436-440.
Ling, N. E., Bakar, R., & Islam, A. (2014). Awareness of knowledge management among higher learning institutions: a review. Advances in Environmental Biology, 436-440.
Mansourfar, K. (2009). Advanced Statistical Statistical Methods with Computer Programming. Tehran, Tehran University Press, Second Edition (in persion).
McFadden, K. L., Lee, J. Y., Gowen III, C. R., & Sharp, B. M. (2014). Linking quality improvement practices to knowledge management capabilities. Quality Management Journal, 21(1), 42-58.
Mohammadi Moghaddam, Y. (2011). Model of Police Knowledge Management in NAJA. Doctoral dissertation, Allameh Tabataba'i University, Faculty of Management and Accounting (in persion).
Moustaghfir, K., & Schiuma, G. (2013). Knowledge, learning, and innovation: research and perspectives. Journal of knowledge management, 17(4), 495-510.
Rezaeian, A. (2006). Organization Theory and Management. Khome Publications, Tehran, Ninth Edition (in persion).
Rezapour N. R. (2017). Validity and Reliability Criteria in Qualitative Research. Journal of Qualitative Research in Health Sciences, 6 (4): 493-499 (in persion).
Saadabadi, A. A., Taleghani, G., & Golchin, A. (2013). Identifying and examining barriers to teamwork in knowledge-based organizations and science and technology parks with a fuzzy approach. Quarterly Journal of Public Organization Management. No. 3:82-65 (in persion).
Salavati, A., & Hagh, Nazar. F. (2009). An Analytical Study of the Factors Affecting the Implementation of Knowledge Management System in Headquarters of National Iranian Oil Company. Journal of Productivity Management, Volume 3, Number 10: 77- 104 (in persion).
Salavati, A., Rostami Noroozabad, M., Kamangar, F., & Rahmani Noroozabad, S. (2014) Systematic Thinking and Knowledge Management Implementation. Strategic Management Studies, No. 18: 73-99 (in persion).
Shir Ali., M, & Danaei, A. (2018). Investigating the Relationship between Knowledge Management and Information Technology Adoption in Semnan Education Organization. Third National Conference on New Approaches in the Humanities, Challenges and Solutions (in persion).
Shujahat, M., Ali, B., Nawaz, F., Durst, S., & Kianto, A. (2017). Translating the impact of knowledge management into knowledge‐based innovation: The neglected and mediating role of knowledge‐worker satisfaction. Human Factors and Ergonomics in Manufacturing & Service Industries, 28(4), 200-212.
Tatiana. G., Tatiana, A. (2012). Knowledge elicitation techniques in acknowledge management context”. Journal of Knowledge Management, 16(4), 523-537.
Wickramasinghe, N. (Ed.). (2007). Knowledge-Based Enterprise: Theories and Fundamentals: Theories and Fundamentals. Igi Global.
Zhou, L., Zijlstra, T., & Lu, X. (2018). Embracing Knowledge Management as a New Perspective for Librarianship. under the terms of the Creative Commons Attribution 4.0 International License: http://creativecommons.org/licenses/by/4.0
